Director, Digital Assets, Financial Crimes Models & Analytics
Director job in Smithfield, RI
Job Description:Director, Digital Assets, Financial Crimes Models & AnalyticsThe Role
We're seeking a Digital Assets Director to serve as a subject-matter expert and to lead the team directly/indirectly responsible for the development and maintenance of innovative cryptocurrency transaction monitoring and trade surveillance solutions. In this 100% crypto-focused role you will partner with Data Engineers, Data Scientists, Business Intelligence and Compliance professionals to oversee the buildout, management, and improvement of Fidelity's blockchain forensics and trade surveillance capabilities. The role will have broad exposure to senior leaders in Fidelity Digital Assets (‘FDA'), Legal, Risk and Compliance functions. You will partner with development teams to build out critical digital asset surveillance processes and be able to identify when a requirement isn't understood, or a process or control isn't sufficient. You will serve as an in-house crypto expert and thought leader, leveraging your expertise across all phases of the model development life cycle.
Responsibilities of this role:
Drive digital assets model development and enhancement initiatives.
Support crypto related new business initiatives from a blockchain analytics and on-chain compliance perspective.
Partner with Business Unit Technology functions to support development work relative to digital asset surveillance programs.
Manage a small but growing team of digital asset/business intelligence professionals to execute on the Models & Analytics Team's strategic vision.
Serve as a subject matter authority on blockchain forensics and cryptocurrency investigations, industry trends and standards.
Manage digital asset vendor relationship(s), participate in annual vendor oversight responsibilities and influence product roadmaps to maximize value from the relationships.
Maintain relationships with key stakeholders in the Financial Crimes Compliance team and those across Risk, Tech, and Business functions.
Present to senior leaders on cryptocurrency compliance trends, risks and impacts to the Financial Crimes Compliance program.
Support presentations to federal and state regulators on surveillance models and controls during annual exams and new product approval efforts.
Continually increase your knowledge and understanding of the evolving digital asset landscape, always cognizant of technical and regulatory developments, and alert to emerging risks.
Providing insight on all aspects of Fidelity's crypto operations
Positioning the Financial Crimes Compliance program to continue to protect Fidelity Investments customers and brand for years to come
The Expertise and Skills You Bring
Prior AML/Fraud advisory, surveillance, or investigative experience.
Prior financial crimes model development and/or maintenance experience.
Deep knowledge of the digital asset ecosystem, including cryptocurrencies, stablecoins, decentralized finance (bridging/swapping/minting/burning), and more.
Experience managing multiple initiatives simultaneously in addition to direct reports with their own projects. Experience with project planning, communicating with stakeholders, and monitoring and maintaining model performance.
Prior experience managing a team of high performing individuals with diverse skill sets.
Prior experience maintaining critical relationships with senior executives in Compliance, Tech, and Business functions.
Personal experience trading cryptocurrencies, stablecoins and/or NFTs.
Passion for cryptocurrencies and the broader crypto ecosystem in general.
Prior experience supporting regulatory response efforts.
Chainalysis Academy or Elliptic LEARN certifications a plus.
FINRA Series 7, 63, 24 or 9/10 registrations a plus.
Experience with blockchain analytics tools (e.g., Elliptic, Chainalysis, TRM Labs etc.) their various tool suites, and conducting crypto investigations using these products
Knowledge of digital asset AML & fraud typologies such as peel chains, mixers/privacy wallets, pig butchering investment and romance scams, use of non-AML/KYC compliant services or dApps to obfuscate prior activity, and indirect exposure through VASP transactions and correspondent relationships
Capable of deep-diving raw data to understand database and table structure, data location and potential data gaps (raw vs. front-end systems) while clearly articulating findings
Able to navigate front-end systems and the databases where relevant crypto data is being stored communicating with technologists
Excellent listening, communication (verbal and written), influencing, and presentation skills
Knowledge/experience with Agile frameworks and methodologies a plus
Passionate about crypto and its intersection with Financial Crimes
Intellectually curious and an early adopter of new technology
Very thorough with strong documentation skills
Able to communicate and explain crypto concepts to non-technical audience
Great demeanor, teammate, and effective contributor
Strong interpersonal skills
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Financial Crimes Models & Analytics Team is part of the Financial Crimes Compliance organization. The organization strives to protect Fidelity's businesses, clients, customers, and reputation by providing effective and timely analytical and investigative services, enabling us to provide the optimal balance of risk management and customer experience.
Financial Crimes Models & Analytics is an agile development team supporting all phases of the software development life cycle. We're looking for curious individuals that love data, have a passion for technology and digital assets and thrive in a team-based culture. You will work with vast amounts of data across numerous Fidelity business lines. You'll have the opportunity to learn, test and implement new technologies supporting both existing and new Fidelity businesses.
The Financial Crimes Models and Analytics Team within Fidelity Investments Financial Crimes Compliance group is responsible for the design, development and maintenance of the firms FCC detection and screening models. We partner with colleagues across Fidelity's Corporate Technology, Compliance, Investigations, Legal and Risk groups to build software, data science and analytics solutions that support the firms monitoring programs. The Analytics team supports Fidelity's Economic Sanctions, Negative Media, Customer Risk Rating, Insider Trading, Elder Financial Exploitation, Digital Assets, Low-Priced Securities, International Payments, surveillance, and screening programs.
The base salary range for this position is $110,000-222,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Business Analytics and Insights
Center Director - BCBA
Director job in Plymouth, MA
If you're looking for a new place for your career to thrive and continue your professional growth, I have just the thing for you! Great full-time Center Director - BCBA opportunity at our ABA and outpatient, peds clinic in Plymouth, MA. The collaboration and support of our team along with the kiddos we serve are sure to bring success and fulfillment to your career journey. Bring your passion for pediatrics and therapy to the family of clinicians you've been searching for today! Position Details:
Full-Time
Compensation of $100,000-$123,000/year between base salary and monthly bonuses!
10-15 hours billable requirements for Directors
Meaningful Impact: Play a pivotal role in the lives of children and their families by helping them overcome challenges and achieve milestones in speech, physical, occupational, or ABA therapy.
Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!
Join Us in Making a Difference
.
Responsibilities:
Administers, conducts, evaluates and supervises the implementation of behavioral
assessment measures (e.g., VB-MAPP, Vineland) and functional assessment measures
Develops individualized, evidence based, culturally sensitive goals and objectives for home, community, and center-based programs
Designs behavior support plans based on functional assessment data
Ensures appropriate behavior data collection systems are implemented such that quantifiable behavioral data is collected at regular intervals to allow for the
continual evaluation of behavior plans and the achievement of individualized data driven goals and objectives
Trains and supports behavior therapists on the proper implementation of educational and clinical behavior programs and plans, data collection systems, etc. in the home, community, and center
Conducts regular parent training and consultation, per prescribed plan
Completes re-assessments and writes reports per insurance guidelines
Participates in regular clinical meetings
Agrees to complete 28 (twenty-eight) hours of patient care time each work week.
Completes documentation of services in a timely manner
Qualified Behavior Analysts supervise RBTs
Remains current regarding research and evidence-based practices
Completes competency assessments for RBTs per HealthPro Pediatrics policy timelines
Competently delivers services via telehealth, when necessary
Maintains accurate and up to date "CAQH" profile and NPI
Collaborates and coordinates care with other evidenced based disciplines, medical providers, educators
Completes and maintains all mandatory in house trainings, including telehealth, within the corresponding organization policy timeline
Completes accurate billing practices in the electronic practice management system
Strictly adheres to Behavior Analyst Certification Board's "The Professional and
Ethical Compliance Code for Behavior Analysts".
Additional tasks, as assigned by supervisor.
Qualifications:
Must be licensed as a BCBA..
Must hold LABA licensure
At least a Master's degree in ABA, Social Work, Psychology, Counseling, or a related field from an accredited college or university and one year experience working with children on the spectrum.
Director, Quant Strategist
Director job in Boston, MA
The Role
We are looking to hire a Director, Quant Strategist to strengthen our US team. By combining hands-on quantitative research with team leadership, the successful candidate will be accountable for developing and monitoring strategies, ensuring model robustness, troubleshooting issues, and driving workflow enhancements.
This role will play a central part in driving our DeFi research efforts and requires a strong technical background, excellent problem-solving skills, and the ability to manage and mentor a small team whilst coordinating our team efforts across multiple stakeholders, and cross-regional teams.
Key Responsibilities
Strategy Research & Implementation
Conduct research into yield-oriented strategies across of a range of market structures and venues, with an emphasis on identifying risk-adjusted return opportunities
Design and run backtests to evaluate strategy performance, stress-test assumptions, and establish statistical robustness
Help deeply analyze protocols to understand mechanics, risks, and potential drivers of yield. Translate insights into research hypotheses and strategy ideas
Monitoring & Troubleshooting
Act as a first line of response for alerts, coordinating with global colleagues to escalate and resolve issues quickly
Translate lessons learned from monitoring into research and operational playbook improvements
Team Leadership
Manage and mentor a team of quants/analysts: run sprints, allocate tasks, and oversee objectives and results
Conduct code and strategy reviews, enforce testing standards, and support professional development
Foster a culture of collaboration, technical excellence, and delivery focus
Risk & Stakeholder Interaction
Present weekly PnL, risk metrics, and performance attribution to senior management
Ensure transparent communication and reporting to internal stakeholders
The Expertise and Skills You Bring
Technical Expertise
Proficiency in Python (e.g., Pandas, NumPy, PyTorch, etc.) and SQL with the ability to write production-quality, maintainable code
Strong grounding in portfolio mathematics, risk modelling and statistical methods
Experience building and maintaining research infrastructure, including data pipelines, backtesting frameworks, and related tools
Communication & Engagement
Able to distill complex models into actionable insights for technical and non-technical stakeholders
Collaborate style and effective at working across teams and time zones, fostering strong engagement with colleagues
Analytical & Research Skills
Skilled at working with large, complex, and imperfect datasets, extracting signal from noise, and applying methods ranging from classical statistics to machine learning where appropriate
Professional Experience
Typically, 10+ years of relevant experience in digital assets, and/or quantitative research
Advanced degree (Master's or PhD) in a quantitative field (e.g. Mathematics, Statistics, Computer Science, Physics, or a related discipline)
Previous experience managing or mentoring a small team of quants, developers, or researchers
Preferred Qualifications
Prior exposure to DeFi yield strategies (staking, LP, lending, re-staking)
Experience with systematic trading across traditional asset classes (equities, FX, commodities, fixed income etc.)
Demonstrated initiative in generating ideas and improving processes
Comfort working across time zones and collaborating with distributed teams
The Team
Fidelity Digital Assets is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, and years of research and development have provided us with the deep expertise necessary to build the future of finance.
Come join the Quantitative Strategies team within Fidelity Digital Assets to help grow our business initiatives within DeFi and contribute to our research and product capabilities using your insights.
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Data Analytics and Insights
Senior Director, SOX Project Management Office
Director job in Burlington, MA
Senior Director, SOX PMO (Global Lead)
Company: Large Multinational Consumer Products/Manufacturing Company (Origin: Netherlands)
Status: Preparing for U.S. IPO
Shape The Future Of Global Coffee Company
Are you ready to lead a world-class SOX compliance program at the center of a major acquisition and transformation? As Keurig Dr Pepper prepares to acquire JDE Peet's, a publicly traded European multinational (non-SOX compliant), and merge it with our Keurig business, we're seeking a visionary Senior Director to lead our Sarbanes-Oxley (SOX) Program Management Office (PMO). This high-impact role will be pivotal as we separate into two independent, U.S.-listed, publicly traded companies: a Global Coffee Company and a Beverage Company.
Responsibilities:
Design and Execute Global SOX Strategy: Build and deliver a comprehensive SOX compliance roadmap for IPO readiness and beyond. Own the project plan for SOX 302 and 404 compliance, ensuring effective, efficient, and timely execution worldwide.
Lead Internal Controls: Oversee the design, documentation, and testing of internal controls over financial reporting (ICFR) across all major business units for the future Global Coffee Company. Be the subject matter expert guiding process owners and continuously enhancing our control environment.
Drive Risk Assessment & Remediation: Lead enterprise-wide risk assessments, identify control gaps, and collaborate with management to drive timely remediation.
Collaborate Across Functions: Partner with Finance, Accounting, IT, Operations, and more to embed strong controls into new and existing systems and processes. Foster a culture of compliance and partnership.
Engage with Audit Committee & External Auditors: Serve as the primary liaison for SOX and internal controls matters for the future Global Coffee Company. Prepare updates for senior executives and the Board and maximize efficiency in audit processes.
Build and Mentor Teams: Develop a high-performance SOX compliance team, instilling best practices and leveraging modern audit tools and data analytics.
Champion Continuous Improvement: Stay ahead of regulatory changes and best practices. Seek opportunities to automate and streamline controls, testing, and provide strategic input during major initiatives.
This is a rare opportunity to leave your mark by building a world-class SOX and internal audit function from the ground up. You'll help shape the financial governance of a dynamic, global organization as it enters the public markets, instilling investor confidence and driving long-term success.
If you're a proven leader in audit and compliance, ready to make a significant impact, we encourage you to apply and join us in shaping a foundation of integrity, transparency, and excellence.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Total Rewards:
Salary Range: $183,500 - $242,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Requirements:
Education & Certifications: Bachelor's in Accounting, Finance, or related field. CPA and/or CIA required; MBA or Master's a plus.
Experience: 10+ years in external/internal audit, with 5+ years in SOX or audit leadership. Big Four or equivalent audit consulting experience required. Proven track record in SOX 302 and 404 program design and implementation.
Technical Expertise: Deep knowledge of SOX (Sections 302 & 404), COSO, PCAOB standards, and US GAAP. Skilled in evaluating business processes and IT general controls.
Leadership & Communication: Exceptional ability to lead and influence cross-functional teams at all levels and communicate complex issues clearly. Experience presenting to Audit Committees or executive boards.
Team Building: Demonstrated success in building highly engaged, collaborative teams and fostering a culture of continuous improvement.
Language: Fluency in English (written and spoken) required.
Preferred: Experience in consumer products/manufacturing, IPO readiness, global operations, and additional certifications (e.g., CISA, CFE, etc.). Familiarity with GRC tools and data analytics in auditing is a plus.
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
President/CEO
Director job in Boston, MA
Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors.
Qualifications:
At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required
Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders
Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA
Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards
Proven ability to manage all aspects of a company
Demonstrated ability to increase profitability through proactive business development efforts
Excellent professional references and high integrity
For more information about the Executive Partnership Program and to apply, please visit ********************************
Managing Director
Director job in Boston, MA
Commerce Practice Managing Director | Digital Consultancy | $300k TC | Remote (Northeast Area)
Role: Commerce Practice Managing Director
Salary: $250,000 - $300,000 + Benefits
Overview
• We're looking for a visionary leader to establish, scale, and drive our Commerce practice
within a rapidly growing digital experience consultancy. This role is pivotal in shaping
strategy, delivering measurable client success, and positioning our team as a recognized
leader in digital commerce transformation.
• The ideal candidate brings deep expertise in ecommerce platforms, omnichannel
experiences, and digital customer engagement-combined with exceptional leadership,
financial acumen, and business development skills.
What You'll Do
Strategic Leadership
• Define and execute a long-term vision for the Commerce practice aligned with company
growth objectives.
• Champion thought leadership in ecommerce, digital retail, and omnichannel experiences.
• Expand market share and strengthen our position in digital commerce solutions.
Financial Ownership
• Manage full P&L responsibility, including revenue, profitability, and forecasting.
• Optimize resourcing, utilization, and operational controls for predictable outcomes.
Business Development
• Partner with sales and account teams to identify and win new opportunities.
• Build lasting client relationships, driving growth and upsell initiatives.
• Shape offerings through market and competitor insights; develop strategic technology
partnerships.
Team Building & Capability Development
• Recruit, mentor, and lead a high-performing team of strategists, architects, and delivery
experts.
• Invest in emerging technologies and best practices to keep the team ahead of the curve.
• Foster a culture of innovation and continuous learning.
Client Success & Quality
• Deliver transformative commerce solutions that achieve measurable business impact.
• Serve as a trusted advisor, influencing client digital commerce strategies.
• Drive client satisfaction, retention, and delivery excellence.
Cross-Practice Collaboration
• Work with other practice leaders to deliver integrated solutions.
• Champion initiatives that create added value for clients and accelerate growth.
What You Bring
• 10+ years in digital commerce with proven success leading a commerce-focused practice
in an agency, consultancy, or tech services firm.
• Expertise in platforms like Shopify Plus, BigCommerce, Adobe Commerce, Salesforce Commerce Cloud, and related ecosystems.
• Strong background in digital strategy, omnichannel experience, and customer engagement.
• Demonstrated success in P&L management, business development, and scaling accounts.
• Exceptional leadership and team-building skills.
• Executive presence with outstanding communication and relationship-building abilities.
• Willingness to travel 30-40% for client and team engagement.
• Bachelor's degree required; MBA or advanced degree preferred.
Any initial questions please reach out to Sean O'Brien @ Huxley in the Boston office.
******************* | LinkedIn DM
VP of data and applications
Director job in Boston, MA
Alexander Technology Group is looking for a VP of Data for a client in the Burlington, MA.
No 3rd party applicants will be considered. Do not reach out
This is temporary only**
Full remote
Requirements
Must come out of a Software or SaaS company
Snowflake experience
Develop and align a multi-year strategy for AI and data to improve efficiency, reduce costs, and increase the value of technology investments.
Build strong partnerships across internal business, technical, and operational teams.
Create a talent and skills strategy that strengthens digital capabilities and supports continuous improvement and innovation.
Promote a data-driven culture using clear metrics and KPIs to guide decisions and improve customer and business outcomes.
Collaborate with privacy and security teams to establish AI data standards and governance.
Lead the selection, implementation, and optimization of tools that improve communication, collaboration, and productivity.
Manage relationships with key technology partners and ensure accountability to service expectations.
Establish measurement frameworks to track progress, quality, compliance, and operational effectiveness.
If interested, please send resume to ************************
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Director job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Director of Healthcare Technology Management
Director job in Boston, MA
Seeking an experienced Director-level leader to oversee Healthcare Technology Management operations in a major hospital environment. This role manages biomedical and imaging services, ensures regulatory compliance, leads a technical team, drives capital planning, and partners with hospital leadership to maintain safe, reliable clinical technology.
Key Responsibilities
Lead and develop clinical engineering and technical staff.
Oversee biomedical and imaging equipment maintenance, repair, and lifecycle planning.
Ensure compliance with CIHQ, DNV, TJC, and other regulatory standards.
Manage purchasing, vendor contracts, subcontracts, and financial planning.
Drive capital planning, project management, and technology assessments.
Maintain strong relationships with hospital leadership and clinical departments.
Improve operational performance, workflow efficiency, and service quality.
Identify growth opportunities and support expansion of service capabilities.
Required Qualifications
Bachelor's degree or equivalent experience.
5+ years managing biomedical and imaging services within a large healthcare system.
5+ years of experience in maintenance and repair of clinical devices.
Strong working knowledge of CIHQ, DNV, and TJC regulatory requirements.
Proven financial acumen and experience managing budgets and operational planning.
Demonstrated success leading high-performing technical teams.
Strong communication and executive-level stakeholder management skills.
Preferred Experience
Experience in multi-site hospital HTM environments.
Background in vendor management, contract negotiation, and capital project execution.
Track record of operational improvement and process optimization.
Summary
The Director oversees all clinical engineering functions for the hospital, ensuring the safety, reliability, and performance of medical technology. This includes full accountability for operations, financial performance, regulatory compliance, team leadership, and client relationship management.
Chief Operating Officer
Director job in Weston, MA
📍 Boston Metro | 🕒 Full-Time, In-Person, Remote, or Hybrid
Key Responsibilities & KPIs
1. Strategic & Operational Leadership
Responsibilities:
Partner with the CEO to define and execute Dumpling Daughter's 3-year growth plan and operational roadmap.
Translate strategic goals into actionable, measurable plans with clear ownership, budgets, and KPIs.
Drive continuous improvement, speed, and cost efficiency across all areas of the business.
Lead monthly operations reviews and OKR tracking.
KPIs:
Achievement of annual growth and profitability targets
% of strategic initiatives delivered on time and on budget
Employee engagement >85%
2. Supply Chain & Production Management
Responsibilities:
Oversee sourcing, procurement, and co-manufacturing for dumplings and sauces.
Manage relationships with co-packers, ingredient suppliers, and cold storage partners.
Ensure food safety, quality assurance, and regulatory compliance (USDA, FDA).
Implement production planning to meet demand across retail, restaurant, and DTC channels.
KPIs:
Cost of Goods Sold (COGS) % improvement YoY
On-time, in-full (OTIF) deliveries ≥ 95%
Production yield > 98%
Quality incident rate < 0.5% of total units
3. Logistics, Fulfillment & Distribution
Responsibilities:
Lead cold chain logistics, inventory management, and fulfillment operations.
Manage third-party logistics (3PLs) for retail and e-commerce distribution.
Optimize warehouse operations to balance inventory turns and freshness.
Build reliable, scalable systems for regional and national distribution.
KPIs:
Fulfillment accuracy ≥ 99%
Inventory turnover 8-10x per year
Freight cost per unit (target reduction YoY)
Average delivery time (target improvement YoY)
4. Commercial Operations & Launch Readiness
Responsibilities:
Partner with Sales and Marketing to operationalize product launches and new retail expansion.
Ensure production, packaging, and logistics readiness for new SKUs or new channels.
Collaborate on demand forecasting, pricing, and inventory optimization.
Support expansion into new regions, retailers, and foodservice partners.
KPIs:
Product launch on-time rate ≥ 95%
Forecast accuracy ≥ 85%
Out-of-stock rate < 3% across SKUs
Gross margin improvement YoY
5. Financial & Performance Management
Responsibilities:
Build and manage annual operating budget; drive cost discipline and operational efficiency.
Partner with Finance to manage working capital, cash flow, and inventory economics.
Monitor key metrics through dashboards and operational reporting.
Identify and execute cost reduction and margin improvement initiatives.
KPIs:
Gross margin % (target improvement YoY)
EBITDA margin growth YoY
Cash conversion cycle improvement
Operational expense ratio (OpEx as % of revenue)
6. Team Leadership & Culture
Responsibilities:
Build and lead a high-performing operations team spanning supply chain, QA, and logistics.
Hire, coach, and develop talent; establish clear accountability and growth paths.
Reinforce Dumpling Daughter's culture of quality, authenticity, and teamwork.
Champion diversity, inclusion, and a positive, collaborative environment.
KPIs:
Team retention ≥ 90%
Employee engagement ≥ 85%
Leadership succession & internal promotion rate ≥ 20%
7. Systems, Compliance & Continuous Improvement
Responsibilities:
Implement systems (ERP/MRP, inventory, QA) to scale operations and improve visibility.
Ensure full compliance with all regulatory, labeling, and food safety requirements.
Drive automation, process simplification, and waste reduction.
Lead sustainability and responsible sourcing initiatives.
KPIs:
Audit/compliance success rate 100%
Reduction in manual processes ≥ 20% YoY
Waste reduction % of output
ERP utilization rate ≥ 90%
Qualifications
10+ years of experience in food manufacturing, CPG, or FMCG operations, ideally including frozen or refrigerated foods.
Proven success scaling supply chain and production in a high-growth food brand.
Experience managing co-packers, 3PLs, and cold chain logistics.
Deep understanding of food safety, quality, and compliance (FDA/USDA).
Strong financial and analytical skills; P&L ownership preferred.
Entrepreneurial mindset, hands-on leadership style, and collaborative approach.
Bachelor's degree required; MBA or equivalent experience preferred.
Why Join Dumpling Daughter
Join a beloved, mission-driven food brand entering its next phase of national growth.
Opportunity to build systems, teams, and scale from the ground up.
Competitive compensation, including equity participation.
Be part of a company that blends family values, cultural authenticity, and commercial ambition.
How to Apply: Send your resume and a cover letter to ****************************
Principal
Director job in Boston, MA
Principal Engineering Leader - Boston Area
Key Responsibilities
• Lead mechanical, electrical, plumbing, and fire protection engineering for a wide range of complex building projects
• Provide technical mentorship and leadership to project managers and engineering staff
• Support long-term client relationships and ensure high-quality project delivery
• Oversee design workflows, construction administration, and quality assurance processes
• Contribute to team growth, operational efficiencies, and strategic business initiatives
• Promote innovation, sustainability, and integration of new technologies in design
Knowledge & Experience Required
• Licensed Professional Engineer (PE) - MA
• 10+ years of MEP/FP engineering and project leadership experience in the built environment
• Proven success leading multidisciplinary teams and managing full project lifecycle
• Strong understanding of building codes and advanced facility types such as healthcare, laboratory, or mission-critical environments
• Proficiency with Revit, BIM workflows, and modern engineering software platforms
• Excellent communication skills with the ability to support client relationships and business development efforts
Physical Requirements
• Ability to remain seated at a computer workstation for extended periods
Why This Opportunity Stands Out
• Leadership position with direct influence on project delivery and business direction
• Highly collaborative team culture focused on innovation and technical excellence
• Competitive compensation and comprehensive benefits
• Clear growth path and commitment to ongoing professional development
• Opportunity to make a significant impact in healthcare, science, and education sectors
Salary Range: $140,000 - $200,000
Benefits Include:
80% paid - Medical, dental, and vision, paid life insurance, 4% contribution 401(k), PTO, 12 Paid Holidays, Hybrid 2-3 days in office, Technology reimbursement, Amazing culture, and many more!
Associate Executive Director
Director job in Marlborough, MA
Primary responsibilities:
Working with department heads and assisting with interviewing, hiring, and training line staff
Staying on top of current programs, regulations, and reporting requirements for all associated agencies
Assisting and assigning duties for special functions
Acting as primary liaison between New Horizons and the business office
Maintaining appropriate records and reports in compliance with regulatory requirements, including confidentiality
Assisting with tours
Completing special projects and assuming other duties as assigned by the executive director
The preferred candidate will possess:
A professional and personable demeanor
A positive, can-do attitude
A collaborative team player mentality
Willingness to challenge the status quo, continually seeking ways to improve and lead by example
Required qualifications:
Bachelor's degree, or equivalent combination of experience and education
Superior interpersonal skills and a strong desire to enhance the quality of life of our residents
Ability to work rotating days as necessary to ensure seven-day director coverage each week
Must pass criminal background check
About New Horizons:
New Horizons at Marlborough is an upscale not-for-profit continuing care retirement community serving 450 residents on a delightful 40-acre suburban campus. Offering both independent and assisted living, New Horizons is seeking a detail-oriented Associate Executive Director for this 30-year-old senior living community in the MetroWest area.
New Horizons is owned and operated by Cummings Foundation, Inc., one of New England's three largest private foundations with net assets of more than $4 billion.
In addition to unlimited career advancement and growth potential, we offer a comprehensive compensation and benefits package that includes:
Tuition Reimbursement
Paid holiday, vacation, sick, and personal time
Cummings Properties Employee Trust (equity compensation)
Medical, dental, vision, life, and disability insurance
Competitive compensation and opportunities for bonuses
401(k) retirement savings plan with generous Company match
Charitable gift match up to $2,000 annually, plus the opportunity to direct an additional $2,000 in Company funds each year to a local nonprofit of your choice
This is an excellent opportunity for an experienced professional with exceptional management and communication skills. The schedule for this position is Tuesday through Saturday. This career opportunity offers a starting salary of $100,000.
NOTE: Candidates must be able to work on site. This is not a remote or hybrid position
Applying to New Horizons:
Interested applicants are encouraged to send a cover letter, resume, and salary history to *******************, or mail to: Cummings Foundation, Attention: Lisa VanStry, 200 West Cummings Park, Woburn, MA 01801. New Horizons is an Equal Opportunity Employer.
New Horizons prohibits smoking anywhere inside or outside of its properties at all times. In the interest of the safety and health of our employees and clients, we have a zero-tolerance policy for prohibited drug use. Please visit ************************** and ************************** to learn more about the Cummings organization.
The Commonwealth also requires CORI checks or criminal background checks for anyone who is employed either full- or part-time in any assisted living community in Massachusetts.
Director of EHS & Transportation Operations [NL-14641]
Director job in Boston, MA
Shirley Parsons is partnering with a leading environmental services company looking to add a Director of EHS & Transportation Services to their team. This person will be in charge of designing, executing, and overseeing initiatives and guidelines that promote a secure, healthy, and regulatory-compliant workplace across fixed work environments. This position will report directly to the Vice President of EHS and will oversee a team of environmental, health, and safety experts who work directly with business units and are strategically assigned across North America.
The Role:
Work closely with operations leaders to embed EHS&T priorities into workflows and decision frameworks.
Maintain adherence to environmental laws and reporting obligations at the federal, state, and local levels across all operations.
Create and execute EHS&T frameworks, guidelines, and initiatives customized for operational workflows and aligned with corporate objectives, compliance standards, and stakeholder expectations.
Manage and coach EHS&T field staff to promote development and continuous improvement.
The Candidate:
Bachelor's degree in Safety Management or Occupational Health and Safety preferred.
Comprehensive expertise in environmental laws, OSHA requirements, and transportation safety standards.
10+ years of safety experience and 5+ years in a managerial role.
CSP or CIH would be highly desirable for this position.
Ability to travel as required throughout multiple project locations across the United States.
Associate Director, Data Science
Director job in Cambridge, MA
Join a leading pharmaceutical company's Data Science team, where you'll drive and lead advanced analytics across Marketing, Sales, and Access. As Associate Director, A HIGH LEVEL INDIVIDUAL CONTRIBUTOR, you'll lead strategic initiatives-from predictive modeling and personalization to field force optimization-delivering scalable solutions that inform commercial decisions and enhance patient engagement. Deep experience in pharmaceutical marketing analytics is essential to translate brand strategy into actionable insights.
Keywords: MMM, Next Best Action, NLP, Data Science, HCP, GenAI
Location: Onsite 3 days a week in Cambridge, MA
Key Responsibilities
Lead development and deployment of predictive models, segmentation, NLP, and GenAI tools to solve complex commercial challenges
Translate pharmaceutical brand objectives into analytics frameworks across marketing, sales, and access
Design and operationalize Next Best Action strategies to boost omnichannel engagement and HCP ROI
Build and scale Patient 360 models and targeting algorithms for AI-driven lead generation
Guide stakeholders through insight activation and integration into workflows
Champion model governance, experimentation, and analytical rigor
Collaborate with IT to develop ML Ops environments and productized solutions
Manage external analytics partners and ensure alignment across data engineering, insights, and compliance
Who You Are
A strategic data scientist with strong business acumen, leadership presence, and deep experience in pharmaceutical marketing analytics. You thrive at the intersection of data and action, delivering measurable impact.
Qualifications
7+ years in analytics/data science; 4+ years in leadership roles within pharmaceutical industry
Proven experience in pharmaceutical marketing analytics, including brand strategy, HCP engagement, and omnichannel optimization
Expertise in NBA, MMM, supervised/unsupervised learning, A/B testing, time-series forecasting
Success in marketing mix modeling, decision engines, and GenAI product design
Proficient in Python, R, SQL, Snowflake; skilled in Power BI or Tableau
Familiarity with APLD, PlanTrak, claims, and specialty pharmacy datasets
Strong communicator with executive presence and cross-functional influence
Associate Director
Director job in Cambridge, MA
The Associate Director, Scientific Communications Lead, Hematology is a senior role focused on developing and executing strategic publication and scientific communication plans for oncology assets, ensuring alignment with medical strategies, compliance, and data transparency.
Core Responsibilities
Leads cross-functional teams in creating global publication plans, managing scientific deliverables like manuscripts, slide decks, and digital content, while overseeing vendors, budgets, and databases such as Datavision. Serves as liaison with opinion leaders, authors, and partners; develops scientific platforms; and provides training on best practices like GPP3 and ICMJE guidelines.
Qualifications
Requires an advanced degree (PhD/PharmD preferred) in life sciences, 5+ years in medical publications within pharma/biotech (oncology preferred), Bachelors is acceptable. strong project management, analytical skills, and proficiency in tools like MS Office and SharePoin
Associate Director/ Director of Drug Safety/ PV
Director job in Boston, MA
Reports to: Senior Director Pharmacovigilance
Department: Pharmacovigilance / Drug Safety
The Director of Pharmacovigilance will lead and oversee all aspects of post-marketing and clinical safety surveillance activities, ensuring compliance with global regulatory requirements, best practices, and company policies. This role entails strategic planning, maintenance and continuous improvement of the pharmacovigilance system (PVS), oversight of risk management, signal detection, safety reporting, and communication with health authorities.
The incumbent will work closely with clinical development, regulatory affairs, quality, medical affairs, and manufacturing to ensure safety is integrated through the lifecycle of the company's pipeline.
Qualifications / Skills
Qualified MD
Minimum of 10 years of experience in pharmacovigilance / drug safety in the biotech / pharma industry, with at least 3-5 years in a leadership role.
Strong extensive experience in Oncology.
Strong knowledge of global regulatory requirements in pharmacovigilance: FDA, EMA, ICH, MHRA, etc.; good understanding of local country requirements in key markets (Japan, China, etc.) is a plus.
Experience developing and overseeing Risk Management Plans, RMP / PSUR / DSUR preparation, signal detection & management.
Proven track record of handling inspections / audits by regulatory authorities related to PV.
Excellent analytical skills, ability to interpret safety data, derive insights, summarize for multiple audiences (scientific, regulatory, executive).
Leadership & communication skills: able to lead a team, collaborate cross-functionally, influence senior management.
Proficiency in use of safety databases, electronic reporting systems, signal detection tools, safety-oriented metrics dashboards.
What We Offer
Competitive compensation package including base salary, performance bonus, equity / share options.
Strong cross-functional exposure (clinical, regulatory, CMC, medical affairs).
Professional development and potential for upward career growth.
Impact in shaping regulatory strategy and ensuring patient safety on a global scale.
Regional Director of Outpatient Services
Director job in Boston, MA
Regional Director of Outpatient Services - Behavioral Health Division
The Regional Director is responsible for overseeing the development and management of outpatient service lines across an assigned region of the Behavioral Health division, including service-line development, patient safety & outcomes, clinical excellence, regulatory adherence, and growth expectations. Reporting to the Assistant Vice President of Outpatient Services, the Regional Director will focus on driving innovation, performance improvement, and team development across regionally assigned markets spanning multiple states. This role will ensure the consistent delivery of high-quality, patient-centered care while driving operational efficiency and alignment with organizational goals, the company mission, regulatory standards, and clinical best practices.
The Candidate that is chosen will support a large portfolio of UHS outpatient programs in the following states: DE, MA, NJ & PA. This position offers a hybrid schedule with travel, onsite projects at assigned locations and home-office work.
Travel in this role can be extensive, as up to 50% of your time will be spent traveling to and supporting our programs.
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Unlock your future at: ***********
Benefits & Rewards for our Senior Leaders include:
Tuition savings to continue your education with Chamberlain University
Career development opportunities across UHS and our 300+ locations!
Diverse programming to expand your experience
HealthStream online learning catalogue with plenty of free CEU courses
Competitive Compensation & Generous Paid Time Off
Annual Incentive Plan
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
Pet Insurance
SoFi Student Loan Refinancing Program
More information is available on our Benefits Guest Website: uhsguest.com
If you would like to learn more before applying, please contact Madison Reddell, Corporate Recruiter at ************************** and by phone at **************.
Requirements for this position include:
Several years of progressive behavioral health experience in multi-site strategic growth.
Several years of experience within an outpatient setting, including program & service-line development, with proven success in the implementation & scaling of service lines
Proven track record of driving performance, improving access to care, and leading teams towards strategic goals.
Strong understanding of outpatient behavioral health service delivery models including PHP, IOP, Traditional Outpatient, and Telehealth
Bachelor's in Healthcare Administration, Social Work, Psychology or related field required.
Master's Degree from an accredited college or university in Social Work or a clinically related mental health field is strongly preferred
License: LCSW, LMFT, LPC or LMHC or related is preferred
This position requires regional travel
Director of Culinary Enablement
Director job in Waltham, MA
The Director of Culinary Enablement works directly with the Restaura culinary team and kitchen brigade to support ingredient strategy, recipe development, restaurant menu concepts, and training/inspecting culinary standards.
Manages accurate recipe documentation and compliance with culinary standards, including maintaining the Restaura pantry list, recipe collection, and menu concepts. Liaison between Restaura and enterprise supply chain management department; responsible for growing our responsibly sourced and local procurement in alignment with brand values and culinary commitments.
Essential Tasks and Responsibilities:
Responsibilities include but are not limited to:
Completes recipe development/editing/maintenance in culinary databases
Support the recipe development process with process changes and new recipe procedures as directed by culinary leadership
Manage recipe changes associated with enterprise and SKU optimization projects, including global ingredient changes.
Manage supporting recipe development documentation as required, including scanning completed recipes for electronic record-keeping
Support the overall recipe development process, ensuring recipes are sound from a culinary preparation and proper yield perspective by established methods.
Creates/maintains menu/recipe tools to enable field menu execution (MTO sorter, SOP videos, recipe cards, etc.)
Responsible for working at the direction of culinary leadership to obtain new ingredient forms and manage the process of entering new ingredients.
Assists with planning and execution of development team presentations, ideation sessions, vendor presentations and product-cutting
Scales vendor recipes when applicable.
Organizes monthly calls with constituent groups to ensure alignment
Manages field inquiries and feedback related to recipes, (Recipe Feedback, Recipe Questions, Ingredient Hotline portals)
Responsible for tagging recipes in the menu management system.
Maintains the Restaura menu constructs and provides updates at the direction of the culinary team and kitchen brigade.
Responsible for supporting Restaura culinary training in new field locations and newly onboarded culinary talent.
Creates menus for new Restaura sites
Responsible for developing, scaling, deploying & support liaison for Galley across Restaura
This position acts as a liaison between client partner sites and supply chain to develop additional collaborative relationships with farmers, ranchers, and producers to increase Restaura responsible and local procurement to include, but not limited to, whole animal purchasing programs, third-party certification, food hubs, M/WBE, BIPOC, and others.
The position requires periodic travel to client partner sites as required by the business and directed by Restaura leadership.
Utilizes tools to effectively manage workflow (Excel, Smartsheet, GoogleDocs)
Carry out special projects as assigned.
Qualifications:
Prior administrative experience is preferred.
Must have working knowledge of Microsoft applications, including (but not limited to) Outlook, Word, PowerPoint, and Excel.
Excellent interpersonal and communication skills, both verbal and written.
Strong organizational skills, accuracy, and attention to detail.
Position requires occasional lifting, carrying, pushing, and/or pulling of up to 25 pounds.
Position requires frequent repetitive motion of hands and/or arms.
Phoenix3 Collective is a Boston-based strategic growth partner that accelerates distributive and lifestyle service companies in healthcare, behavioral health, senior living, and corporate markets. Phoenix3 is a team of business builders, disruptors, entrepreneurs, and experienced operators, providing direction, resources, and capital from decades of successful leadership in these market spaces. More information about Phoenix3 Collective can be found at Phoenix3 Collective | We Take Hospitality to New Heights.
Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!
Assistant Director of Revenue
Director job in Boston, MA
The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!
Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.
Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.
Directly oversee the on-property Group Rooms Coordinators and provide support to the Director of Revenue Management, Sales leaders and Operational leaders throughout the hotel.
Responsibilities:
Manage on-property Group Rooms Coordinators and assist with their job duties, as needed.
Assist the Director of Revenue Management in monitoring and analyzing Group and Transient demand patterns.
Assist the Director of Revenue Management in setting strategies to fill hotel occupancy utilizing demand and pattern management.
Assist the Director of Revenue Management in monitoring and analyzing the effectiveness of restrictions and other selling strategies.
Assist the Director of Revenue Management in monitoring and analyzing future turndowns and lost business to maximize revenue and occupancy.
Assist the Director of Revenue Management in maintaining inventory and parity rate controls on all third-party websites, as needed.
Assist the Director of Revenue Management in producing a 12-month rolling forecast.
Produce and distribute the 21-day operations forecast.
Produce and distribute Group Pickup Report and run the effective meeting once a week.
Provide directional feedback on group block pick-up and slippage.
Audit group resumes prior to the group arrival. Audit routing, notes and other details to ensure flawless group rooming list maintenance.
Attend/Chair the Groups Approaching Cutoff meeting, ensuring patterns, over-block, and low pickup situations are addressed.
Attend and participate in weekly Strategy, Sales and daily Business Review meetings.
Attend monthly credit meeting to ensure group billing, no show revenue and special package rates are posting correctly.
Meet with meeting planners, as necessary, and attend pre-convention meetings as necessary.
Be the active contact with all operational departments including participation in “staff” and “ops” meetings and act as the reservations department representative. Ensure all relevant meeting material is disseminated to the reservations department staff.
Conduct/Chair the weekly strategy meetings in the absence of the Director of Revenue Management.
Ensure staff can describe all hotel accommodations and effectively sell upgrades and suites.
Confirm that the operational team has all the tools needed to quickly identify and produce package offers flawlessly on an ongoing basis.
Be the telephone and email “point of contact” for the reservations management questions including rate offers, date change issues, ESP rate availability questions/calls, late cancellation/no-show and other fee waiver consideration.
Oversee accurate input of reservations into the system from internal and external sources.
Ensure that all calls and emails are acknowledged on a timely basis to internal and external customers.
Maintain thorough knowledge of hotel services and events.
Have knowledge of local market and provide directional feedback given this knowledge.
Conduct daily Revenue Stand Up meeting to discuss and coordinate which tasks the agents are prioritizing each day.
Ensure Revenue staff is well trained and receives ongoing training as needed on all systems including ORS, PMS, Opera Cloud, FDC, Extranets, and SQL Server reporting.
Prepare and conduct performance appraisals for Group Reservations Coordinators (GRC's) / Revenue staff.
Maintain an efficient and professional working environment with open communication.
Maintain strong interdepartmental communication particularly with the sales, convention services, front office and accounting teams.
Maintain strong communication lines and relationship with Omni CRO for packages, hotel detail, special promotions, access exclusion management, etc.
Ensure group commissions are processed within 3 business days after checkout and assist Accounting with research on miscellaneous Travel Agent requests on commissions past due.
Qualifications:
Position requires a minimum of five years previous Revenue Management experience.
Minimum (7) years of hotel experience is preferred: Revenue, front office, sales, and/or reservations.
High School Diploma or Equivalent required; bachelor's degree or Equivalent preferred.
This role is based on the property with limited travel.
Understands Revenue Management theory and practice and ability to perform critical analysis.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Comprehension of technical applications of reservation systems.
Understanding of hotel product and market conditions.
Strong understanding of forecasting, budgeting, scheduling, inventory controls, P&L analysis.
Must possess the ability to handle stressful daily operations.
Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests and conducting meetings.
Must be able to work a variety of shifts, including weekends and holidays.
Demonstrated ability to mentor and develop growing talent for the company
PERKS AND BENEFITS:
A culture of fun, inclusion, and growth
Complimentary meals
Health Insurance and matching 401(k) after one year
Generous Paid Time Off offered after 90 days
Performance-driven, ALL-IN culture
Discounted associate rates at Omni properties nationwide
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Director Managed Services (life sciences clients)
Director job in Boston, MA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
What's this role about?
looking for Director, Managed Services. This is a strategic leadership position focused on delivering exceptional managed services for life sciences clients.
Role: Director, Managed Services
Base Location: Onshore (Boston preferred, but flexible)
Position type : Fulltime
Key Responsibilities
Service Delivery Leadership
Oversee end-to-end managed services operations for life sciences clients, ensuring SLAs and KPIs are consistently met or exceeded.
Managed services team supports standard life sciences applications such as Veeva, Salesforce, Snowflake, PowerBI, and Egnyte.
Implement best practices for process efficiency, automation, and quality assurance.
Team Management
Lead and inspire operational teams, fostering a culture of accountability, collaboration, and innovation.
Operational team spans US, nearshore, and offshore personnel.
Hire, train, and mentor staff to ensure high performance and career development.
Client Engagement
Serve as the primary point of contact for US-based client relationships, ensuring alignment with their business objectives.
Conduct regular business reviews with clients to assess performance, identify opportunities, and address challenges.
Collaborate with client stakeholders to design and implement tailored managed service solutions that drive measurable outcomes.
Act as a trusted advisor by providing insights on industry trends, regulatory changes, and best practices relevant to life sciences.
Partner with account management and sales teams to identify growth opportunities, including upselling and cross-selling additional services.
Ensure client satisfaction through proactive communication, issue resolution, and continuous improvement initiatives.
Cross-Functional Collaboration
Work closely with internal teams such as Operations, Finance, Sales, and Executives to ensure seamless service delivery.
Coordinate with technology teams to implement automation, data analytics, and platform enhancements that improve client outcomes.
Collaborate with marketing and business development teams to support client proposals, presentations, and strategic initiatives.
Facilitate knowledge sharing and alignment across departments to drive innovation and operational excellence.
Data Analytics & Insights
Develop and oversee data analytics strategies to measure service performance and client outcomes.
Utilize tools such as JIRA, Time Entry, SmartSheets, and BI platforms to generate actionable insights and dashboards.
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.