Directors of Sales and Operations are executives who oversee the performance of the company. They set the strategic direction for the company's sales force. They also ensure that company operations run efficiently. Directors of Sales and operations are in charge of analyzing the sales data of the company. They identify areas for improvement and create strategies that will address these challenges. They would then ensure that the strategies are effective. In case the initial strategies did not produce the desired results, they are expected to change course and continue trying. They are also in charge of managing the operations of the company. They ensure that the company is properly equipped with the right tools to get the best value for their products and services.

Director Of Sales And Operations Responsibilities

Here are examples of responsibilities from real director of sales and operations resumes representing typical tasks they are likely to perform in their roles.

  • Lead international sales to Belgium, Germany, France, UK, and India.
  • Lead efforts in winning a highly competitive RFP, resulting in securing the company's largest affinity partner.
  • Implement an ERP system to manage scheduling, quoting, time cards and inventory management for the business.
  • Recruit, train and manage sales rep groups and independent sales representatives, and an inside sales team.
  • Identify and cultivate new alliances, through innovative RFP responses, cold calling, OEM partnerships and by managing existing alliances.
  • Procure and lead initiative for electronic ordering using SaaS technology.
  • Build, develop, and contribute to the success of the global LatAm, EMEA, APAC, and JANZ teams.
  • Develop and maintain relationships with OEM clients.
  • Extend Microsoft and Lenovo contracts in EMEA and APAC.
  • Develop advanced reporting through the SalesForce ecosystem for tracking internal cases via close loop.
Director Of Sales And Operations Traits
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.

Director Of Sales And Operations Job Description

Perhaps the hardest question to answer when deciding on a career as a director of sales and operations is "should I become a director of sales and operations?" You might find this info to be helpful. When compared to other jobs, director of sales and operations careers are projected to have a growth rate described as "as fast as average" at 5% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a director of sales and operations by 2028 is 20,600.

A director of sales and operations annual salary averages $151,162, which breaks down to $72.67 an hour. However, directors of sales and operations can earn anywhere from upwards of $108,000 to $210,000 a year. This means that the top-earning directors of sales and operations make $102,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a director of sales and operations. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a national sales director, regional sales director, senior sales director, and sales vice president.

Director Of Sales And Operations Jobs You Might Like

Director Of Sales And Operations Resume Examples

Director Of Sales And Operations Skills and Personality Traits

We calculated that 19% of Directors Of Sales And Operations are proficient in Sales Process, Analytics, and CRM. They’re also known for soft skills such as Analytical skills, Customer-service skills, and Communication skills.

We break down the percentage of Directors Of Sales And Operations that have these skills listed on their resume here:

  • Sales Process, 19%

    Drive forecast accuracy and predictability against bookings targets through improved sales process, system enhancements and total transparency with executive management.

  • Analytics, 7%

    Promoted to transform organization to a data-driven culture using predictive analytics for prioritized prospecting and data analysis for territory planning.

  • CRM, 7%

    Selected to spearhead Dynamic CRM development and implementation to Sales, Telemarketing, Telesales, Marketing and Beneficiary Relations departments.

  • Salesforce, 6%

    Developed advanced reporting through the SalesForce ecosystem for tracking internal cases via closed loop.

  • Sales Goals, 5%

    Ensured efficient daily operations of childcare center in order to maximize utilization along with meeting and/or exceeding monthly sales goals.

  • Key Performance Indicators, 4%

    Managed sales forecasting and researched enterprise markets to track consumer activity, identify key performance indicators and improve market identity.

"sales process," "analytics," and "crm" aren't the only skills we found directors of sales and operations list on their resumes. In fact, there's a whole list of director of sales and operations responsibilities that we found, including:

  • Analytical skills can be considered to be the most important personality trait for a director of sales and operations to have. According to a director of sales and operations resume, "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." Directors of sales and operations are able to use analytical skills in the following example we gathered from a resume: "designed and maintained sales database that provided measurement by sales rep, region and customer base. "
  • Another trait important for fulfilling director of sales and operations duties is customer-service skills. According to a director of sales and operations resume, "when helping to make a sale, sales managers must listen and respond to the customer’s needs." Here's an example of how directors of sales and operations are able to utilize customer-service skills: "led successful erp system transition from qad to sap, with extremely minimal customer impact. "
  • Another skill that is quite popular among directors of sales and operations is communication skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a director of sales and operations resume: "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." This example from a resume shows how this skill is used: "worked with ceo, cfo, external audit and hr executive team on internal / external communications and payouts. "
  • A thorough review of lots of resumes revealed to us that "leadership skills" is important to completing director of sales and operations responsibilities. This resume example shows just one way directors of sales and operations use this skill: "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." Here's an example of how this skill is used from a resume that represents typical director of sales and operations tasks: "key leadership role in the sap erp transition of acquisitions. "
  • See the full list of director of sales and operations skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a director of sales and operations. We found that 75.8% of directors of sales and operations have graduated with a bachelor's degree and 12.3% of people in this position have earned their master's degrees. While most directors of sales and operations have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every nine directors of sales and operations were not college graduates.

    Those directors of sales and operations who do attend college, typically earn either business degrees or marketing degrees. Less commonly earned degrees for directors of sales and operations include finance degrees or communication degrees.

    Once you're ready to become a director of sales and operations, you should explore the companies that typically hire directors of sales and operations. According to director of sales and operations resumes that we searched through, directors of sales and operations are hired the most by New Relic, Citrix Systems, and Wolters Kluwer. Currently, New Relic has 19 director of sales and operations job openings, while there are 9 at Citrix Systems and 5 at Wolters Kluwer.

    Since salary is important to some directors of sales and operations, it's good to note that they are figured to earn the highest salaries at Microsoft, Batteries Plus Bulbs, and Google. If you were to take a closer look at Microsoft, you'd find that the average director of sales and operations salary is $186,229. Then at Batteries Plus Bulbs, directors of sales and operations receive an average salary of $185,946, while the salary at Google is $184,102.

    View more details on director of sales and operations salaries across the United States.

    Some other companies you might be interested in as a director of sales and operations include Mary Kay, AT&T;, and Verizon Communications. These three companies were found to hire the most directors of sales and operations from the top 100 U.S. educational institutions.

    The industries that directors of sales and operations fulfill the most roles in are the technology and manufacturing industries. But the highest director of sales and operations annual salary is in the telecommunication industry, averaging $165,504. In the retail industry they make $165,495 and average about $160,465 in the hospitality industry. In conclusion, directors of sales and operations who work in the telecommunication industry earn a 13.7% higher salary than directors of sales and operations in the manufacturing industry.

    The three companies that hire the most prestigious director of sales and operationss are:

      What National Sales Directors Do

      A national sales director is responsible for monitoring the sales targets and performance of the sales force across the country's regions. National sales directors handle the execution and release of goods and services according to market trends and public demands. They strategize on related business opportunities to identify additional resources that would increase the company's revenue and profitability. A national sales director conducts data and statistical analysis to determine pricing techniques, considering the availability of supplies and its market demands.

      We looked at the average director of sales and operations annual salary and compared it with the average of a national sales director. Generally speaking, national sales directors receive $41,302 lower pay than directors of sales and operations per year.

      Even though directors of sales and operations and national sales directors have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require sales process, crm, and salesforce in the day-to-day roles.

      There are some key differences in responsibilities as well. For example, a director of sales and operations responsibilities require skills like "analytics," "key performance indicators," "business operations," and "project management." Meanwhile a typical national sales director has skills in areas such as "healthcare," "market research," "distributors," and "client relationships." This difference in skills reveals how truly different these two careers really are.

      National sales directors tend to make the most money in the media industry by averaging a salary of $115,250. In contrast, directors of sales and operations make the biggest average salary of $165,504 in the telecommunication industry.

      National sales directors tend to reach lower levels of education than directors of sales and operations. In fact, national sales directors are 10.5% less likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

      What Are The Duties Of a Regional Sales Director?

      A regional sales director is responsible for monitoring sales quotas for a specific area or region, developing sales strategies, and adjusting existing techniques to increase revenues and achieve its profitability goals. Regional sales directors manage marketing campaigns, analyze current market trends to meet consumer demands, plan promotional events, handle employees' sales training programs, and coordinate with multiple sales teams to implement effective sales processes. A regional sales director must have excellent leadership and communication skills, especially managing customers' inquiries and concerns and resolving complaints.

      Next up, we have the regional sales director profession to look over. This career brings along a lower average salary when compared to a director of sales and operations annual salary. In fact, regional sales directors salary difference is $39,615 lower than the salary of directors of sales and operations per year.

      Not everything about these jobs is different. Take their skills, for example. Directors of sales and operations and regional sales directors both include similar skills like "sales process," "crm," and "salesforce" on their resumes.

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that director of sales and operations responsibilities requires skills like "analytics," "key performance indicators," "business operations," and "project management." But a regional sales director might use skills, such as, "regional sales," "healthcare," "rsd," and "account executives."

      Regional sales directors may earn a lower salary than directors of sales and operations, but regional sales directors earn the most pay in the pharmaceutical industry with an average salary of $129,927. On the other side of things, directors of sales and operations receive higher paychecks in the telecommunication industry where they earn an average of $165,504.

      When it comes to the differences in education between the two professions, regional sales directors tend to reach lower levels of education than directors of sales and operations. In fact, they're 9.6% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

      How a Senior Sales Director Compares

      A senior sales director is in charge of spearheading and overseeing the sales operations in a company, prioritizing customer satisfaction and profit growth. Their responsibilities revolve around developing strategies to reach sales targets, devising and defining sales objectives, coordinating with fellow directors and managers, and creating extensive sales reports. Furthermore, as a senior sales director, it is essential to lead and encourage the team to reach sales goals, all while adhering to the company's policies and regulations.

      The third profession we take a look at is senior sales director. On an average scale, these workers bring in lower salaries than directors of sales and operations. In fact, they make a $3,410 lower salary per year.

      While looking through the resumes of several directors of sales and operations and senior sales directors we discovered that both professions have similar skills. These similarities include skills such as "sales process," "crm," and "salesforce," but they differ when it comes to other required skills.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from directors of sales and operations resumes, they are more likely to have skills like "analytics," "key performance indicators," "business operations," and "project management." But a senior sales director might have skills like "cloud," "product knowledge," "healthcare," and "prm."

      Interestingly enough, senior sales directors earn the most pay in the finance industry, where they command an average salary of $164,645. As mentioned previously, directors of sales and operations highest annual salary comes from the telecommunication industry with an average salary of $165,504.

      Senior sales directors typically study at lower levels compared with directors of sales and operations. For example, they're 5.2% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

      Description Of a Sales Vice President

      Sales vice presidents are top-level executives at a sales, retail, or marketing corporation. Primarily these executives are tasked to direct and lead a sales department or team within the organization. Their objective is to meet or even exceed the sales or marketing standards set for a successful business operation. They manage brands, deploy sales, and distribute the channels of the company. Also, they oversee the internal operations of the organization to establish customer relationships.

      The fourth career we look at typically earns higher pay than directors of sales and operations. On average, sales vice presidents earn a difference of $5,534 higher per year.

      While both directors of sales and operations and sales vice presidents complete day-to-day tasks using similar skills like sales process, crm, and sales goals, the two careers also vary in other skills.

      Each job requires different skills like "analytics," "salesforce," "key performance indicators," and "business operations," which might show up on a director of sales and operations resume. Whereas sales vice president might include skills like "healthcare," "customer relationships," "partnerships," and "client relationships."

      Now, let's take a closer look at the financials in each career. The finance industry tends to pay more for sales vice presidents with an average of $163,057. While the highest director of sales and operations annual salary comes from the telecommunication industry.

      The average resume of sales vice presidents showed that they earn lower levels of education to directors of sales and operations. So much so that the likelihood of them earning a Master's Degree is 8.2% less. Additionally, they're more likely to earn a Doctoral Degree by 0.4%.