Director, Service Delivery remote jobs

The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff - a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator - to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. * Develops operational plans involving recruiting and marketing campaigns and media and communications tactics * Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs * Selects, trains, develops, and evaluates staff * Manages the work of professional staff members engaged in the design, preparation, and production of public information materials * Directs and supports the day-to-day media activities handled by the Public Information Office staff * Handles high-profile, complex, and controversial media matters * Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach * Coordinates and writes briefing documents for media interviews * Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others * Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff * Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials * Identifies story opportunities for Department subject matter experts to be in the media * Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters * Works closely with the Director of Public Affairs on joint projects and strategies * Oversees development and management of applicable portion of Department budget * Performs other duties as assigned IMPORTANT FUNCTIONS: * May be assigned to perform the duties of similar job classifications of an equal or lower pay grade PHYSICAL REQUIREMENTS: The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to: * Light physical work lifting no more than 45 pounds at a time with or without assistance with frequent lifting or carrying of objects weighing up to 10 pounds * Occasional walking and standing * Eye/hand/foot coordination: performing work through using two or more body parts or other devices * Handling: Seizing, holding, grasping, through use of hands, fingers, or other means * Hearing: Perceiving and comprehending the nature and direction of sounds * Reaching: Extending the hands and arms or other device in any direction * Repetitive Motions: Making frequent or continuous movements * Sitting: Remaining in a stationary position * Talking: Communicating ideas or exchanging information * Works both indoors and outdoors in all weather conditions with exposure to dust and noise * May also work in an office setting with overhead lighting and long periods of screen time * Will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time This position requires: * Knowledge of journalism, marketing, public and media relations strategies, principles, and techniques * Knowledge of government and working in a government/political environment * Knowledge of management principles * Knowledge of AP style * Knowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editing * Strong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniques * Knowledge of computers including word processing applications * Knowledge of social media platforms and websites * Knowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or Teams * Ability to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as needed * Ability to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officials * Ability to handle sensitive situations with tact and diplomacy * Ability to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellence * Ability to direct and effectively supervise a diverse workforce * Ability to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police department * Ability to capture the voice of the organization and its officials consistently and convincingly * Ability to prepare and provide professional presentations * Ability to demonstrate excellent problem-solving abilities * Ability to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlines * Ability to perform all duties in a safe manner and in accordance with organizational values, policies, and procedures In addition to the knowledge, skills, and abilities listed above, the position requires: * Education: * Bachelor's degree in journalism, marketing, public relations, communications, or English * Experience: * At least 2 years of progressively responsible professional experience in communications, public or media relations fields * At least 1 year of experience in crisis communications, emergency management, or political environment * 1 year of supervisory experience * A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment * License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification * During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license * Preferred qualifications: Bilingual in Spanish for both oral and written communication Tattoos and other markings, as described below, will be cause for disqualification: * Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips). * Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy * Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification Illegal drug usage, as described below, at the time of application may be cause for disqualification: * Any use of marijuana within 1 year prior to the date of application; And/Or; * Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application. SPECIAL REQUIREMENTS: Candidates must be willing to submit to the following requirements: * Comprehensive background investigation * Polygraph * Psychological examination * Drug screening * Physical examination SPECIAL CONDITIONS OF EMPLOYMENT: This position requires that the individual be able to work on-call and work flexible hours. The position will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time. Most duties are performed indoors and may work in an office setting with overhead lighting and long periods of screen time. However, the incumbent may be required to perform some duties outdoors and in a variety of indoor and outdoor environmental conditions with exposure to dust and noise. The incumbent must be able to maintain a high level of confidentiality and integrity as he/she is required to handle extremely sensitive, graphic, and highly confidential information. All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination. Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria. BENEFITS: The City of Pueblo offers a very rich benefits packet! Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to *********************** CIVIL SERVICE EXAM: January 6, 2026 Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. Pinterest Ads Delivery & Performance is redefining how digital ads are delivered - challenging 20 years of assumptions to both protect the Pinner experience and grow durable revenue. We support all ad surfaces across Pinterest - Home Feed, Search, Related Pins, Shopping surfaces, Idea Streams, and beyond - each with unique marketplace and product dynamics. You'll lead a high‑impact data science organization that partners deeply with Product, Engineering, Research, and other cross functional partners to build the next generation of advertising products and systems. About the role We're looking for a Director who is a leader of leaders and a systems thinker. You will set the strategy for ads delivery and quality, establish the measurement and decision frameworks, and scale a best‑in‑class team of data scientists. A core mandate for this role is to identify, instrument, and operationalize the input metrics that most directly drive ads delivery, quality, and performance - ensuring we are optimizing the levers that move outcomes, not just reporting on lagging KPIs. What you'll do: Set strategy and outcomes Define the multi‑year vision and roadmap for Ads Delivery & Performance across all Pinterest surfaces, aligning to company and Ads org priorities. Establish clear north-star outcomes (e.g., long‑term revenue quality, retained advertiser value, Pinner experience) and the right cascade of input metrics and guardrails that drive them. Make input metrics a first‑class operating system Identify, define, and instrument the input metrics that most influence delivery and performance, such as: supply health and coverage, eligibility and match rate, win rate, fill rate, pacing and spend smoothness, auction/bid competitiveness, latency/SLA adherence, ranking/model freshness and coverage, feature quality, CTR/CVR leading indicators, frequency and ad load distribution, quality/relevance signals, and policy/trust frictions. Build metric specs, ownership, alerting, and weekly business reviews so that teams operate to inputs (and understand their elasticities to outcomes like RPM, ROAS, advertiser retention, and Pinner satisfaction). Lead an organization of leaders Hire, develop, and inspire a diverse, high‑performance organization of data science managers and senior ICs; set crisp role definitions, growth paths, and succession planning. Establish rigorous standards for experimentation, causal inference, and production analytics; ensure consistently trustworthy, decision‑grade outputs. Partner to ship impact Work hand‑in‑hand with Product and Engineering on marketplace, ranking, pacing, and quality systems (e.g., auction design, supply/demand balancing, relevance, cold‑start, ads load/frequency, shopping ads delivery). Translate ambiguous business questions into structured analyses and roadmaps; ensure the org moves from insight to shipped change with measurable impact. Elevate measurement and decision quality Own the measurement strategy for ads quality and delivery: counterfactual measurement, lift and incrementality, experiment design, long‑term value, and guardrail monitoring for Pinner experience. Improve our decision frameworks, define minimum statistical standards, and drive consistency in A/B testing, quasi‑experiments, and observational methods when experiments are impractical. Communicate and align Present complex analytical findings to executives and cross‑functional partners with clarity; drive alignment on trade‑offs across revenue, advertiser value, and Pinner experience. Create transparent operating cadences (QBRs/MBRs, input metric reviews, launch reviews) that keep teams focused on the levers that matter. What we're looking for: MS or PhD in a quantitative field (Computer Science, Statistics, Math, Engineering, Economics or related) or equivalent practical experience. 10+ years in Data Science, Algorithmic Engineering, or Machine Learning, with significant impact in digital advertising or large‑scale marketplaces. 5+ years directly managing data science organizations, including managing managers and scaling multi‑team groups in a technology company. Deep experience with: Statistical analysis and causal inference, experiment design, and measurement for complex marketplaces. Production analytics and large‑scale data tooling (e.g., Python/R, SQL; Spark/Hive or similar). Applied ML or relevance/ranking systems; familiarity with auction dynamics, pacing, bidding, and quality/relevance modeling. Proven track record of establishing and operating through input metrics tied to business outcomes. Excellent written and verbal communication; adept at influencing senior cross‑functional partners and executives. In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. #LI-NM4 #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only$233,302-$480,328 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love-instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner-combining strategic expertise with powerful AI agent management technology to accelerate businesses' AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations-and counting-are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service. At Ada, we see growth as a reflection of each individual owner's personal growth. That's why our values are rooted in driving progress and continuous improvement. If you're ambitious and eager to grow, Ada could be the place for you. Learn more at *********** The Role We're looking for a hands-on, technical leader to build, scale, and inspire Ada's Services organization. You'll own the full services P&L, hire and level-up a growing bench of AI Implementation Consultants and Delivery/Engagement Managers, and ensure every client launch drives measurable ROI-at positive gross margins. Outcomes Build & scale the team - Recruit, onboard, coach, and retain top-tier PS talent; establish career paths and mentoring programs. Drive profitable delivery - Design repeatable implementation playbooks, utilization models, and forecasting processes that hit revenue and margin targets. Own services sales strategy - Partner with Sales & Solutions teams on scoping, packaging, and pricing; guide deal strategy to maximize attach-rate and expansion. Act as executive sponsor - Step in on complex AI deployments to unblock issues, align C-suite stakeholders, and guarantee successful outcomes. Enable partner ecosystem - Certify and manage external consultancies so they operate as an extension of Ada, increasing capacity without sacrificing quality. Champion technical excellence - Roll up your sleeves to design LLM-powered agent flows, API integrations, and data pipelines alongside Product & Engineering. Measure what matters - Set and monitor KPIs (PS margin, utilization, CSAT/NPS, time-to-value, partner revenue) and continuously optimize. Feedback loop to Product - Surface implementation insights that influence roadmap, tooling, and serviceability improvements. About You 10+ years' experience in Professional Services or technical delivery roles within high-growth SaaS; 5+ years leading multi-disciplinary PS teams. Demonstrated success running a P&L-positive PS organization (utilization, margin, attach-rate). Former developer, architect, or hands-on implementation leader with deep knowledge of APIs, data flows, and AI/ML solution design. Track record building scalable delivery frameworks and tooling in ambiguous, fast-moving environments. Expert at translating complex technical topics for executive, product, and engineering audiences. Proven ability to sell services - from pre-sales scoping through SOW negotiation and expansion. Experience enabling or managing partner/consulting ecosystems. Passion for mentoring, inclusive leadership, and cultivating high-performance cultures. Ability to travel 10-15% for key client and team engagements #LI-NS1 Benefits & Perks At Ada, you'll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here's what we offer: Benefits Unlimited Vacation: Recharge when you need to. Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance. Wellness Account: Empowering you to invest in your overall well-being and lifestyle. Employee & Family Assistance Plan: Resources to support you and your loved ones. Perks Flexible Work Schedule: Balance your work and personal life. Remote-First, In-Person Friendly: Options to work from home or at our local hub. Learning & Development Budget: Invest in your long-term growth goals and skills. Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience. Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry. Hands-On with LLMs: Enhance your expertise in leveraging large language models. A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology. The above Benefits and Perks only apply to full-time, permanent employees. Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.

At DataCamp, we believe in empowering individuals and teams through data literacy. As a leading platform for data science and analytics education, we offer engaging, interactive courses designed by top experts. Our mission is to make data skills accessible to everyone, helping learners and organizations thrive in the data-driven world. With a diverse community of millions of learners, we provide a supportive and dynamic environment where you can grow your career and make an impact. Join us and be part of our journey to democratize data education! With the launch of our Professional Services offering-including live masterclasses, tailored live learning sessions, and end-to-end upskilling programs-we now partner with clients not only as a platform provider, but as a transformation enabler. About the role The Sales Account Director, Professional Services will report to the Head of Professional Services and play a foundational role in building and scaling DataCamp's new services business. You will position DataCamp as a strategic upskilling partner, selling high-value transformational programs that combine our platform with live instruction, expert-led masterclasses, and tailored learning journeys. This role requires a highly consultative seller who can engage senior executives, diagnose organizational skill gaps, shape learning solutions, and co-design multi-phase programs that upskill entire teams and functions. About you At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets-you aim to understand the "why" behind our goals and take ownership to drive the business forward. You're a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply! Responsibilities Strategic Targeted Accounts: Identify growth opportunities by prospecting a highly-targeted account list, selected on high-potential Collaborate closely with Enterprise Account Executives to identify opportunities within existing platform accounts, co-create upsell strategies, and position Professional Services as a value-adding extension of the DataCamp platform Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. Provide value in every interaction. Establish relationships with multiple buyer personas within the prospect account Communicating Value: Engage prospects with DataCamp's integrated services and partnership to achieve data fluency Account Coordination Strategy: Utilize a structured and disciplined approach to effectively engage multiple resources, from solution architects to the leadership team, from product teams to legal teams, or finance teams, to achieve the best results Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. Create customized account plans to ensure the achievement of revenue targets and foster balanced growth DataCamp Learn & Workspace: Demonstrate a thorough knowledge of DataCamp's learning platform and services. Ability to articulate the DataCamp value proposition effectively Journey of Learning: Build long-term partnerships by working closely together to create customized data literacy training programs, including data boot camps that meet their unique needs and goals Sales Process Management: Ability to negotiate and close detailed agreements with clients and support them through onboarding and expansions Qualifications 5+ years in consultative enterprise sales, preferably in consulting, professional services, L&D solutions, data analytics/visualization or transformation programs. Experience selling to and influencing leadership level coupled with the ability to foster consensus among purchasing teams in Global 2000 companies Strong discovery skills and the ability to deeply engage clients, build a compelling transformation vision, and navigate complex customer organizations A track record of success in driving consistent activity, pipeline development, and quota achievement Skilled at establishing trusted relationships with business managers and executives Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey Pro-active, independent thinker with high energy and a positive attitude Collaborative mentality and commitment to continuous skills development Proven ability to independently manage, develop, and close new client relationships Exceptional time and communication skills to assembly resources and advance opportunities, including presentation skills Willingness to travel 20%+ Why Datacamp? Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you'll love being on our team: Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding. Competitive compensation: We offer a competitive salary with attractive benefits. Flexibility: Benefit from flexible working hours because the future is flexible! Travel: we gather teams into one of our offices a few times a year to stay connected Global retreats: Participate in international company retreats, fostering a global team spirit. Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth. Equipment: Yearly IT Equipment budget towards your home working set up. On Us Lunch: Delicious lunches on DataCamp when you're at the office. Amazing team: Collaborate with a truly exceptional team-seriously, we're awesome! Compensation The base salary for this position may vary based on several factors, including the approved job level. The base salary range for this role is $150,000 (Total OTE: $300,000). Salary is one component of our total compensation package. This position also qualifies for equity (i.e., stock options). The benefits available for this position include flexible time off, a 401K retirement plan + matching, insurance (medical, dental, vision, life), and 11 paid holidays. We also provide paid sick time as required by state and local law. Additional benefits and perks contained in our standard employee benefits package are also offered for this position. At DataCamp, we value diverse experiences and perspectives. If you're excited about this role but don't meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great!

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35% more calls answered compared to non-AI operators 45 million calls handled with a 99.9% uptime Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI. About the Role We're hiring a Director of Professional Services to build and lead Synthflow's implementation and customer delivery organization. You'll own the end-to-end success of client onboarding, deployment, and ongoing solution adoption-ensuring every customer realizes measurable business value from Synthflow's AI platform. You'll partner closely with our enterprise clients, sales organization, and product team to design scalable implementation frameworks, develop operational playbooks, and lead a growing team of project managers, solution architects, and implementation specialists. This is a foundational leadership role-ideal for someone who combines deep operational rigor with a strategic, customer-centric mindset. What You'll Do Lead Delivery Excellence: Build and scale Synthflow's professional services function to deliver enterprise-grade AI implementations efficiently and consistently. Own the Post-Sales Lifecycle: Oversee onboarding, deployment, and enablement, ensuring seamless handoffs from sales through renewal. Drive Customer Success Outcomes: Partner with key clients to ensure successful delivery, measurable ROI, and long-term adoption. Develop Scalable Frameworks: Establish repeatable processes, methodologies, and tools to drive consistency across implementations. Build & Lead the Team: Recruit, mentor, and develop a world-class professional services organization. Collaborate Cross-Functionally: Work closely with Product, Engineering, and Sales to ensure client feedback informs roadmap priorities. Financial & Operational Management: Manage project delivery metrics, utilization, and profitability across all engagements. Strategic Partnerships: Contribute to account strategy, expansion opportunities, and customer advocacy initiatives. What You Bring Experience: 8+ years in Professional Services, Customer Success, or Delivery Management within enterprise SaaS. 3+ years in a leadership role. Enterprise Implementation Expertise: Proven track record overseeing complex, multi-stakeholder enterprise deployments. Operational Excellence: Deep experience in building scalable post-sales processes and managing delivery P&L. Customer Leadership: Exceptional ability to engage and influence executive stakeholders, balancing strategic vision with hands-on execution. Technical Acumen: Understanding of AI, automation, or enterprise software integration workflows. Leadership & Collaboration: Strong people leader who inspires high performance and cross-team alignment. Mindset: Entrepreneurial, adaptable, and motivated by building from 0→1 in a high-growth environment. Why Join Synthflow High Impact: Define how AI solutions are delivered and adopted by global enterprises. Strategic Leadership: Build and scale a critical function from the ground up. Cutting-Edge Technology: Shape the delivery of world-class AI automation solutions. Ownership & Growth: Take on meaningful responsibility with equity participation. Collaborative Team: Join a group of ambitious builders who combine speed, curiosity, and operational excellence. Remote Flexibility: Work fully remote across the U.S. with flexible hours and high autonomy. Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a key contributor to the Professional Services Team, the ideal candidate will be a passionate, driven individual who can lead and manage a team of technical, individual contributors that delight customers in their successful implementations. This role is equal parts Manager, Trainer, and enabler of the Platform Engineers to perform high-quality work. Key Responsibilities: Hone and expand the technical abilities of your team and peers on a continuous basis. Manage and oversee skills-development of a team of Platform Engineers. Activities vary from highly technical hands-on work to tactical day-to-day Management oversight. Delivery Focus: Working with your peers in PS and PS Delivery, achieve quarterly/annual revenue and quality targets. Attend all Delivery-centric calls, addressing assignment requests and project escalation activities. Perform timesheet and project health reviews, including project trending, project technical oversight, identifying opportunities for delivery improvement. Achieve and maintain expertise over Five9 product, associated applications and partner (ISV) integrations. Articulate the value of Five9's Professional Services through demonstrations and open discussion with customers and prospects. Actively participate in hiring and recruiting of Platform Engineers and other related roles as required. Communicate professionally and effectively with internal and external stakeholders. Maintain technical prowess by spending 10 to 20% of your time assisting customer implementations. Participate in PS Product Readiness activities, to include the creation of internal technical training materials. Serve as an advocate for our customers and internal technical resources, to prioritize product enhancements and defect remediation. Key Qualifications: 10+ years of Professional Services experience. 5+ years line Management experience directly leading technical teams. Minimum 5-8 years Consulting experience in a Cloud Computing or Telephony environment. Prior experience managing budgets, staff, and external consultants. Proven track record of Management and Leadership skills required to drive operational efficiency throughout a global Professional Services organization. Experience with implementing TDM and/or VoIP Call Center solutions (Five9, Genesys, Avaya, Cisco, Aspect, LiveOps, Contractual, InContact, Interactive Intelligence and/or CosmoCom) is required. Strong knowledge of CRM and Lead Management solutions (Salesforce, NetSuite, Oracle, Dynamics and Velocify) is preferred. Must be willing to travel up to 50% regionally with some national and international travel possible (valid passport required). Self-starter possessing excellent time management skills; Able to manage multiple activities simultaneously while requiring little or no oversight and/or direction. Excellent verbal and written skills required. Technical certifications are a plus. B.S. or B.A. required. MBA a plus. Key Skills: Strong technical knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU, Web Services, and Call Center practices. Experience with WFO Applications is a plus. Must possess a strong combination of technical call center expertise, client development, and configuration experience. Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative. Software Development experience a plus. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $81,900-$228,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters' Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success. As an Engagement Manager in our Professional Services department, you are responsible for planning and overseeing projects to ensure the success of our customers. Main drivers for success include on time and on budget for the customer while supporting the Hiring Success methodology. Engagement managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the journey. Responsibilities include: Align and build relationships with customer sponsors and executive teams. Consistently assess and confirm client satisfaction levels, expectation criteria and program changes Present executive briefings internally to SR management (i.e., reviews project risk, need for executive engagement, addition of new solutions, etc.) Advocate for SR Hiring Success Methodology and engage resources as needed Build complex project plans with various teams, and partners - track and manage status, communication and escalations Manage workstream relationships and align with other PS workstreams as well as cross functionally. Facilitate internal and external project team meetings as needed. Coordinate enablement of Project Management initiatives and/or updates related to COE (center of excellence) throughout the PS team. Partner with the technical team - coordination with Technical resources on tech requirements and integrations with functional workstreams Ensure project team meets client deliverable dates, milestones, and integration of technical delivery dates Work with Sales and pre-sales teams to present our Services to prospective customers Scope, author, negotiate and ensure quality of Statement of Work documents Involve yourself as a Pre-Sales SME to prospects and conduit between sales and post sales Ensure alignment with operations team: project tracking for compliance, burn-rate, milestone and weekly task updates Help resolve issues and manage budgets Maintain expert level knowledge of SR product/modules Prepare status reports and manage project health (internally and externally) Pass all SmartRecruiters product certification exams ... and being the rockstar you are, you will be willing to take on additional responsibilities as needed Qualifications B.A/B.S or equivalent experience Minimum 8 years of business process or professional services consulting experience Minimum of 5 years of solution implementation experience Experience in a consulting environment as a Functional Lead Proven experience managing large enterprise SaaS implementations Ability to deal with and resolve complex customer business issues Ability to travel up to 30% Extra dose of awesome if you have... Project Management certification Experience leading Change Management of transformation initiatives Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Communications & Corporate/External Affairs Job Sub Function: Internal Communications Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson is hiring for a Field Engagement Manager - Shockwave Medical to join our team. The position is FULLY REMOTE and can sit anywhere in the US. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at *******************/. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that's pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. Position Overview We are looking for a high-performing individual to join our field engagement team. This position will serve as a liaison between downstream marketing and U.S sales teams at Shockwave Medical, a business unit within Johnson & Johnson MedTech. In this capacity, this individual will be responsible for keeping the U.S. sales team apprised of current U.S. commercial and marketing priorities and activities, developing new and managing current marketing tools that the sales team leverages and disseminating content to engage them. To achieve this, this individual will work in close partnership with U.S. sales leadership, downstream/upstream marketing, clinical affairs, market access, medical education, sales training, brand strategy and marketing operations teams, reporting into the Associate Director, Field Engagement. This role is fully remote and can sit anywhere in the United States. Responsibilities: · Serve as an intermediary between the marketing organization and U.S. field, ensuring that the field is apprised of current marketing and commercial priorities to maintain alignment between the two functions, through: · Overseeing established communication channels (i.e. HubSpot) and the development of content distributed between the two functions, establishing new channels as necessary. · Managing existing sales enablement platform (i.e. Allego) with support of product marketing and medical education, while conducting ongoing analyses of utilization to create recommendations for improvement. · Maintaining a master calendar inclusive of all internal and external physician touchpoints across the entire marketing function. · Build relationships with sales councils to identify operational efficiencies and synergies between the marketing organization and U.S. field team. · Partner with brand strategy team to develop internal campaigns that target U.S. field to clearly and creatively communicate priorities. · Work with U.S. sales leadership to keep the field informed of commercial developments, performance and strategic priorities, identifying to set a desired cadence and channel mix. · Collaborate with communications team to champion U.S. commercial and marketing activities across internal communications channels. · Create recommendations for new sales tools, channels and platforms for the marketing team to leverage with the U.S. field. · Liaise with marketing operations team on conference presence to ensure that sales leadership and field is informed of key strategic conferences. · Support the marketing operations and sales training teams on the development and execution of sales and product launch meetings. Requirements: · Bachelor's degree, with a focus on marketing or communications or equivalent experience. · Minimum 5 years of field engagement, internal communications, sales training, product marketing, or the equivalent experience, preferably in cardiovascular medtech. · Ability to work in a fast-paced environment as individual contributor or as part of team, while managing multiple priorities and adapting to changing requirements. · Experience using sales team communications and engagement tools like Allego, Modus, HubSpot is a plus. Excellent collaboration and communication skills with ability to influence, gain respect/buy-in from stakeholders and all levels of management across Shockwave Medical. There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day). · This position is fully remote and up to 30% travel may be required (Global & U.S.). Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. Required Skills: Coaching, Developing Others, Leadership, Sales Enablement, Strategic Thinking Preferred Skills: Brand Reputation Management, Communication, Communications Measurement, Content Management, Corporate Communications Strategy, Corporate Management, Emotional Intelligence, Employee Engagement, Innovation, Internal Communications, Organizational Communications, Problem Solving, Project Support, Relationship Building, Social Awareness, Voice-Of-Employee The anticipated base pay range for this position is : US: $94,000 - $151,800 / Bay Area: $109,000 - $174,000 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. *********************************************

About Us At SentinelOne, we're redefining cybersecurity by pushing the limits of what's possible-leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We're looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you're excited about solving complex challenges in bold, innovative ways, we'd love to connect with you. About the role: SentinelOne's Vigilance DFIR team conducts digital forensic investigations and threat hunting operations for global clients. Our team provides multiple levels of proactive and reactive services to our clients to include incident readiness assessments, table-top exercises, purple-team activities, full-breach investigation, malware analysis, and hunting operations. The selected candidate will be an experienced investigator and endpoint-based hunter with superior technical and customer services skills. What are we looking for? SentinelOne's DFIR team conducts digital forensics investigations, incident response, and breach readiness engagements for global clients. Our team provides comprehensive proactive and reactive services, including incident readiness assessments, tabletop exercises, purple-team activities, full-breach investigations, malware analysis, and threat-hunting operations. This role will support the reactive DFIR services, managing the overall success of cyber incident investigations. In this role, you will work with our global team of DFIR analysts and serve as the point of contact with customers throughout the entirety of an investigation. The ideal candidate will be an experienced leader with technical expertise and exceptional client management skills. What will you do? Lead business development activities including scoping, requirements gathering, and contract development Collaborate with account teams and internal and external legal counsel to ensure service agreements and statements of work are in place Handle high-stakes client interactions involving legal counsel or executive stakeholders Oversee active DFIR investigations, ensuring exceptional quality and timeliness of deliverables Establish and maintain clear communication channels with all stakeholders Manage DFIR investigation objectives, timelines, resource allocation Coordinate cross-functional teams including internal resources and external vendors Handle escalations and resolve technical or operational challenges Ensure proper evidence handling and documentation throughout investigations Maintain oversight of case documentation and artifact archival Ensure adherence to standard operating procedures and best practices Lead post-engagement reviews and process improvement initiatives Conduct technical analysis including endpoint forensics, log analysis, and threat-hunting when required Maintain flexibility with schedule and participate in weekend and holiday on-call schedule Adopt and follow our core values amongst the team: Trust - We earn our client's trust via technical expertise and a customer-first mindset. Accountability - Every team member contributes to our group success via diligently fulfilling their assigned duties. Collaboration -The DFIR team works closely with our threat intelligence, research, MDR, and product teams to ensure the success of every investigation. Relentlessness - We will leave no stone unturned to provide outstanding service and fulfill our client's needs. Ingenuity - If no tool or process exists to enable our investigations and hunts, then we will create one. There is always a way to improve existing methodologies. Community - The DFIR team supports each other as we grow and improve ourselves and our service. What skills and knowledge should you bring? 5+ years of hands-on consulting experience in digital forensics and incident response Proven track record of managing complex incident response engagements Expert-level experience with industry-standard forensic tools and methodologies Strong understanding of and experience with EDR/XDR platforms and security technologies Experience conducting malware analysis and memory forensics preferred Demonstrated experience in endpoint-based threat-hunting and compromise assessments Experience working with cyber threat intelligence platforms and processes Excellence in client communication and relationship management Experience working with legal teams and insurance carriers Strong project management and team leadership skills Industry certifications (GCFE, GCFA, CFCE, EnCE, or similar) preferred Active participation in the security community through speaking engagements or publications preferred Evident self-starter with intellectual curiosity and the ability to adapt to change Why us? You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA Unlimited PTO Industry leading gender-neutral parental leave Paid Company Holidays Paid Sick Time Employee stock purchase program Disability and life insurance Employee assistance program Gym membership reimbursement Cell phone reimbursement Numerous company-sponsored events including regular happy hours and team building events This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions. Base Salary Range$128,800-$150,000 USD SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. SentinelOne participates in the E-Verify Program for all U.S. based roles.

PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Develop, maintain and grow client relationships Participate in and lead aspects of the sales process Facilitate buy-in of proposed solutions from top management levels at the client Lead delivery teams from project planning through execution Manage expectations and day-to day interactions with client executives and sponsors Optimize delivery processes and methodologies to enhance efficiency and results Provide leadership and support for delivery teams and staff Participate in staff recruitment and retention activities Provide CX thought leadership around improved business and technical solutions Requirements 10+ years of IT consulting experience, with 3+ years leading CX projects Experience with large contact center implementations Experience managing a consulting team on a day-to-day basis to create client deliverables Ability to articulate and compare alternative approaches, drawing from previous engagements Ability to independently develop CX strategies based on strong analytical skills and business knowledge Ability to generate CX solution architectures based on strong analytical skills and technical knowledge Ability to independently scope and size CX projects Experience conducting business requirements definition sessions with client staff Willing to travel through the US We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.

Artemis Connection is a strategic management consultancy working across the for-profit, public and social sectors. We help clients around the world identify their most pressing strategic issues and we staff teams of strategy consultants to roll up their sleeves and deliver impact. We are passionate about helping innovative and entrepreneurial leaders reach their goals through a customized project-based approach, typically focused around: Bespoke Innovation, Sales, and Marketing Strategy Purpose-driven Transformation Embedded Strategy and Operations roles Our founder is Christy Johnson, an entrepreneur, educator, and former McKinsey Engagement Manager. Our advisors include HR officers, executive coaches, academics, entrepreneurs, and neuroscientists. Our team is made up of seasoned consultants, trained at organizations such as McKinsey & Company, Boston Consulting Group (BCG), Bain, Big 4 Strategy, and elite educational institutions. Given our flexible structure and smaller size, we tend to bring on new team members in a “trial-to-hire” capacity. In other words, we initially hire individuals as independent contractors for discrete client projects, and then, after successful projects completion and mutual determination of “fit”, we may move towards a more permanent employment arrangement. To learn more about Artemis Connection, visit ****************************** Position: Engagement Manager Position with Medicaid and child and family services (DCFS) experience for the State of Illinois We're looking for a strategy consultant who has experience with Illinois's DCFS and Medicaid to serve as an Engagement Manager on our team. She/He is a strategic thinker, structured communicator, and excellent project manager who can navigate between managing client teams and more junior Artemis Connection team members. (As such, we're also open to candidates with in-house strategy/operations experience, if that experience has built this consulting “toolkit” of skills). Responsibilities The role of the Engagement Manager is to own the entire life cycle of a consulting engagement, leading the day-to-day work, managing teams of 1-6, managing upwards to engage ‘Principals' or Senior Advisors on the team, and excellent at managing client relationships. Pre-project preparation Please note that pre-project activities are not compensated, as they are intended to prepare you to lead the project. It is seen as an investment you will make to start building the client trust and have more control over the scope and direction of the project. Support in proposal development for a potential project you may lead if it translates into an active project Participate in final business development meetings with clients to ensure that the project is scoped well and that you are able to build a strong relationship with the client from the start Own end-to-end project delivery Identify the client's most pressing strategic issues, develop hypotheses to prove during client engagement, and communicate (then re-communicate) these issues/hypotheses to both clients and case team members as the case evolves Create and maintain a project team work plan to diagnose and resolve the client's strategic issues, including data-driven analyses, client engagements, and delivery of recommendations Ensure all client deliverables are aligned with the client, and executed in a high-quality and timely way Team Management Manage teams of 1-6, providing regular coaching and input on their workstreams Ensuring that team members are assigned to the highest value work, resulting in an on-budget, on-time project Lead the day-to-day work of team members (e.g., structuring their analyses, reviewing their deliverables, providing on-the-job coaching) Manage client relationships Build trustworthy, transparent, and collaborative relationships with senior executives and other key contacts at client organizations Facilitate client engagement in case team work, including organising client meetings and workshops, making decisions with clients at key points during case, and transitioning end-of-case recommendations or implementation plan Identify opportunities for additional client work, either through follow-on work with existing clients or through potential engagements with new clients Qualifications Minimum 3 years Consulting experience, ideally from a top-tier firm (e.g., McKinsey, BCG, Bain), though in-house strategy/operations experience also considered Track record of coaching clients to measurable outcomes required Track record of coaching case teams (or sideways managing / informally influencing others) to measurable outcomes also required Demonstrated skills in project management required, ideally in a “case team” or “client service” type of environment Demonstrated skills in effective communication, including ability to build senior client relationships and effective case team relationships, required Commitment to producing high-quality, client-ready work, on tight timelines, required Orientation toward being a proactive, curious team member Advanced proficiency in PowerPoint and Excel required, in order to coach other team members on these tools Bachelor's and/or Master's Degree preferred Other expectations Ability to thrive in a remote work environment, leading team members to collaborate in a way that ensures the best client and team experience Minimum time commitment of 20 hours per week Willing to travel: client travel requests are typically light, as needed for client interactions

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Medidata Intelligent Trials delivery team is looking for leaders who will help us tackle some of the most complex questions facing the industry today using our proprietary AI platform and advanced analytics. In this role, you will engage with clients throughout projects to ensure the best analytical approach, successful delivery and client satisfaction. This role will partner heavily with all of the key stakeholder functions including Product, Data Science, Engineering, Data Operations and Biostatistics. Successful candidates will be skilled in analytical/quantitative thinking, project management, structured communication and excited about building the next horizon of Medidata's journey of powering smarter treatments and healthier people. Responsibilities: * Drive and oversee contracts across multiple cross-functional areas to enable clients to use SaaS and custom managed services with a focus on artificial intelligence, modeling and forecasting, and customized datasets supporting clinical trial acceleration. * Develop all external materials and key messaging to translate and summarize technical information to senior business audience. * Work as the primary point-of-contact for customers and serve as their expert, enabling them to leverage the Medidata solutions they've subscribed to. * Listen, understand and translate client clinical trial operational planning and execution business questions into creative solutions and services for successful outcomes. * Contribute in efforts to implement innovative processes, methodologies, data and technologies that ensures continuous improvement and innovation of valued services & insights. Qualifications: * Bachelors degree or equivalent experience within a life sciences or analytical discipline. * 8+ years of work experience in one of the following types of highly structured or scientific environments: pharma/biotech, management/healthcare consulting, life sciences, data and analytics role. * Experience within clinical trial planning & execution, within CRO or Pharma Sponsor, preferably within the Feasibility and/or the global country planning and/or study start up. * Conducted data-driven feasibility analyses for Phase I - III clinical studies, including but not limited to; protocol design optimization, country/site identification, enrollment strategy and modeling across therapeutic areas. * Utilized internal and external data including competitive intelligence platforms/tools to develop benchmark assumptions that enable data-driven program/study timeline projections, country and site identification, and robust enrollment forecasts. * Outstanding structured and critical thinking. * A passion for understanding complex issues with a data driven approach. * A technical bent and the ability to use or to learn to use tools to answer your own questions (e.g. Excel/SQL/Python). * Superb project management and a relentless drive to get things done. * A strong analytical background and the ability to quickly digest and evaluate complex analyses with a keen eye for detail. * Outstanding structured and critical thinking and a passion for understanding and solving complex issues with a data driven approach. * An MBA or advanced degree. * An entrepreneurial drive and a passion to advance the development of new treatments. * Experience leading a team formally or informally. * Enjoy iterating on different ways to solve a problem. * Experience working in Life sciences or across the healthcare value chain. * Can drive a team forward even amidst ambiguity and complexity. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. The salary range for positions that will be physically based in the NYC Metro Area is $135,000-180,000. The salary range for positions that will be physically based in the California Bay Area is $141,750-189,000. The salary range for positions that will be physically based in the Boston Metro Area is $132,750-177,000. The salary range for positions that will be physically based in Texas or Ohio is $118,500-158,000. The salary range for positions that will be physically based in all other locations within the United States is $120,750-161,000. Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-EM1 #LI-Hybrid

About us Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. Role Description Your North Star: Managing and motivating teams to drive enrollment We are seeking a highly skilled and motivated Outreach & Engagement Manager to join our team. As the Outreach & Engagement Manager, you will drive enrollment and activation KPIs through effective coaching, training, and supervision of a team of outreach specialists during evening hours. You will be responsible for monitoring your team's performance, and developing and implementing effective strategies and processes to engage prospective patients. This is a critical position that requires strong leadership, excellent communication skills, and a deep understanding of healthcare regulations, policies, and procedures. Responsibilities Lead, and manage a team of outreach specialists providing regular training, and coaching to achieve enrollment KPIs. Facilitate onboarding and training of new specialists. Analyze qualitative and quantitative outreach performance metrics to identify trends and opportunities to improve key KPIs including enrollments and CAC. Monitor call quality and adherence to established protocols and standards by conducting regular audits of call recordings and specialist interactions. Maintain accurate and up-to-date documentation of specialist interactions, outcomes, and follow-up actions, adhering to privacy and confidentiality regulations. Identify opportunities and implement process improvements to enhance the efficiency and effectiveness of outbound and inbound calling. Execute on regular performance evaluations of outreach specialist calls and documentation. Create and maintain team schedules to ensure adequate coverage. Ensure compliance with government regulations and guidelines in all outbound calling and outreach activities. Foster a supportive and inclusive team environment, encouraging professional growth and development. Who you are Earned your Bachelor's degree in healthcare management, public health, or a related field. Able to work some evenings, with a standard schedule of Monday - Friday, 8:30am - 5:00pm CST. Proven experience in healthcare management, specifically in outbound calling and proactive outreach. Strong knowledge of Medicaid policies, procedures, and value-based care. Excellent communication and interpersonal skills to engage with diverse patient populations. Demonstrated leadership abilities, with experience in managing and motivating teams. Proficient in data analysis and reporting, using metrics to drive performance improvements. Detail-oriented, with exceptional organizational and documentation skills. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Familiarity with healthcare software systems and customer relationship management (CRM) tools. Bonus points if you have any of the following Experience working in a fast-paced and dynamic startup environment. Are fluent in speaking and writing Spanish. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $90,000-$115,000 plus a bonus. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

at The CBORD Group, Inc. Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.We are currently searching for qualified candidates for National GPO Engagement Manager. Please see the details for the position below.Title: National GPO Engagement ManagerLocation: Remote within the US.Job Description: The National GPO Engagement Manager is responsible for the strategic management and growth of national Group Purchasing Organization partnerships. This individual will serve as the primary liaison between the company and designated GPOs, ensuring alignment with corporate objectives, optimizing contract performance, and driving incremental revenue across member organizations. The National GPO Engagement Manager will collaborate with internal sales, marketing, legal, and operations teams to maximize contract utilization and member engagement.GPO Relationship Management: Act as the primary point of contact for assigned GPO accounts. Develop and maintain strategic relationships with GPO executives, contract managers and consultants. Represent the company at GPO conferences, meetings, and forums. Contract Strategy & Execution: Lead the development, negotiation, and execution of GPO agreements. Monitor contract compliance and manage pricing, amendments, and renewals. Identify and implement strategies to increase contract utilization across GPO members. Sales Enablement & Collaboration: Work closely with field sales teams to drive member adoption and contract performance. Develop sales tools, resources, and training to support client success managers and account executives in leveraging GPO contracts. Provide account-level intelligence and support key member initiatives. Analytics & Reporting: Analyze contract performance, market penetration, and member activity to identify growth opportunities. Prepare and present business reviews for internal leadership and GPO stakeholders. Track KPIs such as revenue growth, compliance rate, and contract pull-through. Market Intelligence: Stay informed on industry trends, regulatory changes, and competitive dynamics affecting GPOs. Use insights to shape go-to-market strategies and product positioning within GPO channels. GPO Partnership Program Execution: Lead execution of structured partnership programs with GPOs (e.g., Premier), including reporting, communication strategy, and member engagement. Collaborate on Market Opportunity Reports and Targeted Member Reports, including procurement insights, demand data, and market demographics. Facilitate and analyze quarterly Leadership Meetings focused on purchasing behaviors, opportunity pipelines, and engagement metrics. Coordinate quarterly Member Communications, including newsletters and sales enablement materials like 'Sales Call in a Box'. Plan and participate in Joint Webinars, reviewing feedback and identifying follow-up opportunities. Manage Administrative Fee implications tied to reporting structures, prepare notices, and ensure contractual compliance. Document partnership activity and propose annual improvements to the marketing reporting structure. Serve as escalation point for unresolved issues related to reporting compliance and revenue-impacting disputes. Qualifications: Bachelor's degree in business, Healthcare Administration, or related field (MBA preferred). Minimum of 5 years of experience in national account management, preferably within healthcare, medical devices, or pharmaceuticals. Demonstrated success managing complex contract negotiations and partnerships with GPOs (e.g., Vizient, Premier, HealthTrust, Intalere). Strong business acumen with the ability to interpret data and translate it into actionable strategies. Exceptional interpersonal, presentation, and communication skills. Willingness to travel up to 15% nationally. Preferred Experience: Experience with CRM platforms (e.g., D365, Salesforce, SalesLogic, NetSuite) Familiarity with value-based care and cost-containment strategies. Prior experience executing multi-channel partnership programs or marketing reporting frameworks with GPOs. Planning for the Future: Employer paid Life Insurance / AD&D / Short-Term Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D Access to FSA Plans & Commuter Benefit Plans 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay. Both your contribution and the company contribution are immediately 100% vested. Access to the Roper Employee Stock Purchase Plan Paid Parental Leave Program. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI.****************************************** Employment Candidate Privacy NoticeTransact Employment Candidate Privacy Notice

**Who is USP?** The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. **Brief Job Overview** This role is a non-supervisory position responsible for working with key customers and stakeholders in the excipients industry on acquisition and complete submission of information for USP documentary standards, primarily in the North America (NORAM) and Europe Regions. This role will be responsible for delivering USP monograph donations for excipients and other raw materials through effective and appropriate stakeholder engagement. The incumbent works directly with companies with raw materials or testing of raw materials that are included in FDA approved products/processes as well as with internal USP staff globally including: Program Units, Strategic Customer Development Managers, Scientific Experts, and Business Leaders. This includes management of day-to-day activities including company meetings, planning, reporting and tracking to ensure delivery of key targets and growth goals. This role requires excellent interpersonal and communication skills, with the ability to influence cross-functional teams and external stakeholders. This role is within the Regions & Program Operations Division and reports to the Donations Director. **How will YOU create impact here at USP?** As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments The **Donations Engagement Manager** has the following responsibilities: + Develops donation focused account strategies, driving ongoing collaboration and alignment across all relevant internal stakeholders/partners. + Lead monograph acquisition (donation) efforts globally, and as needed, with particular focus in NorAm and Europe at assigned companies. + Identify and develop key contacts for acquiring the information required to develop USP's public standards. This includes the development of new monographs, modernization of existing monographs, and compendial requests to address FDA comments on proposed monographs to the USP-NF. + Develops specific plans and performance targets that supports overall donations strategies. + Deliver on monograph donation targets, ensuring quality data/components for further development by Science and USP Expert Committees, in an expeditious and efficient manner + Educate, support, and assist the sponsor of a potential monograph with guidance related to USP and how USP fits into a comprehensive compendial strategy. + Regularly engages in business and relationship development activities with identified donors and other relevant stakeholders. Develops and nurtures relationships with key people and decision-makers within each account. Leverages internal USP resources to effectively position all relevant USP resources to further the mission of USP. + Regularly executes professional presentations to donors to include, but not limited to the C-suite, Regulatory Affairs, Quality and R & D departments (and their respective staff). + Develops an overall understanding of USP's business (Small Molecules, Biologics, Growth Programs) to ensure that conversations with donors can foster broader collaborative dialogue between USP and targeted donors. + Understands the relationship between USP, Regulatory and Commercial markets both domestically and internationally and how those relationships affect USP and external accounts. + Has ability to provide scientific and technical support to assigned donors. Leverage internal USP counterpart resources such as Science, SCD, Scientific Affairs and USP Education, for inquires and/or programs that need greater detail and program content expertise. + Maintains and updates account information for all assigned accounts. Updates contact management system with all relevant donor information. Uses information strategically to be proactive at engaging USP resources. Makes the requisite number of touch points (phone calls, emails, teleconferences, meetings, and customer visits) to assigned donor accounts to the responsible individuals and decision-makers on USP's standards development process, and opportunities for donor contributions, with a primary focus on monographs, and documenting calls, meetings and emails in Salesforce. + Supports donor events and workshops to enhance and promote the importance stakeholder contributions to the standards development process. Identifying contacts at assigned companies to work with USP on new monographs, monograph improvement and bulk material. Develop and report on understanding drivers and barriers for donations. + Keep track of the progress to goals, monthly. Help to increase our understanding of the relationship between USP, Regulatory and Commercial markets both domestically and internationally and how those relationships affect our Mission. + Works as part of a Team leveraging the resources in donations operations and donor recognition to support our donors and elevate the impact our donors provide for global public health. Travel can be up to 50%, both domestic and international. Perform other related duties as assigned. **Who is USP Looking For?** The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: + Bachelor's degree in chemistry, or a related science field, required or a business degree or related field. + Seven (7) years' experience in a life sciences role, preferably in the pharmaceutical, specialty chemical industry or contract laboratory services that does testing for the pharmaceutical industry or other evidence of experience in conducting USP-NF testing in an analytical laboratory. + Three (3) years of experience providing account management to pharmaceutical or chemical/laboratory supply channels. + Experience in life sciences related work with demonstrated customer facing engagement activities including but not limited to face-to-face interactions and digital touchpoints. + Good interpersonal skills, communication skills, and telephone manner required. + Advanced understanding of pharmacopeia and use of compendial standards + Advanced understanding of the pharmaceutical industry + The ability to influence without direct authority. + Results-driven with demonstrated successful outcomes. + Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner. + Ability to handle multiple priorities in a fast-paced environment. + Able to work flexible hours when needed, including travel between 40-60% of the time. **Additional Desired Preferences** + Experience using data analytical platform (e.g. Tableau) and CRM platform (e.g. Sales Force) a plus. + Previous donation/stakeholder engagement (including sales) experience a plus. + Experience with regulatory compliance, quality control, quality assurance or GMP background a plus. + Account management skills required. + Strong problem-solving skills with customer-centric approach. + Excellent relationship-building skills with stakeholders. + Excellent in person & virtual presentation skills. + Self-motivated and able to work in a fast-paced multi-task environment. + Combined education in Pharma science and business is highly preferred. + Proficiency with Microsoft Office, data query, analysis, and reporting. + Superior interpersonal skills: professionalism, collaboration, accountability, delegation, and customer service + Ability to build effective work relationships quickly and work collaboratively in a global setting both internally and externally. + Ability to effectively manage multiple competing priorities with high attention to detail. + Knowledge of USP products and services is highly preferred. + High business acumen abilities - can understand and deliver on business objectives. + High comfort with navigating through ambiguity and frequent change, and course-adjusting in the moment. + Demonstrated initiative and resourcefulness with good judgement. + Strong influence, negotiation, critical thinking, problem-solving and conflict resolution skills. **Supervisory Responsibilities** None, this is an individual contributor role. **Benefits** USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. **Compensation** Base Salary Range: USD $98,900.00 - $127,250.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor. **Job Category** Technical Programs **Job Type** Full-Time

Job Title: Manager, Volunteer Engagement Department: Volunteers Reports to: Senior Manager, Volunteers Direct Reports: No Classification: Exempt Position type: Full-Time Employee Anticipated Pay Range at Commencement of Employment: $56,000 - $71,000 Blue Star Families Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country. Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We're a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind. A Blue Star Family is one with an immediate family member - a spouse, parent, or child - actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging. We serve with urgency but build trust over time - because change happens at the speed of trust. Whether we're driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions. Who We're Looking For: Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change - and who care deeply about making an impact that matters. What You'll Do Here: Solve complex challenges with data, heart, and humility Build cross-sector partnerships that get things done Help military families feel at home wherever they live If you're ready to work in a high-performance, mission-driven environment - and to make life better for those who serve - Blue Star Families is where you belong. General Description The Manager, Volunteer Engagement serves as a critical connector between national strategy and local execution. This role ensures that Blue Star Families' volunteer systems, onboarding practices, and recognition programs are implemented consistently and effectively across all chapters. Rooted in a culture of hospitality and belonging, the Manager equips field teams with the tools, confidence, and support they need to deliver standardized processes in ways that feel personal, meaningful, and relationship-centered. Working closely with the Senior Manager of Volunteers, this role helps translate strategic priorities into seamless field operations-maintaining structure while elevating the human touch that defines BSF's brand of service. As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role. Key Job Functions Plan, coordinate, and execute national corporate and ERG volunteer activations (e.g., Target, Disney, and other partners). Recruit and onboard skilled, virtual, and event-based volunteers aligned with chapter and organizational needs. Coordinate and manage volunteer orientation and training sessions across multiple time zones. Deliver virtual trainings and micro-learning opportunities for chapter leads and volunteer coordinators. Build and maintain operational tools and resources such as playbooks, checklists, templates, and SOPs. Maintain volunteer data, background checks, and compliance documentation in the Volunteer Management System. Monitor dashboards to identify trends, successes, and areas for improvement. Conduct quarterly adoption and compliance audits. Partner with the Tech team to improve automation, streamline workflows, and reduce manual processes. Maintain a professional and courteous demeanor when dealing with all stakeholders, both internal and external. Multi-task, understand priorities, and balance workload to ensure tasks are completed on time. Perform other duties as assigned. Required Experience, Skills & Background Minimum 2-4 years of relevant experience Independent self-starter with exceptional interpersonal and communication skills Volunteer recruitment and management experience Experience working with community partner organizations Strong organizational skills and attention to detail. Experience working in a collaborative, cross-functional team environment. Comfortable working in a remote environment using tools like Google Workspace and Zoom. Ability to facilitate meetings and drive toward decision-making Ability to work in a fast-paced environment May be required to work nights, weekends, and holidays as necessary to carry out key job functions. Ability to lift and carry supplies and equipment up to 30 lbs. Desired Experience, Skills & Background Experience working with military-connected communities or a passion for supporting military families. More About Blue Star Families Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors - both people and organizations - to create strong communities of mutual support. We believe we're all stronger when we take care of one another. Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing. Blue Star Families is a registered 501(c)(3) nonprofit organization. EEO Policy Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Define and drive the product vision and roadmap for our Inference as a Service offering. · Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders. · Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets). · Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs. · Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy. · Define product KPIs, collect usage data, and iterate quickly based on performance insights. · Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains. · Strong technical understanding of ML inference workloads and GPU/accelerator environments. · Proven experience launching infrastructure products or platforms used by technical teams. · Excellent communication and stakeholder management skills across engineering and non-technical functions. · Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.

WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY. ABOUT YOU You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement. Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations. KEY RESPONSIBILITIES Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards. Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise. Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards. Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies. Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence. Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently. Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals. CAPABILITIES + SKILLS REQUIRED Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role. Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies. Leadership: Proven ability to lead and manage technical teams effectively. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Innovation: Ability to drive innovation and continuous improvement in manufacturing processes. WHAT TO EXPECT DURING THE INTERVIEW PROCESS Initial video screen with a member of our Talent team Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team Round 2: 2-3 conversations with team or cross functional Ollies Final Round: Homework* *At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs THE DETAILS LOCATION: Remote, USA HOURS: Full time, exempt (salary) MANAGER: Chief Product Officer PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. TRAVEL: up to 50% WHAT WE OFFER: An opportunity to work with an intelligent, inspiring, and extraordinarily fun team We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance 4 weeks PTO + paid holidays + 12 Mental Health Days per year 100% Paid parental leave, Fertility + Adoption Benefits Annual Bonus 401(k) plan with Employer Match Hybrid Work + Wellness + Cell Phone Stipends Free product And much more!

(Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Position Overview As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions. Key Responsibilities Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management) Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to: leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues Lead and resolve field operational and maintenance issues to improve machine availability Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed Build, engage and develop a high performing team; hold team accountable to all performance metrics Define and maintain standard operating procedures (SOP) and associated training programs Knowledge, Skills & Abilities Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results. Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud). Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations. Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities Ability to grasp new concepts quickly and adapt accordingly Ability to multi-task in a highly complex, fast-paced environment Education & Experience Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred. 10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents 5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations Industry experience in mobile device, manufacturing, or consumer electronics highly preferred Travel 10% Salary: $195,000 - $210,000 + Bonus + Equity Options Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.