Become A Director Of Technology And Services

* Supervises the Departmental Professional and Support Staff.
* Supervises the Power Plant Director in carrying out the day to day management, preventive maintenance and capital improvements at the plant to insure reliable delivery of electricity, heat, hot water and cooling to every facility, building and apartment within the complex.
* Spearheads and coordinates, in consultation withEnergy Director and other key staff and owner representatives, where requested, all strategic short and long- term planning regarding the power plant and areas impacting on the power plant including the supervision of consultants engaged to address these issues.
* Spearheads and coordinates the implementation of all major capital improvements related to the Power Plant, its connections and areas impacting on the power plant throughout the site, in coordination with the Directors of Maintenance, Power Plant, Purchasing and other departments, as required.
* Liaison to all government agencies on tracking all regulations and insuringCompanys compliance as they may relate to the power plant and other infrastructure areas on site.
* Tracks and negotiates the price of fuel and long-term fuel contracts, in consultation with Energy Director andAssociates representatives.
* Spearheads, coordinates and/or advises on strategic short and long-term planning and implementation of other capital improvements on site unrelated to the Power Plant, in close cooperation with the Directors of Maintenance, Purchasing, Sports Club Facilities and/or other department directors and key staff as appropriate and works closely with other staff and contractors who may be charged with the responsibility of implementing such projects.
* Reviews and approves scopes of work and specifications for all non-power plant capital projects on site; reviews and approves all capital improvement plans for all commercial spaces on site.
* Supervises staff in tracking and removing government violations of record in cooperation withCompanys Maintenance, Property Management, Sports Club and Energy Departments

* AUTHORITIES
* In coordination with the Director of System Planning and Design, directs and assists, as necessary, the design of substations and transmission projects including the procurement of land, site selection, permitting and acquisition of easements and coordination of work crews and equipment.
* Reviews all applicable national, state and local regulations such as NESC, RUS guidelines, and the NEC to ensure that the Coopera­tive’s engineering designs meet codes and are prudent engineering practices.
* Ensures all EMF technical information and data is maintained.
* Provide advice and assist the System Operator in the review of substation and circuit switching procedures.
* Administer the testing program for the Field Engineering, Apparatus, and Metering Technician Training Program.
* Reviews operations of Technical, Substation and Transmission Services to determine if established Cooperative policies, procedures and safety rules are adhered to.
* Prepares annual meter and AMI purchase requirements and compares monthly usage to recommend corrective action.
* In accordance with field experience, manufacturer’s recommendations and regulatory guidelines, develops maintenance and test procedures for apparatus, SCADA/load management equipment meters, metering and AMI equipment in conjunction with field experience, manufacturer’s recommendations, and regulatory guidelines.
* Determines and specifies equipment and strategies necessary to implement distribution automation.
* Develops and delivers presentations on apparatus, metering and AMI whenever the opportunity arises.
* Assists Director System Planning & Design in determining when major system improvements concerning apparatus should be made including planning for substations and Distribution Service Points.
* Develops, complies, and submits reports to the VP of Engineering and Operations as required or directed and assists with the preparation of the annual transmission and distribution capital budget.
* Develops test procedures and historic data programs for apparatus, metering, and SCADA/Load Management software program.
* Develops and implements along with other management members, the operational plan (to include IT’s long range plan) required to accomplish the Cooperative's goals and objectives.
* Is responsible for relay coordination for transmission and distribution substations and transmission systems.
* Develops and stimulates morale and motivates team spirit and enthusiasm throughout the department by appropriate delegations, recognition of accomplishment, counseling, and advancement according to merit, inter­est and ability; evaluates employee attitudes on organization goals.
* Responsible for making certain those employees who answer directly to this position are fully knowledgeable of ANEC’s safety rules and strongly encourage compliance.
* In addition, takes an active role to enforce ANEC’s safety rules, safety policies, and safety procedures.
* Must complete at least one (1) professional development activity annually.
* In addition to providing in-house engineering expertise, direction, guidelines, and support as qualified, determine the need for the negotiations with outside consultants, contractors, and equipment suppliers relative to substation, transmission, and relaying requirements.
* Administers in a professional manner, the labor and material contracts associated with the Coopera­tive's substation and transmission projects so as to ensure that the construction contractors are always in compliance with the contract's schedule and terms and conditions.
* Attends and participates in National, Regional and State meetings as directed or required.
* Approves department purchase requests invoices, timecards, travel, and other expenses.
* Advises and counsels personnel with respect to special items beyond their authority and makes the necessary decisions.
* Determines substation, transmission, and relay problems and recommends solutions to the VP of Engineering and Operations.
* Directs the operating procedures for site surveys concerning EMF readings.
* Directs and assists in the emergency restoration of substations and transmission lines.
* Provides, and is responsible for, the system planning for substations, including coordination, protection, reliability, power factor, and capacity studies.
* Responsible for planning, coordinating, administering, annually updating and distributing the Cooperative’s Load Curtailment Plan and Under Frequency Response Plan.
* Supervise and manage direct-report employees to include developing adequate job descriptions, appraisals, and professional development and training plans, recommending wage adjustments and participating in the hiring and termination processes.
* Design and maintain all wireless communications systems that supports SCADA and AMR/LM
* Maintains a WAN that supports reliable system-wide AMR/LM, SCADA, OPX telephone, two-way radio, video, and other processes communications requirements.
* Perform duties as Mobile Radio System Analyst/Administrator.
* This includes installation/removal of mobile radios, Line Dispatch Terminals (LDTs), desktop consoles, database management of the Node Network Controller and generation of reports.
* Performs duties as Microwave System Analyst/Administrator.
* This includes repair/upgrades of microwave radios, database management and generation of reports.
* Perform radio path engineering and path analysis for upgrading communications services to existing substations and new facilities as required.
* Procure new equipment for new communications circuits as per design specifications.
* Designs and maintain as reliable multi-repeater, two-way radio system.
* Perform other duties as assigned.
* IV.
* RELATIONSHIPS
* Establishes and maintains the following relationships for the purpose of coordination and communication between departments.
* Internal:
* VP of Engineering and Operations: To review major projects and plans with respect to the electric system; to inform him of new developments; to obtain information, guid­ance and interpretations of policies; to obtain neces­sary approvals.
* Director of System Planning and Design: To coordinate all matters associated with the planning of substations and transmission lines as well as the system protective coordination via relaying settings.
* Director of Accounting: To coordinate on all matters having to do with transmis­sion and substations and to coordinate all data pro­cessing requirements needed by the Substation and Transmission Engineering Department.
* Communications Specialist: Provide technical advice and assistance in support of the Cooperative's marketing.
* Director of Operations & Construction: To coordinate the activities required to carry out the design construction, maintenance, and other activities that involve both departments.
* Safety and Security: Provide technical advice and assistance in support of the Cooperative’s safety issues and events.
* Information Technology Support Technician: To coordinate on matters concerning the IT requirements of the Cooperative in order to meet the Cooperative’s goals and objectives.
* External:
* Members: To maintain courteous and cooperative relationships, which create goodwill, and assist them in electrical matters
* Attorneys: To develop, promote, and maintain profes­sional and congenial relationships so as to ensure that Cooperative operations are conforming to all legal statutes.
* Consulting Engineers: To develop and promote relationships necessary to obtain help in order to perform design, relaying, and engineering studies as needed.
* County Administrators: To maintain an ongoing relationship with the various County Administrative staff in order to effectively carry out the business necessary to meet Administrative requirements

* Responsible for communications with key customers to ensure that expected and agreed upon standards of performance are being met locally and nationally.
* Represents Ricoh as the Technical Program Manager to assigned customers interacting as needed to advise on performance and initiatives.
* Has authority to determine direction and take actions necessary to satisfy contractual and customer satisfaction commitments.
* Responsible for advising and collaborating on the customer technical strategy, financial elements, strategic implementation, employee and customer communication for designated account.
* Responsible for collaboration with Sales and other Delivery groups within Ricoh to achieve internal and customer objectives.
* Oversees the implementation process and operational best practices by engaging the necessary resources and high levels of functional integration to ensure the attainment of all Service Level Agreements and customer satisfaction.
* Responsible for business retention by assisting with the establishment of successful steady-state SLA adherence and ensuring overall customer satisfaction.
* Develops long term strategy to align with customer objectives -- works collaboratively with customer and Ricoh account owner on priorities, initiatives and business imperatives to align Ricoh efforts accordingly.
* Set frequent review meetings with senior customer contacts on execution and strategy alignment.
* Subject matter expert of Customer needs on the delivery of Ricoh Technical services and cross functional authority for Ricoh to the customer.
* Manages a virtual team of functional leaders based on defined or contracted requirements.
* Responsible for Customer level reporting and dashboards relating to performance of Ricoh technical solutions and services, SLA's, health-checks etc.
* Could lead and manage initiatives for several key customers, but most likely tied to one customer due to size and complexity.
* Responsible for Contract execution: commitments, timelines, change controls, and cross functional delivery.
* Administers, negotiates and proposes on behalf of the desired outcomes balanced between the customer and Ricoh.
* Manages and authorizes executive escalations: within the customer or Ricoh as required and after the protocols are exercised.
* Delivers executive level presentations on initiatives.
* Leads programs/projects; delivering multiple projects at the same time and able to determine priority decisions on the strategy and the tactics.
* Promotes a high-performance team environment and operates efficiently in team dynamics -- creates a services oriented environment with the appropriate balance between people, profits and customer.
* Works with deal activities to integrate the delivery aspects into the solution.
* Manages continuous improvement: customer value, Cost control and profitability, add-on services, applications and processes.
* Supports account pre-sale cost estimating and ensures post-sale profitability and adherence to Pro-forma costs.
* Possess strong IT knowledge and savvy and able to gain knowledge of general customer environment and IT infrastructure to ensure integration and interdependencies between the customer's IT and the Ricoh delivery.
* Enterprise IT awareness in regards to interworking of infrastructure, networking and role it plays on Ricoh or customer implemented solutions.
* Proficiency in Information Security as it applies to the Customers environment and Ricoh implemented solutions.
* Lead delivery and support of software products and services; Ricoh or third parties.
* Applicable understanding and experience in cloud architecture including; public, private, and hybrid configurations and the impact that various architectures can have on systems and applications within a client's environment.
* Interact with Ricoh on-site/off-site software and technology support organizations.
* May manage on-going design and optimization efforts for assigned customer.
* Remain current on Ricoh and customer products and networks.
* Drives on-going contract maintenance and Change control.
* Maintain partnership with customer technology / IT departments.
* Operates with executive savvy with all levels both internally and externally.
* Performs other duties as assigned

* Include the following
* Acts as primary contact for national, regional and local network broadcasters for use of NRG Park facilities, including coordination of event day requirements.
* Handles complete video production planning for in-house broadcast on NRG Stadium video displays of many hosted events including budgeting, designing and use of third party on-site video production equipment, as necessary.
* Manages and designs new and replacement audio systems, broadcast/visual displays and equipment for facility.
* Generates billing invoices for Broadcast and Technical Services provided, as needed.
* Negotiate and manage agreements with vendors to provide broadcast transmission services on site.
* Oversees the operation of the Information Technology staff.
* Negotiate and manage agreement with telecommunications sub-contractor to provide voice, internet and telecommunications services to SMG for re-sale to tradeshows, conventions and events on site.
* Works closely with the telecommunications sub-contractor to provide support for facility voice and internet services for SMG, HCSCC (primary client), permanent tenants (Houston Texans and Houston Livestock Show & Rodeo) and temporary users as requested.
* Negotiate and manage agreement with Wi
* Fi sub-contractor to provide the Stadium Wi
* Fi system.
* Negotiate and manage agreements with third party vendors to deliver Voice, Internet and Long
* Distance services to the site.
* Manage lead carrier agreements for on-site building (DAS) and parking lot (O
* DAS) cellular systems.
* Negotiate and manage agreements with individual cellular carriers to participate on the site DAS systems.
* Oversees the operation of the Technical Support staff for audio visual services, event video and scoreboard services and facility wide AV systems.
* Develop, implement and oversee procedures for maintenance for sound systems, matrix displays, video displays, electronic marquees, radio equipment, lighting control system, intercom systems and RF television distribution systems.
* Negotiate and manage agreement with third party vendor to provide Audio Visual services for events on site.
* Work closely with Exhibitor Services department to oversee management of third party Audio Visual Company related to providing services to tradeshows and conventions.
* Responsible for managing, maintaining and operation of scoreboard, video/LED board, TV’s and related distribution systems.
* On behalf of SMG and permanent tenants (as necessary), negotiate and manage annual and or periodic maintenance agreements with appropriate vendors for department related installations and equipment on site.
* Hire and schedule part-time and contract employees to operate scoreboard facilities.
* Coordinates the use and operation of LED advertising displays with primary tenant rights holders.
* Supervise and assure proper maintenance procedures are followed to maintain the integrity of all technical equipment at facility.
* Generates department budget.
* Work closely with the General Manager/Assistant GM in the preparation and negotiation of service agreements.
* Work in a fast-paced environment.
* Serves as MOD (Manager on Duty) as required.
* May perform other duties as assigned.
* Supervisor Responsibilities:
* Carries out supervisory responsibilities in accordance with all policies and applicable laws.
* Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

* Be responsible for ensuring the execution of operational standards and processes for regional technical field services teams (e.g.
* Desktop/end user devices, mobile, network and voice).
* Work with IS End User Device Engineering to ensure caregiver requirements and needs are part of developed engineering standards and that these standards are adopted and adhered to in the region.
* Collaborate in the development of services delivery standards for regional teams.
* Enforce work practices and customer service behaviors required to deliver on service.
* Maintain currency on information technology in general and accountable disciplines in particular.
* Continually evaluate the effectiveness of current technology and standards, recommending enhancements and modifications through established collaboration mechanisms.
* Maintain relationships with key business partners and other senior leaders in the IT industry in order to leverage best practices, evaluate emerging technologies, and distribute knowledge internally to inform plans and strategies.
* Develop and implement appropriate service delivery models for core functionalities where the IS organization is a trusted adviser in defining, delivering, and improving services for the enterprise and its customers.
* Collaborate in the development of roadmap for end user device operating system and hardware/software lifecycle for specific areas of responsibility.
* Be accountable for daily operations of regional service delivery teams.
* Attract, hire, train, motivate, retain, and develop a team of first-rate professionals to perform the responsibilities of the various communications functions