Director, Consult Partner - FSS / Mainframe Modernization SME
Columbus, OH
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
**Client Engagement:**
+ Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
+ Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
+ Demonstrate credibility and experience to advise and deliver on complex consulting engagement
+ Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
+ Leadership, Management, People
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience:**
+ Extensive experience in client engagement and relationship management at the CXO level
+ Demonstrable ability to build and commercialize relationships with senior executives
+ Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
+ Effective financial acumen with experience in driving revenue growth and managing margins
+ Experience of managing or supporting high-value business development activities with senior stakeholders
+ Deep understanding of industry trends and technology
+ Sound personal brand and presence in the industry
+ Demonstrated ability to innovate and drive change
**The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule.** **Your actual compensation may vary depending on your geography, job-related skills and experience.** **For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:**
**California: $175,080 to $343,920**
**Colorado: $159,240 to $286,560**
**New York City:** **$191,040 to $343,920**
**Washington:** **$175,080 to $315,240**
**Washington DC: $175,080 to $315,240**
**This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.** **Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Claims Technical Director - Commercial Auto
Ohio
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
We provide workers' compensation and commercial auto coverage for mid to large-sized companies, using our deductible program. Our service in claims and loss control is second to none. We've found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning they enjoy working with us too!
Currently we have an opening for a Claims Technical Director in our Commercial Auto department. The person in this role will investigate and adjust commercial auto bodily injury claims. We take an active approach in claims adjusting and are looking for a person who enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from an office in their home with occasional travel to claim reviews and meetings.
Essential Job Functions and Responsibilities
• Manage an inventory of claims with nationwide scope of significant exposure involving complex liability and litigation.
• Review and evaluate coverage and liability.
• Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims.
• Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary.
• Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
• Ensure that claims payments are issued timely and accurately.
• Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Serve as a technical expert on a product(s) and/or line of business.
• May provide technical guidance and direction to team members.
• Interact with underwriting and marketing regarding claims trend issues.
• Performs other duties as assigned
Job Requirements
• A minimum of 10 years of commercial auto bodily injury adjusting experience is required.
• Current P&C adjuster licenses required, where applicable.
• Strong consideration will be given to candidates with industry designations.
• Great communication skills, in both written and verbal form, are required.
• Ability to work with a variety of internal and external contacts is required.
Business Unit:
Strategic Comp
Salary Range:
$107,000.00 -$133,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyHead of Technology and Digital Strategies
Cleveland, OH
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $65,780 and $83,212, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Reporting to the Associate University Librarian for Creation & Curation Services, the Head of Technology and Digital Strategies coordinates, develops, advises, and supports when needed all library technology and digital strategies in collaboration with the Kelvin Smith Library leadership team. Systems include the library services platform, and infrastructure for resource preservation and access. The librarian is also responsible for oversight of desktop support and other technology equipment and resource needs. The Head of Technology and Digital Strategies serves as the primary contact and collaborator with the University s central IT department (UTech) to ensure efficient and effective technology support across all aspects of the library's strategic initiatives and operations. This position will work collaboratively with all library teams and play a leadership role in library-wide planning and decision-making as a member of the KSL Leadership Team.
ESSENTIAL FUNCTIONS
* Provides creative and innovative leadership to the Kelvin Smith Library, collaborating across teams and externally. Communicates effectively and employs general management theories and practices. Plans for library or functional area(s), including the design and evaluation of policies, services, and programs. Effectively implements relevant policies, operations, and services with a user-centered approach. Implements change management when needed, develops operational procedures and policies, and advocates for all necessary staff and resources. Collects and analyzes data for evidence-based decision-making and planning. (25%)
* Identify, articulate, and implement innovative digital strategies for the development, management, and maintenance of all technology-driven services for the Kelvin Smith Library. Ability to translate requirements, identify technologies and support needs, and implement solutions that enable the goals of library teams and the mission and vision of Kelvin Smith Library and Case Western Reserve University. (15%)
* Provides leadership and support for all aspects of the Library Services Platform (i.e., library catalog) for Kelvin Smith Library, all Case Western Reserve University campus libraries, and the Cleveland Institute of Music (CIM). Serve as OhioLINK lead implementer for our campus Library Services Platform. Carry out or support a variety of large and/or complex data loading, extraction, and manipulation or transformation processes for a range of library uses and with a variety of data types including but not limited to catalog/bibliographic data, holdings and item data, user data, etc. (15%)
* Serve as the Library s liaison to UTech for the purchase, implementation, and support of all technology and digital storage solutions, including administrative, public, and lab computing. Manage a dedicated technology budget and approve technology purchases. Oversee the day-to-day priorities of two UTech personnel assigned to support Kelvin Smith Library technology operations. Collaboratively establish prioritization of work and communicate performance results with UTech supervisors. (15%)
* As a member of the Kelvin Smith Library Leadership Team, actively contributes and engages in information sharing, ideation, library-wide planning, decision making, and the development of KSLs strategic framework. Implements all strategic objectives relevant to your position as leader in the organization and your area of focus. Specific LT guidelines are outlined in the team charter (15%)
* Contributes to the library, the institution, and the profession through sustained and progressive scholarship, creative expression, and service at the state, regional, national, or international level; contributions will support the advancement of librarianship and increase service to the University, and community.(8%)
* Cultivates a work environment that promotes and maintains an environment and culture of empathy, collaboration, and respect (6%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (1%)
CONTACTS
Department: Work with Kelvin Smith Library leadership on policy and planning of resources, services, and operations. Frequently collaborate with staff on all levels of the organization to support the provision of excellent library services and resources. (45%).
University: Consult regularly with UTech to ensure efficient and effective design and implementation of technology-based solutions. Consult and collaborate with Case Western Reserve University Library directors and key staff to ensure effective Library Services Platform design and management. (30%)
External: Engage with affiliate libraries (Cleveland Institute of Music) for purposes of efficient and effective Library Services Platform support. Direct collaboration with OhioLINK for Library Services Platform and other technology operations and supported technologies. Occasional collaboration with colleagues in OhioLINK and other academic libraries. Coordination with external technology and platform vendors to ensure optimization and support for all library operations. (25%)
SUPERVISORY RESPONSIBILITY
Oversee the work of two Utech staff and may oversee non-exempt staff, student employees, and temporary full or part-time workers.
QUALIFICATONS
Education. Master's degree in Library/Information Science or an advanced degree in a relevant discipline and 6 years of relevant experience preferred.
Experience. The Head of Technology and Digital Strategies must have sufficient experience in libraries and library leadership, as well as implementation, administration, and assessment of complex technology and library systems.
Librarian Level: Appointment to the level of librarian assumes that all requirements of that level have been met and sustained, that the individual will demonstrate continued and outstanding growth in the profession and perform existing duties and responsibilities at the highest level. Librarian levels are outlined in the librarian assembly handbook.
REQUIRED SKILLS
* Ability to make evidence-based decisions on a strategic basis; to engage in leadership activities in library, scholarly, and professional organizations; to exercise the highest level of professional judgment and provide evidence of longstanding leadership. Able to apply best practices; can use advanced techniques and technology to innovate; able to perform or administer most complex or most specialized duties; communicate effectively; and employ general management theories and practices.
* Evidence of professional contributions publishing, creative contributions, presentations, and/or professional service at the state, regional, national, or international level; notable contributions to advance librarianship and increase service to the University and community; keeps abreast of the role and application of trends for libraries in higher education
* Demonstrated experience with library services platforms, e-resource management systems and principles, digital repositories and preservation strategies, and other library technologies. These include general practices and standards for library technical services workflows (cataloging, metadata, acquisitions )
* Evidence of managing and optimizing complex desktop, storage, and networked technologies
* Ability to manage and forecast a budget.
* Excellent communication, interpersonal, and customer service skills.
* Demonstrable collaborative management style and a commitment to exceptional user services.
* Ability to cultivate an environment of empathy, collaboration, and respect.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors, and customers face-to-face.
WORKING CONDITIONS.
General office/library environment.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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Pharmacy Director
Westerville, OH
Pharmacy Director Career Opportunity
Acknowledge and Appreciate for Your Expertise as Pharmacy Director
Are you a passionate Pharmacy Director eager to excel in a fulfilling career close to home and close to your heart? Encompass Health, the nation's largest in-patient rehabilitation company, invites you to explore an opportunity that aligns with your commitment to enhancing healthcare in your local community. In this critical role, you will ensure the safe and efficient provision of pharmacy services, leading a team with cutting-edge equipment and technology. Join us on a journey that not only advances your professional goals but also provides a warm, supportive team environment, along with a comprehensive benefits package from day one.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuing education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Be the Pharmacy Director You've Always Strived to Be
Convey the mission of the hospital and organization to pharmacy staff, holding them accountable for performance, while motivating them to enhance and develop their capabilities.
Oversee the pharmacy department's operations, including scheduling, continuous assessment, and the implementation of process improvements to optimize department performance.
Provide direct patient and pharmaceutical care.
Demonstrate and maintain competence in clinical health system pharmacy practices, including antimicrobial stewardship, non-sterile and sterile drug preparation, controlled substances, hospital pharmacy accreditation, anticoagulation drug therapy management, and medication safety.
Educate staff on pharmaceutical care and medication management, ensuring the pharmacy consistently complies with local, state, and national regulations.
Stay current with new medications, indications, and evidence-based medicine. Collaborate with the Controller to prepare and manage departmental budgets for staffing, drugs, and supplies.
Actively serve and lead various hospital committees, including Quality Assurance, Formulary, Pharmacy and Therapeutics, MEC, and Safety, as needed.
Celebrate the achievements and victories of our dedicated employees along the way.
Qualifications
Licensed in good standing by the State Pharmacy Board for the state where the hospital is located.
Successful completion of a degree from an accredited pharmacy program or one recognized as substantially equivalent to a U.S. accredited program by an appropriate certifying agency.
A minimum of 2 years of supervisory experience.
May be required to work weekdays and/or weekends, evenings and or night shifts.
May be required to work on religious and/or legal holidays on scheduled days/shifts.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey!
Auto-ApplyInformation Technology Supervisor 3
Ohio
Information Technology Supervisor 3 (2500098P) Organization: Education and WorkforceAgency Contact Name and Information: Simmone Johnson ********************************** Unposting Date: Dec 30, 2025, 11:59:00 PMWork Location: 25 South Front Street 25 S. Front St. Columbus 43215Primary Location: United States of America-OHIO-Franklin County Compensation: $47.50-$67.90Schedule: Full-time Work Hours: 40Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Cloud computing, Computer Literacy, Operations, System Administration, CybersecurityProfessional Skills: Collaboration, Critical Thinking, Decision Making, Growth Mindset, Leading OthersPrimary Technology: Microsoft Azure Agency OverviewThe Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio's 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opportunities, advancing the connectivity between K-12 and postsecondary learning, creating programs to support and expand workforce experiences, and ensuring students have the necessary supports to be ready each day to learn.As the governing body responsible for overseeing and enhancing the quality of education within the State of Ohio, the Department of Education and Workforce is dedicated to promoting educational excellence and ensuring equal access to learning opportunities for all students. The Department is committed to collaborating with schools, districts, educators, students, families, businesses, nonprofits and all stakeholders to achieve our educational goals.Job DutiesThe Ohio Department of Education and Workforce is seeking an experienced IT infrastructure and operations specialist to help us expand and improve the services we provide to schools and families. By joining our team, you will become a contributor to some of the most important systems in the Ohio K-12 education system. We create and maintain the systems that ensure all students are receiving a high-quality education, provide school choice opportunities and scholarships to parents, help kids obtain college credit while still in high school, and much more. Your work can directly impact the education of Ohio's children!This is an advanced level position with a focus on infrastructure and operations for the Department's employees and external applications. The Department creates systems in a primarily Microsoft ecosystem using both Microsoft Azure and on-premises Windows Server, and we are firm believers in exploring and using new technology and services that make our products better. The successful candidate will have a strong background that aligns to our technology direction and a growth mindset that views changing technology as an exciting opportunity. Excellent communication skills are a must to enable team collaboration, information sharing, and quality mentoring.Key responsibilities include:Work as part of the CIO's team to understand, design, and implement solutions to the Department's business needs. Supervise and lead a team of IT professionals, including prioritizing and assigning work, ensuring the team's skills stay current as technology evolves, and defining goals and conducting performance evaluations.Manage the technology, devices, and software of the Department's IT infrastructure. Develop procedures for routine operations and execute new initiatives leveraging Microsoft Azure, Windows servers, and a variety of related technologies including MS Entra & ActiveDirectory, networking (firewalls and certificates), devops pipelines (Azure DevOps), security tools (Qualys), and monitoring tools (Azure Monitor).Partner with the state's enterprise services to manage on-premise servers, storage, networks, and other centrally managed services. Monitor and maintain the Department's existing infrastructure and applications. Respond to and remediate alerts from Azure or state enterprise services. Respond and remediate issues assigned in the ServiceNow ticketing system.Key technologies in use today relevant to this position: Microsoft Azure, Azure DevOps, Windows Server, ServiceNow. The IT department believes in continuously growing the capabilities of our team, so expect frequent training to improve and expand your skills in these and other areas.The work location of this position is 25 South Front Street, Columbus, Ohio 43215. You will be required to report to this work location full-time, if selected. If this position is filled with an internal employee who has an approved telework agreement, the employee may be required to report in-person during the initial training period.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications7 1/2 years (90 mos.)exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months exp. in performing project management functions as defined in series purpose. -Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, .NET, C#, C, C++, Python, Java, Cobol); logic-based mathematics, database concepts (for example, SQL Server, Oracle, Snowflake, MySQL, Postgres); computer systems analysis & design; & basic data processing concepts; additional 5 1/2 years (66 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.; 12 mos. exp. in performing project management functions as defined in series purpose. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Information TechnologySupplemental Information The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. The Ohio Department of Education and Workforce is an Equal Opportunity/Affirmative Action Employer that values diversity and seeks talented individuals from diverse backgrounds. Candidates are considered for employment without regard to race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class. Questions or concerns about this should be directed to the Office of Human Resources (**********************************).ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyWE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Responsible for directing the overall operations and staff of the IT department. Develops, implements, and manages operational goals, and monitors the achievement of performance and profit objectives.
• Ensure that scheduling is done effectively and efficiently, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Management / GM.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures all team members follow customer service standards and addresses issues as they arise. Responsible for the overall achievement of the department's customer service goals.
• Collaborate closely with the Corporate Information Technology organization regarding cross-functional governance, architecture, standards, etc.
• Provide friendly, fast, and helpful customer service through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
• Plan, develop, organize, implement, direct, and evaluate the property's information and technology functions.
• Translate the strategic logics and tactical business plans into operational plans and systems structures.
• Manage the remote access process.
• Evaluate and advise on the impact of long-range planning of new strategies and regulatory action as those items impact the technical operating platforms of the property.
• Participate in the development of design and implementation strategies to ensure the property is kept abreast of technology trends within the industry in accordance with enterprise governance and architectural standards.
• Participate in the development of integration strategies to ensure optimal efficiency of computer systems and programs with existing end users.
• Participate in the development of disaster recovery strategies to ensure business continuity in case of system failures in accordance with enterprise governance and architectural standards.
• Ensure adequate processing and storage capacity for growing business demands based on customer volumes.
• Continually reassess the competitiveness of all information assets against the relevant comparable companies, industries, and markets.
• Establish credibility throughout the property with management and the employees to be an effective listener and problem solver of information issues.
• Participate in the development of appropriate policies and procedures to ensure the integrity of all deployed information systems in accordance with enterprise governance and architectural standards
• Coordinate the interdepartmental efforts relative to information systems throughout the property.
• Provide technical advice and knowledge to the executive team.
• Manage the budget and other financial measures of the Information and Technology Department.
• Regularly reassess systems mix, policies, procedures, and personnel to ensure compliance with strategic logics and operational objectives.
• Interview, select, and train new team members.
• Review, adjust, and administer working schedules of team members.
• Understand and adhere to disciplinary policies, including but not limited to counseling team members and the use of progressive.
• Effectively use, administer, and manage rewards and recognition for team members.
• Recommend or oppose the change in status of team members, including but not limited to changes from full-time to part-time, promotions, and transfers.
• Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris, and litter.
• Make determinations regarding types of materials, supplies, or tools to be used.
• Supervise and manage attendance and time records of team members.
• Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction.
• Responsible for ensuring compliance with all regulatory compliance within the area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.
BRING US YOUR BEST.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
Bachelor's degree in computer science or management information systems
Subject matter knowledge of Gaming Operations
2-3 years of demonstrated experience in the application of a wide range of systems preferred
Familiarity with Governance and Information Security frameworks (PCI, SOX, Audit)
Minimum 1-3 years of project leadership or management experience
Business management, systems management, project management, contract negotiation and administration, operating, and capital budgeting skills
Must be proficient in Microsoft applications
Ability to manage a team working in a high-pressure environment towards successful results for the property and company
Administrative, P/L management, technical, problem-solving, and negotiation skills
Strong verbal and written communication skills are required to communicate with all levels within the company and vendors
Proven experience in handling user problems and vendor relationships
Able to prioritize, direct, and monitor multiple tasks and assignments
Technical knowledge of the PC environment, including hardware, operating system, and networking
Ability to analyze problems and apply logical/cost-effective solutions
Evaluate, recommend, and implement proven technologies that apply to business strategies and system needs
Planning and tactical deployment of objectives that provide effective and efficient operations and support for the property
Strong organizational skills
3 years of IT management experience minimum
SUPERVISORY RESPONSIBILITIES
This job has supervisory responsibilities.
Responsible for staff development and training programs.
Responsible for the rewards and recognition program to maximize employee engagement.
Evaluates team members within the department and delivers constructive feedback to employees in regards to performance.
Determines recommendations for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
Determines work procedures and expedites workflow.
Responsible for employee performance (disciplining, coaching, counseling).
LANGUAGE SKILLS
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.
Must complete TIPS training.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud.
Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke.
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino .
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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