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Director Of Technology And Services remote jobs - 610 jobs

  • Director, Application Innovation

    Neudesic, An IBM Company

    Remote job

    About Neudesic Passion for technology drives us, but it's innovation that defines us. From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster. What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you. As a member of the service line leadership team, you will shape the strategy and technical impact of our Application Innovation Practice by guiding consulting skills and capabilities that enable us to realize our clients' highest-value opportunities, address their most critical challenges, and transform their enterprises through modern engineering and AI adoption. As a seasoned technology and consulting leader, you'll leverage your deep experience architecting, developing, and deploying modern cloud and AI-based applications on Microsoft Azure. You'll lead high-performing teams to deliver enterprise-scale transformation initiatives and offerings spanning application modernization, cloud-native development, AI engineering, and developer productivity enablement. You'll guide a multidisciplinary team of architects, consultants, and engineers who design and implement solutions that use Azure Native, modern AI across the Azure/Microsoft stack to enable intelligent applications, automation, and generative experiences. Responsibilities Shape and execute the strategy for Neudesic's Application Innovation and AI Engineering practice. Design and as needed, lead, complex client solutions and engagements focused on AI-enabled modernization, intelligent application design, and digital transformation. Architect and deliver AI-first solutions that combine modern software engineering, cloud scalability, and generative intelligence. Partner with Microsoft and internal Neudesic/IBM teams to align with joint go-to-market and innovation initiatives in AI and Cloud. Coach and mentor consultants and architects on modern engineering practices, responsible AI, GitHub Copilot adoption, and agentic AI patterns (RAG, orchestration, reasoning, etc.). Engage in executive-level discussions to define modernization roadmaps and AI strategy aligned to business outcomes. Contribute to thought leadership and reusable accelerators (e.g., Neudesic's Nexus, DIP, Kinisi, Ploceus, and AI Foundry solutions). Oversee project delivery excellence, ensure adherence to engineering best practices, and drive continuous improvement across distributed teams. Qualifications Proven success as a consulting leader or director driving modern cloud and software engineering initiatives. Deep expertise with Microsoft Azure, including PaaS services, Azure OpenAI, Cognitive Search, and Azure Machine Learning. Strong understanding of AI Engineering principles-data preparation, prompt engineering, RAG pipelines, model fine-tuning, and agentic orchestration. Mastery of software architecture patterns including event-driven, microservices, domain-driven design (DDD), and API-first. Demonstrated success leading cross-functional delivery teams and partnering with product, data, and AI specialists to deliver measurable outcomes. Experience with DevOps and modern SDLC pipelines using GitHub, Azure DevOps, GitHub Actions, CI/CD, and Infrastructure as Code (Bicep, Terraform, ARM). Executive presence and communication skills to engage C-level clients and drive strategic decisions. Deep commitment to Neudesic's values and culture of collaboration, discipline, and innovation. Technical Skills & Experience Front End - React, Angular, TypeScript, Blazor, Fluent UI Backend - .NET 8, C#, Node.js, Python, FastAPI, Azure Functions, APIs AI & Cognitive Services - Azure OpenAI, Semantic Kernel, Azure AI Foundry, Cognitive Search, LLMs, RAG, Fine-tuning, LangChain (Python/C#) Data & Integration (plus) - Microsoft Fabric, Azure Data Lake, Databricks, Synapse, Cosmos DB, SQL, Redis, PostgreSQL Infrastructure & DevOps (plus) - Azure Kubernetes Service (AKS), Azure Container Apps, GitHub, Azure DevOps, Terraform, Bicep, ARM Security & Governance - Zero Trust principles, Azure Policy, RBAC, Entra ID, Managed Identity, API Management Process & Culture - Agile, Scrum, DevSecOps, MLOps, AI Ethics & Responsible AI Practices Design & Architecture - Domain-Driven Design, Event-Driven Architecture, UX Collaboration, Solution Blueprints Requirements Deep technical understanding of modern and AI-powered software development. A passion for engineering excellence, quality, and innovation. Curiosity and creativity in applying AI to real-world business problems. Proven ability to lead teams and foster talent in a growth-oriented environment. A disciplined, outcome-driven approach to leadership, delivery, and client engagement. About the Application Innovation & AI Engineering Practice The Application Innovation & AI Engineering practice is at the heart of Neudesic's transformation strategy. Our mission is to help clients modernize with confidence, innovate faster, and integrate AI into their core business applications responsibly and securely. We combine deep engineering expertise with Microsoft's ecosystem of tools and services to build intelligent applications, improve developer productivity, and unlock enterprise value through responsible, scalable AI adoption. Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location. Phishing Scam Notice Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more. Neudesic is an Equal Opportunity Employer All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************
    $137k-186k yearly est. 1d ago
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  • Director, Professional Services Consulting

    Genesys 4.5company rating

    Remote job

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary As the Director, Professional Services Consulting at Genesys, you will lead a dynamic organization that delivers strategic consulting, implementation, and engagement success for our clients. You will play a pivotal role in shaping the Professional Services strategy, driving customer adoption, and ensuring operational excellence across complex, high-impact projects. This position requires a visionary leader who excels in cross-functional collaboration, client engagement, and business growth. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact. Joining Genesys means becoming part of a global team that's redefining how companies engage with their customers. Key Responsibilities * Strategic Leadership * Provide strategic direction for the Professional Services Consulting team to ensure high-quality delivery, customer success, and profitability. * Define and execute engagement success strategies that drive measurable client value and business outcomes. * Partner with executive leadership to align consulting strategies with Genesys' organizational goals. * Identify and develop new business opportunities within active client engagements to promote expansion and adoption. * Drive continuous innovation in delivery frameworks, methodologies, and client engagement models. * Team Leadership and Development * Lead and mentor a matrixed team of consulting and engagement professionals to deliver outstanding client experiences. * Build a culture of performance, accountability, and collaboration that reinforces Genesys' values. * Implement best practices and establish consistent delivery standards across global teams. * Communicate effectively with internal stakeholders and client executives to ensure shared understanding and alignment on project goals. * Client Success and Relationship Management * Serve as the senior point of contact for executive-level client relationships. * Guide the team in designing and delivering high-impact consulting engagements that exceed client expectations. * Oversee client adoption, retention, and expansion strategies to drive long-term success. * Participate in strategic business reviews and provide executive-level insights to strengthen client partnerships. * Cross-Functional Leadership * Collaborate with Sales, Product, and Customer Success to deliver cohesive customer experiences. * Partner with Delivery Management for resource planning, operational excellence, and delivery optimization. * Contribute to product strategy by providing client insights and feedback from the consulting perspective. * Drive cross-functional initiatives that improve efficiency, innovation, and customer outcomes. Required Qualifications * Bachelor's degree in Business, Computer Science, or a related field. * 8+ years of progressive experience in Professional Services, consulting, or enterprise technology. * Minimum 5 years of people management experience, including leadership in a matrixed organization. * Proven ability to build, scale, and manage high-performing client-facing teams. * Strong business and financial acumen, with experience in project budgeting and profitability management. * Exceptional communication and executive presentation skills. * Demonstrated success in defining and executing strategic growth and customer engagement plans. * Experience within enterprise software or SaaS Professional Services environments. * Ability to travel as required to support business needs. Preferred Qualifications * Master's degree in Business Administration or related field. * Proven record of driving multimillion-dollar services revenue growth. * Experience in consulting leadership or enterprise transformation programs. * Strong background in change management and organizational development. Leadership Competencies * Strategic Vision and Execution * Team Building and Development * Executive Stakeholder Management * Business Analytics and Financial Acumen * Change Management * Client Relationship Management * Cross-functional Collaboration * Innovation and Problem Solving Impact and Success Metrics * Achieved revenue and profitability growth targets. * High client satisfaction and retention scores. * Delivery excellence across all consulting engagements. * Documented process improvements and innovation initiatives. * High employee engagement and retention within Professional Services Consulting. At Genesys, we embrace empathy, work together as one team, and go big in everything we do. If you are a strategic, client-focused leader ready to make an impact, join us to shape the future of customer experience through innovative Professional Services consulting. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $146,300.00 - $271,700.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
    $95k-114k yearly est. Auto-Apply 6d ago
  • Sales Account Director - Professional Services

    Datacamp 4.2company rating

    Remote job

    At DataCamp, we believe in empowering individuals and teams through data literacy. As a leading platform for data science and analytics education, we offer engaging, interactive courses designed by top experts. Our mission is to make data skills accessible to everyone, helping learners and organizations thrive in the data-driven world. With a diverse community of millions of learners, we provide a supportive and dynamic environment where you can grow your career and make an impact. Join us and be part of our journey to democratize data education! With the launch of our Professional Services offering-including live masterclasses, tailored live learning sessions, and end-to-end upskilling programs-we now partner with clients not only as a platform provider, but as a transformation enabler. About the role The Sales Account Director, Professional Services will report to the Head of Professional Services and play a foundational role in building and scaling DataCamp's new services business. You will position DataCamp as a strategic upskilling partner, selling high-value transformational programs that combine our platform with live instruction, expert-led masterclasses, and tailored learning journeys. This role requires a highly consultative seller who can engage senior executives, diagnose organizational skill gaps, shape learning solutions, and co-design multi-phase programs that upskill entire teams and functions. About you At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets-you aim to understand the "why" behind our goals and take ownership to drive the business forward. You're a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply! Responsibilities Strategic Targeted Accounts: Identify growth opportunities by prospecting a highly-targeted account list, selected on high-potential Collaborate closely with Enterprise Account Executives to identify opportunities within existing platform accounts, co-create upsell strategies, and position Professional Services as a value-adding extension of the DataCamp platform Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. Provide value in every interaction. Establish relationships with multiple buyer personas within the prospect account Communicating Value: Engage prospects with DataCamp's integrated services and partnership to achieve data fluency Account Coordination Strategy: Utilize a structured and disciplined approach to effectively engage multiple resources, from solution architects to the leadership team, from product teams to legal teams, or finance teams, to achieve the best results Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. Create customized account plans to ensure the achievement of revenue targets and foster balanced growth DataCamp Learn & Workspace: Demonstrate a thorough knowledge of DataCamp's learning platform and services. Ability to articulate the DataCamp value proposition effectively Journey of Learning: Build long-term partnerships by working closely together to create customized data literacy training programs, including data boot camps that meet their unique needs and goals Sales Process Management: Ability to negotiate and close detailed agreements with clients and support them through onboarding and expansions Qualifications 5+ years in consultative enterprise sales, preferably in consulting, professional services, L&D solutions, data analytics/visualization or transformation programs. Experience selling to and influencing leadership level coupled with the ability to foster consensus among purchasing teams in Global 2000 companies Strong discovery skills and the ability to deeply engage clients, build a compelling transformation vision, and navigate complex customer organizations A track record of success in driving consistent activity, pipeline development, and quota achievement Skilled at establishing trusted relationships with business managers and executives Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey Pro-active, independent thinker with high energy and a positive attitude Collaborative mentality and commitment to continuous skills development Proven ability to independently manage, develop, and close new client relationships Exceptional time and communication skills to assembly resources and advance opportunities, including presentation skills Willingness to travel 20%+ Why Datacamp? Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you'll love being on our team: Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding. Competitive compensation: We offer a competitive salary with attractive benefits. Flexibility: Benefit from flexible working hours because the future is flexible! Travel: we gather teams into one of our offices a few times a year to stay connected Global retreats: Participate in international company retreats, fostering a global team spirit. Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth. Equipment: Yearly IT Equipment budget towards your home working set up. On Us Lunch: Delicious lunches on DataCamp when you're at the office. Amazing team: Collaborate with a truly exceptional team-seriously, we're awesome! Compensation The base salary for this position may vary based on several factors, including the approved job level. The base salary range for this role is $150,000 (Total OTE: $300,000). Salary is one component of our total compensation package. This position also qualifies for equity (i.e., stock options). The benefits available for this position include flexible time off, a 401K retirement plan + matching, insurance (medical, dental, vision, life), and 11 paid holidays. We also provide paid sick time as required by state and local law. Additional benefits and perks contained in our standard employee benefits package are also offered for this position. At DataCamp, we value diverse experiences and perspectives. If you're excited about this role but don't meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great!
    $85k-117k yearly est. Auto-Apply 27d ago
  • Director, Technical Professional Services

    Gehc

    Remote job

    SummarySolutions for Enterprise Imaging (SEI) is looking for a dynamic, growth-minded enterprise software services professional to lead a team of technical specialists and integration experts in delivering radiology, cardiology, and digital pathology enterprise imaging solutions to customers across the US and Canada. This leadership role, reporting into the VP of Professional Services, is key to the overall customer experience from pre-sales assessment through solutions design, planning, and successful implementation of on-premises and cloud solutions. Driving the adoption a global delivery model, enhancing quality, efficiency and time to value for customers, and getting ready for increasingly cloud-first deployments, are key focus areas for transformation. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionResponsibilities: Become a trusted advisor to customers. Create, maintain and assume accountability for a culture of high customer service and satisfaction. Provide strategic leadership to team, foster professional growth, drive high standard for performance and development. Engage with customers to ensure project success through the pre-sales to implementation lifecycle. Manage resource allocation, scheduling and project delivery oversight, meeting or exceeding KPIs. Collaborate effectively with cross-functional teams across the business to ensure organizational training and readiness, refine deployment strategies, promote knowledge sharing and best practices. Apply lean methodologies to enhance operational productivity and drive continuous improvement. Weekly, monthly and quarterly reporting on regional services operations. Deliver engaging, informative and well-organized presentations, as needed, to internal and external stakeholders. Qualifications and Competencies: Bachelor or Master's degree in computer sciences, healthcare systems, IT, business or equivalent. Minimum of 5 years of relevant experience in healthcare IT, with a proven track record leading technical professional services teams delivering enterprise engagements from inception through completion, preferably in radiology and/or cardiology software. At least 3 years of experience leading cloud solution implementations in healthcare. Track record of building and leading high-performing, multi-cultural, global delivery teams. Customer facing experience from requirements analysis through technical solution design, planning and successful execution of healthcare imaging systems. Experience understanding, tracking, reporting and managing key financial and operational metrics for enterprise software professional services engagements. Planning, prioritizing, reporting, problem solving and analytical capabilities. Excellent verbal and written communication skills, executive-level presentation experience. Strong interpersonal and leadership abilities. Attention to detail and a concern for quality. This role does not offer visa sponsorship or relocation assistance. Travel expectation is around 20%. #LI-CH3 #Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $134,400.00-$201,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: April 25, 2026
    $134.4k-201.6k yearly Auto-Apply 8d ago
  • Director of Technical Product Management, Inference as a Service

    Mara 3.8company rating

    Remote job

    MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Define and drive the product vision and roadmap for our Inference as a Service offering. · Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders. · Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets). · Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs. · Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy. · Define product KPIs, collect usage data, and iterate quickly based on performance insights. · Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains. · Strong technical understanding of ML inference workloads and GPU/accelerator environments. · Proven experience launching infrastructure products or platforms used by technical teams. · Excellent communication and stakeholder management skills across engineering and non-technical functions. · Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.
    $100k-152k yearly est. Auto-Apply 47d ago
  • Director, Kiosk Technical Services

    Ecoatm | Gazelle

    Remote job

    (Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Position Overview As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions. Key Responsibilities Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management) Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to: leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues Lead and resolve field operational and maintenance issues to improve machine availability Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed Build, engage and develop a high performing team; hold team accountable to all performance metrics Define and maintain standard operating procedures (SOP) and associated training programs Knowledge, Skills & Abilities Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results. Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud). Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations. Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities Ability to grasp new concepts quickly and adapt accordingly Ability to multi-task in a highly complex, fast-paced environment Education & Experience Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred. 10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents 5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations Industry experience in mobile device, manufacturing, or consumer electronics highly preferred Travel 10% Salary: $195,000 - $210,000 + Bonus + Equity Options Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
    $107k-149k yearly est. Auto-Apply 36d ago
  • Technical Services Director

    OLLY

    Remote job

    WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY. ABOUT YOU You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement. Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations. KEY RESPONSIBILITIES Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards. Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise. Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards. Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies. Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence. Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently. Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals. CAPABILITIES + SKILLS REQUIRED Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role. Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies. Leadership: Proven ability to lead and manage technical teams effectively. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Innovation: Ability to drive innovation and continuous improvement in manufacturing processes. WHAT TO EXPECT DURING THE INTERVIEW PROCESS Initial video screen with a member of our Talent team Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team Round 2: 2-3 conversations with team or cross functional Ollies Final Round: Homework* *At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs THE DETAILS LOCATION: Remote, USA HOURS: Full time, exempt (salary) MANAGER: Chief Product Officer PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. TRAVEL: up to 50% WHAT WE OFFER: An opportunity to work with an intelligent, inspiring, and extraordinarily fun team We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance 4 weeks PTO + paid holidays + 12 Mental Health Days per year 100% Paid parental leave, Fertility + Adoption Benefits Annual Bonus 401(k) plan with Employer Match Hybrid Work + Wellness + Cell Phone Stipends Free product And much more!
    $107k-149k yearly est. Auto-Apply 21d ago
  • Quantitative Research Developer - Remote

    Stevens Worldwide Van Lines 3.9company rating

    Remote job

    SCM is committed to a workplace that values and promotes diversity, inclusion and equal employment opportunity by ensuring that all employees are valued, heard, engaged and involved at work and have full opportunities to collaborate, contribute and grow professionally. We're seeking a highly driven, production-oriented quantitative research developer who has strong technical skills, first-hand experience with tick data, and interest in the intersection of market microstructure and alpha generation. SCM offers the opportunity to work in person, remotely or in a hybrid work environment. Primary Responsibilities: Design, develop and support simulation frameworks for backtesting execution approaches. Work with other quantitative researchers to develop new trading ideas. Requirements: Proficiency and experience in C++ and Python. Experience researching, building and maintaining trading systems utilizing market data. Strong understanding of data path from tick to trade. Experience analyzing time series data. Experience with large data sets. Excellent verbal and written communication skills. Strong work ethic and desire for excellence. Desire to think critically and creatively. The base pay for this position is anticipated to be between $150,000 and $300,000 per year. The anticipated annual base pay range is current as of the time this job post was generated. This position is eligible for other forms of compensation and benefits, such as a bonus, health and dental plans and 401(k) contributions, which includes a discretionary profit sharing program. An employee's bonus and related compensation benefits can be a significant portion of total compensation. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications and experience.
    $150k-300k yearly Auto-Apply 60d+ ago
  • Implementation Director

    Cedar 4.3company rating

    Remote job

    Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar's Delivery team is responsible for the end-to-end implementation of Cedar's product suite. Implementations are a critical part of Cedar's client lifecycle - the process by which prospects become live clients, and contracted ARR becomes actualized ARR - and can be divided into four major implementation phases: Sell: advising the client during the late stages of a Cedar sale on the overall structure of a Cedar implementation and key design decisions, guided by Cedar best practices Solution: architecting a client-tailored implementation plan that surfaces key decisions and risks early on to ensure a smooth process and timely product go-live Ship: flawlessly executing on the implementation plan in partnership with client leaders, client operators, and Cedar's Client Growth team, leveraging our playbooks and best practices to get the product live in a smooth and timely manner Scale: monitoring the overall stability of Cedar's product performance after product go-live, resolving support requests, and thoughtfully transitioning the client to steady state We are seeking an Implementation Director to lead our largest, most strategic implementations within the third stage (Ship) of each client's Cedar implementation journey. In this role, you will leverage your deep healthcare implementation experience and advanced executive communication, consensus-building, and risk mitigation skills to independently deliver high-quality, complex technical implementations. Internally, you will serve as a strategic thought partner with Delivery team leadership and go-to-market teams on playbook strategy and implementation asset development, investing deeply in optimizing our processes, coaching others and scaling our team. This is an individual contributor role and will report into one of Cedar's Delivery Group Leads. Responsibilities Accountable for the overall success of Cedar implementation for Cedar's large, strategic clients Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery; able to execute independently with limited direction and oversight Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams in designing, building and deploying creative product solutions to meet client requirements and strategic goals Work autonomously and creatively in navigating and overcoming obstacles, removing barriers to success for others Form strong and productive working relationships with client counterparts at all levels (operators to executives), driving all workstreams and vendors to achieving mutual goals Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers to execute Cedar's most complex implementations Coach and mentor Cedar Implementation Managers to manage additional complexity, leading by example through our most ambiguous and challenging situations Actively build and refine tools and processes to improve Cedar implementations that measurably scale the Delivery team Create strong feedback loops and serve as the voice of the customer to internal stakeholders to inform improvements to Cedar's platform and delivery approach Exemplify Cedar's values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity Required Skills & Experience Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same Strong analytical skills a plus; fluency in, for example, Excel, Looker, Tableau, Salesforce, Smartsheets, etc. Intellectual curiosity; consistent desire to innovate and improve Inspires others to achieve company and individual goals Compensation Range and Benefits Salary Range*: $157,250 - $185,000 This role is also equity eligible This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
    $157.3k-185k yearly Auto-Apply 54d ago
  • Senior Director of Professional Services

    Laserfiche 4.7company rating

    Remote job

    Description Laserfiche is seeking a Senior Director of Professional Services to lead our global Professional Services team. This senior leadership role is responsible for overseeing a team of project managers and solution engineers who deliver high-quality, customer-focused implementations and integrations of the Laserfiche software platform. The ideal candidate will drive operational excellence, ensure predictable and scalable project delivery, and create measurable value for both our customers and the business. This role plays a critical part in shaping customer experience, aligning services delivery with strategic business objectives, and supporting long-term customer success. Location: Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA Remote work from home on Mondays and Fridays Ability to travel 25% About the Role - Key Responsibilities: Provide strategic leadership and direction for the Professional Services team, including project managers and solution engineers, to exceed expectations in project delivery, revenue and profit margin targets, operational excellence and customer satisfaction. Define and scale best practices, methodologies, and standards for project delivery, ensuring predictable, scalable, and high value outcomes. Partner with Sales, Finance and product teams to support the full customer lifecycle, from solution design through implementation and ongoing adoption. Oversee the planning, prioritization, and execution of client implementation projects, ensuring adherence to scope, contractual obligations and are within or below budget. Ensure services are delivered efficiently and cost-effectively, optimizing resources and maximizing profitability. Establish and track key metrics to monitor the success of service delivery teams and projects, utilization rates, and customer outcomes. Mentor, coach, and develop team members to build a high-performing, customer-focused professional services organization. Serve as an escalation point for critical projects, working directly with customers to resolve challenges and maintain long-term relationships. Oversee resource allocation and capacity planning to meet current and forecasted demand. Contribute to the strategic vision of Laserfiche by providing customer insights and feedback to inform product roadmap and service offerings. About You - Essential Qualifications: Demonstrated success in managing teams of project managers and/or solution implementation engineers in a technology-driven environment. Proven track record of delivering complex, large-scale technology projects on time and within budget. Exceptional leadership and people management skills, with an emphasis on coaching, development, and team building. Strategic thinking and business acumen, with the ability to develop and execute a services strategy that aligns with company goals. Excellent executive presence and client-facing communication skills, with the ability to manage C-level relationships. Proven expertise in managing SaaS business teams, implementing best practices and customer success principles. Strong analytical and problem-solving skills, with experience using data to inform decision making and improve operational performance. Bachelor's degree in business, Computer Science, Engineering, or related field. 10+ years in professional role, including at least 5 years in a leadership role in services, consulting or customers success in a SaaS organization. The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate's geographic region, job-related knowledge, skills and years of experience amongst other factors. $220,000 - $275,000 per year Perks & Benefits at a Glance Generous time off: 15 Days of Vacation 3 Floating Holidays 2 Paid Volunteer Days 9 Paid Holidays Hybrid Work Environment Free Parking: covered and EV charging stations Various 401 (k) Investment Options and Generous Company Match HMO and PPO Medical Care Options Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time. About Us: Laserfiche is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes-from dynamic startups to Fortune 500 enterprises-to accelerate productivity, improve collaboration, and deliver exceptional customer experiences. Through scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make data-driven decisions that move their organizations forward. With a strong global presence and offices across North America, Europe, and Asia, Laserfiche is recognized for its commitment to innovation, quality, and customer success. Our people-first culture fosters professional growth, continuous learning, and collaboration-making Laserfiche a place where talented individuals can shape the future of digital enterprise technology. Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions - such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination - without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at *********************************** or ************. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #LI-Hybrid
    $220k-275k yearly Auto-Apply 3d ago
  • Director, Underwriting Research & Development

    John Hancock 4.4company rating

    Remote job

    Key to John Hancock's success is maintaining the core competency of Underwriting expertise which relies on a strategy of continual enhancements to our proprietary underwriting approaches and keeping current with medical, lifestyle and technological advances that can further advance our underwriting expertise. We are seeking an Underwriting Director with a history of making sound underwriting decisions, building strong relationships and communicating effectively to join us on our transformation journey to simplify the insurance process for our customers. This role is accountable for providing underwriting subject matter expertise, leadership and collaboration with cross-functional teams comprised of actuaries, operations specialists, data scientists, and developers. The successful candidate will demonstrate proven research and development capabilities, project execution, out-of-the-box thinking, and creative problem-solving skills. Key Accountabilities Oversee the research, analysis, and development of proposals for recommendations on the effectiveness of new data sources and underwriting techniques Collaborate with teams to develop innovative, data-driven underwriting solutions and capabilities that ensure seamless experience for a broad customer base. Support product development work for targeted initiatives Analyze underwriting data through various studies and claims experience if applicable Prioritize project work, focusing on generating the most value for the business Keep abreast of external factors that may affect underwriting (e.g. medical and technical advancements, industry rules, compliance and regulations) Keep abreast of competitor actions and industry trends Work with internal stakeholders to recommend and implement underwriting guideline changes Provide oversight of relationships with external vendors, partners and technologies that support business capabilities Apply innovative thinking and creative problem-solving to address complex underwriting challenges. Participate in management of mortality and risk monitoring, including post implementation and monitoring plans and outcomes Contribute to the continuous improvement of underwriting practices and procedures. Responsible for leading discussions to communicate recommendations, results and progress to senior leadership Job Requirement: Advanced knowledge and experience of underwriting risk assessment - medical, non-medical, financial Experience with project and tech implementations and owning the translation of business requirements to technology capabilities Highly engaged: able to self-manage, create solutions, prioritize deliverables and execute projects under deadline pressure Excellent interpersonal, oral and written (technical) communication skills and comfort presenting to senior leaders on technical topics Ability to convey complex underwriting concepts to diverse stakeholders. Exceptional collaboration and presentation skills, demonstrated through experience working with various technical audiences and across multiple functions such as actuaries, medical, data scientists, operations, legal and compliance teams Mentorship and coaching of developing talent and team members Excellent MS Office Skills, Excel, Powerpoint, Teams and web tools Undergraduate and/or post graduate degree in science, medical or related field or minimum of 5-10 years' experience in underwriting and/or research experience FALU/FLMI a plus When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $120,750.00 USD - $217,350.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
    $120.8k-217.4k yearly Auto-Apply 7d ago
  • Vice President, Research & Development

    Coalfire Systems Inc. 4.0company rating

    Remote job

    About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients' hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Position Summary We are seeking a highly experienced and dynamic Vice President of Research and Development within our DivisionHex business. The ideal candidate will possess over 10 years of in-depth experience in the cybersecurity domain, with a proven track record in building and leading teams focused on automation, threat research, artificial intelligence, data science, and overall security research. The Vice President of R&D will play a pivotal role in shaping DivisionHex's overall strategy around research and automation, external thought leadership, our Hexeon platform, building high-performing teams, managing profit and loss, and driving large-scale product efforts. If you're a visionary leader with a passion for driving cybersecurity forward and a track record of success in building and leading research teams, we invite you to apply for the position of Vice President of DivisionHex R&D.What You'll Do Lead the development and execution of DivisionHex's automation and AI strategy Oversee a diverse team of product development experts and threat-focused researchers Build strong relationships with outsourced vendors and make staffing mix decisions around development of delivery platforms Oversee the development and deployment of cutting-edge automation solutions to our hackers and defenders, with a focus on enriching datasets with threat intelligence and other contextual sources Drive business growth through effective budget management, sales efforts, and strategic partnerships. Identify, establish, and nurture partnerships with leading technology providers to enhance our service offerings. Represent DivisionHex and the larger Coalfire as a thought leader in the cybersecurity industry by speaking at notable conferences such as BlackHat, DEF CON, and other premier threat-focused events. Stay up to date on the latest cybersecurity trends, threats, and technologies to continuously improve our offensive, defensive, and managed services. Client travel-including international travel-required What You'll Bring Over 10 years of experience in cybersecurity, with a focus on research, threat actor TTPs, and automation. Proven experience in building and leading high-performing teams that execute research. Demonstrated history of budget management, driving large-scale sales efforts, and developing strategic partnerships. Extensive speaking experience at notable cybersecurity conferences such as BlackHat, DEF CON, or similar events. Strong understanding of offensive and defensive technologies, tools, and methodologies. Excellent communication and interpersonal skills, with the ability to collaborate effectively with both internal teams and external partners. Strong leadership qualities with a strategic mindset and a passion for driving innovation in cybersecurity Strong interpersonal skills, including the ability to manage, track, and inspire remote, geographically dispersed teams Ability to define and articulate a rolling 3-year vision for technology platforms and internal team efficiency improvements Ability to oversee technology product organizations using cloud-native techniques and methods Ability to recruit and retain highly technical talent, especially in the fields of automation, AI, and threat research Bachelor's degree (four-year college or university) or equivalent combination of education and work experience. Bonus Points Familiarity with SCRUM ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives) and how they apply to R&D and product development. Advanced degrees in information systems engineering or computer science a plus Why You'll Want to Join Us At Coalfire, you'll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you'll work most effectively - whether you're at home or an office. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at *****************************.
    $122k-192k yearly est. Auto-Apply 27d ago
  • Director Technical Operations Ops

    Paylocity 4.3company rating

    Remote job

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Director of Technical Operations provides both strategic and day-to-day leadership for the technical operations team. This role is accountable for delivering innovative technical solutions and ensuring seamless cross-functional support to create an exceptional client experience. The Director collaborates with operations leaders and internal/external partners to advance team capabilities, achieve business objectives, and drive client retention. Primary Responsibilities The following outlines the core duties of the position. Additional responsibilities may be assigned as needed. Knowledge and Application Partner with systems development teams to capture data and build capabilities that enhance customer support and operational efficiency. Translate vision and strategy into actionable plans that drive revenue opportunities with key partners. Complexity and Problem Solving Develop and report KPIs to senior leadership; drive continuous improvement based on insights. Stay ahead of industry trends and strategically position the organization for future success. Provide technical leadership ensuring solutions meet standards for reliability, scalability, and security. Collaboration and Interaction Evaluate and improve processes involving internal and external partners. Collaborate with stakeholders to identify opportunities and prioritize initiatives aligned with organizational goals. Communicate and influence cross-functionally to execute operational strategies at scale. Management and Supervision Define vision and set goals for assigned teams. Lead strategic initiatives and guide teams toward achieving objectives. Foster a collaborative, innovative culture focused on continuous improvement. Manage performance through clear expectations, coaching, and development. Conduct performance evaluations and implement performance management as needed. Education and Experience Bachelor's degree required. Master's degree is a plus. 10+ years in operational management roles. Strong knowledge of management principles, including employee development and performance management. Experience implementing control and auditing processes. Excellent communication skills with the ability to present to executive leadership and translate technical concepts for non-technical audiences. Project Management Proven ability to manage both task-oriented and project-driven teams. Experience developing and driving adoption of cross-departmental processes. Data-driven approach to prioritization and development planning. Experience with payroll and/or HR data strongly preferred. Extensive experience supporting multi-customer products. Strong communication skills with external stakeholders. Physical Requirements Ability to sit for extended periods (7-8 hours/day). Proficiency in operating computer and phone systems, including multitasking across software platforms. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $130,000 - $185,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $130k-185k yearly 18d ago
  • Senior IT Operations Manager

    Sentinel Blue 3.8company rating

    Remote job

    Sentinel Blue is looking for a Senior IT Operations Manager to join our Operations organization, working alongside peer leaders in Security, Compliance, PMO, and Customer Success. This role will directly lead our Service Desk and Infrastructure Engineering teams while owning the full lifecycle of IT operations from ticket intake and resolution through remediation, automation, lifecycle management, and continual service improvement. The ideal candidate has strong leadership skills, a hands-on technical foundation across Microsoft and cloud infrastructure, and a passion for building repeatable and secure operational practices. They should communicate effectively with both executives and engineers, drive ITIL-aligned processes, enforce change management standards, and deliver reliable service outcomes across our client environments. This is a full-time position that is fully remote. Due to the nature of our work, you must be a U.S. citizen with eligibility for a clearance. No exceptions. A day in the Senior IT Operations Manager role: The Senior IT Operations Manager will oversee the full lifecycle of IT services and infrastructure operations, ensuring reliability, security, and responsiveness across all client environments. A typical day may include managing ticket escalations, coordinating service desk workflows, reviewing infrastructure performance metrics, and ensuring adherence to secure baseline configurations for systems such as Windows 11, Windows Server, mac OS, Microsoft 365, and Azure. This role will track and improve key operational metrics, including ticket volume, SLA adherence, MTTR (mean time to resolution), system uptime, patch compliance rates, backup success rates, and individual contributor performance indicators. They will establish and maintain dashboards for visibility across leadership and technical teams, and ensure that SLA and KPI targets are clearly defined, measured, and met. The Senior IT Operations Manager will also participate in change management activities, conduct post-incident reviews, and collaborate with peer teams in Security, Compliance, PMO, and Customer Success to align technical practices with operational and security objectives. They will help refine ITIL-aligned processes and implement automation and knowledge-sharing initiatives that drive long-term efficiency and service quality. As the organization grows, this role will have opportunities to shape infrastructure modernization roadmaps, mentor technical staff, drive continuous improvement initiatives, and expand into strategic leadership or architecture positions. Responsibilities: Lead the Service Desk and Infrastructure Engineering teams, ensuring consistent ticket lifecycle management from intake through resolution and post-incident review. Monitor and improve operational metrics including SLA performance, MTTR, ticket volume trends, escalation rates, patch compliance, backup success, and infrastructure uptime. Maintain clear escalation paths and ensure appropriate ticket categorization, prioritization, and assignment across support tiers. Drive the development and enforcement of secure baseline configurations for Windows 11, Windows Server, mac OS, Microsoft 365, Azure, and endpoint devices. Oversee patching, backup, disaster recovery, and environment lifecycle management, ensuring accurate tracking and remediation of failures or exceptions. Implement and refine ITIL-aligned processes including Incident, Problem, Change, and Knowledge Management frameworks. Coordinate with peer teams in SOC, Compliance, PMO, and Customer Success to align operational practices with security, regulatory, and customer-facing objectives. Participate in change management activities, including risk scoring, approval workflows, rollback planning, and impact communication. Conduct post-incident reviews and root cause analyses, ensuring remediation activities are documented, tracked, and executed. Maintain operational documentation, SOPs, runbooks, asset inventories, and knowledge base articles to standardize and streamline support. Manage performance expectations for individual contributors through metrics, coaching, and feedback loops driven by data and SLA adherence. Identify automation opportunities and drive continual service improvement initiatives that reduce recurring incidents and increase operational efficiency. Provide regular reports and operational insights to leadership, translating complex technical metrics into clear business narratives. What We Can Offer: Sentinel Blue is a young company with a focused mission: We're bringing enterprise-class cybersecurity to small and medium sized businesses. Frankly, we're pushing the envelope of how things are done and constantly seeking innovative ways to meet that mission. The pace is fast, and we're always learning new things. This is a great place if you want to expose yourself to new and emerging technologies, want to be challenged, and want to build your skills. Further, success in this role can quickly transition into a team leadership role. The right person will find themselves in a fun, dynamic environment, working on interesting problems and making a real difference. You will be required to achieve a Security+ certification in the first 2 months of hire; we'll cover your certification costs and provide paid time for you to study! Requirements: U.S. citizenship - by nature of our work with the defense industry, all employees must be eligible for a Secret clearance. 5-10 years of experience in IT operations, service delivery, infrastructure engineering, or IT leadership roles. Proven experience managing Service Desk, Tiered Support Models, and escalation workflows. Hands-on experience with infrastructure technologies such as Windows 11, Windows Server, mac OS, Microsoft 365, Azure, virtualization platforms, and enterprise networking. Demonstrated ownership of operational metrics such as SLA adherence, MTTR, uptime, patch compliance, backup success rates, and ticket volume reduction. Experience implementing or improving ITIL-aligned processes including incident management, change management, problem management, and knowledge management. Ability to lead teams, make decisions under pressure, assign priority appropriately, and maintain operational discipline. Experience deploying and enforcing secure baseline configurations across client environments. Strong communication skills, with the ability to clearly report status, escalate risks, and translate technical issues into business impacts. Ability to manage multiple initiatives simultaneously while driving tasks to completion through structured workflows. CompTIA Security+ certification is required in the first 2 months of hire Desired Qualifications: Relevant certifications such as CMMC Certified Professional (CCP), Certified CMMC Assessor (CCA), ITIL Foundation/Practitioner, CompTIA Network+, Azure Administrator, Azure Solutions Architect, CCNA, CISSP, or related technical credentials. Experience working in a multi-client consulting or managed services environment. Prior work supporting multiple organizations simultaneously is highly valued. Familiarity with Azure Government and Microsoft 365 GCC High environments, including their unique compliance and security requirements. Practical understanding of security and compliance policies such as least privilege, RBAC, audit logging, configuration baselines, change management, and endpoint protection. Experience leading technical teams in client-facing roles such as IT operations, consulting, infrastructure engineering, Service Desk leadership, or support management. Understanding of cloud-first architecture and securing environments built in Azure, Microsoft 365, and hybrid environments. Experience with related frameworks such as CMMC, NIST 800-171, NIST 800-172, NIST 800-53, FedRAMP, ISO 27001, CIS Controls, or SOC 2. Ability to analyze infrastructure configurations and determine whether policies or technical safeguards meet operational and security objectives. Demonstrated passion for continual improvement, automation, and professional growth, with potential to advance into Director-level roles. Bachelor's or Master's degree in Information Systems, Computer Science, Cybersecurity, Business, or a related technical field. Benefits: Fully paid individual healthcare, vision and dental insurance for the employee. Paid certification and training opportunities. Three weeks of paid vacation + 10 paid holidays. A supportive environment with a focus on keeping healthy work-life balance. Retirement benefit (401k) with company match.
    $105k-134k yearly est. 28d ago
  • Director, Enterprise Value Based Reimbursement Strategy(Required Experience In VBR, Preferred Experience In Managed Care)

    Caresource 4.9company rating

    Remote job

    The Director, Enterprise Value Based Reimbursement (VBR) Strategy serves as the enterprise-wide VBR strategy lead to all markets and lines of business. The Director will lead ongoing engagements with market leadership to build VBR strategy plans, collaborate with state partners around VBR strategy, and coordinate VBR program solutions for markets. Essential Functions: Support the development and execution of both enterprise-level and market-specific value-based reimbursement (VBR) strategies to enhance organizational alignment and effectiveness across various markets and lines of business. Collaborative with market leadership on VBR strategies that address specific requirements for Request for Proposals (RFPs), and continue collaboration post-RFP to build and implement effective VBR program plans. Partner closely with market leadership to ensure compliance with state-level VBR requirements and commitments by leveraging appropriate strategies and programs to meet regulatory expectations. Build strong, influential, and collaborative relationships with key internal stakeholders and external partners to shape and drive VBR program strategy. Lead discussions with healthcare providers and organizations that are instrumental in fostering enterprise-wide VBR partnerships. Continuously evaluate and adjust VBR programs to ensure they remain in alignment with enterprise objectives, enhancing their impact and relevance. Oversee the development and operationalization of policies, standards, benchmarks, performance metrics, and quality control mechanisms to ensure high standards in VBR strategy execution. Maintain up-to-date knowledge of regulatory changes and market-specific performance standards to guarantee compliance and ensure timely execution. Lead negotiations and contract discussions with healthcare providers identified as providing innovative care solutions that support a comprehensive national VBR approach. Provide leadership, mentorship, and professional development opportunities to staff, fostering a supportive environment that encourages growth and excellence in performance. Perform any other job related duties as requested. Education and Experience: Bachelor's degree in management, healthcare management or related field is required Master's degree is preferred Equivalent years of relevant work experience may be accepted in lieu of required education Five (5) years of experience in value-based reimbursement design, methodologies and/or VBR contracting, data analysis, reporting, or data support is required Three (3) years of Provider contracting or Provider relations is required Five (5) years of leadership/management experience is required Competencies, Knowledge and Skills: Proficient in Microsoft Office to include Word, PowerPoint, Access - advanced proficiency in Excel Excellent team facilitation skills High level of analytic skills for solving problems Excellent oral, written, and interpersonal communication skills Strong knowledge of Value Based Contracting methodologies and operations and/or experience in health care quality Knowledge of provider contracting and familiarity with provider network operations Critical listening and thinking skills Problem solving skills Attention to detail and work plan creation, implementation, and evaluation Business acumen and strategic thinking skills, yet able to execute tactically Strong relationship management skills and ability to maintain and build strong working relationships in a matrix environment Licensure and Certification:Working Conditions: General office environment; may be required to sit or stand for extended periods of time Up to 15% (Occasional) travel to attend meetings, trainings, and conferences may be required Compensation Range: $110,800.00 - $193,800.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-SW2
    $110.8k-193.8k yearly Auto-Apply 29d ago
  • Senior Director, Enterprise IT and SecOps

    Quartz Bio 4.5company rating

    Remote job

    QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
    $203.2k-304.8k yearly Auto-Apply 8d ago
  • Account CTO

    Lambda 4.2company rating

    Remote job

    Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Francisco office location 4 days per week; Lambda's designated work from home day is currently Tuesday. Engineering at Lambda is responsible for building and scaling our cloud offering. Our scope includes the Lambda website, cloud APIs and systems as well as internal tooling for system deployment, management and maintenance. What You'll Do Strategic Technology Leadership for Key Accounts Serve as the primary technical liaison for Lambda's strategic Superintelligence accounts Cultivate and sustain executive level technical relationships, establishing Lambda as a trusted technology partner and strategic advisor Drive multi-year technology roadmaps aligned with customer business objectives and Lambda's product portfolio Influence customer technology strategy and adoption at the executive level Represent Lambda at executive briefings, board meetings, and strategic planning sessions Own Technical Strategy and Business Outcomes Partner with Global Account teams to drive strategic account growth and expansion Lead architectural reviews and technology assessments at the enterprise level Define and articulate business value propositions, ROI models, and TCO analyses for executive stakeholders Orchestrate cross-functional teams including Solutions Engineers, Forward Deployed Engineers, Professional Services, and Product Management Own technical escalations and serve as the Executive Technical Sponsor for critical customer initiatives Drive adoption of Lambda's strategic initiatives within key accounts Technology Vision and Thought Leadership Establish yourself as a trusted advisor on AI/ML transformation and cloud strategy Guide customers through digital transformation journeys and emerging technology adoption Publish thought leadership content, speak at industry events, and represent Lambda in executive forums Influence Lambda's product strategy based on strategic customer needs and market trends Mentor and develop technical talent across the organization You Have 15+ years of experience designing, deploying and scaling cloud infrastructure Have 6+ years of experience working directly with C-suite executives and senior leadership teams in advisory or consultative capacities Have 5+ years driving cloud transformation initiatives at enterprise scale Have proven track record of influencing C-suite executives and board-level stakeholders Have deep expertise in AI/ML technologies and their business applications Have experience with NVIDIA DGX/HGX/MGX systems, InfiniBand &RoCE networking, and large-scale GPU cluster deployments Have hands-on experience with LLM training, fine-tuning, and inference at scale Have experience with enterprise architecture frameworks and governance models Have experience managing or influencing deals worth $1B+ annually Have strong business acumen with ability to translate technology into business outcomes Have experience navigating complex organizational dynamics and driving consensus Have track record of building strategic partnerships and alliances Excel at executive communication, presentation, and storytelling Demonstrate thought leadership through publications, speaking engagements, or industry recognition Nice to Have MBA or advanced degree in Computer Science, Engineering, or related technical field Experience as a CTO, VP of Engineering, Chief Architect, or Technical Fellow at a technology company with $100M+ revenue Track record working with AI labs, research institutions, or frontier model companies Board advisory experience for technology companies Published peer-reviewed research, whitepapers, or patents specifically in distributed computing, GPU acceleration, or large-scale ML training infrastructure Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, with 500+ employees, and growing fast Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Our values are publicly available: ************************* We offer generous cash & equity compensation Health, dental, and vision coverage for you and your dependents Wellness and commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
    $155k-264k yearly est. Auto-Apply 60d+ ago
  • Senior Director, Engineering

    Affinity 4.7company rating

    Remote job

    Join Affinity as we redefine how professionals manage and leverage their networks, transforming relationships into meaningful opportunities. You'll be part of a team focused on improving our core product and platform, making relationship intelligence indispensable through advanced data analytics. With our growing user base and expansion into new markets, we're more committed than ever to delivering relationship intelligence to professionals everywhere. Your role and impact: As the Sr. Director of Engineering at Affinity, you will report to the CTO and lead the development of our innovative CRM product. Your strategic vision will ensure we build strong foundations that drive outstanding customer outcomes. Key responsibilities: Shape Product Roadmap: Collaborate with product and design leaders to establish a compelling future vision for our product, crafting a strategic roadmap that seamlessly integrates product, design, and engineering. Lead Engineering Execution: Lead engineering execution, ensuring quality software and a delightful user experience through continuous, iterative development practices, while driving initiatives to refine our overall development approach and delivery processes. Develop Teams: Guide and develop a high-performing team through leadership, coaching, and mentoring, fostering a culture of excellence and continuous improvement while ensuring inclusive development opportunities for all team members. Craft Technical Strategy: Drive and execute toward a technical strategy that aligns with Affinity's business and product needs, focusing on delivering high quality, great usability, and fast performance across applications and APIs. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Desired experience: B2B SaaS enterprise company experience, with a proven track record leading engineering within complex, customer-focused product environments. 8+ years of experience building scalable web applications with large volumes of data and rich visualizations. 8+ years in an engineering leadership role, with experience leading multiple teams through managers and team leads. You're excited about practical applications of AI, both to enhance productivity internally, and to delight your customers. Experience developing, coaching and managing engineering leaders, such as Engineering Managers and Staff Engineers. Care personally about the people you work with, and about helping them to grow and develop in their careers, while also challenging them when necessary. You build talent density on your teams, from recruiting to investing in the growth of your team members. Balance thoughtfully between short-term business priorities and long-term investment and strategy. Take pride in delivering an exceptionally high-quality product, ensuring outstanding functionality, while maintaining the platform's overall performance and reliability. You're excited to work collaboratively within engineering and across functional teams. Articulate, confident, and persuasive communication skills, coupled with the ability to listen and represent diverse perspectives. Tech stack Our platform is built with React and TypeScript on the front end, and with Ruby and PostgreSQL on the back end. Our infrastructure is hosted by AWS and runs on Kubernetes. How we work: Our culture is a key part of how we operate as well as our hiring process: We iterate quickly. As such, you must be comfortable embracing ambiguity, be able to cut through it, and deliver incremental value to our customers each sprint. We are candid, transparent, and speak our minds while simultaneously caring personally with each person we interact with. We make data-driven decisions and make the best decision for the moment based on the information available. Join us in enabling every professional on the planet to succeed by harnessing the power of their relationships. If you'd want to learn more about our values click here. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. Please note that the role compensation details below reflect the base salary only and do not include any equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. A reasonable estimate of the current range is $250,000 to $300,000 USD. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $250k-300k yearly Auto-Apply 43d ago
  • Senior Director -Data Engineering & Machine Learning

    Modus Create 4.0company rating

    Remote job

    Join Us as Our Next Senior Director of Data Engineering & Machine Learning Remote | Full-Time Lead the Data Revolution at Modus Create At Modus Create, we empower the world's most ambitious companies through thoughtful, modern, data-driven digital solutions. As Senior Director of Data Engineering & Machine Learning, you'll help shape the future by leading inclusive, collaborative teams that architect and scale data platforms, and deliver intelligent AI/ML-powered products. Our work drives transformative outcomes across healthcare, finance, life sciences, automotive, and beyond. We're seeking a strategic, hands-on leader with a passion for mentoring others, who bridges deep technical expertise with business-driven vision-someone who can shape data and ML strategy, guide clients through transformation, and empower a new generation of data leaders. What You'll Do As Senior Director, you'll guide and empower a global, distributed team of Data Engineering and ML practitioners. You'll bring deep data and machine learning experience, a consulting mindset, and a strong commitment to improve both our craft and our client outcomes. This role reports to a VP of Product Engineering Services and works cross-functionally with Growth, Operations, and Partnerships to scale our data capabilities. You'll play a key role in creating a culture where people feel seen, supported, and motivated to do their best work. Build Modern Data Platforms Design and oversee architecture for cloud-native data platforms, pipelines, and streaming systems on AWS, Azure, or GCP. Ensure robust solutions using platforms such as Databricks, Snowflake, Redshift, BigQuery, Spark, Kafka, Airflow, dbt, and Kubernetes. Deliver Products that are Intelligent Define and drive responsible ML strategy, from model development to integration, using platforms like SageMaker, Azure ML, or TensorFlow. Enable smarter client experiences by embedding ML into applications, automation, and analytics. Lead & Grow Teams Foster a culture of trust, continuous learning, and experimentation by hiring, mentoring, and empowering distributed teams of data and ML engineers. Define career paths, feedback frameworks, and learning programs grounded in a culture of experimentation,continuous growth, and a sense of belonging at every level. Shape Technical Strategy & Best Practices Develop modular runbooks, tooling standards, and engineering frameworks optimizing for scalability, observability, and security. Champion collaborative practices like Agile/Lean development, data Ops, MLOps, and CI/CD for data pipelines and models. Business Development & Sales Enablement Partner with Sales, Partnerships, and Account Teams to find and co-create thoughtful, outcome-driven data & ML engagements. Translate client needs into solution designs, shareable collateral, and winning proposals and estimates that reflect both technical strength and business empathy. Serve as a technical leader in pitches, RFPs, and client workshops, establishing Modus as a trusted data, AI, and ML advisor, while building client confidence through clarity and consultative engagement. Cross-Functional Collaboration Work with product, design, platform, and engineering teams on integrated, end-to-end data solutions. Translate capabilities into human impact by aligning closely with both client technical and business stakeholders. What Sets You Apart Empathetic Leader: 15+ years in data or software engineering roles, with 7+ years leading Data Engineering/ML teams-ideally at scale or in global consulting contexts. Technical Depth: Hands-on experience with cloud data platforms, big data toolchains (Spark, Kafka), data transformation tools (Airflow, dbt), and ML platforms. Business Savvy: Success in pre-sales, solutioning, and growing data/ML engagements within enterprise or mid-market accounts. Builder and Mentor: Demonstrated ability to create enablement programs, uplift team capabilities, and grow inclusive, high-performing engineering cultures. Client-Centric: Deep empathy for client pain points and the ability to craft and deliver impactful, measurable solutions. Communicator & Collaborator: Excellent across technical, executive, and cross-functional settings, with an ability to successfully navigate diverse cultural differences. Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences. We combine boutique expertise with enterprise-scale capabilities, helping organizations drive customer engagement, enhance retention, and maximize long-term value. As an award-winning Atlassian partner, we enable businesses to build customer-centric products that foster lasting relationships and adoption. Perks of working with us: Remote work with flexible working hours Flexible Time Off/PTO Premium Health Insurance (medical, vision, and dental) Other benefits such as FSA and HSA 401 (k) Modus Global Office Programme: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, coworking spaces and business lounges in locations in over 120 countries. Employee Referral Program Travel according to client or team needs The chance to work side-by-side with thought leaders in emerging tech Access to more than 12,000 courses with a licensed Coursera account. Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role Additional benefits might apply contingent on your location. Why Modus Create Modus Create is a global consulting firm that helps organizations modernize their platforms, products, and processes. From open-source roots to enterprise transformation, we bring together strategy, design, engineering, and AI to build what's next. 100% remote since day one Named a top company for remote work by FlexJobs and Inc. Trusted by leading brands across the globe Culture of autonomy, mastery, inclusion and continuous learning By joining our team, you'll be part of a high-performing group that leverages each other's strengths and celebrates every success together. Apply now and show us you have what it takes to drive impactful data engineering & machine learning strategies with Modus Create!
    $104k-166k yearly est. Auto-Apply 60d+ ago
  • Director, Infrastructure Operations

    Scripps Health 4.3company rating

    Remote job

    Required Education/Experience/Specialized Skills: Bachelor's degree. . Preferred Education/Experience/Specialized Skills/Certification: Bachelor's degree in Computer Sciences or Engineering. Master's degree preferred. Preferred Education / Experience / Specialized Skills / Certifications (Concise): 15+ years of progressive infrastructure or architecture experience in a complex environment (healthcare preferred). Experience leading major modernization efforts (cloud migration, data center consolidation, network redesign). Knowledge of enterprise architecture frameworks (e.g., TOGAF) and cloud platforms (Azure/AWS). Familiarity with automation/orchestration tools (Terraform, Ansible, etc.). Strong understanding of cybersecurity frameworks and healthcare compliance (HIPAA/HITECH). Experience supporting large EHR environments, especially Epic. Proven ability to lead cross-functional teams through organizational and technology change. Strong vendor, budget, and contract management skills. This is a full-time leadership position, eligible for Scripps Health Director Incentive Compensation Plan. This partial remote position is located in San Diego and does require residence in San Diego. Elevate your career with Scripps Health, where Compassion Meets Excellence. Invest, Empower & Belong. At Scripps Health, your potential is limitless. We're more than a healthcare provider, at Scripps you will join a community where your views, beliefs and values are celebrated. Grow through industry-leading development programs and empower yourself to deliver innovative care. Be a part of an extraordinary team, impacting health in beautiful San Diego. Why join Scripps Health? AWARD-WINNING WORKPLACE: At Scripps Health, your ambition is empowered, and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. The Director, Infrastructure Operations, also known as Director, IS Enterprise Architecture provides leadership and oversight for network services, computing platforms, IS and data center operations, and system integration activities. This role ensures regulatory compliance, timely project delivery, system readiness, reliability, and consistent service quality. As a strategic leader, this position sets the direction for the organization's technical infrastructure and upholds high performance standards that support patient care and service excellence. The Director leads change initiatives, fosters innovation, and builds enthusiasm among staff for continuous improvement. Scripps Health is seeking a strong communicator and collaborative leader who can execute the organization's strategic vision and drive creative, forward-thinking technology solutions. Key Responsibilities: · Partner with departments and leaders across the organization. · Design, build, maintain, and enhance enterprise computing infrastructure. · Provide strategic direction for computing, storage, cloud services, data centers, network servers, and information security infrastructure. · Epic infrastructure experience preferred. · Evaluate and implement emerging technologies, including cloud-based solutions suited for healthcare. #LI-EE1
    $171k-234k yearly est. Auto-Apply 24d ago

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