Director, strategic accounts vs client services director

The differences between directors, strategic accounts and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director, strategic accounts and a client services director. Additionally, a director, strategic accounts has an average salary of $142,664, which is higher than the $117,337 average annual salary of a client services director.

The top three skills for a director, strategic accounts include healthcare, account management and customer satisfaction. The most important skills for a client services director are client service, customer service, and business development.

Director, strategic accounts vs client services director overview

	Director, Strategic Accounts	Client Services Director
Yearly salary	$142,664	$117,337
Hourly rate	$68.59	$56.41
Growth rate	5%	5%
Number of jobs	70,675	103,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 82%	Bachelor's Degree, 74%
Average age	46	46
Years of experience	8	8

What does a director, strategic accounts do?

A director of strategic accounts is in charge of spearheading the efforts in building positive relationships with clients. They are responsible for setting objectives and goals, allocating budgets, devising strategies to identify new opportunities, and developing programs to attract potential clients and maintain existing accounts. They must also produce progress updates and presentations, reporting to executives and other high-ranking personnel. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations, creating new ones when necessary.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Director, strategic accounts vs client services director salary

Directors, strategic accounts and client services directors have different pay scales, as shown below.

	Director, Strategic Accounts	Client Services Director
Average salary	$142,664	$117,337
Salary range	Between $90,000 And $225,000	Between $84,000 And $162,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	California	New Jersey
Best paying company	The Walt Disney Company	First Republic Bank
Best paying industry	Manufacturing	Technology

Differences between director, strategic accounts and client services director education

There are a few differences between a director, strategic accounts and a client services director in terms of educational background:

	Director, Strategic Accounts	Client Services Director
Most common degree	Bachelor's Degree, 82%	Bachelor's Degree, 74%
Most common major	Business	Business
Most common college	University of Southern California	University of Southern California

Director, strategic accounts vs client services director demographics

Here are the differences between directors, strategic accounts' and client services directors' demographics:

	Director, Strategic Accounts	Client Services Director
Average age	46	46
Gender ratio	Male, 76.0% Female, 24.0%	Male, 45.1% Female, 54.9%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	7%

Differences between director, strategic accounts and client services director duties and responsibilities

Director, strategic accounts example responsibilities.

Lead centralized, electronic referral center coordinating post-acute service needs of patients discharging from multiple acute facilities in Arizona region.
Enforce contractual obligations with commercial insurance companies, Medicare, Medicaid, TPA's, and hospital systems.
Create closed-loop marketing solution through data integration of CRM, SFA and other platforms.
Develop end-to-end strategy for business capture to include CRM, BD strategy, proposals, and direct sales.
Serve on KCI's PAC committee and lobby for Medicare reimbursement improvements for complex DME providers and skil nursing home chains.
Collaborate successfully to increase Medicare reimbursement level.

Client services director example responsibilities.

Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.

Director, strategic accounts vs client services director skills

Common director, strategic accounts skills

Healthcare, 18%
Account Management, 13%
Customer Satisfaction, 7%
GPO, 5%
C-Suite, 5%
Strategic Direction, 3%

Common client services director skills

Client Service, 11%
Customer Service, 8%
Business Development, 7%
Excellent Interpersonal, 4%
Project Management, 4%
Healthcare, 4%

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Director, Strategic Accounts
Director, Strategic Accounts vs Client Services Director

Updated January 8, 2025

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