Director project management office job description
Updated March 14, 2024
12 min read
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Example director project management office requirements on a job description
Director project management office requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in director project management office job postings.
Sample director project management office requirements
- Bachelor's degree in Project Management, Business Administration or related field
- Minimum of 10 years of experience in project management, with at least 5 years in a leadership role
- PMP certification
- Experience in agile methodologies
- Proven ability to manage multiple projects and teams simultaneously
Sample required director project management office soft skills
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to build and maintain strong relationships with stakeholders
- Problem-solving and critical thinking skills
- Ability to adapt to change and work under pressure
Director project management office job description example 1
Tufts Health Plan director project management office job description
Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities.
Job Summary
The Director of the Integration Management Office is responsible, on behalf of the Executive Sponsor or Business Sponsor, for the successful delivery of new capabilities via the coordinated management of multiple, complex, technology intensive, cross-functional projects, their inter-dependencies, and risks, and in many cases, ongoing operations which are directed toward a common objective. The Director of the Integration Management Office works with constituent Program/Project Managers - who are responsible to the Director of the Integration Management Office for the execution of their project and its impact on the program, to monitor cost, schedule, quality and technical performance of component projects and operations, while working with different constituents and stakeholders to ensure the overall integrity, coherence and ultimate success of the program. The Director of the Integration Management Office is also responsible for determining and coordinating the sharing of resources among their constituent projects for the overall benefit of the program, as well as for stakeholder management both internal and external to the organization As member of the Project Management Office, this position reports to a Vice President of the Integration Management Office.
Key Responsibilities/Duties - what you will be doing
The Director of the Integration Management Office works with constituent Program/Project Managers - who are responsible to the Director of the Integration Management Office for the execution of their project and its impact on the program, to monitor cost, schedule, quality and technical performance of component projects and operations, while working with different constituents and stakeholders to ensure the overall integrity, coherence and ultimate success of the program.Responsible for determining and coordinating the sharing of resources among their constituent projects for the overall benefit of the program, as well as for stakeholder management both internal and external to the organization As member of the Project Management Office, this position reports to a Vice President of the Integration Management Office.
#LI-Hybrid
#LI-JS1
Qualifications - what you need to perform the job
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Commitment to Diversity, Equity & Inclusion
Point32Health is committed to making diversity, equity, and inclusion part of everything we do-from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
COVID Policy
Please note: As of January 18, 2022, all employees - including remote employees - must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities.
Job Summary
The Director of the Integration Management Office is responsible, on behalf of the Executive Sponsor or Business Sponsor, for the successful delivery of new capabilities via the coordinated management of multiple, complex, technology intensive, cross-functional projects, their inter-dependencies, and risks, and in many cases, ongoing operations which are directed toward a common objective. The Director of the Integration Management Office works with constituent Program/Project Managers - who are responsible to the Director of the Integration Management Office for the execution of their project and its impact on the program, to monitor cost, schedule, quality and technical performance of component projects and operations, while working with different constituents and stakeholders to ensure the overall integrity, coherence and ultimate success of the program. The Director of the Integration Management Office is also responsible for determining and coordinating the sharing of resources among their constituent projects for the overall benefit of the program, as well as for stakeholder management both internal and external to the organization As member of the Project Management Office, this position reports to a Vice President of the Integration Management Office.
Key Responsibilities/Duties - what you will be doing
The Director of the Integration Management Office works with constituent Program/Project Managers - who are responsible to the Director of the Integration Management Office for the execution of their project and its impact on the program, to monitor cost, schedule, quality and technical performance of component projects and operations, while working with different constituents and stakeholders to ensure the overall integrity, coherence and ultimate success of the program.Responsible for determining and coordinating the sharing of resources among their constituent projects for the overall benefit of the program, as well as for stakeholder management both internal and external to the organization As member of the Project Management Office, this position reports to a Vice President of the Integration Management Office.
#LI-Hybrid
#LI-JS1
Qualifications - what you need to perform the job
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Commitment to Diversity, Equity & Inclusion
Point32Health is committed to making diversity, equity, and inclusion part of everything we do-from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
COVID Policy
Please note: As of January 18, 2022, all employees - including remote employees - must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
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Director project management office job description example 2
McLaren Health Care director project management office job description
Responsible for the overall delivery and management of projects, providing leadership and management of PMO resources, functions, and methodology. Engages with other business organizations to solicit ideas for process improvements, and helps leaders navigate the project intake, prioritization, and approval processes. Supports project managers with large initiatives and programs that span multiple business lines. Interacts with Executive Leadership to provide strategic input to corporate initiatives and goals.
**Essential Functions and Responsibilities** **:**
1. Partners with the Vice President of IT PMO in establishing and managing overall Project Management operations to improve project performance, outcomes, and end-user satisfaction.
2. Assists with the design of McLaren's overall PMO structure, including creating a process hierarchy that streamlines IT processes and eliminates redundancy.
3. Manage IT project portfolios and works with Sr. Project Managers to align initiatives to broader organizational goals.
4. Assists in establishing internal and external policies, standards, processes and templates for project managers
5. Establishes processes to identify, track, escalate, resolve and report customer problems.
6. Oversees the development of project roadmaps, identifying and mitigating risks, interdependencies, and constraints
**Qualifications**
**Qualifications:**
_Required:_
+ High school diploma or GED.
+ Ten years of progressively responsible IT and service leadership related experience in a multi-site health system organization.
+ Three years of experience in managing multiple, medium to large, cross functional teams or projects and influencing senior level management and key stakeholders.
+ Active Project Management Professional (PMP) certification required
**OR**
+ Bachelor's degree from an accredited college or university, preferably in computer science, information systems, business administration or another related field.
+ Six years of progressively responsible IT and service leadership related experience in a multi-site health system organization.
+ Three years of experience in managing multiple, medium to large, cross functional teams or projects and influencing senior level management and key stakeholders.
+ Active Project Management Professional (PMP) certification required
**Job:** Director
**Primary Location:** Michigan-Auburn Hills-Auburn Hills - CER
**Organization** MHC00-McLaren Health Care
**Employee Status** Regular
**Shift** Day Job
**Job Type** Standard
**Schedule** Full-time
**Essential Functions and Responsibilities** **:**
1. Partners with the Vice President of IT PMO in establishing and managing overall Project Management operations to improve project performance, outcomes, and end-user satisfaction.
2. Assists with the design of McLaren's overall PMO structure, including creating a process hierarchy that streamlines IT processes and eliminates redundancy.
3. Manage IT project portfolios and works with Sr. Project Managers to align initiatives to broader organizational goals.
4. Assists in establishing internal and external policies, standards, processes and templates for project managers
5. Establishes processes to identify, track, escalate, resolve and report customer problems.
6. Oversees the development of project roadmaps, identifying and mitigating risks, interdependencies, and constraints
**Qualifications**
**Qualifications:**
_Required:_
+ High school diploma or GED.
+ Ten years of progressively responsible IT and service leadership related experience in a multi-site health system organization.
+ Three years of experience in managing multiple, medium to large, cross functional teams or projects and influencing senior level management and key stakeholders.
+ Active Project Management Professional (PMP) certification required
**OR**
+ Bachelor's degree from an accredited college or university, preferably in computer science, information systems, business administration or another related field.
+ Six years of progressively responsible IT and service leadership related experience in a multi-site health system organization.
+ Three years of experience in managing multiple, medium to large, cross functional teams or projects and influencing senior level management and key stakeholders.
+ Active Project Management Professional (PMP) certification required
**Job:** Director
**Primary Location:** Michigan-Auburn Hills-Auburn Hills - CER
**Organization** MHC00-McLaren Health Care
**Employee Status** Regular
**Shift** Day Job
**Job Type** Standard
**Schedule** Full-time
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Director project management office job description example 3
Wellframe director project management office job description
At Wellframe, a HealthEdge company, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.
Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can't help us achieve this ambition. That's why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.
The Director of PMO will be focused on scaling and supporting Wellframe's customer operations to achieve a sustainable service delivery model and alignment across delivery teams. Reporting to the Vice President of Customer Operations within the Customer Success Organization (CSO), this person will lead a cross-functional team of generalists and subject matter experts (SMEs) within the CSO Organization. The focus of the PMO team is on supporting a wide range of operations across CSO, building and/or updating Wellframe's tools and processes to maximize efficiencies, models for service delivery, and handoffs around said service delivery models and needs.
A successful Director, PMO will drive measurable improvements and alignment within the CSO team and cross-functionally with internal stakeholders including: Content, Data Science, Engineering, and Product. Our ideal candidate is an operational innovator with proven success leading projects and teams at the intersection of vision, strategy, and execution within customer technology delivery.
Areas of Responsibility:
Strategic development and maintenance of tools and processes
Evaluate existing delivery processes and identify opportunities for improvements Develop and maintain standard operating procedures (SOPs) and departmental systems and tools. May include leading the evaluation and selection of vendor systems. Work closely with delivery teams to define requirements for effectively operating at scale.
Support the continuous refinement of a financially sound service delivery model
Focus on client-level costs and revenues - Identifying trends, issues, and areas for improvement. Work with CSO leadership to evaluate cross-CSO staffing models based on client types and characteristics. Partner with Finance and Business Operations on cost-to-implement, staffing needs, and ongoing operations. Oversee strategic analytics within the CSO team - Identifying trends across our customers, managing OKR tracking, and communicating updates across the CSO team and Wellframe.
Standardize service deliverables in proposals and contracts
Establish processes for review of service and delivery components of proposals and SOWs. Ensure proposed deliverables can be successfully implemented Collaborate with the Growth and Product Marketing teams to support sales conversations and new sales handoffs. Coordinate internal handoff meetings and expectations across delivery teams
Leadership and coaching of the PMO Team as well as facilitating alignment across delivery teams
Lead a cross-functional team of subject matter experts within the CSO Org., responsible for collaborating across the Wellframe organization. SMEs may include Data/Analytics, Training, and Technical Implementation. Support the hiring and development of PMO team members, including strategic analysis of future team roles and growth. Collaborate with other leaders across Wellframe to ensure alignment on existing delivery processes and in identifying challenges and needs. Work across CSO teams to solicit feedback, communicate initiatives in progress, and gather inputs and actions required for release delivery. Manage the identification and tracking of team-level OKRs.
Education, Experience, & Skills Required [hard skills]:
Bachelor's Degree 10+ years of experience in healthcare technology project management, client management, and/or process improvement. Experience working with large, complex payer organizations is a plus. Minimum of 5 years of people management experience, with proven success scaling and leading teams in a high-growth organization preferred. Considerable experience leading large, complex technical implementations, with a particular focus on requirements discovery and solution design. Demonstrated experience with requirements drafting, methodology mapping, cost and financial modeling, and template and tool building. 3+ years of experience selecting and managing external vendors preferred High proficiency with Excel, PPT, Workflow Mapping, and Project Management Tools
Behaviors & Traits Required [soft skills]:
Eye toward larger picture of scalability and costs Ability and willingness to 'dig in' on the details, but zoom out to understand the broader strategic perspective Focus on process improvement and standardization "Can do" attitude and willingness to think beyond the status quo Ability to lead cross-functional project teams and efforts High service standards, client management, and relationship management skills
Wellframe's remote-friendly culture means that we operate a hybrid office for employees in the Boston area, and also hire fully remotely across the country.
Wellframe's remote-friendly culture means that we operate a hybrid office for employees in the Boston area, and also hire fully remotely across the country.
At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.
Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care but know that technology alone can't help us achieve this ambition. That's why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.
Wellframe, Inc. is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
This posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can't help us achieve this ambition. That's why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.
The Director of PMO will be focused on scaling and supporting Wellframe's customer operations to achieve a sustainable service delivery model and alignment across delivery teams. Reporting to the Vice President of Customer Operations within the Customer Success Organization (CSO), this person will lead a cross-functional team of generalists and subject matter experts (SMEs) within the CSO Organization. The focus of the PMO team is on supporting a wide range of operations across CSO, building and/or updating Wellframe's tools and processes to maximize efficiencies, models for service delivery, and handoffs around said service delivery models and needs.
A successful Director, PMO will drive measurable improvements and alignment within the CSO team and cross-functionally with internal stakeholders including: Content, Data Science, Engineering, and Product. Our ideal candidate is an operational innovator with proven success leading projects and teams at the intersection of vision, strategy, and execution within customer technology delivery.
Areas of Responsibility:
Strategic development and maintenance of tools and processes
Evaluate existing delivery processes and identify opportunities for improvements Develop and maintain standard operating procedures (SOPs) and departmental systems and tools. May include leading the evaluation and selection of vendor systems. Work closely with delivery teams to define requirements for effectively operating at scale.
Support the continuous refinement of a financially sound service delivery model
Focus on client-level costs and revenues - Identifying trends, issues, and areas for improvement. Work with CSO leadership to evaluate cross-CSO staffing models based on client types and characteristics. Partner with Finance and Business Operations on cost-to-implement, staffing needs, and ongoing operations. Oversee strategic analytics within the CSO team - Identifying trends across our customers, managing OKR tracking, and communicating updates across the CSO team and Wellframe.
Standardize service deliverables in proposals and contracts
Establish processes for review of service and delivery components of proposals and SOWs. Ensure proposed deliverables can be successfully implemented Collaborate with the Growth and Product Marketing teams to support sales conversations and new sales handoffs. Coordinate internal handoff meetings and expectations across delivery teams
Leadership and coaching of the PMO Team as well as facilitating alignment across delivery teams
Lead a cross-functional team of subject matter experts within the CSO Org., responsible for collaborating across the Wellframe organization. SMEs may include Data/Analytics, Training, and Technical Implementation. Support the hiring and development of PMO team members, including strategic analysis of future team roles and growth. Collaborate with other leaders across Wellframe to ensure alignment on existing delivery processes and in identifying challenges and needs. Work across CSO teams to solicit feedback, communicate initiatives in progress, and gather inputs and actions required for release delivery. Manage the identification and tracking of team-level OKRs.
Education, Experience, & Skills Required [hard skills]:
Bachelor's Degree 10+ years of experience in healthcare technology project management, client management, and/or process improvement. Experience working with large, complex payer organizations is a plus. Minimum of 5 years of people management experience, with proven success scaling and leading teams in a high-growth organization preferred. Considerable experience leading large, complex technical implementations, with a particular focus on requirements discovery and solution design. Demonstrated experience with requirements drafting, methodology mapping, cost and financial modeling, and template and tool building. 3+ years of experience selecting and managing external vendors preferred High proficiency with Excel, PPT, Workflow Mapping, and Project Management Tools
Behaviors & Traits Required [soft skills]:
Eye toward larger picture of scalability and costs Ability and willingness to 'dig in' on the details, but zoom out to understand the broader strategic perspective Focus on process improvement and standardization "Can do" attitude and willingness to think beyond the status quo Ability to lead cross-functional project teams and efforts High service standards, client management, and relationship management skills
Wellframe's remote-friendly culture means that we operate a hybrid office for employees in the Boston area, and also hire fully remotely across the country.
Wellframe's remote-friendly culture means that we operate a hybrid office for employees in the Boston area, and also hire fully remotely across the country.
At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.
Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care but know that technology alone can't help us achieve this ambition. That's why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.
Wellframe, Inc. is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
This posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
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Updated March 14, 2024
Updated March 14, 2024