Automatically apply for jobs with Zippia

Upload your resume to get started.

Director of service & engineering skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Dr. John Ballato,

Dr. John Ballato

Below we've compiled a list of the most critical director of service & engineering skills. We ranked the top skills for directors of service & engineering based on the percentage of resumes they appeared on. For example, 9.4% of director of service & engineering resumes contained aws as a skill. Continue reading to find out what skills a director of service & engineering needs to be successful in the workplace.

15 director of service & engineering skills for your resume and career

1. AWS

Here's how directors of service & engineering use aws:

Use AWS cloud for engineering design verification and SQA (Software Quality Assurance).
Content residing in AWS Cloud, is available for access in different devices.

2. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how directors of service & engineering use java:

Managed small team of Java developers to design and develop custom applications supporting Conditional Access and Interactive TV applications.
Led design and managed development of voice-processing system's SNMP device agent and Java management application.

3. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how directors of service & engineering use product development:

Lead technology innovation, developed intellectual property strategy, vision and long term product development plans.
Supervised corporate engineering department including maintenance of existing product and new product development.

4. Azure

Here's how directors of service & engineering use azure:

Automated deployment of SharePoint 2013 staging and testing tiers in Azure via ARM based templates.
Implemented architecture to provide full Azure based provisioning system for ACP.

5. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how directors of service & engineering use technical support:

Interfaced with customers to provide technical support, and provided direction to manufacturing to support quality and product initiatives.
Recruited, hired, and developed eight engineers in China to enable $5M localized growth and technical support.

6. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how directors of service & engineering use software development:

Project and Program manager on several Federal projects including NASA SEWP and an Embedded Software Developmentr Project on Designed Hardware.
Played an instrumental role in analyzing and improving software development process by convincing upper management to implement a daily build process.

Choose from 10+ customizable director of service & engineering resume templates

Build a professional director of service & engineering resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your director of service & engineering resume.

7. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how directors of service & engineering use r:

Coordinated customer design effort with manufacturing capabilities resulting in successful hermetic fiber optic T/R module.
Developed testing method and pass/fail criteria to validate theft-resistant packaging for Toys R Us.

8. Service Engineering

Here's how directors of service & engineering use service engineering:

Position: Director, Global Service Engineering and Quality Direct 24 Quality Associates, 2 of which are located abroad.
Lead the integration of the three Aerospace Divisions (AES, ES&S and ALS) Field Service Engineering teams.

9. HVAC

Here's how directors of service & engineering use hvac:

Managed a group of engineers that designed semi-custom commercial / industrial HVAC and refrigeration equipment.
Managed and coordinated all hardware/software engineering, installation, and service of HVAC temperature control system projects.

10. Lean Six Sigma

Here's how directors of service & engineering use lean six sigma:

Contributed executive-level project leadership, strategy and business expertise to cross-functional project teams utilizing Lean Six Sigma methodologies.
Introduced/established Tiffany's Lean Six Sigma program.

11. Configuration Management

Configuration management is a technical system of management controls that includes decisions, actions, and approvals that are applied throughout the life cycle of a program or system and that maintain the consistency of its performance, functional and physical attributes from the conceptual phase to production and finally to post-production support.

Here's how directors of service & engineering use configuration management:

Established staff of six responsible for documentation, configuration management, requirements management, and QA of Internet rebate application.
Revamped the software build process into a streamlined, automated configuration management environment.

12. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how directors of service & engineering use qa:

Enhanced stability of product releases by strengthening continuous-build process, QA development, as well as staging and release environments.
Hired the QA team and defined the processes and procedures for product testing and process improvement.

13. Engineering Organization

Here's how directors of service & engineering use engineering organization:

Introduced and educated a junior engineering organization to proper SDLC practices.
Achieved ISO 9000 certification quality standard throughout the engineering organization.

14. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how directors of service & engineering use ip:

Implemented Avaya VoIP in a greenfield environment consisting of over 1500 IP phones.
Initiated the PCI-Express development effort and also led the PCI/PCI-X IP which resulted in the successful acquisition by Synopsys.

15. RF

Here's how directors of service & engineering use rf:

Reduced expenses and maximized efficiency by completing multiple RF system consolidations.
Used complex test equipment as well as performed various construction tasks via RFDS and drawings to complete RF installations.

5 Director Of Service & Engineering resume examples

Build a professional director of service & engineering resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your director of service & engineering resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Directors Of Service & Engineering find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director of service & engineering resumes?

Dr. John Ballato

J. E. Sirrine Endowed Chair and Professor, Clemson University

The phrase "well rounded" may be getting old, but it's still true. We like to see graduates who didn't just go to class but worked in a laboratory or did a co-op/internship and had various extra-curricular activities, both personal and professional. Remember that materials science and engineering are leveraging computer science more and more, whether through atomistic or microstructural modeling or newer technologies such as machine learning (ML) and artificial intelligence (AI). So having some familiarity with those and how they complement experimental/hands-on studies are helpful.

Another point about skills that stand out is a simple one - do your homework. There are few things more irritating than receiving a resume or email asking for a job, and the student clearly didn't care enough to look up what we do. The resume is a copy and paste and isn't personalized to the specific position, Group, or company. That stands out like a sore thumb.

What soft skills should all Directors of service & engineering possess?

Dr. John Ballato

J. E. Sirrine Endowed Chair and Professor, Clemson University

To me, the most important soft skill has always been communication. And, due to the pandemic where people have had to isolate and possibly quarantine, effective communications are even that much more critical. We're spending less face-to-face time and more screen-to-screen time, which gets boring quickly. So, paying attention, being clear and concise in your communications since you don't have the opportunities as often now to simply walk into someone's lab or office and talk through ideas and next steps. Effective communications are also especially important in materials science and engineering because our field is innately interdisciplinary. This means that you might be the only materials scientist on a team that includes marketing, sales, manufacturing, etc. Knowing your audience, including your project team, and learning how to communicate with them is critical.

What hard/technical skills are most important for Directors of service & engineering?

Dr. John Ballato

J. E. Sirrine Endowed Chair and Professor, Clemson University

Important hard/technical skills really depend on the nature of the job/position and the organization. This really relates back to the What Skills Stand Out question. Employers want to know that employees have the requisite "toolbox" of basic skills and a willingness and aptitude to learn on the job. No person comes out of school with all the skills and experiences needed for a given job, so organizations inevitably continue to provide training on product-specific skills. Knowing how to learn, wanting to learn, and admitting what you don't know are as important, if not more so, than any hard/technical skills one gains during their education.

What director of service & engineering skills would you recommend for someone trying to advance their career?

Dr. Galen Duree

Head of the Department of Physics and Optical Engineering and Professor, Rose-Hulman Institute of Technology

It again depends on what the graduate sees as their next step - graduate school or a job with a company or lab. If the next step is graduate school, the graduate should investigate what they are interested in pursuing and then where the best school is to get the experience that the graduate thinks he or she wants.

General reading about technologies or reading available articles about subjects the graduate is interested in will help generate questions they can ask potential graduate schools. This time would also be a chance to improve areas where the graduate may feel weak while an undergraduate. Many online resources can help them brush up on week background topics. Do not worry about transfer credits because that is usually not helpful in graduate school, but improve knowledge and experience in areas where the graduate feels weak. If the graduate has identified a graduate school and program to study in, the graduate school might have some recommendations about what to review. All of this will help improve success in graduate school.

If the next step is a job with a company or lab, taking courses to improve communication will help. Many technically competent or even technically brilliant people struggle with effective communication. Techniques about writing reports, making oral presentations, or communicating technical information will help improve success. The gap year also provides time to investigate technologies that the graduate wants to be involved in and the companies or labs in those areas.

Once the graduate has identified areas of interest and companies or labs that the graduate might want to work for, they can be contacted to either answer questions or point the graduate in a direction for further investigation.

In either case, a gap year can provide a chance to refine the graduate's choice for the next steps and help them prepare other skills overlooked during the undergraduate years.

What type of skills will young Directors of service & engineering need?

John Ring

Director Engineering Outreach, Elon University

While our universities consistently educate engineering students with hard skills and strong engineering fundamentals, tomorrow's engineers need to be strong communicators, collaborators, and critical thinkers. Our professional environments are filled with data and information, and the constraint is typically how much time individuals can dedicate to solving a problem. At Elon University, we educate tomorrow's engineers to have the hard skills necessary to analyze the information and situations, apply critical thinking techniques to determine ways to solve the issue, and then concisely and efficiently communicate with colleagues as solutions are being set in motion.

What technical skills for a director of service & engineering stand out to employers?

Patrick Atkinson

Professor, Kettering University

Broadly speaking, employers are looking for employees who can jump in, take on a project and move things forward. Since engineers are data-driven, knowing how to read and interpret findings from a variety of sources is key. This can be very challenging if the data conflicts between sources or the data is unclear. Whether the data is from a mathematical model, a physical test laboratory, or from the field, learning how to synthesize the findings and balance the strengths/weaknesses of a given data source are key. At the end of the day, every project needs a way forward and it is the engineer's job to optimize a design to meet the objectives for the product.

Do you want to know more?

List of director of service & engineering skills to add to your resume

The most important skills for a director of service & engineering resume and required skills for a director of service & engineering to have include:

AWS
Java
Product Development
Azure
Technical Support
Software Development
R
Service Engineering
HVAC
Lean Six Sigma
Configuration Management
QA
Engineering Organization
IP
RF

Capital Projects
Linux
Direct Reports
Sigma
SQL
Engineering Support
Unix
Jenkins
Customer Support
Virtualization
SLA
Business Processes
Business Plan
Product Quality
Cost Savings

Oversight
ISO
ERP
Cost Reduction
CAD
Engineering Processes
Business Development
OEM
Square Feet
Process Improvement
Professional Services
Windows
Environmental Services
Solidworks
ROI

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Zippia Careers
Executive Management Industry
Director Of Service & Engineering
Director Of Service & Engineering Skills

Updated January 8, 2025

Browse executive management jobs