Directors of Sales and Operations are executives who oversee the performance of the company. They set the strategic direction for the company's sales force. They also ensure that company operations run efficiently. Directors of Sales and operations are in charge of analyzing the sales data of the company. They identify areas for improvement and create strategies that will address these challenges. They would then ensure that the strategies are effective. In case the initial strategies did not produce the desired results, they are expected to change course and continue trying. They are also in charge of managing the operations of the company. They ensure that the company is properly equipped with the right tools to get the best value for their products and services.

Take a few minutes to create or upgrade your resume. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Director Of Sales And Operations resume.

Director Of Sales And Operations Responsibilities

Here are examples of responsibilities from real director of sales and operations resumes representing typical tasks they are likely to perform in their roles.

  • Lead facility project development for the nation's largest healthcare design/build company.
  • Implement an ERP system to manage scheduling, quoting, time cards and inventory management for the business.
  • Lead efforts in winning a highly competitive RFP, resulting in securing the company's largest affinity partner.
  • Develop new market capabilities for vendor manage inventory within the OEM customer base driving $200k growth within 1st year.
  • Identify and cultivate new alliances, through innovative RFP responses, cold calling, OEM partnerships and by managing existing alliances.
  • Procure and lead initiative for electronic ordering using SaaS technology.
  • Develop dashboard KPIs reporting and conduct sales performance reviews against strategic plans with corporate executive management.
  • Develop and maintain relationships with OEM clients.
  • Formalize and institutionalize all aspects of the sales process, including tracking and updating customers using SalesForce.com, or similar tool.
  • Launch pioneer enterprise SaaS software solution as interdepartmental liaison.
  • Develop referral network with local professionals and healthcare providers.
  • Optimize company operations and increase quality of service by introducing CRM and office productivity tools.
  • Establish proper alignment of resources to enhance profitability and customer experience through logistics, and supply chain solutions.
  • Direct operations of a high-volume retail environment including sales, merchandising, inventory, payroll, and shipping/receiving.
  • Hire and train administrative employees, perform accounting functions, design and implement compensation plans and administer payroll.

Director Of Sales And Operations Job Description

Between the years 2018 and 2028, director of sales and operations jobs are expected to undergo a growth rate described as "as fast as average" at 5%, according to the Bureau of Labor Statistics. So if the thought "should I become a director of sales and operations?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of director of sales and operations opportunities that are projected to become available by 2028 is 20,600.

A director of sales and operations annual salary averages $138,898, which breaks down to $66.78 an hour. However, directors of sales and operations can earn anywhere from upwards of $101,000 to $189,000 a year. This means that the top-earning directors of sales and operations make $107,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a director of sales and operations. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a national sales director, regional sales director, senior sales director, and sales vice president.

Director Of Sales And Operations Jobs You Might Like

5 Director Of Sales And Operations Resume Examples

Director Of Sales And Operations Skills and Personality Traits

We calculated that 11% of Directors Of Sales And Operations are proficient in Sales Operations, Analytics, and CRM. They’re also known for soft skills such as Analytical skills, Customer-service skills, and Communication skills.

We break down the percentage of Directors Of Sales And Operations that have these skills listed on their resume here:

  • Sales Operations, 11%

    Directed all marketing and sales operations of a national outsource marketing company that provided alternative marketing avenues to Fortune 500 companies.

  • Analytics, 8%

    Promoted to transform organization to a data-driven culture using predictive analytics for prioritized prospecting and data analysis for territory planning.

  • CRM, 7%

    Simplified SFDC processes and control mechanisms which drove significant CRM usage increase and accuracy translating in improved business visibility and predictability

  • Salesforce, 6%

    Developed advanced reporting through the SalesForce ecosystem for tracking internal cases via closed loop.

  • Sales Process, 4%

    Drive forecast accuracy and predictability against bookings targets through improved sales process, system enhancements and total transparency with executive management.

  • Business Operations, 4%

    Developed Best Practices for more efficient business operations, as well as oversight of sales compensation management and sales incentive development.

"sales operations," "analytics," and "crm" aren't the only skills we found directors of sales and operations list on their resumes. In fact, there's a whole list of director of sales and operations responsibilities that we found, including:

  • Analytical skills can be considered to be the most important personality trait for a director of sales and operations to have. According to a director of sales and operations resume, "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." Directors of sales and operations are able to use analytical skills in the following example we gathered from a resume: "analyzed metrics as leverage for management to effectively coach and develop sales reps."
  • Another trait important for fulfilling director of sales and operations duties is customer-service skills. According to a director of sales and operations resume, "when helping to make a sale, sales managers must listen and respond to the customer’s needs." Here's an example of how directors of sales and operations are able to utilize customer-service skills: "led direct sales and marketing teams to focus on company growth through new customers. "
  • Another skill that is quite popular among directors of sales and operations is communication skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a director of sales and operations resume: "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." This example from a resume shows how this skill is used: "worked with ceo, cfo, external audit and hr executive team on internal / external communications and payouts. "
  • A thorough review of lots of resumes revealed to us that "leadership skills" is important to completing director of sales and operations responsibilities. This resume example shows just one way directors of sales and operations use this skill: "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." Here's an example of how this skill is used from a resume that represents typical director of sales and operations tasks: "key leadership role in the sap erp transition of acquisitions. "
  • See the full list of director of sales and operations skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a director of sales and operations. We found that 75.8% of directors of sales and operations have graduated with a bachelor's degree and 12.3% of people in this position have earned their master's degrees. While most directors of sales and operations have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every nine directors of sales and operations were not college graduates.

    Those directors of sales and operations who do attend college, typically earn either business degrees or marketing degrees. Less commonly earned degrees for directors of sales and operations include finance degrees or communication degrees.

    Once you're ready to become a director of sales and operations, you should explore the companies that typically hire directors of sales and operations. According to director of sales and operations resumes that we searched through, directors of sales and operations are hired the most by Trellix, Oracle, and Microsoft. Currently, Trellix has 52 director of sales and operations job openings, while there are 48 at Oracle and 12 at Microsoft.

    Since salary is important to some directors of sales and operations, it's good to note that they are figured to earn the highest salaries at Meta, Google, and Dolby Laboratories. If you were to take a closer look at Meta, you'd find that the average director of sales and operations salary is $191,150. Then at Google, directors of sales and operations receive an average salary of $183,011, while the salary at Dolby Laboratories is $170,083.

    View more details on director of sales and operations salaries across the United States.

    Some other companies you might be interested in as a director of sales and operations include Mary Kay, AT&T;, and IBM. These three companies were found to hire the most directors of sales and operations from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious director of sales and operationss are:

    Build a professional resume in minutes.

    Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. See 10+ resume templates and create your resume here.

    Director Of Sales And Operations Jobs You Might Like

    Resume
    Create The Perfect Resume
    Our resume builder tool will walk you through the process of creating a stand-out Architect resume.

    What National Sales Directors Do

    A national sales director is responsible for monitoring the sales targets and performance of the sales force across the country's regions. National sales directors handle the execution and release of goods and services according to market trends and public demands. They strategize on related business opportunities to identify additional resources that would increase the company's revenue and profitability. A national sales director conducts data and statistical analysis to determine pricing techniques, considering the availability of supplies and its market demands.

    We looked at the average director of sales and operations annual salary and compared it with the average of a national sales director. Generally speaking, national sales directors receive $39,233 lower pay than directors of sales and operations per year.

    Even though directors of sales and operations and national sales directors have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require sales operations, crm, and salesforce in the day-to-day roles.

    There are some key differences in responsibilities as well. For example, a director of sales and operations responsibilities require skills like "analytics," "business operations," "project management," and "kpis." Meanwhile a typical national sales director has skills in areas such as "healthcare," "sales targets," "market research," and "sales objectives." This difference in skills reveals how truly different these two careers really are.

    National sales directors tend to make the most money in the pharmaceutical industry by averaging a salary of $110,884. In contrast, directors of sales and operations make the biggest average salary of $140,719 in the professional industry.

    National sales directors tend to reach similar levels of education than directors of sales and operations. In fact, national sales directors are 2.3% less likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

    What Are The Duties Of a Regional Sales Director?

    A regional sales director is responsible for monitoring sales quotas for a specific area or region, developing sales strategies, and adjusting existing techniques to increase revenues and achieve its profitability goals. Regional sales directors manage marketing campaigns, analyze current market trends to meet consumer demands, plan promotional events, handle employees' sales training programs, and coordinate with multiple sales teams to implement effective sales processes. A regional sales director must have excellent leadership and communication skills, especially managing customers' inquiries and concerns and resolving complaints.

    Next up, we have the regional sales director profession to look over. This career brings along a lower average salary when compared to a director of sales and operations annual salary. In fact, regional sales directors salary difference is $21,529 lower than the salary of directors of sales and operations per year.

    Not everything about these jobs is different. Take their skills, for example. Directors of sales and operations and regional sales directors both include similar skills like "sales operations," "crm," and "salesforce" on their resumes.

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that director of sales and operations responsibilities requires skills like "analytics," "business operations," "project management," and "kpis." But a regional sales director might use skills, such as, "regional sales," "healthcare," "patients," and "sales objectives."

    Regional sales directors may earn a lower salary than directors of sales and operations, but regional sales directors earn the most pay in the pharmaceutical industry with an average salary of $157,646. On the other side of things, directors of sales and operations receive higher paychecks in the professional industry where they earn an average of $140,719.

    When it comes to the differences in education between the two professions, regional sales directors tend to reach similar levels of education than directors of sales and operations. In fact, they're 1.6% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How a Senior Sales Director Compares

    A senior sales director is in charge of spearheading and overseeing the sales operations in a company, prioritizing customer satisfaction and profit growth. Their responsibilities revolve around developing strategies to reach sales targets, devising and defining sales objectives, coordinating with fellow directors and managers, and creating extensive sales reports. Furthermore, as a senior sales director, it is essential to lead and encourage the team to reach sales goals, all while adhering to the company's policies and regulations.

    The third profession we take a look at is senior sales director. On an average scale, these workers bring in lower salaries than directors of sales and operations. In fact, they make a $14,301 lower salary per year.

    While looking through the resumes of several directors of sales and operations and senior sales directors we discovered that both professions have similar skills. These similarities include skills such as "crm," "salesforce," and "sales process," but they differ when it comes to other required skills.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from directors of sales and operations resumes, they are more likely to have skills like "sales operations," "analytics," "business operations," and "project management." But a senior sales director might have skills like "digital transformation," "cloud," "product knowledge," and "marketing campaigns."

    Interestingly enough, senior sales directors earn the most pay in the manufacturing industry, where they command an average salary of $130,551. As mentioned previously, directors of sales and operations highest annual salary comes from the professional industry with an average salary of $140,719.

    Senior sales directors typically study at similar levels compared with directors of sales and operations. For example, they're 0.3% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

    Description Of a Sales Vice President

    Sales vice presidents are top-level executives at a sales, retail, or marketing corporation. Primarily these executives are tasked to direct and lead a sales department or team within the organization. Their objective is to meet or even exceed the sales or marketing standards set for a successful business operation. They manage brands, deploy sales, and distribute the channels of the company. Also, they oversee the internal operations of the organization to establish customer relationships.

    The fourth career we look at typically earns higher pay than directors of sales and operations. On average, sales vice presidents earn a difference of $4,625 higher per year.

    While both directors of sales and operations and sales vice presidents complete day-to-day tasks using similar skills like sales operations, crm, and sales process, the two careers also vary in other skills.

    Each job requires different skills like "analytics," "salesforce," "business operations," and "project management," which might show up on a director of sales and operations resume. Whereas sales vice president might include skills like "healthcare," "sales strategy," "sales targets," and "customer relationships."

    Now, let's take a closer look at the financials in each career. The finance industry tends to pay more for sales vice presidents with an average of $150,209. While the highest director of sales and operations annual salary comes from the professional industry.

    The average resume of sales vice presidents showed that they earn similar levels of education to directors of sales and operations. So much so that the likelihood of them earning a Master's Degree is 1.4% less. Additionally, they're less likely to earn a Doctoral Degree by 0.0%.