Job Description
About the Role
We are looking for a strategic and hands-on Director of Learning & Development to lead our educational vision. Reporting directly to the VP of Operations, you will be a primary contributor to our organization's growth as you oversee a team of facilitators while personally designing high-impact training programs. A key driver of your success will be measured by the results of your team and their impact on our front line associates- driving up key performance indicators overtime.
Because Matic partners with over 70 property and casualty (P&C) carriers, our environment is fast-paced and technically complex. You will bridge the gap between complex insurance products, evolving technology enhancements, and the professional growth of our team members. You'll collaborate cross-functionally with key stakeholders, driving learning and development among our front line team that has direct revenue impact.
Responsibilities
Strategic Leadership: Serve as the organization-wide expert and advocate for all training, development, and learning initiatives.
Cross-Functional Collaboration: Partner closely with Product, Operations, Marketing, and Legal/Compliance departments to translate business goals and regulatory changes into actionable training for our Sales and Service agents.
Team Management: Lead, mentor, and develop a team of training facilitators to ensure high-quality, engaging delivery across all departments.
Curriculum Development (Individual Contributor): Design and build comprehensive onboarding programs for new hires to ensure a "best-in-class" entry into the company.
Technical & Product Training: Create clear communications and training modules for new technology rollouts, software enhancements, and carrier-specific updates.
Compliance & Regulation: Partner with leadership to ensure all agents remain compliant with state licenses and P&C regulations, minimizing organizational risk.
Needs Analysis: Work with Front-Line Leadership to identify skill gaps and implement learning
AI & Technology Integration: Research, pilot, and implement emerging AI tools and L&D platforms (such as AI-driven video generation, automated role-play simulations, and LLMs for content drafting) to accelerate the production of training materials and create personalized, scalable learning paths for agents. Solutions that directly improve agent performance and customer retention.
Requirements
Experience: 7+ years in L&D or Corporate Training, with at least 3 years in a leadership/management capacity
Onsite Leadership: with the majority of our facilitation and front line team in our Columbus office, this role is required to be in-person out of our Columbus, Ohio office 75% of the time
Industry Knowledge: Previous experience in the Insurance Industry (P&C) is strongly preferred. Familiarity with carrier relations and brokerage workflows is a significant advantage
Instructional Design: Proven ability to build training materials from scratch (e-learning, workshops, and manuals)
Stakeholder Management: Demonstrated ability to influence and collaborate with diverse departments (from Legal to Sales) to achieve a unified training goal
Communication: Exceptional public speaking and writing skills; ability to translate complex insurance jargon into digestible learning points
How Matic stands out
Base salary range- $125,000 - $150,000
Annual bonus target range- $10,000 - $25,000
You have an ownership stake - all Maticians receive Matic stock options.
Unlimited Paid Time Off.
Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
401(k) Retirement Plan.
Career advancement - we have a culture that focuses on internal promotion and career growth.
Continuing education, licensing and professional development paid for by Matic.
A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
The Market Leader in Embedded Insurance: Since 2014, Matic has redefined the insurance landscape by integrating high-value coverage directly into the homeownership and auto-buying journey. We aren't just a digital agency; we are the strategic infrastructure that allows mortgage lenders and financial institutions to provide seamless, value-added services to their customers at the exact moment they need them.
Our Market Position: Today, Matic is a Top 20 independent agency and the undisputed leader in the mortgage servicing space, holding approximately 20% of the total market share. Our marketplace features over 70 carriers, integrated with a growing roster of billion-dollar distribution partners across mortgage origination and servicing.
Our Culture. We hire professionals who are obsessed with quality and empowered to own their outcomes. We work at a fast pace, but we prioritize intellectual curiosity, strategic thinking, and the collective win.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
$125k-150k yearly 2d ago
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Training Manager, Dispensing Team
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Training Manager, Dispensing Team is responsible for developing, implementing, and maintaining comprehensive training programs to ensure all dispensing personnel at Gifthealth are trained, competent, and audit-ready. This role ensures that all Standard Operating Procedures (SOPs) are understood, applied, and refreshed regularly across the dispensing operation, maintaining full compliance with internal policies, regulatory requirements, and accreditation standards.
The Training Manager will lead a small team responsible for coordinating, documenting, and auditing training completion. They will oversee the onboarding of new hires, manage ongoing skill development, and ensure that any updates to SOPs or policies are communicated and trained promptly. This role is critical in upholding consistency, accuracy, and excellence across the dispensing team, while maintaining the highest levels of regulatory and operational readiness.
Key ResponsibilitiesTraining Program Development & Management
Design, implement, and maintain a structured training program for all dispensing personnel, including onboarding, continuing education, and refresher courses.
Ensure all SOPs, policies, and procedures are trained prior to staff performing related duties.
Develop training materials, assessments, and competency checklists tailored to each dispensing role.
Maintain a centralized training tracker to ensure 100% training completion and document control.
Oversee recurring training on new or revised SOPs, ensuring compliance with implementation timelines.
SOP Compliance & Ongoing Education
Partner with the Director of Pharmacy and Quality & Compliance to ensure all SOP updates are reviewed, approved, and distributed for timely training.
Verify that every employee completes training on new SOPs within the defined compliance window.
Conduct follow-up assessments and quizzes to ensure retention and understanding of critical policies.
Maintain version control and ensure all staff are working from the most current SOPs and workflows.
Identify knowledge or performance gaps and coordinate retraining or targeted development as needed.
Audit Readiness & Documentation
Ensure the dispensing team is always audit-ready through meticulous training record management.
Maintain complete documentation of all employee training, attendance, and competency evaluations.
Collaborate with Quality and Compliance teams to prepare for internal and external audits (URAC, NABP, FDA, BOP).
Generate reports and summaries for leadership showing training completion rates, trends, and upcoming expirations.
Conduct spot-checks and mock audits to validate training program effectiveness.
Leadership & Team Oversight
Lead and mentor a team responsible for coordinating, scheduling, and documenting all dispensing-related training.
Set team priorities and ensure deliverables such as documentation, reporting, and assessments are completed accurately and on time.
Partner with department leaders to align training initiatives with performance and compliance goals.
Foster a culture of accountability, consistency, and continuous improvement across all dispensing personnel.
Performance Standards & Continuous Improvement
Define and monitor KPIs, OKRs, and SLAs related to training completion, compliance readiness, and audit outcomes.
Evaluate the effectiveness of training programs using performance data and employee feedback.
Continuously improve learning methods (e.g., quizzes, e-learning modules, live demonstrations) to enhance engagement and retention.
Stay current with pharmacy operational regulations and best practices to ensure training reflects the latest standards.
Support workforce development through skill-building and leadership pipeline training for high-performing employees.
Key Competencies
Training & Development Expertise: Skilled in creating structured, measurable, and compliant training programs.
SOP & Regulatory Mastery: Deep understanding of pharmacy operations, SOP frameworks, and compliance obligations.
Audit Readiness: Proactive approach to maintaining training records and documentation that meet regulatory expectations.
Leadership: Strong ability to motivate, develop, and hold teams accountable for training and compliance excellence.
Attention to Detail: Exceptional focus on accuracy, timelines, and version control.
Communication: Clear and engaging communicator capable of teaching complex processes across all experience levels.
Data-Driven Decision-Making: Ability to analyze training metrics and implement improvements based on outcomes.
Qualifications
Education: Bachelor's degree in Pharmacy, Healthcare Administration, Education, or related field required.
Licensure/Certification: Certification in training, instructional design, or quality/compliance management preferred.
Experience: 5+ years of experience in pharmacy operations or training leadership, preferably within a regulated healthcare or pharmacy setting.
Proven success in implementing SOP-based training programs and maintaining audit-ready documentation.
Strong understanding of compliance frameworks including URAC, NABP, FDA, USP, and BOP standards.
Demonstrated leadership in managing teams and driving performance through structured education programs.
Skills:
Proficiency in learning management systems (LMS), documentation platforms, and reporting tools.
Excellent project management, organizational, and interpersonal skills.
Ability to balance multiple priorities and meet strict deadlines under pressure.
Experience designing or facilitating training for mixed technical and non-technical audiences.
Work Environment
Location: On-site / Hybrid (Columbus, OH)
Schedule: Full-time; may require flexibility to support shift-based training schedules.
Meetings: Regular coordination with Operations, Quality & Compliance, HR, and Audit teams.
Key Essential Functions
Must be able to lead and coordinate multiple training initiatives concurrently.
Must be capable of delivering live or virtual training sessions and maintaining engagement across large groups.
Must maintain complete and accurate records in compliance with regulatory expectations.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
$43k-77k yearly est. 42d ago
Training Manager, Dispensing Team
Gifthealth Inc.
Columbus, OH
Description: About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Training Manager, Dispensing Team is responsible for developing, implementing, and maintaining comprehensive training programs to ensure all dispensing personnel at Gifthealth are trained, competent, and audit-ready. This role ensures that all Standard Operating Procedures (SOPs) are understood, applied, and refreshed regularly across the dispensing operation, maintaining full compliance with internal policies, regulatory requirements, and accreditation standards.
The Training Manager will lead a small team responsible for coordinating, documenting, and auditing training completion. They will oversee the onboarding of new hires, manage ongoing skill development, and ensure that any updates to SOPs or policies are communicated and trained promptly. This role is critical in upholding consistency, accuracy, and excellence across the dispensing team, while maintaining the highest levels of regulatory and operational readiness.
Key ResponsibilitiesTraining Program Development & Management
Design, implement, and maintain a structured training program for all dispensing personnel, including onboarding, continuing education, and refresher courses.
Ensure all SOPs, policies, and procedures are trained prior to staff performing related duties.
Develop training materials, assessments, and competency checklists tailored to each dispensing role.
Maintain a centralized training tracker to ensure 100% training completion and document control.
Oversee recurring training on new or revised SOPs, ensuring compliance with implementation timelines.
SOP Compliance & Ongoing Education
Partner with the Director of Pharmacy and Quality & Compliance to ensure all SOP updates are reviewed, approved, and distributed for timely training.
Verify that every employee completes training on new SOPs within the defined compliance window.
Conduct follow-up assessments and quizzes to ensure retention and understanding of critical policies.
Maintain version control and ensure all staff are working from the most current SOPs and workflows.
Identify knowledge or performance gaps and coordinate retraining or targeted development as needed.
Audit Readiness & Documentation
Ensure the dispensing team is always audit-ready through meticulous training record management.
Maintain complete documentation of all employee training, attendance, and competency evaluations.
Collaborate with Quality and Compliance teams to prepare for internal and external audits (URAC, NABP, FDA, BOP).
Generate reports and summaries for leadership showing training completion rates, trends, and upcoming expirations.
Conduct spot-checks and mock audits to validate training program effectiveness.
Leadership & Team Oversight
Lead and mentor a team responsible for coordinating, scheduling, and documenting all dispensing-related training.
Set team priorities and ensure deliverables such as documentation, reporting, and assessments are completed accurately and on time.
Partner with department leaders to align training initiatives with performance and compliance goals.
Foster a culture of accountability, consistency, and continuous improvement across all dispensing personnel.
Performance Standards & Continuous Improvement
Define and monitor KPIs, OKRs, and SLAs related to training completion, compliance readiness, and audit outcomes.
Evaluate the effectiveness of training programs using performance data and employee feedback.
Continuously improve learning methods (e.g., quizzes, e-learning modules, live demonstrations) to enhance engagement and retention.
Stay current with pharmacy operational regulations and best practices to ensure training reflects the latest standards.
Support workforce development through skill-building and leadership pipeline training for high-performing employees.
Key Competencies
Training & Development Expertise: Skilled in creating structured, measurable, and compliant training programs.
SOP & Regulatory Mastery: Deep understanding of pharmacy operations, SOP frameworks, and compliance obligations.
Audit Readiness: Proactive approach to maintaining training records and documentation that meet regulatory expectations.
Leadership: Strong ability to motivate, develop, and hold teams accountable for training and compliance excellence.
Attention to Detail: Exceptional focus on accuracy, timelines, and version control.
Communication: Clear and engaging communicator capable of teaching complex processes across all experience levels.
Data-Driven Decision-Making: Ability to analyze training metrics and implement improvements based on outcomes.
Qualifications
Education: Bachelor's degree in Pharmacy, Healthcare Administration, Education, or related field required.
Licensure/Certification: Certification in training, instructional design, or quality/compliance management preferred.
Experience: 5+ years of experience in pharmacy operations or training leadership, preferably within a regulated healthcare or pharmacy setting.
Proven success in implementing SOP-based training programs and maintaining audit-ready documentation.
Strong understanding of compliance frameworks including URAC, NABP, FDA, USP, and BOP standards.
Demonstrated leadership in managing teams and driving performance through structured education programs.
Skills:
Proficiency in learning management systems (LMS), documentation platforms, and reporting tools.
Excellent project management, organizational, and interpersonal skills.
Ability to balance multiple priorities and meet strict deadlines under pressure.
Experience designing or facilitating training for mixed technical and non-technical audiences.
Work Environment
Location: On-site / Hybrid (Columbus, OH)
Schedule: Full-time; may require flexibility to support shift-based training schedules.
Meetings: Regular coordination with Operations, Quality & Compliance, HR, and Audit teams.
Key Essential Functions
Must be able to lead and coordinate multiple training initiatives concurrently.
Must be capable of delivering live or virtual training sessions and maintaining engagement across large groups.
Must maintain complete and accurate records in compliance with regulatory expectations.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
$43k-77k yearly est. 13d ago
Manager In Training
National Pride Equipment Car Wash Superstore
Gahanna, OH
DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY!
MIGHTY LION CAR WASH IS EXPERIENCING UNPRECENTED GROWTH!
We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.
Think you have what it takes? Apply today! Multiple positions available including Management and Non-management.
Benefits:
Competitive Pay + Opportunity to earn a Monthly Bonus
***FREE CAR WASHES***·
· Paid Time Off
· Continuing Education reimbursement $2500 annually
· Flexible schedules/work life balance
· Refer a friend $200 bonus
· Paid Training/Career Path Development
· Free Uniforms
Full-time OR Part-time Positions available
Position Overview:
This management position is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service. This position is responsible for implementing workflow procedures based on direction from the General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of the workplace.
Qualifications
Qualifications:
Ability to display courteous and professional attitude
Excellent customer service skills to ensure optimum customer satisfaction
Strong ability to work flexible hours, such as evenings and weekends
Ability to work standing over long periods of time
Ability to lift items of moderate weight
Ability to work outdoor and be efficient in all weather conditions
Ability to interact ethically with fellow employees and customers
Excellent written and oral communication skills, as well as interpersonal skills
Strong ability to handle the physical demand of the job
Ability to follow directions and correctly implement tasks.
Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance
**Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside of this list and within management's reason for their job description. **
$44k-77k yearly est. 18d ago
Manager in Training - 3130
Team Car Care
Columbus, OH
Job Title:
Manager in Training - 3130
Compensation:
$43,000.00 - $49,000.00
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 6:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a Manager in Training!
FULL-SERVICE REWARDS:
401K plan w/ company match
Biweekly Bonus Incentives
Career advancement opportunities
Closed Sundays (if applicable)
DailyPay
Do not need to pay for tools
Employee Discount
Employee Referral Bonuses
Fleet Referral Bonuses
Medical/dental/vision insurance benefits 30 days after 1st day of work
No early mornings/late nights
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
PTO after 180 days
Spot bonuses through our internal rewards program
Uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
Join our team as a Manager in Training and lead the way in training and supervising our enthusiastic store teammates! In this dynamic role, you'll dive into a variety of tasks to ensure our store operates smoothly and efficiently. From overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards, you'll be at the forefront of our team's success. Plus, you'll have the opportunity to attend or even conduct engaging store safety and policy meetings. As a key player in our team, you'll enjoy a rewarding and impactful role that offers continuous growth and development opportunities.
HOW YOU WILL DRIVE SUCCESS:
Provide store-level leadership to Teammates through coaching, training, scheduling and performance management.
Manage the financial health of the store through sales, proper inventory/cash controls, store-level marketing, guest satisfaction and full Profit & Loss responsibility.
Build and develop a winning team using recruiting tools, sound interview techniques and retention strategies.
Create Teammate work schedules, ensuring proper coverage and business needs are met.
Set the example for exceptional guest service, to include appropriate resolution of guest complaints.
Ensure the building, equipment and grounds are well maintained.
UNDER THE HOOD - WHAT YOU'LL NEED:
3+ years of retail management experience; automotive experience is a plus.
Must have experience with and driven results for a profit and loss center.
Must be able to motivate and inspire Teammates.
Communicate effectively with our guests and at all levels within the organization.
Must be willing and able to comply with all relevant regulatory and compliance standards.
Perform all other duties as assigned or needed.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
$43k-49k yearly Auto-Apply 60d+ ago
Private Trainer for Medical Aesthetics Education Company
American Academy of Facial Esthetics 3.7
South Euclid, OH
The American Academy of Facial Esthetics is a teaching organization that stands apart in its educational support and outreach by combining knowledge of various medical disciplines to teach attendees new and innovative non-surgical injectable techniques. The AAFE assists healthcare practices in quickly integrating new procedures through the use of successful and proven practice management and business models.
Job Description
Excellent opportunity to join an exciting and fast growing facial aesthetics training academy in Cleveland, Ohio.
We are looking for a Nurse Practitioner, Registered Nurse, or Physician who loves to interact with and treat patients. Must be confident with a warm personality and great communication skills. Must be willing to travel 1-2 times per week for training programs.
This position will be primarily traveling to train medical professionals in their offices on aesthetic procedures and will include occasional work in the spa.
Complete facial injectables and body contouring training provided by the American Academy of Facial Esthetics (AAFE). Experience in medical aesthetics a plus, but not required-we will train. Full-time position available. Real growth potential and competitive pay.
Must be located in the Cleveland/Akron, Ohio area.
Qualifications
Nurse Practitioner, Registered Nurse, or Physician
Additional Information
All your information will be kept confidential according to EEO guidelines.
$54k-78k yearly est. 1d ago
Manager In Training
Description Autozone
Swanton, OH
AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions.
The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management-depending on your prior experience and performance. What We're Looking For
Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor.
Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
You'll Go The Extra Mile If You Have
Education: High school diploma or equivalent (GED)
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus.
Leadership Development - Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
Communication Excellence - Maintain clear and effective communication with employees and customers to drive store execution and performance.
Metrics Mindedness - Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
Structure & Process Orientation - Support store operations, ensure compliance with policies, and uphold structured training processes.
Teamwork & Training - Assist with staffing, mentoring, and training employees to develop a strong, successful team.
Customer Service Leadership - Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
Inventory & Sales Management - Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
Operations Training - Complete management skills training, learning key aspects of store operations and AutoZone culture.
MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to management availability.
$44k-78k yearly est. Auto-Apply 10d ago
Open Jobs Manager, Technical Training, DC
Sephora 4.5
Avon, OH
Manager, Technical Training, DC
Departments: Logistics
Function: Operations
Grade: 180
Reports To: Assistant General Manager, WDC
FLSA Status: Exempt
At Sephora, our people create and drive our success. We know that delivering the best products, services, and experiences to our clients requires flawless execution. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora…
As our Manager, Technical Training, DC at the Omnichannel Distribution Center (ODC) in Avon, Indiana, you will be responsible for the planning and execution of all training programs for non-exempt operations personnel at the ODC, driving enhanced employee skills and performance in alignment with company objectives. This includes all technical training, systems training, job-related training, as well as safety and regulatory training. You will work collaboratively with DC Operations Leaders and Industrial Engineers to identify training needs, create all applicable training curriculum and materials, track training completion, and assess training effectiveness. You will also manage and develop the ODC Training Coordinators, enhancing their skills and expertise to ensure all training programs meet safety and regulatory requirements, which contributes to a highly skilled, efficient workforce and drives operational excellence throughout the ODC. Strong communication, organizational, and analytical skills are essential for success in this role.
You will work collaboratively with Leadership to accomplish the following:
Maintain a high level of technical proficiency in warehouse management systems (Blue Yonder), material handling equipment (MHE), and other technical equipment, and ensure training programs reflect current technologies and best practices.
Develop and revise training manuals, curriculum, reference materials, testing/evaluation procedures, multimedia aids, and other educational resources, for technical and job-related training for operations, inventory control, inbound, and other indirect functions. Ensure training is adapted for varying levels of application (i.e. managers, coordinator, warehouse associates, etc.)
Collaborate with Environmental Health and Safety (EHS) manager to develop, deliver, and support compliance training programs for all Sephora and temporary staff (hourly and exempt), encompassing safety protocols, OSHA, HazMat, and DOT compliance requirements.
Conduct on-going needs analysis to determine the skills gaps at the ODC and work with the DC Leadership team to create ongoing training plans to address these skills gaps and refine standard operating procedures (SOPs) to improve efficiency.
Develop job-related soft skill curriculum targeted for non-exempt operations roles.
Identify and implement key metrics to assess the effectiveness of training programs and their impact on departmental performance.
Develop the training team for the ODC, creating the Train the Trainer curriculum, and trainer selection criteria and process. Provide ongoing evaluation and recommendations for performance improvement.
Develop Training Coordinators to enhance their skills and impact and achieve key business initiatives.
Utilize and administer the Learning Management System (LMS) to track training progress, manage content, and generate reports.
Develop and maintain a comprehensive training matrix to track employee training across all functions, ensuring the building maintains agility and meets cross-functional training requirements.
Stay abreast of the latest trends and best practices in training and development, recommending and implementing innovative approaches to enhance learning effectiveness.
Conduct regular audits of training programs and records to ensure compliance with regulatory requirements and company policies.
Knowledge, Skills and Abilities:
Deep understanding of adult learning theories, instructional design, and various training methodologies (e.g., classroom, e-learning, on-the-job training).
Thorough knowledge of distribution center operations, including receiving, picking, packing, shipping, and inventory management processes.
Knowledge of Warehouse Automation systems, material handling equipment (MHE), and other technical equipment used in the distribution center
Ability to design and develop engaging and effective training materials, including presentations, manuals, job aids, and e-learning modules.
Excellent presentation and facilitation skills to deliver training programs to diverse audiences.
Ability to analyze training needs, identify performance gaps, and develop effective solutions.
Ability to build relationships and collaborate effectively with DC Operations Leaders, Engineering, HR, and other stakeholders.
Excellent organizational and time management skills to manage multiple projects and meet deadlines.
Ability to understand and implement technological and system improvements.
Ability to adapt to changing business needs and priorities.
Ability to work independently and as part of a team.
Ability to solve problems and develop solutions.
We would love to hear from you if you have:
5+ years of experience in a training role within a distribution center or similar environment.
Proven experience in developing and delivering technical training programs.
Experience with Learning Management Systems (LMS) administration.
A strong understanding of OSHA and other safety regulations.
A track record of successfully managing and developing training teams.
Ability to work across operational shifts and weekends.
Supervisory Responsibilities:
Manages non-exempt ODC Training Coordinators (approximately 2-4 direct reports).
Working Conditions:
Moderate but varying temperature and humidity in office and warehouse environments.
The annual base salary range for this position is $100,000.00 - $110,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
While at Sephora, you'll enjoy…
Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you're empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
Creativity Unleashed: At Sephora, you're encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won't just partner with iconic brands; you'll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we're defining the future of beauty.
Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
Diversity, Inclusion & Belonging: We pledge to create a beautiful community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business-ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging. We believe in demonstrating our values with action!
Meaningful Rewards: Sephora offers comprehensive medical, vision, and dental benefits, EAP, generous vacation and holiday time off, meaningful engagement activities, an employee discount, free beauty product gifts from brand partners, and so much more!
Sephora is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
$100k-110k yearly 49d ago
Manager in Training (Easton Town Center)
Buck 4.7
Columbus, OH
Fast-Track Your Career with Buck Mason as a Manager in Training! Got a fire in your belly to learn everything about retail management? As a Manager in Training at Buck Mason, you'll be on the fast track to leading your own store. This full-time role is all about soaking up knowledge, supporting the Store Manager, and getting ready to take the helm.Responsibilities:
Knowledge Sponge: Absorb everything from our seasoned managers about running a top-notch retail operation.
Future Leader: Support the Store Manager in recruiting, training, and developing the store staff, with an eye on building your own future team.
Sales Driver: Dive into the numbers, analyze sales data, and support the Store Manager in achieving sales targets.
Operational Expert: Oversee daily store operations, manage inventory levels, and ensure compliance with company policies.
Primary Contact: Step up as the primary point of contact in the Store Manager's absence, ensuring seamless operations.
Required Skills:
Hungry to learn - you've got that fire in your belly to soak up everything you can about retail management.
Natural born leader - you've got that spark that inspires others to step up and be their best.
Customer service wizard - you know how to make every customer feel like they're the most important person in the room.
Detail-oriented - you're the master of the to-do list and nothing slips through the cracks on your watch.
Team player - you thrive in a collaborative environment and love working with others to achieve common goals.
Communication ace - whether it's chatting with customers or leading a team meeting, you've got the gift of gab.
Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.
Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. Join us at Buck Mason, where style meets substance, and every team member plays a vital role in our success. Ready to make your mark? Apply now!
$31k-41k yearly est. Auto-Apply 60d+ ago
Back Office Training Manager (Dental)
Dental365 3.8
Toledo, OH
Job DescriptionJoin the future of dentistry, led by dentists At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated change-maker looking to build a lifelong career in dentistry - now is the time to take part in our journey. OVERVIEW OF OUR POSITIONOur team at Dental365 is looking to bring on an experienced, hands-on, Manager of Compliance and Back Office Training for our growing Dental Support Organization (DSO). Under the direct supervision of the Operations Team and the Clinical Managers, the Back Office Training Manager, will be responsible for providing direction, leadership and development of multiple offices, including the development of their lead assistants. This position will have full accountability for achieving financial objectives, operating efficiencies, and excellence in patient care.
Please note: This opportunity requires travel to our Ohio offices. Candidates must also have an active state EFDA license, in good standing.
DUTIES & RESPONSIBILITIES
Coaching and developing Lead Assistants throughout the hiring process which includes interviewing, on-boarding to our procedures, and continued training
Consistent reporting of clinical staff performance and issues
Expense management
OSHA Compliance and Training
Maintain knowledge of all key equipment and operating conditions in each office
Oversee processes for managing inventory and support practices in inventory management
Travel across all of Dental365's New England locations
PREFERRED EDUCATION & EXPERIENCE
Must be a licensed EFDA and maintain any certification or license as required by the assigned state to perform specified duties.
Minimum work experience of 5+ years dental assisting (general AND specialty)
Regular travel to assigned offices and headquarters office as needed
Previous experience in a multi-location dental organization highly preferred!
Experience working with specialties also a plus!
OUR BENEFITS:
Generous Compensation: We invest in the best and are competitive in our salary offers.
Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
Salary Range: $60,000-$80,000 annually
(range may vary based on experience level)
Step into a new era with Dental365
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event.
We're a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.
Dental365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.
Salary Range$60,000-$80,000 USD
$60k-80k yearly 15d ago
Manager In Training
Autozone, Inc. 4.4
Reynoldsburg, OH
AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions.
The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management-depending on your prior experience and performance.
* Leadership Development - Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
* Communication Excellence - Maintain clear and effective communication with employees and customers to drive store execution and performance.
* Metrics Mindedness - Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
* Structure & Process Orientation - Support store operations, ensure compliance with policies, and uphold structured training processes.
* Teamwork & Training - Assist with staffing, mentoring, and training employees to develop a strong, successful team.
* Customer Service Leadership - Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
* Inventory & Sales Management - Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
* Operations Training - Complete management skills training, learning key aspects of store operations and AutoZone culture.
MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to management availability. What We're Looking For
* Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor.
* Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
You'll Go The Extra Mile If You Have
* Education: High school diploma or equivalent (GED)
* Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
* Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus.
$33k-40k yearly est. Auto-Apply 16h ago
Nurse Director Staff Development & Magnet Program - 499489
University of Toledo 4.0
Toledo, OH
Title: Nurse Director Staff Development & Magnet Program
Department Org: Nursing Svcs Admin - 109920
Employee Classification: J1 - Salaried Full Time HSC
Bargaining Unit: Professional Staff Association
Primary Location: HSC H
Shift: 1
Start Time: 8:00 am End Time: 4:30 pm
Posted Salary: Salary to commensurate with education and experience, starting at $110,000
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
This is a key leadership role that combines operational management, nursing staff development, and Magnet Nurse Leader responsibilities. This position is integral in fostering an environment of professional growth, leadership excellence, and evidence-based practices. It oversees nursing staff development programs, orientation, and continuous professional education while ensuring adherence to Magnet standards and promoting quality patient care. The role also involves strategic planning, influencing the culture of nursing practice, and supporting the organization's commitment to excellence in nursing and patient outcomes.
Minimum Qualifications:
Registered Nurse with current licensure in the State of Ohio.
Master's degree in nursing (MSN) required.
Minimum of five (5) years of clinical practice in nursing, with at least
Three (3) years of nursing management or other leadership experience in an acute care setting.
Proven experience in staff development, quality improvement, and evidence-based practice.
Knowledge of Magnet recognition standards and experience in contributing to Magnet designation.
Demonstrated experience in team building, mentorship, and leadership development.
Ability to influence change and promote a culture of continuous improvement
Excellent written and verbal communication skills.
Strong leadership, organizational, and decision-making abilities.
Ability to work independently while fostering collaboration and team-based approaches.
Skilled in conflict resolution, problem-solving, and maintaining high staff morale
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$110k yearly 60d+ ago
Manager in training (MIT)
Showplace 4.0
Marysville, OH
Description Showplace, Inc. is a small business in RETAIL CONSUMER PRODUCTS based in Marion, OH. We are professional, agile, innovative and our goal is to be a special place to shop and a special place to work. Our work environment includes: Modern office setting
Growth opportunities
Relaxed atmosphere
Company perks
On-the-job training
Safe work environment
Lively atmosphere
Flexible working hours
The MIT, (Manager in Training), is a temporary Store Management Training Position. This position affords an individual the opportunity to acquire the knowledge of the rent to own industry and Showplace Operations, sufficient to successfully assume the management of a Showplace Rent to Own Store.
Job Type: Full-time
Pay: $900-$1200 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance More Requirements/Responsibilities Acquires and applies a thorough understanding of the processes necessary for a successful rent to own store including sales, delivery and collections.
Delegate tasks, provide effective follow-up and hold employees accountable for achieving results.
Demonstrates understanding of all company policies and procedures. Special Instructions Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$900-1.2k weekly 60d+ ago
Director of Boler Professional Development Program
John Carroll University 4.2
University Heights, OH
The Boler Professional Development Program (BPD) is a signature initiative of the Boler College of Business, designed to equip students with the essential professional skills needed for career success. The Director of BPD is responsible for leading the ongoing development, implementation, and assessment of the program, ensuring that students graduate with strong professional and career competencies. BPD includes a set of courses, events, and activities in which students will be required to participate during their four-year undergraduate degree program. This position is a full time, 12-month position and will report to the Associate Dean of the Boler College of Business. As the duties outlined below illustrate, consistent coordination with the JCU Center for Career Services and integration with the Onward student success platform will also be required.
Duties and Responsibilities
* Develop and deliver courses in the Boler Professional Development (BPD) Program.
* Ensure that the Boler Professional Development Program aligns with the university standards for professional development across all colleges.
* Maintain a record of student participation in program courses, events, and activities, while monitoring student completion of program requirements for graduation. Provide substitutions or options for students who transfer, study abroad, or work in full-time internships for a semester. Meet with non-traditional students to determine their needs and placement within the program.
* Manage external web-based career support programs and services specific to BPD (e.g., Suitable, Handshake, Canvas, etc.).
* Coordinate with Integrated Marketing and Communications to develop print materials and web presence for the program.
* Work with professional and faculty advisors to ensure appropriate knowledge of program specifics.
* Work with the Dean's Office, faculty, the Center for Career Services, and employers to ensure program objectives continue to meet the needs of students preparing for internships and full-time positions.
* Publicize program events and activities.
* Hire, train, and manage staff needed to support the program, including professional coaches, graduate assistants, and student workers.
* Collaborate with the Center for Career Services on employer engagement efforts for BPD, including establishing a coordinated approach to outreach, programming, and tracking.
* Manage Boler Employer Partners for special activities and events afforded to them.
* Maintain relationships and coordinate with Career Services to engage Boler Employer Recruiters for special events on and off campus.
* Coordinate third-party providers and volunteers assisting in the delivery of program events and activities.
* Coordinate with other areas of the university (e.g., Academic Success Center, Center for Career Services) to maintain a menu of events and activities for professional development of students as part of the university's Onward student success platform.
* Act as a liaison with Career Services to ensure maximum leveraging of university resources for the professional development of all Boler students.
* In collaboration with the Center for Career Services, participate in the broader development of career services activities on campus to engage students in opportunities to gather career-related information.
* Collaborate with the Student Success Center and other areas as the university builds out a career ecosystem within the Onward student success platform.
* Work with the Boler Associate Dean to plan programming and schedule sessions/ courses.
* Manage the BPD operating budget.
* Develop and report program performance and efficacy metrics annually.
* Other duties as assigned.
Required Qualifications
* Bachelor's degree in Business, Higher Education Administration, Student Personnel, Human Resources, or related field.
* Three to five years of experience in a human resource office or other job/career-related position, or college career center.
* Demonstrated ability to work effectively with college students.
* Demonstrated ability to work independently.
* Excellent public presentation skills, writing skills, and project follow-through ability.
* Strong Microsoft Office skills, particularly in the use of Excel and PowerPoint, for the creation of presentations.
* Proficiency with social media management.
* Certified Professional Resume Writer (CPRW) or completed within four (4) months of start date.
* Interest in understanding and supporting John Carroll's mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.
Preferred Qualifications
* Master's degree
* Professional experience in a business field
Normal Work Location, Hours and Conditions
This position works in-person from our campus in University Heights, Ohio. Generally, 37.5 hours per week as assigned. This position will likely require work to be performed outside of normal business hours for events and program activities.
Physical Requirements
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.
Hours Full Time FLSA Exempt (Salary) Compensation & Benefits
Starting range for this role is $60,000 - $70,000, commensurate with qualifications. This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.
About John Carroll University
John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences, the College of Health and the Boler College of Business, which include graduate programs. The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master's level.
The University enrolls approximately 2,300 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine's top 10 rankings of Midwest regional universities for more than 30 consecutive years.
$60k-70k yearly 23d ago
Chief of Staff Veterinarian
Banfield Pet Hospital 3.8
Poland, OH
CHIEF OF STAFF The pay range for this role (full-time) is $117,719 - $170,039. This role is also eligible for variable pay based on production. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule.
SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.
ESSENTIAL RESPONSIBILITIES AND TASKS
The ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties.
Leadership Responsibilities (approximately 20-30% of time):
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
+ Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
+ Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand.
+ Identify potential "bottlenecks" and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
+ Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates.
+ Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
+ Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand.
+ Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
+ Provide effective communication between associates, clients, field leadership and Central Team Support.
+ Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
+ Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
+ Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
+ Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director.
+ Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs).
+ Participate in market level teams, discussions, and initiatives.
+ Partner with the Practice Manager to deliver outstanding financial results for assigned hospital.
+ Responsible for the development of technical, medical skills for veterinary assistants/technicians.
+ Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
+ Provide leadership to other area hospitals as needed throughout the market.
+ Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned.
Associate Veterinarian Responsibilities (70-80% of time):
+ Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
+ Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision.
+ Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
+ Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines.
+ Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency.
+ Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets.
+ Advocate for preventive care and adoption of wellness plans.
+ Effectively communicate diagnosis and treatment plan to veterinary medical team and client.
+ Prescribe and administer drugs and vaccines as appropriate.
+ Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment.
+ Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas.
+ Strive to achieve performance metrics outlined by medical and field leadership.
+ Demonstrate integrity and ethics in all actions and behaviors.
+ Address and resolve client concerns arising from the medical care of a pet.
+ Develop strong lasting relationships with clients.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work, and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
+ Conflict Management
+ Customer Focus
+ Developing Direct Reports
+ Directing Others
+ Building Effective Teams
Functional
+ Hiring and Staffing
+ Communication Skills
+ Managing and Measuring work
+ Peer Relationships
+ Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
+ Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
+ Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
+ Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ The noise level in the work environment is moderately high.
+ Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
+ Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
+ Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.
EXPERIENCE, EDUCATION AND/OR TRAINING
+ Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
+ Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
+ Two years clinical experience required.
+ 1-3 years coaching and developing associate doctors required.
+ Meets all required clinical competencies.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:
+ Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
+ Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
+ Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
+ Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
+ Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
+ Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
+ Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
+ Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
+ Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
+ Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
+ Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
+ Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
+ Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
+ Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
+ Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
+ Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
+ Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
+ Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
+ Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
+ Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
+ Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.
#LI-KL2
$117.7k-170k yearly 60d+ ago
Manager In Training
Circle K Stores, Inc. 4.3
Lancaster, OH
Great Lakes BU - Region 02 - Market 02: 907 E Main St, Lancaster, Ohio 43130 Shift Availability Days - Evenings Job Type Full time Minimum Qualifications The minimum qualifications for a Store Manager are: * High School diploma or GED preferred. * Experience in retail sales preferred.
* Experience to perform the essential duties, responsibilities and working in the conditions described below.
* Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) .
* Ability to supervise and manage the functions listed in the CSR and ASM .
* Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
* A valid driver's license and adequate transportation to/from bank and corporate management meetings.
* Ability to communicate (orally and in writing) in English.
* Perform other duties as assigned or delegated by his/her supervisor.
ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS
Leadership and Management
* Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
* Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
* Maintain a professional and supportive image among subordinates and supervisor.
* Schedule employees within Company guidelines to maximize customer service and maintain site image.
* Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Site Relationships
* Develop positive and professional relationships with all suppliers.
* Promote excellent service and resolve customer complaints in a timely, professional manner.
* Promote and ensure a safe, positive public image within the neighboring community.
Training and Development
* Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
* Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
* Train all employees on safety procedures and promote safety awareness.
Communication
* Develop ways and means to ensure that all employees receive proper communication in a timely manner.
* Establish periodic on-going communication meetings with all site employees and the Market Manager.
Organizing and Planning
* Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
* Organize and maintain all site files and manuals.
* Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
* Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
* Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
Financial
* Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
* Budget and forecast P&L lines, as well as understand and manage merchandise margins.
* Safeguard and account for all money received and disbursed.
* Perform all other financial analysis necessary to maximize sales and net profits.
Working Conditions
* Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
* Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
* Be exposed to occasional noise.
* Work with a minimum of direction and supervision.
* At all times work as an effective manager, supervisor and leader.
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.
NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$38k-47k yearly est. 34d ago
Chief of Staff Veterinarian
Medical Management International 4.7
Poland, OH
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
CHIEF OF STAFF
The pay range for this role (full-time) is $117,719 - $170,039. This role is also eligible for variable pay based on production.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule.
SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.
ESSENTIAL RESPONSIBILITIES AND TASKS
The ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties.
Leadership Responsibilities (approximately 20-30% of time):
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand.
Identify potential “bottlenecks” and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates.
Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand.
Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
Provide effective communication between associates, clients, field leadership and Central Team Support.
Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director.
Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs).
Participate in market level teams, discussions, and initiatives.
Partner with the Practice Manager to deliver outstanding financial results for assigned hospital.
Responsible for the development of technical, medical skills for veterinary assistants/technicians.
Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
Provide leadership to other area hospitals as needed throughout the market.
Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned.
Associate Veterinarian Responsibilities (70-80% of time):
Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision.
Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines.
Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency.
Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets.
Advocate for preventive care and adoption of wellness plans.
Effectively communicate diagnosis and treatment plan to veterinary medical team and client.
Prescribe and administer drugs and vaccines as appropriate.
Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment.
Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas.
Strive to achieve performance metrics outlined by medical and field leadership.
Demonstrate integrity and ethics in all actions and behaviors.
Address and resolve client concerns arising from the medical care of a pet.
Develop strong lasting relationships with clients.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work, and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
Conflict Management
Customer Focus
Developing Direct Reports
Directing Others
Building Effective Teams
Functional
Hiring and Staffing
Communication Skills
Managing and Measuring work
Peer Relationships
Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
The noise level in the work environment is moderately high.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.
EXPERIENCE, EDUCATION AND/OR TRAINING
Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
Two years clinical experience required.
1-3 years coaching and developing associate doctors required.
Meets all required clinical competencies.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.
#LI-KL2
$117.7k-170k yearly Auto-Apply 60d+ ago
Manager in Training
Mike's Carwash 3.5
Ohio
Starting Pay $20/hour
, plus incentives.
This is an entry level position. Our APEX Award Winning Training Team will teach you all you need to know! We are proud to only promote from within for our top levels of management and focus on internal promotions for many other positions. Starting your management career with us today opens the door to many opportunities within a fast-growing company.
2024 and 2025 Best and Brightest Companies to Work for in the Nation Winner!
The Best and Brightest Companies to Work For prioritize employee satisfaction, offering competitive compensation, flexible work arrangements, and comprehensive benefits. They foster a positive work environment, encourage growth, and invest in employee development. These organizations promote inclusivity, collaboration, and corporate social responsibility, attracting and retaining top talent. Manager in Training Position Summary The Manager in Training position is our entry level management position. The primary responsibility is inspiring and leading our associates to ensure that we achieve Mike's Purpose with every customer. Primary Responsibilities
Execute the Mike's Purpose, and deliver on our Team Member Promise. This includes being a “role model” for our associates' behavior and performance.
Customer Satisfaction. Doing what it takes for all customers to leave satisfied. This includes maintaining acceptable wash quality, staffing, and professionally handling customer complaints and damages.
Operations Management. Assisting the General Manager in accomplishing location goals. Ensuring your location is operating up to all Mike's Carwash standards and guidelines at all times.
Associate Development. Completing location orientation and training checklists. Ongoing coaching and training as needed, including S.O.C. completion and delivery on a weekly basis. Documenting and delivering any applicable feedback regarding performance and disciplinary items observed during your shift.
Property and Equipment Maintenance. Assisting the General Manager in the maintenance and repairs at your location. Completing OPEX checklists thoroughly and on time. Using the fix-it- book to track any repairs you are not capable of completing. Maintaining the cleanliness of all areas of the carwash, whether they are visible to the customer or not.
Personal Development. Participating in a structured management training program and continue learning any skill or knowledge not already mastered.
Complying with company policies and procedures.
Completing other duties as assigned.
Required Work Schedule
Must work all scheduled shifts.
Must work at least five days and 40 hours each week, including every other weekend. (Unless otherwise approved)
Have the capabilities to close at least two nights each week.
Have the capabilities to open one morning each week. (On your own, Monday- Thursday only)
Work five days the week leading up to Christmas.
Ability to transfer between stores within market.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the employee to communicate verbally and in writing, hear at a conversational level, use vision for depth perception and to distinguish between basic shades and colors.
While performing the duties of this position, the employee will continuously be required to stand or walk. The employee will occasionally be required to sit, stoop, reach, and/or twist at the waist while rotating. The employee will continuously perform repetitive movements, use hands for gripping pressure, and operate hand and foot controls. The employee will infrequently be required to lift 50lbs. for up to 3 feet. The employee will occasionally be required to pull 10 lbs. for up to 10 feet and carry up to 50lbs. for 10 feet. The employee may also be required to repeatedly bend, kneel, and balance. The employee will rarely be required to climb stairs and ladders.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will occasionally be required to work with machinery with moving parts and wear gloves. The employee will continuously be required to work outdoors in temperatures of 0-100 degrees Fahrenheit. The employee will occasionally be required to work alone. The employee will frequently be required to work with chemicals and wear eye or hearing protection.
Performance Factors
Customer Focus: Consistently places a high value on customers and all issues related to customer; objectively listens to, understands and represents customer feedback; anticipates customer needs and develops appropriate solutions; meets all promises and commitments made to customers.
Decision Making: Demonstrates an ability to make difficult decisions in a timely manner; gathers relevant input and develops a rationale for making decisions; evaluates the impact or consequences of decisions before making them; acts decisively despite obstacles, resistance or opposition; accepts consequences of decisions; willing to correct erroneous decisions when necessary; defends rationale for decisions when necessary.
Empathy: Identifying with and caring about others. Demonstrates genuine concern for others. Respects and values people. Perceives and is sensitive to the emotions people experience. Expends considerable effort to understand the real needs, concerns and feelings of others. Advocates for the interests, needs and wants of others. Demonstrates cross-cultural sensitivity and understanding. Takes personal and/or professional risks for the sake of others.
Flexibility: Responds promptly to shifts in direction, priorities and schedules; demonstrates agility in accepting new ideas, approaches and/or methods; effective in juggling multiple priorities and tasks; modifies methods or strategies to fit changing circumstances; adapts personal style to work with different people; maintains productivity during transitions, even in the midst of chaos; embraces and/or champions change.
Problem Solving Ability: Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one.
Resiliency: Continues toward goals in the face of difficulty and adversity; handles criticism and rejection from others with objectivity; recovers quickly from personal setbacks; moves past unforeseen obstacles without unnecessary delay.
Teamwork: Respects team members and their individual perspectives; makes team mission and objectives a priority; works toward consensus when team decisions are required; meets agreed-upon deadlines on team assignments and commitments; shares responsibility with team members for successes and failures; keeps team members informed regarding projects; supports team decisions; recognizes and appreciates the contribution of team members; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members.
Minimum Qualifications
Reasoning and Development: Ability to deal with practical problems and implement appropriate solutions.
Mathematical Development: Ability to score an 80% on our
Money Handling Skills Assessment
without use of a calculator.
Language Development: Ability to read product manuals and reports, workplace rules and procedures; using understandable English; Speak with poise and confidence and/or effectively deal with customers.
#level3
$20 hourly 19d ago
Full Time Framing Manager - BONUS OPPORTUNITIES **WILL TRAIN**
Michaels Stores 4.3
Mentor, OH
Store - CLEV-MENTOR, OH Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
Major Activities
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Develop and coach the team selling behaviors
* Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
* Achieve your KPI's and manage the framing team to achieve their role KPI's
* Review sales and production workload and build plans and sales floor time for networking.
* Manage and execute the inventory management processes as assigned
* Manage and execute shrink and safety programs.
* Serve as Manager on Duty (MOD)
* Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
* Partners with MOD's daily on the expectations of framing and other framers.
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
* Acknowledge customers, help locate product and provide solutions
* Assist with Omni channel processes
Other duties as assigned
Minimum Type of experience the job requires
* Basic computer skills
Preferred Type of experience the job requires
* Previous custom framing experience is preferred
* Retail management experience
* Experience leading a sales team
Physical Requirements
* Regular bending, lifting, carrying, reaching and stretching
* Ability to move throughout the store
* Ability to remain standing for long periods of time
* Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$13.00 - $17.50
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$13-17.5 hourly Auto-Apply 60d+ ago
Manager in Training
Mike's Express Car Wash
South Lebanon, OH
Starting Pay $20/hour, plus incentives. This is an entry level position. Our APEX Award Winning Training Team will teach you all you need to know! We are proud to only promote from within for our top levels of management and focus on internal promotions for many other positions. Starting your management career with us today opens the door to many opportunities within a fast-growing company.
2024 and 2025 Best and Brightest Companies to Work for in the Nation Winner!
The Best and Brightest Companies to Work For prioritize employee satisfaction, offering competitive compensation, flexible work arrangements, and comprehensive benefits. They foster a positive work environment, encourage growth, and invest in employee development. These organizations promote inclusivity, collaboration, and corporate social responsibility, attracting and retaining top talent.
Manager in Training
Position Summary
The Manager in Training position is our entry level management position. The primary responsibility is inspiring and leading our associates to ensure that we achieve Mike's Purpose with every customer.
Primary Responsibilities
* Execute the Mike's Purpose, and deliver on our Team Member Promise. This includes being a "role model" for our associates' behavior and performance.
* Customer Satisfaction. Doing what it takes for all customers to leave satisfied. This includes maintaining acceptable wash quality, staffing, and professionally handling customer complaints and damages.
* Operations Management. Assisting the General Manager in accomplishing location goals. Ensuring your location is operating up to all Mike's Carwash standards and guidelines at all times.
* Associate Development. Completing location orientation and training checklists. Ongoing coaching and training as needed, including S.O.C. completion and delivery on a weekly basis. Documenting and delivering any applicable feedback regarding performance and disciplinary items observed during your shift.
* Property and Equipment Maintenance. Assisting the General Manager in the maintenance and repairs at your location. Completing OPEX checklists thoroughly and on time. Using the fix-it- book to track any repairs you are not capable of completing. Maintaining the cleanliness of all areas of the carwash, whether they are visible to the customer or not.
* Personal Development. Participating in a structured management training program and continue learning any skill or knowledge not already mastered.
* Complying with company policies and procedures.
* Completing other duties as assigned.
Required Work Schedule
* Must work all scheduled shifts.
* Must work at least five days and 40 hours each week, including every other weekend. (Unless otherwise approved)
* Have the capabilities to close at least two nights each week.
* Have the capabilities to open one morning each week. (On your own, Monday- Thursday only)
* Work five days the week leading up to Christmas.
* Ability to transfer between stores within market.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position requires the employee to communicate verbally and in writing, hear at a conversational
level, use vision for depth perception and to distinguish between basic shades and colors.
While performing the duties of this position, the employee will continuously be required to stand or walk. The employee will occasionally be required to sit, stoop, reach, and/or twist at the waist while rotating. The employee will continuously perform repetitive movements, use hands for gripping pressure, and operate hand and foot controls. The employee will infrequently be required to lift 50lbs. for up to 3 feet. The employee will occasionally be required to pull 10 lbs. for up to 10 feet and carry up to 50lbs. for 10 feet. The employee may also be required to repeatedly bend, kneel, and balance. The employee will rarely be required to climb stairs and ladders.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee will occasionally be required to work with machinery with moving parts and wear gloves. The employee will continuously be required to work outdoors in temperatures of 0-100 degrees Fahrenheit. The employee will occasionally be required to work alone. The employee will frequently be required to work with chemicals and wear eye or hearing protection.
Performance Factors
* Customer Focus: Consistently places a high value on customers and all issues related to customer; objectively listens to, understands and represents customer feedback; anticipates customer needs and develops appropriate solutions; meets all promises and commitments made to customers.
* Decision Making: Demonstrates an ability to make difficult decisions in a timely manner; gathers relevant input and develops a rationale for making decisions; evaluates the impact or consequences of decisions before making them; acts decisively despite obstacles, resistance or opposition; accepts consequences of decisions; willing to correct erroneous decisions when necessary; defends rationale for decisions when necessary.
* Empathy: Identifying with and caring about others. Demonstrates genuine concern for others. Respects and values people. Perceives and is sensitive to the emotions people experience. Expends considerable effort to understand the real needs, concerns and feelings of others. Advocates for the interests, needs and wants of others. Demonstrates cross-cultural sensitivity and understanding. Takes personal and/or professional risks for the sake of others.
* Flexibility: Responds promptly to shifts in direction, priorities and schedules; demonstrates agility in accepting new ideas, approaches and/or methods; effective in juggling multiple priorities and tasks; modifies methods or strategies to fit changing circumstances; adapts personal style to work with different people; maintains productivity during transitions, even in the midst of chaos; embraces and/or champions change.
* Problem Solving Ability: Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one.
* Resiliency: Continues toward goals in the face of difficulty and adversity; handles criticism and rejection from others with objectivity; recovers quickly from personal setbacks; moves past unforeseen obstacles without unnecessary delay.
* Teamwork: Respects team members and their individual perspectives; makes team mission and objectives a priority; works toward consensus when team decisions are required; meets agreed-upon deadlines on team assignments and commitments; shares responsibility with team members for successes and failures; keeps team members informed regarding projects; supports team decisions; recognizes and appreciates the contribution of team members; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members.
Minimum Qualifications
* Reasoning and Development: Ability to deal with practical problems and implement appropriate solutions.
* Mathematical Development: Ability to score an 80% on our Money Handling Skills Assessment without use of a calculator.
* Language Development: Ability to read product manuals and reports, workplace rules and procedures; using understandable English; Speak with poise and confidence and/or effectively deal with customers.
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