Director Of Sales And Operations remote jobs

Spencer Hsu Real Estate Team @ eXp Realty Remote (SF Bay Area market focus) About Us We're a top 0.5% nationally ranked real estate team producing $80M+ annually in Silicon Valley's luxury market. Our founder, Spencer Hsu, is a recognized content creator (7K YouTube subscribers, 40K newsletter subscribers) and top producer serving high-net-worth tech clients in Palo Alto, Los Altos, Menlo Park, and surrounding areas. We're at a major inflection point: 2025: 70 transactions, $1.5M in revenue 2026 goal: 140 transactions, $3M+ in revenue Current team: 4 agents who need leadership and accountability What we need: An entrepreneurial operator to build the machine while our founder focuses on $2M+ listings and brand growth This is a fully remote role, but you must understand the Bay Area real estate market and be comfortable operating in Pacific Time Zone hours. The Role: What You'll Actually Do You're not inheriting a well-oiled machine. You're building it from scratch. This role is 40% recruiting, 40% accountability/coaching, 20% systems/operations. Recruiting (40% of your time): Source and recruit 14+ producing agents in 2026 (agents who can close 4-10 deals/year) Maintain a pipeline of 15+ active recruiting conversations at all times Close candidates on joining the team (negotiate splits - our blended average is 70% to agent/30% to team) Build and run a recruiting system that's repeatable and scalable Success metric: 2 agents recruited in first 90 days, 14+ in first year Agent Accountability & Performance (40% of your time): Conduct weekly 1-on-1s with every agent on the team (currently 4, growing to 18+) Track lead follow-up, conversion rates, and pipeline health in CRM Have direct conversations when agents aren't hitting goals (you're the accountability partner) Create performance improvement plans and execute on them (including exiting poor performers) Build a culture of high performance and mutual accountability Success metric: Current 4 agents go from 15 total deals in 2025 to 50+ deals in 2026 Operations & Systems (20% of your time): Manage support staff: ISA, Transaction Coordinator, Virtual Assistant, Marketing Manager Build and document processes: onboarding, lead routing, CRM workflows, team training Create dashboards to track team performance (leads, appointments, deals, revenue) Run monthly team meetings and training sessions Identify bottlenecks and inefficiencies, then fix them Success metric: All core processes documented by end of Q1 2026 What Success Looks Like 90 days: 2 producing agents recruited and onboarded Weekly accountability system implemented (all agents participating) 15+ agents in active recruiting pipeline Core operations manual documented 1 year: 14+ producing agents recruited (average 4-10 deals/year each) Team revenue grows from $71K (2025) to $350K+ (2026) Agent accountability system running smoothly with measurable production increases You're operating autonomously - Spencer focuses on luxury deals, you run the team Compensation & Benefits Trial Period (First 90 days / Q1 2026): Independent contractor: $18,750 total project fee Paid twice monthly at $3,125 per payment (6 payments total) Deliverables-based (recruiting goals, system implementation) We assess fit, you assess if you want to be here Full-Time (After 90 days): Base salary: $75,000 - $90,000 (based on experience) Bonus: 5% of team revenue growth above $71,235 baseline W2 employee, fully remote Flexible schedule (but must be available during PT business hours) Compensation examples: Conservative scenario (Year 1): Team grows to $300K revenue (+$228K growth) Your bonus: $11,400 Total comp: $86,400 - $101,400 (depending on base) Target scenario (Year 1): Team grows to $450K revenue (+$378K growth) Your bonus: $18,900 Total comp: $93,900 - $108,900 (depending on base) Aggressive scenario (Year 1): Team grows to $600K revenue (+$528K growth) Your bonus: $26,400 Total comp: $101,400 - $116,400 (depending on base) What's NOT included: No health insurance provided (you're responsible for your own) No PTO policy (flexible schedule, take time when you need it, but the work has to get done) No office/equipment stipend (remote work is on you) Long-term upside: Year 2+: Transition to profit-share model (7.5% of team net profit) as team scales Potential equity/ownership stake for the right person as we continue to grow You're a Great Fit If: Experience & Skills: 4+ years managing or recruiting quota-carrying salespeople (real estate, SaaS, solar, mortgage, insurance, etc.) You've personally recruited and closed 10+ hires in previous roles You've managed underperformers and aren't afraid of difficult conversations You understand high-ticket sales ($10K+ transactions) and consultative selling You're a systems thinker who documents processes and builds playbooks Working Style: Entrepreneurial but execution-focused - you don't need to be the visionary, but you need to make the vision happen Self-directed - Spencer is traveling internationally Jan-Feb 2026; you need to operate autonomously Comfortable with ambiguity - there's no employee handbook or perfect process to follow; you build it Results-driven - you're motivated by seeing the scoreboard move, not just checking boxes High urgency - you operate with speed and bias toward action Character & Values: You can hold people accountable while being respectful and professional You're coachable and open to feedback (Spencer has high standards) You genuinely want to help agents succeed (this isn't just a paycheck) You treat remote work like a privilege, not an excuse to coast You're NOT a Fit If: You need detailed instructions or constant guidance You think "full-time" means 40 hours max You avoid confrontation or accountability conversations You've never recruited someone or closed a job offer You need structure, office environment, or corporate benefits You need health insurance provided by your employer You want work-life balance over building something meaningful (at least in Year 1) The Hiring Process We're thorough because this role is critical. Here's what to expect: 1. Application (You): Submit resume Record a 90-second video answering: "Describe a time you had to hold someone accountable who wasn't hitting their numbers. What did you do, and what was the result?" 2. Phone Screen (20 min): Quick chat to assess basic fit, experience, and expectations 3. Video Interview (45-60 min): Deep dive on recruiting experience, accountability examples, and strategic thinking We'll send you a homework assignment: "Review our YouTube channel and website. If you were our DOO, what would you do in your first 30 days?" 4. Final Interview (45 min): Meet Spencer, discuss compensation, align on expectations Reference checks (we'll call 2 of your previous managers) 5. Decision: If we're aligned, we start with the 90-day contract in January 2026 Timeline: We're moving fast and reviewing applications on a rolling basis. If you're a strong candidate, we'll reach out within 1-2 business days. About the Team You'll Manage Current roster: 4 producing agents: Junior agent (4 deals/year) and mid-level agents (9-10 deals/year). They're capable but lack accountability and structure. Inside Sales Agent: Part-time, handles lead qualification and nurturing Transaction Coordinator: Part-time, processes deals and paperwork Virtual Assistant: Handles admin, marketing support, database management Marketing Manager: Oversees content creation, social media, campaigns All team members are remote. You'll coordinate via email, Zoom, and CRM. Why Join Us? The upside is real: Spencer's personal brand drives massive inbound lead flow (YouTube, newsletter, social media) Bay Area luxury market = high commissions per deal ($15-30K+ per transaction) eXp Realty infrastructure provides support without corporate bureaucracy You're joining at the perfect inflection point - big enough to have resources, small enough for you to make massive impact What you'll learn: How to scale a real estate team from 4 to 18+ agents Recruiting and talent acquisition in a competitive market Building operational systems from scratch Working with a top-producing agent/entrepreneur Who you'll work with: Spencer is direct, driven, and has high standards - but he's fair and wants you to win He's not a micromanager; he wants you to own this and run with it If you crush it, there's long-term upside (profit share, equity, building this into something bigger) Questions? "Do I need a real estate license?" No. We care about recruiting and leadership experience, not real estate credentials. "What if I don't know the Bay Area market?" That's fine if you're a fast learner. We'll teach you the market; you bring the recruiting and operations expertise. "Is this really remote, or will you expect me to move to the Bay Area?" Truly remote. Occasional in-person for big events (maybe 2-3x/year), but day-to-day is 100% remote. "What time zone do I need to work in?" Pacific Time business hours (9am-6pm PT) for core collaboration. Some flexibility, but agents and team are on PT. "Why no health insurance?" We're a small, lean team. The salary range reflects this. If health insurance is a dealbreaker, this isn't the right fit. "What's the work-from-home setup expectation?" Reliable internet, professional Zoom background, and availability during business hours. You provide your own equipment. Ready to build something? Apply now.

DIRECTOR OF PRIVATE EQUITY : Sage Investco is a retail real estate company based in Newport Beach, California. Our mission is to collaborate with select groups of retailers, restaurants, and gas station operators to find, develop, and build new sites for their operations throughout the Western United States with a focus on California. Role Description: Sage Investco is seeking a Director of Private Equity for our team, with the role located in Newport Beach, CA. This is a full-time, hybrid role, with flexibility for remote work when needed. The Director of Private Equity will lead the EQUITY INVESTMENTS raising efforts for syndication into the Company's numerous Real Estate Projects. The ideal candidate will be an experienced, well connected professional in the realm of Commercial Real Estate, WITH EXISTING INVESTORS: High Net Worth Individuals, Family Offices, and Accredited investors. Familiarity with Qualified Opportunity Zone (QOZ), Qualified Opportunity Funds (QOF), Delaware Statutory Trusts (DST), Private Investment funds and/or Private REITS is a big plus. Qualifications: Local to Southern California preferred. Able to prepare and modify Offering Memorandums and Proforma analysis Bachelor's degree or higher in Finance, Business, Economics, Real Estate or related field. Minimum 8 years of progressive experience within private equity or Real Estate investment with a demonstrated track record of success. Strong analytical skills and ability to develop detailed financial models and projections of investment opportunities. Ability to create Offering Memorandums, Pro-forma, and review Legal documents along with the company's attorneys. Strong communication, problem solving, and interpersonal skills. Ability to be proactive, independently manage multiple projects and prioritize under tight deadlines. **Initial role will be commission-based; upon demonstrated ability to bring investors and successfully close the first deal, opportunity to transition into a salaried Director of Equity position.

Job Description - ADC Business Development Role General: Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics. This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company's growth strategy in the ADC field. Position Profile: Position Title/Grade: From Sr. Manager to Associate Director level Position Type: Individual Contributor Work Location: Remote work, living in the greater Boston area is preferred Direct Supervisor: Executive Director, lead of New Modality BD Team Key Responsibilities: Develop and Strengthen ADC Client Relationships in the U.S. Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities. Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership. Regularly meet with clients through face to face visits, business presentations, and participation in industry events to build new relationships from the ground up (0-1 stage). Identify key decision makers within target organizations and establish strong, influential connections. Build a strategic client network to support sustainable growth in the ADC business. Drive Client Engagement and Influence Key Stakeholders Proactively engage with both existing and potential ADC clients to increase awareness of the company's capabilities and services. Conduct in-depth business and technical discussions to better understand clients' priorities and influence their decision-making processes. Effectively position the company's technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market. Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development. Identify Market Opportunities and Customer Needs Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities. Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands. Maintain close communication with internal cross-functional teams-including R&D, manufacturing, quality, and project management-to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery. Support the development of commercial strategies based on real-time market and customer intelligence. Gather and Analyze Competitive Intelligence Regularly monitor competitors' public information, including market activities, product launches, strategic announcements, and financial disclosures. Utilize professional market research institutions, industry databases, and analytical tools to assess competitors' market share, pricing trends, customer perception, and business strategies. Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development. Identify gaps and opportunities to strengthen the company's competitive advantage in the U.S. ADC market. Lead Contract Negotiations and Drive Business Breakthroughs Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients. Clearly articulate the company's technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals. Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates. Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company's market presence. Contribute to the company's overall commercial goals by meeting or exceeding revenue and growth targets. Qualifications: A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required. Minimum of 1-2 years of hands on business development experience in the CDMO industry with a focus on ADC services. Existing ADC client resources or prior involvement in strategic partnership building is required. Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures. Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered. No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected. Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities. Core Competencies: Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues. Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative. High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment. Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.

Stack Wallet is a New Jersey-based consumer product startup supported by the NJ Innovation Fellows program (NJIF) that is building a modular, next-generation minimalist wallet system. We're looking for a marketing-minded student or recent graduate to join our founding team in a full-time, fully remote co-op* role. This is not a typical internship. You'll work directly with the founders and take real ownership of early-stage marketing, content, and growth efforts. What you'll work on: Creating content for social media (short-form video, photos, posts) Helping shape brand voice and messaging Customer research and feedback collection Growth experiments (email, outreach, communities, social) Supporting launches, promotions, and early customer acquisition What we're looking for: Entrepreneurial mindset and strong work ethic Interest in marketing, branding, and content creation Comfortable working independently Strong written and visual communication skills Based in New Jersey and able to attend monthly in-person sessions in Newark Details: Full-time (35+ hours/week) Fully remote with monthly in-person program sessions in Newark $35,000 annual stipend (via NJIF) Equity opportunity with vesting Two-year program commitment *Co-op academic credit subject to university approval

Our client is in the consumer services industry and is looking for a Regional Sales Director - Austin/San Antonio to join their team. This person will be responsible for generating new business, nurturing relationships, and delivering product demos tailored to the needs of prospective clients in the multifamily space. **PLEASE ONLY APPLY IF YOU ARE LOCAL** **This role is 100% remote but has regional travel** Responsibilities Prospect, develop, and manage relationships with multifamily property owners and managers Conduct sales presentations and product demos that address client needs Negotiate and manage proposals, pricing, and contract execution Maintain detailed records of sales activity in CRM tools (e.g., Salesforce) Travel regionally and attend trade shows or events nationwide (approximately 25%) Qualifications 5+ years of B2B sales experience, preferably within the multifamily housing industry A strong professional network in the industry is a plus Self-starter with excellent communication, negotiation, and relationship-building skills Comfortable working independently in a fully remote setting Resides in the U.S., with preference for Austin/San Antonio area for regional travel alignment

Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit. Job Type: Full-Time Compensation: Total On Target Earnings is 105K. 75K base +1% of sales (uncapped commission) About The Bazaar: The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace. Who this Job is perfect for: A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world. A gritty and high energy salesperson who builds relationships very well. Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily! You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people. Position Overview: We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers. Key Responsibilities: In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams. Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts. Actively seek new business opportunities at the national and regional levels. Build and maintain strong relationships with key decision-makers (C-Level) at retail partners. Negotiate pricing, terms, and contracts to maximize profitability. Stay ahead of industry trends, market conditions, and competitor activities. Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals. Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement. Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts. Qualifications & Skills: Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution. Strong negotiation, communication, presentation and interpersonal skills. Ability to manage complex sales cycles and close high-value deals. Proven ability to meet or exceed sales targets and revenue goals. Proficiency in CRM and ERP systems for tracking sales performance. Excellent analytical and problem-solving skills (Big deal these days) Detail-oriented and research-driven individual Outstanding time management and organizational skills. Ability to prioritize daily work flow well. Ability to travel as needed to meet with customers and attend industry events. Why Join Us? Competitive salary with performance-based incentives. No cap on earnings. Opportunity to work with a Family-owned company in a fast-paced industry. Collaborative team environment with opportunities for career growth. Exposure to a diverse portfolio of products and customers. You will build and run your own book of business. You will "eat what you kill", so to speak.

About Us We are a dynamic, growth-driven pet care brand dedicated to creating high-quality, science-backed pet products (grooming and wellness essentials) for North American pet parents. As we expand our market footprint in the pet specialty and regional chain space, we're seeking a results-oriented Sales Manager with deep pet industry expertise and established relationships in North America's key pet retail channels. This remote role will own our most critical accounts and regional partnerships, driving revenue growth through strategic channel management and data-informed product curation. Key Responsibilities Key Account Management & Relationship Growth Own end-to-end sales for tier-1 pet retail accounts, including PetSmart, Pet Supplies Plus, Mud Bay, and All the Best extra, leveraging existing relationships with decision-makers (e.g., category managers, regional buyers) to expand product distribution, negotiate favorable terms (pricing, promotions, shelf placement), and hit annual sales targets Conduct proactive account maintenance: lead quarterly business reviews, resolve supply chain or merchandising issues, and co-create joint marketing initiative to boost sell-through. Regional Chain Development Identify and onboard high-potential regional pet retail chains by tailoring pitches to their unique shopper demographics. Build long-term loyalty with regional partners through personalized support: aligning product assortments with local pet trends, providing in-store training for staff, and optimizing inventory levels to avoid stockouts. Channel Strategy & Product Curation Demonstrate sensitivity to channel-specific needs: curate product assortments that fit each retailer's positioning and adjust strategies based on shopper insights Develop data-backed channel strategies: analyze POS data and sales trends to identify growth opportunities and outperform competitors. Deep Channel Operations & Cross-Team Collaboration Oversee end-to-end channel operations: coordinate with supply chain teams to ensure on-time delivery to retail distribution centers, work with marketing to align brand messaging with retailer campaigns, and train internal teams on account-specific requirements. Forecast sales performance for key accounts and regional chains, track pipeline progress, and report monthly/quarterly results to the leadership team. Required Qualifications Pet Industry Expertise: 5+ years of sales experience in the North American pet industry, with a proven track record of managing pet specialty or regional retail accounts. Prior experience with PetSmart, Pet Supplies Plus, Mud Bay, or All the Best is a must. Channel Relationships: Established, active connections with decision-makers at target accounts (e.g., national category buyers, regional managers) - ability to leverage these relationships to accelerate partnership growth. Strategic & Curation Skills: Demonstrated ability to develop channel-specific strategies and curate products that drive sales. Remote Work Readiness: Proficient in remote collaboration tools (CRM platforms like HubSpot) and self-motivated to manage accounts across North America and Canada. Data Fluency: Comfortable analyzing sales data, POS trends, and shopper insights to inform decisions (experience with retail analytics tools a plus). Preferred Qualifications Experience scaling regional pet chains from 5+ locations to 100+ locations. Familiarity with pet industry trends (e.g., Health & Wellness, Supplement, Solution treatment) and how to align them with channel needs. HICC America Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, religion, sex, sexual orientation, gender identity, national origin or age. HICC America Corp. has adopted a drug-free workplace policy. Working under the influence of drugs or alcohol is not permitted. Any employment offer from HICC America Corp. is contingent upon the candidate having and maintaining a valid U.S. Work Authorization status throughout employment.

You will be prospecting and closing new business opportunities, building customer relationships, and growing our overall US market share. Your primary focus will be new client acquisition! If you are not a hunter, this is not the role for you. You will be expanding our clients (MSP for Direct Hire) as well as Direct Hire and Contingent Staffing Services to Enterprise and Mid-Size clients across the US. KEY RESPONSIBILITIES: -Prospect large enterprise companies (Fortune 1000) as well as mid-market companies. -Manage sales process from initial outreach to new client onboarding. -Manage complex sales cycle and influence/persuade various levels of decision-making. -Achieve assigned sales targets. -Develop and maintain an excellent relationship with prospects and customers. -Attend industry events Preferred QUALIFICATIONS: -Must reside in the US. -Entrepreneurial mindset -Proven success in acquiring new clients in the Professional Staffing or Managed Services space -7+ years selling Professional staffing (IT, F&A, Engineering, etc...) services to Mid-Market and Enterprise Level Customers -3-5 years selling Managed Services such as RPO, MSP, VMS -Well-connected with the Talent Ecosystem community (TA, Procurement, MSP, CW Program leaders). -Strong established relationships with key decision makers in Tech, Finance, Engineering etc.. -Strong Customer Service skills. -Excellent interpersonal and communication skills. -Minimum Bachelor's degree. -Must have the ability to travel and attend industry conferences 2-3 times per year. -Tech-savvy, proficiency using tools such as Zoom, Dynamics CRM, MS Office Suite (Excel, PowerPoint, Outlook) If interested and qualified please apply directly to the listing.

Remote Sales Manager (FIBC Bags $65K to $125K Dallas, TX About the Role: Are you a results-driven Sales Manager with a passion for driving business growth? We're looking for a motivated, experienced individual to lead our sales efforts in the FIBC bags sector. If you have a strong background in manufacturing or packaging sales and want to be part of a company that values strategic thinking and customer relationships, this role is for you. *Key Responsibilities: - Develop and implement targeted sales strategies to grow our footprint in the U.S. market. - Actively identify new business opportunities and cultivate relationships with potential clients. - Maintain and expand relationships with key customers, ensuring their needs are met and business is retained. - Work closely with the marketing team to create compelling sales campaigns that resonate with our target audience. - Stay ahead of market trends, adapting strategies to outpace competitors. - Generate detailed sales reports and forecasts to keep senior management informed of progress. - Lead and support a team of sales professionals, fostering a collaborative and high-performance culture. - Negotiate contracts, secure deals, and meet sales quotas. - Monitor and manage the sales budget to ensure profitability and efficiency. *What We're Looking For: - Proven success in sales within the manufacturing or packaging industries, with a preference for FIBC bag experience. - Strong closing and negotiation skills. - Excellent communication skills, both verbal and written, with the ability to build strong client relationships. - Expertise in developing and executing sales plans that deliver measurable results. - Experience with CRM systems and sales tracking software. - Leadership experience with a track record of coaching teams to success. - Deep understanding of the U.S. market, including regional nuances. - Ability and willingness to travel up to 50%. *Qualifications: - Bachelor's degree in Business, Marketing, or a related field. - 1+ years of experience in CRM software and account management. - 1+ years of negotiation experience in a sales environment. - Strong analytical mindset and business strategy development experience. - Budget management skills and the ability to meet sales targets. - Customer-centric approach with leadership capabilities. *Job Type: - Full-time - Remote *Benefits:* - Competitive salary with performance bonuses - 401(k) plan - Comprehensive health, dental, and vision insurance - Paid time off and flexible scheduling - Cell phone reimbursement - Work-from-home flexibility *Schedule: - Monday to Friday, 8-hour shifts *Location: - Fully remote role based in Dallas, TX, with travel required up to 50%. If you're a strategic thinker with a proven track record in sales and are excited about the opportunity to lead a dynamic sales team, we'd love to hear from you! Apply today to be part of a growing company with a strong vision for the future.

Job Description WHO WE ARE: Splice is a creative platform for people who make music. Serious producers choose Splice Sounds to bring their ideas to life. A subscription to Splice inspires and accelerates creative success for digital music creators with an industry-leading catalog of sounds and samples and an expanding AI stack. With a rent-to-own marketplace of DAWs and plugins, the Splice experience seamlessly integrates into any music production workflow, regardless of DAW (Digital Audio Workstation). Via Splice, an unparalleled team of sound designers and sample creators are fueling the success of a growing global community of chart-topping producers, students, and DIY creators. HOW WE WORK: At Splice, DISCO is a rallying cry for collaboration, accountability, and unity within our organization; Direct, Inclusive, Splice Together, Creator Centric, and Optimistic. Our shared success depends on our ability to support one another, work well together, and communicate directly. By embracing flexibility and a unified approach, we can navigate anything that's thrown at us. Splice embraces a culture of remote work. You'll see your colleagues showing up from across the US and the UK. In order to keep us working well as a team, we have regular communication, including Town Halls, departmental all-hands and get-togethers. When you join Splice, you join a network of colleagues, peers, and collaborators. Are you ready? JOB TITLE: Director, Customer Experience LOCATION: REMOTE THE ROLE: The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. Reporting directly to the SVP of Product, this leader will define and drive our CX vision, ensuring every support interaction, customer journey, and service touchpoint reflects our commitment to creators. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best-in-class experiences for our global user base. With a blend of strategic thinking, operational rigor, and deep empathy for creators, you will champion the customer voice, influence product decisions, and ensure that users feel understood, supported, and successful at every step. The ideal candidate has a proven record of designing high-performing support organizations, implementing voice-of-customer frameworks, and driving measurable improvements in customer satisfaction, retention, and loyalty. They bring strong analytical capabilities, a proactive mindset, and a passion for delivering exceptional experiences. WHAT YOU'LL DO: Define and lead Splice's end-to-end customer experience strategy, ensuring alignment with company goals and creator needs. Own the CX and Support roadmap, driving initiatives that strengthen customer satisfaction, retention, and loyalty. Build, mentor, and scale a high-performing customer experience organization, setting standards for excellence across channels. Lead new and strategic CX initiatives that drive revenue and long-term growth, including sales and cancellation support, AI-powered experience enhancements, and innovative loyalty programs to increase retention and engagement. Partner closely with Product, Engineering, Marketing, and Analytics teams to surface insights, influence roadmaps, and improve the customer journey. Develop and optimize processes, tools, and service workflows to deliver efficient, high-quality support at scale. Lead Voice of Customer programs, synthesizing qualitative and quantitative insights to identify trends, gaps, and opportunities. Use data-driven analysis to inform improvements to support operations, help center content, and self-service experiences. Communicate findings, recommendations, and priorities to stakeholders at all levels, driving alignment and action across the organization. JOB REQUIREMENTS: Bachelor's degree in a relevant field; advanced degree preferred. 7+ years of progressive experience in customer experience, customer support, or service operations leadership. Proven success building and managing customer-facing teams within fast-paced, high-growth environments. Strong operational and technical proficiency, with expertise in CX systems, support platforms, CRMs, and workflow optimization tools. Demonstrated ability to use data and analytics to drive decisions, improve processes, and measure customer sentiment. Exceptional communication and stakeholder management skills, with the ability to influence cross-functional partners and senior leadership. Experience designing scalable support strategies, self-service systems, and customer journey frameworks. Highly organized, autonomous, and comfortable leading initiatives with significant visibility and impact. Experience as a music creator, preferably as a producer or composer. NICE TO HAVES: Experience with Intercom is a plus. Experience working in high-growth tech or SaaS organizations. A collaborative mindset with a strong sense of ownership and a bias toward action. Self-motivated and energized by fast-paced, remote-first environments. The national pay range for this role is $144,000 - $180,000. Individual compensation will be commensurate with the candidate's experience. Splice is an Equal Opportunity Employer Splice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . ** Summary:** Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. **Job Description:** The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. **Key Responsibilities/Qualifications** : + Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. + Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. + In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. + Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. + Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. + Stay knowledgeable of competition and important emerging technologies and standards. + Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. + Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. + Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. + Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. **Skills, Knowledge, Experience & Education** At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: + Preferred, BA/BS in Engineering or Business/Operational Management + 7-10+ years of progressive functional experience, within a complex global company. + 5+ years of leadership experience in a 24/7 environment + Strong Business and Financial Acumen + Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact + Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. **Other Suitability Factors** We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a **capacity for complexity** and **temperament** that includes: + A very mature individual with the right balance of confidence and humility. + Process oriented while also strongly developing and relying on interpersonal relationships across the company + Executive presence and ability to connect equally well upwards, downwards and sideways in the organization + Self-motivated and driven towards excellence + A high level of EQ to be able to manage across a large team with significant diversity + Ability to distinguish between and prioritizing urgent and important issues + Situational awareness and complex decision-making ability appropriate for the situation **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 20% of the Time **Relocation Eligible:** Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don't just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We're a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team-work hard, play hard, be smart! We believe great communities lead to great companies. That's why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align Managed Services seeks an experienced and strategic Director of Customer Success to lead and scale our client success function across our financial services client base. This role is responsible for ensuring exceptional client experience, driving retention and expansion, and serving as a trusted advisor to senior client stakeholders. The Director of Customer Success will work closely with Client Relationship Managed Team, Service Delivery, Project Management, Security, and Executive Leadership to ensure Align consistently delivers white-glove service aligned with client business objectives. Prior experience supporting financial services, Hedge Funds, Private Equity, Venture Capital, or Alternative Investment firms is strongly preferred. This role reports directly to senior leadership within Align Managed Services and will play a key role in shaping customer engagement strategy as the firm continues to grow. Responsibilities: Directly manage the Client Success Management (CSM) team, ensuring consistent execution of Align's high-touch service model across all assigned clients Establish and enforce a regular client engagement cadence, including scheduled check-ins, service reviews, and executive-level touchpoints Ensure proactive, ongoing communication with clients, keeping them informed of service performance, initiatives, risks, and opportunities Hold the CSM team accountable for delivering a white-glove client experience, maintaining strong relationships and high satisfaction levels Design, implement, and oversee management-approved performance scorecards for the CSM team, holding the team accountable to defined KPIs, outcomes, and service standards while driving consistency and continuous improvement. Oversee the execution of project plans across cross-functional internal delivery teams to ensure timelines, scope, and quality standards are met Partner with Finance and internal leadership to proactively address billing issues and reduce outstanding receivables Taking an entrepreneurial approach to innovate and enable faster delivery of solutions Create and maintain documentation packages, securing client and internal sign-offs as required Managing the change order process including billing inquiries Work closely with Service Delivery, Projects, and Operations teams to ensure a seamless transition from new infrastructure implementations to business-as-usual delivery of products and services Preferred Qualifications Bachelor's degree required; advanced degree a plus 7-10+ years of experience in a client-facing role within Managed Services, Cybersecurity, Technology Consulting, or IT Services, preferably supporting financial services firms Demonstrated success managing complex, high-touch client relationships and executive stakeholders Prior experience working with Financial Services, Hedge Funds, RIAs, Private Equity, or Alternative Investment Managers is strongly preferred Strong understanding of IT infrastructure, cloud services (Microsoft Azure), cybersecurity, and managed services delivery models Experience leading or scaling customer success, account management, or service delivery teams Qualifications & Skills Strong knowledge of Managed Services environments; familiarity with ConnectWise or similar platforms preferred Excellent executive-level communication, presentation, and negotiation skills Proven ability to manage escalations calmly and professionally while maintaining client trust Highly organized with strong attention to detail and the ability to manage multiple clients and priorities simultaneously Strategic mindset with the ability to translate technical services into business value Self-starter who takes ownership and drives initiatives to completion Comfortable hosting executive meetings, QBRs, and strategic planning sessions Willingness to be onsite with clients as needed Strong entrepreneurial mindset and passion for delivering exceptional client experiences To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Workplace Technology and Data Center Solutions provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: *************

What about your team? We're looking for a Director of Customer Success who will roll up their sleeves and support our team from inside the trenches. As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will guide the evolution of the function from traditional platform support toward a true ecosystem success model, enabling customers to thrive within the broader investment banking and fintech landscape. Our ideal candidate is passionate about developing the talent on their team, a builder who uses analytical skills to identify problems, proactively create solutions, and improve relationships externally and internally. To succeed in this role, you should have relevant customer success experience and a demonstrated record of leading teams through operational scaling and hypergrowth across a diverse customer base. What will you be doing? Drive the advancement of Customer strategy and solution development alongside CSM and Delivery teams, building a scalable model that supports our growing footprint in the investment banking and fintech ecosystem. Partner with New Business to identify and shape new lines of business, including end-to-end feasibility assessment and definition of delivery needs. Leverage your background in investment banking or fintech to bring a sophisticated, data-driven approach to customer engagement, translating financial and transactional insights into meaningful business value for Members. Advise customers with a consultative, industry-focused approach, helping them navigate complex deal processes, regulatory nuances, and market dynamics relevant to their business goals. Coach and develop the CS team to deepen their understanding of investment banking and fintech concepts, enabling them to act as trusted advisors who can provide informed, strategic guidance to Members. Own the CSM account assignment process and performance strategy, setting clear expectations across onboarding, adoption, ROI delivery, and upsell readiness. Key processes include Time to Onboard, Adoption Score, At-Risk Customer Model, and Next Best Action Plays. Refine and maintain our Account Segmentation model to ensure optimal CSM-to-client ratios and differentiated service levels for standard and high-value Members. Engage directly with key clients, leveraging your capital markets fluency to provide value-adding insights, strengthen relationships, and identify opportunities for product and service optimization. Create and maintain scalable customer enablement content, playbooks, and training materials that support onboarding, adoption, and education across varying levels of Member sophistication. Collaborate cross-functionally with Sales, Product, and Marketing to ensure alignment between customer needs, product roadmap, and go-to-market strategy, particularly as it relates to our investment banking and fintech service ecosystem. Develop and implement customer feedback loops, including NPS and satisfaction analysis, to identify trends, recommend improvements, and drive continuous enhancement of the Member Experience. Continuously assess and optimize the customer journey, identifying key touchpoints, applying a consultative approach, and ensuring Members achieve their goals effectively. Oversee customer success metrics and reporting, ensuring data accuracy, adherence to established protocols, and transparency in performance tracking and decision-making. Partner with Sales and Marketing to gather client feedback, surface success stories, and develop impactful case studies that demonstrate measurable business value and strengthen Finalis' positioning in the market. Who are we looking for Deep understanding of investment banking or capital markets, ideally with experience in advisory, M&A, restructuring, or private market transactions. Minimum of 3 years in a Customer Success or relationship leadership role, with a track record of developing high-performing teams and improving client retention. Strong communicator with the ability to translate complex financial concepts into simple, actionable insights for customers and internal teams. Exceptional relationship-building skills, capable of engaging credibly with senior executives and financial professionals. Analytical and process-oriented, skilled at building scalable frameworks and driving accountability through metrics. Strategic thinker with a bias for action, comfortable balancing short-term priorities with long-term vision. Cross-functional collaborator, able to work effectively with Sales, Product, and Delivery in a dynamic, growth-stage environment. Bonus Track! Experience using CRM software and Customer Success or Support technology What do we offer? 100% Remote work (Work from wherever you want!) Competitive USD salary High-Speed Internet expenses allowance Generous Paid time-off (Vacation Time!) Additional 17 Flex Days (to use in national holidays or personal matters) People Team Partner (to target your roadblocks and customize an action plan for your career path) Buddy Program Virtual After-Office Activities Diverse Culture & Inclusive environment Benefits Package [if applicable] Paid Family Leave [if applicable] Why work with Finalis? We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business. As we have Finalists from different countries and cultures, we encourage our team members to develop their soft skills, boosting their ability to adapt themselves to different backgrounds. Finalis' core values: Deliver with Integrity Dream Boldly Empower through Leadership Value Learning Finalis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

We are seeking an experienced and strategic Director of Customer Operations to lead and scale our customer experience organization. This individual will oversee both the Community Engagement Specialists (CES) and Customer Support teams, driving strategies across customer success, support, and account management to ensure retention, satisfaction, and revenue growth. The ideal candidate will bring a proven track record of leading high-performing teams, improving cross-functional processes, and delivering exceptional customer experiences across Eventeny.. Here's what you'll do Strategic leadership: Lead and coach CES, Customer Support, and Account Management teams. Hire, mentor, and grow high-performing managers and individual contributors. Vision & goals: Set strategic direction and performance goals aligned with company-wide initiatives. Translate company priorities into operational team plans. Customer insights & outcomes: Use data to track retention, satisfaction, and customer growth. Implement frameworks to increase feature adoption and lifetime value. Cross-functional alignment: Collaborate with Product, Sales, and Marketing to prioritize initiatives that impact onboarding, usage, upsells, and renewals. Operational excellence: Build and refine playbooks, systems, and workflows to scale customer operations across multiple functions. Escalation & risk management: Oversee processes for managing customer escalations and proactively mitigate risk. Voice of the customer: Partner with Product and Engineering to influence roadmap priorities through customer feedback. Enablement & training: Develop and manage success content, support documentation, internal training, and knowledge bases to drive scalable education. Executive reporting: Own reporting for leadership on KPIs, NPS, churn risks, and expansion opportunities. Budgeting & planning: Lead annual planning and budgeting for CES and support orgs, including headcount forecasting and resource allocation. External representation: Represent Eventeny at customer events, conferences, and industry panels. Change management: Lead cross-functional change initiatives that improve customer outcomes and internal efficiencies, with a focus on strategic execution and adoption across teams. Executive stakeholder collaboration: Partner closely with the CEO, COO, and leadership team to define customer-centric strategies and represent customer operations in strategic planning sessions. Compliance and risk oversight: Maintain alignment between customer operations and all legal, compliance, and data protection standards. Organizational design & scalability: Drive organization design initiatives, including roles, responsibilities, and career pathing for CES, Customer Support, and Account Management functions. Retention and lifecycle strategy: Develop lifecycle engagement strategies to reduce churn and increase renewal rates, working with Growth and Product teams to optimize moments that matter. Here's what we are looking for Bachelor's or Master's degree in business or related field (MBA preferred) 8+ years in SaaS customer-facing roles, with 3+ years leading multiple teams including Support, Account Management, and Customer Success Experience owning customer journey strategy and operational delivery Proven leadership in hiring, coaching, and developing managers Strategic thinker with experience scaling support, success, or account functions Empathetic communicator with strong executive presence and cross-functional influence Highly analytical and process-driven, with experience leading team-wide OKRs or KPIs Strong financial acumen and experience managing departmental budgets Deep knowledge of tools like HubSpot, Zendesk, and customer success platforms Experience overseeing complex customer relationships and renewals Proven ability to lead change and manage through ambiguity Passion for the event industry and alignment with Eventeny's mission Benefits of Working for Us Flexible schedule - work around your life and your needs; we don't count your hours. Unlimited Paid Time Off - yes, really! Fully remote. Comprehensive health insurance. Vision and dental insurance. Group life Insurance. Quarterly employee bonuses. 401K retirement plan. Yearly company retreat. Potential for customer event access. Company-provided laptop and general office supplies. Compensation This is a full-time position with a base salary of $90,000-$100,000, benefits, and quarterly bonus payouts. The final offer will be determined by multiple factors, including candidate experience and expertise. This is a remote position in the US only.

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

The Director of Revenue will oversee all revenue-generating and revenue-protection functions, including collections, ancillary income, home pricing, inventory data accuracy, lender partnerships, leasing and renewals, and rent increase execution.This leader is accountable for driving revenue performance, strengthening NOI, ensuring compliance across all states, improving delinquency outcomes, and building scalable processes across a distributed manufactured housing portfolio.Qualifications Revenue Leadership & Process Management Lead and develop the revenue team responsible for collections, ancillary fees, inventory data accuracy, leasing/renewals, and rent increases. Establish standardized policies, workflows, and accountability frameworks to create scalable and repeatable revenue processes. Monitor financial performance, identify opportunities for improvement, and drive operational optimization and NOI growth across the portfolio. Collections Strategy & Execution Own companywide collections performance, including delinquency reduction, payment plan structures, resident payment compliance, and legal alignment across all states. Establish collections standards and procedures, ensuring consistent execution across all communities and adherence to local and state landlord-tenant laws. Oversee eviction workflows in partnership with legal resources, ensuring compliance, timely filings, accurate documentation, and minimal revenue leakage. Lead programs that improve early-stage collections performance, reduce late-stage delinquency, shorten non-payment cycles, and improve cash recovery. Ancillary Income Management Lead and standardize ancillary fee programs, including late fees, storage fees, pet fees, and administrative charges, to ensure consistency, legal compliance, and margin enhancement. Identify new ancillary income opportunities that are compliant, scalable, operationally viable, and supportive of NOI growth. Review fee structures annually and recommend changes that optimize revenue potential while maintaining fair housing compliance. Home Inventory Data Accuracy, Compliance & Pricing Ensure all home inventory data is accurate, complete, and compliant with state and federal manufactured housing regulations, including HUD reporting requirements. Own and standardize pricing methodologies for home sales and rentals to meet occupancy goals, margin expectations, and cost recovery targets. Conduct periodic pricing audits to ensure accuracy, competitive positioning, and alignment with underwriting and customer approval trends. Leasing, Renewals & Rent Adjustments Oversee lease administration across all communities, including renewals, non-renewals, legal notices, and compliance timelines. Lead the planning and execution of rent increases across all states, ensuring regulatory compliance, accurate systems implementation, and timely delivery. Monitor rent increase performance and retention outcomes to improve NOI, protect occupancy, and ensure consistent execution across the community and region. Financing & Lender Partnerships Manage relationships with manufactured home lenders and internal loan-related processes. Expand financing access by improving approval rates, adding lending programs, and optimizing underwriting alignment where beneficial. Monitor lender performance trends and collaborate on continuous improvement initiatives that support homeownership accessibility and sales velocity. Compliance, Reporting & Analytics Build and maintain reporting structures for collections, fees, inventory, pricing, leasing, renewals, and rent increases. Conduct audits to ensure compliance with multi-state landlord-tenant law, HUD, and manufactured housing regulations, internal policies, and state-specific notice requirements. Use analytics to identify trends, forecast risks, prioritize initiatives, and support strategic revenue planning and NOI optimization. Qualifications Skills & Competencies Deep understanding of collections and rent enforcement processes, including legal workflows, eviction procedures, and delinquency mitigation strategies. Strong knowledge of manufactured housing regulations, multi-state landlord-tenant laws, and fair housing requirements. Proficiency in analytics, reporting, and financial modeling. Excellent leadership, operational management, and strategic problem-solving skills. Ability to design repeatable systems that scale across large portfolios.

Sprout Social is looking to hire a Director, Revenue Enablement. In this role, you will be a critical leader responsible for developing and executing strategies that empower our sales and customer success teams to achieve their full revenue potential. You will play a key part in driving revenue growth by ensuring our teams have the knowledge, skills, and resources to effectively sell, onboard, and retain customers. Why join Sprout's Sales and Success team? Joining the Sales and Success team is an opportunity to accelerate your career. We're a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world, including Kroger, Reebok, Salesforce, and Canva. And the real kicker? You get to design your own career and follow the path that's best for you. Wherever you want to go, we're committed to helping you get there. What you'll do: Strategy & Development: Build and execute a comprehensive revenue enablement strategy and roadmap that aligns with overall business goals and supports revenue growth initiatives including programs that enable the team to onboard effectively, improve sales, sell multiple products, and develop leadership skills as well as social media knowledge. Direct creation and maintenance of a robust sales methodology and playbook that is AI-first and includes best practices, competitive intelligence, and objection handling techniques. Work closely with sales, marketing, and product leadership to ensure strong cross-functional collaboration across the go-to-market (GTM) unit and that enablement initiatives are fully integrated with the broader business strategy. Continuously assess and improve existing sales and customer success processes, identifying areas for optimization and efficiency gains. Sales Enablement: Develop and deliver impactful sales training programs, covering product knowledge, sales methodologies (e.g., MEDDPIC, Challenger Sale), competitive intelligence, and objection handling. Create and maintain high-quality sales content, including presentations, demos, case studies, and other sales collateral. Conduct regular sales skill development sessions, such as product demos, role-playing exercises, and coaching sessions. Analyze sales performance data to identify areas for improvement and adjust training programs and resources accordingly. Collaborate with marketing to develop and execute effective lead generation and demand generation campaigns. Customer Success Enablement: Develop and deliver impactful customer success training programs, covering customer onboarding, product adoption, and customer retention strategies. Create and maintain knowledge base articles, FAQs, and other resources for customer success teams. Develop and implement customer success best practices and methodologies, including customer health scoring and churn prediction. Analyze customer health scores and churn data to identify areas for improvement in customer success processes. Work closely with product management to gather customer feedback and inform product roadmap decisions. Team Leadership & Management: Lead, mentor, and develop a high-performing team of enablement specialists. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Foster a collaborative and supportive team environment that encourages professional growth and development. Recruit, hire, and onboard new team members. Technology & Tools: Leverage & oversee administration of enablement platforms (e.g., Highspot, Workramp, Salesforce) to streamline and automate enablement processes. Stay abreast of the latest trends and technologies in revenue enablement. What you'll bring The minimum qualifications for this role include: 10+ years professional experience, including 3-5+ years of experience leading a team in sales enablement, sales operations, customer success enablement, or a related field. Proven experience building and executing successful revenue enablement strategies that encompass both sales and customer success. Proven experience managing and mentoring a high-performing team of enablement specialists. Strong understanding of sales methodologies, customer success best practices, and the customer lifecycle. Experience with CRM systems (e.g., Salesforce) and sales enablement platforms. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Preferred qualifications for this role include: Track record of continuously assessing and improving sales and customer success processes, identifying areas for optimization and efficiency gains How you'll grow Within 1 month, you'll plant your roots, including: Complete onboarding and gain deep understanding of Sprout's products, sales methodology, and customer success processes Meet with key stakeholders across sales, marketing, product, and customer success to understand current enablement needs and pain points Assess existing enablement resources, training programs, and technology stack to identify immediate opportunities for improvement Develop a comprehensive FY26-27 Revenue Enablement strategy Within 3 months, you'll start hitting your stride by: Develop and begin executing a comprehensive revenue enablement strategy and roadmap aligned with business goals Uplevel existing training programs (onboarding, project training) with AI and bite-sized content with a goal of addressing critical skill gaps in sales methodologies, product knowledge, or customer success practices Establish additional regular cadences for sales skill development sessions and begin creating high-quality sales content and resources Within 6 months, you'll be making a clear impact through: Demonstrate measurable improvements in sales performance metrics and customer success outcomes through your enablement initiatives Build strong cross-functional partnerships and establish yourself as a trusted advisor to sales and customer success leadership Lead the team to launch sales leadership and technical training programs Within 12 months, you'll make this role your own by: Lead a high-performing enablement team that consistently delivers impactful programs driving revenue growth Establish Sprout's enablement function as a strategic driver of revenue performance with clear ROI metrics and business impact Drive continuous innovation in enablement practices, leveraging the latest technologies and methodologies to maintain competitive advantage Drive future fiscal year launch and kickoff Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We're proud to regularly be recognized for our team, product and culture. Our benefits program includes: Insurance and benefit options that are built for both individuals and families Progressive policies to support work/life balance, like our flexible paid time off and parental leave program High-quality and well-maintained equipment-your computer will never prevent you from doing your best Wellness initiatives to ensure both health and mental well-being of our team Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives. Growing corporate social responsibility program that is driven by the involvement and passion of our team members Beautiful, convenient, and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. In the United States, we have two geographic pay zones. This role's On Target Earnings (“OTE”) for new hires in each zone are: Zone 1 (New York, California, Washington): $189,200 (min), $236,500 (mid), $260,150 (max) USD annually Zone 2 (All other US states): $172,000 (min), $215,000 (mid), $236,500 (max) USD annually OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The minimum amount earned is the fixed base salary. The listed ranges represent the expected earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. OTE is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

ADP is hiring a Global Sales Manager, Major Markets. In this position you will sell ADP Solutions to US Headquartered Major Accounts (1000-3000 employees) to address their Human Capital Management needs globally. Managing a territory of named Enterprise Accounts selling our full suite of solutions including HR/Payroll, Benefits, Time and Labor Management, Tax and Finance Solutions, Pre-employment Services and Retirement Services. Sales at ADP. It's what drives our global growth as a world-wide leader of workforce solutions. With us, you can achieve your best within a sales-centric, performance-oriented environment. We give you the tools to succeed, with continuous opportunities to train and advance. And as you develop the relationships that fuel our growth, you can enjoy the rewards and recognition you deserve. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: This individual needs a proven track record of results based performance, and an aptitude to take on a quickly growing and complex market. Ideal applicants can display their willingness to work hard and succeed in a fast paced and strategic selling environment, rapidly grasp the key value drivers of a unique solution, and challenge clients to give up the status quo. Additional expectations include the creation of a short and longterm business plan, to address how they will attain and exceed their assigned quota for sales and activity, and how they will exemplify the spirit of client centric partnership. Perform other related duties as assigned. This position should be based in the Geographical Northeast of the United States, Northern New Jersey and north. International training travel and domestic territory required up to 30%. QUALIFICATIONS REQUIRED: Substantial experience as a Major Account District Manager, Sales Executive, or similar experience selling to top executive levels. PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: In depth knowledge of MAS and/or NAS payroll products and services. Demonstrated successful sales record by consistently achieving or exceeding assigned sales quotas. Proven proficiency in Account Plan development and implementation of related sales strategies to secure Major Account sales. Proven proficiency in all hosted/multi-line solutions that ADP offers. Knowledge of Major Account product capabilities versus competitor product strengths/weaknesses is essential. Outstanding hunter sales skills, broad management knowledge and ability to manage, communicate, create and provide leadership without line authority. Demonstrated history of forging strong relationships to impact sales.