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Director/operations manager vs general manager of operations

The differences between director/operations managers and general managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director/operations manager and a general manager of operations. Additionally, a director/operations manager has an average salary of $108,519, which is higher than the $89,522 average annual salary of a general manager of operations.

The top three skills for a director/operations manager include customer service, financial statements and payroll. The most important skills for a general manager of operations are customer service, develop team, and financial statements.

Director/operations manager vs general manager of operations overview

Director/Operations ManagerGeneral Manager Of Operations
Yearly salary$108,519$89,522
Hourly rate$52.17$43.04
Growth rate6%6%
Number of jobs242,743382,581
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 63%
Average age4444
Years of experience66

What does a director/operations manager do?

A director/operations manager spearheads and oversees the operations of an organization. They primarily set goals and guidelines, establish roadmaps and timelines, participate in recruitment procedures, and implement policies and regulations, developing new ones as necessary. They monitor operations, pointing out issues and concerns should there be any. They also have the responsibility to make decisions, negotiate and finalize deals with external parties, and build strong relationships with business partners. Moreover, a director/operations manager encourages and leads employees towards the organization's short and long-term goals while promoting industry and company standards.

What does a general manager of operations do?

General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

Director/operations manager vs general manager of operations salary

Director/operations managers and general managers of operations have different pay scales, as shown below.

Director/Operations ManagerGeneral Manager Of Operations
Average salary$108,519$89,522
Salary rangeBetween $73,000 And $161,000Between $48,000 And $165,000
Highest paying CitySan Francisco, CAJersey City, NJ
Highest paying stateRhode IslandNew Jersey
Best paying companyNovartisYuma Regional Medical Center
Best paying industryProfessional-

Differences between director/operations manager and general manager of operations education

There are a few differences between a director/operations manager and a general manager of operations in terms of educational background:

Director/Operations ManagerGeneral Manager Of Operations
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director/operations manager vs general manager of operations demographics

Here are the differences between director/operations managers' and general managers of operations' demographics:

Director/Operations ManagerGeneral Manager Of Operations
Average age4444
Gender ratioMale, 70.4% Female, 29.6%Male, 81.2% Female, 18.8%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between director/operations manager and general manager of operations duties and responsibilities

Director/operations manager example responsibilities.

  • Lead high-profile ERP implementation team and ISO 9001:2000 team, ensuring seamless technology and standards integration and conducting internal ISO audits.
  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Generate reports for divisional managers, and participate in reviews to ensure standards of safety and ISO compliance have been meet.
  • Coordinate equipment vendors, oversight of training, procedures, facility testing and transitional operation.
  • Submit bi-weekly timekeeping to corporate and follow up once payroll are received with resolutions to payroll relate problems.
  • Develop and implement learning strategies for educating staff to utilize a new windows base system for executive management approval.
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General manager of operations example responsibilities.

  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Establish company's social network presence via Facebook.
  • Install, maintain, and support all hardware components ranging from scanners, POS devices and BMI readers.
  • Experience with various cash/credit management, facility monitoring, processing, digital signage, POS and remote ticketing systems.
  • Implement corporate program to increaselikes and interactions on station Facebook pages.
  • Coordinate office management, reporting, accounting, payroll, regulatory compliance and financial responsibility.
  • Show more

Director/operations manager vs general manager of operations skills

Common director/operations manager skills
  • Customer Service, 13%
  • Financial Statements, 9%
  • Payroll, 8%
  • Safety Program, 8%
  • ISO, 7%
  • Logistics, 4%
Common general manager of operations skills
  • Customer Service, 20%
  • Develop Team, 6%
  • Financial Statements, 6%
  • Logistics, 6%
  • Payroll, 6%
  • Continuous Improvement, 4%

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