Director of strategy jobs in Jacksonville, FL - 69 jobs

About RYAM RYAM is a global leader of cellulose-based technologies, including high purity cellulose specialties, a natural polymer commonly found in filters, food, pharmaceuticals and other industrial applications. The Company also manufactures products for paper and packaging markets. With manufacturing operations in the U.S., Canada and France, RYAM employs approximately 2,500 people and generates approximately $1.4 billion of revenues. More information is available at ********************** RYAM's intellectual property and manufacturing processes have been developed over 90 years, resulting in unique properties and very high quality and consistency. RYAM is consistently ranked among the nation's top 50 exporters and delivers products to 79 ports around the world, serving customers in 20 countries across five continents. At RYAM, we are shaping the future of talent. RYAM has a specific purpose... to be the world's leading manufacturer of renewable products, including paper, packaging, and high purity cellulose. We want smart, innovative people who can find new ways to solve challenging problems. We need talented professionals across multiple disciplines who want to contribute to the company's mission and advance its vision, while also shaping its future. How you will shape the future of the Sourcing Department: Manage a team of commercial managers for the procurement and management of logistics services for RYAM shipments and facilities. Responsible for delivering annual cost reduction targets. Develop strategies, processes, and information to optimize customer requirements, transportation requirements, and production requirements in global markets. Analyzes the results and effectiveness of strategies and makes adjustments. Performs detailed analyses comparing alternatives and substitutes. Responsible for the negotiation and management of transportation service agreements, freight rates, terms and documentation for the movement, and distribution of goods in both foreign and domestic commerce (truck, rail, ocean, air, warehouses, ports, customs brokers, freight forwarders, etc.). Is the subject matter expert in logistics markets and effectively utilizes this knowledge to optimize benefits for RYAM. Monitors current events for international shipments in the container ocean markets which could impact RYAM's services and/or carriers and ports. Monitors key logistics markets for supply and demand balances and cost impacts. Communicates to key business stakeholders on impacts of market dynamics and forecasts. Responsible for business strategy development, long-term planning, annual budgets, and monthly forecast. Oversee the preparation of contracts that are consistent with RYAM policies and practices. Ensures that the required reviews and approvals are received prior to purchase commitments. Develop and manage processes to achieve cost-effective, on-time and damage-free delivery of RYAM products. Rationalizes supplier base, solves specific problems, and develops strategic commodity purchasing plan. Develop and recommend long range logistics strategies which continuously improve quality, service, and cost. Identifies and coordinates joint cost reduction initiatives and business opportunities with suppliers. Standardization of procedures, sharing best practices, providing coaching, leadership, and taking ownership of the many administrative activities to support the commercial and operational function. Work directly with customers and RYAM Sales and SIOP teams to develop logistics strategies as it relates to modes, storage, and inventory levels. Assist with the creation of Global Logistics project A3's, provide reports, data, and intelligence inputs, and maintains cost savings records in the tracking tool. You will be someone who can bring: Bachelor's degree in Business, Engineering, Supply Chain, or related field. MBA or master's degree in Transportation Management preferred. At least 15 years' experience in the logistics industry. Knowledge of domestic and international logistics, Customs Brokerage, Incoterms, transportation regulations, sales and marketing procedures, finance and accounting principles and order flow management are essential. Knowledge of international culture and business practices is also critical. Why you will love working for RYAM: Competitive pay Medical, Dental, Vision Short term / Long term disability Paid Parental Leave Bonus / Merit Life insurance (Company paid & Voluntary) Company paid Employee Assistance Program (EAP) Tuition reimbursement Wellness reimbursement Retirement plan ************************* EOE/Vet/Disability

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee's best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success. We are looking for: Qualified professionals with 3+ years in business development with third-party logistics UNTOUCHABLE COMPENSATION: $80,000 - $100,000 per year PLUS 15% Commission the first year of a new account AND 5% for the life of the account POSITION SUMMARY: The National Account Director is primarily responsible for the generation of new business for MegaCorp Logistics. This role will work with the National Sales Division to help build relationships with support in sales activities. The role will also be responsible for leading and participating in strategic account discussions as well as contract and pricing strategy, working directly with the Director of Sales and Vice President. ESSENTIAL FUNCTIONS: Responsible for generating new business to contribute to the ongoing growth of MegaCorp Logistics. Works with National Logistics Managers in building relationships, and monitoring sales activity. Develop and maintain excellent relationships with a portfolio of clients; partner with clients to understand their business, their products, and their transportation needs. Create and lead proposal presentations for potential customers, as well as sales strategies for the National Sales Division Advises National Logistics Managers in sales tactics and progress Evaluate potential clients and authorize agreements with approved clients. Evaluate and respond to RFP's/RFQ's as appropriate for MegaCorp's business. Research, analyze, negotiate and agree fixed-rate contracts as appropriate for MegaCorp's business. Accurately enter and maintain up-to-date information on MegaCorp Transportation Management software. Promote MegaCorp's business through participation in relevant associations and conventions. Provide guidance and training to National Logistics Manager Trainees as required. Other duties as required. EDUCATION AND EXPERIENCE: Bachelor's degree preferred Minimum 3 years freight brokerage experience required with business development COMPETENCIES: Excellent customer service skills. Strong written and verbal communication skills. Able to multi-task and enjoys a fast-paced environment. Entrepreneurial, self-motivated, self-starter. Willing and able to be on call as required. Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp. MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact the HR Department at ************** ext. 1030 salary plus commission - 15% for the first year of a customer and 5% for the like of the customer$80,000-$100,000 USD

For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you're ready to create excitement and drive what's next in the industry, we'd love to hear from you. The Director, Digital Marketing, will lead the digital transformation and growth agenda. The Director, Digital Marketing will develop best-in-class strategies and capabilities across digital brand marketing, ecommerce, retail media and omni-channel activation. This leader will be responsible for shaping the digital vision, accelerating consumer engagement, and driving measurable business performance through data, analytics, and emerging marketing technologies. Key Responsibilities Define and lead digital brand strategies, ensuring integration with overall brand and business objectives Build scalable content frameworks, ensure consistency in tone, look and feel across platforms and oversee creation, management and optimization of digital-first content across social, web and influencer channels Partner with commerce and sales teams to drive performance and optimize brand presence across Amazon, Walmart.com and direct-to-consumer channels Lead omni-channel marketing initiatives that connect physical and digital retail experiences by leveraging retailer digital loyalty / in-app programs Own retail media strategy across platforms such as Amazon Advertising, Walmart Connect and others Leverage advanced analytics and consumer insights to inform strategies, measure campaign effectiveness and ROI and optimize digital spend Drive a test-and-learn culture to continuously improve efficiency and effectiveness of demand strategies and advertising plans Lead martech strategy and adoption, ensuring organization leverages platforms such as CRM, CDPs, DMPs and marketing automation tools and partner with IT to build scalable digital capabilities Manage key external partnerships with advertising and media agencies, digital platforms and technology vendors Build, lead and develop a high-performing digital marketing team with strong expertise across multiple disciplines Qualifications Bachelor's degree in Marketing, Business Administration, Digital Media or related field 10+ years of progressive digital marketing and ecommerce expertise, preferably in consumer packaged goods or consumer-facing industries Experience leading cross-functional teams and managing external agencies or vendor networks in a complex environment Proven track record leading digital brand building, performance marketing and ecommerce strategy and activation Deep expertise in digital media, content creation, retail media and omni-channel marketing Strong knowledge of martech platforms, CRM, marketing automation and data-driven marketing approaches Exceptional analytical skills with ability to translate insights into actionable strategies Demonstrated success in managing budgets and delivering measurable business results Excellent communication, collaboration and change management skills Demonstrated leadership capabilities, including team development, internal and external stakeholder management and strategic influence Travel: 20-30% What We Offer Base salary and bonus program Medical, dental, vision, life insurance effective on date of hire Generous 401(k) Plan Defined Contribution Plan Paid vacation and paid holidays Tuition reimbursement Official Contact Information • Email: All official emails will come from *************** address • Website: Verify job listings and contact details on *************************** Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Marketing Team Leader to join our growing team in Jacksonville, FL. Brown & Brown Jacksonville is seeking an experienced Marketing Team Leader to join our growing insurance brokerage. This individual will direct and monitor new business and renewal account placement and related activities for middle market to large Property & Casualty accounts and will oversee the Marketing Analyst team responsible for account placements How You Will Contribute Involvement in new business marketing success to achieve agency sales and retention goals. Provide training, development, direction, support and guidance to Marketing team members and producers. Review marketing results continuously and measure progress in achieving Agency/Carrier objectives. Oversight of profitability and growth metrics with key insurance carrier partners. Responsible for the maintenance and development of relationships with carrier partners and other insurance intermediaries. Communicating carrier risk appetites / carrier information and target classes of business with Marketing, Service, and Sales teams. Accountable for the quality of marketing results of the department. Communicate with the sales and leadership team on pertinent marketing related topics Identify, design and implement marketing strategies for the office encompassing new products and services, identification and selection of target markets and tailored / unique coverages. Perform special projects as requested by the leadership team. Provide leadership by example, display professional appearance, strategic problem solving abilities and maintain accessibility to the team. Maintain records to support a paperless environment. Perform other duties as assigned. Licenses and Certifications: Valid Florida P&C License. Skills & Experience to Be Successful 5+ years of broad experience in account management, sales, underwriting and marketing of Commercial Lines insurance. Proficiency in the use of Microsoft Word, Excel and PowerPoint. In office attendance; not a remote position. Bachelor's degree. Proven track record of managing and leading a team Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Product Director - Oracle Cloud SCM We exist to transform our customers and change lives Headquartered in Jacksonville, FL, RF-SMART is a global software company focused on delivering world-class mobile supply chain management (SCM) applications for inventory management, manufacturing, shipping, and related supply chain arenas across industries. If you are energized by transforming customers and changing lives by bringing software features to market that solve business problems, then RF-SMART may be right for you. About the Role: We are seeking an experienced and strategic Product Director for Oracle Cloud Supply Chain Management to lead the vision, strategy, and execution of the RF-SMART for Oracle Cloud SCM solutions. This role requires a dynamic leader who can drive product innovation, manage the product lifecycle, and ensure our solutions deliver exceptional value to customers operating within the Oracle Cloud ecosystem. The ideal candidate will have a proven track record in driving product vision, strategy, team leadership and delivery for SaaS platform solutions. Key Responsibilities: Product Vision & Strategy Define and own the product vision, strategy, and roadmap for Oracle Cloud SCM solutions. Understand market trends and competitive landscape to identify unique value propositions. Identify market opportunities and competitive advantages within the Oracle Cloud ecosystem Oversee the development of compelling product narratives that clearly communicate customer value and competitive advantage. Team Leadership & Development Lead and mentor a high-performing product management team, fostering a culture of accountability, collaboration, and continuous learning. Champion a customer-obsessed, results-driven, and collaborative culture. Lead your team to make data-driven decisions to iterate and improve the product in-market. Provide coaching and professional development opportunities for team members Stakeholder & Customer Engagement Collaborate closely with Engineering, Design, Sales, Marketing, Customer Success and key external stakeholders to align priorities and deliver impactful outcomes. Engage with customers to gather insights, validate concepts, and build trusted relationships. Serve as a subject matter expert and thought leader for Oracle Cloud SCM solutions. Core Competencies: Strategic Thinking and Market Insight Proven ability to define and communicate a compelling product vision and roadmap aligned with business goals. Deep understanding of market trends, customer needs, and competitive dynamics, particularly in SaaS and supply chain domains. Strong analytical mindset with experience using data, customer feedback, and research to inform decisions. Leadership & Team Management Experience leading cross-functional teams (engineering, design, marketing, sales) to deliver end-to-end product solutions. Proven ability to develop and to coach and mentor Product Managers, Product Owners and other team members, fostering professional growth and skill development. Exceptional communication and presentation abilities to align executive stakeholders and cross-functional partners around strategic initiatives. Execution & Product Delivery Expertise in balancing long-term strategy with short-term execution priorities. Strong risk management skills with the ability to adapt strategies in dynamic environments. Communication & Influence Excellent communicator with the ability to engage effectively with customers, executives, and partners. Strong storytelling skills to convey product vision and value. Experienced in negotiation and conflict resolution, with a focus on collaborative outcomes. Ability to recruit and collaborate with customers in beta programs that provide necessary early-stage product feedback. Domain Experience Background with B2B SaaS, including licensing models and cloud deployment. Strong understanding of supply chain operations, warehouse management, and logistics processes. Experience with Oracle Cloud SCM is a plus. Familiarity with AI/ML applications in predictive analytics and optimization is a plus. Education & Qualifications: Bachelor's degree in Business, Computer Science, Engineering, or a related field. 4+ years of product management leadership role. 5+ years of management experience. Ability to travel up to 25%. If you're ready to take on a key role in a growing company, we'd love to hear from you. Apply now to join our team! Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Senior Product Director, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees. Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now

Account Director - Commercial Insurance The Account Director will retain and originate new personal insurance opportunities. They will analyze and understand key success drivers in a broad range of businesses. Diagnose, interpret and identify client objectives. Facilitate development of solutions. They will also develop and build long-term relationships and make effective presentations to new prospects.The Account Director will retain and originate new personal insurance opportunities. They will analyze and understand key success drivers in a broad range of businesses. Diagnose, interpret and identify client objectives. Facilitate development of solutions. They will also develop and build long-term relationships and make effective presentations to new prospects. Harden Account Directors experience Unlimited income potential with excellent group benefit and retirement plan Working in a collaborative, value based, performance-driven culture Support of dedicated service support teams Security of working for a stable, independent firm with a defined path for internal succession Harden offers equity opportunities for defined leaders contributing to firm value. Future shareholders of our firm often come from those who originate growth opportunities and share in the corporation's leadership. Qualifications Bachelor Degree (Risk Management/Insurance or related field of study preferred) Florida Commercial Property and Casualty (2-20) license will be required Professional/technical experience Business to business sales/new business development experience Self-starter and self-motivated Resilient and energetic Strong sense of urgency Strong natural persuasiveness mindset and negotiation skills Risk taker by nature Empathetic with strong leadership skills Up-to-date technology skills in Microsoft Excel, Word, and PowerPoint Build a dynamic, rewarding career at Harden, where we engage in a life-long learning process and fulfill professional and personal aspirations in a family-friendly, mutually supportive environment. At Harden, we reward associates based upon acquired skills, competencies and achieving client objectives. High performers will find incentives and support they need to fuel their drive and talents. Established in 1953, Harden is one of Florida's leading independent insurance brokerage and risk management consulting firms. Serving clients nationwide, our professionals provide a broad range of services including employee benefits, commercial insurance, risk management, financial services, personal insurance, and human resources administration outsourcing. As a leader in insurance, risk management and employee benefits services, our consistent execution of detailed service plans centered on client objectives is what differentiates us. Our most critical role is ensuring enterprise risks are managed so that the uncertainty of financial loss resulting from our clients' unique exposures to loss are minimized. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit ********************************** and scroll down to view our employee benefits. GENERAL POSITION SUMMARY: This strategic growth leader will own our integrated campaigns, SEO and SEM strategies. In this role, you will drive qualified B2B and B2C leads by connecting paid and organic search efforts with broader campaign themes. You will lead a content pod, set messaging direction and oversee social media execution across priority channels. While not the primary writer, you are the content strategist who shapes briefs, guides creative and approves assets. This role partners across marketing, sales, digital and social channels and reports directly to the VP of Marketing. Must be an AI-forward operator who uses modern tools to improve decision-making, speed and performance. ESSENTIAL DUTIES & RESPONSIBILITIES: Integrated Campaign Planning & Execution (35%) Plan targeted campaigns tied directly to business strategy, revenue goals and pipeline growth Project manage campaigns from initial kickoff through launch and post-campaign analysis Partner with sales leaders on targeting, messaging and lead handling/routing Define success metrics and establish a steady operating rhythm to ensure campaigns ship on schedule Content Strategy, SEO & SEM Management (25%) Manage and provide feedback to external vendors on SEO and SEM and ensure paid and organic efforts align with campaign goals and budget parameters Partner with the Copywriter to develop messaging maps by segment and persona that address pain points, value props and proof points Lead the content pod through high-quality briefs, actionable feedback and rigorous standards Oversee final QA for accuracy, brand voice, compliance and on-message execution Build reusable messaging and asset libraries to increase production speed Social Media Strategy (25%) Direct the social media strategy and content calendar for priority channels across all product lines Manage end-to-end publishing including briefing the content pod, scheduling, approvals and daily coordination Oversee community management protocols including routing messages, responding to engagement and escalating issues Reporting & Optimization (15%) Own weekly and monthly performance reporting including leads, conversion rates, CPL, quality signals and pipeline contribution Maintain campaign scorecards that track goals, spend, results and learnings Leverage AI tools to accelerate research, variant planning and data analysis to provide rapid insights on what is working Job Skills Required: 3+ years in growth marketing with a track record of pipeline impact Proven experience managing both B2B and B2C demand generation campaigns Demonstrated success managing SEO and SEM strategies, including keyword planning, budget oversight and agency/vendor management Experience leading content production through detailed briefing, feedback and QA Proficiency in HubSpot including segmentation, list strategy and lead qualification Strong social media program management experience across multiple platforms Exceptional project management skills with the ability to manage competing deadlines An AI-forward mindset focused on using tools to solve business problems with speed and accuracy High ownership and a willingness to roll up sleeves to get the job done Supervisory Responsibilities: This job includes supervisory responsibilities Other Duties & Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education & Experience: Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training in Marketing; or equivalent combination of education and experience. Travel: No travel required. Language Skills: Ability to speak effectively before groups of customers or employees of organization. Excellent written and verbal communication skills. Mathematical Skills: Basic math skills required Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Operations: To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications and other applications used in the performance of job duties. Planning/Organization: Ability to prioritize and re-prioritize as situations and needs change throughout the workday Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work Certificates/Licenses/Registrations: None required. Working Conditions: Cubicle working environment Noise level in the work environment is usually moderate Physical/Environmental Demands: Activity: Stand - Under 1/3 Time Walk - Under 1/3 Time Sit - Over 2/3 Time Use hands to finger, handle, or feel - Over 2/3 Time Reach with hands and arms - 1/3 to 2/3 Time Climb or balance - None Stoop, kneel, crouch or crawl - Under 1/3 Time Talk or hear - over 1/3 to 2/3 time Taste or smell - None Other - None Physical Activity Level: The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description & Requirements Maximus is seeking a Director, Enterprise Program Management Office (EPMO) to support complex projects, business operations and client initiatives. The ideal candidate will possess strong leadership and project management skills, experience with complex technical projects, and the ability to collaborate across teams for timely, high-quality delivery. If you thrive in a fast-paced environment and excel at managing cross-functional projects, we encourage you to apply. The position effectively interfaces with IT leadership and other line-of-business stakeholders regularly to maintain good client relations and resolve communication or delivery issues. In this role, you will work across technology, Operations, and IT groups for transparent delivery. This is a remote position. Essential Duties and Responsibilities: - Determine budget and scheduling priority of projects. - Assign projects to Project Managers based on skills, capacity, and schedule requirements. - Serve as the central point of contact and primary interface for all project escalations from Project Managers and Business Stakeholders. - Perform all project management functions including; work breakdown, scheduling, tracking against the defined milestones, and budgeting. - Collaborate with other technical PMs on inter-dependent projects as well as Program Managers responsible for delivering the overall enterprise strategy to the organization. - Manage a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors. May also lead through influence of other teams/departments. - Responsible for creating workforce and staffing plans for department to ensure availability of human capital necessary to accomplish departmental business results. - Have hiring, firing, promotion and reward authority within own area, in accordance with guidelines. Job-Specific Essential Duties and Responsibilities: - Enterprise Project & Program Leadership: Spearhead the end-to-end delivery of strategic enterprise technology initiatives, ensuring they are completed on time, within budget, and to the highest quality and security standards. - Strategic Alignment & Governance: Ensure all project activities align with the company's enterprise IT strategy, architectural roadmaps, and governance frameworks. - Stakeholder Management: Act as the primary Enterprise Technology liaison for all project stakeholders, including business unit leaders, enterprise architects, IT operations, security teams, and key external vendor partners (e.g., Salesforce). - Complex Integration Management: Oversee the intricate integration landscape, managing dependencies and collaborations with the vendor and internal systems, utilizing technologies such as Salesforce Experience Cloud, Field Services Management, Axway, EDI and Genesys. - Agile & SAFe Practice Leadership: Champion, implement, and mature SAFe principles and practices across project teams and value streams, fostering a culture of collaboration, continuous improvement, and agile delivery at an enterprise scale. - Risk, Issue & Dependency Management: Proactively identify, assess, and mitigate project risks, issues, and cross-program dependencies, developing robust contingency plans and escalating effectively. - Resource & Financial Oversight: Manage substantial project budgets, resource allocation (internal and vendor), and contract negotiations, ensuring optimal utilization and financial accountability. - Technical Acumen & Architectural Adherence: Maintain a strong understanding of the project's technical architecture within the context of the enterprise landscape, including AWS cloud infrastructure, API management, data integration, and security protocols, ensuring solutions adhere to enterprise standards. - Executive Reporting & Communication: Provide regular, clear, and concise project status updates, performance metrics, risk assessments, and strategic presentations to executive leadership and steering committees. - Team Leadership & Development: Lead, mentor, and motivate cross-functional, often geographically dispersed, project teams, fostering a high-performance and collaborative enterprise-wide environment. - Vendor & Partner Relationship Management: Strategically manage relationships and performance of key technology vendors, system integrators, and implementation partners. Minimum Requirements - Bachelor's degree in relevant field of study. - 10+ years of relevant professional experience required. Job-Specific Minimum Requirements: - Bachelor's Degree and 10+ years related experience required. Additional years of relevant experience will be considered in lieu of degree. - 5+ years' experience working as a project manager or program manager, delivering complex projects in a medium to large size organization. - 3+ years managing direct report resources or 4 plus years managing indirect resources. - Experience managing complex programs with technical expertise. - Experience managing business processes and technical solutions. - Must have strong leadership and conflict resolution skills. - Must have experience managing budgets. - SAFe6 Knowledge or similar skills required. - Advanced knowledge of Project Management tools: MS Project, SmartSheet, Jira, MS Office, Planview. Preferred Skills and Qualifications: - Prior Salesforce implementation experience or certification is highly desired. - Scrum Master and/or RTE a plus. - PMI PMP, ITIL, or Agile based certification. #techjobs #LI-PN1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 150,000.00 Maximum Salary $ 170,000.00

Job DescriptionJob Title: Director of Product Development Department: Product Marketing, Strategy & Innovation Senior Director of Corporate Development Employment: W2, Full-Time, Salary, Exempt Location: Hybrid. St. Augustine, FL Distribution Center will be relocating to Palm Coast, FL. Non-local residents must be willing to travel to be considered. Are you the best at what you do and want to love where you work? Are you a true flavor enthusiast with a zest for adventure? Want to work with a TEA-m full of sugary sweet, never salty (unless we sell it) band of characters who take their work seriously but never themselves? If this sounds like you and you too love corny puns, you may be the key ingredient were missing. See what we did there? Apply now, and let your culinary imagination run wild with us! The Spice & Tea Exchange is looking for energetic people who have a passion for life and food. Our mission is creating and sharing the experience of a more flavorful life , and our employees strive to make that happen every day for our customers, our franchisees and each other. The employee experience at The Spice & Tea Exchange is unique and rewarding, and if you have this same passion for flavor, we have a seat for you at our table. Position Purpose: At The Spice & Tea Exchange, it is our mission to " Create and share the experience of a more flavorful life" . The Director of Product Development will serve as the driving force behind The Spice & Tea Exchanges product vision, leading the full lifecycle of our portfolio across all core categories including, but not limited to, spices, salts, sugars, teas, blends, candles, honeys/syrups and accessories. This role champions innovation from concept to shelf, overseeing product strategy, sourcing, quality, cost and commercialization with a relentless focus on brand integrity and market relevance. As a cross-functional leader, the Director will guide a talented team of Product Category Managers, Project Coordinators, and Analysts while collaborating closely with Corporate Development, Supply Chain, Marketing, Operations, and Franchise stakeholders. Together, this team will bring new ideas to life that delight guests, strengthen our franchise network, and drive sustainable category growth and overall shelf management. This role plays a pivotal part in shaping the future of The Spice & Tea Exchange brand, ensuring every product we create is inspired, distinctive, and operationally executable from development through delivery. Essential job functions include but are not limited to: Product Strategy & Innovation Develop and execute product roadmaps across all core categories including, but not limited to, spices, salts, sugars, teas, blends, candles, honeys/syrups and accessories. Identify market trends, consumer insights, and franchise needs to drive new product concepts. Lead ideation and cross-functional collaboration to bring new SKUs and seasonal programs to market. Conduct in-depth market research and competitive analysis to identify new trends, consumer preferences, and gaps in the market. Market Research and Analysis Conduct in-depth market research and competitive analysis to identify new trends, consumer preferences, and gaps in the market. Leverage customer and franchisee feedback to inform the product roadmap and drive data-driven decisions. Partner with franchise owners to pilot new products, collect field insights, and integrate real-time operational feedback to improve product performance and guest experience across diverse markets. Analyze product performance data post-launch to inform future development cycles and measure success against KPIs. Category Leadership Manage and mentor a team of Product Category Managers, Coordinators and/or Specialists. Ensure each category has clear strategy, timelines, and performance goals. Oversee product lifecycle, from concept to launch to retirement. Own category dashboards and lifecycle analytics, leveraging POS, e-commerce, and supply chain data to optimize SKU mix, forecast demand, and identify discontinuation or re-formulation opportunities. Cross-Functional Collaboration Partner closely with: Senior Director of Corporate Development to ensure product procurement is aligned with the brand vision and sustained growth plan. Supply Chain for sourcing, costing, and supplier relationships. Champion sustainable sourcing, packaging innovation, and supplier transparency initiatives that align with The Spice & Tea Exchanges brand promise and environmental responsibility goals. Marketing to align branding, packaging, positioning, naming, and launch campaigns. Franchise Operations for owner input and sell-in support. QA & Regulatory to ensure ingredient accuracy, certifications, and compliance. Commercialization & Execution Oversee timelines, costing, and margin targets for every product initiative. Drive SKU launches for retail, wholesale, ecommerce, and seasonal programs. Align product pipeline with production, distribution, and operational capacity. Quality & Brand Standards Ensure products meet brand expectations for flavor, consistency, packaging, and guest experience. Collaborate with QA on labeling, certifications (organic, kosher, etc.), and ingredient integrity. Project & Performance Management Set goals, track KPIs, and report progress to the Senior Director of Corporate Development. Oversee project timelines, P&Ls, and profitability targets by category. Knowledge and Job Requirements: A bachelor's degree in a relevant field such as Food Science, Business Administration, Marketing, or related discipline. 7+ years of product development, category management, or CPG experience (preferably in food, beverage, or specialty consumables) with a minimum of 4 years in a managerial role. Proven leadership, managing product teams, or category leads. Strong understanding of consumer trends, sourcing, product lifecycle, and commercialization. Experience collaborating cross-functionally with marketing, supply chain, and operations. Excellent organizational, communication, and project management skills. Entrepreneurial mindset with the ability to balance creativity and execution. Highly organized with meticulous attention to detail. Adaptable and resourceful in a fast-paced, evolving retail and franchise environment. Background in gourmet foods, teas, spices, or specialty retail, preferred. Experience working with franchise networks or multi-channel product distribution, preferred. Knowledge of regulatory standards and certifications for consumables, preferred. A passion for high-quality food, tea, and flavor, preferred. Leadership Style Strategic, agile, and collaborative. Leader and mentor, fostering a culture of creativity, collaboration, and continuous improvement. Comfortable influencing unpretentiously and working within an evolving structure and growing brand. Physical Requirements to perform the essential functions of this job: Frequent travel by plane and car to Headquarters and to various Stores across the US. Consistent ability to utilize hands and fingers to perform tasks as necessary for job duties, which may include operating machinery, handling materials, typing, and designing (8+ hours per day). Consistent capacity for visual acuity to monitor processes, examine materials and labels, and ensure quality standards are met (8+ hours per day). Consistently communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, customers, and the ability to engage in verbal discussions and listen attentively (8+ hours per day). Consistent ability to perform various physical tasks that require continuous standing (8+ hours per day), sitting (8+ hours per day), walking (8+ hours per day), bending (3-5 hours per day), reaching (8+ hours per day), squatting, (3-5 hours per day), lifting; up to 55 lbs. (8+ hours per day), overhead lifting (3-5 hours per day), carrying (8+ hours per day), pushing/pulling (3-5 hours per day), climbing ladders and stairs (8+ hours per day), and maneuvering within a warehouse workspace (8+ hours per day). Ability to perform repetitive tasks (8+ hours per day). Ability to visually identify color, substance, products, and their characteristics (8+ hours per day). Operation of, but not limited to computer tools and equipment, printers and equipment (8+ hours per day). Consistently work around spices; must not be sensitive or allergic to various scents, spices, fruits, extracts, aromas, or personal protective equipment (latex gloves) (8+ hours per day). TSTE is unable to accommodate sensitivity or allergy to various spices, ingredients, scents and aromas contained in our products. This is core to our business and cannot be avoided. While we will make every attempt to provide reasonable accommodation, such accommodation may not alter the fundamental requirements of the job, cause undue hardship, safety risk, or interfere with the ability to perform essential functions. We appreciate your understanding and look forward to supporting your needs within the scope of our commitment to compliance with the Americans with Disabilities Act (ADA) and other applicable laws. Core Values: Commitment; engaged, flexible, patient, open minded. Detail Oriented; organized, focused, high quality. Reliable; integrity, dependable, authentic. Continuous Improvement; performance and safety awareness, goal-oriented, creative mindset, efficient. Enthusiastic about food and beverage. Teamwork; team-oriented and eager to grow within the company. Spicy Perks: Hybrid Work Medical, dental, vision and other ancillary benefits. 401k plan + company match. Flexible spending account (FSA) for medical and/or dependent care. 100% Company paid Basic Life and AD&D insurance. Paid time off (PTO) during first year, following 90 days of employment. 7 Paid Holidays. Employee product discounts. Quarterly Create & Share, free product gifts. Annual Holiday Bucks with access to select personalized gifts for yourself or loved ones over the Holidays. Equal Employment Opportunity Statement: The Spice & Tea Exchange provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The Company prohibits discrimination and harassment of any type. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Drug Free Workplace The Spice & Tea Exchange is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result. Flexible work from home options available.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance. The Manager of Strategic Insights & Innovation serves as a key strategic partner to the Loss Forecasting and Workforce Strategy leadership team, responsible for shaping and articulating the Client Protection's workforce strategy, financial planning narratives, and executive-level storytelling. This leader ensures that Client Protection's operational capacity, financial priorities, and performance insights are aligned with the Consumer Bank and broader enterprise goals, risk appetite, and growth objectives. Key Responsibilities: * Lead development of a multi-year workforce strategy aligned with fraud-risk trends, automation roadmaps, and regulatory changes. * Partner with Workforce Strategy to understand forecasted capacity needs and identify skill gaps between staffing plan and workforce vision * Understand and challenge Client Protection's annual budget, headcount plan, and financial outlook. * Craft compelling executive narratives, presentations, and visual materials that communicate strategic priorities, financial performance, and workforce trends. * Support Client Protection LT in preparing for Board, risk committee, and regulator engagements. * Synthesize complex data into clear, impactful messages tailored to diverse stakeholders (executives, Finance, HR, Audit, etc.). * Drive integration between strategic planning, performance analytics, and financial management. * Mentor analysts and associates focused on financial modeling, data visualization, and workforce analytics. * Continuously enhance processes for planning, reporting, and cross-functional collaboration. Required Qualifications: * Bachelor's degree in Finance, Business Administration, Risk Management, or related experience. * 5+ years of experience in banking, financial planning & analysis (FP&A), workforce strategy, or operational strategy. * Proven ability to distill complex data into executive-level insights and storytelling. * Expertise in analytics and presentation development (i.e., Tableau, Excel, PowerPoint). * Strong stakeholder management and communication skills; capable of influencing across functions and seniority levels. Desired Qualifications: * MBA or graduate level work in finance, accounting, and/or business management. * Knowledge of fraud operations, banking risk frameworks, and regulatory expectations. * Fraud experience and/or analytical /financial experience (Payment card /Retail Bank Finance background preferred). * Knowledgeable of programming language (i.e. SAS or SQL). Skills: * Analytical Thinking * Data and Trend Analysis * Fraud Management * Prioritization * Talent Development * Business Analytics * Critical Thinking * Data Visualization * Decision Making * Presentation Skills * Collaboration * Conflict Management * Innovative Thinking * Issue Management * Oral Communications Shift: 1st shift (United States of America) Hours Per Week: 40

About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker . Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation. The Airframe Maintenance and Field Support Director plays a mission-critical role in leading JSSI´s Airframe Business. Reporting directly to the EVP of Maintenance Operations, this position is accountable for ensuring the flawless planning, execution, and cost management of all airframe maintenance events. This position will lead a high-performing team of Technical Advisors, which will support JSSI´s (HCM) customers on Scheduled and un-scheduled events. This team will ensure that all shops visits flow smoothly, and our material purchasing is leveraged by JPL.Key Responsibilities Leadership & Team Development Lead, mentor, and develop the field support team to ensure processes and procedures are consistently followed. Ensure the team is delivering world-class customer service while minimizing overall maintenance cost. Drive the team to strengthen their relationships with our key vendors and customers. Vendor Management, & Partner Relationships Own and manage relationships with JSSI´s key vendors. Develop and strengthen relationships with main shops where JSSI´s maintenance events take place. Actively engage in the negotiations with vendors and suppliers regarding JSSI´s Airframe Business. Collaborate with JPL to ensure material availability and cost efficiency for every event. Visit MRO´s/Shops on a regular basis. Budget, Procurement, & Cost Control Contribute to cross-functional efforts to deliver an accurate Airframe Business forecast. Ensure budget accuracy by driving best practices within the Airframe and Field Support teams. Identify opportunities for savings and efficiencies while maintaining service quality. Serve as a liaison between JPL and JSSI to ensure timely parts procurement for Airframe events. Support Underwriting with insights on potential cost variances and event-related risks. Customer Focus Act as the primary bridge between customers and the technical team to prevent and resolve complications. Strengthen relationships with customers. Deliver the best quality service. Digital Transformation & Systems Leverage technology to improve process efficiency. Act as the leader for the transition from Salesforce to Elevate, ensuring a seamless changeover. Qualifications & Skills Proven leadership experience managing maintenance events. Experience in planning and managing maintenance events for a fleet operator. Strong technical knowledge of airframe Maintenance. Strategic mindset with operational execution excellence. At least 10 years of experience in Business Aviation. Bachelor's degree in aviation field preferred. Excellent Microsoft Excel, Word, and PowerPoint skills. Strong interpersonal skills. Ability to read and write articulately and analytically. Clear understanding of relevant technical skills. Ability to multi-task and work well under pressure. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $190,000 to $220,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

Our Client leading home remodeling company dedicated to transforming houses into dream homes. With a focus on quality craftsmanship, innovative design, and exceptional customer service, we have established ourselves as a trusted name in the industry. As we continue to expand our operations, we are seeking a dynamic and experienced Director of Field Marketing to lead our marketing efforts in the field. Position Overview: The Director of Field Marketing will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, generate leads, and support sales efforts for our home remodeling services. This role will involve managing a team of field marketing representatives, coordinating with internal departments, and implementing creative campaigns to engage with our target audience effectively. Key Responsibilities: Develop and execute comprehensive field marketing strategies to increase brand visibility and drive customer acquisition. Lead and mentor a team of field marketing representatives, providing guidance and support to ensure the successful implementation of marketing initiatives. Collaborate with the sales team to align marketing efforts with sales objectives and support lead generation activities. Identify target markets and develop tailored marketing campaigns to effectively reach and engage with potential customers. Plan and execute promotional events, including trade shows, home expos, and community outreach programs, to showcase our services and generate leads. Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Manage the budget for field marketing activities, ensuring optimal allocation of resources to maximize ROI. Establish key performance indicators (KPIs) and metrics to measure the effectiveness of field marketing campaigns and initiatives. Collaborate with the marketing team to develop collateral, promotional materials, and digital content to support field marketing efforts. Build and maintain relationships with vendors, partners, and relevant stakeholders to leverage opportunities for co-marketing and collaboration. Qualifications: Minimum of 4 years of experience in marketing, with a focus on field marketing, preferably in the home remodeling or construction industry. Proven track record of developing and implementing successful field marketing strategies and campaigns. Strong leadership skills with the ability to inspire and motivate a team towards achieving goals. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Strategic thinker with analytical capabilities to assess market trends, performance metrics, and competitive landscape. Creative mindset with a passion for innovation and exploring new marketing opportunities. Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously. Proficiency in marketing automation tools, CRM systems, and other relevant software applications. Willingness to travel as needed to attend events, visit project sites, and support field marketing activities. Job Type: Full-time Pay: $100,000.00 - $150,000.00 per year Work Location: In person

Working Title: PARTNERSHIPS & PREVENTION DIRECTOR - 60046978 Pay Plan: SES 60046978 Salary: AGENCY TO UPDATE Total Compensation Estimator Tool Director of Partnerships & Prevention FAMILY SAFETY & PRESERVATION SVCS Department of Children and Families Open Competitive Opportunity What you will do: The Director of Partnerships and Prevention for the Office of Child and Family Well-Being is an executive leadership position responsible for assisting the Assistant Secretary (AS) with ensuring operational compliance with DCF's strategic plan objectives, performance measures, federal and state laws, and rules and operational procedures. The Director also has operational and management responsibility for the regional Community Directors, the permanency manager, as well as the Interagency Manager. In addition, the position supports the AS and Deputy Assistant Secretary (DAS) in coordinating projects, work assignments, budgets, and services that require multi-location participation, or coordination with program offices and/or other administrative units and stakeholders. It supports an integrated agency-wide strategic action plan and roadmap that aligns statewide department initiatives with agency goals and objectives. Provides direction to regions and all program areas to ensure the continued advancement of the strategic plan. Duties and Responsibilities: The Director of Partnerships & Prevention for the Office of Child and Family Well-Being is an executive leadership position responsible for assisting the Deputy Assistant Secretary (DAS) with ensuring operational compliance with DCF's strategic plan objectives, performance measures, federal and state laws, and rules and operational procedures. The Director has operational and management responsibility for the Partnership & Prevention team inclusive of Regional Community Directors. In addition, the position supports the Assistant Secretary (AS) and Deputy Assistant Secretary (DAS) in coordinating projects, work assignments, budgets, and services that require multi-location participation, or coordination with program offices and/or other administrative units. It supports an integrated agency-wide strategic action plan and roadmap that aligns statewide department initiatives with agency goals and objectives. Provides direction to regions and all program areas to ensure the continued advancement of the strategic plan. Provides oversight and direction for the Regional Community Prevention team which includes the Regional Community Directors and their staff reports. This team is active in preventing youth from entering the system of care through identification and coordination of service providers, collaborating with community partners to meet circuit/region specific needs, active in community events and disaster response efforts. Provides oversight and direction for the statewide Interagency Partnerships, Prevention & Outreach, Adoption & Post-Permanency Well-Being, Family Services Review and Youth & Young Adult Engagement teams. These teams are active in all aspects of child welfare, statewide workgroups, alliances and conferences. Provides leadership in ensuring organizational goals, performance measures and objectives are met in compliance with Departmental mandates. Reviews and analyzes operational performance metrics, including scorecards and works in partnership with statewide and regional operations and Community Based Care (CBC) Lead Agency's to coordinate on-going review of service delivery and management systems to ensure maximum efficiency and productivity. Develops and maintains a system for inter and intra program information dissemination and program integration. Supports an integrated agency-wide strategic plan and roadmap that aligns department initiatives with agency goals and objectives. Provides direction to other functional areas and leadership to ensure the continuing advancement of the plan. Monitors achievements, facilitates movement, and reports on progress to executive and senior leadership. Leads business process engineering and reengineering activities to support the implementation of innovative and cutting edge solutions and applicable process and policy changes. Coordinates the development of statewide metrics to assess the department's operational efficiencies. Assists in development and implementation of statewide operational plans, to include performance indicators and outcome measures that addresses federal and state legislation and best practice standards. Assists in development, implementation, and oversight of special initiatives consistent with the direction of the Governor, the Legislature and the Secretary of the Department, and Assistant Secretary of Child and Family Well-Being. Assists in the development of reports, briefing sessions, seminars and other media for communicating to executive leadership in the Office of Child and Family Well-Being, legislature and general public concerning the present and future status of Child and Family Well-Being programs. Works with other Department leadership as well as programs under his/her supervision to integrate the services of Office of Child and Family Well-Being with other programs of the department, especially the Office of Quality and Innovation, Substance Abuse and Mental Health, and Economic Self-Sufficiency. Works with other Department leadership as well as programs under his/her supervision to integrate the services of Office of Child and Family Well-Being with other external partners to the Department, including, but not limited to, the Department of Juvenile Justice, Agency for Persons with Disabilities, Agency for Health Care Administration and the Department of Education. Works in collaboration with Statewide Director of Child Protection & Statewide Director of Family Navigation on inter-agency collaboration with principle stakeholders in child welfare (i.e., DOH, DOE, DJJ, university schools of social work, Ounce of Prevention, child advocates, child advocacy centers, Department of Elder Affairs, etc) to ensure children and families being served have access to a robust continuum of services to meet their holistic needs. Qualifications: Bachelor's Degree. Valid Driver License 7+ years of child welfare experience 3 years of senior or executive leadership experience Must be able to travel across the state of Florida. Knowledge, Skills, and Abilities: * Critical Thinking: Using logic and analysis to identify the strengths and weaknesses of different approaches. * Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job. * Speaking: Talking to others to effectively convey information. * Writing: Communicating effectively with others in writing as indicated by the needs of the audience. * Coordination: Adjusting actions in relation to others' actions. * Active Listening: Listening to what other people are saying and asking questions as appropriate. * Information Gathering: Knowing how to find information and identifying essential information. * Problem Identification: Identifying the nature of problems. * Systems Evaluation: Looking at many indicators of system performance, taking into account their accuracy. * Reading Comprehension: Understanding written sentences and paragraphs in work related documents. * Idea Evaluation: Evaluating the likely success of an idea in relation to the demands of the situation. * Administration and Management: Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods. * Law, Government and Jurisprudence: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. * English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. * Personnel and Human Resources: Knowledge of policies and practices involved in personnel/human resource functions. * Communications and Media: Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media. * Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. * Psychology: Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders. Software Proficiency: Word Excel PowerPoint and Presentation Software Preferred: FSFN proficiency. Candidate Profile (application) must be completed in its entirety.Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement "See Resume" in place of entering work history. If you experience problems applying online, please call the People First Service Center at **************. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: No state income tax for residents of Florida; Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click *************** Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, visit ***************************** Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ****************************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. We hire only U.S. citizens and lawfully authorized alien workers. Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Role Purpose The Senior Director, Strategic Care is responsible for the end-to-end servicing and experience of our most valuable B2B clients - merchants and partners - across all products, regions, and time zones. This leader will build and lead the Strategic Care organization, ensuring that high-value clients receive differentiated, white-glove service, proactive issue ownership, and exceptional responsiveness, aligned with Paysafe's Customer Service Vision. The Senior Director will act as the executive voice of our top-tier clients, ensuring their needs are heard, their issues are resolved, and their loyalty is strengthened - while driving continuous improvement, efficiency, and growth across the business. Key Responsibilities 1. Leadership & Strategy Define and execute the Strategic Care vision and operating model for high-value B2B customers (merchants, partners, and strategic accounts). Develop and maintain differentiated SLAs, escalation models, and engagement protocols tailored to client value and complexity. Build and lead a global Strategic Care organization, ensuring consistent quality and coverage across all time zones and product lines. Translate the Customer Service Vision into an actionable high-value client servicing roadmap - balancing excellence with efficiency. 2. Operational Excellence Oversee day-to-day service operations for high-value clients, ensuring rapid response, accountability, and end-to-end issue resolution. Embed 360° ownership principles - every case has a clear owner, and no issue falls through the cracks. Monitor performance against differentiated KPIs and SLAs (rSAT, FCR, resolution time, retention). Champion automation and AI capabilities to improve efficiency while preserving a human-led, premium experience. 3. Client Engagement Serve as an executive escalation point for major clients - not hesitating to personally connect with large partners when needed to maintain trust and resolve complex issues. Partner closely with Sales, Account Management, and Customer Success to ensure service excellence directly supports revenue growth and retention. Develop structured client feedback loops and use insights to drive product, policy, and process improvements across the organization. 4. Cross-Functional Collaboration Act as a bridge between Customer Service, Sales, Product, Engineering, and Operations to remove friction, enhance resolution speed, and improve customer experience. Represent high-value clients in internal governance forums, influencing product roadmaps and policy design. Ensure voice-of-customer insights from Strategic Care inform continuous improvement across the enterprise. 5. Transformation & Growth Drive a culture of continuous improvement and accountability within the Strategic Care team. Identify opportunities for business growth through service differentiation - using the organization's proximity to key clients to uncover retention and upsell potential. Lead initiatives to bring high-value servicing in-house while maintaining cost efficiency through automation and smart routing. Build Strategic Care into a competitive differentiator and a trusted partner to the business. Leadership Profile Competency Description Strategic Vision Can translate customer strategy into a scalable, global service model. Customer Obsession Naturally leans into client relationships, understands the stakes, and protects trust. Executive Presence Comfortable engaging directly with C-level clients and internal leadership. Operational Mastery Deep experience in service delivery, escalation management, and process improvement. Influence & Collaboration Works cross-functionally to remove barriers and align priorities. Change Leadership Drives transformation through data, empathy, and clarity of direction. Growth Mindset Sees service excellence as a path to commercial value and brand differentiation. Qualifications & Experience 12+ years of experience in Customer Service, Account Management, or Operations, with at least 5 years in a global or regional leadership role. Proven success leading high-value or strategic account servicing organizations, preferably in payments, B2B technology, SaaS, or platform industries. Demonstrated ability to build and scale global teams across time zones. Strong record of executive client interaction and cross-functional influence. Experience in service transformation, automation, and AI-enablement a strong plus. Exceptional communication, negotiation, and stakeholder management skills.

Role Purpose The Senior Director, Strategic Care is responsible for the end-to-end servicing and experience of our most valuable B2B clients - merchants and partners - across all products, regions, and time zones. This leader will build and lead the Strategic Care organization, ensuring that high-value clients receive differentiated, white-glove service, proactive issue ownership, and exceptional responsiveness, aligned with Paysafe's Customer Service Vision. The Senior Director will act as the executive voice of our top-tier clients, ensuring their needs are heard, their issues are resolved, and their loyalty is strengthened - while driving continuous improvement, efficiency, and growth across the business. Key Responsibilities 1. Leadership & Strategy * Define and execute the Strategic Care vision and operating model for high-value B2B customers (merchants, partners, and strategic accounts). * Develop and maintain differentiated SLAs, escalation models, and engagement protocols tailored to client value and complexity. * Build and lead a global Strategic Care organization, ensuring consistent quality and coverage across all time zones and product lines. * Translate the Customer Service Vision into an actionable high-value client servicing roadmap - balancing excellence with efficiency. 2. Operational Excellence * Oversee day-to-day service operations for high-value clients, ensuring rapid response, accountability, and end-to-end issue resolution. * Embed 360° ownership principles - every case has a clear owner, and no issue falls through the cracks. * Monitor performance against differentiated KPIs and SLAs (rSAT, FCR, resolution time, retention). * Champion automation and AI capabilities to improve efficiency while preserving a human-led, premium experience. 3. Client Engagement * Serve as an executive escalation point for major clients - not hesitating to personally connect with large partners when needed to maintain trust and resolve complex issues. * Partner closely with Sales, Account Management, and Customer Success to ensure service excellence directly supports revenue growth and retention. * Develop structured client feedback loops and use insights to drive product, policy, and process improvements across the organization. 4. Cross-Functional Collaboration * Act as a bridge between Customer Service, Sales, Product, Engineering, and Operations to remove friction, enhance resolution speed, and improve customer experience. * Represent high-value clients in internal governance forums, influencing product roadmaps and policy design. * Ensure voice-of-customer insights from Strategic Care inform continuous improvement across the enterprise. 5. Transformation & Growth * Drive a culture of continuous improvement and accountability within the Strategic Care team. * Identify opportunities for business growth through service differentiation - using the organization's proximity to key clients to uncover retention and upsell potential. * Lead initiatives to bring high-value servicing in-house while maintaining cost efficiency through automation and smart routing. * Build Strategic Care into a competitive differentiator and a trusted partner to the business. Leadership Profile Competency Description Strategic Vision Can translate customer strategy into a scalable, global service model. Customer Obsession Naturally leans into client relationships, understands the stakes, and protects trust. Executive Presence Comfortable engaging directly with C-level clients and internal leadership. Operational Mastery Deep experience in service delivery, escalation management, and process improvement. Influence & Collaboration Works cross-functionally to remove barriers and align priorities. Change Leadership Drives transformation through data, empathy, and clarity of direction. Growth Mindset Sees service excellence as a path to commercial value and brand differentiation. Qualifications & Experience * 12+ years of experience in Customer Service, Account Management, or Operations, with at least 5 years in a global or regional leadership role. * Proven success leading high-value or strategic account servicing organizations, preferably in payments, B2B technology, SaaS, or platform industries. * Demonstrated ability to build and scale global teams across time zones. * Strong record of executive client interaction and cross-functional influence. * Experience in service transformation, automation, and AI-enablement a strong plus. * Exceptional communication, negotiation, and stakeholder management skills.

GENERAL DESCRIPTION: The Senior Director of Engagement Services is a senior leadership role responsible for overseeing and directing the administrative and programmatic functions of multiple Head Start and Early Head Start programs. This role includes managing Family Services, Home-Based Services, Outreach, and Trauma Informed Care initiatives. The Senior Director ensures compliance with State and Federal regulations and Head Start Performance Standards while delivering high-quality services that support the holistic development and well-being of children and families in the community. MAJOR RESPONSIBILITIES: 1. Program Administration and Compliance Oversee and manage the Head Start and Early Head Start grants, ensuring full compliance with State and Federal regulations and adherence to Head Start Performance Standards. Administer and monitor programmatic and operational aspects of the grants, including budget management and resource allocation. 2. Program Oversight and Resource Management Supervise and provide strategic direction for Family Support Services, Home-Based Options, and Outreach initiatives. Manage budgets and allocate resources effectively, ensuring compliance with federal, state, and local regulations. Develop and monitor budgets in coordination with the Vice President of HS/EHS to identify efficiencies and meet Non-Federal Share (NFS) requirements. 3. Program Evaluation and Improvement Ensure program effectiveness through continuous evaluation, data analysis, and outcome measurement. Implement and oversee systems for program evaluation, including performance metrics and improvement plans. 4. Leadership and Team Development Collaborate with the Head Start Leadership team to integrate services into overall program goals and initiatives to promote the school readiness of children. Provide guidance, mentoring, and foster a culture of professional development, collaboration, and accountability among team members as part of the commitment to excellence. 5. Strategic Planning and Program Development Participate in program planning and the development of operational systems, Policies and Procedures, Self-Assessments, Program Information Reports, Improvement Plans, and T/TA Plans. Establish performance goals and contribute to long and short-term planning initiatives for the Head Start and Early Head Start programs. 6. Community and Stakeholder Engagement Cultivate and maintain partnerships with community organizations, government agencies, and stakeholders to enhance program effectiveness and sustainability. Represent ECS in community forums, events, and advocacy efforts, promoting the needs of children and families served by the programs. 7. Trauma-Informed Care Ensure the implementation of best practices in trauma-informed care within all program services. Stay informed about current trends, research, and policy developments related to trauma-informed care. 8. Reporting and Documentation Assist in the preparation of the Annual Report, HS/EHS Grant Applications, Program Budget, and Community Needs Assessment. Prepare and submit accurate and timely reports required by funding sources, the Board of Trustees, Policy Council, and other relevant parties. 9. Communication and Representation Maintain continuous communication with the Vice President of HS/EHS and Chief Operating Officer regarding important issues and program developments. Actively represent ECS throughout the community, fostering key relationships and advocating for the organization's mission and goals. 10. Professional Development Stay abreast of current trends, research, and policy developments related to early childhood education, family services, and trauma-informed care. (These essential job functions are not to be construed as a complete statement of duties performed. Employees will be required to perform other related marginal duties as required.) ORGANIZATIONAL RELATIONSHIP: This position reports to the Executive Vice President of Head Start Requirements EDUCATION AND EXPERIENCE: Licensed Mental Health Professional with a minimum of three years clinical work experience; knowledge of serving young children and their families highly preferred Consideration will be given to candidates who are eligible for licensing and hold a current intern license in the state of Florida and a development plan in place to obtain SKILLS, KNOWLEDGE AND ABILITIES: Head Start experience, or the ability to quickly understand the Head Start philosophy and model, is required. Excellent interpersonal and communication skills, including the ability to work as part of a highly collaborative team within the organization and build positive rapport with key community groups and constituents. Demonstrated experience in a change management environment requiring leadership in defining process and establishing relationships, both internal and external. Demonstrated experience in program planning, operations, and evaluation, and the use of management information systems. Creative problem-solver with the ability to use data and sound judgment to drive decision making. Working knowledge of accounting principles and budgeting processes. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution. Knowledge of Microsoft Office products at an intermediate to advanced level. Significant experience in planning, administration, and supervision. Demonstrate the ability to communicate and interact with all levels of personnel, parents, and external vendors with professionalism and diplomacy. Ability to plan and direct activities to write goals and objectives. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Valid driver's license and proof of automobile coverage Satisfactory Driving Record (as outlined in Vehicle Driving Policy) Complete a minimum of 15 clock hours of professional development per year ENVIRONMENTAL CONDITIONS: Works in an office setting with regional travel to multiple sites required Some out-of-town travel, including nights and weekends required ESSENTIAL PHYSICAL SKILLS: Typical Physical & Mental Demands: Requires prolonged sitting with some bending, stooping, and stretching, and eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier, calculator, and other office equipment. Requires normal range of hearing and eyesight to communicate with clients and staff. (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Salary Description $104,000-113,442 Annually

The Senior Director of Credit leads a team responsible for the underwriting of investment opportunities, managing risk, and ensuring strategies align with DLP's risk/return profile. This role provides market and product expertise, advises the origination and relationship management teams, and helps develop solutions that balance business goals with risk management. Communication spans senior leaders, investors, brokers, and committees to drive growth of the Community lending platform.Responsibilities further encompass general credit authority up to an authority level determined by the CEO for all loans, regardless of product type or asset class. Support will be given in areas where organization and efficiency would streamline operations, including but not limited to documentation provided to leverage facilities on behalf of DLP. The day-to-day management of all individuals within the Credit & Underwriting department also fall within the purview of this role What you have already achieved: (Requirements) 15+ years of CRE credit, underwriting, and risk leadership across private credit, private equity real estate, or commercial lending, with a track record executing complex $10M-$100M construction, bridge, value-add, and development deals. Expert in credit risk, financial modeling, structuring, and sponsor/market analysis, with deep knowledge of capital stacks (senior, mezz, pref) and construction risk, and the ability to set credit strategy, frameworks, and policies. Proven people leader with experience building and developing high-performing underwriting and credit teams, driving operational excellence, and collaborating cross-functionally with originations, portfolio management, legal, and capital markets. Exceptional judgment and decision-making, capable of balancing disciplined risk management with growth goals, confidently presenting recommendations to senior leadership and Investment Committees. Strong cultural alignment with DLP's core values-Prepared to Win, grit, stewardship, 20 MIle March and commitment to DLP's mission of Transforming Lives by building thriving communities. What you are great at: (Responsibilities) Responsible for the development, implementation and training of all credit analysis tools utilized across the lending business. Works with other lending leaders to ensure consistent application across the business. In consultation with other lending leaders/stakeholders, develops and maintains the credit guidelines of the firm; always looking to changes in the market to ensure that the business is appropriately shifting in response to new opportunities and risks. Develops and maintains learning curriculum for his own team, and the relationship management team; drives the development of risk management and skills across the lending business. Create a culture of execution and accountability, with a willingness to go above and beyond ***Manage Debt placement for take out financing Review appraisals and confirm valuations align with investment strategy of the deal Complete and/or review approval memo based on completed sponsor loan package, appraisal analysis and capex review. Submit to Credit Committee for review and loan approval Ensure division-wide SOPs are in place for all processes and procedures, and that these SOPs are maintained and updated regularly, and adhered to by all team members Maintain a high level of expertise in all DLP Lending products and procedures, including sales programs and guidelines, operational standards, and construction underwriting Dedicate time to site visits; direct borrower interaction, focusing on Elite Members; ensures that a senior member of the credit team performs site visits during the underwriting process. Attendance; engagement at all Elite events, prioritizing Elite Member engagement and relationship cultivation Engage team members quarterly to assist in designing S.M.A.R.T. Rocks; Milestones What you're motivated by: Making an impact. Whether it's the residents who call our Thriving Communities home, the investors who trust us to be stewards of their capital, or the sponsors we work with to 10x their business, everything we do is about making an impact. Challenges. You see roadblocks as opportunities and are proactive in finding solutions. Growth. We've been named to the Inc. 5000 as one of the Fastest-Growing Private Companies in America for thirteen consecutive years. Who We Are What We Do In One Sentence: We finance the building of Thriving Communities. Our Mission: We are changing the nation through the building of Thriving Communities. We are the leader in funding the building of Thriving Communities centered in safe, attainable housing. Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities. Our Big, Hairy, Audacious Goal (BHAG): To positively impact and transform 10 million lives by funding the building of 5,000 Thriving Communities, becoming one of America's 100 largest private companies. Our Culture: We work hard, marching towards ambitious goals driven by a purpose that's bigger than ourselves. We are impact-driven, seeking to make a difference not just on the affordable housing crisis but also in the lives of our employees, investors, and partners. We are disciplined, following our exclusive Elite Execution System to develop personally and professionally. We strive to Live Fully, finding fulfillment in all areas of our lives. Our Core Values: Driven For Greatness: We are driven by the pursuit of knowledge and the paramount importance of a growth mindset, cultivating greatness both personally and professionally. Living Fully: We prioritize living fully with a dedication to achieving optimal health in all aspects of life: faith, family, friends, freedom, fun , fulfillment, fitness, and finance. We are intentional with our time, integrating the 8fs of our life to achieve our goals & God's goals. Grit: We have the endurance and unshakable commitment necessary to achieve our visionary long-term goals. Community: We elevate the greater good over individual interests, magnifying our impact and cultivating thriving relationships with investors, sponsors, residents, and our colleagues. Authenticity: We are true to ourselves and others, steadfast in our beliefs and values. We hold ourselves and others accountable, fostering open dialogue to propel growth. Prepared to Win: We apply discipline to our thoughts and our actions, which leads us to put forth consistent effort and commitment doing the important proactive work despite the urgent priorities we face each day. We plan to win, and are prepared for volatility and challenges. Kingdom Impact: We share God's love and transformative power through our labor, serving everyone in God's likeness. The world will know God more through our work and how we do it. Twenty-Mile March: We march towards clear, well-defined goals and objectives with unwavering focus, constantly evaluating our performance and course correcting as needed. Stewardship: We are guided by our commitments to those who trust us with their capital, their communities, and their careers. Servant Leadership: We lead with high standards & deep devotion. We display as humble confidence as we build deep relationships and trust. We show the way through the forest, empowering growth, accountability, and a founder's mentality, with team members regularly asking “What else can I do to achieve the desired results?” Benefits and Perks: Unlimited PTO, health/dental/vision/life insurance, 401(k) matching, parental leave, adoption services reimbursement/learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference. Equal Opportunity Employer: DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at ***************** . Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify ). California applicants can view our California Data Privacy Policy here . #LI-KW1 #LI-ONSITE

Job Title: Director of Product Development Department: Product Marketing, Strategy & Innovation Position Reports to: Senior Director of Corporate Development Employment: W2, Full-Time, Salary, Exempt Location: Hybrid. St. Augustine, FL Distribution Center will be relocating to Palm Coast, FL. Non-local residents must be willing to travel to be considered. Are you the best at what you do and want to love where you work? Are you a true flavor enthusiast with a zest for adventure? Want to work with a TEA-m full of sugary sweet, never salty (unless we sell it) band of characters who take their work seriously but never themselves? If this sounds like you and you too love corny puns, you may be the key ingredient we're missing. See what we did there? Apply now, and let your culinary imagination run wild with us! The Spice & Tea Exchange is looking for energetic people who have a passion for life and food. Our mission is creating and sharing the experience of a more flavorful life , and our employees strive to make that happen every day for our customers, our franchisees and each other. The employee experience at The Spice & Tea Exchange is unique and rewarding, and if you have this same passion for flavor, we have a seat for you at our table. Position Purpose: At The Spice & Tea Exchange , it is our mission to " Create and share the experience of a more flavorful life" . The Director of Product Development will serve as the driving force behind The Spice & Tea Exchange's product vision, leading the full lifecycle of our portfolio across all core categories including, but not limited to, spices, salts, sugars, teas, blends, candles, honeys/syrups and accessories. This role champions innovation from concept to shelf, overseeing product strategy, sourcing, quality, cost and commercialization with a relentless focus on brand integrity and market relevance. As a cross-functional leader, the Director will guide a talented team of Product Category Managers, Project Coordinators, and Analysts while collaborating closely with Corporate Development, Supply Chain, Marketing, Operations, and Franchise stakeholders. Together, this team will bring new ideas to life that delight guests, strengthen our franchise network, and drive sustainable category growth and overall shelf management.This role plays a pivotal part in shaping the future of The Spice & Tea Exchange brand, ensuring every product we create is inspired, distinctive, and operationally executable from development through delivery. Essential job functions include but are not limited to: Product Strategy & Innovation Develop and execute product roadmaps across all core categories including, but not limited to, spices, salts, sugars, teas, blends, candles, honeys/syrups and accessories. Identify market trends, consumer insights, and franchise needs to drive new product concepts. Lead ideation and cross-functional collaboration to bring new SKUs and seasonal programs to market. Conduct in-depth market research and competitive analysis to identify new trends, consumer preferences, and gaps in the market. Market Research and Analysis Conduct in-depth market research and competitive analysis to identify new trends, consumer preferences, and gaps in the market. Leverage customer and franchisee feedback to inform the product roadmap and drive data-driven decisions. Partner with franchise owners to pilot new products, collect field insights, and integrate real-time operational feedback to improve product performance and guest experience across diverse markets. Analyze product performance data post-launch to inform future development cycles and measure success against KPIs. Category Leadership Manage and mentor a team of Product Category Managers, Coordinators and/or Specialists. Ensure each category has clear strategy, timelines, and performance goals. Oversee product lifecycle, from concept to launch to retirement. Own category dashboards and lifecycle analytics, leveraging POS, e-commerce, and supply chain data to optimize SKU mix, forecast demand, and identify discontinuation or re-formulation opportunities. Cross-Functional Collaboration Partner closely with: Senior Director of Corporate Development to ensure product procurement is aligned with the brand vision and sustained growth plan. Supply Chain for sourcing, costing, and supplier relationships. Champion sustainable sourcing, packaging innovation, and supplier transparency initiatives that align with The Spice & Tea Exchange's brand promise and environmental responsibility goals. Marketing to align branding, packaging, positioning, naming, and launch campaigns. Franchise Operations for owner input and sell-in support. QA & Regulatory to ensure ingredient accuracy, certifications, and compliance. Commercialization & Execution Oversee timelines, costing, and margin targets for every product initiative. Drive SKU launches for retail, wholesale, ecommerce, and seasonal programs. Align product pipeline with production, distribution, and operational capacity. Quality & Brand Standards Ensure products meet brand expectations for flavor, consistency, packaging, and guest experience. Collaborate with QA on labeling, certifications (organic, kosher, etc.), and ingredient integrity. Project & Performance Management Set goals, track KPIs, and report progress to the Senior Director of Corporate Development. Oversee project timelines, P&Ls, and profitability targets by category. Knowledge and Job Requirements: A bachelor's degree in a relevant field such as Food Science, Business Administration, Marketing, or related discipline. 7+ years of product development, category management, or CPG experience (preferably in food, beverage, or specialty consumables) with a minimum of 4 years in a managerial role. Proven leadership, managing product teams, or category leads. Strong understanding of consumer trends, sourcing, product lifecycle, and commercialization. Experience collaborating cross-functionally with marketing, supply chain, and operations. Excellent organizational, communication, and project management skills. Entrepreneurial mindset with the ability to balance creativity and execution. Highly organized with meticulous attention to detail. Adaptable and resourceful in a fast-paced, evolving retail and franchise environment. Background in gourmet foods, teas, spices, or specialty retail, preferred. Experience working with franchise networks or multi-channel product distribution, preferred. Knowledge of regulatory standards and certifications for consumables, preferred. A passion for high-quality food, tea, and flavor, preferred. Leadership Style Strategic, agile, and collaborative. Leader and mentor, fostering a culture of creativity, collaboration, and continuous improvement. Comfortable influencing unpretentiously and working within an evolving structure and growing brand. Physical Requirements to perform the essential functions of this job: Frequent travel by plane and car to Headquarters and to various Stores across the US. Consistent ability to utilize hands and fingers to perform tasks as necessary for job duties, which may include operating machinery, handling materials, typing, and designing (8+ hours per day). Consistent capacity for visual acuity to monitor processes, examine materials and labels, and ensure quality standards are met (8+ hours per day). Consistently communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, customers, and the ability to engage in verbal discussions and listen attentively (8+ hours per day). Consistent ability to perform various physical tasks that require continuous standing (8+ hours per day), sitting (8+ hours per day), walking (8+ hours per day), bending (3-5 hours per day), reaching (8+ hours per day), squatting, (3-5 hours per day), lifting; up to 55 lbs. (8+ hours per day), overhead lifting (3-5 hours per day), carrying (8+ hours per day), pushing/pulling (3-5 hours per day), climbing ladders and stairs (8+ hours per day), and maneuvering within a warehouse workspace (8+ hours per day). Ability to perform repetitive tasks (8+ hours per day). Ability to visually identify color, substance, products, and their characteristics (8+ hours per day). Operation of, but not limited to computer tools and equipment, printers and equipment (8+ hours per day). Consistently work around spices; must not be sensitive or allergic to various scents, spices, fruits, extracts, aromas, or personal protective equipment (latex gloves) (8+ hours per day). TSTE is unable to accommodate sensitivity or allergy to various spices, ingredients, scents and aromas contained in our products. This is core to our business and cannot be avoided. While we will make every attempt to provide reasonable accommodation, such accommodation may not alter the fundamental requirements of the job, cause undue hardship, safety risk, or interfere with the ability to perform essential functions. We appreciate your understanding and look forward to supporting your needs within the scope of our commitment to compliance with the Americans with Disabilities Act (ADA) and other applicable laws. Core Values: Commitment; engaged, flexible, patient, open minded. Detail Oriented; organized, focused, high quality. Reliable; integrity, dependable, authentic. Continuous Improvement; performance and safety awareness, goal-oriented, creative mindset, efficient. Enthusiastic about food and beverage. Teamwork; team-oriented and eager to grow within the company. Spicy Perks: Hybrid Work Medical, dental, vision and other ancillary benefits. 401k plan + company match. Flexible spending account (FSA) for medical and/or dependent care. 100% Company paid Basic Life and AD&D insurance. Paid time off (PTO) during first year, following 90 days of employment. 7 Paid Holidays. Employee product discounts. Quarterly “Create & Share”, free product gifts. Annual “Holiday Bucks” with access to select personalized gifts for yourself or loved ones over the Holidays. Equal Employment Opportunity Statement: The Spice & Tea Exchange provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The Company prohibits discrimination and harassment of any type. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Drug Free Workplace The Spice & Tea Exchange is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result. Flexible work from home options available. We create and share the experience every day! Life is better lived with a little spice. The Spice & Tea Exchange was founded in 2008, by a group of talented individuals with a passion for life and food. What started as a small shop in St. Augustine, Florida, has quickly grown into a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 REASON for what we do, and our team is a close-knit family you'd enjoy sitting with around the dinner table. "Creating & sharing the experience of a more flavorful life," is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high-quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high-gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests. At The Spice & Tea Exchange we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table! Our employees define experience as all the events of our lives that shape who we are, taking you out of the everyday task list and putting you into a place that takes you to a different state of mind, making memories that are not forgotten, and trying things for the first time! The employee experience is something we do not take with a grain of salt.

Charlotte, North Carolina;Plano, Texas; Chandler, Arizona; Chicago, Illinois; Tampa, Florida; Jacksonville, Florida; Phoenix, Arizona; Newark, Delaware **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (********************************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Summary:** This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance. The **Manager of Strategic Insights & Innovation** serves as a key strategic partner to the Loss Forecasting and Workforce Strategy leadership team, responsible for shaping and articulating the Client Protection's workforce strategy, financial planning narratives, and executive-level storytelling. This leader ensures that Client Protection's operational capacity, financial priorities, and performance insights are aligned with the Consumer Bank and broader enterprise goals, risk appetite, and growth objectives. **Key Responsibilities:** - Lead development of a multi-year workforce strategy aligned with fraud-risk trends, automation roadmaps, and regulatory changes. - Partner with Workforce Strategy to understand forecasted capacity needs and identify skill gaps between staffing plan and workforce vision - Understand and challenge Client Protection's annual budget, headcount plan, and financial outlook. - Craft compelling executive narratives, presentations, and visual materials that communicate strategic priorities, financial performance, and workforce trends. - Support Client Protection LT in preparing for Board, risk committee, and regulator engagements. - Synthesize complex data into clear, impactful messages tailored to diverse stakeholders (executives, Finance, HR, Audit, etc.). - Drive integration between strategic planning, performance analytics, and financial management. - Mentor analysts and associates focused on financial modeling, data visualization, and workforce analytics. - Continuously enhance processes for planning, reporting, and cross-functional collaboration. **Required Qualifications:** - Bachelor's degree in Finance, Business Administration, Risk Management, or related experience. - 5+ years of experience in banking, financial planning & analysis (FP&A), workforce strategy, or operational strategy. - Proven ability to distill complex data into executive-level insights and storytelling. - Expertise in analytics and presentation development (i.e., Tableau, Excel, PowerPoint). - Strong stakeholder management and communication skills; capable of influencing across functions and seniority levels. **Desired Qualifications:** - MBA or graduate level work in finance, accounting, and/or business management. - Knowledge of fraud operations, banking risk frameworks, and regulatory expectations. - Fraud experience and/or analytical /financial experience (Payment card /Retail Bank Finance background preferred). - Knowledgeable of programming language (i.e. SAS or SQL). **Skills:** - Analytical Thinking - Data and Trend Analysis - Fraud Management - Prioritization - Talent Development - Business Analytics - Critical Thinking - Data Visualization - Decision Making - Presentation Skills - Collaboration - Conflict Management - Innovative Thinking - Issue Management - Oral Communications **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.