Director of strategy jobs in South Dakota - 78 jobs
Director, External Expert Strategy & Engagement
Otsuka America Pharmaceutical Inc. 4.9
Director of strategy job in Pierre, SD
The Director, External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for engaging a broad spectrum of external stakeholders. This includes Key Opinion Leaders (KOLs), Digital Opinion Leaders (DOLs), Payers/Access Stakeholders, Academic/Integrated Health Systems, Patients/Caregivers, and Patient Advocacy Groups. The role is accountable for establishing the governance, process clarity, and technological infrastructure necessary to ensure coordinated, high-value, and non-transactional interactions across all functional areas, distinguishing tactics based on the asset lifecycle stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence.
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**Key Responsibilities:**
**Strategic Governance and Accountability**
+ Establish clear accountability and process ownership for all external expert engagement activities, defining roles and responsibilities across the Medical Affairs (GMA) function to address the current pain point of limited clarity on accountabilities and responsibilities.
+ Develop and implement a standardized global strategy for external engagement that distinctly tailors objectives based on asset lifecycle (e.g., Early Asset engagement must focus on obtaining input from KOLs and Payers on trial design and clinical/economic value).
**System and Data Management**
+ Coordinate with stakeholder engagement liaisons (from GMA, Commercial, Clinical Development, Market Access, Patient Advocacy and Stakeholder Management, Corporate Communications, and Government Affairs) and IT to migrate multiple, overlapping stakeholder lists.
+ Drive process adherence for the consistent upkeep and governance of the centralized external stakeholder list, ensuring the database accurately tracks engagement across all categories of stakeholders (e.g., Patients/Caregivers, Academic Systems, Digital Opinion Leaders).
+ Champion the use of the centralized system to track all medical expert interactions, contact attempts, and strategic insights captured.
**Coordination and Best Practices**
+ Facilitate connections between the designated primary stakeholder lead contact and any internal team member seeking subsequent outreach to prevent multiple concurrent communications and requests.
+ Encourage and mandate best practices for GMA preparation before any stakeholder outreach, ensuring all engagement is high-quality and strategically aligned.
+ Partner with the Training team to develop standardized training and resources for internal teams on proper engagement protocols, compliance guidelines, and use of the centralized Veeva system, highlighting the specific goals for engaging each stakeholder group.
+ Collaborate with Global Training Lead to coordinate any needed training on external engagement processes and/or capabilities.
+ Consider technology and AI to support workflow improvement.
**Qualifications:**
**Education and Experience:**
+ Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent).
+ Minimum of 8 - 10 years of progressive experience in the pharmaceutical or biotechnology industry, with at least 5 years in Global Medical Affairs, Strategic Operations, or an equivalent function focused on External Expert/KOL Engagement.
+ Proven experience in designing, implementing, and managing global engagement processes across multiple therapeutic areas and across different asset lifecycle stages.
+ Demonstrated success in leading a complex cross-functional project (e.g., system migration, process standardization) involving IT and multiple business units.
**Skills and Competencies:**
+ Exceptional ability to drive process governance and change management across a global matrix organization.
+ Superior Stakeholder Management and influencing skills, capable of gaining consensus and driving compliance among diverse functional leaders (Commercial, Clinical, Global Medical Affairs).
+ Strong technological acumen with proven experience working with Veeva or similar management platforms for centralized data management.
+ Excellent communication and presentation skills, with the ability to articulate the strategic value of coordinated external engagement to senior executive leadership.
+ Motivated and solution-oriented, with a clear focus on simplifying complex processes for end-users.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$183.3k yearly 38d ago
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Leader, Product Marketing Success, Public Sector
Cisco Systems, Inc. 4.8
Director of strategy job in Pierre, SD
The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Your Impact We are seeking a dynamic and strategic Leader of Product Market Success in the Public Sector to drive the growth and success of Cisco's security product offerings for federal, state and local, higher education and K-12 segments. This key leadership role will be responsible for developing and executing product-focused growth motions to meet business objectives for security in the public sector. The ideal candidate will have a blend of product knowledge, strategic thinking, and strong leadership skills.
Key Responsibilities:
Driving Product Growth and Sales Alignment:
* Design and implement product growth strategies that support public sector goals to drive new pipeline and influence bookings for the security business.
* Create compelling program designs and related content journeys and program designs to engage target customers in public sector segments.
* Work closely with regional sales teams to ensure alignment on GTM strategies, sales targets, and execution.
* Monitor performance (e.g., pipeline, conversion rates, bookings) to ensure goals are met and exceeded.
* Provide ongoing support and direction to sales teams, ensuring effective execution of go-to-market (GTM) strategies for product adoption and growth.
Team Leadership and Development:
* Lead public sector product success team, providing strategic guidance and fostering a culture of collaboration, innovation, and accountability.
* Develop and execute region-specific plans to increase product adoption, market penetration, and revenue growth.
* Set clear goals, objectives, and KPIs for the regional leads to ensure consistent execution of plans.
* Mentor and coach the team to drive high performance, personal growth, and skill development.
* Ensure strong cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams.
Marketing Program Coordination and Customization:
* Develop compelling content tailored to the unique needs of public sector customers to drive high engagement and consistent messaging to market.
* Partner with external agencies and internal stakeholders to design and execute regional marketing programs.
* -Oversee the execution of localized marketing efforts to ensure timely delivery and consistent messaging across all channels.
Analyze the effectiveness of marketing programs and provide recommendations for continuous improvement.
Cross-Functional Collaboration:
* Build strong relationships with cross-functional teams, including product, sales, customer success, partner, and operations, to ensure seamless execution of regional initiatives.
* Serve as the voice of the segment to ensure alignment with broader company strategy and objectives.
* Provide regular reporting on performance, insights, and forecasts to leadership.
Minimum Qualifications
* Bachelor's degree in Business, Marketing, or related field. MBA preferred.
* 4+ years of experience in product or solutions marketing in public sector or related fields, with at least 1-2 years in a public sector leadership role.
* Proven success in driving product growth, pipeline generation, and bookings in a regional or global market.
* Strong understanding of sales processes, product marketing strategies, and go-to-market frameworks.
* Exceptional leadership skills with experience managing and mentoring high-performing teams.
* Excellent communication, presentation, and interpersonal skills.
* Demonstrated ability to collaborate effectively with cross-functional teams (e.g., sales, product, marketing).
* Strong analytical and problem-solving skills, with the ability to interpret data to drive actionable insights.
* Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
Preferred Skills & Experience:
* Experience in working with agencies and external vendors to execute regional marketing programs.
* Knowledge of digital marketing strategies and tools.
* Experience in cybersecurity sector and familiarity with regional market dynamics
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$168,800.00 - $277,400.00
Non-Metro New York state & Washington state:
$148,800.00 - $248,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$96k-120k yearly est. 41d ago
Product Management, Director
Meta 4.8
Director of strategy job in Pierre, SD
Meta Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across Meta.
**Required Skills:**
Product Management, Director Responsibilities:
1. Lead a team through the ideation, technical development, and launch of innovative products
2. Attract, build, manage, and develop a talented team of product leaders with a broad range of experiences, perspectives, approaches, and backgrounds
3. Establish shared vision across the company by building consensus on strategies and priorities leading to product execution
4. Drive product development with a team of world-class engineers and designers
5. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
6. Define and analyze metrics that inform the success of products
7. Understand Meta's strategic and competitive position and deliver products that are recognized as best in the industry
8. Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
9. Manage multiple products and priorities, scale teams, and ensure org is effective, healthy and set up for success by establishing clear and measurable goals
**Minimum Qualifications:**
Minimum Qualifications:
10. 12+ years of experience in Product Management and/or Product Design
11. 12+ years of experience working collaboratively with engineering, design and user research teams
12. 8+ years of experience hiring, managing, and developing both individual contributors and senior leaders
13. Critical thinking/analytical leadership experience
14. Experience presenting to senior executive audiences
15. BA/BS in Computer Science or related field
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in a consumer focused technology company
17. Experience building 0-1 products, platform/ecosystem products, or marketplaces
**Public Compensation:**
$249,000/year to $323,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$249k-323k yearly 60d+ ago
VP, Data Strategy & Governance
Rxbenefits 4.5
Director of strategy job in Sioux Falls, SD
The Vice President of Data Strategy & Governance will play a pivotal role in shaping and executing RxBenefits data governance strategy to ensure trusted, compliant, and business-ready data across the organization. This role is responsible for establishing a sustainable governance operating model that enables high-quality data, consistent enterprise semantics, and confident decision-making across analytics, reporting, AI, and digital initiatives.This position works in close partnership with Executive Leadership, Business Domain Data Stewards, the Data Engineering Director, and Analytics & Reporting leaders. The VP of Data Governance sets the standards, decision frameworks, and operating model that align these teams toward a common enterprise semantic layer, governed data products, and consistent metrics.
**Key Responsibilities** **:**
1. **Enterprise Data Strategy & Vision:**
2. Define and advance enterprise long-term data vision and roadmap, aligned to business priorities and growth objectives.
3. Position data as a strategic asset to support decision-making via analytics, AI models, and digital innovation.
4. **Data Governance & Program Sponsorship:**
5. Lead the development and adoption of a data governance framework with clear roles and accountabilities, including standards and operating models.
6. Sponsor and champion the data governance program across the organization.
7. Establish and mature business data stewardship across domains, with clear ownership, accountability, and success measures.
8. Lead and facilitate enterprise data governance councils and forums to drive alignment and resolve cross-domain issues.
9. **Semantic Layer & Enterprise Data Alignment:**
10. Partner closely with Data Engineering and Analytics/Reporting leadership to define and enforce enterprise semantic standards, shared business definitions, and governed metrics.
11. Ensure analytics, dashboards, and downstream data products consistently leverage a common enterprise semantic layer (e.g., EDM or canonical business models).
12. Establish governance checkpoints within the data product and analytics lifecycle to prevent metric drift, semantic inconsistencies, and reconciliation issues.
13. Drive adoption of standardized definitions through data catalogs, reporting layers, and analytics tools.
1. **Stakeholder Alignment & Communication:**
2. Foster cross-functional collaboration to ensure data governance and data product operating model aligns with business priorities.
3. Act as a trusted advisor to executives on data-related matters.
4. **Driving Business Value:**
5. Ensure governance initiatives deliver measurable outcomes such as faster access to trusted data, reduced reporting rework, and improved decision confidence.
6. Align data governance priorities to high-value business use cases across pricing, finance, operations, and client reporting.
7. Demonstrate tangible ROI from data and analytics investments through improved efficiency, reduced risk, and better insights.
1. **Data Quality, Integrity & Trust**
2. Define and monitor data quality standards and KPIs (accuracy, completeness, timeliness, consistency).
3. Implement processes and tooling for data profiling, data cataloging, and lineage to improve transparency, issue resolution, and change management.
4. Ensure a "single source of truth" for critical enterprise data domains.
**Qualifications** **:**
+ Proven experience of 12+ years in data governance, data management, or related fields, with a minimum of 5+ years in a senior leadership role.
+ Strong strategic planning and communication skills, with a demonstrated ability to influence at the executive level.
+ Experience in leading complex, cross-functional teams and aligning data investments with business priorities
+ In-depth knowledge of data governance frameworks, tools, and best practices and experience driving business and technical stakeholder partnership for data governance success
+ Ability to drive cultural change and foster a data-driven decision-making environment
**Desired Outcomes** **:** (12-18 months):
+ A clear, enterprise-wide data governance operating model with defined ownership and accountability.
+ A single, trusted enterprise semantic layer adopted consistently across analytics, reporting, and data products.
+ Reduced metric discrepancies and reconciliation effort across business units.
+ Improved data quality, transparency, and trust in executive and regulatory reporting.
+ Governance recognized as an enabler of speed, scale, and better business decisions.
+ Ensure data products are aligned with priority use cases and desired business outcomes
RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
**_What Commercial Technologies contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for business needs. This job family manages engineering projects and plans for commercial technologies and interfaces with product managers to develop objectives. This job family assesses product systems, identifies opportunities for process and system improvements, and develops solutions through application of engineering principles.
**_Job Summary_**
Seeking a dynamic and forward-thinking Director, Product Management to lead the development and commercialization of innovative products and solution offerings for our oncology MSO. This leader will spearhead initiatives in data commercialization, advanced analytics, artificial intelligence, and automation, leveraging these capabilities to create market-leading solutions that differentiate our organization. The role is central to shaping scalable business technology solutions that support independent oncology practices in delivering high-quality, value-based care.
The ideal candidate will have a strong background in product strategy, commercialization, and healthcare technology, with deep expertise in oncology care and a proven track record in data-driven product innovation.
**_Responsibilities_**
+ **Product Lifecycle Ownership:** Manage products from ideation to launch, focusing on delivering commercial-ready solutions that leverage data and automation
+ **Data Commercialization:** Develop and execute strategies to monetize clinical, operational, and financial data assets, including data productization, partnerships, and compliance with privacy regulations
+ **AI & Automation Leadership:** Identify, evaluate, and integrate AI/ML and automation technologies to enhance product capabilities, operational efficiency, and clinical outcomes
+ **Product Differentiation:** Drive unique value propositions by leveraging emerging technologies and data-driven insights to address unmet needs in oncology care
+ **Cross-Functional Collaboration:** Partner with clinical, commercial, engineering, data science, and design teams, as well as external innovation partners, to deliver solutions that meet user needs and business objectives
+ **Customer-Centric Development:** Engage with oncology providers, administrators, and patients to gather insights and validate product concepts
+ **Go-to-Market Enablement:** Support launch planning, messaging, and sales enablement activities to ensure successful product adoption and market penetration
+ **Performance Measurement:** Define and track KPIs for data commercialization revenue, AI-driven product adoption, automation-enabled operational improvements, customer satisfaction, and commercial impact
**_Qualifications_**
+ Bachelor's degree or equivalent experience in a related field preferred
+ 12+ years of experience in product management, with a focus on commercial product development in healthcare or life sciences, preferred
+ Demonstrated experience in data commercialization, AI/ML, and automation in healthcare, with a track record of launching data-driven products
+ Proven success in launching and scaling B2B healthcare products, preferably in oncology or specialty care
+ Strong understanding of healthcare delivery models, reimbursement, and value-based care in oncology
+ Technical acumen in cloud platforms, data privacy, and regulatory compliance frameworks (e.g., HIPAA, GDPR)
+ Experience working with cross-functional teams including clinical, technical, commercial, and data science stakeholders
+ Familiarity with Agile methodologies and tools (e.g., Jira, Confluence)
+ Excellent communication, strategic thinking, and problem-solving skills
+ Ability to collaborate with all levels of an organization, up to c-suite
+ Ability to thrive in a fast-paced, mission-driven environment
+ Ability to travel up to ~10%
**_What is expected of you and others at this level_**
+ Provides leadership to managers and experienced professional staff; may also manage front line supervisors
+ Manages an organizational budget
+ Develops and implements policies and procedures to achieve organizational goals
+ Assists in the development of functional strategy
+ Decisions have an extended impact on work processes, outcomes, and customers
+ Interacts with internal and/or external leaders, including senior management
+ Persuades others into agreement in sensitive situations while maintaining positive relationships
**Anticipated salary range:** $135,400-$228,910
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/12/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$135.4k-228.9k yearly 58d ago
Performance Marketing Lead
Ira Financial 3.5
Director of strategy job in Sioux Falls, SD
Job Description IRA Financial is seeking a Performance Marketing Lead to own and manage all paid digital acquisition efforts. This role is responsible for planning, executing, optimizing, and scaling paid media campaigns across paid search, paid social, affiliate, and other digital advertising channels to drive qualified customer acquisition and revenue growth.This is a highly execution-oriented position for a data-driven marketer who thrives in the details, tests aggressively, and understands how to scale performance within regulated financial services environments.
Job Structure Details
On-Site, Sioux Falls, SD
Full Time, Monday-Friday
Exempt/Salary
Benefits
Health, Dental, Vision Insurance
401(k) Employer Contribution of 4%
Health Savings Account (H.S.A.) Employer Contribution
Paid Time Off and Volunteer Time Off
Parental Leave
Catered lunch every Monday
Monthly 15-minute massage
Responsibilities & Duties• Own end-to-end strategy and execution of all paid media channels including Paid Search (Google Ads, Bing), Paid Social (Meta, LinkedIn, YouTube, Reddit, etc.), Affiliate and other digital advertising and growth channels• Plan, launch, and optimize campaigns to drive customer acquisition, leads, and conversions at target CAC and ROI• Actively manage budgets, bids, targeting, testing, and funnel optimization daily• Develop and execute structured testing roadmaps across creatives, messaging, audiences, landing pages, and offers• Analyze performance data to identify insights, trends, and opportunities for scale• Own attribution, reporting, and performance dashboards; clearly communicate results to leadership• Ensure campaigns align with compliance, disclosures, and brand guidelines• Identify and test new growth channels, platforms, and acquisition opportunities• Continuously improve acquisition efficiency, lead quality, and downstream conversion performance Qualifications & Requirements
Bachelor's degree in business, marketing, finance, or a related field (or equivalent work experience)
5+ years' experience in growth marketing or performance marketing, with deep hands-on paid media management experience
Proven track record of scaling paid acquisition campaigns with measurable ROI
Strong expertise in Google Ads, Meta Ads, and other paid media channels
Experience managing meaningful paid media budgets with accountability for performance
Strong analytical skills with comfort working in GA4, ad platform dashboards, and reporting tools
Experience with conversion rate optimization (CRO) and funnel optimization
Ability to balance strategy with execution - you're comfortable being both the owner and operator
Strong communication skills and the ability to collaborate cross-functionally
Familiarity with marketing automation and CRM platforms (Salesforce preferred)
#hc215930
$71k-101k yearly est. 23d ago
Marketing Operations Lead
Silencer Central
Director of strategy job in Sioux Falls, SD
Job Description
Join one of the fastest-growing companies in America. Recognized for three years as an Inc. 5000 award-winning company, Silencer Central has achieved over 400% growth in the past three years. Since 2005, we've been passionate about compliance, education, and community engagement in firearm sound suppression-making the silencer-buying process simple and accessible. Apply today and be part of our continued growth!
Classification: Full time; Exempt
Shift: Monday - Friday, core hours 8:00am-5:00pm
Location: On-site
Job Summary:
At Silencer Central, we believe in
being customer-oriented, getting stuff done and expecting excellence
in everything we do. These core values drive the work and passion of our team members, and they unite our business and customers. The Marketing Operations Lead supports the marketing team by working closely with team leads to align projects with overall marketing goals. This role is responsible for managing marketing project timelines and assisting in the development of content strategies that effectively position our brands and products in the market.
Essential Functions:
Oversee and manage day-to-day marketing projects to ensure timely and successful completion.
Track project progress, identify potential roadblocks, and proactively address issues.
Monitor project timelines and ensure all marketing activities adhere to established deadlines.
Communicate deadlines and expectations clearly to team members and stakeholders.
Coordinate with various teams and stakeholders to follow up on assignments and tasks.
Work closely with the team leads to align projects with overall marketing goals.
Develop and maintain the marketing content calendar to ensure consistency and alignment with overall marketing strategy.
Assist with content creation planning and distribution across all marketing channels, including social media, email, website, and print.
Assist in the planning and execution of annual marketing strategies and individual campaigns, giveaways, event marketing plans, etc.
Collaborate with internal teams and external vendors to ensure seamless execution of marketing initiatives.
Maintain open and effective communication with team members, ensuring everyone is informed and aligned.
Stay informed of industry trends and best practices in direct-to-consumer marketing, continuously seeking opportunities for innovation and improvement.
Requirements:
Bachelor's degree in business, marketing, journalism, communications, or related field required.
5 + years of marketing experience required.
Experience with marketing within the outdoor recreation, hunting, and/or sport-shooting industry preferred.
Digitally fluent with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs to reach target audiences.
Competency in Microsoft applications, including Word, Excel, and Outlook.
Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment, with highest quality and quantitative outputs.
Proven ability to manage budgets.
Excellent attention to detail.
Excellent interpersonal, written, and oral communication skills with strong copywriting skills.
Ability to work in a team environment to achieve team, departmental, and corporate goals.
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Compensation and Benefits:
Salary: $75,000 - $95,000 DOE. Silencer Central offers a competitive total compensation package that includes:
Incentive Bonus
Unlimited PTO
Company Paid Holidays
Health insurance: Copayment Plus Plan or High Deductible Health Plan with $750-$1,500 HSA match
Dental insurance
Vision insurance
LTD and STD insurance
Company Paid Life Insurance
EAP
401(k) with company match
Employee Discount Program
Free snacks and drinks
Apply today and join our amazing team! Our business is growing and we need motivated people to help us continue our success!
#hc217734
$75k-95k yearly 9d ago
Manager, CX Strategy & Implementation
The Hertz Corporation 4.3
Director of strategy job in Pierre, SD
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$100k yearly 60d+ ago
Senior Manager, Marketing
Medcor, Inc. 4.7
Director of strategy job in Sioux Falls, SD
About
the
Role
The
Senior
Manager
Marketing
plays
a
critical
role
in
shaping
and
executing
Medcors
brand
strategy
to
drive
enterprise
growth
and
strengthen
market
leadership
This
leader
is
responsible
for
delivering
high
quality
creative
output
overseeing
full
funnel
brand
experiences
and
leveraging
modern tools analytics and insights to increase engagement across the customer lifecycle This role partners cross functionally to support business priorities guide product launches and lead Medcors thought leadership and competitive insights strategy With a strong commercial mindset the Senior Manager demonstrates how brand drives measurable ROI while identifying opportunities for innovation and growth In addition this role leads and empowers a creative team manages agency partners and ensures brand consistency through strong governance and evolving brand standards Location This position is primarily remote However strong preference will be given to candidates located within commuting distance of one of Medcors corporate offices in Sioux Falls SD to support collaboration leadership presence and key in person initiatives as needed Key Responsibilities Develop and manage comprehensive brand strategies aligned to enterprise goals partnering closely with Demand Generation and Sales Define refine and articulate Medcors brand identity ecosystem and business line positioning Lead the creation of high quality visual and written content that translates complex healthcare services into clear engaging customer experiences Own creative direction across channels ensuring a consistent and compelling brand experience throughout the full customer lifecycle Establish KPIs and performance dashboards that connect brand initiatives to business outcomes and ROI Leverage AI informed and emerging tools to enhance brand awareness engagement and brand equity Lead Medcors insights and thought leadership strategy including conferences tradeshows speaking engagements and client events Conduct ongoing competitive research and market analysis to inform brand and product strategy Ensure new product launches are supported by strong creative clear value propositions and measurable go to market plans Maintain and evolve Medcors house of brands framework monitoring brand perception and identifying growth opportunities Manage agency and vendor relationships to ensure work is delivered on time on brand and on budget Oversee brand governance and ensure compliance across internal teams and external partners Lead mentor and develop a high performing marketing team fostering continuous improvement and operational excellence Leadership Responsibilities Manage performance coaching and development of direct reports through regular 11s and formal performance reviews Identify strengths and development opportunities and provide actionable feedback Address performance and attendance issues in partnership with Human Resources Facilitate team meetings to drive engagement alignment and knowledge sharing Support ongoing training process improvement and skill development Minimum Qualifications Education Bachelors degree or equivalent relevant experience Experience 5 years of marketing management experience within regulated industries such as Healthcare or Life Sciences 3 years of direct people leadership experience Strong proficiency in Adobe Creative Suite InDesign Illustrator Photoshop 4 years managing creative workflows agencies and freelancers 3 years conducting and presenting market and competitive research 3 years collaborating within project management platforms Experience in a fast paced matrixed environment with close Marketing and Sales collaboration Preferred Qualifications Bachelors degree in Marketing Business or related field Experience designing brand touchpoints across the full customer lifecycle Experience with Asana 2 years Experience with HubSpot 2 years Experience with Brandfolder or similar DAM tools 1 year Skills & Competencies Exceptional written verbal and presentation skills Strong attention to detail and commitment to brand consistency Proven leadership and people development capabilities Strong commercial acumen and budget management skills Strategic thinker with the ability to translate data into insights and action Advanced project management and prioritization skills Ability to operate independently and lead through ambiguity Collaborative proactive problem solver Physical Requirements Ability to remain stationary and operate a computer for extended periods Occasional lifting or movement of up to 10 pounds Ability to communicate effectively and exchange accurate information Ability to visually review detailed documents reports and data Working Conditions Position may be onsite hybrid or remote based on business needs Remote employees must maintain a private workspace and reliable high speed internet in accordance with IT requirements
$97k-127k yearly est. 41d ago
Oncology Pharmacy Account Director (Western US)
Cencora, Inc.
Director of strategy job in Pierre, SD
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
The Pharmacy Account Director is responsible for developing and implementing best-practice clinical business and operational models and programs to support ION's customers. Accountability extends to the coordination, development, customization, and overall management of assigned clinical, business, and financial projects. The incumbent is responsible for developing innovative clinical pharmacy practices, contract monitoring, optimization strategies, providing clinical and contact support for ION GPO customers.
This position supports customers in the Western Region of the United States.
Primary Duties and Responsibilities:
Serve as a resource for any issues within the geography that relate to assessment, development, coordination, and/or implementation of pharmacy business programs, contract optimization and contract comparisons. Including oral, Injection and Infused products, service offerings contract and clinical education support of these efforts.
Develop, participate, support, and coordinate the clinical component of sales and corporate accounts engagements, including, but not limited to:
* Identification and quantification of clinical cost savings opportunities achievable via optimization of pharmaceutical contracts, formulary management, clinical services, and clinical practice guidelines and protocols.
* Implementation of best-practice models that improve cost-effective, practice efficiencies and contract opportunities in pharmaceutical care
* Validation of savings achieved through implemented clinical contract programs, services, and formulary and contract management
* Critical evaluation of pharmacy programs and services,
* Creation of summary reports, supportive materials, and tools for presentations, implementation and validation, and
* Provides support to sales and corporate accounts teams for contract renewals
Contribute to development and maintenance of clinically relevant benchmarking tools to support clinical assessments and implementation projects.
Provides consultative assistance to the division's Practices in formulary management and contract optimization.
Provides input and assistance in the weekly conference calls on contract compliance and management.
Responsible for contract pull through and assistance with contract management
Attends all Business and Clinical meetings as requested.
Participate in professional development activities designed to acquire and maintain skills to support the GPO mission, goals, and value and major job responsibilities.
Performs other duties as assigned
Experience and Educational Requirements:
* Requires BS in Pharmacy, PharmD, or PhD; with a minimum of five (5) years experience in a practice setting
* Must have extensive experience with Oral, Injectable and Infused Oncology drugs and Dispensing models
* Experience working with contracts with Oral, Injectable and Infused Oncology drugs
* Clinical skills in pharmacy practice or related healthcare industry
Minimum Skill, Knowledge and Ability Requirements:
* Excellent analytical skills
* Excellent organizational skills
* Excellent consultative skills
* Demonstrated strong communication and interpersonal skills.
* Knowledge of organization's policies and procedures.
* Knowledge and understanding of Community Oncology Practices - both business and clinical aspects.
* Knowledge and understanding of the practice of community-based oncology
* Computer hardware/software - Individual must be knowledgeable on the various types of computer hardware and software customary to clinical pharmacy practice as it relates to clinical management to support process proto-typing, consultative activities and provide assistance in the evaluation of new technologies for AmerisourceBergen.
* Ability to work independently and as part of a team.
* Must be able and willing to travel - approximately 50% of the time
* Individual should be proficient in Microsoft office applications such as the latest versions of Word and Excel.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time
Salary Range*
$100,700 - 155,100
* This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.
Affiliated Companies:
Affiliated Companies: International Oncology Network Solutions Inc
$100.7k-155.1k yearly Auto-Apply 4d ago
Manager, Product Management (Alternative Distribution) - Small Commercial
Travelers Insurance Company 4.4
Director of strategy job in Pierre, SD
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Product
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$101,300.00 - $167,000.00
**Target Openings**
1
**What Is the Opportunity?**
Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives.
**What Will You Do?**
+ Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause.
+ Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics.
+ Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds.
+ Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization.
+ Manage, coach, and/or guide analysts.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field.
+ Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry.
+ Experience developing techniques and procedures used to forecast insurance financials.
+ Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals.
+ Excellent communication skills with the ability to interact and influence management.
+ Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts.
+ Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending.
+ Understand the workflow and terminology of insurance products and processes and their impact on profit and loss.
**What is a Must Have?**
+ Bachelor's Degree or equivalent combination of education and experience.
+ Three years of experience in data analytics or similar work experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$101.3k-167k yearly 36d ago
Senior Director, Product Marketing Operations and Competitive Intelligence
Pagerduty 3.8
Director of strategy job in Pierre, SD
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We are seeking a seasoned and insightful people leader to establish and spearhead our Product Marketing Operations and Competitive Intelligence function, reporting directly to the VP, Product Marketing. In this pivotal role, you will lead a dedicated team, driving both major and minor product launches, cultivating robust competitive intelligence, and consistently reporting on progress across all initiatives.
Specifically, evolve, establish and execute product marketing programs and operations related to GTM readiness, to include:
+ **Product Launch process** - Establish, document and maintain product market launch framework, operating model and launch calendar that aligns with development and the field.
+ **Product Launch management** - organize and execute critical product launches, driving the planning and execution of launch activities, events/webinars and ensuring alignment and readiness across all marketing work streams, while coordinating overall readiness with development and field teams.
+ **Competitive Intelligence** - manage a team that builds and runs a competitive intel program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win.
+ **Repeatable sales plays** - partner with PMMs, Field, and Enablement stakeholders to define, build and deliver repeatable sales motions to drive annual operating targets (pipeline, billings, net-new logos).
+ **PMM Planning and Coordination** - organize and drive quarterly and yearly planning and operating plans for product marketing, including reporting results to key stakeholders; organize and drive PMM all-hands and leadership meetings and related presentations.
+ **Standards, Best Practices and Consistency** - drives the establishment of consistent templates, frameworks, and constructs for use across the team.
+ **Portfolio-level content and enablement** - drive the planning, delivery and quality of content for any cross-product activity, such as launch content, major event session tracks, and product marketing related enablement programs for sales revenue achievement.
**Basic Qualifications:**
+ 10+ years of experience in B2B marketing, market research, or a related field.
+ 5+ years' experience leading a marketing function, or similar, used to managing multiple projects at one time within established timelines.
+ Proficient in planning and project management skills.
+ Ability to handle individual contributor and detail-oriented responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team.
+ Strong analytical skills and experience in quantitative and qualitative research methods, translating complex data into actionable insights.
+ Delivers results efficiently with a high sense of urgency when applicable.
+ Excellent communication and presentation skills, both written and verbal.
+ Ability to build strong partnerships at all levels of leadership and manage by influence.
+ Seamlessly negotiates and manages conflict.
**Preferred Qualifications:**
+ Experience in high growth companies
+ Software/SaaS/B2B technology industry experience is preferred.
+ Experience in product marketing, specifically experience in managing launches at scale
The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$129k-165k yearly est. 35d ago
Global Marketing Manager - Alternative Fuels
Vontier
Director of strategy job in Pierre, SD
**INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** The Global Marketing Manager at ANGI Energy, a Vontier company, plays a key role in driving profitable growth for the Alternative Fuels product lines (CNG, RNG, Hydrogen). This hands-on position develops and executes strategic marketing plans that enhance brand awareness and generate quality leads. Success requires strong collaboration with commercial and aftermarket teams, deep customer insight, and expertise in digital marketing and data analysis to identify new sales opportunities. The role reports to the Global Head of Marketing - Alternative Fuels and offers full-time remote work with opportunities for domestic and international travel.
**Responsibilities:**
**Lead Generation:**
+ Devise, plan and implement an omnichannel digital and account-based marketing strategy aimed at generating quality leads that support business priorities. (see 'Digital Marketing' below)
+ Work with internal stakeholders to segment customer/prospect data to develop targeted value propositions.
+ Successfully execute new product launches.
+ Collaborate with Vontier's marketing Centers of Excellence and/or external agencies to brief and manage campaign and content requirements.
+ Support business development activities by conducting regular industry research to identify new prospects and opportunities ('whitespace').
+ Partner with the Commercial team to strategize and execute on targeted campaigns to drive sales linearity and support bookings and revenue targets.
**Lead Management:**
+ Manage the end-to-end lead management and automation process in the Sales and Marketing CRMs.
+ Maintain lists for outbound marketing, ensuring compliance with relevant local data privacy regulations.
+ Build custom reports tracking lead status through the sales funnel.
+ Report on the efficacy/ROI of all marketing activities in relation to defined KPIs and strategic business priorities.
**Digital Marketing:**
+ Lead omni-channel digital and account-based marketing strategies, identifying relevant paid, owned and earned promotional opportunities to increase online visibility.
+ Build and implement an engaging social media strategy.
+ Engage with trade media, associations and directories to identify and negotiate relevant advertising opportunities.
+ Work with the Vontier Centers of Excellence and/or external agencies to develop compelling content to drive conversions across digital platforms.
+ Collaborate with the Vontier Digital Marketing team to ensure global websites are kept up-to-date and optimized for SEO.
+ Track digital campaign and website performance, implementing optimization tactics to drive increased traffic and conversion rates.
**Sales Enablement:**
+ Manage the creation and maintenance of sales tools (brochures, presentations, quoting tools, videos, etc.), leveraging Vontier's Creative Studio and/or outside agencies.
+ Conduct regular industry and competitor research to ensure sales tools remain current and relevant (i.e. industry and regulatory landscape).
+ Work with Engineering/Product teams to ensure materials are kept up-to-date with the latest technical and regulatory information.
+ Coordinate translation of marketing materials into requisite languages.
**Exhibitions & Events:**
+ Support ANGI Energy's yearly exhibition plan across North America and Europe.
+ Collaborate closely with Vontier and other Vontier companies on shared exhibition initiatives.
+ Assist with coordinating and promoting live and virtual speaking opportunities (e.g. panel discussions, webinars, conference talks).
+ Manage event leads, devising and implementing post-event nurturing campaigns.
**Brand:**
+ Serve as a brand guardian, ensuring ANGI and Vontier brand guidelines are followed across all platforms.
+ Support PR and content marketing strategies aimed at driving thought leadership and building brand awareness.
+ Collaborate with Vontier and other fleet-facing Vontier companies to support the articulation of Vontier's narrative to the Fleet segment.
**Internal Communications:**
+ Collaborate with internal communications lead(s) at ANGI to ensure internal visibility of marketing and commercial activities.
**WHO YOU ARE (Qualifications)**
**Essential** **:**
+ Bachelor's degree in Digital Marketing, Marketing Communications, Public Relations, Business, or related field, or equivalent professional experience.
+ Minimum 5 years of relevant work experience in B2B marketing.
+ Excellent verbal and written communication skills.
+ Experience running annual marketing plans and budgets.
+ Digitally savvy - able to ideate, develop, launch and track effective omnichannel digital marketing campaigns.
+ A good eye for creative and knack for developing effective campaign briefs.
+ CRM and marketing automation software skills (Salesforce marketing cloud preferred).
+ Experience partnering with sales teams to develop compelling value propositions and sales tools.
+ Experience working closely with product/engineering teams to translate complex data in digestible formats.
+ Solid project and time management skills, with a proven track record of managing multiple and competing priorities across diverse groups of stakeholders.
+ Willingness to travel (domestic and overseas, estimated 15-20% of role).
**Preferable:**
+ In-depth (8+) relevant industry experience (e.g. industrial manufacturing, cleantech, automotive).
+ Experience working in a matrix and/or multi-market environment. Experience in North America and/or Europe advantageous.
+ Experience working within Sales & Marketing organizations with multiple channels of distribution.
+ Event management skills.
+ Graphic design experience (Adobe Creative Suite).
**Outcomes and Deliverables:**
**Deliverables:**
+ Annual strategic marketing plan.
+ Targeted account-based marketing strategies to defined key accounts.
+ Effective sales enablement tools and digital content.
+ Yearly tradeshow & events schedule.
**Outcomes:**
+ Increase in Marketing Qualified Leads (MQLs) and conversion to Sales Qualified Leads (SQLs).
+ Increased brand awareness and leads from industry whitespace.
+ Effective budget management
+ Demonstrable ROI on marketing activities
**Physical Demands:**
+ Frequent use of computer, phone, and other office equipment.
+ Ability to participate in virtual meetings and presentations for extended periods.
+ Occasional travel (domestic and international) requiring air travel, ground transportation, and navigating airports and conference venues (estimated 15-20% of time).
+ Ability to attend and support exhibitions, conferences, and events, which may involve standing, walking, and setting up or managing event materials.
+ Handling and transporting marketing materials, samples, or sales tools during events (light lifting, carrying up to 15-20lbs).
+ Coordinating event logistics which may require moderate physical activity such as walking, standing, and occasional lifting or arranging displays.
+ Ability to remain focused on detailed digital work, including data analysis and content creation, requiring fine motor skills and visual acuity.
+ Ability to work flexible hours occasionally to accommodate global time zones and meetings/events.
**Work Environment:**
+ Office-based/remote work involving extended periods of sitting and computer use.
+ Exhibitions, Conferences, and Events..
The base compensation range for this position is $85,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
For this specific role, you may be eligible to participate in an annual bonus plan.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS ANGI**
ANGI Energy Systems LLC ('ANGI'), a Vontier company, is a U.S. based manufacturer of quality engineered gas compression equipment and a leading supplier of compressed natural gas (CNG) and renewable natural gas (RNG) equipment and systems. ANGI has a longstanding reputation as a leader and innovator in both the compression and natural gas vehicle (NGV) refueling industries and has over 40 years of experience providing worldwide clients with high quality products and services. In 2022 ANGI launched its expanded alternative energy platform offering, to include hydrogen refueling station (HRS) solutions as it harnesses its unique position as a multi-energy systems supplier ready to support global clients in their decarbonization programs.
ANGI sits within Vontier's Alternative Energy and Sustainable Fleets Platform, which is focused on providing innovative and sustainable solutions for optimizing and decarbonizing the fleet industry. Sister companies include Gasboy, Teletrac Navman, Driivz and Sparkion. For more information on ANGI's alternative energy solutions, visit angienergy.com.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
$85k-120k yearly 44d ago
Leader, Product Marketing Success, Public Sector
Cisco 4.8
Director of strategy job in Pierre, SD
The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States **Your Impact** We are seeking a dynamic and strategic Leader of Product Market Success in the Public Sector to drive the growth and success of Cisco's security product offerings for federal, state and local, higher education and K-12 segments. This key leadership role will be responsible for developing and executing product-focused growth motions to meet business objectives for security in the public sector. The ideal candidate will have a blend of product knowledge, strategic thinking, and strong leadership skills.
**Key Responsibilities:**
**Driving Product Growth and Sales Alignment:**
-Design and implement product growth strategies that support public sector goals to drive new pipeline and influence bookings for the security business.
-Create compelling program designs and related content journeys and program designs to engage target customers in public sector segments.
-Work closely with regional sales teams to ensure alignment on GTM strategies, sales targets, and execution.
-Monitor performance (e.g., pipeline, conversion rates, bookings) to ensure goals are met and exceeded.
-Provide ongoing support and direction to sales teams, ensuring effective execution of go-to-market (GTM) strategies for product adoption and growth.
**Team Leadership and Development:**
-Lead public sector product success team, providing strategic guidance and fostering a culture of collaboration, innovation, and accountability.
-Develop and execute region-specific plans to increase product adoption, market penetration, and revenue growth.
-Set clear goals, objectives, and KPIs for the regional leads to ensure consistent execution of plans.
-Mentor and coach the team to drive high performance, personal growth, and skill development.
-Ensure strong cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams.
**Marketing Program Coordination and Customization:**
-Develop compelling content tailored to the unique needs of public sector customers to drive high engagement and consistent messaging to market.
-Partner with external agencies and internal stakeholders to design and execute regional marketing programs.
--Oversee the execution of localized marketing efforts to ensure timely delivery and consistent messaging across all channels.
Analyze the effectiveness of marketing programs and provide recommendations for continuous improvement.
**Cross-Functional Collaboration:**
-Build strong relationships with cross-functional teams, including product, sales, customer success, partner, and operations, to ensure seamless execution of regional initiatives.
-Serve as the voice of the segment to ensure alignment with broader company strategy and objectives.
-Provide regular reporting on performance, insights, and forecasts to leadership.
**Minimum Qualifications**
-Bachelor's degree in Business, Marketing, or related field. MBA preferred.
-4+ years of experience in product or solutions marketing in public sector or related fields, with at least 1-2 years in a public sector leadership role.
-Proven success in driving product growth, pipeline generation, and bookings in a regional or global market.
-Strong understanding of sales processes, product marketing strategies, and go-to-market frameworks.
-Exceptional leadership skills with experience managing and mentoring high-performing teams.
-Excellent communication, presentation, and interpersonal skills.
-Demonstrated ability to collaborate effectively with cross-functional teams (e.g., sales, product, marketing).
-Strong analytical and problem-solving skills, with the ability to interpret data to drive actionable insights.
-Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
**Preferred Skills & Experience:**
-Experience in working with agencies and external vendors to execute regional marketing programs.
-Knowledge of digital marketing strategies and tools.
-Experience in cybersecurity sector and familiarity with regional market dynamics
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$168,800.00 - $277,400.00
Non-Metro New York state & Washington state:
$148,800.00 - $248,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
$96k-120k yearly est. 60d+ ago
SEO & Organic Marketing Lead
Ira Financial 3.5
Director of strategy job in Sioux Falls, SD
IRA Financial is seeking a Search Engine Optimization (SEO) and Organic Growth Lead to own the full strategy and hands-on execution of our SEO and AEO (Answer Engine Optimization / AI Optimization) efforts. This position is responsible for driving organic traffic, increasing qualified client acquisition, and strengthening IRA Financials' authority across search engines and AI-powered discovery platforms.
This position will play a central part in shaping and executing our blog and content strategy, ensuring content is both search-optimized and genuinely valuable to prospective clients.
Job Structure Details
On-Site, Sioux Falls, SD
Full Time, Monday-Friday
Exempt/Salary
Benefits
Health, Dental, Vision Insurance
401(k) Employer Contribution of 4%
Health Savings Account (H.S.A.) Employer Contribution
Paid Time Off and Volunteer Time Off
Parental Leave
Catered lunch every Monday
Monthly 15-minute massage
Responsibilities & Duties
Own end-to-end SEO strategy and execution across technical, on-page, content, and off-page initiatives
Lead IRA Financials' AEO / AIO strategy to optimize content for AI-driven search, answer engines, and LLM-based discovery (e.g., featured snippets, “People Also Ask,” AI overviews, and generative search results)
Conduct keywords, topics, and intent research to identify high-impact organic growth opportunities across the funnel
Develop and own the blog and evergreen content roadmap in partnership with internal subject matter experts and content creators
Create, edit, and optimize blog content to drive rankings, engagement, and conversions
Partner with web teams to improve site structure, internal linking, page speed, Core Web Vitals, and crawlability
Own organic traffic performance, rankings, conversions, and attribution reporting
Monitor algorithm updates, search trends, and AI search evolution to proactively adjust strategy
Identify and execute link-building and digital PR opportunities to strengthen domain authority
Optimize existing content through audits, refreshes, and consolidation to maximize organic performance
Collaborate closely with Growth Marketing and Sales teams to align messaging and acquisition goals
Qualifications & Requirements
Bachelor's degree in business, marketing, journalism, or a related field (or equivalent work experience)
8+ years of hands-on SEO experience with a proven track record of driving organic growth and conversions
Deep expertise in technical SEO, content SEO, and on-page optimization
Strong understanding of AEO / AIO and how AI-powered search and discovery platforms surface content
Experience building and executing content strategies at scale, particularly blogs and educational content
Strong analytical skills with experience using tools such as Google Search Console, GA4, Ahrefs, SEMrush, Screaming Frog, or similar
Experience in financial services, fintech, or other regulated industries strongly preferred
Ability to translate complex financial topics into clear, authoritative, and search-optimized content
Experience optimizing content for featured snippets, knowledge panels, and AI search results
Familiarity with CMS platforms (WordPress or similar)
$71k-101k yearly est. 20d ago
Marketing Operations Lead
Silencer Central
Director of strategy job in Sioux Falls, SD
Join one of the fastest-growing companies in America. Recognized for three years as an Inc. 5000 award-winning company, Silencer Central has achieved over 400% growth in the past three years. Since 2005, we've been passionate about compliance, education, and community engagement in firearm sound suppression-making the silencer-buying process simple and accessible. Apply today and be part of our continued growth!
Classification: Full time; Exempt
Shift: Monday - Friday, core hours 8:00am-5:00pm
Location: On-site
Job Summary:
At Silencer Central, we believe in
being customer-oriented, getting stuff done and expecting excellence
in everything we do. These core values drive the work and passion of our team members, and they unite our business and customers. The Marketing Operations Lead supports the marketing team by working closely with team leads to align projects with overall marketing goals. This role is responsible for managing marketing project timelines and assisting in the development of content strategies that effectively position our brands and products in the market.
Essential Functions:
Oversee and manage day-to-day marketing projects to ensure timely and successful completion.
Track project progress, identify potential roadblocks, and proactively address issues.
Monitor project timelines and ensure all marketing activities adhere to established deadlines.
Communicate deadlines and expectations clearly to team members and stakeholders.
Coordinate with various teams and stakeholders to follow up on assignments and tasks.
Work closely with the team leads to align projects with overall marketing goals.
Develop and maintain the marketing content calendar to ensure consistency and alignment with overall marketing strategy.
Assist with content creation planning and distribution across all marketing channels, including social media, email, website, and print.
Assist in the planning and execution of annual marketing strategies and individual campaigns, giveaways, event marketing plans, etc.
Collaborate with internal teams and external vendors to ensure seamless execution of marketing initiatives.
Maintain open and effective communication with team members, ensuring everyone is informed and aligned.
Stay informed of industry trends and best practices in direct-to-consumer marketing, continuously seeking opportunities for innovation and improvement.
Requirements:
Bachelor's degree in business, marketing, journalism, communications, or related field required.
5 + years of marketing experience required.
Experience with marketing within the outdoor recreation, hunting, and/or sport-shooting industry preferred.
Digitally fluent with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs to reach target audiences.
Competency in Microsoft applications, including Word, Excel, and Outlook.
Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment, with highest quality and quantitative outputs.
Proven ability to manage budgets.
Excellent attention to detail.
Excellent interpersonal, written, and oral communication skills with strong copywriting skills.
Ability to work in a team environment to achieve team, departmental, and corporate goals.
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Compensation and Benefits:
Salary: $75,000 - $95,000 DOE. Silencer Central offers a competitive total compensation package that includes:
Incentive Bonus
Unlimited PTO
Company Paid Holidays
Health insurance: Copayment Plus Plan or High Deductible Health Plan with $750-$1,500 HSA match
Dental insurance
Vision insurance
LTD and STD insurance
Company Paid Life Insurance
EAP
401(k) with company match
Employee Discount Program
Free snacks and drinks
Apply today and join our amazing team! Our business is growing and we need motivated people to help us continue our success!
The Senior Manager, External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of Medical Affairs external stakeholder engagement activities (including those of the managed market liaison (MML) team). This role will lead cross-functional planning efforts, develop frameworks for scientific exchange and stakeholder engagement, while ensuring alignment with global and US medical strategies and business objectives.
****
**Key Responsibilities Include:**
**Strategic Planning & Execution**
+ Lead the development and implementation of strategic plans for external engagement across therapeutic areas
+ Collaborate with global and US Medical Affairs teams to ensure alignment with scientific and commercial priorities
+ Offer strategic planning support, analytics tools, and guidance on process excellence techniques for External Engagement & Field Excellence, as well as MML teams
+ Drive the development of annual and long-range strategic plans for the MML team, including goal setting, performance metrics, and resource planning with Strategic Planning Lead oversight
+ Drive the integration of insights from field medical teams into strategic planning processes
**External Engagement Strategy**
+ Design and optimize engagement models for key external stakeholders including healthcare professionals (HCPs), scientific experts, and advocacy groups
+ Develop metrics and KPIs to assess the effectiveness of external engagement activities.
+ Partner with Compliance and Legal to ensure all engagement strategies meet regulatory and ethical standards.
**Cross-Functional Collaboration**
+ Work close with Medical Excellence and Operations team to facilitate cross-functional workshops and planning sessions to align on stakeholder engagement priorities
**Operational Excellence**
+ Oversee the development of tools, resources, and training programs to support MML effectiveness and strategic engagement
+ Contribute to the development of governance models and operational processes that support compliant and coordinated external engagement
+ Lead initiatives to improve data capture, insight generation, and reporting from field medical teams and MML team
+ Manage budgets and timelines for strategic planning initiatives
+ Prepare executive-level presentations, dashboards, and reports to communicate progress, insights, and recommendations to senior leadership
**Qualifications**
**Education and Experience:**
+ Bachelors degree required, advanced degree in life sciences (PharmD, PhD, MD, or equivalent) preferred
+ 7+ years of experience in Medical Affairs, Field Medical, Market Access, or related functions within the pharmaceutical or biotech industry
**Skills and Competencies:**
+ Ability to work effectively within cross-functional teams and in an environment of rapid change
+ Proven experience in strategic planning, field medical operations, or external stakeholder engagement
+ Strong understanding of compliance and regulatory requirements in medical engagement
+ Strong understanding of the U.S. & Global healthcare landscape, including payer and policy environments
+ Excellent communication, leadership, and project management skills
+ Strong understanding of pharmaceutical compliance and regulatory frameworks
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Experience with digital engagement platforms and data analytics tools
+ Familiarity with global medical affairs operations and regional nuances
+ Strategic mindset with a passion for innovation and continuous improvement
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$147k yearly 60d+ ago
Senior Manager, Marketing
Medcor 4.7
Director of strategy job in Sioux Falls, SD
About the Role
The Senior Manager, Marketing plays a critical role in shaping and executing Medcor s brand strategy to drive enterprise growth and strengthen market leadership. This leader is responsible for delivering high-quality creative output, overseeing full-funnel brand experiences, and leveraging modern tools, analytics, and insights to increase engagement across the customer lifecycle.
This role partners cross-functionally to support business priorities, guide product launches, and lead Medcor s thought leadership and competitive insights strategy. With a strong commercial mindset, the Senior Manager demonstrates how brand drives measurable ROI while identifying opportunities for innovation and growth.
In addition, this role leads and empowers a creative team, manages agency partners, and ensures brand consistency through strong governance and evolving brand standards.
Location
This position is primarily remote. However, strong preference will be given to candidates located within commuting distance of one of Medcor s corporate offices in Sioux Falls, SD to support collaboration, leadership presence, and key in-person initiatives as needed.
Key Responsibilities
Develop and manage comprehensive brand strategies aligned to enterprise goals, partnering closely with Demand Generation and Sales.
Define, refine, and articulate Medcor s brand identity, ecosystem, and business-line positioning.
Lead the creation of high-quality visual and written content that translates complex healthcare services into clear, engaging customer experiences.
Own creative direction across channels, ensuring a consistent and compelling brand experience throughout the full customer lifecycle.
Establish KPIs and performance dashboards that connect brand initiatives to business outcomes and ROI.
Leverage AI-informed and emerging tools to enhance brand awareness, engagement, and brand equity.
Lead Medcor s insights and thought leadership strategy, including conferences, tradeshows, speaking engagements, and client events.
Conduct ongoing competitive research and market analysis to inform brand and product strategy.
Ensure new product launches are supported by strong creative, clear value propositions, and measurable go-to-market plans.
Maintain and evolve Medcor s house-of-brands framework, monitoring brand perception and identifying growth opportunities.
Manage agency and vendor relationships to ensure work is delivered on time, on brand, and on budget.
Oversee brand governance and ensure compliance across internal teams and external partners.
Lead, mentor, and develop a high-performing marketing team, fostering continuous improvement and operational excellence.
Leadership Responsibilities
Manage performance, coaching, and development of direct reports through regular 1:1s and formal performance reviews.
Identify strengths and development opportunities and provide actionable feedback.
Address performance and attendance issues in partnership with Human Resources.
Facilitate team meetings to drive engagement, alignment, and knowledge sharing.
Support ongoing training, process improvement, and skill development.
Minimum Qualifications
Education
Bachelor s degree or equivalent relevant experience.
Experience
5+ years of marketing management experience within regulated industries such as Healthcare or Life Sciences.
3+ years of direct people leadership experience.
Strong proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop).
4+ years managing creative workflows, agencies, and freelancers.
3+ years conducting and presenting market and competitive research.
3+ years collaborating within project management platforms.
Experience in a fast-paced, matrixed environment with close Marketing and Sales collaboration.
Preferred Qualifications
Bachelor s degree in Marketing, Business, or related field.
Experience designing brand touchpoints across the full customer lifecycle.
Experience with Asana (2+ years).
Experience with HubSpot (2+ years).
Experience with Brandfolder or similar DAM tools (1+ year).
Skills & Competencies
Exceptional written, verbal, and presentation skills.
Strong attention to detail and commitment to brand consistency.
Proven leadership and people-development capabilities.
Strong commercial acumen and budget management skills.
Strategic thinker with the ability to translate data into insights and action.
Advanced project management and prioritization skills.
Ability to operate independently and lead through ambiguity.
Collaborative, proactive problem-solver.
Physical Requirements
Ability to remain stationary and operate a computer for extended periods.
Occasional lifting or movement of up to 10 pounds.
Ability to communicate effectively and exchange accurate information.
Ability to visually review detailed documents, reports, and data.
Working Conditions
Position may be onsite, hybrid, or remote based on business needs.
Remote employees must maintain a private workspace and reliable high-speed internet in accordance with IT requirements.
$97k-127k yearly est. 40d ago
Sr. Manager, US Medical Products and Distribution Marketing, Solutions & Services
Cardinal Health 4.4
Director of strategy job in Pierre, SD
_This position is remote and can be based anywhere within the United States. Ideal candidates will be based near the Dublin, OH, office._ **_What Product or Services Marketing contributes to Cardinal Health_** Product Marketing assesses customer needs, market conditions, and competition to inform business strategy. It then implements the strategy by developing, commercializing, and monitoring the appropriate products and services.
Product & Solutions Marketing is responsible for defining the product/service and market strategy and managing the life cycle, including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding, and distribution, to drive customer loyalty, sales growth, and improved profitability.
**_Job Summary_**
The Sr. Manager, U.S. Medical Products & Distribution Marketing, Solutions & Services will lead the development and implementation of our distribution solutions and services for the U.S. Distribution business solutions portfolio. The primary responsibility will be understanding the industry landscape and customer needs, develop and commercializing those offerings to the market. Solution strategies should integrate with the U.S. Medical Products & Distribution value proposition to drive revenue and accelerate the growth and profitability of the U.S. Medical Products & Distribution business.
**_Responsibilities_**
Manages the full lifecycle of the distribution solutions and services, including the financial performance, roadmap, development, and commercialization in alignment with business goals. This role understands the distribution industry and develops strategies that resonate with the customers and support growth. This Senior manager will cultivate a high-performing team that is engaged, skilled, and aligned with the organization's goals. This role will be responsible for the following:
Team management and development
+ Serve as a mentor to team members, providing guidance and support for professional growth and foster an open environment where team members feel comfortable seeking advice and sharing challenges.
+ Design and implement training programs to enhance team skills and competencies and conduct regular performance evaluations and provide constructive feedback.
+ Establish and track key performance indicators (KPIs) to measure team success and development.
Financials and Performance Metrics
+ Tracking pipeline and the financial progress to measure their effectiveness and monitor performance metrics
+ Regular report-outs to management with insights and recommended actions to exceed financial commitments.
+ Prepare reports and presentations on product performance and market insights for stakeholders.
Product Marketing and GTM Strategies
+ Develop compelling product positioning and messaging that differentiates the product in the market.
+ Create value propositions that resonate with target customer segments.
+ Plan and execute go-to-market strategies for new product launches, including timelines and messaging,
+ Coordinate with cross-functional teams (operations, enablement, sales, product teams, etc.) to ensure a successful launch
+ Provides product market insights through a strong working knowledge of the distribution solutions portfolio, market trends, competitive behavior, and customer segments.
+ Develop and execute marketing strategies. Create value propositions that resonate with target customer segments
+ Developing pricing, product, and solution positioning strategies to optimize revenue and profitability.
+ Drive promotional activity through Marketing Communications and Channel Marketing to sales to meet overall objectives.
+ Identify and access potential new opportunities to expand market reach through product roadmap
+ Create marketing materials and tools tailored to the specific customer needs. This includes co-branded materials, sales presentations, and product information that aligns with the overall brand messaging.
+ Developing training and content to support sales and selling distribution effectively - Continuous training in product updates and market trends to keep the business informed.
+ Partner with content team and customer solutions teams to develop customer case studies and white papers
Collaborate with sales and cross-functional counterparts
+ Travels with field sales to provide support and help defend and grow business with key customers.
+ Develop partnerships with broader Cardinal Health marketing and functional teams to support the objectives the Cardinal Health USMPD business identified.
+ Ensures that marketing strategies are effectively executed at the channel level
+ Gather VOC on market conditions, competitive landscape, and customer needs. Communicate cross-functionally for strategy refinement
+ Advance, maintain, and implement training, support programs, and sales tools for the selling organization and channel.
Market Intelligence and Insights, including competitive analysis
+ Providing channel insights into competitive products and market trends to better position distribution and address customer needs more effectively.
+ Sharing customer feedback and insights with channel partners enables them to tailor their approaches and improve customer experience across USMPD
Sales Enablement
+ Partner with content marketing to develop sales training materials and tools that equip the sales team with the knowledge to sell the product effectively
+ Continued collaboration with the sales and solutions team to gather insights to refine messaging and product.
**_Qualifications_**
+ Bachelor's degree from an accredited university preferred; an MBA is preferred
+ 8-10 years of experience in Distribution, Supply Chain, and/or Healthcare Marketing preferred
+ Previous people management experience preferred
+ Self-motivated, entrepreneurial, independent, driven individual to meet objectives
+ Strong analytical skills allowing for quick assessment of situations, trade-offs, and ability to recommend appropriate course of action
+ Ability to multitask and prioritize while managing multiple projects and day-to-day responsibilities.
+ Excellent written and verbal communication skills and comfort presenting to internal and external audiences
+ Ability to influence cross-functional teams without formal authority
+ Must be able to travel up to 25% of the time, including some nights and weekends.
**Anticipated salary range:** $105,100 - $150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** **01/30/26** *if interested in opportunity, please submit application as soon as possible.
_**The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey.
This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise.
The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty.
**Key Responsibilities**
Advocate for the Customer:
+ Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services.
+ Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon.
Strategic Leadership:
+ Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth.
+ Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises.
+ Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations.
+ Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth.
Team Management:
+ Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management.
+ Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful.
+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale.
Retention and Growth:
+ Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University.
+ Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships.
+ Forecast renewals by working cross functionally with sales, renewals and operations.
Data Analysis and Reporting:
+ Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes.
+ Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption.
+ Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based.
Cross-Functional Collaboration:
+ Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction.
+ Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience.
Process Improvement / Managing Workload:
+ Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects.
+ Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness.
+ Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals.
**Basic Qualifications**
+ Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems.
+ Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization.
+ Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills.
+ Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness.
+ Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities.
+ Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company.
+ A four year degree or equivalent.
+ Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve.
+ Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization.
**Preferred Qualifications**
+ A deep understanding of digital transformation in modern enterprises
+ Strong C-suite relationships in enterprises globally
+ MBA
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.