1. New York University
New York, NY • Private
There is more than meets the eye when it comes to being a director of spa and guest experience. For example, did you know that they make an average of $29.61 an hour? That's $61,585 a year! Between 2018 and 2028, the career is expected to grow 8% and produce 21,800 job opportunities across the U.S.
There are certain skills that many directors of spa and guest experience have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and creativity.
If you're interested in becoming a director of spa and guest experience, one of the first things to consider is how much education you need. We've determined that 68.2% of directors of spa and guest experience have a bachelor's degree. In terms of higher education levels, we found that 13.6% of directors of spa and guest experience have master's degrees. Even though most directors of spa and guest experience have a college degree, it's possible to become one with only a high school degree or GED.
What Am I Worth?
There are several types of director of spa and guest experience, including:
Spa Managers are tasked with taking care of operations of beauty, wellness spas, and the general health of clients. Their primary duty is taking care of the facility maintenance, staff management, creating promotional campaigns, and strategizing on a working marketing method. They are also tasked with designing budgets, training new hires, scheduling employees, and hire who they think has the best description for the job. You don't really need a university degree to qualify for this job; all you need is to have the best skills.
Some of the skills needed for this job include good management skills and the ability to recruit workers: you should be able to see the potential in any candidate and leverage it. Lastly, you must be able to develop and measure customer satisfaction. As for the salary structure of Spa Managers, it largely depends on the size of the organization, the experience of the candidate, and the country of residence. In the United States, an average Spa Manager earns between $24,000 and $36,000.
Behind the successful operations of a spa is a spa director overseeing all aspects of managing the business. Aside from managing the day-to-day operations of the spa, they are responsible for managing employees, attending to various employee or customer issues, ensuring that all staff members follow the spa's policies, and monitoring equipment and inventory.
Other duties of a spa director may include contributing to growth and development plans, creating facility operations manuals, addressing financial discrepancies, and performing daily walkthroughs of the facility to ensure that everything is in order. Some spa directors may also perform clerical tasks, such as answering phones, setting up appointments, and updating client databases.
Many spas require at least a bachelor's degree in hospitality management, business, or another relevant field for this position. Apart from that, spas look for individuals who are great leaders with strong skills in management, organization, and customer service. Having strong problem-solving and decision-making skills is also a huge advantage.
A spa director typically works in the office area of the spa, but they also frequently go around the facility or may work at the front desk. For this management role, spa directors can earn around $21,000 to $55,000 a year, depending on the facility and its location.
|Rank||State||Number of Jobs||Average Salary|
New York, NY • Private
Evanston, IL • Private
Washington, DC • Private
Cambridge, MA • Private
Baltimore, MD • Private
Philadelphia, PA • Private
Boston, MA • Private
University Park, PA • Private
Ann Arbor, MI • Private
Stanford, CA • Private
After extensive research and analysis, Zippia's data science team found that:
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|4||Carnival Cruise Line||$66,755||$32.09||1|
|5||The Walt Disney Company||$62,341||$29.97||1|
|7||Buffalo Wild Wings||$53,593||$25.77||1|
|8||Palace Sports & Entertainment||$47,605||$22.89||1|
|9||Children's Museum Tucson||$46,193||$22.21||1|
|10||Colonial Williamsburg Foundation||$41,154||$19.79||1|