Working as a Director, Service Delivery

There is more than meets the eye when it comes to being a director, service delivery. For example, did you know that they make an average of $69.92 an hour? That's $145,440 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.

What Does a Director, Service Delivery Do

There are certain skills that many directors, service delivery have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, leadership skills and communication skills.

When it comes to the most important skills required to be a director, service delivery, we found that a lot of resumes listed 10.3% of directors, service delivery included service delivery, while 9.3% of resumes included project management, and 8.3% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the director, service delivery job title. But what industry to start with? Most directors, service delivery actually find jobs in the professional and technology industries.

How To Become a Director, Service Delivery

If you're interested in becoming a director, service delivery, one of the first things to consider is how much education you need. We've determined that 40.9% of directors, service delivery have a bachelor's degree. In terms of higher education levels, we found that 28.7% of directors, service delivery have master's degrees. Even though most directors, service delivery have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a director, service delivery. When we researched the most common majors for a director, service delivery, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on director, service delivery resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a director, service delivery. In fact, many director, service delivery jobs require experience in a role such as project manager. Meanwhile, many directors, service delivery also have previous career experience in roles such as senior project manager or registered nurse.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

Average Salary$145,440
Job Growth Rate11%

Director, Service Delivery Jobs

Director, Service Delivery Career Paths

Top Careers Before Director, Service Delivery
Show More
Top Careers After Director, Service Delivery
Show More

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Director, Service Delivery

Directors, Service Delivery in America make an average salary of $145,440 per year or $70 per hour. The top 10 percent makes over $194,000 per year, while the bottom 10 percent under $108,000 per year.
Average Salary
$145,440

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Director of Service Delivery
Director of Service Delivery
Management Decisions, Inc.
Management Decisions, Inc.
07/29/2020
07/29/2020
$140,00007/29/2020
$140,000
Director, Service Delivery
Director, Service Delivery
Randstad
Randstad
01/30/2020
01/30/2020
$116,87201/30/2020
$116,872
Director, Service Delivery
Director, Service Delivery
Randstad
Randstad
01/23/2020
01/23/2020
$140,47601/23/2020
$140,476
Director, Service Delivery
Director, Service Delivery
Randstad
Randstad
01/15/2020
01/15/2020
$139,82901/15/2020
$139,829
Director Delivery
Director Delivery
Sphere Management, Inc.
Sphere Management, Inc.
08/14/2019
08/14/2019
$175,00008/14/2019
$175,000
See More Recent Salaries

Calculate your salary

Use Zippia's Salary Calculator to see how your pay matches up.

Director, Service Delivery Demographics

Gender

Male

62.4 %

Female

32.8 %

Unknown

4.8 %
Ethnicity

White

61.2 %

Hispanic or Latino

13.8 %

Black or African American

11.1 %
Show More
Foreign Languages Spoken

Spanish

41.7 %

French

16.7 %

Chinese

8.3 %
Show More

Director, Service Delivery Education

Schools

Georgia Institute of Technology -

6.1 %

Texas A&M University

6.1 %

Xavier University

6.1 %

George Washington University

6.1 %
Show More
Majors

Nursing

32.7 %

Business

22.4 %

Computer Science

7.0 %

Management Information Systems

6.4 %
Show More
Degrees

Bachelors

40.9 %

Masters

28.7 %

Associate

15.7 %

High School Diploma

4.5 %
Show More

Entry Level Jobs For Becoming A Director, Service Delivery

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Director, Service Delivery

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.3% of directors, service delivery listed service delivery on their resume, but soft skills such as analytical skills and leadership skills are important as well.

Best States For a Director, Service Delivery

Some places are better than others when it comes to starting a career as a director, service delivery. The best states for people in this position are California, New York, Colorado, and West Virginia. Directors, service delivery make the most in California with an average salary of $168,404. Whereas in New York and Colorado, they would average $163,560 and $161,423, respectively. While directors, service delivery would only make an average of $158,820 in West Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Colorado

Total Director, Service Delivery Jobs:
292
Highest 10% Earn:
$227,000
Location Quotient:
1.15
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New York

Total Director, Service Delivery Jobs:
737
Highest 10% Earn:
$228,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Rhode Island

Total Director, Service Delivery Jobs:
71
Highest 10% Earn:
$213,000
Location Quotient:
1.83
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
View Full List

How Do Director, Service Delivery Rate Their Jobs?

Working as a Director, Service Delivery? Share your experience anonymously.
Rate
Do you work as a Director, Service Delivery?
Rate how you like work as Director, Service Delivery. It's anonymous and will only take a minute.
Rate

Top Director, Service Delivery Employers

1. American Express
4.8
Avg. Salary: 
$73,238
Director, Service Deliverys Hired: 
11+
2. TriZetto Healthcare Products
4.7
Avg. Salary: 
$78,774
Director, Service Deliverys Hired: 
9+
3. Cisco Systems
4.9
Avg. Salary: 
$113,155
Director, Service Deliverys Hired: 
9+
4. Dell
4.8
Avg. Salary: 
$94,992
Director, Service Deliverys Hired: 
8+
5. Computer Sciences
4.5
Avg. Salary: 
$31,048
Director, Service Deliverys Hired: 
6+
6. Broadridge Financial Solutions
4.8
Avg. Salary: 
$77,712
Director, Service Deliverys Hired: 
6+

Director, Service Delivery Videos

Recently Added Director, Service Delivery Jobs

Updated October 2, 2020