Director Of Support Services Education Requirements And Degrees

There are several education requirements to become a director of support services. Directors of support services usually study business, psychology or management. 53% of directors of support services hold a bachelor's degree and 18% hold a master's degree. We found these by analyzing 2,929 director of support services resumes to investigate the topic of director of support services education more precisely.

The most common colleges for students to pursue their goal of becoming a director of support services are Webster University and University of Phoenix. We also broke down what colleges provide the best overall education for a director of support services. Students have a great path to earning their director of support services qualifications at the following schools:

  1. University of Pennsylvania
  2. Pennsylvania State University
  3. University of Washington

If you're interested in getting a college degree in an affordable college for directors of support services - Hunter College of the City University of New York is an excellent option for you. If your SAT or ACT score aren't as high as you'd like, you can look at Mount Saint Mary's University, as the admission requirements aren't too selective. On the other end of that spectrum are the University of Pennsylvania, Northwestern University and Johns Hopkins University.

For those who would rather stay in your pajamas during the day, we prepared some online courses that can help in director of support services education paths.

We prepared a list of a director of support services certifications that you should consider. The necessary certifications that directors of support services must have to succeed are Certified Professional - Human Resource (IPMA-CP) and IT Information Library Foundations Certification (ITIL).

What Degree Should I Get to Become a Director Of Support Services ?

We assessed our data to determine the typical level of education for directors of support services. The most common degree for directors of support services is bachelor's degree. In fact, 53% of directors of support services earn that degree. A close second is master's degree with 18% and rounding it off is associate degree with 11%.

  • Bachelors degree, 53%
  • Masters degree, 18%
  • Associate degree, 11%
  • High School Diploma degree, 3%
  • Other Degrees, 15%
What Should I Major in to Become a Director Of Support Services ?

According to our resume data, most directors of support services, 30% to be exact, major in business. Some other common majors for a director of support services include psychology and management majors.

Most Common Colleges for Director Of Support Services

Here are the most common colleges for a director of support services career in the US based on their resumes. Directors of support services often get their degree in Webster University, University of Phoenix, and Ohio State University.

Webster University

University of Phoenix

Ohio State University

Pennsylvania State University

Colorado State University

Average Director Of Support Services Salary by Education Level

Directors of support services with a Doctorate degree earn more than those without, at $101,419 annually. With a Masters degree, directors of support services earn a median annual income of $72,698 compared to $59,156 for directors of support services with an Bachelors degree.

Some College/ Associate Degree

Bachelor's Degree

Master's Degree

Doctorate Degree

Educationascdesc
Salaryascdesc
Some College/ Associate Degree$51,093
Bachelor's Degree$59,156
Master's Degree$72,698
Doctorate Degree$101,419

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Most Common Certifications For Director Of Support Services

There are certain things that come along with being certified. In addition to earning a credential that proves you know what you're doing, you might also receive some extra benefits or a salary raise from your company. Sometimes it pays to do the extra work. If you're interested in making more money as a director of support services, you might consider earning these certifications:

  • Certified Professional - Human Resource (IPMA-CP)
  • IT Information Library Foundations Certification (ITIL)
  • Project Management Professional (PMP)

1. Certified Professional - Human Resource (IPMA-CP)

IPMA-HR strives to encourage excellence in public sector human resources, promote continuous learning and develop the next generation of leaders. To that end, IPMA-HR offers two internationally recognized certification programs to the public HR community: the IPMA-CP and the IPMA-CS.

IPMA-HR strives to encourage excellence in public sector human resources, promote continuous learning and develop the next generation of leaders. To that end, IPMA-HR offers two internationally recognized certification programs to the public HR community: the IPMA-CP and the IPMA-CS.

Certification Details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 3 year(s)
2. IT Information Library Foundations Certification (ITIL)

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? No
3. Project Management Professional (PMP)

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 3 year(s)
Course That Help You To Prepare For Certification
Project Management Certification Training + 2 Practice Exams
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4.8
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Entry Level Jobs For Becoming A Director Of Support Services

Top Online Courses For Director Of Support Servicess

Sometimes things are just better when you get to stay in your pajamas all day. That includes school. We found top courses for directors of support services from Udemy, Coursera, EDX, and ed2go that will help you advance in your career. Here are essential skills you need to be a director of support services:

  • Procedures
  • Support services
  • Customer service
If you want to improve directors of support services skills these courses could help you in this.

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Fundamentals of Logistics, Supply Chain & Customer Service
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Master Customer Service using this practical customer care course...

Customer Service
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How to Approach New Customers and Maintain Existing Ones...

Brilliant Customer Service: How to Impress your Customers!
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Customer Service: Keep 'em coming back!
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How to give the best customer service in your industry and keep those customers raving about your business...

Culture of Services: Paradox of Customer Relations
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Services Marketing: Concepts & Applications
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The Critical Role of IT Support Staff in Healthcare
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This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you'll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient's home! On any given day, you may interact with...

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Top 10 Colleges For Director Of Support Servicess

In a lot of cases, a higher education can mean a higher salary or even a better job. That's why we found out the best colleges for directors of support services. We based this list on these metrics: admissions rate, retention rate, mean earnings of students working, ratio of working vs. non-working students 10 years after admission, average cost of attendance and median debt for graduates.

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

3. University of Washington

Seattle, WA • Private

In-State Tuition
$11,207
Enrollment
30,905

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

6. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

7. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

10. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216

Top 10 Affordable Colleges For Director Of Support Servicess

If those top 10 were a bit out of your price range, you might want to check these schools instead. After factoring in in-state tuition and fees, average cost of attendance, admissions rate, average net price and mean earnings after 6 years, we found that these are the most affordable schools for directors of support services.

1. Hunter College of the City University of New York

New York, NY • Private

In-State Tuition
$7,182
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$13,998

2. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$16,714

3. California State University - Fullerton

Fullerton, CA • Private

In-State Tuition
$6,886
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$17,645

4. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$14,469

5. University of South Florida

Tampa, FL • Private

In-State Tuition
$6,410
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$20,456

6. Brigham Young University

Provo, UT • Private

In-State Tuition
$5,620
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$18,136

7. Florida State University

Tallahassee, FL • Private

In-State Tuition
$5,656
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$21,623

8. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$18,306

9. California State University - Los Angeles

Los Angeles, CA • Private

In-State Tuition
$6,749
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$14,823

10. SUNY Farmingdale

Farmingdale, NY • Private

In-State Tuition
$8,306
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$16,091

Top 10 Hardest Colleges To Get Into For Director Of Support Servicess

Some people like a challenge. Well, we challenge you to get into one of these schools. It's not going to be easy. We know this based on these institutions' admissions rates, average SAT scores accepted, median ACT scores accepted and mean earnings of students 6 years after admission.

1. University of Pennsylvania

Philadelphia, PA • Private

Admissions Rate
8%
SAT Average
1,492

2. Northwestern University

Evanston, IL • Private

Admissions Rate
8%
SAT Average
1,508

3. Johns Hopkins University

Baltimore, MD • Private

Admissions Rate
11%
SAT Average
1,513

4. New York University

New York, NY • Private

Admissions Rate
20%
SAT Average
1,419

5. University of Southern California

Los Angeles, CA • Private

Admissions Rate
13%
SAT Average
1,445

6. Columbia University in the City of New York

New York, NY • Private

Admissions Rate
6%
SAT Average
1,512

7. Northeastern University

Boston, MA • Private

Admissions Rate
19%
SAT Average
1,466

8. George Washington University, The

Washington, DC • Private

Admissions Rate
42%
SAT Average
1,380

9. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

Admissions Rate
23%
SAT Average
1,434

10. Villanova University

Villanova, PA • Private

Admissions Rate
29%
SAT Average
1,407

Top 10 Easier To Apply Colleges For Director Of Support Servicess

Why make getting a job harder on yourself than it has to be? With these colleges, you're sure to be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores and average salary of students 6 years after graduation in order to uncover which were the easiest schools to get into.

1. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions Rate
84%
SAT Average
1,031

2. Wayland Baptist University

Plainview, TX • Private

Admissions Rate
98%
SAT Average
1,003

3. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions Rate
92%
SAT Average
1,031

4. Barry University

Miami, FL • Private

Admissions Rate
91%
SAT Average
1,006

5. Holy Names University

Oakland, CA • Private

Admissions Rate
70%
SAT Average
849

6. Notre Dame de Namur University

Belmont, CA • Private

Admissions Rate
82%
SAT Average
983

7. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions Rate
68%
SAT Average
964

8. University of North Texas at Dallas

Dallas, TX • Private

Admissions Rate
83%
SAT Average
992

9. Bluefield College

Bluefield, VA • Private

Admissions Rate
95%
SAT Average
980

10. University of Baltimore

Baltimore, MD • Private

Admissions Rate
78%
SAT Average
1,020

Director Of Support Services Internship Jobs

Director Of Support Services Jobs

Updated April 30, 2021