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Director/Operations Manager Careers

Director/operations managers are responsible for managing the overall operations and the effective management of labor, productivity, quality control, and safety measures as established and set for the operations department. They ensure safe and efficient operations and enhance representation on regulatory issues. They also enhance the operational procedure, systems, and principles in the areas of information flow.

Director/operations managers ensure all operations are carried on in an appropriate, cost-effective way. They help the organization's processes remain legally compliant and examine financial data and use them to improve profitability. They also manage budgets and forecasts, perform quality controls, and find ways to increase the quality of customer service. A great director/operations manager needs to possess excellent communication and organizational skills.

Director/operations managers typically hold a bachelor's degree in business, operations management, or other related fields. They are expected to have proven work experience as an operations manager or a similar role and knowledge of organizational effectiveness and operations management.

There is more than meets the eye when it comes to being a director/operations manager. For example, did you know that they make an average of $40.91 an hour? That's $85,083 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.

What Does a Director/Operations Manager Do

There are certain skills that many director/operations managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.

When it comes to the most important skills required to be a director/operations manager, we found that a lot of resumes listed 12.0% of director/operations managers included procedures, while 8.9% of resumes included customer service, and 8.2% of resumes included ensure compliance. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the director/operations manager job title. But what industry to start with? Most director/operations managers actually find jobs in the hospitality and health care industries.

How To Become a Director/Operations Manager

If you're interested in becoming a director/operations manager, one of the first things to consider is how much education you need. We've determined that 56.7% of director/operations managers have a bachelor's degree. In terms of higher education levels, we found that 10.2% of director/operations managers have master's degrees. Even though most director/operations managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a director/operations manager. When we researched the most common majors for a director/operations manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on director/operations manager resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a director/operations manager. In fact, many director/operations manager jobs require experience in a role such as general manager. Meanwhile, many director/operations managers also have previous career experience in roles such as operations manager or operations director.

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Average Salary
$85,083
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
125,732
Job Openings

Director/Operations Manager Career Paths

Top Careers Before Director/Operations Manager

Top Careers After Director/Operations Manager

Director/Operations Manager Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Director/Operations Manager

Director/Operations Managers in America make an average salary of $85,083 per year or $41 per hour. The top 10 percent makes over $135,000 per year, while the bottom 10 percent under $53,000 per year.
Average Salary
$85,083
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
New York, NY
Salary Range93k - 165k$125k$124,540
San Francisco, CA
Salary Range88k - 173k$124k$123,657
Boulder, CO
Salary Range62k - 120k$87k$86,694
Chicago, IL
Salary Range60k - 111k$82k$82,443
Merrimack, NH
Salary Range62k - 107k$82k$81,657
Baton Rouge, LA
Salary Range58k - 110k$81k$80,804
$50k
$173k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Director of Operations/Data Manager
Director of Operations/Data Manager
Georgetown University
Georgetown University
03/08/2021
03/08/2021
$79,25903/08/2021
$79,259
Director of Operations/Data Manager
Director of Operations/Data Manager
Georgetown University
Georgetown University
02/26/2021
02/26/2021
$79,25902/26/2021
$79,259
Associate Director, Complex Operations Manager
Associate Director, Complex Operations Manager
UBS Financial Services Inc.
UBS Financial Services Inc.
12/28/2020
12/28/2020
$98,50012/28/2020
$98,500
Associate Director of Operations and Training Manager
Associate Director of Operations and Training Manager
University of Colorado Boulder
University of Colorado Boulder
12/25/2020
12/25/2020
$100,00012/25/2020
$100,000
Associate Director of Operations and Training Manager
Associate Director of Operations and Training Manager
University of Colorado
University of Colorado
12/23/2020
12/23/2020
$100,00012/23/2020
$100,000
See More Recent Salaries

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Director/Operations Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Director/Operations Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Director/Operations Manager Resume

At Zippia, we went through countless Director/Operations Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Director/Operations Manager Demographics

Gender

male

67.1 %

female

28.9 %

unknown

4.0 %

Ethnicity

White

73.0 %

Hispanic or Latino

12.8 %

Asian

6.0 %

Foreign Languages Spoken

Spanish

54.0 %

French

8.1 %

German

5.6 %
See More Demographics

Director/Operations Manager Education

Majors

Business
37.2 %

Degrees

Bachelors

56.7 %

Associate

13.5 %

Certificate

13.5 %

Top Colleges for Director/Operations Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

6. University of Texas at Austin

Austin, TX • Private

In-State Tuition
$10,610
Enrollment
40,329

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

9. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

10. Lehigh University

Bethlehem, PA • Private

In-State Tuition
$52,930
Enrollment
5,030
See More Education Info

Online Courses For Director/Operations Manager That You May Like

Operations Management
edX (Global)

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand? In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. Operations Management helps you to understand the role of OM in a firm and to develop...

Hotel Management Fundamentals - Hotel Management Operations
udemy
4
(342)

Learn hotel management basics, dive into hotel operations, succeed in your hotel management career and become a manager...

Business Operations Specialist
ed2go

Business Operations Specialist...

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Top Skills For a Director/Operations Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.0% of director/operations managers listed procedures on their resume, but soft skills such as communication skills and leadership skills are important as well.

Best States For a Director/Operations Manager

Some places are better than others when it comes to starting a career as a director/operations manager. The best states for people in this position are Rhode Island, New York, California, and New Jersey. Director/operations managers make the most in Rhode Island with an average salary of $127,075. Whereas in New York and California, they would average $122,663 and $113,143, respectively. While director/operations managers would only make an average of $102,338 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Director/Operations Manager Jobs:
410
Highest 10% Earn:
$181,000
Location Quotient:
1.07
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Minnesota

Total Director/Operations Manager Jobs:
1,342
Highest 10% Earn:
$159,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. California

Total Director/Operations Manager Jobs:
4,949
Highest 10% Earn:
$197,000
Location Quotient:
0.93
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Director/Operations Manager Employers

1. United States Army
4.2
Avg. Salary: 
$103,072
Director/Operations Managers Hired: 
27+
2. UBS
4.8
Avg. Salary: 
$97,737
Director/Operations Managers Hired: 
14+
3. Sodexo Operations
4.2
Avg. Salary: 
$105,621
Director/Operations Managers Hired: 
11+
4. Circuit City
4.1
Avg. Salary: 
$114,356
Director/Operations Managers Hired: 
11+
5. Chick-fil-A
4.1
Avg. Salary: 
$54,686
Director/Operations Managers Hired: 
9+
6. Amedisys Home Health and Hospice Care
4.7
Avg. Salary: 
$100,308
Director/Operations Managers Hired: 
6+

Director/Operations Manager Videos

Updated October 2, 2020