A director of support services is a management individual who oversees the day-to-day operations of an organization's support services department. Support services include human resources, finance, IT, and administrative assistance.
A director of support services sets goals and guidelines for meeting organizational service needs establishes department budgets, and coordinates with upper management and other teams in how to best support their operations. These individuals also research and analyze support services practices, work with clients and customers, and interact with existing and potential business partners.
Most support services directors have a bachelor's degree in the area in which they work, such as finance, human resources, or IT, however, some employers may consider qualified individuals with comparable skills and experience. A support services director should possess strong leadership, communication, organizational and problem-solving skills, and be able to work with a variety of individuals and staff. Depending on the industry, a support services director can make up to $40,000 annually in the US, and the career field is expected to grow 13% by 2028.
What is a Director Of Support Services?
What Does a Director Of Support Services Do
There are certain skills that many directors of support services have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed managerial skills, analytical skills and time-management skills.
How To Become a Director Of Support Services
If you're interested in becoming a director of support services, one of the first things to consider is how much education you need. We've determined that 59.2% of directors of support services have a bachelor's degree. In terms of higher education levels, we found that 20.1% of directors of support services have master's degrees. Even though most directors of support services have a college degree, it's possible to become one with only a high school degree or GED.
Director Of Support Services Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a director of support services can determine their career goals through the career progression. For example, they could start out with a role such as operations director, progress to a title such as operations vice president and then eventually end up with the title operations vice president.
Average Salary for a Director Of Support Services
What Am I Worth?
States With The Most Director Of Support Services Jobs
Mouse over a state to see the number of active director of support services jobs in each state. The darker areas on the map show where directors of support services earn the highest salaries across all 50 states.
Number Of Director Of Support Services Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | California | 6,799 | $56,483 |
| 2 | Texas | 2,025 | $66,204 |
| 3 | Washington | 1,787 | $37,225 |
| 4 | Michigan | 1,674 | $56,327 |
| 5 | New York | 1,647 | $86,142 |
| 6 | Florida | 1,589 | $63,211 |
| 7 | Missouri | 1,373 | $48,336 |
| 8 | Illinois | 1,314 | $66,225 |
| 9 | Minnesota | 1,153 | $43,088 |
| 10 | Pennsylvania | 1,148 | $86,624 |
| 11 | Louisiana | 1,098 | $52,071 |
| 12 | Alabama | 1,091 | $48,655 |
| 13 | Massachusetts | 1,059 | $74,696 |
| 14 | Arkansas | 1,051 | $47,674 |
| 15 | North Carolina | 1,027 | $57,810 |
| 16 | Virginia | 1,013 | $63,749 |
| 17 | Oklahoma | 1,013 | $46,909 |
| 18 | Iowa | 989 | $44,174 |
| 19 | New Jersey | 927 | $90,772 |
| 20 | Georgia | 909 | $61,615 |
| 21 | Ohio | 900 | $76,086 |
| 22 | South Carolina | 881 | $51,627 |
| 23 | Kansas | 713 | $43,532 |
| 24 | Mississippi | 710 | $48,685 |
| 25 | Indiana | 707 | $60,054 |
| 26 | Colorado | 662 | $49,464 |
| 27 | Arizona | 609 | $58,839 |
| 28 | Tennessee | 590 | $65,702 |
| 29 | Oregon | 548 | $56,497 |
| 30 | Nevada | 511 | $52,895 |
| 31 | Maryland | 492 | $68,474 |
| 32 | New Mexico | 442 | $48,698 |
| 33 | Connecticut | 378 | $74,156 |
| 34 | Kentucky | 363 | $61,212 |
| 35 | Utah | 335 | $44,022 |
| 36 | South Dakota | 240 | $42,270 |
| 37 | Nebraska | 231 | $41,661 |
| 38 | Wisconsin | 183 | $51,723 |
| 39 | New Hampshire | 168 | $70,021 |
| 40 | Idaho | 159 | $38,520 |
| 41 | Maine | 135 | $64,427 |
| 42 | Rhode Island | 129 | $84,825 |
| 43 | West Virginia | 125 | $70,434 |
| 44 | Montana | 107 | $36,807 |
| 45 | Delaware | 100 | $67,012 |
| 46 | Hawaii | 94 | $47,493 |
| 47 | Alaska | 78 | $24,468 |
| 48 | Vermont | 77 | $67,624 |
| 49 | North Dakota | 72 | $38,976 |
| 50 | Wyoming | 55 | $47,600 |
Top Colleges for Director Of Support Servicess
1. University of Pennsylvania
Philadelphia, PA • Private
2. Pennsylvania State University
University Park, PA • Private
3. University of Washington
Seattle, WA • Private
4. New York University
New York, NY • Private
5. California State University - Dominguez Hills
Carson, CA • Private
6. University of Southern California
Los Angeles, CA • Private
7. University of Michigan - Ann Arbor
Ann Arbor, MI • Private
8. Northwestern University
Evanston, IL • Private
9. Harvard University
Cambridge, MA • Private
10. Columbia University in the City of New York
New York, NY • Private
Top Skills For a Director Of Support Services
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.5% of directors of support services listed support services on their resume, but soft skills such as managerial skills and analytical skills are important as well.
Choose From 10+ Customizable Director Of Support Services Resume templates
Zippia allows you to choose from different easy-to-use Director Of Support Services templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Director Of Support Services resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Director Of Support Services Demographics
Director Of Support Services Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among directors of support services, 44.8% of them are women, while 55.2% are men.
- The most common race/ethnicity among directors of support services is White, which makes up 66.9% of all directors of support services.
- The most common foreign language among directors of support services is Spanish at 56.9%.
Work Experience Programs For Director Of Support Servicess
Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!
Company: Standard Bank
Cost: Free
Duration: 4.5-5.5 hours
Company: Herbert Smith Freehills
Cost: Free
Duration: 5-6.5 hours
Company: NSW Government Virtual Program
Cost: Free
Duration: 1-2 hours
Company: Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine
Cost: Free
Duration: 5-6 hours
Online Courses For Director Of Support Services That You May Like
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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
Best States For a Director Of Support Services
Some places are better than others when it comes to starting a career as a director of support services. The best states for people in this position are New Jersey, Pennsylvania, New York, and Rhode Island. Directors of support services make the most in New Jersey with an average salary of $90,772. Whereas in Pennsylvania and New York, they would average $86,624 and $86,142, respectively. While directors of support services would only make an average of $84,825 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New Jersey
$90,772
Avg. Salary
2. New York
$86,142
Avg. Salary
3. Rhode Island
$84,825
Avg. Salary
How Do Director Of Support Services Rate Their Jobs?
Top Director Of Support Services Employers
Most Common Employers For Director Of Support Services
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Kaiser Permanente | $181,276 | $87.15 | 3 |
| 2 | Workday | $177,538 | $85.35 | 10 |
| 3 | PeaceHealth | $171,393 | $82.40 | 6 |
| 4 | Microsoft | $130,338 | $62.66 | 8 |
| 5 | University of Central Florida | $78,282 | $37.64 | 3 |
| 6 | McKesson | $75,721 | $36.40 | 4 |
| 7 | Fidelity Investments | $73,157 | $35.17 | 10 |
| 8 | Virginia Commonwealth University | $61,124 | $29.39 | 4 |
| 9 | Ivy Tech Community College | $53,009 | $25.49 | 5 |
| 10 | Dwelling Place of Grand Rapids | $46,674 | $22.44 | 7 |
Director Of Support Services Videos
