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What is a director/operations manager and how to become one
Director/operations managers are responsible for managing the overall operations and the effective management of labor, productivity, quality control, and safety measures as established and set for the operations department. They ensure safe and efficient operations and enhance representation on regulatory issues. They also enhance the operational procedure, systems, and principles in the areas of information flow.
Director/operations managers ensure all operations are carried on in an appropriate, cost-effective way. They help the organization's processes remain legally compliant and examine financial data and use them to improve profitability. They also manage budgets and forecasts, perform quality controls, and find ways to increase the quality of customer service. A great director/operations manager needs to possess excellent communication and organizational skills.
Director/operations managers typically hold a bachelor's degree in business, operations management, or other related fields. They are expected to have proven work experience as an operations manager or a similar role and knowledge of organizational effectiveness and operations management.
What general advice would you give to a director/operations manager?
Eric Olsen
Professor, Industrial Technology and Packaging, Orfalea College of Business
Avg. Salary $108,519
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.47%
Asian 6.42%
Black or African American 6.24%
Hispanic or Latino 15.40%
Unknown 4.35%
White 67.13%
Genderfemale 29.58%
male 70.42%
Age - 44American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 44Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Director/operations manager career paths
Key steps to become a director/operations manager
Explore director/operations manager education requirements
Start to develop specific director/operations manager skills
Skills Percentages Customer Service 13.46% Financial Statements 8.94% Payroll 8.12% Safety Program 7.51% ISO 6.90% Complete relevant director/operations manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New director/operations managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a director/operations manager based on U.S. Bureau of Labor Statistics data and data from real director/operations manager resumes.Gain additional director/operations manager certifications
More About CertificationsDirector/operations manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific director/operations manager certification, having one may help you stand out relative to other applicants.
The most common certifications for director/operations managers include OSHA Safety Certificate and Certified Food Manager (CFM).
Research director/operations manager duties and responsibilities
- Lead high-profile ERP implementation team and ISO 9001:2000 team, ensuring seamless technology and standards integration and conducting internal ISO audits.
- Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
- Generate reports for divisional managers, and participate in reviews to ensure standards of safety and ISO compliance have been meet.
- Coordinate equipment vendors, oversight of training, procedures, facility testing and transitional operation.
Prepare your director/operations manager resume
When your background is strong enough, you can start writing your director/operations manager resume.
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Apply for director/operations manager jobs
Now it's time to start searching for a director/operations manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first director/operations manager job
Are you a director/operations manager?
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Average director/operations manager salary
The average director/operations manager salary in the United States is $108,519 per year or $52 per hour. Director/operations manager salaries range between $73,000 and $161,000 per year.
What am I worth?
How do director/operations managers rate their job?
Director/operations manager reviews
I love being able to mold my team and the distribution center to the culture of respect and accountability! Having senior and executive leadership support is a huge positive factor in making this happen!!
Long hours and calls outside of regular business hours are the norm!
People Busy Money Busy and variety in a job Solving problems
I love it and I wish I was back at my old job but I guess it is what it is
Not being loyal
Updated January 8, 2025
