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Become A Director Of Technology And Services

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Working As A Director Of Technology And Services

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $130,000

    Average Salary

What Does A Director Of Technology And Services Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Director Of Technology And Services

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Director Of Technology And Services Career Paths

Director Of Technology And Services
Information Technology Director
Chief Information Officer
11 Yearsyrs
Information Technology Director
10 Yearsyrs
Vice President
Vice President & General Manager
12 Yearsyrs
Chief Information Officer
Chief Technology Officer
11 Yearsyrs
Director
Marketing Vice President
10 Yearsyrs
Operations Director
Regional Vice President
11 Yearsyrs
Technical Director
Director, Technical Operations
10 Yearsyrs
Vice President Of Information Technology
12 Yearsyrs
Vice President Technology Services
12 Yearsyrs
Vice President Of Information Technology
President & Chief Technology Officer
13 Yearsyrs
Operations Vice President
Senior Vice President-Operations
14 Yearsyrs
Senior Director
Human Resources Vice President
12 Yearsyrs
President
President & Chief Operating Officer
13 Yearsyrs
Managing Director
Chief Finance And Operating Officer
14 Yearsyrs
Senior Vice President
Senior Vice President, Sales
14 Yearsyrs
Director Of Information Technology Services
12 Yearsyrs
Director Of Professional Services
Vice President Of Professional Services
13 Yearsyrs
Director Of Professional Services
11 Yearsyrs
Engineering Director
Vice President Of Engineering
13 Yearsyrs
Engineering Director
13 Yearsyrs
Director Of Information Technology Services
Senior Director Of Information & Technology
14 Yearsyrs
Chief Technology Officer
Global Director
14 Yearsyrs
Executive Director
Development Vice President
10 Yearsyrs
President/Chief Executive Officer
Director Of Strategy
11 Yearsyrs
Senior Director Of Information & Technology
Executive Director, Information Technology
9 Yearsyrs
Director Of Sales
Sales And Marketing Vice President
11 Yearsyrs
Business Development Director
Senior Director Of Business Development
13 Yearsyrs
Vice President Of Engineering
Vice President Product Development
13 Yearsyrs
Director Of Infrastructure Operations
13 Yearsyrs
Project Director
Director Of Project Management
12 Yearsyrs
Director Of Support Services
9 Yearsyrs
Director Of Network Services
10 Yearsyrs
Vice President Of Professional Services
Client Services Vice President
11 Yearsyrs
Director Of Service And Operations
Director Global Operations
13 Yearsyrs
Director Of Service And Operations
11 Yearsyrs
Assistant Vice President
Controller, Vice President
11 Yearsyrs
Director Project Management Office
Vice President-Project Management
12 Yearsyrs
Director Project Management Office
13 Yearsyrs
Director Of Project Management
Director Program Management
12 Yearsyrs
Director Of Software Development
Vice President Of Software Engineering
13 Yearsyrs
Director Of Software Development
12 Yearsyrs
Vice President & General Manager
National Director
10 Yearsyrs
Director, Applications
Product Management Director
12 Yearsyrs
Director, Applications
12 Yearsyrs
Supported The Director
Director, Customer Support
11 Yearsyrs
Supported The Director
8 Yearsyrs
Marketing Director
Business Director
10 Yearsyrs
Director Of Infrastructure Operations
Director Information Technology Infrastructure
13 Yearsyrs
Vice President And Manager
Director Of Managed Services
9 Yearsyrs
Chief Of Operations
Chief Technologist
7 Yearsyrs
Co-Owner
Director Of Product Development
11 Yearsyrs
Director Of Training
Director, Learning And Development
12 Yearsyrs
Director Of Support Services
Client Services Director
9 Yearsyrs
Vice President Technology Services
Vice President Of Technical Operations
13 Yearsyrs
Director Of Sales And Marketing
Director Of Account Management
11 Yearsyrs
Chief Engineer
Senior Director Of Engineering
15 Yearsyrs
Chief Finance Officer
Executive Director Of Operations
7 Yearsyrs
Product Management Director
Director Of Business Operations
10 Yearsyrs
Quality Control Director
Quality Assurance Director
11 Yearsyrs
Director, Service Delivery
12 Yearsyrs
Global Director Of Information Technology
14 Yearsyrs
Director, Service Delivery
Solutions Director
13 Yearsyrs
Vice President Of Technical Operations
Vice President Of Global Operations
15 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Top Careers Before Director Of Technology And Services
Manager 10.0%
Consultant 5.6%
Director 4.4%
Top Careers After Director Of Technology And Services
Consultant 8.9%
Director 5.7%
Owner 4.8%
Principal 3.3%
President 3.0%

Do you work as a Director Of Technology And Services?

Director Of Technology And Services Demographics

Gender

Male

78.9%

Female

13.8%

Unknown

7.3%
Ethnicity

White

62.8%

Hispanic or Latino

14.0%

Black or African American

11.5%

Asian

7.9%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

34.7%

French

12.2%

Chinese

6.1%

Carrier

6.1%

Italian

6.1%

German

4.1%

Mandarin

4.1%

Japanese

4.1%

Russian

4.1%

Danish

2.0%

Irish

2.0%

Portuguese

2.0%

Welsh

2.0%

Cantonese

2.0%

Greek

2.0%

Tagalog

2.0%

Polish

2.0%

Arabic

2.0%
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Director Of Technology And Services Education

Schools

University of Phoenix

22.6%

New York University

5.9%

Pennsylvania State University

5.9%

Northeastern University

5.0%

Boston University

4.7%

Texas A&M University

4.5%

University of Pittsburgh -

4.5%

George Washington University

4.2%

Michigan State University

4.2%

Purdue University

4.2%

University of Houston

4.2%

Ohio State University

3.9%

University of Massachusetts - Lowell

3.9%

Villanova University

3.3%

University of Maryland - College Park

3.3%

Texas Tech University

3.3%

Georgia State University

3.3%

University of Texas at Austin

3.3%

Drexel University

3.3%

Brigham Young University

3.0%
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Majors

Business

31.2%

Computer Science

12.5%

Electrical Engineering

7.2%

Management

5.6%

Information Technology

4.9%

Computer Information Systems

4.4%

Finance

3.5%

Mechanical Engineering

3.3%

Management Information Systems

3.2%

Chemistry

3.1%

Project Management

2.7%

Information Systems

2.4%

Marketing

2.2%

Accounting

2.2%

Communication

2.2%

Environmental Control Technologies/Technicians

2.1%

Computer Engineering

2.1%

Education

1.9%

Political Science

1.6%

Biology

1.6%
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Degrees

Bachelors

41.3%

Masters

28.7%

Other

15.1%

Associate

6.8%

Doctorate

3.8%

Certificate

3.4%

Diploma

0.7%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$130,000
View Detailed Salary Report
$95,000
Min 10%
$130,000
Median 50%
$130,000
Median 50%
$130,000
Median 50%
$130,000
Median 50%
$130,000
Median 50%
$130,000
Median 50%
$130,000
Median 50%
$177,000
Max 90%
Best Paying Company
United States Steel
Highest Paying City
Reno, NV
Highest Paying State
Oregon
Avg Experience Level
4.4 years
How much does a Director Of Technology And Services make at top companies?
The national average salary for a Director Of Technology And Services in the United States is $130,243 per year or $63 per hour. Those in the bottom 10 percent make under $95,000 a year, and the top 10 percent make over $177,000.

Real Director Of Technology And Services Salaries

Job Title Company Location Start Date Salary
Director of Technical Services LF USA, Inc. New York, NY Oct 01, 2013 $237,436
Director of Technical Services & Sales Engineering United States Steel Corporation Houston, TX Aug 31, 2013 $203,695
Technical Services and Consulting Director Dynamicweb North America, Inc. Los Angeles, CA Sep 18, 2016 $200,000
Director of Technical Services & Sales Engineering United States Steel Corporation Houston, TX Sep 04, 2014 $194,329
Director of Business and Technical Services Outsourced Ad Ops New York, NY Sep 24, 2015 $188,843
Director of Technical Services Weatherford International, Inc. Houston, TX Sep 01, 2013 $187,416 -
$197,416
Director of Technology and Architecture Services Galaxe.Solutions, Inc. Somerset, NJ Mar 01, 2015 $183,872
Director of Technology and Architecture Services Galaxe.Solutions, Inc. Somerset, NJ Mar 01, 2012 $170,000
Director of Business and Technical Services Outsourced Ad Ops, LLC New York, NY Dec 24, 2016 $170,000
Director of Technical Services Retailnext, Inc. San Jose, CA Sep 13, 2013 $170,000
Director of Technical Services Capspire, Inc. Tulsa, OK May 17, 2015 $168,000
Director of Technical Services Swiftships LLC Vienna, VA Jul 29, 2015 $165,651
Director-Technology Services Tribune Publishing Company Deerfield Beach, FL Jul 22, 2016 $163,842 -
$165,000
Director of Technical Services Valud Consulting LLC Addison, TX May 20, 2015 $138,000
Director of Technical Services TMA Resources, Inc. Vienna, VA Nov 08, 2013 $135,000 -
$145,000
Director of Technology Services Mediamosaic, Inc. Renton, WA Jun 24, 2016 $133,900
Director Technical Services Healthvantics LLC Rochester, NY Aug 01, 2015 $132,995 -
$180,000
Director Technical Services Greater Rochester Regional Health Information ORGA Rochester, NY Dec 15, 2013 $132,496 -
$175,000
Technical Services Director Digital Scepter Corporation Irvine, CA Sep 14, 2016 $132,000
Director, Technology Services Tribune Publishing Company Deerfield Beach, FL Jun 01, 2015 $130,000 -
$136,000
Director, Technical Services Mast Industries, Inc. New York, NY Dec 28, 2012 $125,466 -
$250,000
Technology Services Director Xceedance, Inc. Boston, MA Sep 15, 2016 $115,000
Technical Services Director FVG Inc. Portland, ME Oct 15, 2011 $115,000 -
$135,000
Associate Director, Cattle Technical Services Zoetis, Inc. Kalamazoo, MI May 20, 2016 $113,589 -
$181,900
Associate Director of Technical Services Group Zeomega, Inc. Plano, TX May 10, 2015 $108,597
Director Technical Services E Divya Business Solutions Inc. Tewksbury, MA Sep 17, 2012 $106,103
Director Technical Services E Divya Business Solutions, Inc. Tewksbury, MA Sep 17, 2015 $105,581
Director of Technical Services Antenna Software, Inc. Boston, MA Jul 02, 2011 $105,300
Director of Techinical Services Antenna Software, Inc. Boston, MA Jul 02, 2011 $105,300

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Top Skills for A Director Of Technology And Services

  1. Technical Support
  2. Infrastructure
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Configured and maintained above systems to create appropriate automated business solutions for Technical support, helping to minimize on resources.
  • Developed Disaster Recovery plans and implementation of alternate locations and communications infrastructure to reduce risk and financial impact of lost revenue.
  • Managed the acquisition and integration of customer service functions from two company acquisitions into the company's customer support organization.
  • Participate in sales engineering presentations and review engineering configurations to ensure compliance with accurate technical application requirements.
  • Advised senior leadership in matters of operational governance, project implementations, cost saving initiatives and service delivery improvement.

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Top 10 Best States for Directors Of Technology And Services

  1. New York
  2. Virginia
  3. New Jersey
  4. Colorado
  5. District of Columbia
  6. Rhode Island
  7. Massachusetts
  8. Texas
  9. Delaware
  10. Washington
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  • (849 jobs)
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  • (488 jobs)
  • (269 jobs)
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