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Director of social services skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical director of social services skills. We ranked the top skills for directors of social services based on the percentage of resumes they appeared on. For example, 21.4% of director of social services resumes contained social work as a skill. Continue reading to find out what skills a director of social services needs to be successful in the workplace.

15 director of social services skills for your resume and career

1. Social Work

Here's how directors of social services use social work:
  • Provided supervision and professional support to approximately 10-12 employees including social workers, chaplains, bereavement coordinator and volunteer coordinator.
  • Oversee 20+ clinical therapists and social workers providing therapeutic interventions to patients in an inpatient hospital setting.

2. Patients

Here's how directors of social services use patients:
  • Established an education program for patients and family members regarding Advanced Directives, and assisted them in completing the required documentation.
  • Assessed patients' anti-psychotic drug usage under the supervision of the Facility's Medical Director for a possibility of medication reductions.

3. Discharge Planning

Here's how directors of social services use discharge planning:
  • Coordinate Discharge Planning *Assisted residents with personal needs if family wasn't available *Planned weekly medicare meetings for interdisciplinary team.
  • Provided counseling to residents/family members; participated in care planning, discharge planning, and facilitated family support meetings.

4. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how directors of social services use mental health:
  • Addressed need and developed/implemented a company protocol to screen substance abuse and mental health residents' appropriateness for admissions.
  • Assist facility in Guardianship proceedings including conducting mini-mental health assessments and providing needed information on resident to legal team.

5. Rehabilitation

Here's how directors of social services use rehabilitation:
  • Secured medical services and equipment, therapeutic referrals for residents to promote a successful return home from the rehabilitation facility.
  • Communicate with HMO case managers and provide documentation to support medical necessity for skilled nursing and rehabilitation services.

6. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how directors of social services use community resources:
  • Maintain current knowledge of and working relationships with community resources Designed and administered a monthly newsletter to market the facility.
  • Developed comprehensive, individualized discharge plans for patients, including accessing community resources as well as support for family members.

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7. Long-Term Care Facility

A long-term care facility is a place that provides medical and personal care to people who cannot live by themselves. It includes rehabilitation centers, nursing homes, or chronic-care hospitals.

Here's how directors of social services use long-term care facility:
  • Supervised and directed operation of Social Services department of 100-bed long-term care facility, and identified and corrected problem areas.
  • Provide therapeutic interventions to assist residents in coping with transition and adjustment to a long-term care facility.

8. Nursing Home

Here's how directors of social services use nursing home:
  • Provided facility tours when applicable, offered additional information regarding the facility and answered questions pertaining to nursing home placement.
  • Completed marketing at local hospitals and facilities to help ensure census remain at a maximum capacity within the nursing home facility

9. Psychosocial Assessments

Here's how directors of social services use psychosocial assessments:
  • Perform Bio-Psychosocial assessments, mini-mental exams and depression scale assessments.
  • Assure comprehensive psychosocial assessments are completed for each patient/resident upon admission that identifies social, emotional, psychological needs and strengths.

10. Home Health

Here's how directors of social services use home health:
  • Coordinated Discharge Planning and eligibility for home health and home medical equipment and made community referrals as needed.
  • Provided professional advisory services regarding discharge planning and hospice and home health outreach.

11. Social Care

Here's how directors of social services use social care:
  • Lead department discharge planning, development and implementation of social care plans and patient/resident assessments.
  • Integrated a comprehensive approach to patient physical and psycho-social care.

12. State Regulations

State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.

Here's how directors of social services use state regulations:
  • Coordinate behavior management programs, maintains resident records per federal and state regulations and company policies and procedures.
  • Counseled residents individually, offering sound, psychological advice and adhered to all state regulations regarding confidentiality.

13. Compassion

Here's how directors of social services use compassion:
  • Maintained a positive relationship with residents in the facility by demonstrating kindness and compassion.
  • Demonstrate respect and compassion in every interaction.

14. Community Agencies

Community agencies stand for the organizations operated to provide human service in the community.

Here's how directors of social services use community agencies:
  • Formulated comprehensive discharge plans and interfaced with community agencies and insurance case managers towards goal of successful post-discharge placement.
  • Administer comprehensive information to residents on personal/property rights, and consultations to employees/community agencies resolving resident difficulties.

15. Ethics

Ethics is a branch of knowledge that involves recommending, defending, and systemizing aspects of right and wrong behavior.

Here's how directors of social services use ethics:
  • Conducted monthly quality chart review audits, participated and facilitated patient improvement campaigns and served on Ethics and Utilization Review Committees.
  • Adhered to the company's business ethics policy including documentation and reporting responsibilities.
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List of director of social services skills to add to your resume

Director of social services skills

The most important skills for a director of social services resume and required skills for a director of social services to have include:

  • Social Work
  • Patients
  • Discharge Planning
  • Mental Health
  • Rehabilitation
  • Community Resources
  • Long-Term Care Facility
  • Nursing Home
  • Psychosocial Assessments
  • Home Health
  • Social Care
  • State Regulations
  • Compassion
  • Community Agencies
  • Ethics
  • Resident Rights
  • Bed Facility
  • Medicare
  • Medicaid
  • Social History
  • Resident Care
  • Social Service Programs
  • Financial Assistance
  • Admission Process
  • Resident Assessments
  • Behavior Management
  • Conflict Resolution
  • Crisis Intervention
  • Patient Care
  • Local Standards
  • Care Conferences
  • Federal Regulations
  • Admission Paperwork
  • LTC
  • Federal Guidelines
  • In-Service Training
  • Support Services
  • Community Services
  • SNF
  • Dementia Care
  • Senior Care
  • IDT
  • DHS
  • Alzheimer
  • Durable Medical Equipment
  • Ancillary Services
  • Care Plan
  • Social Security
  • Psycho-Social Assessments
  • QA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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