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  • Director, Workload Planning and Forecasting - Contact Center

    USAA 4.7company rating

    Director job in Tampa, FL

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $81k-106k yearly est. 4d ago
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  • Chief Operating Officer - Law Firm

    Williams Parker 4.3company rating

    Director job in Sarasota, FL

    Williams Parker seeks an experienced, forward-looking Chief Operating Officer (COO) to help lead the firm to higher levels of success. This executive role partners closely with the firm's three-member Management Committee and Section Chairs to align strategic initiatives with operational excellence, enhance infrastructure, and support attorneys, paralegals, and other professional staff in delivering exceptional client service and expanding the firm's contributions to the community. The COO leads a team of direct reports-functional experts who oversee the firm's centers of excellence in accounting and finance, human resources and benefits, information technology, marketing and business development, legal research, and operational excellence-ensuring day-to-day operations run smoothly and collaboratively. This is an exciting opportunity for a strategic planning and operations expert with proven experience in professional services leadership and team motivation within a highly client-centric environment. Firm Culture & Values Williams Parker is the region's largest and oldest law firm, founded in Sarasota in 1925. The firm comprises 45 attorneys and offers one of Florida's largest trusts and estates groups, along with accomplished practices in real estate, construction, land use, litigation, corporate, tax, employment, healthcare, and intellectual property law. We operate from a 35,000-square-foot headquarters in downtown Sarasota and a 2,700-square-foot satellite office in Lakewood Ranch, both opened in 2023. Our loyal clients-affluent families, businesses, entrepreneurs, nonprofits, and government entities-are our primary source of new business, a testament to our reputation for exceptional client service. Known for our attentiveness, discretion, and sound judgment, we foster enduring relationships that span states and countries. This commitment to excellence extends to our internal clients as well-our attorneys and professional staff-who rely on one another for collaborative, responsive support. Through Ally Law, a global alliance of 77 firms and 2,800+ lawyers across 58 countries, we offer practical solutions, market access, and trusted foreign counsel connections. Our attorneys and staff include native Floridians and “transplants” who live and work here because the region's quality of life is second to none. We are hard-working, fair-minded, and community-centered, known for our collaboration and support. We recruit carefully, resulting in low turnover. An unusually large percentage of our attorneys have advanced degrees in law (LL.M.), accounting (master's or CPA), or business (MBA). Our technical legal skills match our clients' demands for solutions to complex legal challenges here and abroad. Sarasota is known for civic engagement and strong community foundations, especially in arts, culture, and human services. Our attorneys and staff play central roles in shaping iconic institutions and initiatives that define the area's character. Our volunteerism contributes to long-term prosperity. Leadership & Management Scope Strategic Planning - Partner with firm leadership to create and implement section and firm-wide initiatives that support long-term growth consistent with the firm's mission statement. When necessary, identify and engage external experts to deliver high-impact advice or to deliver high-impact programs. Fiscal Responsibility - Oversee the accounting function, co-led by the Accounting Manager and Billing Manager, to provide oversight to financial operations and ensure fiscal health. Monitor, analyze, and provide insight regarding key performance metrics of the firm against historical firm metrics and against peer firms through survey data that the firm receives. Human Resources - Collaborate with the Director of HR to ensure optimum effectiveness at all stages of the talent lifecycle to help foster the firm's collegial, collaborative, and inclusive culture. Benefits Planning & Renewal - Partner with the Benefits Manager, employee benefits brokerage, and Management Committee to support the development and refinement of employee benefit programs that promote wellness, engagement, and financial literacy; assist with health and disability trend analysis and annual benefits renewal activities. Information Technology - Work with the Director of IT to support innovation and maintain secure, scalable systems. Marketing & Business Development - Steward the firm's branding, client development, and market expansion efforts by directing the efforts of the Marketing Coordinator and design consultant. Legal Research - Coordinate with the firm's Librarian to manage online research contracts and content acquisition. Operational Excellence - Oversee the maintenance of our offices, guide the firm's digitization efforts, and ensure compliance with health and safety standards. Compliance & Risk - Lead the annual malpractice insurance renewal and proactively manage legal, regulatory, and ethical risks in partnership with the General Counsel. Advise & Consult - Advise the Management Committee, Section Chairs, and other key personnel on operational issues, industry and competitive conditions, and growth opportunities. Participate in professional and industry groups to stay abreast of trends and changes in the industry, including developments that could affect the firm's business objectives or competitive marketing position. Supervisory Responsibilities The COO supervises professional staff who lead accounting and finance, human resources, information technology, marketing and business development, legal research, and operations. Education & Experience Education - An undergraduate degree in business administration, finance/accounting, or a related field is required. In addition, a MBA, JD, CPA or CLM is highly desired. Professional Services Experience - Minimum of 5 years in a mid-size law firm or other relevant professional services organization, with a strong leadership track record. Strategic Planning & Change Management - Experience driving strategic initiatives and managing change, with a strong emphasis on execution and results. Core Competencies Strategic Thinking & Business Acumen - Applies data-driven insights and considers alternative approaches to improve decision-making; capable of teeing up and helping drive upward business decisions that align with firm strategy. Change Management - Leads organizational evolution over multi-year periods to align operations with industry best practices. Decision Making - Demonstrates sound judgment and provides clear guidance and direction to senior leadership. Team Leadership and Motivation - Proven ability to lead and manage teams while fostering a positive, productive work environment; inspires and motivates others to action using a general management skillset. Influence & Collaboration - Works effectively with attorneys and staff on strategic initiatives; uses interpersonal skills to gain support for ideas and initiatives through influence rather than control. Emotional Intelligence & Relationship Building - Thinks and acts with emotional intelligence; engenders trust, collegiality, and consensus-building; builds strong relationships across all levels of the firm. Communication & Responsiveness - Communicates persuasively through effective writing and verbal presentations; responds promptly and professionally to inquiries from attorneys, staff, clients, and external stakeholders. Adaptability & Professionalism - Maintains a proactive, solution-oriented mindset with high flexibility and resilience; consistently demonstrates a polished, professional presence. At Williams Parker, you will have an opportunity to play an important role in continuing the success of our law firm and to take advantage of the many benefits we offer for your personal and professional growth. You will also find you are joining a team of attorneys and professional staff who have made Williams Parker not only a top-notch law firm but also a great to work. We offer a competitive total rewards package, including: Market leading compensation package Bonus incentives Health and disability insurance Firm-paid life insurance, with ability to purchase additional insurance Employee Savings Plan with employer contributions 401(k) with employer contributions Paid time off Paid parental leave Perks platform offering over 30,000 unique discounts Wellness program Vision insurance #J-18808-Ljbffr
    $97k-121k yearly est. 3d ago
  • Vice President Advanced Practice Providers

    Baycare Health System 4.6company rating

    Director job in Tampa, FL

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Click here for Leadership Position Profile Vice President Advanced Practice Providers Summary: Provides clinical and administrative leadership, direction and support to Advanced Practice Providers (APPs) in regards to practice development, decision-making and professional development for BayCare Health System. Serves as an expert resource and creates an environment that promotes excellent critical care and professional development for advanced practice nurses, physician assistants and other advanced practice professionals. In collaboration with the Chief Medical Officers and Chief Nurse Executive assists with the design and implementation of care delivery systems, seeking opportunities for improvement in the quality, timeliness, efficiency and cost-effectiveness of care that provides an environment for patient-focused care. Develops and provides templates, resources and guidelines for administrative and clinical managers of APPs for consistency. Establishes and sustains an APP leadership council to develop the strategic direction for the advanced practice provider team and implement its strategic plan. Works with leadership in developing programs, services and initiatives to anticipate future APP needs. Identifies shared opportunities between Medical Officer and APPs to increase efficiencies and to foster team-based care and a collaborative culture. Minimum Qualifications: Required Education: Master's Degree in Nursing or Master's Degree in Physician Assistant Studies Required Experience: Minimum 5 years of APP clinical Experience ideally in a complex and busy academic medical center setting. Required Certification: APRN (Advanced Practice Registered Nurse) - Nursing; OR PA (Physician Assistant). Other Information: Maintains a patient care practice Facility: BayCare Health System, Executive Payroll-BMGS Location: Tampa, Florida Status: Full Time, Exempt: Yes Shift Hours: 8:00AM - 5:00PM Equal Opportunity Employer Veterans/Disabled
    $121k-190k yearly est. 1d ago
  • Director of Operations

    Ascend Technologies Group

    Director job in Tampa, FL

    Salary Range: $125,000 - $150,000 Ascend Technologies Group is a technology-focused firm specializing in healthcare innovations, particularly at the intersection of AI, data analytics, and life sciences. We partner with leading organizations to develop and scale solutions that drive measurable improvements in patient care and operational efficiency. Job Summary Ascend Technologies Group is seeking an experienced and visionary Director of Operations to guide our operational strategy as we accelerate growth. The ideal candidate has direct experience scaling a company in revenue, with a proven ability to implement and manage processes for expanding teams and business (organic and M&A). We're looking for a highly positive, well-organized leader with hands-on expertise in building systems from the ground up, leading high-performing teams, and empowering others through effective delegation and mentorship. This role offers unlimited advancement opportunities in a fast-growing organization. As Ascend grows, the Director of Ops can advance to VP roles and take on broader responsibilities. It is a 100% in-office position with very little travel required. If you're smart, hungry, humble, and excited to drive operational excellence in a dynamic healthtech environment, join us to shape our future. Key Responsibilities Develop and execute operational processes to support rapid scaling, ensuring efficiency and alignment as the company grows in revenue. Lead day-to-day operations, including resource allocation, workflow optimization, and cross-functional coordination to drive business objectives. Build, mentor, and scale operational teams, duplicating your expertise by training others and fostering a collaborative, high-performance culture. Hands-on involvement in standing up new initiatives, systems, and processes, from inception to full implementation. Collaborate with executive leadership, sales, finance, and tech teams to identify opportunities for improvement and mitigate risks. Monitor key metrics, report on operational performance, and implement continuous improvements to enhance productivity and scalability. · Building and maintaining operations scorecard to track productivity, profitability, and org-wide health Required Qualifications Demonstrated experience scaling operations in a company growing from $40M to $100M+ revenue, with a focus on process implementation and team expansion. 7+ years in operations leadership roles, with hands-on experience in building systems, running teams, and delegating effectively. Exceptional organizational skills, a positive attitude, and the ability to thrive in fast-paced, growth-oriented environments. Someone who measures by outcome and not by time on a clock, and desires to win for their personal, professional, and financial goals. Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience). Strong leadership presence with a commitment to mentorship and team development. Willingness to work 100% onsite in Tampa, FL, with minimal travel. Preferred Skills and Experience Experience with ERP systems (e.g., ConnectWise, NetSuite, Intacct) and project management tools (Jira, Asana, Monday). Background supporting data-driven or AI products Collaborating in a fast-paced Agile environment with analytics and development teams Background in technology, processes, and understands financials, with an understanding of scaling innovative tech-driven vendor operations. Certifications such as PMP, Six Sigma, or similar, highlighting expertise in process optimization. Proficiency in operational tools (e.g., ERP systems, project management software) and a track record of automating workflows. Proven ability to maintain positivity and humility while delivering results in high-growth organizations. Compensation Salary Range: $125,000 - $150,000, commensurate with experience, plus performance-based bonuses, commission annually, and comprehensive benefits. At Ascend Technologies Group, we empower leaders who are passionate about innovation and impact. If you're ready to grow with us and contribute to transformative healthcare solutions, apply today!
    $125k-150k yearly 1d ago
  • Director, Performance

    Crete Professionals Alliance, LLC

    Director job in Tampa, FL

    Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch. With a presence in over half the US, 30+ regional offices, 1,000+ dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the Top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team. Position Summary The Director of Performance is responsible for designing, executing, and continuously improving a unified (80/20) performance management strategy. This role ensures that all acquired firms successfully transition to a consistent performance philosophy, goal framework, rating system, and talent processes that support growth, accountability, leadership development, and client excellence. The Director will partner closely with firm leaders, HR Business Partners, acquisition integration teams, and service line leaders to implement scalable performance practices that align with the organization's culture and future-ready capabilities. This includes leading the performance cycle calendar, implementing system enhancements, ensuring data consistency across firms, strengthening manager capability, and supporting succession, promotion, and talent planning. This is a strategic, hands-on leadership role ideal for a builder who can work in ambiguity, influence leaders across firms, and create harmony within a multi-entity accounting environment. Position ResponsibilitiesPerformance Strategy & Framework Lead the development and continuous improvement of a standardized performance management framework across all firms. Drive adoption of the firmwide goal-setting methodology, competency models, rating guides, and feedback tools. Partner with service line leaders to ensure performance expectations reflect accounting industry standards (Tax, Audit, CAS, Advisory, and support functions). Ensure performance processes support high growth, integration maturity levels, and cross-firm consistency. Develop a cohesive approach for interim reviews, coaching cycles, annual cycles, promotions, and partner evaluations. M&A Integration & Change Management Own the performance workstream of firm integrations, ensuring newly acquired firms transition smoothly into platform standards, systems, and timelines. Conduct discovery with incoming firms (current evaluation methods, rating culture, goal cadence). Build transition roadmaps and onboarding materials for new firms. Partner on training and communications around performance to ensure new firms understand expectations and adoption milestones. Systems Leadership & Data Governance Serve as system owner or co-owner for the performance platform (PerformYard). Ensure data accuracy, workflow integrity, and consistent rating and goal structures across firms. Develop dashboards and reporting that support executive decision-making (calibration, completion rates, performance distribution, promotion readiness, and retention risks). Lead system upgrades, automation opportunities, and integration with HRIS and LMS tools. Leader Enablement & Capability Building Help partner and scale trainings for managers and partners on: giving feedback, writing goals, conducting evaluations, leading difficult conversations, using the performance system effectively, etc. Partner with Learning & Development to embed performance principles into leadership academies and new-manager training. Coach leaders on performance differentiation, escalation protocols, and talent decisions. Talent Planning, Calibration, & Culture Help train/lead mid-year and year-end calibration sessions by sharing resources, training, and/or hands on prep sessions with HRBP's/firms. Ensure performance culture reinforces accountability, equity, and recognition. QualificationsRequired Qualifications 8+ years of experience in performance management, talent management, or related functions. Experience in accounting, professional services, or multi-entity environments. Strong understanding of goal frameworks, competency models, rating systems, and manager enablement. Demonstrated success in leading performance cycles and cross-functional initiatives within an accounting firm taking in annual cycle timing, engagement feedback, etc. Proven ability to influence leaders and navigate sensitive conversations. Experience with performance or HRIS systems (PerformYard, UKG Pro, etc.). Preferred Qualifications Prior experience supporting or integrating acquired firms (M&A). Experience creating or implementing standardized performance frameworks in a decentralized environment. Knowledge of firm operational structures and service line dynamics within tax, audit, and advisory. Strong analytics and reporting skills. Working Conditions & Compensation This position operates as part of a US East Coast-based team, with typical working hours aligning with EST to facilitate effective collaboration. We offer flexibility in managing your schedule to maintain a healthy work-life balance while meeting business needs. We are excited to invite talented individuals to join our dynamic team! This position offers a competitive salary range of $130,000-156,000 annually, to commensurate with experience and qualifications and 20% bonus (prorated). In addition to a rewarding career, we provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long-Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short-term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law. #J-18808-Ljbffr
    $130k-156k yearly 4d ago
  • Executive Director

    Towriss-Smith & Partners

    Director job in Tampa, FL

    Job Title: Senior Living Executive Director About the Role We are seeking an experienced and licensed Executive Director to lead and oversee all aspects of operations for a senior living community in Tampa, Florida. This individual will be responsible for ensuring high-quality resident care, regulatory compliance, financial performance, and a strong community culture. The Executive Director must hold the appropriate Florida state license and serve as the on-site licensed administrator. Key Responsibilities Provide overall leadership and operational oversight across all community departments Ensure full compliance with Florida state licensing and all applicable federal, state, and local regulations Lead, develop, and retain the community leadership team and associates Maintain high standards of resident satisfaction, care quality, and service delivery Oversee financial performance including budgeting, P&L management, and expense control Drive occupancy and census growth in partnership with sales and marketing efforts Act as the primary point of contact for residents, families, regulatory agencies, and external partners Ensure appropriate staffing levels, recruitment, training, and retention of team members Experience & Requirements Minimum 5 years of experience within senior living Prior experience as an Executive Director or in a comparable senior operations role Active and valid Florida state senior living license, with ability to serve as the on-site licensed administrator Strong understanding of senior living operations, regulatory compliance, and best practices Proven leadership, financial, and operational management capabilities Excellent communication and relationship-building skills Preferred Qualifications Bachelor's degree in healthcare administration, business, gerontology, or a related field Experience overseeing Assisted Living and/or Memory Care communities Compensation Salary range: $100,000 - $120,000 per year Additional bonus potential and a comprehensive benefits package are typically offered.
    $100k-120k yearly 4d ago
  • Director of Learning & Development

    DEX Imaging 3.7company rating

    Director job in Tampa, FL

    Description Director of Learning and DevelopmentDEX Imaging is hiring a Director of Learning and Development to own and scale enterprise learning across a fast-growing, multi-location organization.The Director of L&D is accountable for building practical, scalable training that improves leadership capability, employee productivity, compliance, and business performance. Success is measured by adoption, time-to-productivity, reduced risk, and measurable business impact.This role partners closely with executive leadership and functional heads to align learning to company strategy, growth plans, and future workforce needs.Key Responsibilities Lead company-wide learning strategy tied directly to business outcomes Own leadership and manager development from frontline through executive levels Build scalable role-based and functional training across sales, service, operations, and corporate teams Establish a train-the-trainer and SME model to scale delivery Own learning components of M&A integration and growth initiatives Lead LMS and learning technology strategy Ensure compliance and risk training is accurate, auditable, and effective Measure and report learning impact to executive leadership Qualifications 10+ years of senior L&D, Talent, or Organizational Development experience Proven success in multi-location or field-based environments Strong business acumen with the ability to link learning to financial and operational results Experience supporting growth, transformation, or M&A Bachelor's degree required; advanced degree preferred Location: Tampa, FL with Travel Travel: Up to 40 percent Reports to: Chief People OfficerDEX Imaging is a private-equity-backed growth company focused on performance, accountability, and scale. The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
    $62k-87k yearly est. Auto-Apply 19d ago
  • Director of Pinellas Residential Programs

    Metropolitan Ministries, Inc. 4.0company rating

    Director job in Saint Petersburg, FL

    About Us: If youre looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: $72,000 - $75,000 · Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. · Preventative care is 100% covered (free) on all plans. · PTO is offered to full-time and part-time employees. · 11 days of PTO and 10 paid holidays annually. · Option to participate in the 401K plan with employer match. · $15,000 in employee Life Insurance paid for by Metropolitan Ministries. · Employee Assistance Program · Option to participate in supplemental group insurance plans at affordable rates. · Tuition reimbursement program · Training and career development. · Discounted membership at the YMCA. Job Functions: According to the mission and vision of the organization, is responsible for directing, evaluating, and supervising the operations of Residential Programs and Kitchenettes. This includes Case Management, CLAs, and Intake. Responsible for innovative program development and monitoring the outcomes of Pinellas Residential Programs Essential Responsibilities: Direct the overall operational leadership of functions, safety and staff in the Pinellas Residential Programs. Responsible for innovative program development and outcomes of residential programs Provide leadership, strategy, and vision for Residential programs. Ensure Sanctuary training and support for Pinellas team. Responsible for annual budget and budget development for grants Establish and maintain residential policies and procedures and goals and objectives Direct quality assurance for Residential Programs addressing service delivery outcomes through process improvement and Key Performance Indicators. Direct client data and systems to keep records on Residential Programs. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective. Build network of partners and referral service agencies to assist in service delivery in Residential programming Ensure that all Residential Programs are designed and delivered in a manner that is consistent with the mission, vision, guiding values and program philosophy of Metropolitan Ministries Select, supervise and train staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented Direct the day to day operations of Pinellas Programs Ensure Mission statement is fulfilled with each client/staff interaction Ensure dignified, effective and efficient services through coordination and communication between staff teams and departments. Oversee of systems and processes that impact occupancy rate at a minimum of 95% Ensure concerns or issues with clients/staff are addressed quickly through coordination of pertinent leadership staff. Assist with compliance with Pinellas HMIS requirements and grant and licensing requirements Maintain partnership agreements and ensure agreements are upheld and services offered are appropriate for residential programming. Represent Metropolitan Ministries at community events, networks and pursues partnerships that will enhance/support services and community involvement. Provide tours of the facilities. Manage and report on data, including quality performance reports. Address service delivery issues as necessary. Visit and meet with community service providers to enhance knowledge and collaboration. Be knowledgeable of community resources and agencies. Attend all community meetings that are relevant to position. Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated in the KPIs and the strategic plan. Complete other tasks as assigned. Requirements: Education and Experience: Must have at least a Masters in the Human Services field and minimum of 5 years experience supervising providing social services to the Homeless/at risk population; proficiency with various computer applications preferred (including, but not limited to, Clarity, Word, and Excel). Skills Requirements: Must be able to work effectively with homeless and at-risk clients. This position requires the ability to work within a multi-disciplinary framework; should be computer literate with knowledge of Microsoft Word and Excel desirable. Must be able to communicate orally, as well as in writing, and demonstrate a high level of comfort in this performance, conducting and assisting in the conducting of meetings, etc. Strong interpersonal skills are required. This position requires a high degree of maturity, sensitivity to issues of faith and cross cultural and diversity issues, and the social skill to handle job-related matters in a professional and diplomatic manner. Physical Requirements: Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Other: Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Valid FL drivers license with a good driving record and insured vehicle in order to qualify for the MM driving program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at **************************** PI8218531ffadf-31181-39068014
    $72k-75k yearly 8d ago
  • Data Integration Administrator - Vice President

    MUFG (DBA

    Director job in Tampa, FL

    Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. Job Overview MUFG Bank is looking for an experienced data platform engineer with a strong background in Data Integration Technologies. The ideal candidate will have a deep understanding of data integration, data quality and big data processing engines on Cloud Native and Cloud agnostic platforms. Candidate must have proficiency with multiple data integration tools like Informatica and AWS services for Data Integration. Responsibilities for Data Platform Engineer: Platform Management: * Install, configure and manage enterprise data integration platforms Informatica and AWS Glue in AWS cloud environments and in on-premises infrastructure. * Perform critical role in migration of code base from one Data Integration platform to another. * Expertise in Informatica Administration tasks including Installation, Configuration of domains, Code Promotions/ Migrations, managing users, groups, associated privileges, performing backups and restore for domain components for Informatica tools. * Familiarity with application support models and working in 24*7 support environment using ITIL processes * Hands-on experience in developing ETL mappings, workflows and providing production support for critical data warehouse environments * Hands-on experience in administration and supporting Informatica's PowerCenter, Data Quality, Informatica Webservices, PowerExchange and Informatica Cloud (IDMC) and DVO etc. * Familiarity with various inter-related tools for version control like Bitbucket, GitHub and scheduling tools like AutoSys. * Hands-on Experience in setting up the security for Informatica environments/domains * Hands-on in implementing several reusable scripts which include Informatica service Monitoring, Backups, Generic workflow/taskflow start script, server monitoring scripts. * Hands-on Experience in various performance tuning activities which includes identifying the potential bottle necks and thereby tuning ETL code for best performance. * Expertise in UNIX shell scripting, communicating with server using pmcmd/pmrep. * Experience in setting up Informatica application Infrastructure like. profiles, parameters, environment variables etc. * Experience in raising service requests with Informatica for resolving any product related issues * Hands-on Experience in migrating various complex applications between environments and to Production using Informatica's deployment groups, folder/XML migration * Hands-on Experience in creating TNS/odbc entries and DB2 entries. * Hands-on Experience in implementing automated reusable scripts across environment which includes - Monitoring of INFA Services, CPU/Memory, volume group/SAN, Network, backups like domain/repository etc. * * Hands on Experience working with AWS services including Glue, S3, EKS, Data Pipeline, Step functions and establishing connectivity to AWS services like RDS from Informatica, data stage, Apache Spark. * Experience with working on big data processing platforms like Apache Spark, building ETL code using Apache pyspark. Platform Integration & Migration: * Good understanding of benefits/limitations offered by each platform and migrations paths offered by different vendors. * Work closely with multiple development teams, enterprise architects to perform third party tools assessment and participate in evaluation/comparison of offering, capability of each tool etc. * Lead effort to Lift & shift/Replatform/Refactor of on premises Data Integration tools like Informatica PowerCenter to Cloud Native/Cloud agnostic platforms. Collaboration & Teamwork: * Experience in leading team of Onshore/Offshore teams for data integration products. * Experience in leading large data migration, product upgrade projects within enterprise. * Participate in knowledge sharing, educating, and creating documentation with onshore/offshore teams. * Work with Development and architecture groups to design and deliver data integration and workflow framework that provides data integration, data quality functionalities using different data integration tools from multiple vendors. * Participate in architecture discussions, influence product roadmap, and take ownership and responsibility for new projects. * Maintain and support existing platforms and evolve to newer technology stacks and architecture. Security and Compliance: Implement and enforce security best practices for Data Integration Platforms with 'Secure by Design' principles. Ensure compliance with relevant regulations and internal policies through proper configuration and auditing. Documentation and Support: Create and maintain comprehensive documentation for infrastructure designs, procedures, and configurations using Confluence and Jira. Provide support and troubleshooting assistance to other team members and stakeholders as needed. Qualifications for Data Platform Engineer: * At least 7+ years of experience in Data Integration products * Familiarity with data processing systems such as Apache Spark and Pyspark * Strong proficiency with AWS cloud services, including but not limited to Glue, S3, EKS, Data Pipeline, Step functions, RedShift, Amazon EMR. * Hands-on experience with data integration platforms like Informatica. * Demonstrated experience in designing and implementing data platform integration infrastructures using well architected framework. * Strong problem-solving skills and the ability to work independently as well as in a team environment. * Excellent communication skills, both written and verbal, detail-oriented with strong organizational and documentation skills. * Informatica Professional Certification - Preferred Education Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience "Visa sponsorship/support is based on business needs. We do not anticipate providing visa sponsorship/support for this position. The typical base pay range for this role is between $145K - $182K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. MUFG Benefits Summary We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
    $145k-182k yearly Auto-Apply 5d ago
  • Director - Pricing Systems Optimization

    PODS 4.0company rating

    Director job in Clearwater, FL

    At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry, we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human. We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination. JOB SUMMARY The Director of Pricing Systems Optimization will lead all aspects of pricing optimization software development and implementation, moving PODS pricing towards a more dynamic environment, using advanced analytics and tools including Artificial Intelligence. This person will lead the though process and work closely with IT and current pricing system vendors to adapt and implement advanced pricing methods to maximize pricing and improve revenue generation. General Benefits & Other Compensation: * Medical, dental, and vision insurance * Employer-paid life insurance and disability coverage * 401(k) retirement plan with employer match * Paid time off (vacation, sick leave, personal days) * Paid holidays * Parental leave / family leave * Bonus eligibility / incentive pay * Professional development / training reimbursement * Employee assistance program (EAP) * Commuter benefits / transit subsidies (if available) * Other fringe benefits (e.g. wellness credits) What you will do: * Creates, leads and executes a roadmap of proposed enhancements to the Pricing Systems that optimize pricing and maximize revenue and/or margin, up to and including dynamic pricing methods and the use of artificial intelligence * Identifies opportunities to apply advanced pricing techniques and models to improve pricing. * Is the business leader responsible for the pricing system logic and functionality, keeping a deep understanding of how it works and how it serves the business goals. * Works with IT and current or future pricing systems vendors to support major corporate system enhancement initiatives * Keeps up to date with the use of new tools and methods to price in various industries and brings ideas to PODS. * Works cross-functionally with business partners (pricing functions, marketing, operations, finance, logistics, IT) to ensure the pricing vision is shared, accepted and implications incorporated in operating processes. * Lead cost/benefit analysis of proposed system changes * Develops and presents improvement proposals to leadership and non-technical users in clear, concise, and convincing manners both in writing and interactive presentation setting * Leads the pricing systems team in all aspects of current pricing systems support and development. Motivates and engages them to support the goal. * Applies advanced statistical and data analytics concepts * May perform other duties and responsibilities as assigned What you will need to have: * College Degree required in Mathematics, Marketing, Finance or systems / software engineering. MBA preferred. * 10-15 years of pricing or closely related experience * Minimum 5 years' experience operating with direct pricing responsibility in a corporate environment. * Extensive knowledge of pricing methods, with hands-on experience in defining pricing rules, upgrading or improving pricing systems * Experience in implementing pricing software working with outside vendors preferred (Vendavo, PROS, Saleforce CPQ, Pricefx, Zilliant, etc). * Experience in pricing in the travel, hospitality, storage or logistics industry preferred. * Strong proficiency in Microsoft Office applications; particularly advanced Excel functionality including Pivot Tables, Lookups, external data connectivity, and logic functions * Working knowledge of SQL * Strong problem-solving skills * Excellent organizational skills * Ability to manage competing priorities * Possess math skills sufficient to perform required duties * Or an equivalent combination of education, training or experience DISCLAIMER The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Equal Opportunity, Affirmative Action Employer PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law. No Unsolicited Resumes from Third-Party Recruiters: Please note that as per PODS policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values.Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that PODS will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
    $81k-124k yearly est. 60d+ ago
  • Business Operations Director - Transformation & Strategic Initiatives

    Jpmorgan Chase & Co 4.8company rating

    Director job in Tampa, FL

    JobID: 210663937 JobSchedule: Full time JobShift: : Join a premier global financial institution and help shape the future of operations. As a key member of our leadership team, you will drive impactful change and deliver innovative solutions. Collaborate with senior leaders and cross-functional partners to set a bold vision for operational excellence. Inspire high-performing teams and foster a culture of continuous improvement. Make a lasting impact on our customers, employees, and business outcomes. As a Business Operations Director - Transformation & Strategic Initiatives at JPMorgan Chase within the Consumer & Community Banking Operations team, you will define and execute a multi-year transformation roadmap. You will leverage industry best practices and emerging technologies to deliver end-to-end improvements in customer and employee experiences. This role requires strong collaboration with senior leadership, business partners, and external advisors. You will ensure alignment with strategic objectives and deliver measurable wins along the way. The position is based in Columbus, OH; Wilmington, DE; Indianapolis, IN; Heathrow, FL; or Tampa, FL. You will serve as a thought leader in operations, bringing expertise in large-scale change initiatives and consulting or advisory roles. The role involves championing a culture of innovation, agility, and continuous improvement. You will oversee operational risk identification and mitigation, ensuring compliance with regulatory requirements. The successful candidate will inspire and mentor teams, fostering collaboration and high performance. This is an opportunity to drive transformation at scale and influence the strategic direction of our operations function. Job Responsibilities * Define and communicate a compelling vision for the future of operations, aligned with organizational goals and industry trends. * Lead the design and delivery of large-scale transformation programs to enhance efficiency, customer experience, and risk management. * Build and maintain strong relationships with senior leadership, business partners, and external advisors to ensure alignment and successful execution. * Champion a culture of innovation, agility, and continuous improvement using structured change management methodologies. * Oversee the identification and mitigation of operational risks, ensuring robust controls and regulatory compliance. * Inspire, mentor, and develop high-performing teams, fostering an open and collaborative culture. * Develop and present robust business cases for strategic initiatives. * Manage multiple priorities and deliver results under tight deadlines. * Leverage data, technology, and process reengineering to drive operational improvements. * Monitor progress and measure outcomes to ensure sustained results. * Serve as a trusted advisor to stakeholders at all levels. Required Qualifications, Capabilities, and Skills * Several years experience as an Executive Director or similar external position * Minimum of 10 years of experience in operations and/or technology, ideally in consumer banking. * Bachelor's degree in Business Administration, Operations Management, or a related field. * Proven track record of leading complex, cross-functional initiatives in a highly regulated environment. * Experience in consulting or advisory roles, with demonstrated ability to influence at the executive level. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Demonstrated ability to manage multiple priorities and deliver results under tight deadlines. * Experience with structured change management methodologies (e.g., Prosci ADKAR). * Ability to develop and present robust business cases. * Strong stakeholder engagement skills and team leadership and talent development. Preferred Qualifications, Capabilities, and Skills * Strong understanding of consumer banking operations and technology. * MBA or advanced degree preferred. * Experience with data-driven transformation initiatives. * Familiarity with industry best practices in operational excellence. * Ability to foster a culture of innovation and continuous improvement. * Experience working with external advisors and consultants.
    $102k-129k yearly est. Auto-Apply 4d ago
  • Permit Administrator & Assistant Dispatcher

    Hales AC

    Director job in Tampa, FL

    Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Permit Administrator & Assistant Dispatcher Employer of Record: Hales‑AC (payroll) Business Unit Served: Right Away Home Services (Hales‑AC - St. Petersburg; Climate Control Services - Boynton Beach; Abraham‑AC - Broward) Location: On‑site - Tampa Call Center (no remote) Schedule: Monday-Friday, 6:30 a.m.-4:00 p.m. (1‑hour unpaid lunch) - non‑negotiable start time (essential function) Compensation: $55,000/year base (non‑exempt; overtime paid for hours over 40/week) + two weeks' vacation per policy FLSA Status: Non‑exempt (overtime‑eligible). Scheduled hours total 42.5/week including a 1‑hour unpaid lunch. About the Role This hybrid role owns permitting and inspection close‑out for HVAC projects across Hillsborough, Pinellas, Pasco, Sarasota, Manatee, Palm Beach, and Broward counties and serves as Assistant Dispatcher for all Right Away Home Services brands. The early start is essential to (1) process prior‑evening sales for same‑day install permits and (2) complete morning dispatch tasks so technicians are ready for first calls before 8:00 a.m. What You'll Do A) Permitting & Compliance (≈70%) Apply for and manage mechanical permits with county/municipal AHJs; pay fees; upload required documentation (e.g., AHRI references, equipment specs, tie‑down details/product approvals, energy/code affidavits, change‑out forms). Notice of Commencement (NOC): coordinate owner signature & notarization, record with the clerk when required, and ensure on‑site posting before the first inspection; track expiration/amendments. Schedule, track, and close inspections (including same‑day/next‑day options where available); resolve red tags by coordinating corrections and re‑inspection; use virtual/video inspection programs where supported. Ensure permit cards/records and any required NOC are available to inspectors in the format each AHJ specifies (some still require on‑site card display). Work fluently in the main Florida portals you'll use weekly: Hillsborough - HillsGovHu Pinellas - Access Portal Pasco - Accela Sarasota - Accela (virtual inspections available for A/C change‑outs) Manatee - Online Services portal Palm Beach County - ePZB Broward (county & cities) - ePermits OneStop/LauderBuild/eTRAKiT (as applicable) Reporting & root‑cause analysis: maintain dashboards for open permits, aging, failed/partial inspections, and top stall reasons (e.g., missing AHRI/NOA, NOC not posted, equipment pairing, access). Deliver a weekly brief to Operations & the GM with actions by location (Hales‑AC, Climate Control Services, Abraham‑AC). B) Assistant Dispatch (≈30%) Start 6:30 a.m. daily to: Assign first‑run calls to the right technicians (skills, territory, warranty/callback vs. billable, profitability/close‑rate), Confirm or reschedule customer appointments, and Close prior‑day jobs in the system with complete notes before 8:00 a.m. so 9:00 a.m. reports are accurate. Board management: keep dispatch boards full by partnering with the Contact Center; prepare outbound call lists (membership visits owed, >12‑month inactive customers, warranty re‑checks, seasonal campaigns) and track outcomes. Quality routing: flag callbacks and red‑tag corrections to the right tech/lead; coordinate parts; leave clear notes for field and management. Closeout discipline: no unclosed jobs after the daily cutoff. KPIs you own: board fill by 7:45 a.m.; zero unclosed jobs by 8:00 a.m.; callback capture/turnaround; first‑call readiness; permit/inspection lead time to scheduled install. What You Bring Required 2+ years HVAC/mechanical or construction permitting experience in Florida (multi‑jurisdiction preferred). Working knowledge of NOC workflows (owner signature, notarization, recording, posting before first inspection) and local inspection scheduling. Proficiency with Florida e‑permitting portals (e.g., Accela/HillsGovHub/ePZB/ePermits OneStop) and Excel/Google Sheets for reporting. Morning execution: reliable 6:30 a.m. start; able to process overnight sales/permits and publish morning updates on time. Clear, concise written notes; professional phone/email with AHJs and customers. Preferred Dispatch experience in HVAC, plumbing, or appliance repair. Familiarity with AHRI certifications, Florida Product Approvals/NOAs, and A2L refrigerant affidavits (where required). Experience with virtual/remote inspections programs (e.g., Sarasota/Palm Beach). Tools You'll Use County/city e‑permitting portals (see list above). Company field‑service/dispatch software, VoIP, texting, email. Excel/Sheets for KPI dashboards and weekly executive summaries. Work Environment & Physical Requirements On‑site in Tampa at 6:30 a.m. daily (essential function) . Occasional intra‑Florida travel (St. Petersburg, Boynton Beach, Broward) for training/agency visits. Ability to lift office files/boxes up to 20 lbs. What Success Looks Like (30/60/90) Day 30: Live dashboards for open/aging permits, pass/fail rates, and top stall reasons by location. Day 60: Standardized change‑out packet templates by county (AHRI/NOA/NOC/owner auth placeholders). Day 90: About Us If you're looking for a fulfilling career in heating and cooling services in St. Pete, Hales AC is the place for you. Since 1986, we've been "The Cool Choice," offering exceptional HVAC services and creating a dynamic work environment for our team members. Who We Are Hales AC is dedicated to providing the highest level of reliable service for our customers' comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements. We are more than just a service provider; we are a community. Hales AC actively participates in Lennox's Feel the Love campaign and supports the Special Olympics, reflecting our commitment to making a positive impact. Why Work With Us At Hales AC, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction. What We Offer Career Growth: We believe in nurturing our employees' potential. Many of our team members have advanced into leadership positions, thanks to our commitment to promoting from within. Ongoing Training: All our technicians receive continuous training, ensuring you stay at the forefront of industry advancements and technology. Community Involvement: Be part of a team that values community service and makes a difference through initiatives like Lennox's Feel the Love campaign and supporting the Special Olympics. Supportive Environment: Our friendly and professional team works together to achieve common goals, providing a supportive atmosphere where everyone can thrive. Innovative Products: As a Lennox Premier Dealer, you'll work with high-tech and innovative products, offering cutting-edge solutions to our customers. Join Our Team We're growing and looking for dedicated professionals committed to delivering the best service. If you're passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Hales AC is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community.
    $55k yearly Auto-Apply 60d+ ago
  • On-Air Talent/Assistant Program Director - WWRM Tampa Radio

    Cox Media Group 4.7company rating

    Director job in Tampa, FL

    Job Title: On-Air Talent/Assistant Program Director - WWRM Tampa Radio WWRM Radio Tampa has an opening for full-time On-Air Talent/Assistant Program Director! We're looking for a dynamic talent to complement the existing on-air team of personalities on Magic 94.9, but to also shine in prime time and on social on their own. The ideal candidate can easily connect with people on-air, in person and on social media. Individuals applying for this position must possess a strong work ethic, be a team player, and be able to work within format parameters to maximize ratings and revenue success. You should be a great storyteller, have a quick wit, understand the concept of forward momentum in a PPM world, be immersed in pop-culture, be active and forward thinking with social media and video, and have the ability to effectively tease and deliver on compelling content with great pacing and timing. Additionally, this candidate should be programming focused and have experience in strategy and/or be an aspiring Program Director. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match! This role reports directly to the Director of Branding and Programming and is based in the Tampa Bay area. Please include your Air Check Package with application! Essential Duties and Responsibilities Show prep, including format related content, pop-culture content and local content; writing and posting web and social media content; writing and delivering commercial or personal endorsement content Hosting regular air shifts, plus other voice-tracked shifts as assigned Duties include working closely with Director of Branding and Programming to develop relatable content, execute format, and deliver ratings goals Control board operation, including editing phone bits, interviews and other audio Remotes and appearances at station or life group functions, as assigned Music scheduling, copy writing and involvement in strategic planning for WWRM brand Work with sales and promotions to maximize revenue opportunities, including promotions and personal endorsements Minimum Qualifications Minimum 1-years on-air experience, with CHR/Hot AC experience preferred, but open to other format backgrounds Outstanding written and verbal communication skills and marketing instincts Track record of success in ratings and revenue Experience operating all on-air and production equipment Experience with audio software editing products (Adobe Audition, etc.) Computer skills for audio delivery and automation systems (Wide Orbit, etc.), Music Scheduling (Music Master) word processing, audio editing and web/social media Available as needed, including nights, weekends, etc., when required MUST be social media savvy and able to execute a PPM-friendly and engaging radio show Must have a valid driver's license and clean driving record About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 1788 #LI-Onsite
    $82k-109k yearly est. 60d+ ago
  • Senior Sports Program Director - Spurlino Family YMCA

    Tampa Metropolitan Area YMCA 3.7company rating

    Director job in Riverview, FL

    Under the direct supervision of the Center Executive Director, the Sr. Sports Program Director will provide direct leadership and oversight to Sports Programs, and general Y programs within the center while consistently anticipating and exceeding member expectations. The Sr. Program Director will be responsible for creating and implementing an integrated program strategy to support membership while delivering services as outlined by the association to include organization-wide standards and consistencies throughout all programs. The Sr. Program Director will provide supervision to a staff team driving superior program quality, ensuring all programs support membership, increasing program enrollments, and enhancing the member/participant experience. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth. Critical areas of expertise include: leading others and working in teams, highly organized program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and entry-level teams and interviewing, hiring and onboarding associates, managing program quality, development and implementation of curriculum programming, staff leadership, proven results in growth in programs, successfully overseeing part-time and entry-level staff teams and interviewing, hiring and onboarding staff members. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Sports Operations > Works with the Center Executive Director to assist in implementing and overseeing all sports programs including youth & adult sports as well as clinics and sports camps. This includes, but not limited to: * Assists Center Executive Director to develop and implement program quality and growth strategies to increase member satisfaction and retention. * Assists in strategy implementation to achieve strategic plan targets for sports programming. * Monitors and documents activity/event performance for future planning. * Ensures that all sports staff adhere to standards of communication, safety, image, and engagement with both children and parents. * Recruits volunteer coaches to support sports programming needs. * Provides a visible presence in the center and sports department. Actively engages members to ensure member needs are met. * Assists the Center Executive Director with the implementation of association surveys and action plans - tracking metrics and NPS. * Participates as an innovator for new and unique activities/programs/events/classes based on both solicited and unsolicited member feedback. * Proactively identifies and resolves member issues and concerns. * Program Operations > * Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipates and exceeds expectations consistently throughout programs. * Develops and implements association survey and measurement strategies and action plans through NPS surveys. * Leads strategy implementation to achieve strategic plan targets for programming. * Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals. * Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives. * Dedicated focus on program growth, innovation and quality results. * Dedicated focus on program growth, innovation and quality results. * Open Play Oversight & Member Experience > * Provide leadership and oversight of all open play offerings, including but not limited to basketball, pickleball, volleyball, and general gym use. * Develop, implement, and enforce clear open play guidelines, court rotation systems, and usage policies to ensure safe, equitable, and positive member experiences. * Schedule open play activities to balance member demand, program offerings, and facility availability. * Train, support, and supervise staff responsible for facilitating open play, with an emphasis on customer service, inclusion, and conflict resolution. * Serve as a point of escalation for open play concerns, proactively addressing issues to maintain a welcoming and respectful environment. * Space Optimization & Program Expansion> * Strategically evaluate and optimize the use of all program spaces, including the Airnasium, AquaTurf, gymnasiums, and outdoor fields, to maximize participation and revenue while supporting mission impact. * Identify underutilized time blocks and spaces and develop new programs, leagues, clinics, events, and open-use opportunities to expand the program catalog. * Lead the development of evening and nighttime programming on sports fields * Collaborate with Operations / Facilities to ensure spaces are safely prepared, properly staffed, and effectively promoted. * Monitor participation data and financial performance to assess program success and continuously refine offerings. * Team Leadership * Provides direct supervision and leadership to the sports staff and volunteers (where applicable) to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise. * Provides direct supervision to all direct reports and ensures their professional development and success. * Supervises and leads program teams to create and maintain meaningful and impactful relationships. * Manages associate schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times. * Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc. * Completes all job related, supervisory and other trainings as required. * Performs other duties as assigned. Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** )
    $29k-38k yearly est. 21d ago
  • Strategic Law Firm COO - Operations & Growth

    Williams Parker 4.3company rating

    Director job in Sarasota, FL

    A prominent law firm in Sarasota is seeking an experienced Chief Operating Officer (COO) to drive strategic planning and enhance operational excellence. This leadership role involves overseeing financial functions, managing talent, and ensuring compliance while guiding innovative growth across the firm's service offerings. Candidates should have significant experience in law firm operations and a proven track record in leadership within professional services. The position offers competitive compensation and a collaborative culture. #J-18808-Ljbffr
    $97k-121k yearly est. 3d ago
  • Director of Performance Excellence | Multi-Firm Growth

    Crete Professionals Alliance, LLC

    Director job in Tampa, FL

    A dynamic accounting firm is seeking a Director of Performance in Tampa, Florida, to design and implement performance management strategies across acquired firms. The role requires 8+ years in performance or talent management, ideally within accounting. A competitive salary of $130,000-156,000 annually and a 20% bonus are offered, alongside a comprehensive benefits package including health insurance and a 401(k) plan. Join a supportive workplace that values its people and fosters professional growth. #J-18808-Ljbffr
    $130k-156k yearly 4d ago
  • Director of Pinellas Residential Programs

    Metropolitan Ministries 4.0company rating

    Director job in Saint Petersburg, FL

    Full-time Description About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: $72,000 - $75,000 · Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. · Preventative care is 100% covered (free) on all plans. · PTO is offered to full-time and part-time employees. · 11 days of PTO and 10 paid holidays annually. · Option to participate in the 401K plan with employer match. · $15,000 in employee Life Insurance paid for by Metropolitan Ministries. · Employee Assistance Program · Option to participate in supplemental group insurance plans at affordable rates. · Tuition reimbursement program · Training and career development. · Discounted membership at the YMCA. Job Functions: According to the mission and vision of the organization, is responsible for directing, evaluating, and supervising the operations of Residential Programs and Kitchenettes. This includes Case Management, CLA's, and Intake. Responsible for innovative program development and monitoring the outcomes of Pinellas Residential Programs Essential Responsibilities: Direct the overall operational leadership of functions, safety and staff in the Pinellas Residential Programs. Responsible for innovative program development and outcomes of residential programs Provide leadership, strategy, and vision for Residential programs. Ensure Sanctuary training and support for Pinellas team. Responsible for annual budget and budget development for grants Establish and maintain residential policies and procedures and goals and objectives Direct quality assurance for Residential Programs addressing service delivery outcomes through process improvement and Key Performance Indicators. Direct client data and systems to keep records on Residential Programs. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective. Build network of partners and referral service agencies to assist in service delivery in Residential programming Ensure that all Residential Programs are designed and delivered in a manner that is consistent with the mission, vision, guiding values and program philosophy of Metropolitan Ministries Select, supervise and train staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented Direct the day to day operations of Pinellas Programs Ensure Mission statement is fulfilled with each client/staff interaction Ensure dignified, effective and efficient services through coordination and communication between staff teams and departments. Oversee of systems and processes that impact occupancy rate at a minimum of 95% Ensure concerns or issues with clients/staff are addressed quickly through coordination of pertinent leadership staff. Assist with compliance with Pinellas HMIS requirements and grant and licensing requirements Maintain partnership agreements and ensure agreements are upheld and services offered are appropriate for residential programming. Represent Metropolitan Ministries at community events, networks and pursues partnerships that will enhance/support services and community involvement. Provide tours of the facilities. Manage and report on data, including quality performance reports. Address service delivery issues as necessary. Visit and meet with community service providers to enhance knowledge and collaboration. Be knowledgeable of community resources and agencies. Attend all community meetings that are relevant to position. Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated in the KPIs and the strategic plan. Complete other tasks as assigned. Requirements Education and Experience: Must have at least a Masters in the Human Services field and minimum of 5 years' experience supervising providing social services to the Homeless/at risk population; proficiency with various computer applications preferred (including, but not limited to, Clarity, Word, and Excel). Skills Requirements: Must be able to work effectively with homeless and at-risk clients. This position requires the ability to work within a multi-disciplinary framework; should be computer literate with knowledge of Microsoft Word and Excel desirable. Must be able to communicate orally, as well as in writing, and demonstrate a high level of comfort in this performance, conducting and assisting in the conducting of meetings, etc. Strong interpersonal skills are required. This position requires a high degree of maturity, sensitivity to issues of faith and cross cultural and diversity issues, and the social skill to handle job-related matters in a professional and diplomatic manner. Physical Requirements: Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Other: Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Valid FL driver's license with a good driving record and insured vehicle in order to qualify for the MM driving program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************
    $72k-75k yearly Easy Apply 58d ago
  • Director - Pricing Systems Optimization

    PODS Enterprises, LLC 4.0company rating

    Director job in Clearwater, FL

    At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry, we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human. We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination. JOB SUMMARY The Director of Pricing Systems Optimization will lead all aspects of pricing optimization software development and implementation, moving PODS pricing towards a more dynamic environment, using advanced analytics and tools including Artificial Intelligence. This person will lead the though process and work closely with IT and current pricing system vendors to adapt and implement advanced pricing methods to maximize pricing and improve revenue generation. General Benefits & Other Compensation: Medical, dental, and vision insurance Employer-paid life insurance and disability coverage 401(k) retirement plan with employer match Paid time off (vacation, sick leave, personal days) Paid holidays Parental leave / family leave Bonus eligibility / incentive pay Professional development / training reimbursement Employee assistance program (EAP) Commuter benefits / transit subsidies (if available) Other fringe benefits (e.g. wellness credits) What you will do: • Creates, leads and executes a roadmap of proposed enhancements to the Pricing Systems that optimize pricing and maximize revenue and/or margin, up to and including dynamic pricing methods and the use of artificial intelligence • Identifies opportunities to apply advanced pricing techniques and models to improve pricing. • Is the business leader responsible for the pricing system logic and functionality, keeping a deep understanding of how it works and how it serves the business goals. • Works with IT and current or future pricing systems vendors to support major corporate system enhancement initiatives • Keeps up to date with the use of new tools and methods to price in various industries and brings ideas to PODS. • Works cross-functionally with business partners (pricing functions, marketing, operations, finance, logistics, IT) to ensure the pricing vision is shared, accepted and implications incorporated in operating processes. • Lead cost/benefit analysis of proposed system changes • Develops and presents improvement proposals to leadership and non-technical users in clear, concise, and convincing manners both in writing and interactive presentation setting • Leads the pricing systems team in all aspects of current pricing systems support and development. Motivates and engages them to support the goal. • Applies advanced statistical and data analytics concepts • May perform other duties and responsibilities as assigned What you will need to have: • College Degree required in Mathematics, Marketing, Finance or systems / software engineering. MBA preferred. • 10-15 years of pricing or closely related experience • Minimum 5 years' experience operating with direct pricing responsibility in a corporate environment. • Extensive knowledge of pricing methods, with hands-on experience in defining pricing rules, upgrading or improving pricing systems • Experience in implementing pricing software working with outside vendors preferred (Vendavo, PROS, Saleforce CPQ, Pricefx, Zilliant, etc). • Experience in pricing in the travel, hospitality, storage or logistics industry preferred. • Strong proficiency in Microsoft Office applications; particularly advanced Excel functionality including Pivot Tables, Lookups, external data connectivity, and logic functions • Working knowledge of SQL • Strong problem-solving skills • Excellent organizational skills • Ability to manage competing priorities • Possess math skills sufficient to perform required duties • Or an equivalent combination of education, training or experience DISCLAIMER The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Equal Opportunity, Affirmative Action Employer PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law. No Unsolicited Resumes from Third-Party Recruiters: Please note that as per PODS policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that PODS will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
    $81k-124k yearly est. 8d ago
  • Pension Ops and Delivery, Vice President

    Jpmorgan Chase & Co 4.8company rating

    Director job in Tampa, FL

    JobID: 210680486 JobSchedule: Full time JobShift: : Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. Job responsibilities * Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. * Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. * Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. * Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. * Lead, coach, train, and support a small team of direct reports as a working leader. * Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. * Coordinate year-end activities, including bulk participant communications. * Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. Required qualifications, capabilities, and skills * A seasoned operations leader with 5+ years of experience in Retirement Administration. * End-to-end process-oriented, with a focus on improving outcomes and participant experience. * Proven project management and system testing experience. * Excellent communication skills, with the ability to build strong relationships with stakeholders. * Strong emphasis on controls and issue prevention, complemented by proactive communication. * Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. * Strong people leadership skills, with experience in coaching and team communication, both written and verbal. * Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft
    $107k-141k yearly est. Auto-Apply 60d+ ago
  • Director - Pricing Systems Optimization

    PODS 4.0company rating

    Director job in Clearwater, FL

    At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry, we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human. We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination. JOB SUMMARY The Director of Pricing Systems Optimization will lead all aspects of pricing optimization software development and implementation, moving PODS pricing towards a more dynamic environment, using advanced analytics and tools including Artificial Intelligence. This person will lead the though process and work closely with IT and current pricing system vendors to adapt and implement advanced pricing methods to maximize pricing and improve revenue generation. General Benefits & Other Compensation: Medical, dental, and vision insurance Employer-paid life insurance and disability coverage 401(k) retirement plan with employer match Paid time off (vacation, sick leave, personal days) Paid holidays Parental leave / family leave Bonus eligibility / incentive pay Professional development / training reimbursement Employee assistance program (EAP) Commuter benefits / transit subsidies (if available) Other fringe benefits (e.g. wellness credits) What you will do: • Creates, leads and executes a roadmap of proposed enhancements to the Pricing Systems that optimize pricing and maximize revenue and/or margin, up to and including dynamic pricing methods and the use of artificial intelligence • Identifies opportunities to apply advanced pricing techniques and models to improve pricing. • Is the business leader responsible for the pricing system logic and functionality, keeping a deep understanding of how it works and how it serves the business goals. • Works with IT and current or future pricing systems vendors to support major corporate system enhancement initiatives • Keeps up to date with the use of new tools and methods to price in various industries and brings ideas to PODS. • Works cross-functionally with business partners (pricing functions, marketing, operations, finance, logistics, IT) to ensure the pricing vision is shared, accepted and implications incorporated in operating processes. • Lead cost/benefit analysis of proposed system changes • Develops and presents improvement proposals to leadership and non-technical users in clear, concise, and convincing manners both in writing and interactive presentation setting • Leads the pricing systems team in all aspects of current pricing systems support and development. Motivates and engages them to support the goal. • Applies advanced statistical and data analytics concepts • May perform other duties and responsibilities as assigned What you will need to have: • College Degree required in Mathematics, Marketing, Finance or systems / software engineering. MBA preferred. • 10-15 years of pricing or closely related experience • Minimum 5 years' experience operating with direct pricing responsibility in a corporate environment. • Extensive knowledge of pricing methods, with hands-on experience in defining pricing rules, upgrading or improving pricing systems • Experience in implementing pricing software working with outside vendors preferred (Vendavo, PROS, Saleforce CPQ, Pricefx, Zilliant, etc). • Experience in pricing in the travel, hospitality, storage or logistics industry preferred. • Strong proficiency in Microsoft Office applications; particularly advanced Excel functionality including Pivot Tables, Lookups, external data connectivity, and logic functions • Working knowledge of SQL • Strong problem-solving skills • Excellent organizational skills • Ability to manage competing priorities • Possess math skills sufficient to perform required duties • Or an equivalent combination of education, training or experience DISCLAIMER The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Equal Opportunity, Affirmative Action Employer PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law. No Unsolicited Resumes from Third-Party Recruiters: Please note that as per PODS policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that PODS will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
    $81k-124k yearly est. 60d+ ago

Learn more about director jobs

How much does a director earn in Saint Petersburg, FL?

The average director in Saint Petersburg, FL earns between $53,000 and $159,000 annually. This compares to the national average director range of $66,000 to $192,000.

Average director salary in Saint Petersburg, FL

$92,000

What are the biggest employers of Directors in Saint Petersburg, FL?

The biggest employers of Directors in Saint Petersburg, FL are:
  1. Operation PAR
  2. Raymond James Financial
  3. Zelis
  4. Molina Healthcare
  5. Sorren
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