How to hire a director of technology and services

How to hire a director of technology and services, step by step

Here's a step-by-step director of technology and services hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a director of technology and services job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new director of technology and services
• Step 8: Go through the hiring process checklist

What does a director of technology and services do?

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1. Identify your hiring needs

   Before you post your director of technology and services job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a director of technology and services for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

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   Hiring the perfect director of technology and services also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents director of technology and services salaries for various positions.

   Type of Director Of Technology And Services	Description	Hourly rate
   Director Of Technology And Services	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$44-83
   Technical Director	A technical director is responsible for monitoring the technical efficiency of operations. Technical directors inspect audio and visual equipment, lighting systems for productions, and other technical processes... Show more	$41-96
   Chief Information Officer	A chief information officer, also known as CIO, is responsible for the technological development within the company or organization. Primarily overseeing all information technology-related operations, a chief information officer takes the lead in setting the department's budget, developing strategies that will improve computer systems, and implementing policies to attain significant growth in profit and client base... Show more	$47-105

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Project Management
   • Technical Service
   • Healthcare
   • Cloud
   • Technical Support
   • Continuous Improvement
   • Service Delivery
   • Business Development
   • Windows
   • Network Infrastructure
   • Java
   • Customer Satisfaction
   • SAN
   • Support Services

   Check all skills

   Responsibilities:

   • Manage installation of all PBX systems in Pax locations.
   • Manage customer support and NOC support teams to update system and entertainment content.
   • Manage all move, add and change requests for internal PBX and voicemail system.
   • Project manage the requirements gathering, review, purchase, implementation and staff training of initial ERP system.
   • Manage client expectations and ensure project delivery in conformance with company software development life cycle methodologies (SDLC).
   • Manage all aspects of site performance including production, financial budgeting, SLA, customer support and human capital results.

   More director of technology and services duties

3. Make a budget

   Including a salary range in your director of technology and services job description is one of the best ways to attract top talent. A director of technology and services can vary based on:

   • Location. For example, directors of technology and services' average salary in hawaii is 49% less than in new york.
   • Seniority. Entry-level directors of technology and services 47% less than senior-level directors of technology and services.
   • Certifications. A director of technology and services with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a director of technology and services's salary.

   Average director of technology and services salary

   $126,814yearly

   $60.97 hourly rate

   ---

   Entry-level director of technology and services salary

   $92,000 yearly salary

   Updated December 22, 2025

   Average director of technology and services salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$145,710	$70
   2	New York	$145,089	$70
   3	New Jersey	$141,804	$68
   4	District of Columbia	$137,808	$66
   5	Texas	$136,237	$66
   6	Indiana	$132,332	$64
   7	Massachusetts	$128,567	$62
   8	Ohio	$128,135	$62
   9	Virginia	$127,970	$62
   10	Illinois	$125,857	$61
   11	Washington	$123,500	$59
   12	Georgia	$120,864	$58
   13	North Carolina	$120,098	$58
   14	Nevada	$116,851	$56
   15	Michigan	$115,741	$56
   16	Colorado	$113,792	$55
   17	Missouri	$111,942	$54
   18	Florida	$110,693	$53
   19	Kansas	$109,166	$52

   Average director of technology and services salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Cheniere Energy	$180,582	$86.82
   2	Discovery	$153,477	$73.79
   3	Leadpoint	$151,895	$73.03
   4	Accenture	$148,214	$71.26	779
   5	Eli Lilly and Company	$145,822	$70.11	26
   6	Ralph Lauren	$140,966	$67.77	1
   7	Elanco	$139,558	$67.10	4
   8	Abbott	$138,042	$66.37	28
   9	Intercon Chemical	$138,032	$66.36
   10	The Frye Company	$137,720	$66.21
   11	Pharmaceutics International	$137,407	$66.06
   12	Eurofins	$134,155	$64.50	2
   13	GEP Worldwide	$133,885	$64.37	1
   14	Tempel	$133,719	$64.29
   15	WOOD Partners	$132,748	$63.82
   16	Amneal Pharmaceuticals	$132,664	$63.78	6
   17	www.saputousafoodservice.com	$132,546	$63.72
   18	ZeOmega	$131,356	$63.15
   19	Agiliance	$131,001	$62.98
   20	Cambrex	$130,936	$62.95

4. Writing a director of technology and services job description

   A director of technology and services job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a director of technology and services job description:

   Director of technology and services job description example

   Among North America’s leaders in quality, safety and productivity, Pharmaceutical Associates Inc. manufactures and markets generic liquid pharmaceuticals. We have been at the forefront of producing better-targeted suspensions, oral solutions, elixirs, syrups and liquids for nearly 50 years.
   
   PAI offers a broad portfolio of more than 60 prescription and over-the-counter therapies to treat patients. Some of our core strengths include brain, immune, metabolic and digestive health. For the OTC market, we provide a wide variety of affordable medications to treat allergies and upper respiratory symptoms, minor aches and pains, constipation and more.
   
   To meet the unique needs of retail chains and independent pharmacies, hospitals, long-term care facilities and government agencies, PAI offers standard bottle packaging and ready-to-dispense packaging. In fact, PAI was the first independent manufacturer to develop vertically-integrated unit dose (UD) packaging, and the first to offer complete lines of hard-to-find liquid products in both out-patient and UD packaging.
   
   Provides technical expertise and project management for commercial oral liquid pharmaceutical manufacturing and packaging during development of new products, transfer of existing and new products and changes to existing products. Executes to project timelines and budgets. Requires hands-on experience in Process Engineering, Process Validation, Drug Product Stability, and Analytical Method Development involving liquids and suspension products. Is able to perform duties related to pilot/scale-up and commercial batch manufacturing while collaborating across internal departments and clients.
   
   Provides technical expertise and project management for commercial oral liquid pharmaceutical manufacturing and packaging during development of new products, transfer of existing and new products and changes to existing products. Executes to project timelines and budgets. Requires hands-on experience in Process Engineering, Process Validation, Drug Product Stability, and Analytical Method Development involving liquids and suspension products. Is able to perform duties related to pilot/scale-up and commercial batch manufacturing while collaborating across internal departments and clients.
   Required Skills/Abilities: Provides leadership and technical support for technical transfer of new products into the plants and for process improvement for existing products. Identifies key opportunities for process improvements and implements them proactively. Supports project activities involving supplemental NDAs, CBEs, prior approval supplements, and regulatory responses. Working closely with Process Development, Quality and Operations, manages technology transfer projects to ensure all aspects of technology transfer projects are successfully executed. Track and coordinate project milestones related to raw materials, equipment readiness, analytical testing, process information, and manufacturing documents to initiate and complete batches per the production schedule. Establishes systems to manage process information and for data analytics used for investigations and process optimization. Supports the successful design, qualification, and startup of manufacturing and packaging operations serving as a process equipment expert in equipment selection and will be hands on solving issues during startup and subsequent operations. This duty is performed weekly, about 75% of the time. Strategically anticipates and monitors requirements of technical solutions before roll out. Ensure that the process is capable of achieving control limits and specifications. Investigate, identify root cause, and identify CAPA for manufacturing deviations. Authors technical reports and protocols in support of cGMP activities. Coordinates sampling plans for GMP batches related to lot release, stability, and characterization. Education and Experience: Four-year college degree, or equivalent experience resulting in broad knowledge of a field related to the job, such as accounting, marketing, business administration, agriculture etc., Plus 9 to 10 years related experience and/or training, 5 years related management experience, Equivalent combination of education and experience.
   To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. PAI is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PAI will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. PAI uses E-Verify.
   EEO Employer / Veteran / Disabled
   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets PAI uses e-verify Ability to work outside.

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5. Post your job

   To find the right director of technology and services for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with directors of technology and services they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit directors of technology and services who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your director of technology and services job on Zippia to find and recruit director of technology and services candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with director of technology and services candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new director of technology and services

   Once you have selected a candidate for the director of technology and services position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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