Director of special events job description

Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
It is the primary responsibility of the Director of Special Events to oversee the corporate casino special events function, with added focus on International Marketing. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
Plan and execute corporate casino events, both domestic and international, to include creating and developing event concepts and themes, managing creative process for Special Event invitations and collateral, and ensuring consistent best practices are applied.Collaborate with corporate and property staff on entertainment, décor and theme creation of New Year's Eve and Chinese New Year Galas.Develop and give direction for unique, high-profile corporate special events through collaboration with senior executives of Casino Marketing and various other members of leadership while ensuring departmental practices are compliant with company policies and legal requirements.Conduct and drive all planning meetings, gift presentations, and other important functions specific to the planning of International Marketing events in partnership with property Special Events teams. Collaborate with Entertainment and International Marketing leadership to drive Far East and other international-themed concerts in Las Vegas.Partner with Corporate Casino Marketing to assist with the creation and maintenance of the Corporate Special Event calendar.Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure the company's competitive position in anticipation of changing customer needs within the dynamic hospitality and gaming environment.Domestic and International travel is required to deliver results for international events or marketing trips.Perform other job-related duties as requested.

MINIMUM REQUIREMENTS:
Bachelor's degree in Hospitality, Gaming, Event Management & Planning or related area or equivalent leadership experience.Four (4) years of prior special events, advertising or entertainment experience.Must have experience in the following areas: gaming regulations in relation to tournament practices, décor planning, set up direction.Ability to communicate effectively in English, in both written and oral forms.

PREFERRED:
Event planning certification.Two (2) years of supervisory/managerial experience.Previous experience working in similar resort setting.

CERTIFICATIONS, LICENSES, REGISTRATIONS:
Gaming license/registration as required by jurisdiction(s) Valid Passport

KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of Word, Excel, PowerPoint and Outlook.Must have interpersonal skills to work effectively with all business contacts.Ability to plan and execute multiple events simultaneously.Ability to multitask in fast-paced, changing environments under high pressure conditions.

Location:
US, Nevada

This position has an annual salary range of $100,000-$110,000 and a comprehensive benefits package including medical plan, dental plan, life insurance, pension, 401K retirement, and generous paid time off.

Currently, the Director of Special Events position is a hybrid onsite/remote position, with three days required onsite. In January 2023, all NMOA employees will work fully onsite.

Essential Duties and Responsibilities

• Create business strategy and events calendar aligned with revenue and cultivation goals.
• Budget-prepare event budgets and financial reports
• Manage and coach a Special Events Assistant Manager
• Overall responsibility for successful execution of the Annual Gala, and cultivation and stewardship events
• Manage all earned income rental events, from weddings to corporate off-sites held at the Museum
• Overall management of invitation strategy and implementation for all major events, provide direction to compile invitation lists, work with marketing and advancement to develop invitations, create event programs, and prepare event program scripts, briefings, and participant remarks (as needed)
• Monitor and analyze donor and prospect participation in events, including ROI (for fundraising and stewardship events)
• Manage a series of content rich events that educate and engage current and prospective donors in conjunction with the advancement team
• Design event program/content, schedule, and coach event speakers, oversee and approve communication and marketing materials, and event-follow up to achieve desired outcomes
• Coordinate with advancement regarding event objectives and details
• Develop and institute a plan to thank and recognize hosts, speakers, volunteers
• Consistently maintain a professional image and demeanor
• Move initiatives forward without all the answers upfront

Qualifications

• Minimum of 10 years’ experience in special events or related food service environment demonstrating success in planning, producing, and managing events.
• Knowledge of fundraising cultivation, solicitation, and stewardship strategies and techniques
• General marketing experience, as it relates to promoting weddings, corporate events and special events is preferred
• Outstanding organizational and writing skills and attention to detail
• Strong interpersonal skills, with ability to make presentations to senior-level groups as well as to build one-on-one relationships with members of diverse constituencies at all levels of authority
• Knowledge of and ability to prepare and manage budgets
• Ability to work independently on aspects of several events simultaneously
• Relevant experience to oversee external catering partner
• Strong problem-solving skills to resolve complex and competing issues quickly

About the Newark Museum of Art

We acknowledge the traditional homelands of the Lenape, also known as the Delaware, upon which The Newark Museum of Art resides.

Founded in 1909, The Newark Museum of Art (NMOA) is the largest museum in New Jersey and ranks twelfth nationally in collection size, with more than 130,000 artworks and significant holdings of science and natural history. The NMOA is committed to the values of Diversity, Equity, Accessibility, and Inclusion by responding to the evolving needs and interests of diverse audiences through participation, visitor experiences, and community engagement.

From the ancient world to contemporary art, the Museum boasts a renowned collection of exceptional quality and depth, spanning concentrations in the Arts of Global Africa; Arts of Global Asia, featuring a Tibetan Buddhist altar; Arts of the Americas; American Art, with a particular strength in Native American art; Decorative Arts; Arts of the Ancient Mediterranean; and Science.

With a focus on welcoming everyone with inclusive experiences that spark curiosity and foster community, the NMOA offers groundbreaking exhibitions, engaging programming, a research library with 60,000 volumes, paid internships, and impactful local and global partnerships. A four-acre campus includes the Ballantine House (1885), a National Historic Landmark; the Ward Carriage House (1860); the Old Stone School House (1784); the Alice Ransom Dreyfuss Memorial Garden; and Horizon Plaza. Under the leadership of Director and CEO Linda C. Harrison, the NMOA has launched an era of transformation to create an engaged citizenry by reimagining the role of the art museum in the 21st century.

The Newark Museum of Art is an Equal Opportunity Employer. In addition, we aspire to make the Museum and our environment - staff, audiences, artists, programs, and exhibitions - reflective of the diversity of the city of Newark and to capture the spirit of access, inclusion, and equity in all we do. We strongly encourage and welcome applicants from our BIPOC, disabled, and LGBTQIA communities as they must be centered in the work we do. Additionally, The Newark Museum of Art invites candidates with backgrounds or lived experiences in cultures within or adjacent to those of Asia, to further decenter nonwestern narratives in curatorial practices.

**Additional Information** $1,500 Sign-On Bonus


**Job Category** Event Management

**Location** The Ritz-Carlton Washington D.C., 1150 22nd Street NW, Washington, District of Columbia, United States

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists in leading meetings and special events. Position assists in the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Helps ensure the team meets the brand's target customer needs, employee satisfaction, and focuses on growing event revenues and maximizing the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**

• High school diploma or GED; 4 years experience in event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in event management, food and beverage, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Assisting in Managing Meetings and Special Events Operations and Budgets**

• Researches and analyzes new products, pricing and services of competition.

• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.

• Ensures the property is apprised of all groups that will impact property operations.

• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

• Leads the execution of brand service initiatives in event management areas.

• Develops an event management strategy that is aligned with the company's business strategy and leads its execution.

• Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.

**Assisting in Leading Meetings and Special Events Teams**

• Holds event management team accountable for desired service behaviors related to product and service delivery.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

• Assists in execution of departmental goals in game plans.

• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

**Managing Profitability**

• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

• Assists in creating and achieving the annual banquet budget.

• Focuses on building the property's top line revenue by supporting the execution of the annual Meetings & Special Events Marketing Plan, and providing leadership to the team on post-contractual upselling efforts.

• Partners with sales team to ensure pricing and space allocations are in line with property guidelines for maximizing revenue opportunities.

**Ensuring Exceptional Customer Service**

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

• Review customer service data to identify service failures and provide guidance on problem resolution.

**Conducting Human Resources Activities**

• Works with Human Resources to ensure compliance with all local, state and federal (OSHA, Health Department) regulations.

• Reviews property specific event operations annually and makes appropriate adjustments.

• Reviews staffing levels to ensure that guest service and operational needs are met.

• Communicates and ensures departmental and property emergency procedures are executed when necessary.

• Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., BEO meetings, pre-event briefings, staff meetings, food and beverage team, culinary team).

• Ensures performance feedback is timely through the standard feedback processes

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.