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Best director of support services certifications

Director of support services certifications allow job seekers to demonstrate their competency as an director of support services to employers. However, not all director of support services certifications provide the same value for job seekers.

The best certifications for a director of support services are Certified Professional - Human Resource (IPMA-CP), IT Information Library Foundations Certification (ITIL), and Project Management Professional (PMP).

Below is a list of the best director of support services certifications. Obtaining an director of support services certification will give you a leg up when you apply for jobs and increase your potential salary.

5 best certifications for directors of support services

5 best director of support services certifications

1. Certified Professional - Human Resource (IPMA-CP)

IPMA-HR strives to encourage excellence in public sector human resources, promote continuous learning and develop the next generation of leaders. To that end, IPMA-HR offers two internationally recognized certification programs to the public HR community: the IPMA-CP and the IPMA-CS.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)

2. IT Information Library Foundations Certification (ITIL)

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? No

3. Project Management Professional (PMP)

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Course that help you to prepare for certification
Project Management Certification Training + 2 Practice Exams
udemy
4
(144)

4. Certified Manager Certification (CM)

The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 

5. ITIL Foundation

This LCS-accredited course outlines the ITIL best-practices framework and prepares the participant for the ITIL Foundation certification exam, a prerequisite for all other ITIL certifications. This course provides an understanding of the service lifecycle and processes as well as the best and common practices for IT service management.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
HDI
Course that help you to prepare for certification
ITIL 4 Foundation Certification, 6 Exams Updated for 2023
udemy
4
(251)

What is the best certification for a director of support services?

The best director of support services certification is Certified Professional - Human Resource (IPMA-CP). The Certified Professional - Human Resource (IPMA-CP) is awarded by the International Public Management Association for Human Resources. The advanced certification is for more experienced employees as it often requires some work experience to acquire.

Here's a bit more background on how to obtain this director of support services certification:

  • To become a certified Certified Professional - Human Resource (IPMA-CP), you need to pass the exam.
  • This certificate requires more than two years of work experience.
  • Renew certification every 3 year.

What certifications can impact a director of support services career and salary?

The ITIL Foundation certification will help you to secure a senior manager infrastructure position, which will increase your pay and career trajectory. A senior manager infrastructure's average salary is $143,919 whereas directors of support services make an average salary of $57,657.

Best certifications

The most common combination of director of support services certifications include: Certified Professional - Human Resource (IPMA-CP), IT Information Library Foundations Certification (ITIL), and Project Management Professional (PMP).

Online courses for director of support servicess to earn certifications

Advertising disclosure

1. Engaging in Service Innovation and Management

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This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into service innovation and management. This course will give you tools to examine initial plans for healthcare service/process redesign. You will be...

2. The Critical Role of IT Support Staff in Healthcare

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Windows Service Tutorial: How to Create Windows Services in C# .Net/Visual Studio, Windows Service debugging techniques...

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