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Director, Paid Social
Nutrafol 3.8
Remote director of social services job
Keep Growing with Nutrafol
We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You
We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels.
The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice.
Responsibilities:
Build and own Nutrafol's paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program
Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth
Leverage platform and MTA data to inform investment decisions.
Drive actionable insights across audiences, creative, placements, and bidding strategies.
Define clear KPIs and implement rigorous performance tracking and reporting frameworks.
Partner with Analytics to assess channel efficiency, incrementality, and ROI.
Translate complex data into clear business narratives and recommendations for senior leadership.
Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts
Foster a culture of testing, curiosity, accountability, and performance excellence
Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel
Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation.
Proactively identify opportunities to improve process, automation, and team workflow.
Requirements:
8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred
5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams
Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required
Experience leveraging an MTA or MMM to drive new customer acquisition
Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau)
Proven ability to manage large budgets and deliver on CPA targets
Excellent communicator, able to translate performance insights into strategic recommendations for executives
Comfortable working in a fast-paced, results-driven environment with shifting priorities
Preferred Qualifications
Experience with a DTC subscription brand
Agency and in-house experience
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$165,000-$175,000 USDPerks & Benefits
Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with employer match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance discounts and benefits
California residents may review our CCPA notice here.
$165k-175k yearly Auto-Apply 20d ago
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Director, Paid Social
Unilever 4.7
Remote director of social services job
**Keep Growing with Nutrafol** We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
**About You**
We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels.
The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice.
**Responsibilities:**
+ Build and own Nutrafol's paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program
+ Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth
+ Leverage platform and MTA data to inform investment decisions.
+ Drive actionable insights across audiences, creative, placements, and bidding strategies.
+ Define clear KPIs and implement rigorous performance tracking and reporting frameworks.
+ Partner with Analytics to assess channel efficiency, incrementality, and ROI.
+ Translate complex data into clear business narratives and recommendations for senior leadership.
+ Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts
+ Foster a culture of testing, curiosity, accountability, and performance excellence
+ Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel
+ Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation.
+ Proactively identify opportunities to improve process, automation, and team workflow.
**Requirements** **:**
+ 8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred
+ 5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams
+ Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required
+ Experience leveraging an MTA or MMM to drive new customer acquisition
+ Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau)
+ Proven ability to manage large budgets and deliver on CPA targets
+ Excellent communicator, able to translate performance insights into strategic recommendations for executives
+ Comfortable working in a fast-paced, results-driven environment with shifting priorities
**Preferred Qualifications**
+ Experience with a DTC subscription brand
+ Agency and in-house experience
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.
Salary Range:
$165,000-$175,000 USD
**Perks & Benefits**
+ Fully remote work experience
+ Comprehensive medical, dental, and vision package, including FSA program
+ 401K with employer match
+ Quarterly Bonus Program
+ Flexible PTO
+ Two company-wide wellness breaks every day
+ Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
+ Monthly wellness stipend
+ Monthly internet stipend
+ Monthly cell phone stipend
+ Annual learning & development stipend
+ Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
+ Free meditation app membership (Headspace)
+ Free Nutrafol subscription
+ Pet insurance discounts and benefits
_California residents may review our CCPA notice here (******************************************************************************************************************* ._
As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
$165k-175k yearly 60d+ ago
Director Regional Admissions
Universal Technical Institute, Inc. 4.6
Remote director of social services job
Are you a visionary leader with a passion for unlocking potential and creating pathways to success? Do you possess the strategic acumen and dynamic leadership skills needed to drive enrollment growth and foster a culture of success? Universal Technical Institute is seeking a dynamic and forward-thinking Regional Admissions Director to lead our Field Admissions Team and champion our mission of providing quality education and support services for in-demand careers across high-skilled fields.
Position Overview:The Regional Admissions Director (RAD) manages a group of territories that consists of 8-12 Field Admissions Representatives while providing leadership through ongoing and consistent training, coaching, development and hiring of top talent. Therefore, a leadership style that is firm and goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is essential for success.
The ideal candidate for this position will be able to build effective teams while maintaining focus on achieving results, which are aligned with the larger picture of the organization and its strategic goals and culture. One should enjoy making connections and communicating with people while proactively establishing relationships as well as enforcing and following established guidelines, processes and procedures. A successful candidate will enjoy problem solving and engaging the commitment of others while working collaboratively in a fast paced, time sensitive, constantly changing environment.
* This is a remote position, however, it will require the candidate to currently live and travel throughout the Seattle area and surrounding territories by car and air*
What We Offer:
* Salary: $130,000 - $145,000 per year
* Paid Training
* Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
* Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
* Retirement Matching: 50% match on the first 6% of your contributions after 90 days
* Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
* Competitive Insurance: Health, vision, and dental coverage for you and your dependents
* Pet Insurance: Competitive coverage for your furry family members through ASPCA
* Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Responsibilities
* Foster Relationships: Partner with Director Admissions Process on training for Field Reps. Partner with Campus leadership to maintain alignment with shared goals. Partner in the interview and selection process
* Lead and Mentor: Provide leadership to Admissions talent by instilling a culture of a high-performance team of professional, motivated and engaged Reps utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.
* Administrative: Prepare staff projections in the budgeting process. Attends various meetings at both the Campus and Home Office locations as necessary. Prepare staff projections in the budgeting process. Manages existing policies and processes that are consistent with our company philosophy
* Other duties as assigned
Qualifications
* Education: High School diploma required
* Experience:
* 3-5 years of sales experience
* 3-5 years of sales management experience preferred
* Strategic Deliverables: An ability to develop and execute a strategic plan for areas of responsibility
* Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
* Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
* Management of Financial Resources: Determining how money will be spent to get the work done, and accounting for these expenditures.
* Remote Leadership: Knowledge, experience, and a history of success in managing functions and people from a distance
About Us:It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!
#LI-TH1
#HP
Responsibilities - Foster Relationships: Partner with Director Admissions Process on training for Field Reps. Partner with Campus leadership to maintain alignment with shared goals. Partner in the interview and selection process - Lead and Mentor: Provide leadership to Admissions talent by instilling a culture of a high-performance team of professional, motivated and engaged Reps utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics. - Administrative: Prepare staff projections in the budgeting process. Attends various meetings at both the Campus and Home Office locations as necessary. Prepare staff projections in the budgeting process. Manages existing policies and processes that are consistent with our company philosophy - Other duties as assigned
$130k-145k yearly Auto-Apply 11d ago
Director Case Management - Aetna Better Health of Oklahoma - RN
CVS Health 4.6
Remote director of social services job
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
The Director of Care Management is a key member of the Aetna Better Health of Oklahoma leadership team. This role oversees the implementation and execution of the strategic and operational business plan for clinical operations. The Director ensures compliance with Oklahoma regulatory requirements while delivering holistic, cost-effective, bio-psychosocial care to members through care management and coordination services. The Director Case Management reports to the Senior Principal Clinical Leader.
This is a fully remote role but may require onsite meetings. Eligible candidates must live within a one-hour commute to Oklahoma City.
Position Responsibilities
Lead the clinical team to ensure timely health risk screenings, comprehensive assessments, care plan development, and member interventions in alignment with Aetna Better Health Risk Stratification Framework and Oklahoma contractual requirements.
Develop and manage clinical operations to improve clinical and financial outcomes, member engagement, satisfaction, and adherence to best practices and standards.
Serve as liaison with regulatory and accrediting agencies and other health business units.
Formulate and implement strategies to achieve departmental metrics and provide operational direction.
Integrate care coordination and case management with core business functions, including claims, member services, compliance, quality, utilization management, and provider services.
Support quality improvement initiatives and oversee successful implementation.
Direct enhancements to business processes, policies, and infrastructure to improve clinical operational efficiency.
Develop and evaluate policies and procedures to meet business needs.
Implement and monitor business plans and oversee transitions impacting clinical operations.
Collaborate with internal teams and corporate areas to ensure workflow processes and interdependencies are addressed.
Analyze program performance and clinical outcomes to inform decision-making.
Promote a clear vision aligned with company values; set challenging objectives and motivate teams to achieve results.
Communicate effectively with internal and external stakeholders in both written and oral formats.
Evaluate and interpret data to monitor staff performance, ensure regulatory compliance, and develop new programs and processes.
Assess team development needs and implement action plans to build high-performing teams.
Conduct administrative duties in accordance with established standards for team management.
Required Qualifications
Active and unrestricted Oklahoma Registered Nurse (RN) license
Minimum 10 years of clinical practice experience
At least 5 years of management or clinical leadership, including oversight of case management leaders
5 years of case management experience
Managed care experience (Medicaid strongly preferred; commercial or Medicare experience acceptable)
3+ years of proficiency with personal computer use, keyboard navigation, and MS Office Suite
Nationally recognized case management certification (required or must be obtained within 90 days of employment)
Education
Master's degree or equivalent experience (BSN preferred)
Pay Range
The typical pay range for this role is:
$99,420.00 - $214,137.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/07/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$99.4k-214.1k yearly Auto-Apply 12d ago
Director of Social Services Advocacy - Mental Health Litigation Division
Committee for Public Counsel Services 4.1
Remote director of social services job
The Committee for Public Counsel Services, the public defender agency of Massachusetts, is seeking an experienced social worker for the position of Director of SocialServices Advocacy for the Mental Health Litigation Division (MHLD). The Director of SocialServices Advocacy is a member of the MHLD management team, oversees the staff SocialServices Advocates, and develops and supports private social work vendors.
We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.
Our Values
Courage • Accountability • Respect • Excellence
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.
AGENCY OVERVIEW
CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.
DIVISION OVERVIEW
The MHLD provides trial and appellate representation to indigent persons facing commitment to public or private psychiatric facilities and petitions seeking to impose guardianships, including authorization to administer or terminate "extraordinary" medical treatment. In commitment proceedings, representation is provided either by MHLD staff attorneys or by private attorneys certified by MHLD to accept such assignments. Most representation in guardianship proceedings is provided by MHLD-certified private attorneys.
POSITION OVERVIEW
The Director of SocialServices Advocacy is a MHLD leadership position and a member of the MHLD management team. The Director of SocialServices Advocacy is responsible for the leadership, oversight, supervision, and training of SocialServices Advocates (SSAs) in the MHLD trial offices in Brockton, Roxbury, Northampton, and Worcester. Some direct socialservice advocacy is required. In addition, the Director provides back-up to staff SSAs when they are unavailable. The Director is responsible for developing and supporting private socialservice and behavioral health vendors hired on a case-by-case basis by private attorneys and CPCS staff attorneys representing indigent respondents in civil commitment and guardianship cases. The Director consults with, and advises, attorneys around vendor issues.
The Director of SocialServices Advocacy is responsible for data gathering and reporting related to the use of SSAs in cases supervised and overseen by the MHLD. The Director works closely with MHLD Attorneys in Charge, the Trial Panel and Training Directors, Regional Coordinators, and Mentors, and collaborates with the other Directors of SocialServices Advocacy and Social Work in other CPCS Divisions.
The Director of SocialServices Advocacy reports to the MHLD Deputy Chief Counsel.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS
Candidates must:
Be licensed in Massachusetts as an LICSW, LMHC, LRC, Licensed Psychologist, or similar licensure with a minimum of five years of experience working in the justice system, mental health field, or related socialservice role;
Be committed to serving a culturally diverse, low-income population;
Be available to support SSA staff including during evenings and weekends as emergencies and needs arise;
Have insured, reliable and available transportation, and a valid MA driver's license; and,
Have access to home internet access sufficient to work remotely.
QUALIFICATIONS/SKILLS
Knowledge of forensic mental health practice, defense practice, and the Massachusetts legal system; experience with DOC, DDS, and/or DMH; and knowledge of available clinical and socialservice resources for those with mental health, traumatic and congenital head injuries, intellectual disabilities, and other neurological impairments;
Knowledge of case management, service planning, public and private socialservices systems and programs, data gathering and reporting strategies and techniques;
Demonstrated skill in supervision, coaching, mentoring, and staff development;
Demonstrated skills in interviewing clients and assessing their needs, and experience with client centered advocacy;
Experience in developing and presenting trainings on socialservice topics;
Ability to communicate effectively and persuasively orally and in writing;
Ability to prioritize and manage multiple responsibilities;
Flexibility for statewide travel, as well as work outside of typical business hours (e.g., for emergencies, trainings); and,
Ability to work effectively as part of a team and independently.
Responsibilities
RESPONSIBILITIES
The duties of the Director of SocialServices Advocacy include, but are not limited to:
Supervising MHLD SSAs, including, but not limited to, developing or refining protocols and standards, evaluating and ensuring high performance, reviewing SSA reports, and providing supervision of SSAs who are pursuing post graduate licensure;
Data gathering and reporting to monitor the SSAs' caseloads and other issues which may have an impact on MHLD's ability to effectively and zealously represent its clients.
Recruiting and hiring MHLD staff SSAs in conjunction with MHLD Attorneys in Charge;
Developing and supporting cross-divisional teams to effectively represent clients from a client-centered perspective and assist teams in resolving complex clinical and legal challenges;
Recruiting, supporting, and maintaining lists of private behavioral health and socialservice vendors hired by private and staff attorneys to represent indigent clients;
Partnering with the Training Department to identify training needs, develop and implement trainings for SSAs, staff and private attorneys, and other staff as needed;
Providing direct socialservice advocacy to clients; Director is required to maintain a small caseload of clients across offices;
Assessing and re-evaluating the role of the SSAs and how their work is being implemented as a member of the legal team;
Leading and participating in agency wide working groups to set SSA practice policies and participating in working groups with outside agencies in order to provide better services to clients;
Participating in MHLD's management team in making strategic decisions so MHLD can effectively and zealously represent clients;
Working across CPCS divisions to promote collaboration, including on shared initiatives; and,
Other duties as assigned.
EEO Statement
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at ************************.
$63k-78k yearly est. Auto-Apply 12d ago
Director of Social Services
Trilogy Health Services 4.6
Director of social services job in Hilliard, OH
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The Director of SocialServices is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis.
Key Responsibilities
* Plan, develop and organize the socialservice programs of the Health Campus.
* Participate in discharge planning, development and implementation of social care plans and resident assessments.
* Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
* Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents.
* Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living.
* Coordinate outside support services for residents to meet their care needs at home or in the health campus.
Qualifications for Director of SocialServices I:
Indiana locations
* Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to:
* Special Education
* Rehabilitation Counseling
* Psychology
* Three (3) to five (5) years' experience working in the field of socialservices in a senior residential care, healthcare, senior living industry or long-term care environment
MI, KY, OH, WI locations
* High school diploma or equivalent
* Bachelor's in Psychology; or
* Licensed practical nurse in Kentucky, Michigan, or Ohio
* Must meet State requirements and regulatory code(s) for licensure or certification
* Three (3) to five (5) years' experience working in the field of socialservices in a senior residential care, healthcare, senior living industry or long-term care environment
Qualifications for Director of SocialServices II:
* Bachelor's degree in social work
* LSW preferred
* Must meet State requirements and regulatory code(s) for licensure or certification
* Three (3) to five (5) years' experience working in the field of socialservices in a senior residential care, healthcare, senior living industry or long-term care environment
Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience
LOCATION
US-OH-Hilliard
Norwich Springs Health Campus
4680 Library Way
Hilliard
OH
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Misty **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The Director of SocialServices is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis.
Key Responsibilities
* Plan, develop and organize the socialservice programs of the Health Campus.
* Participate in discharge planning, development and implementation of social care plans and resident assessments.
* Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
* Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents.
* Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living.
* Coordinate outside support services for residents to meet their care needs at home or in the health campus.
Qualifications for Director of SocialServices I:
Indiana locations
* Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to:
* Special Education
* Rehabilitation Counseling
* Psychology
* Three (3) to five (5) years' experience working in the field of socialservices in a senior residential care, healthcare, senior living industry or long-term care environment
MI, KY, OH, WI locations
* High school diploma or equivalent
* Bachelor's in Psychology; or
* Licensed practical nurse in Kentucky, Michigan, or Ohio
* Must meet State requirements and regulatory code(s) for licensure or certification
* Three (3) to five (5) years' experience working in the field of socialservices in a senior residential care, healthcare, senior living industry or long-term care environment
Qualifications for Director of SocialServices II:
* Bachelor's degree in social work
* LSW preferred
* Must meet State requirements and regulatory code(s) for licensure or certification
* Three (3) to five (5) years' experience working in the field of socialservices in a senior residential care, healthcare, senior living industry or long-term care environment
Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
$67k-85k yearly est. Auto-Apply 51d ago
Director of Admissions & Marketing
Priority Life Care
Remote director of social services job
Bonuses! At Priority Life Care (PLC), we provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. Join us in our mission to enhance the lives of seniors, and your own! We think it's time for you to begin your journey with PLC!
At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence.
DIRECTOR OF SALES AND MARKETING:
The main function of the Director of Sales and Marketing is to manage and create strategic initiatives to maximize admissions and build, grow and maintain an acceptable facility census level.
To our staff we provide:
* Competitive wages and PTO
* Exceptional career advancement opportunities through our "Pathway to Promotion" program
* A full range of health plans - including vision and dental!
* SwiftMD Telemedicine, at low or no cost!
* Special pay rates on holidays
* $10,000 Company paid Life Insurance
* Family planning and support services through Maven
* Voluntary Short-Term Disability, Accident Coverage, and Critical Illness
* Confidential Employee Assistance Program
* Retirement savings plans
* Flexible Spending Accounts
* Employee referral bonuses
* On-demand wages via ZayZoon. No need to wait until payday!
* Rewards Program based on Years of Service and PLC Employee of the Year Award
Responsibilities:
* Develops and manages resident census growth.
* Researches and analyzes local competition.
* Researches, analyzes, and monitors the financial and demographic factors that may alter the service needs.
* Collaborates and builds relationships with physicians, law attorney's, Nursing homes, community agencies, and hospitals working with various agencies to generate a positive facility image and encourage referral activities
* Advises appropriate referrals to minimize social and economic obstacles to discharge.
* Makes sales calls to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups and other community contacts.
* Brainstorms and develops creative marketing and outreach strategies to maintain, obtain, and increase referral sources.
* Meets with family and residents on day of admission and ensures appropriate preparation of room and introduction to nursing staff on unit
* Maintains a working knowledge of federal and state regulations, private insurer reimbursements and Medicare/Medicaid reimbursements.
* Works with Administrator to ensure customer satisfaction and to assess/respond to customer satisfaction surveys
Qualifications:
* Bachelor's Degree, a minimum of 3 years of experience in a healthcare business development role and/or an equivalent combination of education and experience
* Bachelor's Degree in Social Work preferred
* Experience working in a long-term care setting and aged and disabled medicaid waiver is preferred.
* Experience as case manager, social worker or nurse preferred.
* Experience with Alzheimer's and dementia a plus.
* Must maintain a valid drivers' license in the applicable state
Why PLC?
* Industry Leader. We have been in the business of Senior Living for 10 years.
* Support. At PLC we offer all of the tools and support you will need to ensure your success and the success of your community.
* Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, and 401k. Competitive salary and bonus structure.
* Family oriented culture. We are family owned and family run. We provide a positive and supportive work environment which our employees value. Flex-time, work from home, and social activities with employees and their families add to our family-centric approach.
* Charity and community involvement. PLC is actively involved in several charities with emphasis on local ties.
* Outstanding advancement opportunities. 33 and counting; PLC is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.
* Professional development. Ongoing, onsite education opportunities, education assistance, and continuing education credits allow PLC employees to keep their knowledge of current industry changes relevant.
* Fun company-wide events. PLC Employee of the Year.
Check us out on our website: ******************
Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$60000 / year PLUS BONUSES!
#PLC1
$10k monthly 60d+ ago
Director - Utilization Management & Case Management (remote) RN
Healthcare Strategies, Inc. 4.5
Remote director of social services job
We are a nationally recognized healthcare management organization with over 40 years of experience delivering innovative, high-quality clinical solutions. Our mission is to improve member health outcomes by identifying risk, promoting treatment compliance, and delivering personalized care.
Position Summary
The Director of Utilization Management & Case Management provides strategic and operational leadership for UM and LCM programs. This role is responsible for driving clinical excellence, regulatory compliance, process improvement, and team performance while partnering with senior leadership, clients, and sales to support continued growth.
Key Responsibilities
Lead and manage UM and LCM teams, fostering high performance and professional development
Ensure compliance with URAC standards and applicable state regulations
Drive process improvement, efficiency, and automation initiatives
Serve as clinical and operational SME for business development and new product launches
Collaborate cross-functionally with Sales, Client Services, Clinical, and IT teams
Support client relationships, reporting reviews, and strategic planning
Participate in sales presentations and client meetings as needed
Qualifications
Bachelor's degree in healthcare, business, or related field
Clinical background with healthcare leadership experience
Progressive management experience in healthcare operations
Experience working with senior leadership and external clients
Experience in utilization management and case management
Experience with self-funded groups and InterQual criteria preferred
Strong communication, analytical, and leadership skills
Ability to travel as needed (approximately 10%)
Compensation & Benefits
Competitive salary based on experience
Comprehensive benefits package including medical, dental, vision, 401(k), PTO, and more
Join Our Team
If you are a strategic, results-driven healthcare leader ready to make an impact, we invite you to apply.
$58k-83k yearly est. Auto-Apply 2d ago
Director of Admissions - Float Team (Remote with local travel)
Unitek Learning 4.4
Remote director of social services job
As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Job Description
We are looking for a Director of Admissions to join our team.
This position will ensure that the Float Admissions Team meets pre-set goals and performance standards to support the continued success of all Unitek Learning campuses. The Director of Admissions - Float Team will oversee the management, staffing, and deployment of a centralized team of Admissions Representatives who support enrollment efforts across multiple states. This role requires in-depth knowledge of campus-specific and state-specific admissions policies and regulations, as each state reports to its own regulatory boards. The Director will ensure accurate recordkeeping, compliance, and coordination across all campuses to help Unitek Learning meet enrollment budgets and optimize resources system-wide.
Recruit, train, manage, supervise, and motivate a team of Float Admissions Representatives responsible for supporting enrollment activities across all Unitek Learning campuses in California, Nevada, Idaho, Utah, Arizona, and New Mexico.
Ensure each Float Admissions Representative receives regular call evaluations (biweekly), interview evaluations (monthly), and professional standards evaluations (quarterly). Conduct annual and semi-annual performance reviews for all direct reports.
Manage Float Team deployment in alignment with campus needs, ensuring prompt and effective coverage for admissions functions as determined by enrollment priorities.
Maintain expert knowledge of each state's admissions-related regulatory requirements and ensure compliance with all governing bodies.
Collaborate with campus Directors of Admissions, Financial Aid, and other departments to ensure cohesive operations, excellent customer service, and strong student experience across all supported campuses.
Track, monitor, and report on enrollment progress, ensuring accurate recordkeeping of enrollment caps, program limits, and campus-specific budgets.
Coordinate scheduling to ensure adequate coverage for all assigned campuses during hours of operation and high-volume enrollment periods.
Monitor and respond appropriately to campus support requests, feedback, and quality evaluations to ensure consistent service delivery.
Analyze performance data to identify trends, best practices, and opportunities for improvement across campuses and within the Float Team model.
Lead change management initiatives related to new programs, systems, or policy updates affecting admissions practices across states.
Conduct daily check-ins and weekly team meetings to ensure alignment, review performance metrics, and reinforce best practices.
Ensure compliance with Unitek Learning's professional standards, including business dress code and communication guidelines.
Provide guidance, coaching, and mentorship to Float Admissions Representatives, preparing potential leaders for future management opportunities.
Prepare and submit required reports, forecasts, and documentation accurately and on time.
Complete other projects and duties as assigned.
Must demonstrate high integrity, strong business acumen, and analytical ability.
Must be reliable, professional, and adaptable to varying campus cultures and operational demands.
Must possess strong leadership skills and the ability to guide teams through change and multiple priorities.
Proficient with CRM systems, CampusVue, and Microsoft Office applications.
Exceptional verbal and written communication skills.
Thrives in a dynamic, fast-paced, and collaborative environment with cross-functional partners across multiple states.
Qualifications
Must have a proven admissions track record with a minimum of four years with direct enrollment management experience
Demonstrated proficiency with enrollment management practices
Minimum of a bachelor's degree preferred
Candidate must possess strong organizational skills, leadership, development and implementation skill
Ability to multi-task, excellent written and verbal communication skills; communicate effectively with individuals of diverse socio- economic and multi-cultural backgrounds; respect and ethics required
Additional Information
We Offer:
Medical, Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks' starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 2 Floating Holiday
401K with a Company Match
Company Paid Life Insurance at 1x's your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on program
All your information will be kept confidential according to EEO guidelines.
$44k-57k yearly est. 11h ago
Director Case Management / Utilization Management / CDI Location: Buckey
Knowhirematch
Director of social services job in Buckeye Lake, OH
Job Description
TITLE: Director Case Management / Utilization Management / CDI Now is your chance to join a Forbes magazine top 100 hospital where career growth and opportunity await you. They are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for quality talent who share the same values.
They're nestled in a beautiful rural setting but close enough to the big city to enjoy that too!
If that sounds like the change you are looking for, please read on…
What you'll be doing:
•Responsible for developing, planning, evaluating, and coordinating comprehensive patient care across the continuum, to enhance quality patient care while simultaneously promoting cost-effective resource utilization.
Provides director-level oversight of Inpatient and ED Case Management, Utilization Management and Clinical Documentation Integrity programs, ensuring alignment with organizational goals and regulatory requirements.
Monitors patient care, including utilization, quality assurance, discharge planning, continuity of care, and case management activities, and ensures that these functions are integrated into overall hospital operations.
Coordinate and monitors activities with appropriate members of the health care team to promote efficient use of hospital resources, facilitate timely discharges, prevent and control infections, promote quality patient care, and reduce risk and liability.
Collaborates closely with coders and revenue cycle teams to optimize clinical documentation and support accurate coding, reimbursement, and compliance initiatives.
•Responsible for identifying tracking mechanisms in order to evaluate and achieve optimal financial outcomes, to enhance quality patient care, and promote cost-effective resource utilization.
•Uses data to drive decisions, plan, and implement performance improvement strategies for case management, utilization management, and clinical documentation integrity
•Coordinates daily activities of the Case Management, UM, and CDI Department in order to promote quality patient care, efficient use of hospital resources, facilitate timely and adequate discharges, and reduce risk and liability.
•Investigates and initiates follow-up on utilization denials, contract negotiations, and external regulatory agencies' requirements.
•Directs operations of our Physician Advisor Program, including analysis of performance through reporting and committee involvement and oversight.
•Actively serves on hospital committees and teams and facilitates opportunities for employees to do the same.
•Develops, performs, and improves personal and departmental knowledge of computer software and reporting functions.
•Organizes and oversees the maintenance of denial and appeal activity. Follows up with physicians and others when indicated.
•Prepares or coordinates the preparation of periodic and special reports required by various agencies, insurance contracts, and for hospital committees.
•Analyzes and trends data results in order to incorporate efforts and information results with existing systems to optimize the efficiency of operational systems through strategic quality leadership.
•Facilitates growth and development of the case management program, utilization management ( including physician advisor program and clinical documentation integrity (CDI), in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities, as needed.
•Develop new resources where gaps exist in the system as identified through research and data analysis to meet and enhance the quality/efficiency of comprehensive patient care and/or basic human needs for the community.
•Interact with Corporate Consulting and Business office on issues such as contracting, billing, reimbursement, denials, and physician reports cards, and collaboratively initiate improvements related to these areas.
•Maintains hospital compliance with the Quality Improvement Organization (QIO) and CMS guidelines.
•Maintains professional knowledge by participating in educational seminars and opportunities.
•Participates in Population Health work at an organizational level, including active involvement with the System-Wide Care Management Team and Value-Based Care Delivery.
Additional info:
•Position will report to a Manager that is well respected in the organization. Position is open as the person is retiring.
They use EPIC(EMR) and the facility has a lot of technology. Person would be over about 50-60 people between CM/UM/CDI. Great team to work with.
•If you're a passionate Pharmacist and seeking a rewarding career in a collaborative healthcare setting, this is the opportunity you've been waiting for.
Join us in east central Ohio, and become part of our exceptional team dedicated to delivering high-quality care to our community. Apply now and embark on a fulfilling career journey with us.
Requirements
What they're looking for:
•Master's degree in nursing, Healthcare Administration, or Business Administration required.
•Current Ohio RN licensure (or active multi-state licensure).
•Certified Case Manager(CSM).
•At least three (3) years of management or demonstrated leadership experience required.
•Knowledge of prospective payment systems, managed care, infection control surveillance, patient care, disease processes, discharge planning, and continuum of services offered within Genesis and externally. Knowledge of coding, mid-revenue cycle, CDI, physician advisor and payor relations.
•Ability to perform data analysis and to utilize computer systems to record and communicate information to other services.
•The ability to lead collaboration with other leaders in the organization, especially about the delivery of high-quality, timely, and right site of care.
•Excellent leadership, verbal and organizational skills to order to steer the case management process.
Benefits
Hours and compensation potential:
•The position is full time.
•The range starts at $62.50hr($130K)-$75hr($156K) depends on years of experience.
•Full benefits package being offered.
$130k yearly 28d ago
Managing Counsel - Data Center and Networking (Power and Energy Focus)
Oracle 4.6
Remote director of social services job
Oracle is currently seeking exceptional managing counsel to support continued dynamic growth in our Data Center and Networking legal team. We are looking for self-motivated, collaborative individuals who want to make an impact as a member of our expanding legal team. We partner with Oracle stakeholders to help drive the growth and development of the Oracle Cloud, one of the broadest and most integrated suites of cloud services in the industry. If you are a self-starter who wants to work in fast-paced, technology driven business, and who excels at finding creative solutions to complex and innovative issues, this position may be for you. An overview of Oracle Cloud: Cloud Infrastructure | Oracle.
About Oracle's Data Center and Networking Legal Team:
The Data Center and Networking legal team within Oracle's legal department is responsible for providing legal support for complex data center power and energy transactions with data center providers. Managing counsel works closely with Oracle executives to complete agreements between Oracle and its providers. Managing counsel coordinate the efforts of various internal organizations to ensure that Oracle contracts comply with company policies, and take a leadership role in defining policies, practices, and procedures within the company.
As an individual contributor in the Data Center and Networking legal team, you will join a collaborative group of attorneys with an interesting and diverse technology law practice focusing on transactions involving data center development, acquiring and leasing real property for data center development, including power and energy requirements, site selection, land use, permitting and zoning, construction contracts, the deployment of fiber connectivity, and negotiation of power purchase agreements, to support the center.
Accordingly, this position is best suited to an attorney with significant commercial negotiating and contracting experience who can manage a variety of tasks, evaluate alternatives quickly, and provide top quality legal assistance and support to executive-level clients.
This job description may not represent all the duties of the position. May be asked to perform other related duties, as needed.
Preferred Qualifications:
8+ years of relevant legal experience focused on the power and energy sector (renewable, traditional, utilities, transmissions, etc.).
Demonstrated experience advising on regulatory compliance, permitting, and licensing within the energy industry.
In-depth knowledge of energy regulatory bodies (e.g., FERC, DOE, state-level agencies) and relevant legislation.
Experience drafting, reviewing, and negotiating contracts related to power purchase agreements (PPAs), supply agreements, infrastructure development, and joint ventures.
Track record handling due diligence and risk assessment in power and energy transactions.
Ability to work in a fast paced, collaborative, and dynamic team environment.
Admission to practice law in the United States.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
#LI-DNI
#LI-REMOTE
$67k-111k yearly est. Auto-Apply 26d ago
Admissions Director
Dublin 3.6
Director of social services job in Dublin, OH
Dublin Post Acute 📍 Dublin, Ohio 🕒 Full-Time Dublin Post Acute is seeking an experienced and motivated Admissions Director to lead our admissions and referral process in a fast-paced skilled nursing and post-acute care environment. This role is critical to maintaining census, ensuring smooth transitions, and building strong relationships with hospitals, case managers, and the community.
Key Responsibilities
Manage and oversee the entire admissions process from referral to resident arrival
Review clinical information to ensure appropriate admissions
Coordinate with nursing, therapy, and interdisciplinary teams for smooth transitions
Communicate with hospitals, case managers, families, and referral sources
Maintain and grow facility census
Ensure compliance with CMS, state, and facility policies
Track and report admissions data, trends, and outcomes
Participate in marketing efforts and referral source relationship-building
Qualifications
Prior experience in SNF/LTC admissions required
Strong understanding of Medicare, managed care, and payer sources
Excellent communication and organizational skills
Ability to work collaboratively with clinical and administrative teams
Marketing or referral liaison experience preferred
Knowledge of PointClickCare or similar systems a plus
Why Join Dublin Post Acute
Supportive leadership team
Competitive pay based on experience
Opportunity to make a direct impact on resident care and facility success
Growing organization with advancement opportunities
$56k-65k yearly est. 2d ago
Social Services Case Manager- FT 40 hours
Licking County Aging Program 3.7
Director of social services job in Newark, OH
Job Title: SocialServices Case Manager
Reports To: Associate Executive Director
Job Classification: Full-Time, 40 hours/week; Non-Exempt
Salary Range: $20.00-$29.66 per hour
Job Summary: Act as care coordinators and managers to evaluate the needs of clients, identify the services needed, and create a plan to provide that care.
Personal & Professional Attributes: Demonstrate sensitivity, empathy and understanding of the needs of older, impoverished, and developmentally disabled individuals, display common sense and good judgment, and actively promote LCAP to the public. Uphold the highest level of confidentiality, honesty and integrity, and represent the organization in a positive and professional manner at all times.
Core Technology Competencies: Demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to utilize all Microsoft Office services.
Essential Duties:
Must be comfortable being in various homes.
Experience working with at-risk seniors/families and have knowledge and/or willing to obtain knowledge of local community resources.
Basic knowledge of Medicare, Medicaid, Passport, and Insurance.
Must be a self-starter, able to work alone and have initiative to further knowledge related to the position.
Skills to navigate the internet for self-teaching and information/knowledge.
Ability to relate to the elderly, read and write English proficiently, and attention to detail.
Ideal candidate will be highly compassionate, friendly, knowledgeable, empathetic, focused and up to the challenge of building and maintaining safe and stable living settings for individuals age 60+.
Must have Ohio Senior Health Insurance Information Program (OSHIIP) certification, or able to obtain within 90 days of hire.
Strong project management, multitasking, and decision-making skills
Perform other related duties as needed or as assigned.
Benefits Offered with Full Time: Medical, Dental, Vision, Company paid Life and Long Term Disability insurance, 403B Retirement plan (with 6% employer contribution, no match required, after 1 year of service), 12 paid Holidays, Generous Paid Time off accrual.
Requirements
General Requirements: Commitment and desire to provide excellent service to all clients and aging community members. Maintain predictable and regular attendance, work stated hours, communicate, comprehend and follow policies and procedures and develop and maintain positive working relationships with all staff. Must be able to satisfactorily perform all of the job responsibilities and meet the physical requirements of that same job title. All employees must possess and maintain a Valid Ohio Driver's License, as well as the minimum auto insurance coverage for Ohio (must be able to provide proof upon request).
Minimum Education and Experience Requirements:
Minimum 2 years of case management experience in 60+ population and/or disabled adults (preferred).
Associate's degree in human services, socialservices, or a related field or five years' experience providing home and community-based services.
Strong organizational skills, ability to prioritize multiple competing tasks, and demands.
Active and unrestricted Social Work License (LSW) a plus.
Must successfully pass a background check and pre-employment drug-screening.
$20-29.7 hourly 2d ago
Director of Home Care & Residential Services - RN
Visiting Angels 4.4
Director of social services job in Columbus, OH
Classification: Full-Time | Exempt
Are you a proven leader with a passion for senior care and operational excellence? Join Visiting Angels Columbus West, a top-rated home care agency, as our Director of Home Care & Residential Services. This is a high-impact leadership opportunity to oversee agency operations and play a key role in launching a new 16-bed residential assisted living facility in 2025.
We are seeking a strategic, compassionate professional who can lead a high-performing team, ensure compliance and quality care, and drive the growth of both our home care services and new residential program.
Why Join Visiting Angels Columbus West
Purpose-Driven Work
Make a difference in the lives of seniors and their families by overseeing the delivery of personalized, high-quality care.
Leadership Opportunity
Lead a growing team across two care models-home care and residential assisted living-shaping the culture and systems from the ground up.
Collaborative Culture
Join a tenured and mission-aligned leadership team that values accountability, innovation, and relationship-based care.
Room to Grow
Contribute to long-term strategy, drive operational improvements, and be a key player in our next chapter of expansion.
Key Responsibilities
Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction
Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies
Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback
Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025
Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement
Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care
Maintain strong relationships with clients, families, caregivers, and community partners
Manage financial performance including budget oversight, billing, payroll, and vendor coordination
Respond to on-call evening and weekend demands as part of a shared leadership rotation
Qualifications
Bachelor's degree in Business Administration, Healthcare Management, or a related field required
Minimum 5 years of leadership experience in home care, senior living, hospice, or a healthcare operations setting
Proven track record in staff development, compliance oversight, and financial management
Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office
Strong leadership presence, high emotional intelligence, and ability to manage change
Clear and professional communication skills, both written and verbal
Ability to problem-solve, think critically, and make informed decisions
Must have reliable transportation and be available to support the business outside standard office hours when needed
We Offer
Competitive salary with performance-based bonus potential
401(k) retirement plan
Paid time off and holidays
Supportive leadership team and positive workplace culture
A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care
$52k-87k yearly est. Auto-Apply 60d+ ago
Admission Sales Director
Communicare 4.6
Director of social services job in Springfield, OH
Job Address:
2615 Derr Road Springfield, OH 45503
for individuals with a background in Skilled Nursing Admissions!
CommuniCare Health Services is seeking an experienced healthcare professional with sales and marketing abilities for the position of Admissions Sales Director for Allen View Healthcare Center located in the Springfield, OH area. This is an internal and external position that will focus on professional healthcare sales development.
WHAT WE OFFER
Beyond our competitive wages and Paid Time Off, we offer all full-time employees a variety of benefit options including:
Life
LTD/STD
Medical, Dental, and Vision
401(k) Employer Match with Flexible Spending Accounts
CATCH THE SPIRIT!
When you join the CommuniCare family, you'll quickly catch the team spirit. Coworkers and residents become family, the workplace becomes a home, and a touch of spontaneity and fun keeps everyone smiling. Our core values promote an environment of respect, courtesy, and professional excellence where you can dedicate yourself to a career you love.
Do you have what it takes to be our next Admissions Sales Director?
QUALIFICATIONS
H.S. Diploma or G.E.D. Equivalent.
Previous experience as marketing / admissions in health care required. Long Term Care experience preferred.
Knowledge and experience with medicare, medicaid and private insurance
Advanced computer skills
Excellent communication skills, both written and verbal
Reliable transportation a must
Flexibility with days and time needed
Able to work independently with a pleasant personality
Must maintain a high level of confidentiality in all aspect of the job
Must possess basic computer skills.
JOB RESPONSIBILITIES
As Admissions Sales Director, you will develop and maintain referral relationships in the community and convert referrals to meet and exceed current budgeted census goals for our facility!
Responsibilities will include:
Professional Healthcare Partnership Development
Community Marketing
Pre-admission and admission procedures
Working in tandem with Central Intake to process referrals
Tours and Follow Ups
Developing Strategic Sales Plan
Room readiness
Community Events
Customer Service
Professional Events
THE COMMUNICARE COMMITMENT
A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.
$43k-52k yearly est. Auto-Apply 4d ago
Resident Services (Part Time)
Experience Senior Living
Director of social services job in Marysville, OH
Job Description
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.
We are looking for a Resident Services team memberto join our amazing team!
Responsibilities:
Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.
Has a solid understanding of ‘who' the customer is and provides a level of service that is positive and rememberable.
Understands the customer's needs, requests and / or concerns and assists in providing them with personalized solutions.
Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate.
Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call. Ensures the message is received by the intended person in a timely manner.
Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running. The Concierge will follow up after services were rendered to confirm that all was satisfactory
Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community.
Answers questions and directs appropriately to nearby community resources.
Coordinates the community's transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer. Provide written confirmation to all parties to ensure a smooth and pleasant experience.
Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience.
Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year.
Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs.
Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations.
Receive and sort incoming mail. Deliver mail as appropriate.
Receive and log all packages that arrive at the community.
May perform other duties as assigned.
Requirements
Experience as a Concierge, or experience in a customer service role is preferred.
One (1) to two (2) years of working with seniors preferred.
Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving.
Ability to communicate verbally, in writing, and through pictures when necessary.
Able to exude confidence and patience with all interactions.
Ability to manage time efficiently.
Able to operate standard office equipment.
Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email.
The position may require driving responsibilities; must possess a valid driver's license with an acceptable driving record per company's Motor Vehicle Policy.
Able to think creatively and independently to meet worthwhile objectives.
Able to be innovative to create and generate solutions.
Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
Able to work with people in such a manner to support the company's culture, work in a team setting to accomplish goals and get results.
Expected to be punctual, neat, clean, and professional in appearance.
Ability to work varied schedules to include weekends, evenings, and holidays.
Benefits
We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
$39k-87k yearly est. 18d ago
Community Outreach Director
Avid Management Resources 4.7
Director of social services job in Columbus, OH
Job Description
We are seeking an enthusiastic and mission-driven individual to join our team as Community Outreach Director. If you have a passion for building meaningful relationships with families, local organizations, and the broader community, we want to hear from you!
Lead Community Engagement and Partnership Initiatives
As Community Outreach Director, you will act as the primary ambassador for our organization in the community. You will develop, implement, and oversee outreach programs that strengthen our connections with families, local partners, and educational networks. Your leadership will help create a welcoming and inclusive environment where every family feels valued and supported.
Responsibilities: Build, Connect, Inspire
Design and execute strategic community outreach plans to promote the organization's mission and educational programs.
Foster partnerships with local businesses, nonprofits, schools, faith groups, and civic organizations to expand program opportunities and resources.
Organize and lead community events, open houses, and engagement sessions to attract prospective families and support current members.
Serve as the main point of contact for families and community partners, providing timely information and responsive support.
Collaborate with colleagues and leadership to ensure coordination of outreach efforts and integration with educational programs.
Track and evaluate outreach metrics to measure impact and inform future strategies.
Promote the values of diversity, equity, and inclusion through all outreach and engagement initiatives.
Qualifications: Community Leadership and Communication
Education: Bachelor's degree in Community Development, Communications, Education, Nonprofit Management, or a related field preferred.
Experience: Minimum 2 years of experience in community outreach, public engagement, event planning, or partnership development.
Skills:
Excellent communication and interpersonal skills, with the ability to engage families, stakeholders, and partners of diverse backgrounds.
Proven track record in building strong relationships with community members and organizations.
Ability to lead collaborative projects, coordinate events, and speak confidently in public settings.
Adaptable, proactive, and committed to continuous improvement and learning.
Strong organizational and problem-solving abilities.
Language proficiency in multiple languages is a plus.
Why Join Our Mission-Driven Team?
Have a direct impact on the lives of children, families, and the greater community every day.
Lead innovative community engagement strategies and inspire positive change in early childhood education.
Collaborate with a passionate, inclusive, and supportive team.
Opportunities for ongoing professional growth, mentorship, and advancement.
Comprehensive benefits and competitive compensation package.
Join Us in Making a Difference Through Community Outreach
Are you ready to champion inclusive family engagement, strengthen partnerships, and support the growth of our organization? Apply today to become our next Community Outreach Director and be part of a team transforming lives in early childhood education!
$106k-162k yearly est. 6d ago
Director of Admissions
Hussian College, Inc. 3.8
Remote director of social services job
Exciting REMOTE opportunity!!!!!
Director of Admissions
Responsible for the leadership and proficiency in new student recruitment provide high-quality programs to enable our students to acquire marketable skills. Directs campus-level activities related to student recruitment, student interviews, providing college information, conducting campus tours (ground campuses only), and enrollment of prospective students. As directed, assists with the development and implementation of student recruitment and admissions programs.
Job Requirements: The following job requirements represent minimum levels of education, experience and competencies/abilities needed to perform this job successfully:
Education: Bachelor's Degree preferred;3 to 5 years of admissions management experience required
Experience: At least 3 years of experience in admissions, management, or sales required. Capable and willing to acquire a bonding license
Responsibilities:
Hiring, Training and Developing Talent Directs duties associated with the administration of all admissions Associates, team and departmental effectiveness policies, programs and initiatives to continuously improve the overall readiness, performance and effectiveness in the Admissions Department.
Supervises and trains Admissions Associates to ensure procedures are being followed on a daily basis
Trains Associate Directors of Admissions, in association with the Vice President of Admissions, to assume Director of Admissions responsibilities in absence of the Director of Admissions on an ongoing basis
Conducts Ongoing Training on:
Overall Admissions process
Policies and Procedures daily
Programs Offered and Product Knowledge
Providing Customer Service
Admissions Compliance
Goal setting, consultative recruitment, overcoming common objections, telephone procedures continuously
Prepares talented Admissions Associates to assume the next level of career development, on an ongoing basis
Develops Associates using a variety of techniques to include the following: observations, roll playing, and demonstrating proper techniques , with consistency, and on a weekly basis
Assumes responsibility to remain current and up to date on all company policies, procedures, marketing, advertising, and latest recruitment techniques, so as to train Admissions Associates effectively.
Weekly Progress Reviews On a weekly basis, reviews production against objectives with all Admissions Associates.
Duties:
Conducts one-on-one meeting with individual associates on a weekly basis
Reviews class to date, prior week to date, and class to date variances to goals on a weekly basis
Develops action plans to address variances with the entire Admissions Associate team in an ongoing weekly meeting
Meetings with individual Admissions Associates should be held on roughly the same day, with consistency, on a weekly, monthly, and quarterly basis
Campus Nexus & Velocify Directs the administration of policies, programs and initiatives that facilitate Associate competency.
Duties:
Monitors Campus Nexus and Velocify in order to ensure proper overall documentation of Admissions-related information
Monitors and adjusts inquiry flow on a daily basis to ensure inquiries are contacted appropriately
Conducts ongoing training to endure proper knowledge on a monthly basis
Conducts ongoing training to endure quality control on a monthly basis
Assumes responsibility to remain current and up to date on Campus Nexus and Velocify processes as they change
Team Motivation Uses appropriate techniques and concepts to endure a positive, optimistic, and productive work environment for all Admissions Associates.
Duties:
Motivates individual Associates using appropriate techniques tailored for each individual Associate when appropriate
Upholds and promotes company core values and standards daily
Facilitates an environment that promotes team cooperation and techniques and concepts on a daily basis
Community & External Relations. Conducts workshops and participates in communal events in order to reach prospective students, and to enhance the overall visibility and image of the College and the Company in the community.
Duties:
Represents the College at professional functions when they occur
Keeps abreast of current employment trends daily
Maintains a presence by participating in school-wide activities and functions when they occur
Organizes and participates in job fairs and/or other communal events
Organizes and conducts tours for representatives of groups or organizations
Maintains active involvement in community affairs
Interdepartmental Relations. Keeps abreast of current programs offered by the college and provides potential students and/or their parents/guardians with information about the college, its programs, and other information that may help students meet their career needs.
Duties:
Maintains a cooperative and collaborative relationship with members of the Financial Services Department Maintains a cooperative and collaborative relationship with members of the Student Services Department
Maintains a cooperative and collaborative relationship with all staff and faculty in order to keep abreast of planned activities and College initiatives when appropriate
Participates in weekly meetings with all departments to facilitate accurate information about incoming students
$40k-48k yearly est. Auto-Apply 60d+ ago
Residential Admin - Director of Residential Services-FT-GLOW
Arc Glow
Remote director of social services job
Director of Residential Services Status: Exempt Program: Residential Services Department: Residential Admin Responsible for oversight and operation of all assigned Arc GLOW Residential homes. Works to ensure that the services offered are of the highest quality and in accordance with the requirements of various governmental regulators. Creates an environment that promotes health and safety, and person-centered choices.
Essential Functions:
Ensures all pertinent legal and State/Federal administrative regulations and guidelines of Medicaid, OPWDD and the Agency are implemented and followed.
Attends any applicable meetings/trainings as a representative or liaison between the Agency and other Provider Agencies/Community Committees within the field. Attends conferences, training sessions, and pertinent meetings as designated (offsite locations included)
Acts as a resource person on Residential Programming for individuals, families and Agency staff.
Attends all applicable Agency meetings as assigned and appropriate.
Prepares and administers (in conjunction with the Vice President, Residential Services) the budget for the Residential Services Program. Maintains records as required by this Agency, and NYS/Federal regulations.
Ensures that appropriate supervision and evaluation of Residential Staff occurs per agency policy.
Participates in the hiring process of the Residential Services Staff.
Maintains a flexible schedule to provide assistance in emergency/crisis situations.
Ensures that program specific training is provided to all residential staff upon hire and as needed per regulation and agency policy.
Attends all Agency mandated in-service training sessions.
Coordinates, participates and monitors a departmental on call system for crisis program support 24 hours a day.
Coordinates ongoing Staff development by assisting individuals and groups in the design of projects and materials used to train both the Residents and Staff.
Develops services and programs to meet the designated, documented residential needs of our Residents in accordance with the continuum of services established in New York State by OPWDD and Medicaid.
Prepares and submits all reports required by OPWDD, Medicaid, this Agency or as requested by the Vice President, Residential Services
Ensures that Residential financial records are maintained and monitored per the Agency, OPWDD and SSA protocols.
Prepares residential programs for certification or re-certification by appropriate regulatory agencies and participates in regulatory audits.
Maintains policies and procedures of all Residential Programs to include updates, additions and provides information regarding same to Staff.
Ensures all departmental and Agency policies are being implemented and followed by program staff.
Participates in inter-disciplinary team and Staff meetings as needed and applicable.
Provides supervision and performance evaluation to all positions that report directly to the Director and provides necessary feedback per Agency policy.
Performs unannounced quarterly visits to all residential sites.
Reports all incidents, (behavior problems, health problems, accidents, etc.) to the appropriate agencies and necessary persons in a timely fashion as required by regulations and ensures appropriate follow up is completed.
Conducts self in such a manner as to meet Agency policies and standards at all times.
Participates in investigations in any matter related to the Agency, the Staff, or Program Participants.
Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports.
Performs any other duties as deemed necessary
Punctuality and attendance during scheduled work hours are essential functions of this position.
Non-Essential Functions:
Participates in Corporate Compliance and Quality Assurance activities
Keeps abreast of best practices and new developments in the field
Serves on various committees (both internal and external as assigned)
Participates in Organization events
Supports organization grant opportunities
Reporting Responsibilities: Vice President, Residential Services
Supervisory Responsibilities: Directly supervises Residential Service Managers. Indirectly supervises other Residential Services employees
Knowledge, Skills & Abilities:
Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required.
Must have sound judgment in decision making
Strong organizational skills and problem-solving skills, ability to evaluate and network.
Experience working with individuals with developmental disabilities and/or elderly helpful
Must be a positive role model and possess both excellent interpersonal skills and leadership abilities.
Must be able to work independently, as well as part of a team
Must be able to maintain composure during emergency or conflict situations
Physical Requirements:
Ability to use standard office equipment including personal computer, phone, fax, copier etc. Ability to drive a vehicle. Ability to speak, listen and sit. Lifting minimum of 20 lbs.
Be physically able to assist individuals in transferring from wheelchair to another seat when needed
Walk up and down stairs
Working Conditions:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Will be required to travel to offsite work locations and may be required to travel overnight.
Minimum Requirements:
Bachelor's Degree in Human Services or related field with a minimum 3-years' experience serving individuals in a residential setting is required. A minimum of 5 years of supervisory experience is required.
New York State Driver's License with safe driving history as established by Agency policy.
$65k-108k yearly est. 6d ago
Residential Admin - Director of Residential Services-FT-GLOW
Arc of Livingston-Wyoming 3.7
Remote director of social services job
Director of Residential Services Status: Exempt Program: Residential Services Department: Residential Admin Responsible for oversight and operation of all assigned Arc GLOW Residential homes. Works to ensure that the services offered are of the highest quality and in accordance with the requirements of various governmental regulators. Creates an environment that promotes health and safety, and person-centered choices.
Essential Functions:
Ensures all pertinent legal and State/Federal administrative regulations and guidelines of Medicaid, OPWDD and the Agency are implemented and followed.
Attends any applicable meetings/trainings as a representative or liaison between the Agency and other Provider Agencies/Community Committees within the field. Attends conferences, training sessions, and pertinent meetings as designated (offsite locations included)
Acts as a resource person on Residential Programming for individuals, families and Agency staff.
Attends all applicable Agency meetings as assigned and appropriate.
Prepares and administers (in conjunction with the Vice President, Residential Services) the budget for the Residential Services Program. Maintains records as required by this Agency, and NYS/Federal regulations.
Ensures that appropriate supervision and evaluation of Residential Staff occurs per agency policy.
Participates in the hiring process of the Residential Services Staff.
Maintains a flexible schedule to provide assistance in emergency/crisis situations.
Ensures that program specific training is provided to all residential staff upon hire and as needed per regulation and agency policy.
Attends all Agency mandated in-service training sessions.
Coordinates, participates and monitors a departmental on call system for crisis program support 24 hours a day.
Coordinates ongoing Staff development by assisting individuals and groups in the design of projects and materials used to train both the Residents and Staff.
Develops services and programs to meet the designated, documented residential needs of our Residents in accordance with the continuum of services established in New York State by OPWDD and Medicaid.
Prepares and submits all reports required by OPWDD, Medicaid, this Agency or as requested by the Vice President, Residential Services
Ensures that Residential financial records are maintained and monitored per the Agency, OPWDD and SSA protocols.
Prepares residential programs for certification or re-certification by appropriate regulatory agencies and participates in regulatory audits.
Maintains policies and procedures of all Residential Programs to include updates, additions and provides information regarding same to Staff.
Ensures all departmental and Agency policies are being implemented and followed by program staff.
Participates in inter-disciplinary team and Staff meetings as needed and applicable.
Provides supervision and performance evaluation to all positions that report directly to the Director and provides necessary feedback per Agency policy.
Performs unannounced quarterly visits to all residential sites.
Reports all incidents, (behavior problems, health problems, accidents, etc.) to the appropriate agencies and necessary persons in a timely fashion as required by regulations and ensures appropriate follow up is completed.
Conducts self in such a manner as to meet Agency policies and standards at all times.
Participates in investigations in any matter related to the Agency, the Staff, or Program Participants.
Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports.
Performs any other duties as deemed necessary
Punctuality and attendance during scheduled work hours are essential functions of this position.
Non-Essential Functions:
Participates in Corporate Compliance and Quality Assurance activities
Keeps abreast of best practices and new developments in the field
Serves on various committees (both internal and external as assigned)
Participates in Organization events
Supports organization grant opportunities
Reporting Responsibilities: Vice President, Residential Services
Supervisory Responsibilities: Directly supervises Residential Service Managers. Indirectly supervises other Residential Services employees
Knowledge, Skills & Abilities:
Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required.
Must have sound judgment in decision making
Strong organizational skills and problem-solving skills, ability to evaluate and network.
Experience working with individuals with developmental disabilities and/or elderly helpful
Must be a positive role model and possess both excellent interpersonal skills and leadership abilities.
Must be able to work independently, as well as part of a team
Must be able to maintain composure during emergency or conflict situations
Physical Requirements:
Ability to use standard office equipment including personal computer, phone, fax, copier etc. Ability to drive a vehicle. Ability to speak, listen and sit. Lifting minimum of 20 lbs.
Be physically able to assist individuals in transferring from wheelchair to another seat when needed
Walk up and down stairs
Working Conditions:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Will be required to travel to offsite work locations and may be required to travel overnight.
Minimum Requirements:
Bachelor's Degree in Human Services or related field with a minimum 3-years' experience serving individuals in a residential setting is required. A minimum of 5 years of supervisory experience is required.
New York State Driver's License with safe driving history as established by Agency policy.