Director/operations manager vs senior operations manager

Differences between director/operations manager and senior operations manager duties and responsibilities

Director/operations manager example responsibilities.

• Lead high-profile ERP implementation team and ISO 9001:2000 team, ensuring seamless technology and standards integration and conducting internal ISO audits.
• Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
• Generate reports for divisional managers, and participate in reviews to ensure standards of safety and ISO compliance have been meet.
• Coordinate equipment vendors, oversight of training, procedures, facility testing and transitional operation.
• Submit bi-weekly timekeeping to corporate and follow up once payroll are received with resolutions to payroll relate problems.
• Develop and implement learning strategies for educating staff to utilize a new windows base system for executive management approval.
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Senior operations manager example responsibilities.

• Organize efforts of team to achieve ACD productivity goals.
• Manage the build-out and daily operations of a network operations center (NOC).
• Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
• Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
• Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
• Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
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