Director of Strength & Conditioning
Director job in Alexandria, VA
Lead the team. Grow the program. Drive results. We're seeking a high-energy leader to build, coach, and inspire a team of sports performance trainers-growing member participation and hitting revenue goals.
What you'll do
Deliver the Ultimate Fitness Experience to every member, every time.
Recruit, hire, train, and mentor EP coaches & interns; run weekly team huddles.
Own EP revenue, ops, and budgeting; audit transactions and approve payroll/commissions.
Generate, track, and distribute leads (Smart Start + Director-provided); maintain EP Red Book.
Launch safe, current, and fun training programs; schedule bimonthly performance testing.
Host special events and log on the Marketing Promotions calendar.
Ensure new client intake (registration, FMS, nutrition, ESD) is complete and accurate.
Uphold club service, facilities, and emergency procedures; flex to early mornings/evenings/weekends.
Daily success metrics
16+ outbound calls/day, 5+ new leads/day, 4 follow-ups per lead tracked daily
What you bring
People-first coach with excellent communication and listening skills.
Proven sales instincts; builds relationships fast.
Organized, punctual, detail-oriented; polished, positive presence.
Comfortable with basic tech (MS Office, email, Windows) and lead tracking.
Finance savvy: budgets, monthly reviews, projections.
Curiosity for EP methods (SMR/TP, AIS, Dynamic Flexibility, Linear & Multi-Directional Speed, FMS, Keiser, TRX, combine prep).
Postiong Requirements
Nationally recognized personal training certification (Onelife Fitness-accepted).
Current CPR/AED certification.
Benefits & Perks:
Complimentary club membership + guest privileges
Discounts on training, spa services, programs, and apparel
Employee referral bonus
In-house Certification + Continuing Education
Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off
ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Site Director - Baltimore City Head Start
Director job in Baltimore, MD
Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
POSITION SUMMARY:
This position serves as a Head Start Site Director for clustered Y Head Start centers, as well as Y Head Start sites located in Public Schools. The Head Start Site Director supervises Head Start Teachers, Assistant Head Start Teachers, Resource Aides, Food Service Personnel, Drivers, and Substitute teachers. Head Start Site Directors are primarily responsible for the overall management and day-to-day operations, including OCC/Child Care Licensing compliance and Head Start Program Performance Standards. The Head Start Site Director collaborates with other Y team members to ensure high-quality, integrated comprehensive services are implemented consistently. This position is chiefly responsible for the following core functions and performs other tasks as needed:
Planning
Program Implementation
Family Engagement Family Engagement Partnerships
Communication and Service Coordination
Record Keeping and Reporting
Ongoing Monitoring, Human Resources and Supervision
Program Governance and Leadership
Education
Bachelor's in Early Childhood Education, Child and Family Studies, Child Development, Human Development, Human Services, or a related field.
Experience
A minimum of 2 years of supervisory experience in an early learning center is preferred.
Knowledge of OCC regulations and HSPPS preferred.
Management of multi-center locations.
ECERS and ITERS preferred
Knowledge of Computer Applications
Valid driver's license
Certifications - earn and maintain
CPR and First Aid
CLASS Reliability
45-Hour Director's Certification
90-Hour Certification, if the degree is not in a related field
The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times. Thank you for considering working for the Y in Central Maryland. If being a part of our cause feels right for you, we hope you will join us.
Regional Director of Operations - High End Senior Living
Director job in Frederick, MD
As a Regional Director of Operations you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. This role focuses on high-end senior living properties ranging in size from 258 residents to 1,200 and requires knowledge of high end CCRC, food service, healthcare, and strong client-facing and resident-facing components.
Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our Regional Director of Operations are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
The successful General Manager:
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations, and local/state/federal regulations regarding CCRC guidelines and management.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark SeniorLIFE+ standards of operation including safety standards and Aramark SeniorLIFE+ Business Conduct Policy at all times.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Division Director, Geneticist
Director job in Baltimore, MD
Job Description & Requirements Division Director, Geneticist
Shape the future of clinical genetics at the University of Maryland's Department of Pediatrics as a Division Director and Geneticist. Lead a multidisciplinary team providing genetic services for individuals of all ages, including general genetics, metabolic genetics, cardiogenetics, and some cancer genetics. Collaborate across divisions, departments, and external organizations for clinical, education, and research activities. Lead genetics education for pediatric residents and participate in the teaching of genetic counseling trainees, medical students, and other trainees. Balance clinical, academic, educational, and administrative responsibilities, with up to four half-day clinic sessions per week. Administrative duties make up 10%-15% of the role. Opportunities to engage in research with potential for a clinical scientist track. Open to MDs, DOs, PhDs, and MMBs.
Opportunity Highlights
Leadership position at a premier academic institution in Baltimore, MD
Flexible balance between clinical duties and academic pursuits
Lead a multidisciplinary genetics team and shape future clinical services
Oversee genetics curriculum for pediatric residents and participate in education for genetic counseling students and other trainees
Dedicate 10%-15% of time to administrative responsibilities
Opportunity for research and collaboration with external organizations
To be considered, applicants must bring funding with them or be able to see patients clinically
Community Information
Baltimore offers an enticing blend of affordability, cultural richness, and East Coast charm, making it an attractive destination for those seeking an urban lifestyle without the astronomical costs of neighboring cities. From its prime location on the East Coast to its gorgeous neighborhoods and lively arts and music scene, Baltimore presents an appealing option for individuals and families looking for an affordable yet dynamic urban environment.
Ranked a Best Place to Live and Retire by US News
Exceptional Livability Score from Area Vibes, with A+ grades for Amenities, Commute, Housing, and Health & Safety
A lower cost of living than many nearby metros
Live and work near the coast: the hospital is located in the beautiful inner harbor
Excellent housing options, including downtown or in quieter, family-friendly neighborhoods
Outstanding public and private schools throughout the area
A variety of outdoor recreation-enjoy hiking, biking, golfing, fishing, and much more
An array of amenities, including an international airport and professional sports
Facility Location
From its red-brick row houses and cobblestone streets, to its modern waterfront and impressive Camden Yards ballpark, Baltimore's intriguing mish-mash of old and new makes this lively city a popular destination. Work at traveler-friendly facilities and enhance your skills, while enjoying the many facets of this charming, historical city.
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Medical Genetics, Genetics, Research, Physician, Healthcare, Health Care, Medical, Doctor, Md
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
Out of School Time Site Director
Director job in Baltimore, MD
Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves.
If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
POSITION SUMMARY:
We are seeking an experienced and passionate Dance Instructor to work with our members and lead our classes. This role will be responsible for creating a safe and welcoming environment and teaching students of all ages, from beginners to advanced levels. The successful candidate will be a dynamic and creative instructor with excellent communication skills. The individual hired for this position will work under the direction of the Regional Sports Director.
ESSENTIAL FUNCTIONS:
Plan and teach dance classes, including setting up and breaking down the studio
Develop and implement lesson plans that are tailored to the needs of each student
Monitor and assess student progress and provide feedback
Maintain a clean and organized studio space
Provide individualized instruction and guidance
Communicate effectively with students, parents, and other staff members
Participate in staff meetings and professional development opportunities
Adhere to all safety regulation
Attend and actively participate in all meetings as assigned
Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the CMY Code of Conduct
Communicate the Y mission and objectives to the community.
All other duties as assigned.
Assist in all other areas as assigned.
QUALIFICATIONS:
The Dance Instructor will meet the qualifications set forth by the Y in Central Maryland. Staff shall be of good character and reputation; capable of carrying out assigned responsibilities; capable of accepting training and supervision; and capable of communicating effectively both orally and in writing as applicable to the job responsibility. Minimum qualifications include:
Flexible Schedule, days, nights and weekends - this position requires significant amount of evening and weekend attendance
Proficient computer skills
Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
YMCA New Staff Orientation and 6 hours of child abuse prevention training
All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.
Regional Vice President
Director job in Baltimore, MD
Silver Tree Residential, LLC (STR) is a privately-owned real estate and property management company that owns and operates senior and multi-family apartment communities across the country. In our ever-growing portfolio, we currently have over 125 properties in 26 states totaling over 15,000 units. As long-term owners and operators of our communities, STR exists to provide the highest quality operations in senior and family housing. You can view more information about STR by visiting our company website at ***********************
Silver Tree Residential is seeking a Regional Vice President to oversee a portfolio of 7 to 10 apartment communities in a multiple state region.
Qualified candidates will have prior multi-site experience overseeing multiple managers at one time. The candidate will also have an extensive amount of HUD property management experience, specifically dealing with Project Based Section 8 housing. The candidate will need to maintain a high occupancy throughout their portfolio while following STR's resident screening guidelines to obtain the best quality resident.
Responsibilities include, but are not limited to:
• Responsible for implementing company's purpose, goals, business model and objectives, and for further developing the policies, procedures, and programs necessary to achieve them.
• Responsible for hiring and supervising site level staff and all activities that relate to the achievement of the company's objectives.
• Responsible for overseeing compliance for all properties and the integrity of the physical assets and maximizing the returns from the assets in accordance with the owner's objectives.
• Reports to the President or Senior Vice President and supervises on-site personnel at properties assigned and personnel assigned on special projects.
• Develops specific plans for the implementation of the company objectives and communicates the operations plan, with timetables and task assignments, to the President, Owner, and staff.
• Ensures that Silver Tree Residential's curb appeal standard is being met at all properties.
• Responsible for overseeing renovations of properties, demonstrating adeptness in managing complex projects and ensuring seamless execution.
Qualifications:
• Bachelor's Degree required
• Minimum of seven (7) years of experience in the multifamily industry and five (5) years of experience in a multi-site position
• Certified of Occupancy Specialists (COS) or equivalent designation is preferred
• Knowledgeable and experienced in handling EIV, HUD Management Reviews, REAC inspections
• Strong written and verbal communication skills
• Ability to handle multiple tasks and projects at one time
• Proficient with Microsoft Office, Word, and Excel
• OneSite experience preferred
Job Benefits:
• Salary will be commensurate with experience and qualifications
• Comprehensive Medical, Dental, and Vision benefits provided - 100% Employer Paid
• Cell Phone Allowance
• 50% employer match on 401(k) retirement
For additional information, please visit us at: ***********************
Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.
Vice President, Government Affairs
Director job in Washington, DC
Washington, DC | Hybrid Work Environment
About Us
We are a leading national trade association representing a major U.S. industry-including formulators, chemical suppliers, and packaging companies that develop products used every day to ensure health, hygiene, and economic vitality. The association and its members are dedicated to advancing science-based policies that protect people and the environment, promote innovation, and support growth across the value chain.
Overview
The association seeks a visionary, strategic leader to serve as Vice President, Government Affairs-a key member of the executive team responsible for driving one of its core strategic pillars: policy leadership and external influence. This is not a traditional head-of-government-affairs role. The VP will design and execute an agile influence strategy across federal and state arenas; anticipate and shape outcomes amid a rapidly evolving policy landscape; and position the organization as a credible, proactive thought partner to policymakers and stakeholders. Reporting to the President & CEO, the VP will set direction, lead the Government Affairs team, and deliver measurable policy impact for member companies.
Strategic Leadership & Policy Development
Lead the design and evolution of a multi-year government affairs strategy aligned to the association's mission and business priorities.
Translate political dynamics, emerging risks, and macro trends into actionable strategies and decision frameworks for leadership and the Board.
Integrate advocacy priorities across the association's strategic plan, ensuring alignment with regulatory, technical/scientific, and communications teams.
Establish outcome-oriented policy agendas with milestones, metrics, and accountability.
Strategic Influence & Relationships
Build and sustain high-trust relationships with senior officials in Congress, the Administration, regulators, and state legislatures, as well as with business leaders, think tanks, and industry partners.
Elevate the association's voice through executive-level engagement, positioning it as a trusted and solution-oriented leader on cleaning, hygiene, and public health.
Serve as a senior spokesperson before policymakers, external forums, and media, and represent the association in industry coalitions and partnerships.
Federal-State Strategy, Regulatory Engagement & Execution
Drive coordinated engagement across federal and state levels, aligning legislative and regulatory strategies to amplify impact and credibility.
Oversee key issue portfolios (e.g., chemical management and packaging).
Lead regulatory advocacy across agencies (e.g., EPA, FDA, OSHA, and others): shape rulemaking and guidance, lead comment strategies, track implementation, and coordinate multi-jurisdictional responses.
Direct advocacy planning, stakeholder mapping, and sequencing to secure durable outcomes.
Ensure compliance with all lobbying disclosure, ethics, and reporting requirements.
Issues Management & Rapid Response
Establish proactive horizon-scanning and issues-management capabilities to anticipate shifts and mobilize rapid responses.
Lead coordinated responses during high-stakes moments and drive scenario planning and risk assessment for leadership and the Board.
Coalitions & Public Positioning
Participate in and help steer pragmatic coalitions that align stakeholders behind shared policy objectives.
Shape visibility strategies in partnership with Communications to reinforce the association's reputation as a science-based, trusted voice.
Deliver compelling testimony, comment letters, and thought leadership that influence substance and narrative.
Team Leadership & Organizational Integration
Lead, coach, and grow a high-performing Government Affairs team and manage external advisors.
Drive a collaborative, inclusive culture; embed effective operating rhythms, clear KPIs, and continuous improvement.
Ensure seamless integration with all internal teams to amplify impact for members.
What Success Looks Like
Policy wins that advance priority outcomes at both federal and state levels.
Enhanced executive-level relationships and champions across parties who view the association as an indispensable thought partner.
Trusted counsel to the President & CEO and Board; strong member satisfaction with advocacy efforts.
A high-performing team with measurable progress against KPIs.
A strengthened reputation for credibility, transparency, and science-driven leadership.
Qualifications
15+ years of progressive leadership in government affairs, public policy, or regulatory advocacy within a trade association, corporate, consultancy, or government setting.
Demonstrated track record of policy impact and coalition-based wins; mastery of federal and state legislative/regulatory processes.
Executive presence with outstanding communication skills; comfortable engaging at C-suite and senior government levels.
Established relationships across Congress and relevant federal/state agencies (e.g., EPA, FDA, OSHA).
Experience advising CEOs/Boards and translating complex policy into business strategy.
Proven ability to lead and inspire teams; manage consultants; and drive cross-functional alignment.
Bachelor's degree required; advanced degree (e.g., JD, MPP/MPA, public policy or related field) preferred.
Additional Details
Travel: Flexibility for overnight travel.
Compensation: Base salary range $200-250K, plus an annual bonus.
Equal employment opportunities are provided to applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Chief Executive Officer
Director job in Baltimore, MD
The President & Chief Executive Officer (CEO) is the strategic, operational, and external leader of Baltimore Community Lending, responsible for driving the organization's next era of growth and community impact. The CEO sets a clear vision, safeguards financial strength and portfolio performance, and leads a high-performing team dedicated to mission-aligned lending and equitable development. As the public face of BCL, the CEO will build influential relationships across Baltimore's civic, philanthropic, banking, and policy networks, elevating the organization's visibility and presence. This leader will diversify capitalization, advance innovative lending strategies, and uphold BCL's commitment to equity and inclusive economic opportunity. The CEO will guide the organization through a pivotal phase of scaling-expanding assets, strengthening operations, and ensuring that lending and technical assistance are responsive to community needs. They will model transparency, accountability, and cultural stewardship while positioning BCL as a regional and national leader in community development finance.
Must-Have's
Deep Lending, Credit & Financial Leadership: Brings strong lending, underwriting, and risk-management expertise (banking background ideal; CDFI/CDC preferred). Able to navigate funding headwinds, understand small-business and real-estate lending cycles, and balance financial discipline with mission-aligned lending. Strong capital-raising and funder relationship skills
Community-Centered, Baltimore-Connected Relationship Builder: A visible, personable leader who builds trust quickly and shows up in the community. Ideally familiar with Baltimore's civic, philanthropic, banking, and neighborhood ecosystems; if not, must be able to establish credibility and strong local relationships rapidly
Proven Executive, People & Culture Leader: Experienced in motivating and developing diverse, multigenerational teams. Collaborative, non-top-down manager who strengthens internal operations, improves customer service, builds the next layer of leadership, and supports organization-wide succession planning
Strategic, Growth-Oriented Visionary & Skilled Advocate: Able to guide BCL through economic/political shifts, diversify capital sources, scale responsibly ($100-125M in assets), and extend regional/national presence. Clear communicator who can articulate BCL's value, engage policymakers, support advocacy efforts, and participate in statewide CDFI coalition-building
Strong Mission Alignment & Equity-Driven Leadership: Authentic commitment to BCL's mission with a deep belief in equity, culturally responsive lending, and meaningful engagement with communities of color. Protects mission integrity regardless of political climate; brings fresh energy, creativity, and a modern leadership mindset
National Network & External Visibility: Existing national relationships in the CDFI, community development, or philanthropic sectors that help elevate BCL's profile and open new capital channels. Ability to represent BCL on regional and national stages (OFN, SBA, industry convenings)
For more information, view the full position profile here: ****************************
Who We Are
Baltimore Community Lending, Inc. (BCL) is a mission-driven, certified CDFI serving the Baltimore metro region, providing flexible capital and technical assistance to support community development, small business growth, and equitable neighborhood revitalization.
What We Do
Revitalizing our communities together through
affordable lending products. We are a mission-based certified community development financial institution (CDFI). We lend to small businesses and real estate developers who invest in low-income, low-wealth, and other disinvested communities.
We support commercial real estate developers who are committed to revitalizing underserved neighborhoods
We believe in increasing opportunities for affordable homeownership and rent, which contributes to
neighborhood stabilization
We provide capital to small businesses that face barriers to traditional financing by looking at each entrepreneur's whole story, rather than requiring a specific credit score or assets
Our dedicated team provides comprehensive, ongoing support to startups, emerging, and growing small businesses to help them succeed
Vice President, Food and Beverage Service Training
Director job in Herndon, VA
Since purchasing Heritage Golf Group in January 2020, the current ownership and leadership team has grown the company to include 46 clubs across the US. With its home office in northern Virginia, just outside Washington DC, Heritage clubs are located in Alabama, Colorado, Florida, Georgia, Illinois, Missouri, New Jersey, New York, North Carolina, Ohio, South Carolina, Tennessee, Virginia, Michigan, and Wisconsin. The company continues to grow by acquiring a mix of private country clubs in residential communities, member-owned clubs with growth potential seeking strategic alternatives, and premium daily-fee and resort golf properties in major resort destinations and metropolitan markets. Guided by the principle of evolving the golf experience to the highest level, each individual club's amenities and operational systems are tailored to augment its unique assets.
Vice President, Food & Beverage - Service Delivery & Training
The Vice President of Food & Beverage will primarily create, develop, lead, and implement all front-of-house training and service standards that drive consistency, culture, and excellence across all Heritage Golf Group food and beverage locations. This position leads the design, delivery, and execution of training programs that elevate the member dining experience and empower our teams to deliver service at the highest level. While the role will focus on front-of-house, the role will be expected to provide on-site support, as needed, of back-of-house functions to ensure standards and practices are in compliance with company standards.
This leader will design and implement a
Captain Program
to establish in-club training champions, create a structured
Service Certification Pathway
for all front-of-house positions, and conduct on-site and regional workshops to strengthen hospitality standards. This position would have cross-over responsibilities to back-of-house training and certification programs.
This position will report to the Chief Operating Officer with dotted lines to the SVP of Food and Beverage and Executive Vice Presidents of Operations. Travel is required up to 75% of the time within Heritage Golf Group's growing portfolio of clubs.
Essential Duties & Responsibilities
Service Standards & Consistency
Develop, document, and implement FOH service standards across all clubs to ensure a consistent, high-quality member experience.
Partner with club leadership to identify areas for improvement and establish measurable performance benchmarks.
Conduct on-site evaluations, observations, and follow-up coaching to reinforce standards and operational excellence.
Training Program Development
Design and facilitate engaging, interactive training programs for front-of-house teams, including service, beverage, and hospitality skills. Working through our newly acquired LMS system.
Develop and implement a Certification Program recognizing achievement and advancement for servers, bartenders, and support staff.
Utilize Heritage's LMS and other digital tools to track training participation, completion, and progress.
Create blended learning materials (in-person, online, and self-paced) tailored to diverse learning styles. Multigenerational understanding is imperative.
Captain Program Implementation
Launch and oversee the
Captain Program
, identifying in-club training leaders who will act as ambassadors of service excellence.
Train, coach, and support Captains to serve as role models and sustain training momentum within their clubs.
Establish ongoing communication and best practice sharing among Captains regionally and nationally.
Culture, Coaching & Leadership
Demonstrate a dynamic and enthusiastic teaching style that motivates teams and inspires pride in service.
Lead by example-providing both positive reinforcement and constructive feedback in a professional, approachable manner.
Model executive maturity and adaptability when working with multigenerational teams and varying learning styles.
Partner with operations leaders to integrate service training into onboarding, team development, and ongoing performance improvement.
Operational Partnership & Follow-Through
Collaborate with SVP of F&B, Regional RVPs/EVPs, and Club Managers to align training priorities with business goals.
Leave a legacy after each visit-ensuring systems, tools, and action plans remain in place for continued success.
Support new club integrations with onboarding, culture immersion, and service alignment initiatives.
Core Competencies
Leadership Presence
: Inspires confidence and engagement through enthusiasm and credibility.
Training & Facilitation
: Skilled at delivering interactive, impactful learning experiences.
Hospitality Excellence
: Deep understanding of member-focused service standards and culture.
Collaboration
: Builds strong, cross-functional relationships that enhance teamwork and communication.
Operational Focus
: Balances creativity with process, ensuring structure and accountability in all initiatives.
Adaptability
: Connects effectively across generations, roles, and experience levels.
Qualifications
7+ years of hospitality, restaurant, or private club experience, with at least 3 years in a multi-unit training or leadership role.
Proven ability to design and implement training programs in service-driven environments.
Strong computer proficiency, including LMS platforms, PowerPoint, and Microsoft Office Suite.
Excellent communication and presentation skills; comfortable speaking to groups at all levels.
Passionate about culture, service, and developing others.
Must be highly organized, efficient and detail oriented
Must have excellent interpersonal/relationship building skills
Must have knowledge and maintain compliance with all applicable state sanitation, food handling, and ABC laws, policies, and procedures
Vice President of Accounting and Financial Reporting
Director job in Rockville, MD
At DAVIS, we're redefining the way people experience construction by building success for all.
The Vice President - Accounting + Financial Reporting directs and oversees all the financial activities of the corporation including preparation of current financial reports as well as summaries and forecasts for future business growth and general economic outlook.
Essential Duties + Responsibilities
Direct the preparation of financial reports, reports to shareholders, tax returns, and reports for government regulatory agencies
Provide guidance and support to Principals/Leadership on financial matters
Produce financial forecasts and pro-forma results to guide corporate decision making
Review reports to analyze projections of sales and profit against actual figures, budgeted expenses against actuals, and suggest methods of improving the planning process as appropriate
Supervise investment of funds; works with banks and/or investment advisors to maximize earnings and while providing required levels of liquidity
Supervise, mentor, counsel and assist team members, including reviewing their work, strengthening necessary job skills, communicating performance concerns, and providing resources in strengthening areas of development
Prepare and Manage Department Business Plan/Budget
Oversee all Accounting + Financial Reporting department activities and functions
Meet regularly with Department Heads / Vice Presidents to keep informed and to offer direction
Recommend and implements techniques to improve the productivity and increase efficiency of the department
Keep abreast of current trends and practices in the field of accounting
Produce monthly consolidated financial statements and supporting reports of operations to management
Manage annual financial statement audit process
Ensure optimum performance of the accounting department functions
Assure the protection of company assets through internal control development and implementation
DAVIS Common Attributes
Safety - Consistently works within DAVIS safety standards; promotes safety as a priority with coworkers, subcontractors and external clients
Team Collaboration - Works effectively within their own team and across the organization; promotes team atmosphere and culture; has a positive, can do attitude
Commitment to Quality - Applies DAVIS standards to produce high quality work on a consistent basis; produces work that is accurate and reliable, actively demonstrates excellence in service; builds and maintains integrity as a core function of their job and in their relationships with others
Champions DAVIS Business - Consistently markets DAVIS business within the scope of their job; actively seeks and / or supports new business opportunities; actively builds relationships and encourages others to do the same
Knowledge, Experience + Special Skills
Degree in business administration, accounting, or finance*
Minimum of fifteen (15) years of experience in financial management with increasing responsibilities for multi-faceted direction and planning*
Knowledge of database and accounting computer application systems to supply the most accurate financial information*
Demonstrated leadership and supervisory skills to effectively coach and mentor staff*
Decision making, research and analytical problem-solving skills*
Time management with the ability to organize, assess and prioritize multiple tasks, projects, and demands, and work independently*
Possess strong verbal and written communication skills, and interact effectively at all levels within the organization*
MS Office - Microsoft Word, Excel, Power Point and Outlook experience*
Construction industry experience preferred
C.P.A. designation preferred
PHYSICAL JOB DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is responsible to maintain fitness-for-duty while holding the above described position and should be able to perform the essential tasks of the position in a safe, appropriate and effective manner. This refers to the physical, mental and emotional duties of the job. Reaching above and below, stooping, kneeling, crouching, and bending. The employee must occasionally lift / carry / move up to 25 pounds. Manual dexterity to operate office equipment, file, and perform specialized skills. Needs a high degree of concentration in a busy office environment.
WORKING CONDITIONS
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position may require some travel for conferences, educational sessions, and other company events. The noise level in the office work environment is usually moderate. While performing the duties of this job, the employee may be exposed to higher noise levels and hazardous working conditions when working at job sites. Safety precautions must be taken and resources will be provided.
NOTE: The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands and working conditions associated with the job.
The base salary (or hourly) range for this position is
$200,000.00 - $250,000.00
DAVIS is committed to providing our employees with a competitive total compensation package that enhances your quality of life. DAVIS offers a 100% employer-paid health care plan (to include family), life insurance, short- and long-term disability benefits, and an annual contribution to your HSA. DAVIS also offers annual incentive bonus, paid time off + annual holidays, financial benefits (401(k), Roth, and ESOP), FSAs, fertility and family-forming assistance, and continuing education. Additional benefits include Employee Assistance Program (EAP), on-site fitness center, and parental leave. Eligible employees are provided a company vehicle or an auto allowance to support business activities.
The compensation and benefits information are provided as of the date of this posting. Benefits and incentive compensation may be subject to applicable eligibility. DAVIS reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
At DAVIS, our vision is to build a culture that is innovative, connected, and balanced.
VP of Defense
Director job in Arlington, VA
VP of Defense Software /SaaS Sales
DOD & National Security
Base Salary: $180,000 - $200,000
On-Target Earnings: ~$350,000 - $450,000
Equity included
Additional competitive benefits available
Location & Travel
This role is based in Arlington, VA 5 days a week
Travel up to 50% may be required
This is a high-impact role for a builder, not an advisor. If you are someone who thrives on creating opportunities, navigating complex environments, and influencing mission outcomes at scale, we want to hear from you.
Are you driven by mission, energized by growth, and ready to help transform the future of U.S. defense? Our organization is redefining Defense Acquisition by replacing outdated manual processes with advanced, software-driven capabilities that accelerate decision-making across the national security community. Our AI-enabled applications empower Supply Chain, S&T, Production, Sustainment, Logistics, and Modernization teams across every branch of the U.S. military.
We are now hiring a Vice President of Defence -a senior leader who can own major business development initiatives, shape and win large federal opportunities, and drive long-term expansion in the defense and national security sectors.
What You'll Do
As the Vice President of Defence , you will:
Lead the shaping and capture of major defense growth opportunities
Build and deepen relationships across the DoD and national security ecosystem
Map requirements, stakeholders, and mission needs within target defense offices
Identify and create new business opportunities by understanding and addressing customer challenges
Drive strategy execution across new pursuits, recompetes, and IDIQ vehicles
Personally engage in high-impact sales and business development efforts
Lead capture efforts for large, complex federal contracts
Translate successful pilot outcomes into scalable, sustained capabilities
Partner with capture and sales teams to understand customer motivations and market trends
What You Bring
To succeed in this role, candidates must demonstrate:
What We Need to See
Proven technology sales success within defense or national security
Ability to own your own pipeline and generate new opportunities-not reliant on inbound or partners
Experience running multiple long, complex sales cycles simultaneously
Strong executive presence and comfort presenting to senior leaders
Deep knowledge of the national security landscape
Required Qualifications
U.S. Citizenship
Ability to obtain a U.S. security clearance
No visa sponsorship available
Required Skills
10+ years in program management, acquisitions, or business development/capture
5+ years of DoD-focused business development experience
Demonstrated success shaping and winning major defense opportunities
Deep understanding of government contracting and requirements generation
Experience capturing large, complex federal pursuits valued at $50M+
Ability to innovate and adapt go-to-market strategies
Desired Skills
Existing U.S. security clearance
Experience in a startup or fast-paced entrepreneurial environment
For more information please reach out to Louise Wright Director of Sales
Director of Change Management
Director job in McLean, VA
NO WEST COAST CANDIDATES
PREFER DC OR CHICAGO AREA
The Director of Change Management leads enterprise-wide initiatives to drive organizational transformation, ensuring successful adoption of strategic changes across people, processes, and technology. This role partners with senior leadership to develop and execute change strategies that align with business goals, foster employee engagement, and minimize resistance. This role operates at the intersection of strategy, operations, and culture-driving transformation that aligns with business objectives and enhances organizational agility.
JOB ROLES AND RESPONSIBILITIES:
Strategy & Leadership
Develop and implement a comprehensive change management framework, methodology, and toolkit for the organization.
Serve as a trusted advisor to senior leadership, providing guidance on organizational readiness and transformation strategies aligning initiatives with strategic priorities.
Lead a team of change management professionals, providing direction, mentorship, and capability development.
Change Program Execution
Partner with project sponsors and program leaders to integrate change management plans into major initiatives.
Conduct change impact assessments, stakeholder analyses, and readiness assessments to design targeted strategies.
Develop and execute communication strategies that articulate the vision, benefits, and impact of change to drive awareness and adoption.
Provide input into creation of training programs and learning materials to support adoption.
Establish metrics and feedback mechanisms to measure change adoption and adjust strategies as needed.
Stakeholder & Employee Engagement
Build strong relationships with business leaders and functional teams to champion cultural alignment with organizational goals and create sponsorship or change efforts.
Foster a culture of agility, adaptability, and continuous improvement.
Act as a liaison between leadership and employees to ensure transparent and consistent messaging.
Serve as a trusted advisor to senior leaders on change readiness and risk mitigation.
Governance & Continuous Improvement
Establish governance for enterprise-wide change initiatives to ensure alignment with strategic priorities.
Monitor and report on the effectiveness of change management efforts, providing insights and recommendations to leadership.
Continuously refine methodologies and tools to improve organizational change capability.
Ensure compliance with HIPAA regulations and requirements.
Demonstrate Company's Core Competencies and values held within.
Please note due to the exposure of PHI sensitive data - this role is considered to be a Low Risk Role.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The Director of Change Management holds accountability for designing, executing, and sustaining strategic change initiatives that impact people, processes, and technology across the organization. The scope includes oversight of change governance, communication planning, and measurement of change effectiveness. The role requires strategic vision, operational discipline, and executive influence to guide the organization through complex transformations including HCM implementations, digital initiatives, and M&A integrations.
JOB REQUIREMENTS (Education, Experience, and Training):
Bachelor's degree in business, Organizational Development, or related field (Master's preferred).
10+ years of experience in change management, organizational development, or transformation leadership.
Proven track record of leading large-scale enterprise change initiatives in complex organizations.
Strong knowledge of change management methodologies (e.g., Prosci, Kotter, ADKAR). Certification would be a plus.
Exceptional communication, facilitation, and stakeholder management skills with executive presence.
Strategic mindset with ability to link change management to business outcomes.
Experience in managing cross-functional teams and influencing at all levels.
Ability to lead, coach, and develop a high performing team.
Ability to influence and drive alignment at the executive level.
Ability to travel 15-20%.
Experience in HCM Implementations, digital transformation, and mergers & acquisitions.
Familiarity with project management tools and agile methodologies.
Strong analytical skills and comfort with data-driven decision-making.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Director, CMMC Program Management
Director job in Reston, VA
About the Company
As a key delivery member of NeoSystems Program Management Team you will support CMMC client engagements including client environment as-is assessments, Plan of Action & Milestones (POAM) identification & documentation, non-compliance recommendations, policy and procedure delivery/customization. You are to assist in NeoSystems Security Program Management (SPM) delivery and the oversight of client Programs to ensure NeoSystems products are delivered per standard. This position reports to the Vice President of Program Management and is an integral part of NeoSystems' commitment to maintaining the highest standards of cybersecurity for its products.
About the Role
At your core, you are:
A great communicator. You know effective communication skills are paramount to effectively conveying complex cybersecurity concepts to diverse stakeholders.
A problem solver. You enjoy a challenge and will run with it. You are passionate about using your analytical skills to find solutions and to optimize client's cybersecurity posture. Your attention to detail is critical to success in this role, especially around customization of documentation sets and navigating potential audit considerations.
A collaborator. You know how to leverage the smart people you work with and that the whole is greater than the sum of its parts on high-performing teams. You understand that our CMMC goals are only attainable by fostering cooperation with the client.
Proactive and prepared. You are adept at communicating the need for compliant policies and procedures. You possess the leadership skills to drive continuous improvement in our client's cybersecurity posture by understanding evolving best practices and refining strategies to maintain their effectiveness in the face of new threats, changing business requirements, and government regulations.
Responsibilities
Responsible for initial delivery of CMMC Program with program & deliverable oversight for CMMC clients.
Lead the implementation of documented strategies to achieve and maintain compliance with CMMC requirements across designated products.
Collaborate with other relevant departments to ensure a comprehensive approach to CMMC compliance.
Participate in client information security risk and compliance assessments and audits.
Lead client gap analysis and remediation plan
Lead Incident Response Table Top exercises and supporting efforts.
Deliver external processes to support the overall maturity of the Federal practice within client organizations.
Qualifications
Experience:
Minimum of 7 years consulting and cybersecurity experience.
CISSP or equivalent certification required or equivalent work experience.
Proven CMMC Level 2 Assessment experience.
Excellent communication and people skills to effectively interact with various stakeholders.
Ability to lead and influence cross-functional teams towards a common goal.
Detail-oriented with strong analytical and problem-solving skills.
CMMC-RPA certification required within first 90 days of employment.
Location: Remote but must be within continental United States
Work time: FullTime
Travel: Potential for travel within DC metro area
Screening: All candidates must undergo background check
Equal Opportunity Statement
EOE M/F/D/V
Director of Operations
Director job in Springfield, VA
Operations Director - TSA (Enterprise IT Operations & Service Delivery)
Clearance Required: U.S. Citizen, ability to obtain DHS EOD (Active Secret or higher preferred)
The Operations Director will serve as the senior leader responsible for directing, stabilizing, and optimizing a large-scale, 24×7 enterprise IT operations environment in support of the Transportation Security Administration (TSA). This role oversees national service delivery functions, incident and event management, Tier 2-4 operations, enterprise monitoring, operational readiness, and the performance of mission-critical systems.
The ideal candidate is a seasoned operations leader with deep experience managing enterprise O&M, multi-site IT operations, service desk performance, and high-availability environments across federal or highly regulated organizations. This position requires exceptional executive communication skills, technical acumen, team leadership, and the ability to operate effectively in a fast-paced, mission-critical federal support environment.
Key Responsibilities
Enterprise IT Operations Leadership
Lead and direct a 24×7 enterprise operations organization supporting TSA's national mission systems.
Provide hands-on leadership for incident, event, and outage management across multiple technology towers.
Oversee Tier 2-4 technical teams to ensure rapid response, escalation handling, and issue resolution.
Drive operational excellence through continuous monitoring, proactive problem identification, and service stability initiatives.
Service Delivery & ITSM Excellence
Manage Service Desk/Helpdesk workflows, queue performance, ticket prioritization, and escalation processes.
Lead bridge calls for outages and major incidents, ensuring accurate real-time coordination and communication.
Maintain strong adherence to ITIL/ITSM processes for incident, change, and problem management.
Ensure transparency and quality through daily, weekly, and monthly operational reporting.
Monitoring, Performance & Operational Readiness
Oversee enterprise monitoring tools and dashboards to maintain full awareness of system health, service availability, and performance.
Drive SLA/KPI compliance across all operational areas.
Ensure systems, teams, and processes are fully prepared for audits, assessments, and operational demands.
Develop and maintain continuity, COOP, and disaster recovery plans.
Team Leadership & Workforce Development
Lead, develop, and mentor a diverse technical workforce, including service desk specialists, systems engineers, network engineers, cybersecurity personnel, and cloud support staff.
Foster a culture of accountability, quality, collaboration, and mission focus.
Partner with TSA stakeholders and senior federal leadership to ensure alignment of technical capabilities to mission needs.
Vendor, Budget & Contract Oversight
Manage vendor relationships, contract performance, and SLA adherence.
Oversee procurement, asset lifecycle management, and O&M planning.
Support budget development, cost analysis, and financial forecasting for enterprise operations.
Mission-Focused Execution
Support mission-critical system access, identity, and availability requirements across TSA environments.
Provide executive-ready briefings, operational updates, and incident summaries.
Serve as the senior operations representative to TSA leadership, ensuring alignment of technology operations with DHS/TSA mission priorities.
Required Qualifications
U.S. Citizenship required; ability to obtain DHS EOD (active Secret or higher strongly preferred).
Bachelor's degree in IT, Engineering, Cybersecurity, or related field.
10+ years of enterprise IT operations leadership, preferably in federal, DoD, or highly regulated environments.
Strong experience leading 24×7 operations, incident and event management, and multi-tier technical teams.
Demonstrated experience with enterprise monitoring tools (e.g., SCOM, SolarWinds, CloudWatch, vROPS).
Expertise with ITIL/ITSM processes and service delivery management.
Experience managing service desk/helpdesk operations and escalation workflows.
Proven ability to communicate effectively at all organizational levels, including executives and government stakeholders.
Preferred Qualifications
Experience leading multi-site or nationwide O&M operations.
Background managing large teams (50+), including mixed vendor/government/contract personnel.
Strong understanding of Windows enterprise environments, Active Directory, virtualization, and cloud platforms.
Familiarity with RMF, ATO processes, security hardening, and compliance frameworks.
Experience with continuity planning, COOP, DR, and enterprise resilience.
Experience with budget management, O&M cost forecasting, and vendor contract oversight.
What Success Looks Like
Stable, predictable, and high-performing TSA enterprise operations.
Rapid and accurate event/incident response with strong communication.
Improved SLA/KPI performance and operational transparency.
High-functioning technical teams with strong collaboration and readiness.
Clear, consistent reporting and trusted relationships with TSA leadership.
Proactive detection, prevention, and mitigation of issues before they impact mission operations.
If interested, please forward me your resume with security clearance and contact information soonest.
Director of Operations
Director job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$105,000 - $130,000 + Benefits
About Us
Mad Science of DC brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region every year. Our mission is to show kids how amazing science can be through unforgettable STEM experiences.
We are hiring a Director of Operations to run the operational engine that powers all of this - a leader exceptional in logistics, scheduling, staffing, systems, and multi-site operations.
This is our highest operational role, designed for someone who loves complexity, builds systems that scale, and thrives in fast-paced environments.
⭐What You'll Lead
Logistics & Scheduling (Core Function)
Build and manage weekly schedules for programs at 100+ schools
Assign 30-40 instructors (school year) and 80+ instructors (summer)
Ensure 100% program coverage with minimal last-minute changes
Optimize instructor travel routes, timing, and resource allocation
Oversee equipment flow, supply kits, and warehouse coordination
Maintain a stable, predictable logistics rhythm across the organization
Team Leadership
Lead Senior Instructors, Zone Coordinators, and instructional staff
Run training, onboarding, and staff development programs
Ensure consistent, high-quality program delivery
Summer Operations (High-Volume Season)
Serve as the first point of contact for routine counselor issues
Handle typical parent calls and moderate behavior concerns
Provide rapid problem-solving support to staff on-site
Serious behavior or safety issues are escalated directly to the owner
Ensure camps run smoothly, safely, and with high parent satisfaction
Hiring & Staffing
Own recruiting, interviewing, hiring, and onboarding
Build and maintain seasonal hiring pipelines
Develop staffing plans for school-year and summer demand
Office Operations & Culture
Help maintain a positive, energetic, mission-driven office culture
Collaborate with the owner on staff performance tracking
Lead internal events (team gatherings, holiday events, staff appreciation)
Customer, School & Parent Support (School Year)
Resolve operational issues quickly and professionally
Provide program quality oversight
Support the sales team during high-volume periods when needed
Compliance & Standards
Maintain background checks, certifications, and safety documentation
Keep policies updated and properly documented
Create and maintain SOPs for key operational processes
Strategic Growth Support
As the company grows, partner with leadership to:
Identify opportunities to scale
Improve and automate operational systems
Increase organizational capacity
Forecast logistics and staffing needs for expansion
Ensure the infrastructure supports smart, sustainable growth
This role has major influence over how Mad Science evolves in the coming years.
🕒 Hours & Location
Full-time · In-person · 12065 Tech Rd, Silver Spring, MD
School Year:
Monday-Friday, 9:00 AM - 5:00 PM
Summer (10 Weeks):
Monday-Friday, 8:00 AM - 4:00 PM
Summer includes after-hours availability for urgent scheduling or staffing issues. These situations generally won't take much time, but when they arise, they require quick decision-making. This is primarily
availability
, not extended work hours. This work can be done remotely.
📈 Success Metrics (What Winning Looks Like)
95-100% of programs staffed 7 days in advance
98%+ on-time program start rate
Reduced instructor travel time over 6 months
Parent & school satisfaction rating of 4.7+/5
Summer hiring completed by May 15
Full implementation of SOPs within 6 months
High seasonal staff retention and training completion
💼 Compensation & Benefits
$105,000-$130,000, depending on experience and demonstrated strength in multi-site operations
Health insurance (60% employer paid)
Retirement plan with match + ROTH IRA option
PTO + holidays + sick leave
Top Operational Leadership Role
This is the highest operations position in the company, offering long-term stability, broad decision-making authority, and significant influence over how the organization grows and operates.
🎉 Why Join Us
You'll run a large, meaningful operation that sparks curiosity in thousands of kids each year - while building scalable systems in a mission-driven organization that values excellence, creativity, and impact.
Director of Support Services
Director job in Bowie, MD
PEAKE Technology Partners an Omega Systems Company is seeking a strategic, people-centered, and operationally driven Director of Support Services to lead our client support organization through its next stage of growth and transformation. This leader will shape the vision, systems, and culture that deliver an exceptional support experience for healthcare practices across the U.S.
In this role, you will own the performance, scalability, and continuous improvement of all support operations. You will lead a talented team of managers, engineers, and specialists while driving the innovation, accountability, and structure required for a high-performing MSP environment.
If you are energized by building strong teams, improving processes, and creating an environment where customers feel truly cared for, this role offers a rare opportunity to make a meaningful impact.
Key Responsibilities:
Develop and execute the strategic vision for Support Services to align with PEAKE's company objectives, healthcare-focused mission, and long-term growth goals.
Build a scalable support organization by maturing systems, workflows, processes, and standards that enhance efficiency and service consistency.
Lead, coach, and develop managers and team leads, strengthening leadership capability, accountability, and operational maturity across all support teams.
Drive innovation in support delivery by identifying opportunities for automation, AI enablement, self-service, and knowledge-centered service practices.
Own core support performance metrics (CSAT, SLAs, response and resolution times, first-contact resolution, backlog management) and use data to inform decisions.
Identify trends, risks, and operational gaps through data analytics, feeding insights into strategic planning and resource allocation.
Partner closely with Client Experience, TAMs, Professional Services, Security, and Hosted Services to ensure seamless collaboration and clear ownership across the customer lifecycle.
Champion the customer's voice by bringing feedback, patterns, and improvement opportunities to executive leadership and driving cross-functional solutions.
Oversee budgeting, headcount planning, tools, and vendor relationships to ensure the support organization has the resources required to scale effectively.
Ensure all support operations adhere to HIPAA, ISO 27001/9001, and internal information security standards.
Lead transformation and continuous improvement initiatives to increase efficiency, reliability, and service quality.
Implement operational controls and reporting structures that drive accountability, predictability, and high performance.
Support organizational design, talent development, and succession planning to build a strong and sustainable support leadership pipeline.
Collaborate with leadership to prioritize initiatives, remove roadblocks, and execute quarterly and annual business objectives.
Represent the Support Services function in executive forums, helping shape company strategy, service delivery models, and customer experience priorities.
Qualifications:
A strong candidate will bring:
10+ years of IT support, MSP, or operations leadership experience, including 3-5 years at the senior manager or director level.
A proven track record in building high-performing support teams and scaling service operations.
Strong process-engineering and system-thinking skills.
Experience with automation, AI-enabled service delivery, and modern support tools (RMM, PSA, ticketing, knowledge management).
Excellent communication and executive presence.
Financial acumen and confidence managing budgets, vendors, and resource plans.
Experience in regulated environments (HIPAA, ISO) is a plus.
Measures of Success:
CSAT ≥ 90% with a strong upward trend in customer sentiment.
Improved operational efficiency.
Consistent achievement of SLAs.
Visible improvement in team culture and leadership maturity.
Execution of quarterly and annual strategic priorities aligned with PEAKE's business plan.
Senior Director, U.S. Policy Advisory & Government Affairs
Director job in Washington, DC
We are conducting a retained search for a Senior Director, U.S. Policy Advisory & Government Affairs. A role intentionally designed for current or recent Chiefs of Staff, Deputy Chiefs of Staff, Committee Heads and senior Republican leadership staff from the United States Senate OR U.S. House of Representatives who are seeking a high-impact transition into the private sector.
Our client is a respected U.S.-based global advisory firm specialising in policy forecasting, economic strategy, and political risk. Their analysis directly informs major decisions across global corporates, private equity, hedge funds, and international financial institutions, including leading Japanese and Chinese investment banks.
This is an exceptional opportunity to leverage your Capitol Hill expertise, Republican network, and political judgment in an influential, analytical role that sits at the intersection of Washington and global markets.
Who We Are Seeking
We are specifically targeting candidates who:
Are currently serving as Chief of Staff or Deputy Chief of Staff in the United States Senate or U.S. House of Representatives or have recently completed their tenure.
Have deep operational, political, and strategic experience with Republican leadership.
Can provide rapid, bottom-line judgments without an extensive runway.
Bring the credibility, decisiveness, and command of Washington that senior Hill leaders are known for.
If you are a current Chief of Staff weighing your next step - or a senior GOP Hill leader recently off the Hill - this role is built for you.
What You Will Do
As Senior Director, you will:
Write crisp, highly actionable analysis connecting Capitol Hill, the White House, regulatory agencies, and markets.
Produce insightful two-page written analyses that distil complex political developments into clear, investor-ready insights.
Provide bottom-line political judgments for hedge funds, asset managers, private equity firms, corporates, and international financial institutions.
Serve as a trusted advisor to global executives seeking clarity on U.S. politics and its market implications.
Respond to client requests with rapid, tailored political insights.
Lead high-level client engagements, including briefings, roundtables, webinars, and private sessions with senior decision-makers.
Collaborate across research and commercial teams to grow a sophisticated global client base.
Your analysis will influence major investment decisions and shape the strategic thinking of Fortune 100 leaders and global banks.
What We're Looking For
Required Background & Experience
Minimum 10 years' experience in Washington policy and politics.
Direct experience as a Chief of Staff, Deputy Chief of Staff, Communications Director, Legislative Director, or in a senior leadership role within the Senate or U.S. House.
Strong Republican network and deep familiarity with GOP leadership, Trump-era policymaking, and current legislative priorities.
Demonstrated ability to give clear, confident views -
bottom line up front
, concise reasoning, sharp supporting points.
Exceptional Written & Communication Skills (Critical Requirement)
We are highlighting this because it is essential to success in the role:
Proven ability to write crisp, impactful two-page analyses on political issues for sophisticated audiences.
Ability to tailor tone and messaging for hedge funds, asset managers, corporates, and international clients.
Comfort shifting analytical style depending on the reader from market-focused commentary to CEO-level briefing notes.
Ability to translate political complexity into clear, actionable insight without losing nuance.
This is a writing-intensive, judgment-driven role. Candidates must show both substance and the ability to communicate it with clarity, speed, and authority.
Additional Requirements
Deep understanding of legislative processes, fiscal policy, regulatory dynamics, and political risk.
Ability to produce tight, concise analysis under time pressure.
Based in Washington, D.C. (flexibility for exceptional candidates).
This position allows you to:
Remain central to U.S. politics, without the constraints of Capitol Hill.
Apply your political judgment to the global market and corporate strategy.
Influence billion-dollar decisions and shape how global investors interpret U.S. policy.
Join a respected global advisory platform where your Washington expertise is the differentiator.
Maintain the pace, relevance, and intellectual challenge of senior Hill leadership, with private-sector compensation.
Senior Director, Healthcare Law
Director job in Washington, DC
Our client is a prestigous Life Sciences Organization committed to advancing public health through innovation, advocacy, and collaboration. The Company works at the intersection of science, policy, and law to shape a healthcare environment that supports innovation and affordability.
Position Summary
The team is seeking a strategic Senior Director, Healthcare Law to provide legal guidance on complex state law issues affecting the pharmaceutical industry. This role will focus on advising internal teams and member companies on matters related to:
Prescription Drug Affordability Boards (PDABs)
Health insurance benefit mandates and coverage requirements
Administrative law and regulatory compliance
State and local legislative and regulatory developments impacting the pharmaceutical sector
The ideal candidate will have a strong background in health law, public policy, and regulatory advocacy, with a proven ability to navigate multifaceted legal landscapes and influence policy outcomes.
Key Responsibilities
Provide expert legal counsel on state-level PDABs, insurance benefit mandates, and administrative law issues.
Monitor, analyze, and interpret state and local legislative and regulatory proposals affecting the pharmaceutical industry.
Develop and execute legal strategies to support advocacy efforts at the state and local levels.
Collaborate with government affairs, policy, and member company teams to assess legal risks and opportunities.
Draft legal memoranda, position papers, and regulatory comments.
Represent the association in meetings with policymakers, regulators, and external stakeholders.
Support litigation and administrative proceedings as needed.
Qualifications
J.D. from an accredited law school and active bar membership.
Minimum of 3 years of legal experience, preferably in health law, administrative law, or pharmaceutical regulation.
Deep understanding of state legislative and regulatory processes.
Experience advising on PDABs, insurance mandates, and pharmaceutical policy issues strongly preferred.
Exceptional analytical, writing, and communication skills.
Ability to work independently and collaboratively in a fast-paced, policy-driven environment.
Director of Early Childhood Education
Director job in Ashburn, VA
About Us
At Karter Schools, we believe early childhood is where lifelong learning begins. Our approach combines the service excellence of Ritz-Carlton, the joy and creativity of Disney, and the research-driven foundation of Harvard education.
We blend Montessori-inspired independence, play-based exploration, and STEM learning within the emotional intelligence framework of Conscious Discipline. The result is a nurturing, innovative environment where children, families, and educators thrive together.
The Opportunity
We're seeking experienced School Directors to join our team of elite early learning leaders. As a Karter School Director, you'll lead a thriving community that values heart, excellence, and innovation.
You'll inspire your teaching team, foster meaningful connections with families, and ensure that every classroom reflects the highest standards of care, quality, and joy.
What You'll Do
Lead and mentor a passionate team of educators to deliver exceptional care and education
Implement Montessori-inspired, play-based, and STEM-focused learning experiences
Champion Conscious Discipline to cultivate emotional safety and connection throughout the school
Build strong, trusting relationships with families and create a warm, inclusive community
Oversee operations, compliance, and enrollment goals with a focus on quality and experience
Foster a school culture that celebrates professionalism, creativity, and heart
Why You'll Love It Here
At Karter Schools, leadership feels meaningful. You'll have the freedom to innovate, the tools to succeed, and the support of a leadership team that values collaboration and purpose. Competitive compensation and comprehensive benefits, including:
Medical, Dental, and Vision Insurance
MEC (Minimum Essential Coverage) Plan
Short-Term & Long-Term Disability
401(k) with Company Match
Paid Time Off, Paid Holidays, Birthday Pay
Extended Winter Break (Approximately Two Weeks Off)
Montessori and Conscious Discipline professional development opportunities
A culture rooted in warmth, hospitality, and excellence
Pathways for advancement across our growing network of schools
Who You Are
You have 3+ years of leadership experience in Early Childhood Education (Director or Assistant Director)
You hold a degree in Early Childhood Education, Child Development, or a related field
You're inspired by Montessori and Conscious Discipline philosophies
You lead with warmth, professionalism, and a deep commitment to quality and connection
You thrive in a collaborative, mission-driven environment that values excellence and heart
Join Our Team
If you're ready to lead a school that blends innovation, care, and excellence, we'd love to meet you.
Email terri@karterschools for immediate consideration and take the next step in joining our community of elite early learning leaders at Karter Schools.
Senior Director Communications (Government Relations/Public Affairs)
Director job in Washington, DC
Senior Communications Director | Government Relations & Public Affairs Firm | Washington, D.C. | #3488565
A leading Government Relations & Public Affairs firm in Washington, D.C. is hiring a Senior Communications Director to drive strategic messaging, manage press engagement, and lead high-level communication efforts for corporate, advocacy, and governmental clients. This role is perfect for an aggressive storyteller who can pitch, produce, and deliver top-tier content under pressure.
Key Responsibilities:
• Develop and execute strategic communications plans for public affairs clients
• Craft compelling narratives advancing client priorities across multiple channels
• Pitch proactive story ideas to reporters, producers, and opinion editors
• Manage crisis communications, messaging alignment, and rapid-response strategy
• Lead media outreach, briefing prep, and executive spokesperson support
• Oversee content production: releases, op-eds, talking points, scripts
• Coordinate with government relations teams to integrate legislative messaging
Requirements:
• Proven public affairs communications experience with corporate or governmental clients
• Strong media relationships with consistent proactive story placement
• Ability to generate creative ideas and pitch them aggressively
• Excellent writing skills across longform, rapid response, and executive messaging
• Deep understanding of policy, political landscapes, and issue-advocacy work
• Comfortable managing multiple clients and high-pressure deadlines
• Confident communicator capable of advising senior executives and elected leaders
Salary: $130,000-$150,000 + benefits
Apply confidentially:
👉 ************************************
Why our postings are confidential:
👉 *******************************************