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Director of training skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Michael Baker,

Marcquis Parham

Below we've compiled a list of the most critical director of training skills. We ranked the top skills for directors of training based on the percentage of resumes they appeared on. For example, 15.4% of director of training resumes contained customer service as a skill. Continue reading to find out what skills a director of training needs to be successful in the workplace.

15 director of training skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how directors of training use customer service:

Provide supervision of Train Operations Managers including review of procedures and coordination of with Engineering, Mechanical and Customer Service elements.
Planned, developed, and implemented consistent quality assurance methodology to meet customer service standards across all locations and clients.

2. Training Materials

Here's how directors of training use training materials:

Standardized restaurant training materials throughout the company to throughout Developed recruiting strategy to support company growth throughout the company.
Developed all aspects of training materials including syllabus, instructional information, and guidance for product application and techniques.

3. Project Management

Here's how directors of training use project management:

Project management/designed curriculum and professional development materials.
Directed the coordination of training for internal associates with external Identity and Access Management software solutions and Project Management vendors.

4. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how directors of training use oversight:

Developed procedural training for the program facilitators and provided oversight to insure the operation was conducted entirely by the established guidelines.
Developed curriculum and educational programs; directed expected outcomes; oversight of client services; and monitored financial budgets of programs.

5. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how directors of training use professional development:

Contributed to and provided professional development and training opportunities for college students interested in working in the personal training field.
Mentor 5 administrators and 3 assistant administrators in areas of professional development, community outreach, student engagement and recruitment.

6. Training Curriculum

Here's how directors of training use training curriculum:

Designed an orientation and corrective training curriculum for company drivers and mechanics while offering support and constructive feedback to department heads.
Created, developed and facilitated training curriculum to address domestic violence in the African American community and prisoner reentry.

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7. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how directors of training use human resources:

Conducted historical research and identified 85 special experience identifiers - adjusted training requirements for better allocation of human resources.
Managed the training function within the Human Resources Department including the development and facilitation of customized training programs.

8. PowerPoint

Here's how directors of training use powerpoint:

Utilized PowerPoint and software demonstrations.
Developed PowerPoint slides for monthly reviews with Program Management and quarterly meetings with S/W Directorate Leadership team.

9. Learning Management System

A learning management system or LMS is application software used for administration, tracking, or documentation purposes in education institutes, offices, learning, or training programs. It streamlines the daily chores and reduces the time spent on manual administration tasks. LMS provides a broad array of access to eLearning platforms and also reduces learning and development costs. Google Classrooms, Blackboard Learn are examples of learning management systems

Here's how directors of training use learning management system:

Implemented two Learning Management Systems to efficiently administrate, document, track, report and deliver electronic educational technology courses.
Directed innovative team of learning technologists and multimedia producers supporting field-facing Learning Management System (LMS).

10. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how directors of training use cpr:

Train behavioral health staff in CPR & First Aid, form usage and proper documentation.
Verified CPR and First Aid certifications were current.

11. Training Sessions

Here's how directors of training use training sessions:

Develop and conduct mandatory or other specialized training sessions in areas where other internal resources are limited or unavailable.
Solicit and generate new business accounts through the offering of educational presentations and training sessions.

12. Subject Matter Experts

Here's how directors of training use subject matter experts:

Developed and coordinated a bi-weekly new hire orientation program, utilizing subject matter experts throughout the company as facilitators.
Collaborated with department leads and Subject Matter Experts to successfully build and deliver new 'Train the Trainer' programs.

13. Technical Training

Technical Training refers to the act of teaching individuals the technical skills needed for various positions. This training may be on a form of software (though this doesn't include any coding technology), how to repair a piece of machinery, or how to operate a piece of machinery.

Here's how directors of training use technical training:

Hired to develop and maintain a world-class technical training/learning environment to support external customers and internal associates.
Determined feasibility and demand for company's technical training products and helped position them for competitive advantage.

14. Management Training

Here's how directors of training use management training:

Developed and implemented management training for new and tenured regional directors, district sales managers and managed care account managers.
Re-designed Management University Program and implemented in-club training programs for MIT's reducing all costs associated with management training.

15. Curriculum Development

Here's how directors of training use curriculum development:

Directed training of a 400-person Military Intelligence Group, including curriculum development and cooperative programs with other military schools.
Identified and hired leading ESL instructors to assist with curriculum development and integration into existing training programs.

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What skills help Directors Of Training find jobs?

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What director of training skills would you recommend for someone trying to advance their career?

Michael Baker

Founder & Partner, m3 Development

I am a big fan of graduate's taking a gap year to help get themselves set-up for success in their career. I recommend finding what you're passionate about that is employable. For example, if you want to work in the non-profit sector and have a specific area that has impacted you in your life, find an organization you can volunteer with that aligns with your specific area of interest. Some organizations will offer internships to recent graduates; if you have an interest in the cause, go for it. Those internships will help you determine if this is the direction you want to go, or not, for your career. Also, take advantage of career counseling services offered by the institution you just graduated from. They can help you by providing guidance and assessment tools to help you identify your skills, interests, and areas you need to develop. Good assessment tests are the Myers-Briggs Type Indicator, DISC Assessment, and others.

I also think those taking a gap year use the time wisely to develop relationships with fellow graduates, alumni, potential employers, friends, and family. Have an introductory networking conversation with someone in an interesting field you might want to work in. Taking the initiative shows you are resourceful and seeking others' advice. All should be on LinkedIn and take advantage of networking. Look for, and join, professional association young professional groups in your area of interest. When able to participate in webinars, Zooms, online conferences, professional development seminars, graduate test preparation courses, training, networking events, and other opportunities to learn and build your network. Gap year graduates should be focused on acquiring the skills you need for your next step, whether it is going to work or graduate school. For everyone, the skills needed are different. I always recommend graduates enhance their interpersonal communication abilities, learn to listen to others, develop writing skills, focus on developing task-oriented habits to actually get things done (For example: Making a to-do list for every day and sticking to it; repetition will build this habit and needed skill set), take the time to learn what the dress-code looks like in the professional environment you want to be in, be aware and knowledgeable of the latest in technology, and continue to ask questions. This is a great time in your life; take advantage of it.

What type of skills will young Directors of training need?

Marcquis Parham

Assistant Director of the Career and Leadership Development Center, Ohio University

Resiliency, Adaptability, and Innovation are key in today's workforce. Past generations have shown that the average graduate needs to be ready to change careers on average 3-5 times prior to retirement, and current trends can only continue to expand this phenomenon. The current workforce are inclined to the upcoming generations for ideas and solutions. Creativity and innovation are coveted in today's workplace.

Do you want to know more?

List of director of training skills to add to your resume

The most important skills for a director of training resume and required skills for a director of training to have include:

Customer Service
Training Materials
Project Management
Oversight
Professional Development
Training Curriculum
Human Resources
PowerPoint
Learning Management System
CPR
Training Sessions
Subject Matter Experts
Technical Training
Management Training
Curriculum Development

Performance Management
ROI
Program Development
Direct Reports
Staff Development
Blended Learning
Leadership Development
Training Courses
Education Programs
Training Programs
ELearning
Strategic Plan
Performance Evaluations
Training Budget
Business Development

Training Classes
Training Modules
Law Enforcement
Training Manuals
Product Knowledge
Led Training
Training Events
Succession Planning
FAA
Applied Behavior Analysis
Technical Assistance
Executive Management
Various Training
Syllabus
Fitness Assessments

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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