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The differences between directors, service delivery and information technology directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director, service delivery and an information technology director. Additionally, a director, service delivery has an average salary of $141,674, which is higher than the $138,906 average annual salary of an information technology director.
The top three skills for a director, service delivery include service delivery, healthcare and customer service. The most important skills for an information technology director are customer service, project management, and cloud.
| Director, Service Delivery | Information Technology Director | |
| Yearly salary | $141,674 | $138,906 |
| Hourly rate | $68.11 | $66.78 |
| Growth rate | 16% | 16% |
| Number of jobs | 39,078 | 87,765 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A director of service delivery spearheads and oversees the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments, and develop strategies to optimize operations. They may also liaise with internal and external parties, building positive relationships with them. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while enforcing the company's policies and regulations, developing new ones when necessary.
An information technology (IT) Director is an individual responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors. Aside from managing workers, an IT director should possess problem-solving skills and an aptitude for organizational thinking. An IT director must also identify new market opportunities and should lead an effort to improve the organization's IT process.
Directors, service delivery and information technology directors have different pay scales, as shown below.
| Director, Service Delivery | Information Technology Director | |
| Average salary | $141,674 | $138,906 |
| Salary range | Between $106,000 And $189,000 | Between $97,000 And $197,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | AstraZeneca | The Tipping Point |
| Best paying industry | Finance | Technology |
There are a few differences between a director, service delivery and an information technology director in terms of educational background:
| Director, Service Delivery | Information Technology Director | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between directors, service delivery' and information technology directors' demographics:
| Director, Service Delivery | Information Technology Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 88.1% Female, 11.9% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |