Director/operations managers are responsible for managing the overall operations and the effective management of labor, productivity, quality control, and safety measures as established and set for the operations department. They ensure safe and efficient operations and enhance representation on regulatory issues. They also enhance the operational procedure, systems, and principles in the areas of information flow.
Director/operations managers ensure all operations are carried on in an appropriate, cost-effective way. They help the organization's processes remain legally compliant and examine financial data and use them to improve profitability. They also manage budgets and forecasts, perform quality controls, and find ways to increase the quality of customer service. A great director/operations manager needs to possess excellent communication and organizational skills.
Director/operations managers typically hold a bachelor's degree in business, operations management, or other related fields. They are expected to have proven work experience as an operations manager or a similar role and knowledge of organizational effectiveness and operations management.
There is more than meets the eye when it comes to being a director/operations manager. For example, did you know that they make an average of $40.91 an hour? That's $85,083 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many director/operations managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.
When it comes to the most important skills required to be a director/operations manager, we found that a lot of resumes listed 12.0% of director/operations managers included procedures, while 8.9% of resumes included customer service, and 8.2% of resumes included ensure compliance. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the director/operations manager job title. But what industry to start with? Most director/operations managers actually find jobs in the hospitality and health care industries.
If you're interested in becoming a director/operations manager, one of the first things to consider is how much education you need. We've determined that 56.7% of director/operations managers have a bachelor's degree. In terms of higher education levels, we found that 10.2% of director/operations managers have master's degrees. Even though most director/operations managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a director/operations manager. When we researched the most common majors for a director/operations manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on director/operations manager resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a director/operations manager. In fact, many director/operations manager jobs require experience in a role such as general manager. Meanwhile, many director/operations managers also have previous career experience in roles such as operations manager or operations director.