A director of support services is a management individual who oversees the day-to-day operations of an organization's support services department. Support services include human resources, finance, IT, and administrative assistance.

A director of support services sets goals and guidelines for meeting organizational service needs establishes department budgets, and coordinates with upper management and other teams in how to best support their operations. These individuals also research and analyze support services practices, work with clients and customers, and interact with existing and potential business partners.

Most support services directors have a bachelor's degree in the area in which they work, such as finance, human resources, or IT, however, some employers may consider qualified individuals with comparable skills and experience. A support services director should possess strong leadership, communication, organizational and problem-solving skills, and be able to work with a variety of individuals and staff. Depending on the industry, a support services director can make up to $40,000 annually in the US, and the career field is expected to grow 13% by 2028.

What Does a Director Of Support Services Do

There are certain skills that many directors of support services have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed managerial skills, analytical skills and time-management skills.

Learn more about what a Director Of Support Services does

How To Become a Director Of Support Services

If you're interested in becoming a director of support services, one of the first things to consider is how much education you need. We've determined that 59.2% of directors of support services have a bachelor's degree. In terms of higher education levels, we found that 20.1% of directors of support services have master's degrees. Even though most directors of support services have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Director Of Support Services
Top Director Of Support Services Jobs Near You

Director Of Support Services Career Paths

Average Salary for a Director Of Support Services

Directors Of Support Services in America make an average salary of $57,657 per year or $28 per hour. The top 10 percent makes over $119,000 per year, while the bottom 10 percent under $27,000 per year.
Average Director Of Support Services Salary
$57,657 Yearly
$27.72 hourly
$27,000
10%
$57,000
Median
$119,000
90%

What Am I Worth?

salary-calculator
How To Become a Director Of Support Services
How To Become a Director Of Support Services Career Overview

States With The Most Director Of Support Services Jobs

Mouse over a state to see the number of active director of support services jobs in each state. The darker areas on the map show where directors of support services earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Director Of Support Services Jobs By State

RankStateNumber of JobsAverage Salary
1California6,799$56,483
2Texas2,025$66,204
3Washington1,787$37,225
4Michigan1,674$56,327
5New York1,647$86,142
6Florida1,589$63,211
7Missouri1,373$48,336
8Illinois1,314$66,225
9Minnesota1,153$43,088
10Pennsylvania1,148$86,624
11Louisiana1,098$52,071
12Alabama1,091$48,655
13Massachusetts1,059$74,696
14Arkansas1,051$47,674
15North Carolina1,027$57,810
16Virginia1,013$63,749
17Oklahoma1,013$46,909
18Iowa989$44,174
19New Jersey927$90,772
20Georgia909$61,615
21Ohio900$76,086
22South Carolina881$51,627
23Kansas713$43,532
24Mississippi710$48,685
25Indiana707$60,054
26Colorado662$49,464
27Arizona609$58,839
28Tennessee590$65,702
29Oregon548$56,497
30Nevada511$52,895
31Maryland492$68,474
32New Mexico442$48,698
33Connecticut378$74,156
34Kentucky363$61,212
35Utah335$44,022
36South Dakota240$42,270
37Nebraska231$41,661
38Wisconsin183$51,723
39New Hampshire168$70,021
40Idaho159$38,520
41Maine135$64,427
42Rhode Island129$84,825
43West Virginia125$70,434
44Montana107$36,807
45Delaware100$67,012
46Hawaii94$47,493
47Alaska78$24,468
48Vermont77$67,624
49North Dakota72$38,976
50Wyoming55$47,600

Director Of Support Services Education

Director Of Support Services Majors

30.1 %

Director Of Support Services Degrees

Bachelors

59.2 %

Masters

20.1 %

Associate

12.1 %

Top Colleges for Director Of Support Servicess

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

3. University of Washington

Seattle, WA • Private

In-State Tuition
$11,207
Enrollment
30,905

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

6. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

7. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

10. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216

Top Skills For a Director Of Support Services

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.5% of directors of support services listed support services on their resume, but soft skills such as managerial skills and analytical skills are important as well.

Choose From 10+ Customizable Director Of Support Services Resume templates

Zippia allows you to choose from different easy-to-use Director Of Support Services templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Director Of Support Services resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume
Director Of Support Services Resume

Director Of Support Services Demographics

Director Of Support Services Gender Distribution

Male
Male
55%
Female
Female
45%

After extensive research and analysis, Zippia's data science team found that:

  • Among directors of support services, 44.8% of them are women, while 55.2% are men.

  • The most common race/ethnicity among directors of support services is White, which makes up 66.9% of all directors of support services.

  • The most common foreign language among directors of support services is Spanish at 56.9%.

Work Experience Programs For Director Of Support Servicess

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Tax Program

Company: KPMG AU

Cost: Free

Duration: 5-6 hours

Wealth Management Program

Company: Goodbody

Cost: Free

Duration: 5-6 hours

Token Service Technology Program

Company: Visa

Cost: Free

Duration: 2-3 hours

Accessing the World of Work Program

Company: Standard Bank

Cost: Free

Duration: 4.5-5.5 hours

Financial Services Regulation Program

Company: Herbert Smith Freehills

Cost: Free

Duration: 5-6.5 hours

Digital Assurance Program

Company: PwC Switzerland

Cost: Free

Duration: 5-6 hours

Markets - Sales & Trading Program

Company: Citi APAC

Cost: Free

Duration: 5-6 hours

UK Public Service Program

Company: Transform Society

Cost: Free

Duration: 2.5 hours

Careers in Government Program

Company: NSW Government Virtual Program

Cost: Free

Duration: 1-2 hours

Public Health Policy & Management Program

Company: Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine

Cost: Free

Duration: 5-6 hours

Online Courses For Director Of Support Services That You May Like

Advertising Disclosure  
Introduction to Service Innovation and Management
coursera

This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will learn about the importance of successful execution and management of service innovation. The course focuses on the internal management of business processes necessary to deliver improved services to customers and patients, increased profitability, and...

Customer Service & Support For Customer Service Executives
udemy
4.5
(327)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

Customer Service, Customer Support, And Customer Experience
udemy
4.5
(907)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

Show More Director Of Support Services Courses
Job type you want
Full Time
Part Time
Internship
Temporary

Best States For a Director Of Support Services

Some places are better than others when it comes to starting a career as a director of support services. The best states for people in this position are New Jersey, Pennsylvania, New York, and Rhode Island. Directors of support services make the most in New Jersey with an average salary of $90,772. Whereas in Pennsylvania and New York, they would average $86,624 and $86,142, respectively. While directors of support services would only make an average of $84,825 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Director Of Support Services Jobs: 927
Highest 10% Earn:
$177,000
Location Quotient:
0.8

2. New York

Total Director Of Support Services Jobs: 1,647
Highest 10% Earn:
$170,000
Location Quotient:
0.88

3. Rhode Island

Total Director Of Support Services Jobs: 129
Highest 10% Earn:
$168,000
Location Quotient:
0.73
Full List Of Best States For Directors Of Support Services

How Do Director Of Support Services Rate Their Jobs?

Working as a Director Of Support Services? Share your experience anonymously.
Do you work as a Director Of Support Services?
Rate how you like work as Director Of Support Services. It's anonymous and will only take a minute.

Top Director Of Support Services Employers

Most Common Employers For Director Of Support Services

RankCompanyAverage SalaryHourly RateJob Openings
1Kaiser Permanente$181,276$87.153
2Workday$177,538$85.3510
3PeaceHealth$171,393$82.406
4Microsoft$130,338$62.668
5University of Central Florida$78,282$37.643
6McKesson$75,721$36.404
7Fidelity Investments$73,157$35.1710
8Virginia Commonwealth University$61,124$29.394
9Ivy Tech Community College$53,009$25.495
10Dwelling Place of Grand Rapids$46,674$22.447

Director Of Support Services Videos