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Director, Content Strategy & Architecture
ADP 4.7
Director of strategy job in Norfolk, VA
**ADP is hiring a Director, Content Strategy & Architecture (Enterprise Knowledge Management) in either our Tempe, AZ, Norfolk, VA, Maitland, FLA or Roseland, NJ office. This is a HYBRID role.** + _Are you a strategic leader who turns complex business needs into clear, scalable content strategies that drive impact?_ + _Do you thrive at the intersection of content analysis, information architecture, and business consulting?_ + _Are you ready to shape how ADP's knowledge is designed, governed, and delivered-everywhere associates and clients need it (and where GenAI will use it)?_ Well, this may be the role for you. Ready to make your mark? **In this role, you will...** Lead the enterprise content strategy for ADP's omnichannel knowledge ecosystem, ensuring our content is structured, consistent, reusable and ready for GenAI. You will consult with Business Units, conduct content analysis and audits, define information architecture (DITA-based) and guide migration strategy while partnering closely with the Director of Content Management, who will execute content creation, deployment and lifecycle operations based on your strategy. You'll oversee a team of KM Business Partners/Content Architects, enabling them to deliver targeted content solutions that align with business outcomes, improve findability and self-service, and scale across channels (e.g., Salesforce Knowledge "The Zone," Experience Cloud, ADP Knowledge Search, SharePoint and future client portals). **What you'll do:** **Enterprise Content Strategy & Consulting** + Set the enterprise content strategy and vision, aligning to business goals, service outcomes and omnichannel publishing needs. + Act as an internal consulting partner to Business Units: assess needs, translate workflows into content strategies, and define measurable outcomes (e.g., case deflection, time-to-answer, content reuse). + Define content operating models and engagement frameworks for Business Unit onboarding and ongoing partnership. **GenAI Readiness & Innovation** + Lead GenAI content initiatives: define content structure, metadata and governance required for grounding, retrieval and safe AI use (e.g., chunking, versioning, auditability, provenance). + Partner with platform and analytics teams on RAG-ready content patterns and evaluation frameworks (precision/recall, answer quality). **Content Architecture, Taxonomy & Metadata** + Own ADP's DITA-based content architecture across the enterprise (specializations, componentization and reuse strategies). + Establish and evolve taxonomy, metadata models, and tagging standards to maximize findability, personalization and analytics. + Provide architectural guidance on information design patterns for both associate-facing and client-facing content. **Content Analysis & Migration Strategy** + Lead content audits, gap/opportunity analyses and rationalization for structured/unstructured content. + Define migration strategies (scope, sequencing, mapping, risk management) and partner with the Director of Content Management for execution. + Develop quality frameworks and measurement loops to validate content effectiveness post-migration. **Omnichannel Enablement** + Ensure content authored in IXIASOFT (CCMS) reliably publishes to multiple channels (Salesforce Knowledge, Experience Cloud, SharePoint, ADP Knowledge Search, future portals) with consistent truth across all surfaces. + Partner with platform leaders to optimize publishing pipelines, search indexing (e.g., Fusion Search), and UI presentation patterns. **Training & Enablement** + Lead BU onboarding to the DITA model and IXIASOFT toolchain: curricula, playbooks, certification, and change management. + Build reusable content strategy toolkits (governance, templates, style and structural guidelines, content patterns, MDM alignment). **Measurement & Insights** + Define and track KPIs (findability/search effectiveness, reuse and componentization rates, content freshness/SLA, case deflection, self-service success). + Use data and user feedback to prioritize strategic initiatives and continuously improve content architecture and operations. **Leadership & Team Development** + Build, lead, and develop a high-performing team of KM Business Partners/Content Architects; own hiring, performance, coaching, and career growth. + Foster a community of practice for content strategy and architecture; mentor content leaders across BUs. **Partnering & Governance** + Partner closely with the Director of Content Management, who executes content creation, deployment, and lifecycle maintenance. + Co-lead governance forums with platform leaders (Salesforce KM, ADP Knowledge Search) to align content architecture and publishing standards across channels. + Maintain relationships with key vendors (e.g., IXIASOFT) for roadmap awareness and best-practice adoption. **To succeed in this role, you'll have:** + **10+ years in content strategy, knowledge management, information architecture, or related leadership roles.** + Deep expertise in DITA, component content architecture, taxonomy/metadata, and omnichannel publishing. + Hands-on experience with IXIASOFT (CCMS) and major publishing endpoints (Salesforce Knowledge / Experience Cloud, SharePoint, ADP Knowledge Search). + Demonstrated success leading content migrations, large-scale audits, and enterprise governance. + Strong consulting skills: stakeholder management, executive communication, and the ability to translate business problems into content solutions. + Familiarity with GenAI/RAG content readiness, retrieval, and evaluation principles. **Role Boundaries & Partnership** This role (Director, Content Strategy & Architecture): + Defines content strategy, architecture, governance, and migration approach. + Consults with business units to align content frameworks with organizational goals. + Leads GenAI readiness initiatives. + Establishes training, onboarding, and KPI measurement models. Partner role (Director, Content Management): + Translates content strategy into actionable plans and oversees strategic execution across content creation, deployment, and lifecycle management. + Ensures operational excellence by implementing content engineering outputs in alignment with defined architecture and standards. + Drives continuous improvement and optimization of content processes, ensuring scalability, compliance, and readiness for emerging technologies. Together, these roles ensure one source of content truth in IXIASOFT, published consistently to all channels for associates, clients, and GenAI. **You'll love working here because you can:** + **Deliver at epic scale.** Your strategy shapes how thousands of associates and clients access trusted knowledge. + **Be surrounded by curious learners.** We challenge the status quo and grow together. + **Act like an owner & doer.** You'll set direction and see your strategy come to life. + **Give back to others.** We do the right thing for our clients, our associates, and our communities. + **Join a company committed to equality and equity.** We're building a culture where everyone belongs. Ready to architect the future of enterprise knowledge at ADP? Apply now. **Bonus points if you have:** + Experience with search (e.g., Fusion Search) and content analytics. + Change management certification (e.g., Prosci), and/or KM certifications. + Global/multinational experience and multilingual content strategy exposure. + Background in service design, knowledge-centered service (KCS), or customer support optimization. What are you waiting for? **Apply today!** Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) \#LI-MS2 Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $105,600.00 - USD $282,600.00 / Year* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$105.6k-282.6k yearly 19d ago

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Director, Content Strategy & Architecture
Blueprint30 LLC
Director of strategy job in Norfolk, VA
ADP is hiring a Director, Content Strategy & Architecture (Enterprise Knowledge Management) in either our Tempe, AZ, Norfolk, VA, Maitland, FLA or Roseland, NJ office. This is a HYBRID role. Are you a strategic leader who turns complex business needs into clear, scalable content strategies that drive impact? Do you thrive at the intersection of content analysis, information architecture, and business consulting? Are you ready to shape how ADP's knowledge is designed, governed, and delivered-everywhere associates and clients need it (and where GenAI will use it)? Well, this may be the role for you. Ready to make your mark? In this role, you will… Lead the enterprise content strategy for ADP's omnichannel knowledge ecosystem, ensuring our content is structured, consistent, reusable and ready for GenAI. You will consult with Business Units, conduct content analysis and audits, define information architecture (DITA-based) and guide migration strategy while partnering closely with the Director of Content Management, who will execute content creation, deployment and lifecycle operations based on your strategy. You'll oversee a team of KM Business Partners/Content Architects, enabling them to deliver targeted content solutions that align with business outcomes, improve findability and self-service, and scale across channels (e.g., Salesforce Knowledge “The Zone,” Experience Cloud, ADP Knowledge Search, SharePoint and future client portals). What you'll do: Enterprise Content Strategy & Consulting Set the enterprise content strategy and vision, aligning to business goals, service outcomes and omnichannel publishing needs. Act as an internal consulting partner to Business Units: assess needs, translate workflows into content strategies, and define measurable outcomes (e.g., case deflection, time-to-answer, content reuse). Define content operating models and engagement frameworks for Business Unit onboarding and ongoing partnership. GenAI Readiness & Innovation Lead GenAI content initiatives: define content structure, metadata and governance required for grounding, retrieval and safe AI use (e.g., chunking, versioning, auditability, provenance). Partner with platform and analytics teams on RAG-ready content patterns and evaluation frameworks (precision/recall, answer quality). Content Architecture, Taxonomy & Metadata Own ADP's DITA-based content architecture across the enterprise (specializations, componentization and reuse strategies). Establish and evolve taxonomy, metadata models, and tagging standards to maximize findability, personalization and analytics. Provide architectural guidance on information design patterns for both associate-facing and client-facing content. Content Analysis & Migration Strategy Lead content audits, gap/opportunity analyses and rationalization for structured/unstructured content. Define migration strategies (scope, sequencing, mapping, risk management) and partner with the Director of Content Management for execution. Develop quality frameworks and measurement loops to validate content effectiveness post-migration. Omnichannel Enablement Ensure content authored in IXIASOFT (CCMS) reliably publishes to multiple channels (Salesforce Knowledge, Experience Cloud, SharePoint, ADP Knowledge Search, future portals) with consistent truth across all surfaces. Partner with platform leaders to optimize publishing pipelines, search indexing (e.g., Fusion Search), and UI presentation patterns. Training & Enablement Lead BU onboarding to the DITA model and IXIASOFT toolchain: curricula, playbooks, certification, and change management. Build reusable content strategy toolkits (governance, templates, style and structural guidelines, content patterns, MDM alignment). Measurement & Insights Define and track KPIs (findability/search effectiveness, reuse and componentization rates, content freshness/SLA, case deflection, self-service success). Use data and user feedback to prioritize strategic initiatives and continuously improve content architecture and operations. Leadership & Team Development Build, lead, and develop a high-performing team of KM Business Partners/Content Architects; own hiring, performance, coaching, and career growth. Foster a community of practice for content strategy and architecture; mentor content leaders across BUs. Partnering & Governance Partner closely with the Director of Content Management, who executes content creation, deployment, and lifecycle maintenance. Co-lead governance forums with platform leaders (Salesforce KM, ADP Knowledge Search) to align content architecture and publishing standards across channels. Maintain relationships with key vendors (e.g., IXIASOFT) for roadmap awareness and best-practice adoption. To succeed in this role, you'll have: 10+ years in content strategy, knowledge management, information architecture, or related leadership roles. Deep expertise in DITA, component content architecture, taxonomy/metadata, and omnichannel publishing. Hands-on experience with IXIASOFT (CCMS) and major publishing endpoints (Salesforce Knowledge / Experience Cloud, SharePoint, ADP Knowledge Search). Demonstrated success leading content migrations, large-scale audits, and enterprise governance. Strong consulting skills: stakeholder management, executive communication, and the ability to translate business problems into content solutions. Familiarity with GenAI/RAG content readiness, retrieval, and evaluation principles. Role Boundaries & Partnership This role (Director, Content Strategy & Architecture): Defines content strategy, architecture, governance, and migration approach. Consults with business units to align content frameworks with organizational goals. Leads GenAI readiness initiatives. Establishes training, onboarding, and KPI measurement models. Partner role (Director, Content Management): Translates content strategy into actionable plans and oversees strategic execution across content creation, deployment, and lifecycle management. Ensures operational excellence by implementing content engineering outputs in alignment with defined architecture and standards. Drives continuous improvement and optimization of content processes, ensuring scalability, compliance, and readiness for emerging technologies. Together, these roles ensure one source of content truth in IXIASOFT, published consistently to all channels for associates, clients, and GenAI. You'll love working here because you can: Deliver at epic scale. Your strategy shapes how thousands of associates and clients access trusted knowledge. Be surrounded by curious learners. We challenge the status quo and grow together. Act like an owner & doer. You'll set direction and see your strategy come to life. Give back to others. We do the right thing for our clients, our associates, and our communities. Join a company committed to equality and equity. We're building a culture where everyone belongs. Ready to architect the future of enterprise knowledge at ADP? Apply now. Bonus points if you have: Experience with search (e.g., Fusion Search) and content analytics. Change management certification (e.g., Prosci), and/or KM certifications. Global/multinational experience and multilingual content strategy exposure. Background in service design, knowledge-centered service (KCS), or customer support optimization. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** )
$119k-162k yearly est. 3d ago
Director, Content Strategy & Architecture
Adpcareers
Director of strategy job in Norfolk, VA
ADP is hiring a Director, Content Strategy & Architecture (Enterprise Knowledge Management) in either our Tempe, AZ, Norfolk, VA, Maitland, FLA or Roseland, NJ office. This is a HYBRID role. Are you a strategic leader who turns complex business needs into clear, scalable content strategies that drive impact? Do you thrive at the intersection of content analysis, information architecture, and business consulting? Are you ready to shape how ADP's knowledge is designed, governed, and delivered-everywhere associates and clients need it (and where GenAI will use it)? Well, this may be the role for you. Ready to make your mark? In this role, you will… Lead the enterprise content strategy for ADP's omnichannel knowledge ecosystem, ensuring our content is structured, consistent, reusable and ready for GenAI. You will consult with Business Units, conduct content analysis and audits, define information architecture (DITA-based) and guide migration strategy while partnering closely with the Director of Content Management, who will execute content creation, deployment and lifecycle operations based on your strategy. You'll oversee a team of KM Business Partners/Content Architects, enabling them to deliver targeted content solutions that align with business outcomes, improve findability and self-service, and scale across channels (e.g., Salesforce Knowledge “The Zone,” Experience Cloud, ADP Knowledge Search, SharePoint and future client portals). What you'll do: Enterprise Content Strategy & Consulting Set the enterprise content strategy and vision, aligning to business goals, service outcomes and omnichannel publishing needs. Act as an internal consulting partner to Business Units: assess needs, translate workflows into content strategies, and define measurable outcomes (e.g., case deflection, time-to-answer, content reuse). Define content operating models and engagement frameworks for Business Unit onboarding and ongoing partnership. GenAI Readiness & Innovation Lead GenAI content initiatives: define content structure, metadata and governance required for grounding, retrieval and safe AI use (e.g., chunking, versioning, auditability, provenance). Partner with platform and analytics teams on RAG-ready content patterns and evaluation frameworks (precision/recall, answer quality). Content Architecture, Taxonomy & Metadata Own ADP's DITA-based content architecture across the enterprise (specializations, componentization and reuse strategies). Establish and evolve taxonomy, metadata models, and tagging standards to maximize findability, personalization and analytics. Provide architectural guidance on information design patterns for both associate-facing and client-facing content. Content Analysis & Migration Strategy Lead content audits, gap/opportunity analyses and rationalization for structured/unstructured content. Define migration strategies (scope, sequencing, mapping, risk management) and partner with the Director of Content Management for execution. Develop quality frameworks and measurement loops to validate content effectiveness post-migration. Omnichannel Enablement Ensure content authored in IXIASOFT (CCMS) reliably publishes to multiple channels (Salesforce Knowledge, Experience Cloud, SharePoint, ADP Knowledge Search, future portals) with consistent truth across all surfaces. Partner with platform leaders to optimize publishing pipelines, search indexing (e.g., Fusion Search), and UI presentation patterns. Training & Enablement Lead BU onboarding to the DITA model and IXIASOFT toolchain: curricula, playbooks, certification, and change management. Build reusable content strategy toolkits (governance, templates, style and structural guidelines, content patterns, MDM alignment). Measurement & Insights Define and track KPIs (findability/search effectiveness, reuse and componentization rates, content freshness/SLA, case deflection, self-service success). Use data and user feedback to prioritize strategic initiatives and continuously improve content architecture and operations. Leadership & Team Development Build, lead, and develop a high-performing team of KM Business Partners/Content Architects; own hiring, performance, coaching, and career growth. Foster a community of practice for content strategy and architecture; mentor content leaders across BUs. Partnering & Governance Partner closely with the Director of Content Management, who executes content creation, deployment, and lifecycle maintenance. Co-lead governance forums with platform leaders (Salesforce KM, ADP Knowledge Search) to align content architecture and publishing standards across channels. Maintain relationships with key vendors (e.g., IXIASOFT) for roadmap awareness and best-practice adoption. To succeed in this role, you'll have: 10+ years in content strategy, knowledge management, information architecture, or related leadership roles. Deep expertise in DITA, component content architecture, taxonomy/metadata, and omnichannel publishing. Hands-on experience with IXIASOFT (CCMS) and major publishing endpoints (Salesforce Knowledge / Experience Cloud, SharePoint, ADP Knowledge Search). Demonstrated success leading content migrations, large-scale audits, and enterprise governance. Strong consulting skills: stakeholder management, executive communication, and the ability to translate business problems into content solutions. Familiarity with GenAI/RAG content readiness, retrieval, and evaluation principles. Role Boundaries & Partnership This role (Director, Content Strategy & Architecture): Defines content strategy, architecture, governance, and migration approach. Consults with business units to align content frameworks with organizational goals. Leads GenAI readiness initiatives. Establishes training, onboarding, and KPI measurement models. Partner role (Director, Content Management): Translates content strategy into actionable plans and oversees strategic execution across content creation, deployment, and lifecycle management. Ensures operational excellence by implementing content engineering outputs in alignment with defined architecture and standards. Drives continuous improvement and optimization of content processes, ensuring scalability, compliance, and readiness for emerging technologies. Together, these roles ensure one source of content truth in IXIASOFT, published consistently to all channels for associates, clients, and GenAI. You'll love working here because you can: Deliver at epic scale. Your strategy shapes how thousands of associates and clients access trusted knowledge. Be surrounded by curious learners. We challenge the status quo and grow together. Act like an owner & doer. You'll set direction and see your strategy come to life. Give back to others. We do the right thing for our clients, our associates, and our communities. Join a company committed to equality and equity. We're building a culture where everyone belongs. Ready to architect the future of enterprise knowledge at ADP? Apply now. Bonus points if you have: Experience with search (e.g., Fusion Search) and content analytics. Change management certification (e.g., Prosci), and/or KM certifications. Global/multinational experience and multilingual content strategy exposure. Background in service design, knowledge-centered service (KCS), or customer support optimization. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY (ADA version: https://youtu.be/IQjUCA8SOoA )
$119k-162k yearly est. 3d ago
Director of Account Management
INIT Innovations In Transportation 4.6
Director of strategy job in Chesapeake, VA
Key Responsibilities Leadership & Team Management Own performance of the Account Managers and Proposal Managers, Accounts, including revenue, retention, forecast accuracy, and proposal quality. Set team KPIs, quotas, and performance expectations aligned with revenue and retention goals. Set clear expectations, inspect execution, and take corrective action when standards are missed. Conduct one-on-ones, pipeline reviews, and quarterly performance evaluations. Hold AMs and PrMAs accountable for account plans, QBR quality, pipeline hygiene, and follow-through. Customer Relationship & Executive Engagement Provide senior-level oversight and escalation support for customer relationships. Personally own executive relationships for INIT's most critical accounts. Step in early on at-risk accounts and drive recovery plans. Oversee regular QBRs, executive business reviews, and long-term partnership planning. Ensure customers see INIT as a long-term strategic partner, not a vendor. Account Growth & Retention Drive renewals, support agreements, hardware refreshes, and expansions across INIT's portfolio. Guide AMs in identifying upsell opportunities. Oversee pricing strategy that balance competitiveness, margin, and long-term value. Operational & Business Management Enforce accurate forecasting, pipeline visibility, and Salesforce discipline. Standardize reporting, account plans, Quarterly Business Review templates, and renewal processes. Provide recurring reporting to senior leadership on revenue, retention, and account health. Cross-Functional Strategy Break down internal friction that slows execution for customers. Collaborate closely with Project Management, Engineering, Support, and Product. Align account strategy tightly with corporate growth priorities. Represent INIT at customer meetings, industry conferences, and technical forums. Required Qualifications Bachelor's degree in Business, Engineering, or related field (MBA preferred). 10+ years in account management, client success, or transit technology. 5+ years managing sales, account management, or customer success teams. Proven success in customer retention, revenue growth, and complex B2B environments. Strong financial and contractual acumen. Proficiency in Salesforce and Microsoft 365.
$133k-215k yearly est. 26d ago
VP, Data Strategy & Governance
Rxbenefits 4.5
Director of strategy job in Virginia Beach, VA
The Vice President of Data Strategy & Governance will play a pivotal role in shaping and executing RxBenefits data governance strategy to ensure trusted, compliant, and business-ready data across the organization. This role is responsible for establishing a sustainable governance operating model that enables high-quality data, consistent enterprise semantics, and confident decision-making across analytics, reporting, AI, and digital initiatives.This position works in close partnership with Executive Leadership, Business Domain Data Stewards, the Data Engineering Director, and Analytics & Reporting leaders. The VP of Data Governance sets the standards, decision frameworks, and operating model that align these teams toward a common enterprise semantic layer, governed data products, and consistent metrics. **Key Responsibilities** **:** 1. **Enterprise Data Strategy & Vision:** 2. Define and advance enterprise long-term data vision and roadmap, aligned to business priorities and growth objectives. 3. Position data as a strategic asset to support decision-making via analytics, AI models, and digital innovation. 4. **Data Governance & Program Sponsorship:** 5. Lead the development and adoption of a data governance framework with clear roles and accountabilities, including standards and operating models. 6. Sponsor and champion the data governance program across the organization. 7. Establish and mature business data stewardship across domains, with clear ownership, accountability, and success measures. 8. Lead and facilitate enterprise data governance councils and forums to drive alignment and resolve cross-domain issues. 9. **Semantic Layer & Enterprise Data Alignment:** 10. Partner closely with Data Engineering and Analytics/Reporting leadership to define and enforce enterprise semantic standards, shared business definitions, and governed metrics. 11. Ensure analytics, dashboards, and downstream data products consistently leverage a common enterprise semantic layer (e.g., EDM or canonical business models). 12. Establish governance checkpoints within the data product and analytics lifecycle to prevent metric drift, semantic inconsistencies, and reconciliation issues. 13. Drive adoption of standardized definitions through data catalogs, reporting layers, and analytics tools. 1. **Stakeholder Alignment & Communication:** 2. Foster cross-functional collaboration to ensure data governance and data product operating model aligns with business priorities. 3. Act as a trusted advisor to executives on data-related matters. 4. **Driving Business Value:** 5. Ensure governance initiatives deliver measurable outcomes such as faster access to trusted data, reduced reporting rework, and improved decision confidence. 6. Align data governance priorities to high-value business use cases across pricing, finance, operations, and client reporting. 7. Demonstrate tangible ROI from data and analytics investments through improved efficiency, reduced risk, and better insights. 1. **Data Quality, Integrity & Trust** 2. Define and monitor data quality standards and KPIs (accuracy, completeness, timeliness, consistency). 3. Implement processes and tooling for data profiling, data cataloging, and lineage to improve transparency, issue resolution, and change management. 4. Ensure a "single source of truth" for critical enterprise data domains. **Qualifications** **:** + Proven experience of 12+ years in data governance, data management, or related fields, with a minimum of 5+ years in a senior leadership role. + Strong strategic planning and communication skills, with a demonstrated ability to influence at the executive level. + Experience in leading complex, cross-functional teams and aligning data investments with business priorities + In-depth knowledge of data governance frameworks, tools, and best practices and experience driving business and technical stakeholder partnership for data governance success + Ability to drive cultural change and foster a data-driven decision-making environment **Desired Outcomes** **:** (12-18 months): + A clear, enterprise-wide data governance operating model with defined ownership and accountability. + A single, trusted enterprise semantic layer adopted consistently across analytics, reporting, and data products. + Reduced metric discrepancies and reconciliation effort across business units. + Improved data quality, transparency, and trust in executive and regulatory reporting. + Governance recognized as an enabler of speed, scale, and better business decisions. + Ensure data products are aligned with priority use cases and desired business outcomes RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
$108k-165k yearly est. 19d ago
Director of Strategic Workforce Planning
USAA 4.7
Director of strategy job in Chesapeake, VA
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$127.3k-243.3k yearly Auto-Apply 4d ago
Director II Digital Claims Operations
Carebridge 3.8
Director of strategy job in Norfolk, VA
Director II Digital Claims Operations (Dir II Digital Ops) Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidate resides within a commutable distance from an office. The Director II Digital Claims Operations oversees a combined digital and operations unit(s); executes strategies to deliver industry leading digitized service results. Serve as a leader across departmental lines in order to further penetration of operational digitization, E2E efficiencies, lowered administrative costs and an excellent member and provider experience. How you will make an impact: * Lead digital transformation initiatives that improve claims operations and overall service delivery. * Partner with leaders across the organization to implement strategic plans and shared goals. * Leads overall strategic work streams for transformational priorities which requires significant accountability and management of numerous special projects. * Plans, directs, and controls the resources and efforts within a blended Digital Claims Operations organization. * Effectively manage the resolution of intra-organizational issues in the balanced best interests of the business. * Executes objectives of the company and the blended Digital Ops organization * Responsible & accountable for implementation / management of digitization initiatives that demonstrates understanding of current and future operational business processes that digitization does/can enable. * Ensures compliance with state and federal regulations. * Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements. * Manages an enterprise suite of applications by developing digitization forecast and delivery plan. * Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis. * Delivers operational guidance and offers system solutions that support the operations of their functional areas on a 24x7x365 basis. * Plans and executes annual projects while maintaining profit and loss (P&L) responsibility. * Develops a strong team through training and effective organizational development practices. * Implements the policies, practices, and procedures of the company and blended digital and operations organizations. * Manages direction of information system and programming activities of technical staff. * Leveraging reporting and analytics tools, continually monitors procedures and operational metrics to ensure these are met by staff. * Builds strong partnerships with market and digital leads, Benefits Administration, Provider Engagement and Contracting, Sales and Internal Audit. * Hires, trains coaches, counsels, and evaluates performance of direct reports. Minimum Requirements: * Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years experience leading technology (application development, configuration, maintenance or implementation and support) teams and/or cross functional project (technology and operations) teams; or any combination of education and experience which would provide an equivalent background. * Requires 7 years' management experience. Preferred Skills, Capabilities, and Experiences: * Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred. * Proven track record leading Digital Transformation in a Claims operational setting strongly preferred. * Health insurance industry experience strongly preferred. * Claims operational experience strongly preferred. * Process Improvement/Six Sigma skillset preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $179,080 to $280,830. Locations: Illinois; California; Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$179.1k-280.8k yearly Auto-Apply 60d+ ago
Director II, Digital Claims Operations
Elevance Health
Director of strategy job in Norfolk, VA
Director II, Digital Claims Operations (Dir II Digital Ops) Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidate resides within a commutable distance from an office. The Director II, Digital Claims Operations oversees a combined digital and operations unit(s); executes strategies to deliver industry leading digitized service results. Serve as a leader across departmental lines in order to further penetration of operational digitization, E2E efficiencies, lowered administrative costs and an excellent member and provider experience. How you will make an impact: * Lead digital transformation initiatives that improve claims operations and overall service delivery. * Partner with leaders across the organization to implement strategic plans and shared goals. * Leads overall strategic work streams for transformational priorities which requires significant accountability and management of numerous special projects. * Plans, directs, and controls the resources and efforts within a blended Digital Claims Operations organization. * Effectively manage the resolution of intra-organizational issues in the balanced best interests of the business. * Executes objectives of the company and the blended Digital Ops organization * Responsible & accountable for implementation / management of digitization initiatives that demonstrates understanding of current and future operational business processes that digitization does/can enable. * Ensures compliance with state and federal regulations. * Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements. * Manages an enterprise suite of applications by developing digitization forecast and delivery plan. * Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis. * Delivers operational guidance and offers system solutions that support the operations of their functional areas on a 24x7x365 basis. * Plans and executes annual projects while maintaining profit and loss (P&L) responsibility. * Develops a strong team through training and effective organizational development practices. * Implements the policies, practices, and procedures of the company and blended digital and operations organizations. * Manages direction of information system and programming activities of technical staff. * Leveraging reporting and analytics tools, continually monitors procedures and operational metrics to ensure these are met by staff. * Builds strong partnerships with market and digital leads, Benefits Administration, Provider Engagement and Contracting, Sales and Internal Audit. * Hires, trains coaches, counsels, and evaluates performance of direct reports. Minimum Requirements: * Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years experience leading technology (application development, configuration, maintenance or implementation and support) teams and/or cross functional project (technology and operations) teams; or any combination of education and experience which would provide an equivalent background. * Requires 7 years' management experience. Preferred Skills, Capabilities, and Experiences: * Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred. * Proven track record leading Digital Transformation in a Claims operational setting strongly preferred. * Digital literacy strongly preferred. * Health insurance industry experience strongly preferred. * Claims operational experience strongly preferred. * Process Improvement/Six Sigma skillset preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $179,080 to $280,830. Locations: Illinois; California; Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Director Workshift: 1st Shift (United States of America) Job Family: CLM > Claims Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$179.1k-280.8k yearly 20d ago
Director of Ecommerce
Born Primitive, LLC
Director of strategy job in Virginia Beach, VA
Company: Born Primitive (********************** Position: Full Time Hours: Monday - Friday 9:00am - 5:00pm Are you ready to build a career that's not just a job but a meaningful journey? At Born Primitive, we offer more than just work - we offer a dynamic, collaborative environment where passion meets purpose. With exceptional work-life balance and a team that feels like family, you'll thrive both personally and professionally. Born Primitive is proudly Veteran-owned and operated, deeply rooted in the values that make our nation great: sacrifice, honor, and unwavering commitment to freedom . We're inspired by the men and women who embody these principles, and we strive to carry their legacy forward. Our team members don't just work here - they reflect these values in everything they do, becoming a vital part of a mission larger than themselves. If you're passionate about making an impact and want to grow with a company that stands for something greater, Born Primitive might be the perfect fit for you. Join us, and be part of a team that inspires and uplifts, every single day. Overview: Born Primitive is seeking a growth-minded Ecommerce Director eager to build and implement a competitive ecommerce strategy within a D2C brand. As the Ecommerce Director, you will be responsible for developing and executing strategies to optimize Born Primitive's online footprint, drive sales growth, increase site traffic, and optimize customer experience across desktop, mobile and app sales channels. This role requires a deep and thorough knowledge of ecommerce best practices, ability to execute at a high level and collaborate cross-functionally in a fast-paced environment and stay abreast of industry insights and trends. Essential Job Function: Manage developer, merchandizer, designers and freelancers to optimize and maintain company's ecommerce channels spanning global markets Develop comprehensive ecommerce strategy to achieve company KPI's and direct execution across cross-functional teams Create and cascade SEO strategy to developers and copywriters to optimize organic footprint and customer acquisition Oversee the development and maintenance of ecommerce site Optimize user experience to increase conversion rate on desktop, mobile and app Collaborate cross-functionally with Product, Marketing, Retail and Supply/Logistics team to establish cohesion and execute multi-channel efforts Enhance user experience to drive higher AOV, LTV, and CVR Analyze sales performance and implement strategies to drive revenue growth Track KPI's and make data-based recommendations to senior leadership on a monthly basis Desired Skills Understanding of digital marketing best practices Comprehensive knowledge of SEO/SEM Understanding of CSS, HTML, and Java Script Proficiency in UX/UI design Experience and proficiency with using Google Analytics and interpreting data Experience with various merchandizing and personalization tools (Nosto specifically) Experience in desktop, mobile, and app optimization Required Minimum Qualifications/Job Knowledge: Bachelor's degree in Business, Ecommerce or Related Field 6+ years of experience in Ecommerce, specifically D2C 5+ years of experience managing a team Shopify Plus experience (Required) Demonstrated success in driving revenue growth and hitting objectives Experience managing multiple large ecommerce sites and proficiency with CMS platforms Comprehensive grasp of system design, merchandizing and user experience Demonstrated success in utilizing data and consumer behavior insights to drive growth Start-up experience (Preferred) Physical Requirements: This is a primarily sedentary position, however, standing desks are available for use. Associates may occasionally climb stairs, bend, stoop, walk, lift up to 10 lbs., and crouch as needed. Rarely associates in this position may be asked to push/pull up to 50 lbs., work in extreme conditions (heat/cold), and/or travel on a voluntary basis. How You Will Be Rewarded: Competitive Salary Generous Paid Time Off, including Christmas Eve through New Year's Day Off Paid Sick Time Benefits - Medical, Dental, Vision, including Company Paid Life Insurance Supplemental/Voluntary Insurance Plans through Aflac 401(k) Plan with Company Matching Clothing Stipend Born Primitive Free Gym Membership Born Primitive is an ADAAA compliant and equal opportunity employer. We welcome applicants from all backgrounds. Employment decisions will be made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or any other protected status.
$113k-183k yearly est. Auto-Apply 60d+ ago
Digital Strategy Director
Operation Smile 4.0
Director of strategy job in Virginia Beach, VA
Role: Digital Strategy Director Travel: This position requires periodic travel, typically up to four trips per year (approximately once per quarter), to support key organizational meetings and global initiatives. Position Summary The Director of Digital Strategy is a new position at Operation Smile, responsible for developing and growing a digital strategy function from the ground up. While this is a strategic role, it also requires a willingness to engage in hands-on delivery of outputs - from overseeing platform management to directly supporting digital initiatives - while building long-term capacity and processes. The Director will serve as the lead architect for the organization's digital transformation, designing, developing, and optimizing a comprehensive digital ecosystem that advances fundraising, communications, and brand engagement. They will be responsible for ensuring that our digital presence, spanning platforms, infrastructure, content strategy, and stakeholder engagement, drives impact, reach, and revenue. This role will oversee all external-facing digital real estate (websites, microsites, social media platforms, donation forms, CRM/web integrations) and act as the central strategist aligning digital activity across departments. The Director will function as a partner and service collaborator, working across the organization with teams such as Fundraising (including Mass Market Fundraising, Philanthropy and Planned Giving, Corporate Partnerships, etc.), Marketing & Communications, Programs, Advocacy, Events, and the Office of the CEO, as engaged, key internal clients. Key Responsibilities Strategy & Leadership Develop and own the organization-wide digital strategy roadmap, aligning infrastructure, content, and engagement with fundraising, communications, and mission goals. Establish and grow the digital strategy function, defining processes, workflows, and capacity for future growth. Partner with senior leaders across fundraising, marketing, and program teams to identify overlaps, gaps, and opportunities for integration. Champion digital innovation, data-driven decision-making, and a culture of digital experimentation. Serve as the internal digital advisor and strategist, translating needs into actionable solutions. Ensure digital strategy aligns with the global brand identity while supporting localization in priority markets. Digital Infrastructure & Platforms Oversee management, development, and optimization of digital platforms: CMS, donation platforms, CRM integrations, analytics, automation, and advocacy/action tools. Lead hands-on delivery of platform improvements, vendor implementations, and cross-team digital projects where needed. Establish and maintain digital governance frameworks (SEO, UX, accessibility, tagging, security, GDPR/privacy compliance). Manage those vendor and technology partners that provide digital infrastructure and collaborate with other vendors as needed to facilitate delivery of campaigns and projects. Drive ongoing improvements in user experience and supporter journeys. Collaboration with Fundraising Teams Partner with all fundraising teams to ensure digital platforms, tools, and integrations meet their evolving needs in acquisition, cultivation, conversion, and stewardship. Provide analytics, testing capabilities, and optimization strategies to maximize fundraising ROI. Support the development of seamless digital donor experiences across diverse channels and audiences. Specifically collaborate with MMFR leadership as their principal internal client, ensuring robust donor journeys and scalable digital fundraising infrastructure. Cross-Team Coordination Facilitate planning sessions across departments and functions (fundraising, advocacy, events, programs, executive leadership team) to ensure consistency of digital presence and brand alignment. Coordinate digital initiatives that span multiple teams, ensuring timelines, deliverables, and resources are aligned. Work closely with IT/Operations to ensure platforms and integrations meet evolving organizational needs. Content & Engagement Oversee non-fundraising digital content strategies (impact storytelling, advocacy campaigns, leadership communications, multimedia assets). Ensure brand-aligned, consistent storytelling across websites, social media, and digital platforms. Lead multi-channel engagement strategies (Facebook, YouTube, TikTok, Instagram, X/Twitter) and explore influencer/partnership opportunities. Experiment with emerging platforms and formats, including personalization and immersive storytelling. Measurement & Optimization Establish KPIs and dashboards for digital performance across fundraising and communications. Produce quarterly and annual reporting for leadership, surfacing insights and opportunities. Monitor industry trends and recommend innovative solutions for testing and scaling. Track and coordinate cross-team digital spend (while some budgets may ultimately remain with diverse internal teams). Qualifications Requirements 8 - 10 years of progressive experience in digital strategy, fundraising, marketing, or integrated campaign management, preferably within large nonprofits, NGOs, or mission-driven organizations. Proven success in building and leading organization-wide digital strategies that integrate fundraising, brand engagement, and communications. Expertise with core digital platforms and tools: CMS (WordPress/Drupal), CRM (Salesforce, BBCRM, or similar), donation platforms, analytics, and marketing automation. Strong understanding of digital fundraising ecosystems: donor journeys, payment processing, acquisition, and retention. Excellent project management and cross-functional coordination skills. Strong analytical skills with the ability to translate data into insights and action. Demonstrated ability to collaborate across diverse stakeholders in a global/matrixed environment. Exceptional communication, facilitation, and vendor management skills. Strategic thinker who can see both the big picture and executional detail. Collaborative and service-oriented, treating internal teams as clients. Comfortable building a new function, balancing immediate delivery needs with long-term capacity building. Comfortable navigating ambiguity, balancing competing priorities, and driving innovation. Inspirational people leader, able to coach, grow, and manage a diverse digital team. Compensation: Operation Smile is committed to pay transparency. The anticipated salary range for this position is $90,000 to $115,000 - which may vary slightly based on a candidate's experience, qualifications, and geographic location. Why Operation Smile? Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being. A Brighter Future - Make saving for the future easy with Operation Smile's 401(k) plan, featuring Safe Harbor and employer matching. Cha-ching! Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles! Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what! Take Your Time (Off) - Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation. Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements. Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.
$90k-115k yearly 16d ago
Lifecycle Maximization Marketing Director
Groundworks 4.2
Director of strategy job in Virginia Beach, VA
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! Groundworks is searching for a skilled Director of Lifecycle Maximization Marketing to join our team in Virginia Beach, VA! The Director, Lifecycle Maximization Marketing, is responsible for designing, executing, and optimizing marketing strategies that drive customer engagement, retention, and lifetime value across the entire customer journey. This role combines data-driven insights with creative execution to ensure customers receive personalized, timely, and impactful communications that deepen loyalty and maximize revenue. Duties and Responsibilities Own the customer journey lifecycle: Develop and manage marketing strategies across all stages-acquisition, onboarding, engagement, retention, and reactivation. Segmentation & personalization: Use behavioral, transactional, and demographic data to build targeted lifecycle campaigns that increase engagement and conversion. Campaign execution: Create and manage multi-channel lifecycle campaigns (email, SMS, in-app, push, owned channels, paid media retargeting, etc.) with a focus on automation and scalability. Customer insights: Analyze performance metrics (e.g., churn rate, CLV, engagement rates, repeat purchase rate) to identify opportunities for growth. Optimization: Conduct A/B and multivariate testing to continuously refine messaging, timing, and channel mix for maximum impact. Cross-functional collaboration: Partner with operations, sales, analytics, creative, and brand and performance teams to ensure a seamless customer experience across touchpoints. Technology & tools: Develop and manage marketing automation platforms (e.g., Cordial, Braze, HubSpot, Salesforce Marketing Cloud, Klaviyo) to execute campaigns efficiently. Customer feedback loop: Lead development and analysis of customer journey research to improve satisfaction and loyalty. Retention & loyalty programs: Design and optimize retention and rewards initiatives to enhance customer stickiness and reduce churn. It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. Qualifications Bachelor's degree in Marketing, Business, Communications, or a related field (MBA preferred). 10+ years of experience in lifecycle, CRM, retention, or growth marketing. Proven track record of driving measurable improvements in customer retention, engagement, and lifetime value. Strong analytical skills and experience with data visualization tools (e.g., Looker, Tableau, Google Analytics). Hands-on experience with marketing automation and CRM tools at scale (e.g., Braze, Iterable, Salesforce, HubSpot). Excellent communication skills and a customer-centric mindset. Ability to manage multiple projects in a fast-paced environment. This role is both strategic and hands-on, requiring creative thinking, technical expertise, and performance analysis to drive customer engagement and retention. KPI's will include customer conversion and retention, lifetime value, customer engagement, etc. Requirements Full-time onsite/hybrid Occasional periods extended hours during key marketing initiatives or seasonal peaks Occasional travel for meetings, conferences, or company events What we Provide: Competitive Pay Employee Company Ownership Opportunities Industry Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award Winning Culture
$80k-130k yearly est. Auto-Apply 26d ago
Marketing / Outreach Director
Medical Temporaries, Inc. 3.7
Director of strategy job in Virginia Beach, VA
Job DescriptionMedical Temporaries, Inc. is currently seeking an experienced ***Marketing / Outreach Director***. Minimum of 2 years of experience required. This is a FULL TIME/DIRECT HIRE position requiring availability between the hours of 8AM-5:00PM, Monday through Friday, located in Virginia Beach, VA (23462). Experience Required: 2-5+ years outreach, marketing, or behavioral healthcare business development Role Overview The Marketing / Outreach Director is responsible for developing and maintaining referral relationships, increasing community awareness, and supporting census growth for a Substance Use Disorder (SUD) treatment program. This role is ideal for a motivated, relationship-driven professional who thrives in a dynamic, growth-oriented environment and enjoys building partnerships from the ground up. Working closely with executive leadership, the Marketing / Outreach Director will help establish outreach systems, represent the program in the community, and support marketing strategy during an exciting phase of program growth. Responsibilities Include: Building and maintaining referral relationships with hospitals, detox centers, therapists, and community providers Conducting daily visits to referral sources to promote program services Representing the organization professionally at networking events and community functions Coordinating community events, presentations, and strategic partnerships Developing consistent communication with current and prospective referral sources Managing outreach activity logs, CRM updates, and referral tracking Preparing weekly outreach and activity reports for leadership Collaborating with leadership on marketing materials, messaging, and outreach strategy Supporting brand visibility and census growth initiatives Ideal Candidate Qualities: Strong verbal and written communication skills Polished, professional presence in community settings Self-driven, organized, and accountable Reliable follow-through and strong time management Ability to build trust and rapport quickly Comfortable working independently in a growing program environment Requirements: 2-5+ years of experience in outreach, marketing, or business development Experience in behavioral health, substance use treatment, or healthcare preferred Strong relationship-building and presentation skills Ability to manage multiple priorities and work autonomously Proficiency with CRM systems and outreach tracking tools Valid driver's license and reliable transportation Preferred Qualifications: Experience in Substance Use Disorder (SUD) or mental health treatment programs Existing referral relationships within the local healthcare or behavioral health community Experience supporting startup or expanding programs Compensation & Growth Opportunity: Competitive compensation based on experience Opportunity to grow with a developing program High visibility role with direct impact on program growth Professional development and leadership exposure Benefits: $80,000K - $110,000K based on experience level Direct Hire Medical, Dental, Vision benefits PTO Holiday Pay About Us: Medical Temporaries is sincere in its efforts to provide quality medical care to the community. We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it. We build a bridge to help you reach your career goals. Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities. With more than 32 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner. We work diligently to ensure the job is a good fit for everyone, Your Success is our Success. For more information about our company and current opportunities, you can visit our website at ***************** Medical Temporaries is an Equal Opportunity Employer and a Drug Free Workplace.
$84k-132k yearly est. 8d ago
Water/Wastewater Master Planning Director
Withersravenel 3.6
Director of strategy job in Powellsville, NC
Join us as our next Water/Wastewater Master Planning Director Shape the future of our communities. Lead work that truly matters. At WithersRavenel, we believe that water is more than a resource - it's a lifeline, a connector, and a shared responsibility. Every day, communities rely on resilient water and wastewater systems to live, grow and thrive. We're searching for a leader who not only understands this truth, but feels it. We are seeking a Water/Wastewater Master Planning Director who is inspired by the opportunity to create lasting impact. Someone who is driven by purpose, energized by complex challenges, and motivated by the change to guide a team in designing systems that will support generations to come. In this role, you will chart the long-term vision for sustainable water and wastewater infrastructure- transforming data into direction, challenges into solutions, and ideas into plans that strengthen communities across our region. You'll work alongside passionate peers, collaborate with our community partners, and shape strategies that influence how cities grow and adapt. Most importantly, you'll lead talented engineers and consultants who look to you for insight, mentorship, and innovation. This opportunity is hybrid and may be based in any of our North Carolina offices-Asheville, Cary, Charlotte, Greensboro, Powells Point, or Wilmington. What You'll Lead & Inspire Develop long-term water and wastewater master plans that balance today's needs with future demands. Collaborate with key company leaders to create implementable, sustainable strategies. Enhance data collection and analysis methods to deliver smarter, more impactful insights. Oversee multiple projects with a focus on quality, efficiency, and timely delivery. Lead, mentor, and grow a high-performing team. Partner with agencies, communities, and stakeholders to build trust and gain support. Ensure compliance with regulatory standards while driving innovation and sustainability. Continuously seek new technologies and approaches to advance water and wastewater modeling. If you're ready to lead with purpose and help shape sustainable, resilient communities, we'd love to meet you. Your work will matter here - and so will you. Requirements A Bachelor's degree in Civil Engineering, Environmental Engineering, or a related field. 10+ years in water/wastewater engineering and at least 5 years leading people or projects. A Professional Engineer (PE) license. Required proficiency in the following software: WaterGems, PCSWMM, and ArcGIS Suite Preferred proficiency in the following tools: RStudio and Python Exceptional communication and presentation skills, with the ability to speak confidently in public forums. A strategic, innovative mindset and the ability to see both the big picture and the path to get there. A passion for working with diverse stakeholders and navigating the complexity of community infrastructure planning. Working Conditions The assignment may require infrequent evening/weekend work and job site visits outdoors. Candidates should enjoy working in collaborative, fast-paced, and client-driven environment. Physical Requirements The assignment may occasionally require repetitive physical tasks (such as operating a computer), standing and/or sitting for extended periods of time, extended time travelling in a vehicle, and carrying equipment and materials up to 25 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. WithersRavenel is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, disability, age, military service, or other non-merit factors protected by federal, state, or local laws. At WithersRavenel, we strive to build and nurture a culture where diversity, inclusivity, and belonging are a normal part of doing business, not an initiative. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. By hiring highly talented people who align with our Core Values, we continue to enrich and broaden our ownership community, as well as the employee and client experience. This purposeful approach to diversity and inclusion leads to greater commitment, collaboration, and effectiveness in our culture, work, and lives.
$96k-132k yearly est. 46d ago
Director of Development & Marketing
The Planning Council 3.2
Director of strategy job in Norfolk, VA
Job DescriptionJob Title: Director of Development & Marketing Reports to: President/CEO FLSA Status: Exempt, Full-Time From children's services to homelessness, The Planning Council has identified issues of regional concern and brought together the decision makers and resources to address the challenges. With expertise in community needs assessments, compliance auditing, research and evaluation, our team partners with federal, state, and local governments and businesses, nonprofit agencies, and the faith-based community to address the most vulnerable populations' needs. Since 1941, our dedicated team has reached geographic boundaries and organizational structures to bring together the right partners to transform ideas into reality. Position Summary: Director of Development & Marketing will develop and execute strategies to raise money and awareness for The Planning Council, blending promotional skills with donor cultivation; plan campaigns (digital, events, grants), manage donor relationships, create compelling content (storytelling, social media), and analyze results to meet financial targets. It's a strategic role that requires strong communication, project management, and digital marketing savvy to secure resources and drive mission impact. This position will maintain the workflow and work culture for the team and board. This position is the lynchpin for all things in organizational strategic planning, fund and program development, and communications. At The Planning Council, we believe our team is the best asset we have, and Director of Development & Marketing ensures that the organization remains relevant-while amplifying this message internally and externally-is essential to our continued success. Additionally, a critical component is working in partnership with the CEO, managing the internal and external relationships and projects and assisting in launching and driving the strategic planning and fund development growth of the organization. The Director of Development & Marketing is both an in-house and an outward facing position representing The Planning Council within the greater community and all media outlets, traditional & through social media. About this Role: The Director of Development & Marketing supports the full range of activities led by the President/CEO, serving as a key partner in driving internal effectiveness and cohesion. This role administers the organization's employee engagement strategy and oversees all aspects from organizing all internal trainings and team gatherings, fostering a connected and continuously developing workplace culture. This position requires strong organizational skills, critical thinking, and the ability to anticipate next steps. Regular communication and updates to the CEO creates a productive partnership and are critical to success in the position. Essential Functions: FUND AND PROGRAM DEVELOPMENT Manage fund development administrative responsibilities such as cultivating major and individual donors, managing the NAP Tax Credits, data analytics and demographic data collection/management. Search for and apply to all relevant grant opportunities for program needs, events and/or program sponsorships. Strategically develop annual fundraising plans, set goals, and identify new funding opportunities. In concert with the CEO, orchestrate a successful annual fundraiser to feed the innovation fund so TPC has revenue to use when creating new start-up programs addressing community needs. Engage in developing the launch of innovative programs with others and determining extent of engagement case by case. COMMUNICATIONS Maintain the organization website, social media presence (minimally LinkedIn and Facebook) to remain relevant and constant in the minds of our growing diverse audiences. Design and manage a TPC newsletter with a cadence that makes the most sense; quarterly, three times/year. Teach the public who we are. Grow the list of recipients as an ongoing task to broaden our reach to a diverse audience. Engage with the in-house and remote teams so to operate as one with ample communications and opportunities for connections. Find opportunities for staff to put their best face forward in representing TPC publicly, such as podcasts, interviews, newspaper articles, applying for/winning awards, presenters at conferences. LEADERSHIP ROLE Assist with in-house trainings, professional development, retreats, and team gatherings. Monitor and guide the management of Strategic Plan for all personnel engaged to attain a successful outcome. Manage required multi-state and federal documents for fund raising and nonprofit status. TPC liaison to many of our external partners. Work in collaboration with program staff and leadership teams to align efforts to bridge the gap between telling the organization's story (marketing) and funding that story (fundraising), ensuring financial sustainability to deliver on the mission. Added Necessary Abilities: Strong interpersonal and organizational abilities, writing and editing skills, and media relations experience. Strong project management skills, as well as keen sense of attention to detail. Demonstrated sense of urgency and ability to manage multiple priorities simultaneously. Demonstrated ability to build and maintain relationships with internal team and business partners across all levels of the organization. Strong ability to work independently and use proper judgement in a business setting. Excellent listening skills with strength in keeping confidences. Excellent verbal and presentation skills that convey trust and credibility. Capable of facilitating engaging and interactive live training sessions, as needed. Education and/or Experience: Required: Bachelor's degree in Marketing, Communications, Business or related Field. Possess or work toward obtaining CFRE certifications. Experience in providing exemplary customer service, working in an orderly style to reduce chaos, demonstrating ability to manage multiple tasks simultaneously, possessing the ability to coordinate projects, activities, and keep/meet deadlines and budget. Familiarity working in a nonprofit preferred. Must have strong computer skills Microsoft Office Suite, data entry, database management, and reporting. Qualifications: Demonstrates dependability, reliability, and flexibility. Leads with a willingness to meet program goals and objectives. Driven with detailed organization and ability to anticipate next steps. A curiosity to forge new paths and innovate the team in doing so. Demonstrates ability to relate well to individuals of diverse racial, ethnic, religious, and socioeconomic backgrounds and of varying abilities. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Ability to stand or sit for long periods of time while conducting training or events. This position occasionally requires local and regional travel with exposure to outdoor elements. Some evening and weekend hours may be required. The Planning Council Mission Statement We identify community needs, connect people with solutions, and improve lives. Powered by JazzHR 8qUJS0wGLq
$48k-66k yearly est. 21d ago
Assistant Director of Annual Giving Programs and Direct Marketing
Christopher Newport University 4.3
Director of strategy job in Newport News, VA
Working Title Assistant Director of Annual Giving Programs and Direct Marketing Position Number FA313 FLSA Exempt Appointment Type Full Time Sensitive Position No Sensitive Position Statement requires a fingerprint-based criminal history Check. Campus Security Authority No Campus Security Authority Statement This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities". A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority. Designated Personnel No Designated Personnel Statement This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest No Statement of Economic Interest Statement This position may require a Statement of Personal Economic Interest. Restricted Position No Restricted Position Statement A restricted position would be subject to availability of funding. Chief Objective of Position This position leads and manages direct mail, email, text, crowdfunding, and digital campaigns, ensuring timely execution and alignment with fundraising goals. It involves designing and implementing a comprehensive annual giving program for academic departments and programs, as well as collaborating on the university's Day of Giving and Faculty/Staff Campaign. The role also manages the appeal schedule, assists in crafting and proofreading donor communications, and leverages data-driven insights to optimize marketing strategies and improve donor engagement. Manages the acquisition and stewardship of recurring annual donors, overseeing recognition programs and engagement strategies. Work Tasks * Serves as the primary project manager for direct mail, email, text, crowdfunding, and digital campaigns, ensuring timely execution and alignment with goals * Responsible for the strategy, design, and implementation of a comprehensive annual giving program for academic departments and programs with the goal of increasing donor participation * Collaborates with the Director of Annual Giving Programs in the planning and execution of the university's annual Day of Giving and Faculty/Staff Campaigns * Oversees the division-wide appeal schedule, coordinating efforts across multiple channels to maintain consistency and effectiveness and prevent donor fatigue * Assists in the creation and proofreading of solicitation appeals, pledge acknowledgements, stewardship gestures, and datafiles * Collaborates with the Office of Communications and Public Relations and fellow division members to ensure cohesive messaging, branding, and implementation * Responsible for analyzing and utilizing data to inform marketing strategies and improve donor engagement * Responsible for the acquisition and stewardship of recurring annual giving donors, including gift anniversaries and annual giving society benefits * Provides support for division and campus-wide events * This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty. * Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the "Student's First" value at CNU and routinely goes the extra mile in providing service. * Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position. Report unsafe work conditions to your supervisor. Immediately report work-related incidents to your supervisor and participate in accident investigation requests. * Performs other duties as assigned. Knowledge, Skills, Abilities (KSA's) related to position * Excellent written and oral communication skills * Computer skills in database management, word processing and spreadsheets * Excellent organizational skills * Ability to work collaboratively with students, faculty, and staff * Ability to work independently * Ability to manage multiple tasks with competing deadlines * Managerial, organizational, analytical, and problem solving skills * Ability to work a flexible schedule, including evening and weekend events Required Education Master's Degree or a Bachelor's Degree with experience that equates to an advanced degree. Additional Consideration - Education Experience Required * Demonstrated experience in managing, designing, and implementing programs and marketing materials - including direct mail, email, text crowdfunding, and digital campaigns * Background in fundraising or development operations * Experience working in a customer service environment Additional Consideration - Experience Salary Information Starting at $58,500, Commensurate with Education and Experience. CNU Information Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the #1 regional public university in Virginia and #3 among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU's on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia. Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu. Is this position telework eligible? No Telework Eligibility Disclaimer Posting Detail Information Posting Number AP438P Number of Vacancies Posting Date 12/12/2025 Review Begin Date 01/04/2026 Application Instructions Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. This position will be posted until filled; however, review of applications will begin on January 4, 2026. Search finalists are required to complete a CNU sponsored background check. Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling **************. Quick Link for Internal Postings *********************************** EEO/Diversity Statement(s) Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity. Notice of Non-Discrimination & Title IX Policy Statement
$58.5k yearly 45d ago
Director II, Digital Claims Operations
Elevance Health
Director of strategy job in Norfolk, VA
**Director II, Digital Claims Operations (Dir II Digital Ops)** Location: This role requires associates to be in-office **3 days per week** , fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidate resides within a commutable distance from an office._ The **Director II, Digital Claims Operations** oversees a combined digital and operations unit(s); executes strategies to deliver industry leading digitized service results. Serve as a leader across departmental lines in order to further penetration of operational digitization, E2E efficiencies, lowered administrative costs and an excellent member and provider experience. **How you will make an impact:** + Lead digital transformation initiatives that improve claims operations and overall service delivery. + Partner with leaders across the organization to implement strategic plans and shared goals. + Leads overall strategic work streams for transformational priorities which requires significant accountability and management of numerous special projects. + Plans, directs, and controls the resources and efforts within a blended Digital Claims Operations organization. + Effectively manage the resolution of intra-organizational issues in the balanced best interests of the business. + Executes objectives of the company and the blended Digital Ops organization + Responsible & accountable for implementation / management of digitization initiatives that demonstrates understanding of current and future operational business processes that digitization does/can enable. + Ensures compliance with state and federal regulations. + Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements. + Manages an enterprise suite of applications by developing digitization forecast and delivery plan. + Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis. + Delivers operational guidance and offers system solutions that support the operations of their functional areas on a 24x7x365 basis. + Plans and executes annual projects while maintaining profit and loss (P&L) responsibility. + Develops a strong team through training and effective organizational development practices. + Implements the policies, practices, and procedures of the company and blended digital and operations organizations. + Manages direction of information system and programming activities of technical staff. + Leveraging reporting and analytics tools, continually monitors procedures and operational metrics to ensure these are met by staff. + Builds strong partnerships with market and digital leads, Benefits Administration, Provider Engagement and Contracting, Sales and Internal Audit. + Hires, trains coaches, counsels, and evaluates performance of direct reports. **Minimum Requirements:** + Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years experience leading technology (application development, configuration, maintenance or implementation and support) teams and/or cross functional project (technology and operations) teams; or any combination of education and experience which would provide an equivalent background. + Requires 7 years' management experience. **Preferred Skills, Capabilities, and Experiences:** + Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred. + Proven track record leading Digital Transformation in a Claims operational setting strongly preferred. + Digital literacy strongly preferred. + Health insurance industry experience strongly preferred. + Claims operational experience strongly preferred. + Process Improvement/Six Sigma skillset preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $179,080 to $280,830. Locations: Illinois; California; Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._ * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$179.1k-280.8k yearly 20d ago
Director, Business and Data Analytics - Member Value
USAA 4.7
Director of strategy job in Chesapeake, VA
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team of analysts to provide data-driven thought leadership and strategic insights for Member Value Contact Center Operations. You will leverage quantitative and qualitative analytics to inform strategies related to member experience and contact center operational efficiency. Your insights will empower key stakeholders in the contact center to effectively manage, influence and shape strategy, ultimately enhancing member satisfaction and value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. A deep understanding of contact center operations, to include workforce planning and forecasting and performance metrics, e.g. Average Handle Time (AHT), Shrinkage, Member Satisfaction (MSAT), and First Contact Resolution (FCR). Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints, e.g. phone, digital, SMS. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$100k-123k yearly est. Auto-Apply 4d ago
Director of Ecommerce
Born Primitive
Director of strategy job in Virginia Beach, VA
Company: Born Primitive (********************** Position: Full Time Hours: Monday - Friday 9:00am - 5:00pm Are you ready to build a career that's not just a job but a meaningful journey? At Born Primitive, we offer more than just work - we offer a dynamic, collaborative environment where passion meets purpose. With exceptional work-life balance and a team that feels like family, you'll thrive both personally and professionally. Born Primitive is proudly Veteran-owned and operated, deeply rooted in the values that make our nation great: sacrifice, honor, and unwavering commitment to freedom . We're inspired by the men and women who embody these principles, and we strive to carry their legacy forward. Our team members don't just work here - they reflect these values in everything they do, becoming a vital part of a mission larger than themselves. If you're passionate about making an impact and want to grow with a company that stands for something greater, Born Primitive might be the perfect fit for you. Join us, and be part of a team that inspires and uplifts, every single day. Overview: Born Primitive is seeking a growth-minded Ecommerce Director eager to build and implement a competitive ecommerce strategy within a D2C brand. As the Ecommerce Director, you will be responsible for developing and executing strategies to optimize Born Primitive's online footprint, drive sales growth, increase site traffic, and optimize customer experience across desktop, mobile and app sales channels. This role requires a deep and thorough knowledge of ecommerce best practices, ability to execute at a high level and collaborate cross-functionally in a fast-paced environment and stay abreast of industry insights and trends. Essential Job Function: Manage developer, merchandizer, designers and freelancers to optimize and maintain company's ecommerce channels spanning global markets Develop comprehensive ecommerce strategy to achieve company KPI's and direct execution across cross-functional teams Create and cascade SEO strategy to developers and copywriters to optimize organic footprint and customer acquisition Oversee the development and maintenance of ecommerce site Optimize user experience to increase conversion rate on desktop, mobile and app Collaborate cross-functionally with Product, Marketing, Retail and Supply/Logistics team to establish cohesion and execute multi-channel efforts Enhance user experience to drive higher AOV, LTV, and CVR Analyze sales performance and implement strategies to drive revenue growth Track KPI's and make data-based recommendations to senior leadership on a monthly basis Desired Skills Understanding of digital marketing best practices Comprehensive knowledge of SEO/SEM Understanding of CSS, HTML, and Java Script Proficiency in UX/UI design Experience and proficiency with using Google Analytics and interpreting data Experience with various merchandizing and personalization tools (Nosto specifically) Experience in desktop, mobile, and app optimization Required Minimum Qualifications/Job Knowledge: Bachelor's degree in Business, Ecommerce or Related Field 6+ years of experience in Ecommerce, specifically D2C 5+ years of experience managing a team Shopify Plus experience (Required) Demonstrated success in driving revenue growth and hitting objectives Experience managing multiple large ecommerce sites and proficiency with CMS platforms Comprehensive grasp of system design, merchandizing and user experience Demonstrated success in utilizing data and consumer behavior insights to drive growth Start-up experience (Preferred) Physical Requirements: This is a primarily sedentary position, however, standing desks are available for use. Associates may occasionally climb stairs, bend, stoop, walk, lift up to 10 lbs., and crouch as needed. Rarely associates in this position may be asked to push/pull up to 50 lbs., work in extreme conditions (heat/cold), and/or travel on a voluntary basis. How You Will Be Rewarded: Competitive Salary Generous Paid Time Off, including Christmas Eve through New Year's Day Off Paid Sick Time Benefits - Medical, Dental, Vision, including Company Paid Life Insurance Supplemental/Voluntary Insurance Plans through Aflac 401(k) Plan with Company Matching Clothing Stipend Born Primitive Free Gym Membership Born Primitive is an ADAAA compliant and equal opportunity employer. We welcome applicants from all backgrounds. Employment decisions will be made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or any other protected status.
$113k-183k yearly est. Auto-Apply 60d+ ago
Sr. Manager, Account-Based Marketing
Blueprint30 LLC
Director of strategy job in Norfolk, VA
ADP is hiring a Sr. Manager, Account-Based Marketing. In this position, you will be responsible for leading and implementing the Account-Based Marketing (ABM) / Account-Based Experience (ABX) strategy and execution to drive predictable activity and improve the quality of sales pipeline. The successful candidate will have the ability to convert desired business outcomes into an always-on ABM/ABX programs, including one-to-one, one-to-few, and one-to-many approaches. You will co-develop and manage the overall ABM/ABX program, including ideal customer profile design (ICP), buyer journey mapping, execution and optimization of digital and offline demand generation initiatives, display advertising, website personalization, email, social, events and others. You will coordinate with all related functions (e.g., Digital Marketing, Product Marketing, Sales Enablement, Sales, Content Marketing, Marketing Leadership, etc.) to co-build a comprehensive ABM/ABX approach to meet key objectives and drive growth. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: Partners with sales and marketing leaders/functions and ABX CoE to develop and own ABM/ABX program roadmap aligned to specific business outcomes Partner on overall ABM/ABX strategy and development, including the management and ongoing maintenance of ICP/segment criteria, buyer journey mapping and design, marketing/sales ABM/ABX program portfolio Assist in identify, develop and maintain ABM/ABX segmentation approach and design build of ideal customer profile (ICP) for strategic targeting and dynamic personalization Partner with marketing technologists for hands-on development, execution, and orchestration of online (paid media, website personalization, email, etc.) and offline (direct mail, phone, etc.) ABM initiatives to drive new opportunities and nurture existing database of target ICP leads/accounts Improve operational processes and reporting related to demand generation programs to measure effectiveness, performance and ROI of marketing spend Take a data-driven approach to develop and optimize the efficiency and effectiveness of marketing channels to better nurture leads, increase conversion rates and improve the integrity of the overall database Work with Analytics Team to analyze campaign outcomes in detail, drawing insights and presenting results clearly to facilitate sound decision making and to continuously optimize our targeting and marketing mix Continuously seek improvement and automation opportunities, and pursue different approaches & tools to experiment with Identify and leverage prior executed campaigns, programs, and web assets to simplify deliverables and streamline program development process and share best practices to enable synergies and economies of scale to be realized across the entire organizational entity. Manage responsibility for all internal stakeholder approval for assigned programs and campaigns. Proactively monitors emerging B2B demand generation market strategies and tactics to identify potential new opportunities for ADP. Manages, schedules and controls daily activities and budget of projects with cross-functional management of teams across Marketing and Sales. This may include very complex initiatives that require a highly strategic approach to development. Identifies gaps and escalates requests for incremental funding if deemed necessary.
$102k-132k yearly est. 3d ago
Director of Development & Marketing
The Planning Council 3.2
Director of strategy job in Norfolk, VA
Job Title: Director of Development & Marketing Reports to: President/CEO FLSA Status: Exempt, Full-Time From children's services to homelessness, The Planning Council has identified issues of regional concern and brought together the decision makers and resources to address the challenges. With expertise in community needs assessments, compliance auditing, research and evaluation, our team partners with federal, state, and local governments and businesses, nonprofit agencies, and the faith-based community to address the most vulnerable populations' needs. Since 1941, our dedicated team has reached geographic boundaries and organizational structures to bring together the right partners to transform ideas into reality. Position Summary: Director of Development & Marketing will develop and execute strategies to raise money and awareness for The Planning Council, blending promotional skills with donor cultivation; plan campaigns (digital, events, grants), manage donor relationships, create compelling content (storytelling, social media), and analyze results to meet financial targets. It's a strategic role that requires strong communication, project management, and digital marketing savvy to secure resources and drive mission impact. This position will maintain the workflow and work culture for the team and board. This position is the lynchpin for all things in organizational strategic planning, fund and program development, and communications. At The Planning Council, we believe our team is the best asset we have, and Director of Development & Marketing ensures that the organization remains relevant-while amplifying this message internally and externally-is essential to our continued success. Additionally, a critical component is working in partnership with the CEO, managing the internal and external relationships and projects and assisting in launching and driving the strategic planning and fund development growth of the organization. The Director of Development & Marketing is both an in-house and an outward facing position representing The Planning Council within the greater community and all media outlets, traditional & through social media. About this Role: The Director of Development & Marketing supports the full range of activities led by the President/CEO, serving as a key partner in driving internal effectiveness and cohesion. This role administers the organization's employee engagement strategy and oversees all aspects from organizing all internal trainings and team gatherings, fostering a connected and continuously developing workplace culture. This position requires strong organizational skills, critical thinking, and the ability to anticipate next steps. Regular communication and updates to the CEO creates a productive partnership and are critical to success in the position. Essential Functions: FUND AND PROGRAM DEVELOPMENT Manage fund development administrative responsibilities such as cultivating major and individual donors, managing the NAP Tax Credits, data analytics and demographic data collection/management. Search for and apply to all relevant grant opportunities for program needs, events and/or program sponsorships. Strategically develop annual fundraising plans, set goals, and identify new funding opportunities. In concert with the CEO, orchestrate a successful annual fundraiser to feed the innovation fund so TPC has revenue to use when creating new start-up programs addressing community needs. Engage in developing the launch of innovative programs with others and determining extent of engagement case by case. COMMUNICATIONS Maintain the organization website, social media presence (minimally LinkedIn and Facebook) to remain relevant and constant in the minds of our growing diverse audiences. Design and manage a TPC newsletter with a cadence that makes the most sense; quarterly, three times/year. Teach the public who we are. Grow the list of recipients as an ongoing task to broaden our reach to a diverse audience. Engage with the in-house and remote teams so to operate as one with ample communications and opportunities for connections. Find opportunities for staff to put their best face forward in representing TPC publicly, such as podcasts, interviews, newspaper articles, applying for/winning awards, presenters at conferences. LEADERSHIP ROLE Assist with in-house trainings, professional development, retreats, and team gatherings. Monitor and guide the management of Strategic Plan for all personnel engaged to attain a successful outcome. Manage required multi-state and federal documents for fund raising and nonprofit status. TPC liaison to many of our external partners. Work in collaboration with program staff and leadership teams to align efforts to bridge the gap between telling the organization's story (marketing) and funding that story (fundraising), ensuring financial sustainability to deliver on the mission. Added Necessary Abilities: Strong interpersonal and organizational abilities, writing and editing skills, and media relations experience. Strong project management skills, as well as keen sense of attention to detail. Demonstrated sense of urgency and ability to manage multiple priorities simultaneously. Demonstrated ability to build and maintain relationships with internal team and business partners across all levels of the organization. Strong ability to work independently and use proper judgement in a business setting. Excellent listening skills with strength in keeping confidences. Excellent verbal and presentation skills that convey trust and credibility. Capable of facilitating engaging and interactive live training sessions, as needed. Education and/or Experience: Required: Bachelor's degree in Marketing, Communications, Business or related Field. Possess or work toward obtaining CFRE certifications. Experience in providing exemplary customer service, working in an orderly style to reduce chaos, demonstrating ability to manage multiple tasks simultaneously, possessing the ability to coordinate projects, activities, and keep/meet deadlines and budget. Familiarity working in a nonprofit preferred. Must have strong computer skills Microsoft Office Suite, data entry, database management, and reporting. Qualifications: Demonstrates dependability, reliability, and flexibility. Leads with a willingness to meet program goals and objectives. Driven with detailed organization and ability to anticipate next steps. A curiosity to forge new paths and innovate the team in doing so. Demonstrates ability to relate well to individuals of diverse racial, ethnic, religious, and socioeconomic backgrounds and of varying abilities. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Ability to stand or sit for long periods of time while conducting training or events. This position occasionally requires local and regional travel with exposure to outdoor elements. Some evening and weekend hours may be required. The Planning Council Mission Statement We identify community needs, connect people with solutions, and improve lives.
$48k-66k yearly est. Auto-Apply 19d ago

Learn more about director of strategy jobs

How much does a director of strategy earn in Chesapeake, VA?

The average director of strategy in Chesapeake, VA earns between $103,000 and $186,000 annually. This compares to the national average director of strategy range of $107,000 to $198,000.

Average director of strategy salary in Chesapeake, VA

$139,000

$103,00010%

$139,000Median

$186,00090%

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Director Of Strategy Jobs
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Director Of Strategy Chesapeake, VA Jobs

Director of strategy jobs in Chesapeake, VA - 48 jobs

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Marketing / Outreach Director

Water/Wastewater Master Planning Director

Director of Development & Marketing

Assistant Director of Annual Giving Programs and Direct Marketing

Director II, Digital Claims Operations

Director, Business and Data Analytics - Member Value

Director of Ecommerce

Sr. Manager, Account-Based Marketing

Director of Development & Marketing

Learn more about director of strategy jobs

How much does a director of strategy earn in Chesapeake, VA?