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Director Of Service & Engineering remote jobs

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  • Director Data Engineering

    LHH 4.3company rating

    Remote job

    Director of Data Engineering Remote Opportunity Orlando, FL Must be 40% Hands on Technical (Can still code with the best of them) and 60% Leadership, Strategy, Vision Salary: $225k-$250k Base and Annual Bonus Healthcare Benefits, Dental, Vision, 6% Match on 401k Overview We are seeking a highly technical and execution-driven Director of Data Engineering who can lead both our Core Data Engineering team and our B2B marketing data platform. This role requires a hands-on AWS-native expert who can architect scalable data frameworks, build high-quality data products, and elevate engineering excellence across the organization. You will guide a team of 10-15 engineers while serving as the technical backbone for our AWS-based data ecosystem-spanning ingestion, orchestration, warehousing, analytics, and privacy-safe marketing activation. The ideal candidate blends strong technical depth with the leadership maturity to influence product, marketing, privacy, governance, and C-level stakeholders. You thrive in ambiguity, make proactive decisions, and build systems that stand the test of scale, reliability, compliance, and cost efficiency. Responsibilities Strategic & Product Leadership Own the technical vision and long-term roadmap for Core Data Engineering and the B2B marketing data platform. Drive measurable improvements in data reliability, availability, quality, and time-to-insight. Partner with Product to co-own platform strategy, ensuring value delivery to internal users and external enterprise clients. Anticipate architectural evolution needs, including: Medallion/lakehouse patterns Privacy-safe audience activation Clean room innovation Marketing data integrations Navigate cross-functional alignment with C-level leaders, providing clarity, influence, and strong narrative around technical decisions. Team & Execution Leadership Lead, mentor, and scale a high-performing engineering team with a culture grounded in: Accountability Autonomy Excellence Continuous improvement Drive clarity around roles, expectations, and ownership; build mission-driven teams that deliver. Establish engineering frameworks and best practices that minimize manual work and maximize reusability. Partner with Data Governance, Legal, and Privacy teams to ensure compliant use of first-party data. Technical Leadership & Architecture (Critical hiring manager priority - must be AWS-native and hands-on) Architect end-to-end AWS data systems, including: AWS Glue (PySpark/ETL) Step Functions & MWAA (Airflow) for orchestration Redshift + Iceberg storage patterns Lambda, API Gateway, Cognito for serverless integrations Design metadata-driven, scalable frameworks-not just pipelines-including: Dynamic ingestion frameworks Reusable transformation patterns Schema evolution and lineage tracking Oversee integrations with marketing, adtech, social, and transactional platforms. Guide deployment and operationalization of ML models (segmentation, recommendations, forecasting). Ensure robust IAM practices, cost optimization, observability, and disaster recovery readiness. Create engineering “golden paths” and standardization across the DE org. Qualifications Required 10+ years in data engineering roles, with 5-7+ years leading data or platform engineering teams. Deep, hands-on expertise with AWS-native technologies: Glue, Step Functions, MWAA (Airflow) Lambda, API Gateway, Cognito Redshift (including tuning), Iceberg tables, S3 SNS/SQS, EventBridge, Batch Strong experience architecting big data, ETL, medallion/lakehouse, and distributed systems. Proficiency in Python, PySpark, SQL, and API/microservices patterns. Strong knowledge of IAM, cost optimization, monitoring/alerting, and CI/CD (GitHub Actions, Terraform/CloudFormation). Proven experience aligning engineering with business KPIs, marketing needs, and product goals. Excellent communication, influencing skills, and the ability to operate in politically complex environments. Preferred Experience building engineering frameworks (not just pipelines). Experience supporting marketing platforms, clean rooms, or first-party data activation. Experience with metadata-driven orchestration or pipeline engines. ML model deployment experience (segmentation, LTV, recommendation pipelines). Strong SDLC, agile leadership, and architectural documentation skills. What Success Looks Like A reliable, scalable, AWS-native data platform powering internal and external data products. Material improvements in: Time-to-insight Data reliability Pipeline reusability Cost efficiency A high-performing, growing, and diverse engineering team. Clear engineering frameworks that standardize how data moves from ingestion → transformation → analytics → activation. Trusted partnerships with Product, Privacy, Data Science, and C-level stakeholders.
    $225k-250k yearly 3d ago
  • Director, Distinguished AI Engineer (Remote-Eligible)

    Capital One 4.7company rating

    Remote job

    Director, Distinguished AI Engineer (Remote-Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, Engineering, or AI plus at least 8 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Master's degree in Computer Science, Computer Engineering, or relevant technical field Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for keeping up to date with the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One is open to hiring a Remote Employee for this opportunity. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $239,900 - $273,800 for Distinguished AI Engineer New York, NY: $287,800 - $328,500 for Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $103k-132k yearly est. 1d ago
  • VP, Client Experience Engineering

    Stitch Fix 4.5company rating

    Remote job

    , Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Role We are seeking a transformative VP of Engineering to define and lead the next chapter of Stitch Fix's client technology organization. This leader will shape a compelling future vision for engineering at Stitch Fix-one that emphasizes world-class execution, modern technical architecture, and operational rigor. You'll be responsible for driving engineering excellence across our web, mobile, and stylist-facing platforms, while building scalable, resilient systems that serve millions of clients. Just as critically, you'll lay the groundwork for our future in Generative AI-bringing structure, safety, and scalability to how we embed emerging AI capabilities into client and stylist experiences. This role requires close partnership with our Data Science & Algorithms, Product, Design, and Platform teams. You'll balance velocity with quality, and innovation with stability-unlocking the full potential of our teams while delivering measurable business outcomes. You're excited about this opportunity because you will… Lead the engineering vision, strategy, and execution for client-facing platforms, ensuring scalability, resilience, and developer productivity. Oversee client engineering across web, mobile, and shared services with a focus on technical excellence and architectural consistency. Modernize and strengthen the technology foundation-retiring brittle legacy services and improving reliability, monitoring, and observability. Build and develop a high-performance engineering organization with top talent in full-stack, platform, and AI engineering. Collaborate with Product and Design to deliver high-quality, innovative client and stylist experiences at speed and scale. Partner with the Data Science & Algos to translate ML/GenAI capabilities into impactful, production-grade features. Operationalize Generative AI by building the technical productization layer-making AI models safe, scalable, and performant across real-world experiences. Balance speed of innovation with platform stability, ensuring engineering efforts are tightly aligned to business priorities and long-term client value. We're excited about you because… You have a proven track record of leading engineering teams at scale in product-led, AI-forward companies. You possess deep expertise in modern software architecture, distributed systems, and developer platforms that enable speed, quality, and innovation. You have hands-on experience operationalizing ML and GenAI models-including LLMs, image generation, and multi-modal systems-into production-grade applications. You have a proven ability to partner cross-functionally with Data Science and Product leaders to deliver seamless, client-facing experiences from model to interface. You possess exceptional people leadership skills, with a history of building, mentoring, and scaling diverse, high-performing engineering teams. You have excellent communication and collaboration instincts, with the ability to align stakeholders, navigate complexity, and drive toward outcomes. You possess a bias for clarity and action in ambiguous environments, with a demonstrated ability to scale products from MVPs to resilient, extensible platforms. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$237,800-$380,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
    $237.8k-380k yearly Auto-Apply 4d ago
  • Director, Stress Testing and Capital Analysis

    Mizuho Financial Group

    Remote job

    The Americas Risk Management unit is responsible for monitoring and evaluating risks across a number of categories within Mizuho U.S Operations, keeping them contained within management's appetite by implementing policies and procedures to minimize losses and improve efficiency. Mizuho is seeking a highly skilled and experienced individual to join our Stress Testing and Capital Analysis team as a Director. The Stress Testing and Capital Analysis team sits within the firm's Enterprise Risk Management (ERM) function and is responsible for the design, calculation, and analysis of stress testing scenarios and results across financial exposures that contribute to the firm's capital usage. Additionally, as part of the firm's annual Risk Appetite process, the team executes stress loss calculations based on scenario expansion techniques and produces RWA forecasts. This role involves developing and maintaining stress testing scenarios and related models, coordinating with stakeholders, and ensuring compliance with regulatory requirements. This is a highly visible position with broad exposure to multiple business lines, trading strategies, and financial products, requiring collaboration with Front Office, Risk Stripes, IT, Model Validation, and Audit functions. Responsibilities: * Scenario Design: Lead in the design, calibration, and implementation of new stress scenarios that align with evolving market conditions, regulatory guidelines, and the bank's risk appetite. * Scenario Expansion: Execute scenario expansion models on regulatory (CCAR) and internal stress scenarios, evaluating their accuracy and consistency. * Stress Test Calculation: Liaise with risk managers and infrastructure partners to ensure correct implementation of stress tests in calculation systems, providing analysis and signoffs. * Stress Test Explains: Produce stress test results and documentation that provide in-depth insights into risk drivers, facilitating clear communication with stakeholders. * Risk Appetite: Contribute to the annual capital stress testing process and regulatory capital plan submission; ensure accurate, timely reporting of stress loss estimates and RWA forecasts. * Process Improvements: Develop internal tools and drive IT projects to improve stress testing accuracy, reliability, and attribution. * Governance: Maintain and update relevant Stress Testing Policies, Standards, and Handbooks. Coordinate materials to be presented at the monthly Stress Testing Working Group. * Model Ownership: Maintain and update the models owned by the stress testing team to ensure compliance with Model Risk requirements. Qualifications: * Bachelor's degree in a quantitative field such as Financial Engineering, Mathematics, or another relevant science; master's degree preferred. * 6-10 years of experience in Market Risk and/or Stress Testing within a large institutional bank, demonstrating strong knowledge of financial markets and risk management principles. * Strong leadership and communication skills, with the ability to collaborate with diverse teams and present complex information to senior management. * Proficiency in data mining, quantitative modeling, statistical analysis, and stress testing methodologies. * Strong knowledge of cash and derivative products in fixed income and equity asset classes. * Ability to use R, Python, SQL, VBA, and Power BI for statistical and econometric analysis. * Ability to leverage AI tools (e.g., Copilot) to improve models and processes. * Effective oral, written, listening, and presentation skills. * Familiarity with regulatory requirements related to stress testing, including DFAST, CCAR, Basel III, and FRTB. The expected base salary ranges from $150,000 - $210,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, including Medical, Dental and 401K plans, successful candidates are also eligible to receive a discretionary bonus. #LI-Hybrid Other requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process. Company Overview Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit *********************** Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law. #LI-MIZUHO
    $150k-210k yearly Auto-Apply 19d ago
  • Director of Engineering (Remote)

    E2 Tech 4.1company rating

    Remote job

    E2 is an early-stage startup experienced in human-centered service design. E2's company mission is to dramatically improve older adults' experiences with technology. E2's company objective is to be the most credible and widely used senior-centric brand by designing technology products and services that are more accessible and reflect the lifestyles of older adults. Job Description E2 is seeking a Director of Engineering to build and lead an engineering team and develop E2's first product focused on technical Customer Support for older adults in the US. This first product is a SaaS platform to help older adults master technology through a unique senior-centric designed product, powered by AI, ML, AR, CV, and staffed by tech-savvy older adult coaches. Responsibilities Work with company leadership to define the technical direction of E2's first product offering. Work in a cross-disciplinary product-lead company to define Objectives & Key Results Work on innovative engineering challenges around human-centered customer support, business intelligence data, computer vision, and data science Co-create technical roadmaps for B2C and B2B offerings Hire and cultivate a diverse engineering team Embody E2's unique human-centered values to transform engineering culture at E2 Qualifications 7+ years experience in engineering roles. 5+ years experience building and managing engineering teams for SaaS platforms. 2+ years experience Customer Support platforms Experience in API-based SaaS system architectures Knowledgeable & experience in Lean & Agile dual-track sprint teams, or in methods with similar intentions & impact. Experience in Computer Vision Excellence and enjoyment in working with people, coaching and mentoring staff. Excellent communicator and translator of technology to disciplines outside of engineering. Engaged in contemporary ethical technology theory and practice. Knowledgeable about front-end frameworks and interdependencies with backend architectures You value servant leadership, curiosity, empathy for users, social responsibility, and advancing ethical technology policies & practices. Eligible to work in the US. Ideally based in NYC, or remotely within the US time zones. E2 Cultural Values Curiosity Employees of E2 practice curious intelligence. They embrace learning about the diversity of cultures of customers and each other, and the work we're doing. They engage in active listening, utilize agency in their day-to-day work and bring creative ideas to their work. Authenticity Employees of E2 are warm and friendly, embody patience and are guided by the truth. They foster an environment that encourages each person to be their authentic self, including diverse cultures across ages, nationalities, genders. The people of our company demonstrate insight into their own behaviors and a willingness to change behavior. E2 employees are helpful to customers and each other and exude a generosity of spirit. Integrity The people of our company possess a strong moral compass and expect consistent honesty and accountability from leadership and each other. All E2 employees value our mission and consistently strive to deliver it in an honest and straightforward manner to our customers and to each other. Empathy All E2 employees practice caring empathy to our customers and each other. Empathy at E2 is demonstrated in culturally sensitive ways in our communications and our actions. Empathy is expressed through active listening, thinking before speaking, respectful language, and a display of humility and compassion for our diverse customers and employees.
    $132k-198k yearly est. 60d+ ago
  • Senior Director - Data Engineering

    Phdata 4.3company rating

    Remote job

    Join ph Data, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. ph Data is a remote-first global company with employees based in the United States, Latin America and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results. 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025) Fivetran, dbt, Atlation, Matillion Partner of the Year #1 Partner in Snowflake Advanced Certifications 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc) Recognized as an award-winning workplace in US, India and LATAM Senior Director, Data Engineering The Senior Director, Data Engineering is one of the most strategic, high-pressure, and mission-critical roles at ph Data. If you're seeking a position that challenges your technical expertise, business acumen, and leadership abilities daily-this is it. In this role, you will function as a CTO-like advisor for ph Data's most strategic customers. You will lead customer success, direct technical strategy, drive delivery excellence, and serve as a key stakeholder in growing long-term partnerships and revenue. This position requires a unique blend of hands-on architecture skills, executive presence, client empathy, and entrepreneurial drive. If you thrive in highly visible, fast-paced roles where the expectations are high and the impact is massive, this is the career-defining opportunity you've been looking for. Why This Role Matters This role is one of the most challenging and high-impact positions at ph Data. As the Sr. Director, Data Engineering, you will not only be a technical leader but also a business driver, team coach, and trusted partner. You will lead from the front-turning customer ambiguity into clarity, complexity into strategy, and roadblocks into revenue. If you are energized by solving hard problems, earning trust, and scaling impact in fast-paced environments, we want you on our team. Your Impact Client Strategy & Technical Leadership Serve as the executive-level technical leader and primary advisor for strategic customer accounts Act as a CTO for your accounts, guiding technology decisions, roadmaps, architecture, and platform maturity Build deep relationships with technical and business stakeholders, driving consensus on solutions Lead Quarterly Business Reviews (QBRs), Innovation Days, roadmap presentations, and architectural vision sessions Deliver clear recommendations, success criteria, and measurement frameworks for each engagement Step into complex or ambiguous problem spaces and provide clarity, direction, and momentum Account Expansion & Sales Partnership Collaborate closely with Account Executives to create and execute growth strategies Identify new opportunities for ph Data services and lead scoping, pricing, and proposal development Influence buying centers, build executive relationships, and create value-based narratives for expansion Deeply understand customer needs and industry trends, positioning ph Data offerings accordingly Drive strategic alignment between the customer, partners (e.g., Snowflake), and internal teams Develop and execute multi-year technology roadmaps aligned to client business outcomes Delivery Oversight & Quality Assurance Own delivery success and overall satisfaction across all projects within assigned accounts Ensure delivery quality through mentorship, leadership, and hands-on involvement as needed Provide architectural oversight, escalation management, and alignment across teams Build technical documentation, vision statements, solution architectures, and proofs of concept Drive accountability across internal and client teams through strategic, candid communication Lead enablement and education of delivery teams through documentation, onboarding support, and cross-training sessions People Development & Thought Leadership Mentor technical consultants and engineers across the delivery organization Build and grow technical and communication skills across teams to elevate delivery maturity Identify and share delivery patterns that drive scalable, repeatable customer success Actively contribute to ph Data internal initiatives and communities of practice Internal Leadership & Collaboration Lead client resource planning, forecasting, and skills alignment in partnership with Recruiting and Resourcing Track KPIs and metrics across engagements to measure and communicate business outcomes Contribute to internal knowledge sharing and play a key role in Practice Lead strategy discussions Collaborate with partner technology teams and keep the broader account team aligned and informed Participate in key leadership, sales, and delivery syncs to ensure alignment across functions What We're Looking For Minimum Qualifications 10+ years of hands-on experience delivering complex data or AI/ML platforms in production environments 3+ years in a consulting leadership role with direct client ownership and revenue accountability Deep technical expertise in cloud platforms (Snowflake, AWS, Azure, GCP), modern data stacks, and MLOps tools Proven success growing enterprise accounts and building executive-level relationships Strong architectural and implementation skills in Python, SQL, dbt, and modern infrastructure tooling Excellent communication and negotiation skills with a strong sense of presence and clarity under pressure Willingness to travel for customer meetings, QBRs, and key events when necessary Preferred Qualifications Advanced degree in a technical, data, or business-related discipline Experience leading delivery within a scaled services or consulting firm Proficiency in partner ecosystem collaboration (especially Snowflake, AWS, dbt) Hands-on experience with containerization (Docker, Kubernetes) and cloud-native AI/ML tools Demonstrated thought leadership (e.g., blogs, speaking, open source) is a plus Why ph Data? We offer: Remote-First Work Environment Casual, award-winning small-business work environment Collaborative culture that prizes autonomy, creativity, and transparency Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks) Accelerated learning and professional development through advanced training and certification #LI-DNI ph Data celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ph Data. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.
    $125k-204k yearly est. Auto-Apply 42d ago
  • Engineering Director

    Jasper.Ai

    Remote job

    Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 - including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia. About The Role We're looking for a seasoned Engineering Director to lead Jasper's Brand Intelligence team, which owns the foundation of Jasper IQ and Jasper's API platform. This team is at the heart of how users customize, extend, and integrate Jasper into their workflows, making it one of the most critical areas of our product strategy. The ideal candidate is an empathetic leader with deep technical acumen, particularly in AI and RAG, who can guide both strategic direction and execution. You'll inspire a high-performing engineering team, contribute technically when needed, and partner cross-functionally to deliver innovative features that redefine how businesses create and manage content with AI. This fully remote role reports to the Chief Technology Officer and is open to candidates located anywhere in the continental US. What you will do at Jasper * Lead and scale the Brand Intelligence team responsible for Jasper IQ and API integrations, driving technical excellence and team alignment * Bring deep knowledge of AI systems and RAG to inform product direction, architecture, and execution * Build a high-trust, inclusive, feedback-driven engineering culture that values autonomy, learning, and accountability * Collaborate with product, design, and GTM teams to define priorities, shape roadmaps, and ship features that enable users to customize Jasper to their unique needs * Ensure reliable delivery by setting strong processes, resolving blockers, and evolving engineering practices as the team grows * Coach, mentor, and support engineers in their career growth, fostering technical and leadership development * Participate in architectural planning, roadmap discussions, and executive-level decision-making * Play a key role in hiring, onboarding, and scaling the engineering organization What you will bring to Jasper * 8+ years of hands-on software engineering experience (backend, full-stack, or infrastructure) with a strong understanding of modern engineering best practices * 4+ years leading engineering teams, with at least 2+ years at a senior management or director level in a high-growth SaaS or product-led environment * Comfort getting into the weeds: coding, reviewing pull requests, and working through technical details alongside the team when necessary * Deep understanding of AI systems, including RAG (Retrieval-Augmented Generation), and experience applying these concepts in production environments * Track record of shipping high-quality, impactful features in collaboration with cross-functional partners * Excellent written and verbal communication skills, with the ability to influence across technical and business stakeholders * Experience managing distributed teams effectively * Passion for building generative AI products and developer tools is preferred Compensation Range At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range offered for this role is $235,000 - $290,000. Compensation may vary based on relevant experience, skills, competencies, and certifications. Benefits & Perks * Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families * 401(k) program with up to 2% company matching * Equity grant participation * Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work * FlexWellness program ($1,800 annually) to help support your personal health goals * Generous budget for home office set up * $1,500 annual learning and development stipend * 16 weeks of paid parental leave Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.
    $235k-290k yearly 60d+ ago
  • Director of Engineering, Installables

    Consumer Tech 4.4company rating

    Remote job

    at Ziff Davis Shopping The Opportunity:We are seeking a collaborative and visionary Director of Engineering to lead our installables team. This role requires a strategic leader who can guide innovation and growth through browser-based solutions. The ideal candidate will have deep expertise in browser extension development, affiliate commerce ecosystems, Artificial Intelligence, and emerging web technologies. The candidate will be responsible for leading the team which builds our browser extension and mobile app. Key Responsibilities: Create the next generation of browser extensions that saves users money and time. Invent the next generation of shopping extension features and advocate for them within the company. Be accountable for extension metrics and performance. Define the short, medium and long-term technological strategy and mobilize the team and key stakeholders around it Develop technical solutions that execute the technical vision and meet our business objectives, taking into account the trade-offs to be made between time, quality, and resources, along with the needs and priorities of different teams. Job Qualifications: Minimum 10 years experience of the following: Browser extension development and deployment at scale. You've worked on extensions with large user bases and complex interactions. Affiliate Commerce tooling and implementations. Implementing and understanding extension telemetry and reporting. Knowledge of Typescript, AWS, React, React Native languages and frameworks Experience collaborating with key stakeholders and executives on technical strategy, operational plan, and executing on the roadmap Can communicate complex concepts with audiences at many levels of technical ability. Demonstrated experience collaborating with stakeholders in many creative disciplines and across multiple locations and time zones Preferred Qualifications: Experience working on e-commerce products Has worked with Cashback Programs Worked with retail partners Integrating AI with Extensions and Apps Braze and Hitouch experience About Ziff Davis ShoppingZiff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run VoucherCodes, one of the leading discount code brands in the UK. About Ziff DavisZiff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals - Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Our BenefitsZiff Davis Shopping offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ziff Davis Shopping is the place for you. Compensation RangeZiff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $180,000 to $240,000, plus bonus. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive . #LI-shoppingshared
    $180k-240k yearly Auto-Apply 47d ago
  • [Remote] Director of Engineering

    Convoso

    Remote job

    The Job: What does a Director of Engineering do? A director of engineering is the head of the engineering team. This position is responsible to direct and develop activities, programs, and teams for multiple and/or major software products and is accountable for the on-time delivery of high-quality products to meet market Convoso Business and market needs. Including developing and implementing policies and procedures and developing and managing multiple teams of engineering working simultaneously on different projects. What are the Responsibilities of a Director of Engineering? * Direct Engineering teams to ensure process efficiency, effective resource allocation, product quality, and achievement of milestones and deadlines. * Identify and track metrics that can be used to ensure quality objectives are met and recommend process improvements. * Conduct the team's performance management and foster a culture of operational excellence * Fully engage and contribute to engineering leadership to drive best practices in software development, testing, improvement of production deployment, and knowledge sharing effort. * Own, maintain and improve the existing Convoso software services, APIs, and web applications. Provide feedback in design reviews and code reviews. Continuously improve the team's technical expertise and product knowledge. * Work with Product Management and Business Analyst to understand and plan for future product release requirements and to ensure the promotion of new features and product value. * Lead, grow, and coach the engineering team, support their career growth, and ensure they are connected to the outcomes and purpose of their work. * Work closely with tech leads and Engineering teams to leverage best practices across multiple product lines. * Fully engage and contribute to engineering leadership to drive best practices in software development, testing, improvement of production deployment, and knowledge sharing effort. * Meet with customers and other stakeholders to discuss their technical issues and requirements. * Determine and recommend methods to streamline and improve development processes and procedures. * Speak externally regarding the Company's technology and product-specific topics. * May lead Sustaining Engineering teams. * Determine critical priorities and monitor and control the activities and performance of staff to achieve objectives. * Ensure staff understands corporate policies and procedures. * Ensure appropriately qualified and/or experienced personnel are recruited and trained. * Communicate frequently with equivalent level managers or senior outside contacts concerning projects, operational decisions, or commitments. * Assist executive-level personnel with corporate projects/initiatives as required. * Handle escalations and all higher-level management issues. * If asked to be a core team member, perform the following additional responsibilities: * Participate in product planning throughout the product life cycle * Conduct technical/function reviews for their function * Engage with extended team members as needed * Contribute and execute with excellence their component of the Integrated Business Plan, Integrated Project Plan, and the Integrated Launch Plan * Accountable for the business success of the project * Resolve product and process issues * Effectively communicate throughout and across the organizations at all levels (peers, subordinates, management, executives) * Collaborate with QA: * Keep them humming with continuous QA * Help them understand the test cases and expected functionality * Assist them with hard to reproduce issues. * Offer assistance in estimating the QA effort. * Collaborate with DevOps: * Understand hardware requirements and constraints * Ensure the two teams do not bottleneck each other during cross-departmental projects * Understand how the engineering project fits into the broader technology environment and ensure DevOps is prepared to support engineering projects. * Collaborate with Product: * Provide research time and technical details for PRDs completion * Identify edge cases * Identify roadblocks, 3rd party dependencies and plan accordingly * Collaborate with CS: * Ensure timely replies to their issues and concerns * Keep them updated on the status What you'll Bring: * BS in Computer Science, Computer Engineering, or related technical field * 5+ years experience as a Software Engineer Manager leading multiple teams with a passion for automation and continuous improvement * 3+ years experience in the operational management of SaaS production applications * 3+ years working with Agile Development methodology * Results-oriented. Focuses on delivering results, not the activity. * Data-driven. Ability to analyze complex data and develop innovative recommendations and solutions. * Excellent planning, organizing, and project management skills. * Excellent verbal, written, and presentation skills. * Good people and line management skills and the ability to recruit and develop a high performing team * Process-oriented with great documentation skills Compensation: The base salary range is: $180,000 - $200,000 The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso's compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match. Work Perks Worth The Hype: * Competitive compensation package * Stock options * 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability * Affordable Vision plan and optional FSA * PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave * Your birthday off * 401k program with generous company match * No cost Employee Assistance Program and Travel Assistance * Monthly Gym membership reimbursement * Monthly credits toward food & beverage * Leadership Development Program * Company Outings * On and offsite team building events * Paid training for departments * Apple laptop (most roles) * And a team of highly experienced and kind colleagues! HQ Office: * Casual office environment & dress * Daily catered lunches * Fully stocked kitchen (Dietary restriction-friendly) * Happy Hours * Monthly Massages * On-site Car Wash * Free Parking
    $180k-200k yearly Auto-Apply 12d ago
  • Director of Engineering (remote)

    Cadre 4.4company rating

    Remote job

    About the job Multi Media LLC, a pioneer in digital innovation, specializes in crafting cutting-edge products for the content creator economy. Our flagship platform, Chaturbate, stands as a pillar in the adult entertainment industry, linking millions across the globe. We are devoted to cultivating a safe, inventive, and engaging community experience. We're excited to embark on some groundbreaking projects and are seeking a Director of Engineering to join our team. As a key member of our team, you'll play a pivotal role in implementing Agile practices that streamline our projects, boost team efficiency, and elevate our software engineering capabilities. About the role: This role is a great career opportunity for an individual who seeks to assemble adept project teams, set ambitious yet achievable objectives, and employ innovative management methods to ensure successful project delivery. This role is not just about overseeing projects but also about nurturing a culture of excellence and continuous growth among our engineering teams. What you'll do: Structure a software engineering team in small modules with ownership and no overlap. Assemble and review cross-functional agile teams that exist for a specific feature. Lead the entire project lifecycle, ensuring projects are initiated, executed, and closed with precision, meeting all technical and time constraints. Oversee code reviews and quality standards. Employ and advocate for advanced project management methodologies to improve efficiency and effectiveness in workflows. Collaborate closely with stakeholders to establish and monitor Objectives and Key Results (OKRs), ensuring alignment with organizational goals. Identify, develop, and retain talent within the engineering teams, providing guidance and developing tailored professional development paths. Rate and evaluate project outcomes, driving continuous improvement in engineering practices and performance. What you bring to the table: A demonstrated track record of successfully managing software development teams. A deep understanding of management principles and a passion for applying them to streamline engineering processes. Experience in setting and achieving OKRs and the ability to lead teams towards meeting these objectives. Excellent talent management skills, with a knack for identifying and nurturing engineering talent. Perks and benefits: Fully remote optional and flexible work schedule. Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company. 401k plan with 5% matching. Long & Short term disability insurance. Unlimited PTO. Annual Year-End Company Closure. 12 Paid Holidays. $125/week meals and grocery stipend via Sharebite. Employee wellness programs via Holisticly. EAP and Employee Recognition Programs. And much more! The Base Salary range for this position is $225,000 - $285,000 annually. This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate's specific pay will be determined on a case-by-case basis and may vary based on the candidate's job-related skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate. Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people from underrepresented groups to apply!
    $225k-285k yearly 60d+ ago
  • Director of AI Engineering

    Zenleads 4.0company rating

    Remote job

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is the AI-native GTM platform used by millions of professionals worldwide, helping revenue teams automate workflows, personalize outreach, and convert prospects into customers. Backed by Sequoia and Bain Capital and valued at $1.6B+, Apollo is one of the fastest-growing SaaS companies in the world, shipping AI-first capabilities across assistants, agentic automation, search, and generation at massive scale. We are entering a hyper-growth phase of AI innovation and are hiring a Director of AI Engineering to lead the strategy, engineering execution, and cross-functional integration of Apollo's applied AI systems. Your Role & Mission As the Director of AI Engineering, you will own the end-to-end delivery of Apollo's AI roadmap spanning autonomous agentic systems, LLM-powered workflows, search & relevance, personalization, and production-grade ML infrastructure. You will lead and scale a high-impact AI Engineering organization responsible for turning cutting-edge AI techniques into real, revenue-driving product capabilities used by millions. This role sits at the intersection of Engineering, Product, Machine Learning, Growth, and GTM, requiring deep technical leadership, exceptional product intuition, and a track record of shipping AI systems that create measurable business outcomes. You will define the long-term architecture for agentic AI at Apollo, elevate engineering excellence, mentor senior ICs and managers, and accelerate Apollo's position as the AI-native leader in the go-to-market ecosystem. What You'll Own & Deliver AI Systems Strategy & Roadmap Define the multi-year technical vision for Apollo's AI stack, spanning agents, orchestration, inference, retrieval, and platformization. Prioritize high-impact AI investments by partnering with Product, Design, Research, and Data leaders to align engineering outcomes with business goals. Establish technical standards, evaluation criteria, and success metrics for every AI-powered feature shipped. Agentic Systems & Applied AI Delivery Lead the architecture and deployment of long-horizon autonomous agents, multi-agent workflows, and API-driven orchestration frameworks. Build reusable, scalable agentic components that power GTM workflows like research, enrichment, sequencing, lead scoring, routing, and personalization. Own the evolution of Apollo's internal LLM platform for high-scale, low-latency, cost-optimized inference. AI Assistants, Search & Personalization Oversee model-driven experiences for natural-language interfaces, RAG pipelines, semantic search, personalized recommendations, and email intelligence. Partner with Product & Design to build intuitive conversational UX that hides underlying complexity while elevating user productivity. Experimentation, Evaluation & Observability Implement rigorous evaluation frameworks, including offline benchmarking, human-in-the-loop review, and online A/B experimentation. Ensure robust observability, monitoring, and safety guardrails for all AI systems in production. Drive continuous model improvement through telemetry, feedback loops, and data-driven performance tuning. Technical Leadership & Team Building Build and lead a world-class AI Engineering team of senior ICs, managers, and cross-functional collaborators. Foster a culture of experimentation, velocity, and pragmatic engineering, where speed and safety coexist. Mentor engineers on system design, LLM architectures, distributed systems, and applied ML best practices. Upskill the broader engineering org in AI-native development, tooling, and automation. Cross-Functional Impact & Execution Excellence Collaborate closely with Data Science, Product, Design, and Research teams to ensure AI capabilities integrate seamlessly into the GTM user journey. Accelerate learning cycles by combining LLM experimentation, product iteration, telemetry insights, and engineering automation. What We're Looking For Technical & Production Expertise 10-15+ years in software engineering, with significant leadership experience owning AI/ML or applied LLM systems at scale. Proven history shipping LLM-powered features, agentic workflows, or AI assistants used by real customers in production. Deep understanding of LLM orchestration frameworks (LangChain, LlamaIndex), RAG pipelines, vector search, embeddings, and prompt engineering. Expert in backend & distributed systems (Python strongly preferred) and cloud infrastructure (AWS/GCP). Strong experience with telemetry, observability, and cost-aware real-time inference optimizations. Leadership, Strategy & Delivery Demonstrated ability to lead senior engineers, define technical roadmaps, and deliver outcomes aligned to business metrics. Experience building or scaling teams working on experimentation, optimization, personalization, or ML-powered growth systems. Exceptional ability to simplify complex problems, set clear standards, and drive alignment across Product, Data, Design, and Engineering. Strong product sense, ability to weigh novelty vs. impact, focus on user value, and prioritize speed with guardrails. AI-Native Engineering Mindset Fluent in integrating AI tools into engineering workflows for code generation, debugging, delivery velocity, and operational efficiency. Comfortable balancing rapid experimentation with production rigor, ensuring features are safe, reliable, and measurable. Thrives in an environment where learning velocity, automation, and continuous improvement are core values. What Will Make You Successful at Apollo You raise the bar on engineering leadership - setting standards that elevate execution, quality, and innovation across the org. You operate with ownership and urgency. Apollo ships fast, iterates fast, and expects leaders to turn ambiguity into scalable systems. You connect AI research to real product outcomes. Novelty matters less than moving business metrics materially. You excel cross-functionally. You influence Product, Desig, and Data with clarity, technical depth, and pragmatic decision-making. You thrive in AI-native environments. You use AI daily to accelerate engineering, improve workflows, and teach your teams to do the same. #LI-SD1 The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range$300,000-$450,000 USDWe are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You'll Love Working at Apollo At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you. Learn more here!
    $137k-217k yearly est. Auto-Apply 24d ago
  • Director, Data Engineering

    Headspace 4.7company rating

    Remote job

    About the Director, Data Engineering at Headspace: Headspace is on a mission to provide every person access to lifelong mental health support . We are at the forefront of transforming mental healthcare through cutting-edge technology, leveraging the power of AI and ML to make a meaningful difference in people's lives. We're looking for a leader with deep technical skills and expertise to grow and guide our Data Engineering function, creating an environment of exceptional technical execution, psychological safety, and a purpose-driven mindset. As leader of Data Engineering at Headspace you will be at the leading edge of the AI revolution and have meaningful opportunities to profoundly impact the future of mental health care for our 70 million users. Data Engineering is essential to the long-term success of Headspace and our mission, and we need an experienced hands-on engineering leader to build the data infrastructure we need to power the phase of our growth. You will be responsible for leading and growing a team of talented engineers, spearheading our data strategy and architecture, ensuring best practices for data governance and privacy, and partnering with senior technical leaders across the business to propel Headspace to new heights. This is a hands-on role for leaders who aren't afraid to get into the weeds and solve challenging data problems. Your primary stakeholders will be Business Intelligence, Data Analytics, AI/ML, and Product Engineering leaders. A big goal needs talented people, so come join us and give your day job a sense of purpose! Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model if within a 30 mile radius of office. You'll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. What you will do: Lead, attract, and grow stellar technical talent as we continue to invest in Data and AI Develop and drive strategic roadmaps for scalable data architecture, ELT, and data pipelines Directly manage data engineers and contractors with a wide range of experience levels Partner with our CISO to ensure compliance with HIPPA and privacy standards Distill complexity for technical and non-technical audiences Build cross-functional relationships with other technology leaders Effectively prioritize tradeoffs between reducing tech debt and developing innovative data products Explore new technologies to support the future state of our business Model tenacity and resilience in the day to day What you will bring: Required Skills: 8-10+ years of hands-on experience in big data technologies, with Staff Engineer+ skills in py Spark, dbt, and Databricks 5+ years directly managing Data or Analytic Engineers Experience designing and implementing performant, flexible data architectures, including testing, observability, and data quality alerting Experience with code reviews of other team members to ensure engineering quality Experience developing solutions that meet HIPAA (or other PII/PCI) requirements, including data anonymization Experience partnering with product leaders to improve instrumentation and A/B testing capabilities Track record of technical and functional stakeholder management, including an ability to distill complexity for both technical and non-technical audiences Experience building and executing on cross-functional roadmaps, building OKRs and milestones BS degree or higher in Computer Science, Computer Engineering, or other STEM major (Science, Technology, Engineering or Math) or equivalent experience Preferred Skills: Experience as a technical leader with a track record of delivering results and making progress in a fast changing, ambiguous problem space Ability to articulate, influence, and drive changes across multiple teams and levels of stakeholders Pay & Benefits: The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $180,000 - $287,500. At Headspace, cash salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, free mental health coaching, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come. Why You'll Love Working Here: A mission that matters-with impact you can see and feel A culture that's collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program . Privacy Statement All member records are protected according to our . Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: ****************************************** #LI-Hybrid
    $180k-287.5k yearly Auto-Apply 60d+ ago
  • Director, Solutions Engineering

    Drivewealth 4.0company rating

    Remote job

    DriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options. We seek enthusiastic professionals to contribute diverse perspectives and experiences to our Brokerage-as-a-Service platform. Our culture blends the pace and opportunity of a tech start-up with the impact, stability, and significance of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. We value diversity and inclusion, celebrating the unique differences of our employees as we scale and grow together. We're guided by operating principles grounded in accountability, teamwork, integrity, and solutions built to scale. Join us! About the Role We are seeking an experienced and strategic Director of Solutions Engineering to play a pivotal role in DriveWealth's growth and expansion by leading the API integration of new partners, educating on new products, and identifying processes that can be automated to optimize team and partner efficiency. What You'll Do Lead, mentor, and scale a high-performing team of Solutions Engineers Develop and execute the strategic vision for the Solutions Engineering organization Partner with Sales and Growth teams to align technical solutions with business goals Define and implement best practices, playbooks, and metrics to measure team effectiveness Identify and implement process improvements that maximize time efficiency for DriveWealth employees and partners. Leverage prior experience to quickly identify and implement improvements in ServiceNow, Github, and other flows Define and document repeatable processes, ensuring operational efficiency and scalability while maintaining a keen eye for detail and quality assurance Collaborate closely with internal teams, including sales, finance, product, technology, and operations, to develop cohesive strategies that prioritize partner success and drive revenue growth Align closely with partners who will be integrating DriveWealths API. Use your robust programming knowledge to provide education, project management, and architecture support while maintaining positive partner relationships Establish a culture of mutual accountability between the Relationship Management team and partners. Advocate for their needs and marshal resources to support them while aligning with DriveWealth's overarching vision Use your debugging skills to identify pain points and reported bugs by partners while suggesting and introducing changes to our product team What You'll Need 3+ years of experience in software development, with a focus on the implementation or building of external APIs 5+ years of experience leading and scaling technical pre-sales or solution engineering teams Proficiency in full stack development, with working knowledge of cloud-based platform tools such as AWS and/or Google Cloud Platform Proficiency in implementing event-based programs, working with tools such as Apache Kafka and AWS SQS Exceptional written and verbal communication skills Strong time management abilities with the capacity to prioritize and manage multiple partner engagements concurrently Proven problem-solving skills and meticulous attention to detail Ability to collaborate effectively with cross-functional teams and external partners Customer-centric mindset with a commitment to ensuring client success and satisfaction Proactive, self-motivated, and capable of working independently while taking ownership of client relationships You thrive in a fast-paced environment and can deliver results under pressure You are driven by a passion for partner success and business growth Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time Compensation Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience. Please note: at this time, we are not able to hire in all states. Remote (Most US States) Pay Range$180,000-$200,000 USD Benefits Competitive medical, dental, and vision insurance options Mental health resources Generous paid time off with observed holidays (varies per country) Paid parental leave for biological and adoptive parents Up to $2,500 or local equivalent each year to invest in continued education and personal development Up to $900 each year or local equivalent for fitness and wellness reimbursement Company-provided phone (varies by country) For HQ in-office employees, a daily lunch stipend, unlimited snacks, and engaging office space in the Financial District Pre-tax commuter benefits (US only) Employer 401K match (US only) Benefit offerings vary based on country and are subject to change. Equal Employment Opportunity To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at **************************. Agency Disclaimer DriveWealth does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other organization location. DriveWealth is not responsible for any fees related to unsolicited resumes.
    $180k-200k yearly Auto-Apply 22d ago
  • Director of Industrial Engineering

    Cart.com 3.8company rating

    Remote job

    Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Remote: Candidates who live in or around the Houston,Tx area is ideal but we are open to considering other US or MX locations. US locations include AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. The Role: Our Director of Industrial Engineering will lead the industrial engineering team at Cart.com. In this role you will be responsible for overseeing the successful integration of new technologies and processes, ensuring the seamless onboarding of clients and partners, and optimizing our fulfillment operations. As a key member of the leadership team, you will play a crucial role into driving efficiency, scalability and overall performance for our fulfillment operations. What You'll Do: Lead and manage the Industrial engineering team, providing guidance, mentorship, and support to achieve objectives and deliver high-quality results. Collaborate with cross-functional teams, including operations, IT, and client services, to design and execute implementation strategies aligned with business goals. Evaluate current fulfillment processes and identify opportunities for improvement, streamlining and automation. Develop and execute project plans, timelines, and budgets for successful technology and process implementations. Oversee the testing, validation, and troubleshooting of new systems and technologies to ensure seamless integration with existing infrastructure. Analyze data and performance metrics to drive decision making, identify trends, and recommend solutions for optimizing fulfillment operations. Collaborate with clients and partners to understand their requirements, address concerns, and ensure a smooth onboarding experience. Stay informed about industry trends and emerging technologies to recommend innovative solutions that enhance our fulfillment capabilities. Foster a culture of continuous improvement, encouraging the team to embrace new challenges and deliver outstanding results. Who You Are: An influential leader with a track record of building and maintaining high performing teams. Have Extensive knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies. An exceptional problem solver and analyst with the abilities and capacity to interpret data and make data driven decisions. An excellent communicator with interpersonal skills to effectively collaborate with internal teams, clients and external partners. What You've Done: 10+ yrs proven experience in industrial engineering, project management, or a similar role within e-commerce fulfillment or logistics. Extensive experience that yields expert level knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies. Successfully managed multiple projects simultaneously while meeting deadlines and delivering quality results Nice to Haves: Ecommerce Fulfillment Experience Start Up Experience Physical Demands & Working Conditions: Ability to travel 50% amount of time Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $134k-209k yearly est. Auto-Apply 60d+ ago
  • Senior Director, Engineering

    Affinity 4.7company rating

    Remote job

    Join Affinity as we redefine how professionals manage and leverage their networks, transforming relationships into meaningful opportunities. You'll be part of a team focused on improving our core product and platform, making relationship intelligence indispensable through advanced data analytics. With our growing user base and expansion into new markets, we're more committed than ever to delivering relationship intelligence to professionals everywhere. Your role and impact: As the Sr. Director of Engineering at Affinity, you will report to the CTO and lead the development of our innovative CRM product. Your strategic vision will ensure we build strong foundations that drive outstanding customer outcomes. Key responsibilities: Shape Product Roadmap: Collaborate with product and design leaders to establish a compelling future vision for our product, crafting a strategic roadmap that seamlessly integrates product, design, and engineering. Lead Engineering Execution: Lead engineering execution, ensuring quality software and a delightful user experience through continuous, iterative development practices, while driving initiatives to refine our overall development approach and delivery processes. Develop Teams: Guide and develop a high-performing team through leadership, coaching, and mentoring, fostering a culture of excellence and continuous improvement while ensuring inclusive development opportunities for all team members. Craft Technical Strategy: Drive and execute toward a technical strategy that aligns with Affinity's business and product needs, focusing on delivering high quality, great usability, and fast performance across applications and APIs. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Desired experience: B2B SaaS enterprise company experience, with a proven track record leading engineering within complex, customer-focused product environments. 8+ years of experience building scalable web applications with large volumes of data and rich visualizations. 8+ years in an engineering leadership role, with experience leading multiple teams through managers and team leads. You're excited about practical applications of AI, both to enhance productivity internally, and to delight your customers. Experience developing, coaching and managing engineering leaders, such as Engineering Managers and Staff Engineers. Care personally about the people you work with, and about helping them to grow and develop in their careers, while also challenging them when necessary. You build talent density on your teams, from recruiting to investing in the growth of your team members. Balance thoughtfully between short-term business priorities and long-term investment and strategy. Take pride in delivering an exceptionally high-quality product, ensuring outstanding functionality, while maintaining the platform's overall performance and reliability. You're excited to work collaboratively within engineering and across functional teams. Articulate, confident, and persuasive communication skills, coupled with the ability to listen and represent diverse perspectives. Tech stack Our platform is built with React and TypeScript on the front end, and with Ruby and PostgreSQL on the back end. Our infrastructure is hosted by AWS and runs on Kubernetes. How we work: Our culture is a key part of how we operate as well as our hiring process: We iterate quickly. As such, you must be comfortable embracing ambiguity, be able to cut through it, and deliver incremental value to our customers each sprint. We are candid, transparent, and speak our minds while simultaneously caring personally with each person we interact with. We make data-driven decisions and make the best decision for the moment based on the information available. Join us in enabling every professional on the planet to succeed by harnessing the power of their relationships. If you'd want to learn more about our values click here. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. Please note that the role compensation details below reflect the base salary only and do not include any equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. A reasonable estimate of the current range is $250,000 to $300,000 USD. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $250k-300k yearly Auto-Apply 28d ago
  • Director of Contact Center Engineering

    Amerisave Mortgage 4.3company rating

    Remote job

    Description AmeriSave is a technology-forward mortgage lender committed to delivering exceptional customer experiences through innovation, automation, and intelligent systems. As we expand our digital infrastructure, we are investing in next-generation contact center technologies to support scalable, personalized, and efficient customer engagement.Role Overview:We are seeking a Director of Contact Center Engineering to lead the design, development, and optimization of AmeriSave's contact center platforms. This leader will be responsible for architecting a modern, cloud-native contact center built on CPaaS (Communications Platform as a Service) technologies, while continuously evaluating emerging platforms to ensure AmeriSave remains ahead of the curve.Responsibilities: Architect & Build: Lead the engineering and deployment of a scalable, omnichannel contact center using CPaaS platforms. Technology Evaluation: Continuously assess CPaaS vendors and emerging technologies to identify best-in-class solutions for voice, chat, SMS, video, and AI-powered interactions. Performance Optimization: Define and monitor KPIs for agent performance, system uptime, call quality, and customer satisfaction. Integration Leadership: Oversee integration of contact center systems with CRM, LOS (e.g., BytePro), telephony (e.g., Asterisk), and analytics platforms. Compliance & Security: Ensure all systems meet regulatory and security standards, including mortgage compliance frameworks such as HMDA, TRID, RESPA, and ECOA. Team Leadership: Build and mentor a high-performing engineering team focused on contact center innovation and operational excellence. Stakeholder Collaboration: Partner with operations, product, and customer service teams to align technology with business goals. Required Skills & Experience: 8+ years of experience in software engineering or contact center technology, with 3+ years in a leadership role. Proven experience building or scaling contact centers using CPaaS platforms. Strong understanding of telephony systems (e.g., SIP, Asterisk), CRM integrations, and customer engagement workflows. Familiarity with cloud platforms (AWS, Azure, GCP) and microservices architecture. Excellent communication, leadership, and cross-functional collaboration skills. Bonus Points: Experience with BytePro LOS and Asterisk telephony systems. Familiarity with mortgage compliance frameworks: HMDA, TRID, RESPA, ECOA. Experience with rules engines such as FICO Blaze Advisor, IBM Operational Decision Manager (ODM), or Red Hat Decision Manager. Experience in fintech, lending, or customer service automation. Contributions to open-source CPaaS or contact center technologies. Hands-on experience with leading CPaaS platforms, including: Twilio Vonage Microsoft Azure Communication Services AWS Communication Developer Services Infobip MessageBird IntelePeer Bandwidth Avaya CPaaS Kandy (Skyvera) LINK Mobility Group Alibaba Cloud CPaaS Sinch Webex Connect 8x8 CPaaS **Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation The annual salary for this position generally ranges between $150,000 - $300,000. Benefits · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
    $150k-300k yearly Auto-Apply 47d ago
  • Global Continuous Improvement and Engineering Director

    Process Development Engineer In Windsor, Wisconsin 4.5company rating

    Remote job

    ABS Global is seeking a strategic and transformational leader to serve as Director, Global Continuous Improvement & Engineering - Supply Chain. This pivotal role is responsible for setting and executing the vision for Operational Excellence across our global supply chain. The Director will lead a global team of functional leaders across Continuous Improvement, Lean/TPS, Quality Assurance, Engineering, and Training & Development-ensuring the integration of these areas to drive end-to-end performance, innovation, and customer value. This role is not only about improving processes-it's about developing people, shaping systems, and creating a culture of excellence that enables scalable growth and high-impact customer solutions. The salary range for this position is $115 - $190,000. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. You Will Key Responsibilities Strategic Leadership & Vision - Define and drive the global strategy for operational excellence, integrating CI, Engineering, QA, and Training to align with ABS's long-term growth and supply chain objectives. - Translate enterprise goals into a unified operational roadmap, ensuring functional strategies are aligned, resourced, and executed with measurable results. Cross-Functional Integration & Governance - Lead cross-functional alignment and prioritization across global regions, ensuring consistency, scalability, and efficiency in execution. - Establish governance models and standardized frameworks for CI initiatives, engineering projects, training programs, and quality assurance improvements. - Coordinate high-impact, cross-functional initiatives such as global lab expansions, process improvements, and Lean transformation efforts. Performance & Operational Accountability - Own and maintain an integrated performance dashboard covering KPIs from CI, QA, Engineering, and Training-driving visibility, accountability, and continuous improvement. - Monitor global initiatives against KPIs such as OEE/TEEP, FTR (First Time Right), project delivery metrics, and training compliance. - Lead business reviews with functional leaders to assess performance, identify risks, and align on corrective actions. Customer-Centric Program Leadership - Oversee global engineering and training teams that deliver world-class customer service, including installation, support, and training of IntelliGen and related technologies worldwide. - Lead project execution for customer lab expansion and commercialization, ensuring operational readiness and cross-functional coordination. - Act as an executive escalation point for global customer concerns tied to engineering performance, training quality, or project execution. People & Organizational Development - Lead and develop a high-performing team of functional leaders, fostering collaboration, ownership, and results-oriented leadership. - Build a long-term talent strategy for operational excellence, developing succession plans and elevating the capabilities of emerging leaders. - Champion a culture of learning, problem-solving, and empowerment across the global organization. Investment & Change Leadership - Prioritize and govern the CI, training, and capital engineering project portfolios based on business impact, ROI, and strategic alignment. - Serve as a visible leader of change-communicating vision, building sponsorship, and guiding the organization through cultural and operational transformation. - Promote the adoption of Lean principles and continuous improvement behaviors at all levels of the organization. Requirements Qualifications & Experience - Bachelor's or Master's degree in Supply Chain Management, Engineering, Operations, or related discipline. - Minimum 10+ years of leadership experience in supply chain, engineering, and operational excellence roles. - Minimum 5 years of experience as a people leader, with direct responsibility for managing and developing teams. - Deep knowledge and application of Lean TPS, Quality Assurance frameworks, and Engineering best practices. - Deep knowledge of Production, Industrial, and Manufacturing Engineering. - Demonstrated experience leading global teams and scaling high-impact, cross-functional programs. - Strong business acumen and project governance capability, with a track record of delivering measurable improvements and strategic outcomes. - Excellent interpersonal, leadership, and change management skills across diverse global environments. - Proven ability to balance strategic thinking with operational execution in a dynamic, customer-focused business. Receive email notifications about our latest career opportunities, news and updates directly to your mailbox. Click here to sign up.
    $115k-190k yearly Auto-Apply 60d+ ago
  • SEO/AEO Director, Content Planning

    Trendyminds 4.0company rating

    Remote job

    As a key member of the search team reporting to the Executive Director of AI and Search Strategy, the SEO Director (Content Planning) is responsible for developing, implementing, and reporting on the progress of content strategies that enhance AI search visibility and website performance to achieve clients' business objectives. The SEO Director should have a strong understanding of multiple marketing disciplines, including SEO/AEO, content marketing, conversion rate optimization, and website analytics. This person will select content topics, prepare in-depth content briefs/outlines, and work closely with content writers to develop strong, SEO-focused content for product pages, informative articles, and other types of website content. The strongest candidates will have the editorial background needed to independently guide the development of content from initial planning through to the final, written draft. The SEO Director must bring a tech-savvy background to their craft, with experience using SEO tools (e.g., Google Analytics, Google Search Console, Ahrefs, Screaming Frog, Scrunch, Microsoft Clarity) for the right purpose. Importantly, the SEO Director will take a data-driven approach to their work, using a mix of industry/market research and existing client analytics to inform and support their SEO/AEO recommendations. Primary responsibilities Here are some, but not necessarily all, of the SEO Director's responsibilities: Conduct website audits to evaluate current content performance and develop strategies to drive additional visibility, traffic, and conversions through both traditional organic search and AI search. Plan SEO content topics, draft content briefs/outlines, and provide detailed feedback on written content. Work closely with writers throughout the content planning and production process to ensure that the content will satisfy users and perform well in search. Use relevant tools (e.g., Google Search Console and Ahrefs) to conduct keyword research that will inform content recommendations. Demonstrate an in-depth understanding of how search engines and LLM platforms such as ChatGPT work. Bring a conversion-minded approach to content strategy by planning, implementing, monitoring, and reporting on conversion tracking in Google Analytics. Be able to clearly and confidently articulate how strategic and tactical SEO/AEO decisions support the client's goals. Facilitate or co-facilitate client-facing meetings and contribute to SEO/AEO strategy sessions for both small and large projects. Develop SEO reporting with cross-functional groups, including our data group, to track and improve content performance. Additional responsibilities Contribute to new business development initiatives by identifying SEO/AEO opportunities for existing clients and supporting the creation of presentations/pitches for prospects. What you'll need 8+ years of SEO experience, preferably in an agency setting. A mature understanding of multiple areas of SEO (content strategy, on-page SEO, technical SEO, web analytics, etc.) Demonstrated experience with SEO platforms (e.g., Google Analytics, Google Search Console, Ahrefs, Screaming Frog, etc.) A solid command of all aspects of content writing (structure, spelling, grammar, etc.) Preferred bachelor's degree in marketing, journalism, communications, English, creative writing, or another related field. What makes TrendyMinds a great place to work We believe a happy team is a solid team; it's as simple as that. Fully remote: We believe the best team isn't limited by physical location. Whether it's the West Coast or East Coast, we work with team members across all of the U.S. time zones. Collaborative team environment: Your voice is important, and we believe the best projects include contributions from everyone. Great benefits: 30 paid days off and 401(k) matching. What more could you ask? Oh yeah, we cover 100% of health insurance premiums for all team members and 50% for their spouses and dependents. Flexible schedule: Some people are early birds who love collaborating in person at our offices. Others are night owls who enjoy working from home. We are flexible to accommodate different work styles, times, and locations - within reason and the needs of our clients - of course! New equipment: In order to produce incredible work, we have to have incredible equipment. Sorry if you were hoping for a 7-year-old PC. That's just not our style. Philanthropy: We like to do our part to help our community. With our philanthropy committee and donation matching system, we offer you the resources you need to make a difference. Our values At TrendyMinds, we aim to hire people who share our values. They are at the center of how we treat each other and our clients, and they act as our guideposts for every decision. Know the Why behind the What. We aim to be as honest and transparent as possible with our team and clients. The idea of Why lives at the heart of our LOGIQ process and grounds us with clear reasons for the decisions we make. (You will learn more about our LOGIQ process if you join our team.) Put relationships first. We not me. For more than 25 years, we've grown a business built on strong relationships with clients. But we also know that developing trust and a collaborative spirit is equally important to cultivate a healthy team that loves having fun. Think Ahead and push boundaries. Our tagline isn't Think Ahead for nothing. We bring a contagious passion to our craft, always searching for creative ways to challenge ourselves and deliver results, even though things don't always go according to plan. Don't be afraid to make mistakes, improve, and try again. Bring your full self. Show up. Each of us has something unique to contribute. In all that we do, we celebrate diversity and strive to create an equitable, inclusive environment so that everyone feels a sense of belonging.
    $106k-170k yearly est. 19d ago
  • Director, Solutions Engineering

    F5 Networks 4.6company rating

    Remote job

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. This is a remote position and can be located anywhere in the U.S. Position Summary: This role is responsible for directing all aspects of the Solutions Engineering organization in the Americas, with a focus on pre-sales technical sales. Establishes objectives and work plans and delegates assignments to solutions architects. This role will be responsible for ensuring that the SA organization is scalable to meet/exceed F5 company goals. Responsible for the direct management of the Americas Theater Solution Architects. Primary Responsibilities: Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies Management duties include the supervision of exempt-level staff. This includes but is not limited to conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions Define core FY objectives, strategy, and priorities for the theater SA organization. Partner with management to define headcounts quarterly and yearly, ensuring the SA organization is scalable to meet and exceed goals and objectives. Balance candidate recruitments in collaboration with HR Communication - ensure effective communication and build an environment of teamwork and cooperation with your department and the rest of the organization Develop and prioritize the SA organization to meet/exceed goals. This includes both technical and professional development. Develop SA retention, recognition, compensation, and career planning Develop SE & SA skills assessment and job planning Identify consistent market trends and communicate them to PM, PD, etc., to help drive product requirements and ensure customer success, thereby increasing F5 solutions' competitiveness. Present F5 strategy, solution messaging, and roadmap to C-level & technical audiences, as well as at industry events and conferences. Demonstrate ability to understand customer requirements and challenges, and present appropriate F5 solutions Identify and analyze the competition Provide product feasibility analysis in support of sales efforts with sales leadership Perform other related duties as assigned. Knowledge, skills, and abilities: Outstanding written and verbal communication skills Experienced in project management and negotiation skills Expert knowledge of the F5 product line Detailed understanding of AI, Kubernetes/micro services, application security, networking technologies, and application delivery Ability to navigate and influence in a matrix organization Ability to lead in a constantly evolving environment, prioritize, and handle ambiguity Ability to converse with technical and business personnel fluently at all levels of the organization Outstanding presentation skills with the ability to articulate complex technologies Ability to partner effectively with sales management (and other sales support teams) to identify new sales strategies and market opportunities Qualifications: BS or BA degree required in Engineering, Computer Science, or an analytical/quantitative discipline 5+ years in a pre-sales solutions architect role in enterprise environment required 3+ years of experience in a leadership role or as a people manager preferred. #LI-EM1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $201,600.00 - $302,400.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
    $201.6k-302.4k yearly Auto-Apply 31d ago
  • Director of Process Engineering

    Toast 4.6company rating

    Remote job

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are passionate about creating raving fans and delivering an unparalleled customer experience - and we believe that how we work is a key factor in delivering on that mission. As we continue to grow, scaling how we operate across teams, products, and systems has never been more important. As the Director of Process Engineering, you'll build and lead a new function focused on redesigning critical processes across the customer lifecycle, from acquisition through renewal and support. You'll partner across Sales, Marketing, Finance, Legal, Customer Success, and beyond to streamline the way work flows, eliminate friction, and design scalable systems that enable us to deliver better outcomes for customers and employees alike. This high-impact role reports to the Senior Director of Operational Excellence and will serve as a key leader in Toast's next phase of customer and operational transformation. A day in the life (Responsibilities) Build and scale Toast's Process Engineering function from the ground up - establishing the strategy, roadmap, and operating model for how Toast designs and continuously improves its cross-functional processes. Lead a team of process experts who map, analyze, and redesign high-impact workflows (e.g. renewals, downsells, account cancellations) across the customer lifecycle. Orchestrate cross-functional redesigns by partnering with Sales, Support, Product, Marketing, Finance, and Legal to deliver end-to-end process improvements that reduce cycle time and improve both employee and customer experience. Identify and eliminate operational waste that drives up cost-to-serve and creates customer friction - removing redundant steps, automating manual work, and streamlining handoffs to deliver faster, more efficient outcomes. Define and own enterprise-wide process KPIs, tracking metrics like cycle time reduction, handoff error rates, process capacity, and cost-to-serve to demonstrate measurable impact. Embed a culture of continuous improvement by coaching teams and leaders on structured methodologies (Lean, Six Sigma, process mapping) and building frameworks that balance operational efficiency with customer impact. What you'll need to thrive (Requirements) 10+ years in process engineering, operations, or transformation leadership, with a proven track record of designing and scaling enterprise-wide process improvements. Expertise in process improvement methodologies - process mapping, value stream analysis, workflow optimization, root cause elimination. Lean/Six Sigma Black Belt certification strongly preferred. Demonstrated ability to drive measurable impact - faster resolution times, lower cost-to-serve, reduced error rates, and increased customer satisfaction (NPS/CSAT). Exceptional stakeholder management skills, with demonstrated ability to influence and align senior leaders across multiple functions. Proven ability to drive accountability without direct authority, securing commitments from cross-functional teams and holding them to aggressive timelines and deliverables. Excellent communicator who can translate complex process work into clear, audience-appropriate narratives - whether rallying execution teams or influencing executives with strategic impact-driven narratives. Strong analytical and systems-thinking mindset, with a bias for action and delivering results. Growth-oriented leader with experience building and scaling teams, bringing clarity, influence, and accountability to complex, matrixed environments. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$162,000-$259,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $162k-259k yearly Auto-Apply 14d ago

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