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Working As A Director Of Social Services

  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $62,000

    Average Salary

What Does A Director Of Social Services Do

Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.

Duties

Social and community service managers typically do the following:

  • Work with members of the community and other stakeholders to identify necessary programs and services
  • Oversee administrative aspects of programs to meet the objectives of the stakeholders
  • Establish methods to gather information about the impact of their programs
  • Analyze data to determine the effectiveness of programs
  • Suggest and implement improvements to programs and services
  • Develop and manage budgets for programs and organizations
  • Plan and manage outreach activities to advocate for increased awareness of programs
  • Write proposals for social services funding

Social and community service managers work for a variety of social and human service organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Other such organizations focus on helping people with particular challenges, such as mental health needs, the presence of chronic hunger, and long-term unemployment.

Social and community service managers are often expected to show that their programs and services are effective. They collect statistics and other information to evaluate the impact that programs have in their community or on their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify areas that need improvement for programs to be more effective, such as providing mentorship and assessments for their staff.

Although the specific job duties of social and community service managers may vary with the size of the organization, most managers must recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients.

In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.

In small organizations, social and community managers often have many roles. They represent the organization to the public through speaking engagements or in community-wide committees; they oversee programs and execute their implementations; they spend time on administrative tasks, such as managing budgets; and they also help with raising funds and meeting with potential donors.

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How To Become A Director Of Social Services

Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.

Education

A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.  

Work Experience

Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.

Important Qualities

Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.

Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.

Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.

Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.

Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.

Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.

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Average Yearly Salary
$62,000
Show Salaries
$42,000
Min 10%
$62,000
Median 50%
$62,000
Median 50%
$62,000
Median 50%
$62,000
Median 50%
$62,000
Median 50%
$62,000
Median 50%
$62,000
Median 50%
$91,000
Max 90%
Best Paying Company
State of Idaho
Highest Paying City
Alexandria, VA
Highest Paying State
New Jersey
Avg Experience Level
3.3 years
How much does a Director Of Social Services make at top companies?
The national average salary for a Director Of Social Services in the United States is $62,814 per year or $30 per hour. Those in the bottom 10 percent make under $42,000 a year, and the top 10 percent make over $92,000.

The largest raises come from changing jobs.

See what's out there.

Real Director Of Social Services Salaries

Job Title Company Location Start Date Salary
Director, Product Manager, Social Services Mylife.com Oct 15, 2012 $155,000
Director of Social Services Naples Academy of Ballet Dec 29, 2009 $91,000
Director of Social Service Department Amp Inc. Dba Enriching Lives Aug 09, 2016 $88,858
Director of Social Service Department Amp Inc. Dba Enriching Lives Sep 14, 2016 $88,858
Social Services Director St. Home Health Corporation Jun 21, 2011 $85,280
Social Services Director Glen Oaks Nursing & Rehabilitation Centre, Ltd. Nov 29, 2011 $82,264
Director, Social Services Seacrest Convalescent Hospital Feb 28, 2008 $81,247
Director, Development/Social Services University of Utah Feb 01, 2014 $80,000
Director of Social Services Greenhope Services for Women, Inc. Oct 01, 2011 $75,800
Director of Social Services Hudson Guild, Inc. Oct 01, 2015 $72,982
Director of Social Service Good Spoon May 21, 2010 $69,243
Director of Social Services Hudson Guild, Inc. Oct 01, 2012 $68,788
Director of Social Services Chicago Irish Immigrant Support Apr 20, 2016 $68,120
Director of Social Services Aegis Therapies, Inc. Jan 27, 2014 $64,697
Director of Social Services Ggnsc Administrative Services LLC Feb 03, 2014 $64,697
Director of Social Services Ggnsc Administrative Services LLC Jan 27, 2014 $64,697
Social Services Director Pinnacle, Inc. Oct 01, 2011 $60,481
Social Services Director Glenlake Terrace Nursing & Rehabilitation Centre Oct 01, 2011 $60,481
Social Service Director AG Monrovia, LLC DBA CV Monrovia Healthcare Center Apr 22, 2010 $56,078
Director of Social Services Turkish-American Community Center, Inc. Sep 22, 2016 $55,640
Social Services Director Grand Street Settlement, Inc. Oct 01, 2010 $55,000 -
$65,000
Social Services Director Kendall Healthcare Properties III, Inc. Sep 01, 2015 $54,683
Director of Social Services Naples Academy of Ballet, LLC Mar 08, 2011 $54,262
Director of Social Services Naples Academy of Ballet, LLC Mar 14, 2011 $54,262
Director of Social Services The Go Project Inc. Mar 21, 2011 $54,000
Social Services Director SAH-Rang-Bong Care, Inc. Sep 11, 2013 $49,942
Director of Social Services Ahiska Turkish-American Community Center, Inc. Aug 25, 2015 $46,707

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Top Skills for A Director Of Social Services

  1. Social Services Department
  2. Treatment Plans
  3. Bed Facility
You can check out examples of real life uses of top skills on resumes here:
  • Supervised social services department for 180 bed facility, developing effective company policies and procedures in support of agency missions.
  • Manage busy caseload with responsibility for identifying client needs and structuring treatment plans with an emphasis on resident and family advocacy.
  • Facilitated ongoing supportive services in 120 bed facility for residents and family members in a skilled nursing facility.
  • Complete Minimum Data Set assessments on each nursing home resident on a quarterly and annual basis.
  • Provided intake assessments, diagnosis and treatment of neurological, mental, emotional and personality disorders of all residents.

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Top 10 Best States for Directors Of Social Services

  1. Illinois
  2. New Jersey
  3. Kansas
  4. Michigan
  5. Pennsylvania
  6. Arizona
  7. New York
  8. New Mexico
  9. Virginia
  10. North Carolina
  • (416 jobs)
  • (208 jobs)
  • (65 jobs)
  • (293 jobs)
  • (220 jobs)
  • (120 jobs)
  • (395 jobs)
  • (46 jobs)
  • (243 jobs)
  • (150 jobs)

Director Of Social Services Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 12,128 Director Of Social Services resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Director Of Social Services Resume

View Resume Examples

Director Of Social Services Demographics

Gender

Female

79.1%

Male

17.6%

Unknown

3.4%
Ethnicity

White

65.0%

Hispanic or Latino

13.8%

Black or African American

11.5%

Asian

6.4%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

71.3%

French

7.7%

Portuguese

2.9%

Russian

2.4%

Armenian

1.9%

Vietnamese

1.4%

Greek

1.4%

Tagalog

1.4%

Italian

1.4%

German

1.4%

Hmong

1.0%

Hungarian

1.0%

Chinese

1.0%

Arabic

1.0%

Hindi

0.5%

Bosnian

0.5%

Cantonese

0.5%

Serbian

0.5%

Croatian

0.5%

Czech

0.5%
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Director Of Social Services Education

Schools

Fordham University

10.4%

University of Texas at Arlington

8.8%

Capella University

8.5%

Ohio State University

6.2%

Temple University

5.1%

University of Pittsburgh -

5.1%

Columbia University

4.6%

Florida State University

4.6%

Michigan State University

4.4%

Adelphi University

4.4%

Walden University

4.3%

University of Houston

4.3%

University of South Florida

4.0%

University of Tennessee - Knoxville

3.7%

Wayne State University

3.7%

Loyola University of Chicago

3.7%

Stephen F Austin State University

3.7%

New York University

3.5%

Arizona State University

3.5%

Barry University

3.5%
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Majors

Social Work

49.4%

Psychology

10.0%

Business

5.5%

Counseling Psychology

4.6%

Mental Health Counseling

3.9%

Sociology

3.7%

Human Services

3.6%

Nursing

2.9%

Health Care Administration

2.7%

Gerontology

2.1%

Criminal Justice

1.7%

Clinical Psychology

1.6%

Education

1.5%

Human Development

1.2%

Public Administration

1.2%

Management

1.2%

Public Health

0.8%

Rehabilitation Science

0.8%

Family Therapy

0.8%

Theology

0.8%
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Degrees

Masters

49.2%

Bachelors

39.0%

Associate

3.9%

Certificate

3.4%

Doctorate

1.7%

High School Diploma

1.6%

License

0.8%

Diploma

0.6%
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Updated May 18, 2020