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  • Technical Account Manager

    Logicgate 4.0company rating

    Remote job

    LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. How you'll spend your time: Dedicated point of contact responsible for building and maintaining customer relationships in order to drive product adoption, expansion, and customer advocacy from the beginning of the customer's contract Act as a trusted advisor to your portfolio of customers by providing GRC subject-matter expertise and technical Risk Cloud product advice to help them utilize their Risk Cloud applications as effectively as possible and drive desired outcomes Own the tracking of customer health and proactively engage at-risk customers, leveraging your GRC and Risk Cloud knowledge to provide winning solutions Support implementation project management and serve as a technical expert, with a specific focus on the holistic view of a customer's GRC program and how use cases will inter-relate in Risk Cloud Ad-hoc knowledge sharing of Risk Cloud best practices based on experience with similar customers (industry, maturity, etc.) Ongoing account management comprised of weekly status meetings for ongoing projects, monthly strategic meetings with key stakeholders, and Quarterly Executive Business Reviews Conduct training and provide training resources for Power Users and end users on the Risk Cloud platform and existing Applications Collaborate cross-functionally with other LogicGate teams - Sales, Customer Success, and Product - for a seamless customer experience throughout the customer journey from handoff through onboarding and implementation to ongoing partnership Respond to and support power users and customers within the stated SLA We get excited about you if you have: 5+ Years Experience in GRC or Risk Advisory Becoming an expert on the Risk Cloud platform; articulating the value of the tool and how it can be leveraged most effectively by different customer stakeholders Interest in supporting sales and commercial business development efforts Experience with cybersecurity and/or risk management frameworks such as NIST 800-53 and ISO27001 Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back Great people skills - the ability to quickly understand your audience and tailor the right message to them Ability to manage multiple accounts/priorities at a time - organization, time management, and attention to detail are critical A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help The anticipated base salary range for the role is $110,000 - $125,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Our Culture We are committed to fostering an inclusive work environment where all employee differences are celebrated, their ideas matter, and everyone feels safe to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster a culture of belonging. LogicGate also believes strongly in giving back to the communities in which we live and work. We support our teams through this by offering volunteer hours as well as Company-wide charitable activities supporting organizations aligned with our core values. Learn more about our culture here. Excited about LogicGate but not familiar with GRC? GRC stands for Governance, Risk, and Compliance GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
    $110k-125k yearly Auto-Apply 25d ago
  • Technology Director

    Rise8

    Remote job

    We're transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can't find anywhere else. At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process. We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas. Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software. Rise8 is certified as a Great Place to Work with 100% of employees saying they love working here. As a Technology Director at Rise8, you will: This role combines deep software engineering experience with strategic leadership, while maintaining oversight of secure IT operations and compliance (NIST SP 800-171 / CMMC). You will guide technical direction, evaluate emerging technologies, and ensure our internal systems and development practices remain secure, scalable, and audit-ready. Own the company's technology strategy and multi-year roadmap. Lead R&D efforts, and drive adoption of modern engineering practices. Provide senior-level architectural guidance, support complex design decisions, and establish coding, DevSecOps, and cloud platform standards. Evaluate and prototype emerging technologies, build reusable accelerators and reference architectures, and partner with Delivery and Cyber leaders to improve the effectiveness and security of our services with technology. Oversee secure cloud and IT operations-including identity and access, endpoint management, networking, developer environments, and automation-ensuring these environments meet operational and compliance requirements. Serve as the technical owner for NIST SP 800-171 and CMMC implementation: maintain control baselines, ensure audit-ready documentation, support evidence collection, and collaborate on incident response and continuous monitoring. Represent the company's technical direction to clients and partners, contribute to proposals, and act as a senior technical advisor to the CEO and executive team. Qualifications: 10+ years of software engineering experience across multiple languages, frameworks, and cloud platforms. 5+ years in engineering leadership or architecture roles. Strong experience with cloud-native development, DevSecOps, and secure software delivery. Hands-on familiarity with secure cloud configuration, identity & access management, and modern endpoint/device management. Experience implementing or operating NIST SP 800-171 / CMMC or similar federal compliance frameworks. Broad systems, networking, and cloud security fundamentals. Excellent communication skills and ability to guide teams and influence executive decision-making. Ability to obtain a U.S. security clearance is a strong plus. Preferred Qualifications: Prior experience supporting DoD/GovCon environments (NIPR/SIPR familiarity, CAC workflows). Experience with Terraform/Ansible or similar automation tooling. Exposure to RMF, FedRAMP, or government A&A processes. Cloud or security certifications (CISSP, Security+, AWS/Azure Architect). Salary The annual salary range for this role as it is posted is $190,000 to $240,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity. Benefits Flexible schedule in a 100% distributed workforce Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage. Retirement: 401k match at 10% gross pay. Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement. Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials. Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store. Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year. Rise8 is part of the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit). Equipment: We offer a MacBook Pro All of Rise8's work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
    $190k-240k yearly Auto-Apply 19d ago
  • Director, PDI Technology Portfolio

    Global 4.1company rating

    Remote job

    The Corporate Technology Portfolio Leader oversees the full lifecycle of IT investments, ensuring they align with corporate strategy, deliver value, and are managed effectively across the enterprise.RETAIL TECHNOLOGY-PDI TECHNOLOGY-The Director, PDI Technology Portfolio is responsible for driving the strategic planning, governance, and execution of Global's PDI technology portfolio. This role ensures that technology investments are aligned with business objectives, deliver measurable value, and are executed efficiently across multiple programs and projects. The PDI Technology Portfolio Leader will work closely with the business and technology stakeholders to prioritize initiatives, optimize resource allocation, and track portfolio performance.The ideal candidate understands the unique dynamics of the convenience store industry-high transaction volumes, complex supply chains, vendor integrations, operational efficiencies, and consumer expectations for seamless digital experiences.FUELS MARKETING/BIS-TERMINALS/S&T-RIGHT ANGLE At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Leadership: Act as a trusted advisor to stakeholders on the impact of PDI technology decisions, lead a team of product managers and business analysts that support PDI and adjacent retail solutions. Foster a culture of continuous improvement, innovation, and vendor partnership. Portfolio management and strategic alignment: prioritize initiatives with business stakeholders based on business and technology value ensuring transparency, accountability, and alignment to strategic priorities. Maintain a comprehensive technology portfolio of all active and planned initiatives, including dependencies, risks, and value delivery. Develop and maintain clear technology roadmaps. Value & Performance Tracking: Monitor KPIs, ROI, and delivery outcomes. Serve as escalation point for cross-portfolio challenges. Risk & Dependencies: Manage cross-project risks and interdependencies. Financial Oversight: Oversee portfolio budgets, ensuring investments maximize ROI and balance short-term needs with long-term strategy. Partner with Finance and HR to optimize allocation of people, funding, and vendor resources across the portfolio. Stakeholder Management & Reporting: Communicate status, value, and risk to all relevant stakeholders. Engage business, IT, and vendor leaders effectively. Collaborate closely with Technology Product Leads to ensure product-level strategies and roadmaps align with the broader enterprise portfolio and investment priorities. Additional Job Description: Strategic Alignment - Ensures tech investments support business goals. Portfolio Management - Manages tech initiatives for value, risk, and impact. Financial Acumen - Understands budgeting, ROI, and value realization. Stakeholder Management - Engages business and IT leaders effectively. Governance & Decision-Making - Leads prioritization and oversight processes. Technical Understanding - Familiar with enterprise architecture and digital trends. Change Leadership - Drives adoption of new tools, platforms, and practices. Data-Driven Thinking - Uses metrics to guide decisions and improvements. Risk & Compliance Awareness - Identifies and mitigates portfolio risks. Agile/Program Delivery Knowledge - Oversees multi-team or cross-project delivery. Bachelor's Degree in computer science or related field Pay Range: $153,600.00 - $230,300.00 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $153.6k-230.3k yearly Auto-Apply 4d ago
  • Director, Technical Success

    Blackcloak LLC 3.5company rating

    Remote job

    BlackCloak's mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients' digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. Ready to be on the front lines of cybersecurity? BlackCloak is looking for a sharp and proactive Director, Technical Success to lead our client-facing technical teams. In this critical leadership role, you'll be responsible for ensuring our customers' success by overseeing all aspects of our technical support and onboarding functions. The ideal candidate is a seasoned leader with a deep technical background and a passion for building and mentoring high-performing teams. You'll play a vital role in shaping our customer experience, driving operational excellence, and bridging the gap between our clients' needs and our product's capabilities. If you're passionate about customers, managing a team, protecting against cyber threats and you thrive in a fast-paced environment, we want to hear from you. What You Will Do * Team Leadership & Management: Lead, mentor, and coach a team of Technical Account Managers. Manage performance, conduct regular one-on-ones, and foster a positive, high-performing team culture. * Product Knowledge: Deeply understand the product's capabilities, especially from a security and/or technical perspective. * Onboarding & Implementation: Oversee the successful technical onboarding of all new clients onto our application. Ensure a smooth and efficient process that sets customers up for long-term success. * Reactive & Proactive Support: Manage a team that provides both reactive and proactive support. Ensure timely and effective resolution of customer issues and inquiries. * Scheduling & Operations: Create and manage a rotating team schedule that provides technical support coverage from 8 AM to 2 AM, Monday through Sunday. * Process Improvement: Identify opportunities to improve team efficiency, communication, and overall service quality. Develop and implement best practices for client support and issue resolution. * Customer Advocacy: Act as a point of escalation for high-priority customer issues. Advocate for customer needs internally, working closely with product, engineering, and sales teams to drive solutions and improve the customer experience. * Performance Metrics: Define, track, and report on key performance indicators (KPIs) for the team, such as response time, resolution time, support satisfaction scores (CSAT), and team productivity. What You Will Need to be Successful * 5+ years of direct experience in a customer support, solutions engineering, or similar technology role * 5+ years of relevant experience, preferably in areas such as information technology, cybersecurity, privacy, identity theft, fraud. * Experience working with executive level clients * Relevant industry certifications are highly desirable, such as GIAC (GCIH, GCFA), CISSP, or CompTIA Security+. * Ability to display highly developed customer service soft skills including empathy and relationship building skills * Ability to work under pressure, organize and prioritize responsibilities * Ability to work in a remote environment with a high degree autonomy * Attention to detail and accuracy is a must * Exceptional verbal and written communication skills; must be able to resolve client issues via phone (speaking) and/or email * Excellent problem-solving skills and the ability to communicate complex technical concepts to both technical and non-technical audiences. * Willingness to travel in limited circumstances $165,000 - $175,000 a year Final offer amounts are determined by multiple factors, including but not limited to geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. About BlackCloak BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak's generous benefits package for full-time employees includes: * 100% Remote Company, within the USA * Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents. * Health Savings Account with company contribution for eligible medical plans. * Flexible Vacation Plan * 10 Paid Company Holidays * 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance * 401k with Traditional and Roth options, including employer match. * Company Equity * Paid Parental and Pregnancy Recovery Leave * Company and team off-sites and virtual events throughout the year * Home office stipend We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Learn More about Us Website: ********************* LinkedIn: /blackcloak Twitter: @BlackCloakCyber White Paper: ******************************************************************************************************* #liremote
    $165k-175k yearly 37d ago
  • Technology Alliances Sales Director

    Zero Networks

    Remote job

    Zero Networks, a cutting-edge network security solutions provider, is at an exciting time in its history and is growing fast! At Zero Networks, we cherish the spirit of friendship, growth, excellence, transparency, and perseverance. We're seeking an experienced Technology Alliances Sales Director to join our team and spearhead the expansion of our ecosystem. In this role, you will collaborate closely with our sales leadership and cross-functional teams to propel our Palo Alto Networks technical partnership as a leading pipeline engine. As a pivotal contributor, you will drive the activation of strategic partnerships, primarily with PANW, executing successful go-to-market strategies that deliver growth and measurable value for our partners, Zero Networks and Palo Alto Networks Responsibilities * Drive growth through innovative and impactful business solutions. * Execute strategic business plans for key technology alliances, to create repeatable, scalable models that ensure consistent engagement and revenue. * Cultivate and maintain field level buy-in with both internal and external stakeholders, aligning strategic objectives and KPIs for long-term partnership success. These stakeholders include Zero Networks Sales & Channel Management. * Formulate business cases, deal economics, and strategic frameworks that align with our corporate objectives, leveraging strong architecture and enterprise expertise. * Collaborate with the technical partnerships and marketing teams to create co-branded go-to-market artifacts, including pitch decks and case studies, to facilitate joint go-to-market initiatives. * Establish a sourcing engine to drive and monitor partner-sourced pipelines and sales activities, utilizing metrics and analytics to forecast and report on performance. * In concert with the Technical Partnerships team and marketing, develop essential sales tools and partnership materials to support partner go-to-market efforts, including playbooks, presentations, and marketing assets. * Drive co-sell project timelines, develop artifacts, and ensure seamless partnership activation and execution. Requirements * 7+ years of experience in technology alliances, partner management, or business development roles within the Security software industry, with a focus on PANW. * Background in cybersecurity, with an operational understanding of SaaS, Cloud Security and the Security Operations Center. * A strong understanding of the cybersecurity market landscape, including competitor offerings, industry trends, and emerging technologies, to inform strategic decisions and product positioning. * A "sales" mentality-able to establish, develop, and optimize processes with minimal supervision, adapting strategies to evolving business needs. * Proven experience in creating, managing, and expanding co-sell relationships with partner industry leaders. * Demonstrated ability to drive successful outcomes through collaborative efforts with technology alliance partners. * Excellent presentation skills and a track record of creating impactful artifacts, such as pitch decks, business cases, and solution frameworks. * Willingness to travel to key partner sites, and support in-field collaboration in person.
    $105k-164k yearly est. 60d+ ago
  • Feasibility Development Manager

    Ada Infrastructure 4.8company rating

    Remote job

    Department Data Centers Employment Type Full Time Location USA - Open Workplace type Fully remote Compensation $140,000 - $160,000 / year Key Responsibilities Skills, Knowledge and Expertise Benefits About Ada Infrastructure Ada Infrastructure is a global data center business committed to being a positive force for technology, people, and the planet. With a world-class team of trusted industry leaders, Ada Infrastructure is positioned to lead the industry in reliable, safe, secure, and sustainable digital infrastructure. With seven in-flight campuses across Japan, the UK, and Brazil, we have over 850 MW of power currently available and more than 1,500 MW in our global pipeline. To learn more about Ada Infrastructure, visit **************************
    $140k-160k yearly 60d+ ago
  • Technical Account Manager - US Remote

    Island 4.4company rating

    Remote job

    What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds - Insight Partners, Sequoia Capital, Cyberstarts, and Stripes Capital - Island is redefining the future of work for some of the largest, most respected enterprises in the world. At Island, we're not just solving technical problems - we're helping customers fully realize the power of our browser. That's where you come in. We're looking for a passionate, detail-oriented, and relationship-driven Technical Account Manager (TAM) to be a key strategic partner for our customers. This role is all about building trusted relationships, delivering expert guidance, and ensuring our customers are getting maximum value from Island. If you thrive at the intersection of technology and people - and love translating complex features into real-world value - we want to talk to you. What You'll Be Doing * Be the Trusted Advisor - You'll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey - from onboarding to operational maturity. * Support & Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. You'll open, monitor, and drive resolution, keeping customers in the loop every step of the way. * Enablement & Training -Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success. * Configuration & Optimization - Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals. * Feature & Release Guidance - Keep your customers informed of upcoming releases and new capabilities - and show them exactly how new features can benefit their teams. * Collaborate Across Teams - Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap. What We're Looking For * 5+ years in a technical account management, solutions engineering, or post-sales technical role in software or cybersecurity. * Strong technical foundation and experience supporting enterprise IT products, ideally SaaS or security platforms. * Experience handling customer escalations, support tickets, and technical project management. * Excellent communication skills - able to clearly articulate complex ideas to technical and non-technical audiences. * Comfortable with tools like Salesforce, Jira, Confluence, and remote collaboration platforms. * Bachelor's degree in a technical discipline or equivalent experience preferred. Equal Opportunity Employer Statement: Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Requirements
    $74k-113k yearly est. 60d+ ago
  • Technical Capability Leader (Managing Director)

    Rsm 4.4company rating

    Remote job

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Technical Capability Leader The Technical Capability Leader is a strategic and operational leader responsible for architecting and driving the Agile discipline capability within the Digital Solutions group. This leader ensures that all delivery disciplines-including Project Management, Scrum Masters, Business Analysis, Quality Assurance, Development, Data, and Solution Support-operate at peak performance and consistency within a Scaled Agile Framework (SAFe) environment. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Technical Capability Leader is accountable for defining success metrics, setting discipline expectations, and holding leaders to the highest standards of quality and delivery. This role must be able to inspire, direct, and hold other leaders accountable. ESSENTIAL DUTIES: Organizational and People Leadership Lead each discipline leader in the development and execution of a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and aligned with 18-month rolling roadmaps. Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery. Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality. Mentor and empower high-performing leaders Process and Standards Management Lead and hold accountable the documentation and continuously improvement of delivery processes, templates, and best practices across all disciplines Ensure a standardize Agile and SAFe practices across all teams, ensuring consistency in ceremonies, tools and performance measures Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs. Lead process audits and champion compliance with regulatory and security requirements. Operational Efficiency and Tooling Lead and hold leaders accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools. Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration. Measure and report on operational performance, proactively identifying areas for optimization and innovation. Agile Delivery Enablement Verify leaders' partner with Scrum masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates Proactively remove systemic impediments that hinder efficiency or slow delivery cycles Quality and Continuous Improvement Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption Lead process audits to identify and implement improvement opportunities Foster a culture of built-in quality and technical excellence, ensuring solutions meet current and future business needs. Stakeholder Engagement and Communication Serve as a key liaison between technical teams, business stakeholders, and executive leadership, ensuring alignment of delivery objectives with organizational strategy Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels QUALIFICATIONS: EDUCATION Bachelor's degree in information technology, Computer Science, or related field TECHNICAL SKILLS Expert knowledge of software development life cycle (SDLC), QA methodologies, data management and solution support Strong understanding of DevOps, CI/CD, and agile metrics Ability to analyze workflows, identify inefficiencies, and drive measurable improvement Strategic yet execution-focused, with a passion for operational excellence and innovation SPECIAL REQUIREMENTS SPECIFIC TO JOB Strategic thinker able to align delivery capability with measurable business outcomes Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement Proven success in reducing bottlenecks EXPERIENCE Minimum of 15 years' experience managing mulit-disciplinary technology teams (BA, QA, Dev, Data, Scrum Masters, PM and operations) within large, complex organizations. 5+ years' experience leading leaders of discipline teams Proven success implementing and operating within a Scaled Agile or lean portfolio management environment Proven experience in process optimization, automation, and the use of AI or other emerging tools to improve delivery performance MANAGEMENT Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams Excellent communication, coaching, and change-management skills PREFERRED REQUIREMENTS Master's degree preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $199,100 - $353,700 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $110k-153k yearly est. Auto-Apply 7d ago
  • Director, Underwriting Research & Development

    John Hancock 4.4company rating

    Remote job

    Key to John Hancock's success is maintaining the core competency of Underwriting expertise which relies on a strategy of continual enhancements to our proprietary underwriting approaches and keeping current with medical, lifestyle and technological advances that can further advance our underwriting expertise. We are seeking an Underwriting Director with a history of making sound underwriting decisions, building strong relationships and communicating effectively to join us on our transformation journey to simplify the insurance process for our customers. This role is accountable for providing underwriting subject matter expertise, leadership and collaboration with cross-functional teams comprised of actuaries, operations specialists, data scientists, and developers. The successful candidate will demonstrate proven research and development capabilities, project execution, out-of-the-box thinking, and creative problem-solving skills. Key Accountabilities Oversee the research, analysis, and development of proposals for recommendations on the effectiveness of new data sources and underwriting techniques Collaborate with teams to develop innovative, data-driven underwriting solutions and capabilities that ensure seamless experience for a broad customer base. Support product development work for targeted initiatives Analyze underwriting data through various studies and claims experience if applicable Prioritize project work, focusing on generating the most value for the business Keep abreast of external factors that may affect underwriting (e.g. medical and technical advancements, industry rules, compliance and regulations) Keep abreast of competitor actions and industry trends Work with internal stakeholders to recommend and implement underwriting guideline changes Provide oversight of relationships with external vendors, partners and technologies that support business capabilities Apply innovative thinking and creative problem-solving to address complex underwriting challenges. Participate in management of mortality and risk monitoring, including post implementation and monitoring plans and outcomes Contribute to the continuous improvement of underwriting practices and procedures. Responsible for leading discussions to communicate recommendations, results and progress to senior leadership Job Requirement: Advanced knowledge and experience of underwriting risk assessment - medical, non-medical, financial Experience with project and tech implementations and owning the translation of business requirements to technology capabilities Highly engaged: able to self-manage, create solutions, prioritize deliverables and execute projects under deadline pressure Excellent interpersonal, oral and written (technical) communication skills and comfort presenting to senior leaders on technical topics Ability to convey complex underwriting concepts to diverse stakeholders. Exceptional collaboration and presentation skills, demonstrated through experience working with various technical audiences and across multiple functions such as actuaries, medical, data scientists, operations, legal and compliance teams Mentorship and coaching of developing talent and team members Excellent MS Office Skills, Excel, Powerpoint, Teams and web tools Undergraduate and/or post graduate degree in science, medical or related field or minimum of 5-10 years' experience in underwriting and/or research experience FALU/FLMI a plus When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $120,750.00 USD - $217,350.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.)
    $120.8k-217.4k yearly Auto-Apply 39d ago
  • Technical Account Manager (Remote - US)

    Atmosera 4.0company rating

    Remote job

    Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. Atmosera empowers businesses to Redefine Possible with Modern Technology and Human Expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. We are looking for a Technical Account Manager (TAM) to join our Client Success Team and work with Atmosera's strategic ISV clients to build and maintain strong relationships and intentional growth. This is a high-profile client-facing role requiring strong relationship management skills and technical acumen. The Technical Account Manager will work with strategic clients to support their technical and operational requirements while astutely and proactively identifying their needs and mapping those requirements to Atmosera's solutions. In addition, the role requires the ability to work well with internal operational and professional service teams to ensure timely delivery of operational support and / or deployment activities. This role will advocate on behalf of the client to internal Atmosera teams as well as educate clients on Atmosera services and technical solutions. The ideal candidate is hands-on and results-oriented, with strong communication and problem-solving skills. What You'll Do Manage a portfolio of strategic and growth level client accounts to foster long-term business relationships to derive maximum value from client's investment in Atmosera's solutions, map short-term and long-term client goals, and ultimately drive long-term, high client satisfaction. Increase client satisfaction through regular meetings to understand business needs, technical objectives, communicate activity progress, and serve as technical liaison between client and Atmosera's operational and solution teams. Drive additional revenue and retention within your assigned client portfolio Understand and articulate the technical and business strategies and value roadmap for Atmosera's solutions as they relate to client needs. Act as a client escalation point to drive resolution in a timely, proactive manner by involving the appropriate teams. Identify risks to the client achieving their business goals and work with the appropriate Atmosera teams to mitigate risks. Supervise customer health by monitoring and understanding Atmosera's solutions and by stewarding client happiness. Act as a client advocate, driving cross-functional teams across our solution platform including Architecture, Professional Services, Sales, Finance, and Client Support. Act as a technical expert and evangelist to train and upskill the technical aptitude of their cross functional teammates within Azure Being the technical advisory resource to our client portfolio about Azure spend, optimizations Provide clients with environmental intelligence and documentation utilizing Azure Dashboards and workbooks Skills Needed Must be highly motivated and transparent to clients through regular meetings and calls Proven experience driving retention and revenue expansion Embrace and respond well to change in a dynamic, fast paced environment and can work in with high levels of ambiguity 4+ years of client facing experience in a services role, preferably with a SaaS or consulting company Strong understanding of cloud infrastructure technology, ideally Azure Experience in solving client technical questions and inquiries Critical thinking and problem solving skills Excellent Communication skills with the ability to explain technical concepts in layperson terms Able to make rational decisions under pressure Strong project management skills Qualifications Must have a client first approach Strong leadership skills which encourage confidence with clients Skilled at empathizing with people to understand their needs and desires Ability to convey a sense of urgency when servicing clients' needs AZ-900 Preferred #LI-PS1#LI-Remote We value our employees and are committed to providing a comprehensive and competitive benefits package designed to support your well-being and financial security. Here's what you can look forward to: Financial Security & Growth: Competitive Salary: We offer competitive salaries commensurate with experience and skills. Generous 401(k) Plan: Secure your financial future with our generous 401(k) plan, featuring a 100% company match on your contributions up to 4% of your salary! This is a fantastic opportunity to build your retirement savings with our support. Performance-Based Compensation: Your hard work and dedication will be recognized and rewarded through our performance-based compensation program, which includes bonus potential in addition to your base salary. Health & Well-being: 100% Employer-Paid Health, Vision, and Dental Insurance for employees: Say goodbye to expensive premiums! We cover 100% of the cost of your health, vision, and dental insurance premiums, saving you potentially thousands of dollars each year. Focus on your health, not your healthcare costs. Company-Paid Life, AD&D, Short and Long-Term Disability Insurance: We provide company-paid life, accidental death & dismemberment, and short- and long-term disability insurance to protect you and your family. Time Off & Work-Life Balance: Generous Paid Time Off (PTO): Enjoy a healthy work-life balance with three weeks of paid time off, allowing you to relax, recharge, and pursue your personal interests. This flexible PTO can be used for vacation, personal time, or sick leave. 11 Paid Holidays: We observe 11 paid holidays throughout the year, giving you additional time to spend with family and friends. Community Service Leave: We believe in giving back to the community and offer paid time off for you to volunteer with organizations that are meaningful to you. Additional Perks & Recognition: Employee Recognition and Reward Program: We celebrate and reward outstanding performance and contributions through our employee recognition program. We value your dedication and are committed to showing our appreciation. This is a full-time position in the United States with the ability to work from home, or from one of our many US offices if local. Atmosera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.
    $82k-113k yearly est. Auto-Apply 60d+ ago
  • Staff Technical Account Manager

    Affirm 4.7company rating

    Remote job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Do you love being in the middle of it all? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Staff Technical Account Manager, you will be integral to the technical success of our largest merchants in a new geographical market, guiding their developers, product teams, and key business partners throughout the entire customer lifecycle. Your responsibilities will include solution selling and implementing our products into merchants' existing architectures, as well as providing ongoing support as they scale. You will not only help them mitigate potential issues but also empower them to leverage the full spectrum of Affirm's offerings, translating business objectives into technical strategies and product optimizations. Technical Account Managers are part of the Engineering Team and collaborate closely with Affirm's Product, Operations, Customer Success, and Frontline Technical Support teams. What You'll Do Be the primary technical lead over a set of key merchants in a new geography. Be responsible for building the trust of your technical counterparts while also fostering long term relationships with all merchant partners Project Manage and provide world class technical guidance and solutions for new merchants' integrations and post launch expansion initiatives; utilize and build on implementation guides, best practice playbooks, troubleshooting, and UAT certification plans Work closely with Commercial team counterpart(s) on establishing overall account strategy based on business goals and opportunities, and selling solutions to new prospects. Support clients through their lifetime as Affirm partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner Provide early feedback to engineering and product teams while iterating on new products What We Look For Experience: 7+ years in a client-facing technical role, such as a Technical Account Manager, Solutions Engineer, Sales Engineer, or Integration Engineer, preferably within a SaaS or FinTech environment. API Expertise: Deep understanding of RESTful APIs, webhooks, and the HTTP protocol. Hands-on experience using API testing tools like Postman to debug and validate integrations is essential. Coding Literacy: Proficiency in reading and understanding production-level code. You should be comfortable with HTML, JavaScript and SQL and ideally one server-side language (e.g. Python). Web & Mobile Architecture: A solid grasp of modern web and mobile application architecture, including client-server models, front-end frameworks, and the role of SDKs. Troubleshooting Acumen: Proven ability to diagnose and solve complex technical problems using a standard toolkit, including browser developer consoles, log analysis platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion). Communication: Exceptional communication skills, with a deep command of the written word (please submit a cover letter when applying - we actually read them!) This position requires either equivalent practical experience or a Bachelor's degree in a related field Nice To Have: Degree in a technical major (Computer Science, Mathematics, Engineering, etc.) or bootcamp grad Familiarity with the payments ecosystem Familiarity with web/mobile application architecture Comfortable writing code in at least one language Pay Grade - N Equity Grade - 8 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000 USA base pay range (all other U.S. states) per year: $169,000 - $219,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $77k-115k yearly est. Auto-Apply 3d ago
  • Software Development Manager

    Fig 4.0company rating

    Remote job

    FIGS is looking for a Software Development Manager (SDM) to lead our e-commerce Engineering team! Reporting to the Director of Engineering, the SDM will plan, execute, and direct activities related to the development and management of our direct-to-consumer website. You will be responsible for managing technical requirements, leading architectural strategy, and ensuring overall quality of our e-commerce solutions. Our ideal candidate has prior experience leading an engineering team in executing complex product and technical roadmaps. This person will need to be a skilled proactive communicator, experienced working in a fast-paced public company that thrives in a highly technical, customer-focused environment. What you'll do: Lead and direct the engineering team owning Upper Funnel and Personalization of our e-commerce, consumer facing website Drive business outcomes by creating an environment of operational excellence, ongoing optimization and strategic project investment planning Provide expertise, management and support to ensure applications and tools are functional, effective, fully-utilized, secure, compliant and continuously improving Leverage existing knowledge of socialization and prioritization best practices in Engineering to drive continuous improvement across direct reports Define, communicate and track work milestones, service level agreements, and resource allocation to department business leaders, support staff, and partners Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements, execution Direct research on potential applications, solutions and technologies in support of new requests, initiatives and opportunities Manage expectations, resources, time commitments and relationships with stakeholders, vendors, and business partners About you: 7+ years of experience in software engineering 2+ years of Engineering management experience and a progressive background as a software engineer working in backend technologies Expert in Java & AWS technologies Superior written and verbal communication; the ability to communicate ideas in both technical and user-friendly language to drive process optimization Proven ability to engage with business stakeholders to develop requirements, plans, test strategies, implementation planning and to deliver on plan FIGS Compensation and Benefits Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $165,000 and $185,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation and Benefits Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan Annual bonus: This position is eligible to participate in the FIGS annual bonus program Other compensation and benefits offered include: Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of your contribution Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers FIGS sponsored Uber Eats voucher for in-office weeks Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more… *Benefits eligibility is determined by hour requirements and length of service A little bit about us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
    $165k-185k yearly Auto-Apply 7d ago
  • Manager of Software Development

    Lifeway 3.8company rating

    Remote job

    Lifeway is seeking a Manager of Software Development to lead the software development lifecycle within our Digital Experience domain, building solutions that enhance discovery, engagement, and impact around digital content and products. This is a mission-driven role guiding a team of engineers to deliver high-quality, customer-centered experiences that support the church. Why Lifeway? Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you're a creator or storyteller, data guru or problem-solver, or anywhere in between, if you're passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team. Learn more about our culture at team.lifeway.com/culture-code This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings. #LI-Remote Responsibilities Lives out Lifeway's mission and values, showing deep commitment to Kingdom work Lead planning of initiatives and features, align to budget targets, and guide the team with clarity. Partner with the Technical Product Manager to execute the roadmap, facilitate solutioning, and leverage quarterly PI Planning. Organize and oversee application development processes using agile methodologies and tools (e.g., Jira). Hire, mentor, and develop engineers while supporting their career trajectories. Build credibility and collaborate across teams and stakeholders to deliver solutions. Encourage innovation and continuous improvement through R&D activities and exploration of new tools and practices. Manage annual operating and capital budgets for assigned areas. Qualifications Education Bachelor's degree in Computers or Information Technology , required Masters degree, preferred Advanced graduate degree (PhD, etc.), not required Skills, Knowledge, & Experiences, required Delegation, coaching, and performance measurement Proficiency with Atlassian Jira and agile frameworks Strong communication, collaboration, and vendor management skills Ability to navigate ambiguity and foster trust Strategic, innovative approach to problem solving Actively involved in an evangelical Christian church Skills, Knowledge, & Experiences, preferred Strong background in digital product development or enterprise software environments
    $109k-148k yearly est. Auto-Apply 60d+ ago
  • Development Manager

    After-School All-Stars 3.9company rating

    Remote job

    Full-time Description ORGANIZATION BACKGROUND: Founded in 1992, After-School All-Stars is a national non-profit organization which provides free, daily afterschool programs to more than 150,000 children in need at 728 school and community sites in 18 chapters across the U.S. Our goals for our All-Stars are the same we have for our own children: to be healthy and active, to graduate high school and go on to college, to find a job that they love and to give back to their communities. We achieve this by identifying and fueling our students' individual passions, tying their interests to tailored academic support, enrichment and health and fitness programming. A UNIQUE OPPORTUNITY: The Development Manager position on the ASAS National Development team is an ideal opportunity for candidates who thrive in fast-paced, mission-driven organizations. This position will work closely with the Executive Vice President of Development and will perform key functions on the Development team including helping build and maintain a robust pipeline of funding opportunities, executing appeals/campaigns, and providing support with fundraising events. The successful candidate will enjoy research, writing, learning, and managing multiple, concurrent projects. Requirements RESPONSIBILITIES: Prospect Research, Outreach, & Grant Writing · Research corporate and foundation prospects aligned to ASAS' mission to help maintain and grow a pipeline of viable funding opportunities. · Review prospects with EVP of Development on a weekly basis. · Ensure all funder data in Raiser's Edge is complete and accurate. · Conduct initial outreach to new prospects and schedule introduction meetings for EVP of Development. · Prepare briefing memos, PowerPoint decks, and extensive research for introductory funder meetings. · Proactively assist with follow-up after funder meetings, entering all notes and action items in Raiser's Edge · Assist with proposal development and submission as needed. Appeal Campaign Management · Manage all logistics for spring and winter appeal campaigns, including project management of recipient mailing lists, content development and design, interfacing with printing vendors, postage and mailing. · Track data related to each campaign, ensuring that all donors receive appropriate communications. · Interface with marketing and programs departments to build and execute successful campaigns. Support with Fundraising Events · Assist with planning and execution of large annual fundraising event each fall. · Manage logistics and details of additional fundraising events throughout the year. · Travel throughout Los Angeles in preparation for and follow-up after events as needed to ensure events are planned and executed with the highest degree of professionalism and customer service. · Coordinate logistics and manage detailed planning for multiple fundraising events throughout the year, ensuring seamless execution and professional presentation. · Conduct in-person outreach across Los Angeles before and after events to maintain relationships, oversee preparations, and follow up with stakeholders to ensure exceptional service delivery. Development Operations · Lead development of department newsletter and dissemination to all staff. · Lead development of department pre-send materials for board meetings. · Support planning and implementation of annual department retreat. · Send agendas for weekly team meetings. · Manage calendar for EVP of Development and department convenings as needed. · Other duties as assigned. WHO SHOULD APPLY? The successful candidate is a detail-oriented and proactive professional who is passionate about advancing educational opportunities and youth development. The ideal candidate will bring strong research and writing capabilities, excellent project management skills, and the ability to build meaningful relationships with funders and stakeholders. This role requires someone who can balance multiple priorities while maintaining high standards of quality and professionalism. If you are energized by mission-driven work and want to play a key role in securing resources that directly impact the lives of students in underserved communities, we encourage you to apply. · 2+ years of fundraising, project management, or other relevant experience · Exceptionally detail-oriented · Demonstrated excellent writing skills (writing samples required) · Experience managing data in a CRM (Raiser's Edge preferred) · Outstanding research skills · Outstanding interpersonal and communication skills · Excellent organizational skills, and a high degree of flexibility and initiative · Resourcefulness and ability to work autonomously, multi-task, and manage deadlines · Excellent ability to work collaboratively on a team and across departments · Passionate about and committed to ASAS' mission · Bachelor's degree required SALARY AND BENEFITS: This is a full-time, exempt position with a starting salary of $69,000-$75,000 per year, commensurate with the qualifications and experience of the individual candidate. This position is based in Los Angeles and requires an in-office presence of four days a week, Monday-Thursday with an option to work remotely on Fridays for a minimum of 40 hours a week with additional hours as needed throughout the year. ASAS promotes a healthy work/life blend and offers a competitive benefits package, including but not limited to: · 99% coverage of Medical plan, with two tier options · 99% coverage of Dental plan, with two tier options · 99% coverage of Vision plan · Employee Assistance Program · Short-term and long-term disability options · Life insurance · Optional employee critical illness plan coverage · 403 (b) plan, with employer match · Substantial paid time off in the first 3 years with a progressive increase in years 4-5, and then again once you have been employed for over 5 years. · Up to 25 paid holidays a year · Discounted ticket program ASAS is an equal opportunity employer and candidates of diverse backgrounds are encouraged to apply. HOW TO APPLY: Please submit a resume and thoughtful cover letter in PDF format via e-mail to: ************************************ Please put "Development Manager" and your last name in the subject heading. LEARN MORE ABOUT AFTER SCHOOL ALL-STARS: To learn more about ASAS, please visit our website: *************************** Salary Description $69,000-$75,000 per year
    $69k-75k yearly Easy Apply 60d+ ago
  • Application Development Manager

    Capital Impact Partners 3.3company rating

    Remote job

    About the Organization The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve. We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions. Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents - and our country - thrive. Position Summary The Application Development Manager will be responsible for overseeing and guiding the implementation and maintenance of application systems across the organization. This role will focus on managing the software development lifecycle, leading a team of developers, and collaborating with cross-functional teams to ensure that applications meet organizational needs and function efficiently within our technological ecosystem. The Application Development Manager will engage in strategies to drive improvements in application performance, security, and user experience. Essential Responsibilities · Lead the application development team in designing, building, and deploying scalable, high-quality software solutions. · Manage the full software development lifecycle, from requirements gathering through deployment and maintenance. · Collaborate with business stakeholders to translate strategic goals into technical requirements. · Ensure application architecture and development follow industry best practices for coding, security, and user experience. · Drive innovation through the adoption of new technologies, frameworks, and development methodologies. · Mentor and develop team members, fostering a culture of collaboration, continuous improvement, and professional growth. · Conduct code reviews and ensure adherence to programming standards and quality assurance practices. · Monitor application performance and implement optimizations or upgrades as needed. · Maintain clear documentation for development processes, systems, and integrations. · Serve as the primary liaison between the development team, IT, and business units to ensure solutions meet organizational needs. Requirements · Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred. · Minimum of 8 years of experience in application development, with at least 5 years in a managerial or leadership role. · Lead the application development team, including mentoring and coaching team members while promoting a culture of innovation and continuous improvement. · Oversee the development, testing, and deployment of software applications, ensuring that projects are delivered on time and align with business requirements. · Collaborate with stakeholders to understand their needs and translate those needs into technical specifications and practical application solutions. · Manage the software development lifecycle (SDLC), including planning, execution, and monitoring of application development projects. · Ensure applications are developed with best practices in mind regarding security, performance, and usability. · Conduct regular code reviews and implement quality assurance practices to maintain high standards of functionality and code quality. · Proficient in software development languages (e.g., Java, C#, .NET, Python) and frameworks. · Experience with web and mobile application development, as well as understanding of cloud computing technologies (e.g., AWS, Azure). · Working knowledge of Azure SQL Server Managed Instances, Database Administration, Azure Data Factory, ADF Pipeline development, and similar technologies. · Experience with Salesforce development and administration · Research and evaluate new application development tools, frameworks, and technologies that can enhance our existing solutions. · Coordinate with IT and operational teams to resolve any technical issues affecting application functionality. · Develop and maintain documentation related to applications, processes, and technologies used in development. · Monitor application metrics and performance, making data-driven decisions to enhance functionality and user experience. · Maintain strong relationships with vendors, ensuring that integrated systems meet organizational expectations. · Prepare regular reports on application performance and project status for management and stakeholders. · Stay abreast of industry trends, security threats, and emerging technologies to implement innovative solutions. Benefits The salary range for this position is $127,870 - $160,000 and is eligible for an annual incentive. This role is eligible to work remotely. All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.
    $127.9k-160k yearly Auto-Apply 60d+ ago
  • 2026 CSF Associate Technical Director

    University of Colorado 4.2company rating

    Remote job

    **Requisition Number:** 68468 **Employment Type:** Temporary Staff **Schedule:** Full Time The Colorado Shakespeare Festival, located on the campus of the University of Colorado Boulder, encourages applications for two **Associate Technical Director** positions for the 2026 CSF Season! These positions will support the success of the Colorado Shakespeare Festival. Details for each position are available in the "Key Responsibilities" section below.The 2026 CSF season begins in May 2026 and responsibilities for these positions will continue through August 2026. The Technical Director (TD) will have some remote responsibilities beginning in January 2026 regarding design and production meetings. The Associate Technical Directors (ATDs) will have potential remote work in March / April 2026, depending on need and availability CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. **Who We Are** For over 60 seasons, the Colorado Shakespeare Festival has delighted audiences with classic theatre under the stars. The Colorado Shakespeare Festival is a professional theatre company in association with the University of Colorado Boulder. Since 1958, the festival has celebrated and explored Shakespeare and his continuing influence and vitality through productions of superior artistic quality, education, and community engagement. CSF strives to preserve the classics of the past and pursue the classics of the future. Fueled by artistry and scholarship, the festival seeks to expand the cultural richness of the region by inspiring, challenging and cultivating the imagination of audiences and artists. Plays are performed in the newly renovated Roe Green Theatre indoors. The festival's education programs reach tens of thousands of school children each year through camps, classes and outreach performances that connect them with the continuing tradition and importance of live theatre and Shakespeare. **What Your Key Responsibilities Will Be** + Work in collaboration with the CSF Technical Director on a four-show repertory season, as well as one original practices production with one performance, including scene shop operations, planning, build, load-in, repertory changeovers, and maintenance of scenery / props throughout the season. + Create scenic shop drawings with the guidance of the CSF Technical Director. + Consult with the CSF Technical Director on supervising build, installation, rigging, and strike of sets, safety training and oversight, and the maintenance of the shop and its equipment. + Direct and instruct production crew and interns on theatrical skills and standard processes. + Perform skilled carpentry work using a variety of materials related to the construction of theatrical scenery as needed. + Lead changeovers and run crew, and perform routine maintenance to shows running in rep. + Supervise strike and load-out at the completion of the season. + Monitor team safety, morale, and quality control and communicate regularly with the CSF Production Manager to strategize solutions and ensure that build operations are properly resourced. + These positions may require additional training-both onsite and online-to gain authorization to operate university vehicles (CMV certification). + Adhere to the policies set forth in the _CSF Standard Access and Locking Procedures_ . + Assist as needed across departmental lines as designated by the CSF Production Manager. + These positions report directly to the Technical Director. **What You Should Know** + Please include at least 3 references with their contact information on your resume. + Your cover letter should clearly identify for which position (or positions) you are applying. **Physical Demands:** + This position performs a variety of physical tasks, including but not limited to climbing, stooping, pushing, bending, kneeling, reaching, lifting, and pulling. + This position works at height in locations including but not limited to catwalks, grids, ladders, and Genie lifts. + This position performs a variety of physical tasks while wearing safety equipment including body harness, hardhat, ear protection, and safety glasses. + This position pushes, pulls, lifts, and moves up to 50 lbs. at times on a repetitive basis. + This position uses manual dexterity in the operation of tools. **Working Conditions and Environment:** + This position works in a variety of environments including but not limited to construction shops, stages, trap rooms, catwalks and grids, warehouses, exposed loading docks, and outdoors (rain or shine). + The working environment may be dirty, noisy, in low light, in high humidity, or in a tight and cramped space. + This position will be exposed, at times, to potentially hazardous materials and equipment. + This position will regularly be required to wear PPE during work activities. **What We Can Offer** The hourly rate for the Associate Technical Director is $19.00 to $21.00 per hour. **Benefits** Temporary positions at the University of Colorado are not benefits-eligible, however, all positions are eligible for paid sick leave (****************************************** . **Be Statements** Be ambitious. Be groundbreaking. Be Boulder. **What We Require** + At least one year of related experience demonstrating the required skills is required for all positions. Appropriate education will substitute for experience on a year-for-year basis. + A valid driver's license is required for these positions. + Successful completion of a criminal background check and motor vehicles records check **What You Will Need** + A commitment to a collaborative workplace environment in which all employees are empowered to do their best work. + Strong collaboration, communication, and technical skills related to the required abilities of the position. + The ability to maintain high quality/standards and a safe and supportive work environment while working on tight timelines. + Artistic sensibility and sensitivity. **Special Instructions** To apply, please submit the following materials: 1. A current resume. 2. A cover letter that specifically identifies the positions for which you are applying and that tells us how your background and experience align with the requirements, qualifications, and responsibilities of those positions. Please apply by **January 15, 2026,** for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs. (******************************* **For questions about position specifics, please email Jonathan Dunkle (*********************).** In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. **To apply, visit ************************************************************************************ (****************************** Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (***************************** jeid-12647c**********8982856aedeaaac6 The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
    $19-21 hourly Easy Apply 25d ago
  • Application Development Manager (On-Site)

    Newrez

    Remote job

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. The Manager - Application Development will manage teams of developers responsible for the organization's custom development functions, spanning custom web development, console applications, system integrations, services, and automation. This position involves evaluating existing applications to determine technical changes, scheduling projects and resources, and monitoring project timelines, as well as mentoring and supporting the team members. A wide degree of creativity and latitude is required. This position requires significant design and development experience involving enterprise application architecture and some experience managing developers. Direct Reports: ☒ Yes ☐ No If yes, list what positions report into the role. Examples below. * Applications Developer II * Low Code Developer * Sr Software Application Developer Principal Duties: List of required duties below. Distinguish on-site duties with an *. Examples below. * Oversees developer teams and ensures they are reaching their full potential * Technical owner of customer software applications * Meet regularly to discuss project and task assignments with development team * Conduct and participate in architecture oversight and design reviews * Scheduling and conducting technical screenings and interviews for staff * Maintain development standards * Tools, techniques, R&D for application development * Schedule project reviews and status meetings * Project Assignment to resources * Technical Project plan * Work breakdown and task assignment * Milestones and Dates * Deliverables * Mentoring, career development for team members * Performance evaluations for employees * Performs related duties as assigned by supervisor. * These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily. Education and Experience Required education and experience. Examples below. * Degree in a technical field strongly preferred. Experience will be considered in lieu of a degree. * 7+ years of experience required * 1+ Year of proven leadership/management experience preferred Knowledge, Skills, and Abilities Required knowledge, skills, and ability. Examples below. * Experience preferred with SQL Server, C++, Angular, C# ASP.NET, Azure DevOps or similar technologies While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! * Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) Retirement plan with employer match * Paid Maternity Leave/Parental Bonding Leave * Pet insurance * Adoption Assistance * Tuition reimbursement * Employee Loan Program * The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $101k-130k yearly est. Auto-Apply 10d ago
  • Application Development Manager (On-Site)

    Newrez LLC

    Remote job

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. The Manager - Application Development will manage teams of developers responsible for the organization's custom development functions, spanning custom web development, console applications, system integrations, services, and automation. This position involves evaluating existing applications to determine technical changes, scheduling projects and resources, and monitoring project timelines, as well as mentoring and supporting the team members. A wide degree of creativity and latitude is required. This position requires significant design and development experience involving enterprise application architecture and some experience managing developers. Direct Reports: ☒ Yes ☐ No If yes, list what positions report into the role. Examples below. Applications Developer II Low Code Developer Sr Software Application Developer Principal Duties: List of required duties below. Distinguish on-site duties with an *. Examples below. Oversees developer teams and ensures they are reaching their full potential Technical owner of customer software applications Meet regularly to discuss project and task assignments with development team Conduct and participate in architecture oversight and design reviews Scheduling and conducting technical screenings and interviews for staff Maintain development standards Tools, techniques, R&D for application development Schedule project reviews and status meetings Project Assignment to resources Technical Project plan Work breakdown and task assignment Milestones and Dates Deliverables Mentoring, career development for team members Performance evaluations for employees Performs related duties as assigned by supervisor. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily. Education and Experience Required education and experience. Examples below. Degree in a technical field strongly preferred. Experience will be considered in lieu of a degree. 7+ years of experience required 1+ Year of proven leadership/management experience preferred Knowledge, Skills, and Abilities Required knowledge, skills, and ability. Examples below. Experience preferred with SQL Server, C++, Angular, C# ASP.NET, Azure DevOps or similar technologies While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $101k-130k yearly est. Auto-Apply 11d ago
  • Consultant - Director of Technology (Fractional/Contract Role)

    Arootah

    Remote job

    Arootah is a rapidly growing advisory and coaching firm specializing in Alternative Investment & Family Office Advisory, Executive & Leadership Coaching, and Talent Acquisition & Development. Founded by Rich Bello, co-founder and COO of Blue Ridge Capital, Arootah leverages deep industry expertise to drive peak performance for executives, teams, and firms across the alternative investments landscape. Founded by Rich Bello, co-founder and COO of Blue Ridge Capital, Arootah leverages deep industry expertise to drive peak performance for executives, teams, and firms across the alternative investments landscape. Join Arootah's Network of Business Advisors serving Arootah's clients on a project basis in the alternative investment industry, including hedge funds, private equity firms, and family offices. Our mission is to deliver top-tier business advisory services tailored to the multifaceted needs of the alternative investments landscape. As part of the network, you will take on project-based assignments that let you apply your expertise directly to our client initiatives. These consulting roles provide the opportunity to work on varied and impactful projects across the alternative investments industry. Our Services Include: Advising alternative investment managers with front-to-back office services, including but not limited to operations, business development, due diligence, human resources, and compliance Providing fractional expert advisors in key operational areas for emerging and established investment firms Offering executive, life, health, and career coaching for individuals Delivering talent acquisition and leadership development solutions Developing SaaS applications for enterprise and consumer use Visit us at **************************** for more information. WHO WE NEED: Arootah is searching for experienced Directors of Technology to consult to our highly prestigious client base. As a consultant, you will work with our Alternative Asset Firm and Family Office clients to provide expert advice. Having previously served in this leadership role, you have specific, hands-on experience strategically supporting the efforts of the Chief Technology Officer (CTO) in building, maintaining, and overseeing the full technology (hardware and software) infrastructure and operations of a leading Alternative Asset Firm or Family Office. What You'll Do Best practice reviews. Developing realistic and effective action plans. Breaking apart goals into actionable steps. Advising on vendor selection and oversight. Creating and implementing policies, procedures, and control measures. Evaluating each client's advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices. Special projects or other areas of need. Assist and support the Chief Technology Officer (CTO) in managing all aspects of the day-to-day management and oversight of the full tech stack across the organization: software (full stack, mobile/web apps, AR/VR, metaverse), hardware (IT, IoT, connected devices), cybersecurity, operations (internal, external), policies, etc. Lead and manage the design, development, and deployment of new applications, systems software, and/or enhancements to existing applications. Ensure application optimization and transformation to enable corporate partners continued business growth and expansion. Supervise and implement a proactive cybersecurity, disaster recovery and business continuity planning mindset across the firm to maintain industry-leading uptime on critical technology infrastructure through successful monitoring, testing processes, and system redundancy. Provide resource management and communication across multiple product and engagement teams that rely on and are impacted by technology. Support and influence user adoption and user understanding, such as through training and demos. Optimize and supervise IT infrastructure to ensure integrity, security, and optimal performance of an office-based and remote, distributed, and growing team of employees and contractors to the standards of leading financial service organizations. Oversee and provide technical direction, management support and daily guidance to IT staff, ensuring adherence to technology policies, security controls, regulatory requirements, and company policies. Working with the CTO, establish and monitor KPIs to continuously track, measure, and drive productivity. Generate new ideas and creative solutions to complex business problems; support the development of technology roadmaps that align with business current and future needs. Advise CTO and senior leadership on issues affecting the operations and/or strategic direction of the Technology team. Qualifications A Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or a related field. MBA or other relevant graduate degree is a plus. 6+ years of proven experience as a Director of Technology at an Alternative Asset Firm or family office. Strong technical knowledge and expertise in all facets of IT, including Application Teams, Information Security, Business Process Management, Program and Portfolio Management, IT Partner and Supplier Management, IT Architecture Management, Digital Platforms, and IT Infrastructure and Operations. Strong experience with Investment Technology vendors for both hosted and on-prem platforms. This could include derivatives platforms (e.g. Calypso, Murex), investment accounting platforms (e.g. Eagle, ePam), OMS vendors (e.g. Aladdin, CRD) and others (e.g. Bloomberg, FactSet). Expertise in budget & resource planning/monitoring to ensure budget optimization. Strong understanding of the business processes in the regulated environment of investment management and financial services firms. Ability to collaborate and succeed in a fast-paced environment while maintaining focus on on-time delivery, customer satisfaction (both internal and external) and team morale. Job Status Contractor Hours are based on the needs of the assigned client (0-40 hours per week). Join a well-funded disruptor in finance and technology.Enjoy the flexibility of remote work and choosing your assignments.Be part of a dynamic, high-energy company in its expansion stage. Now is the time to join! For more information, visit us at Arootah.com.
    $120k-189k yearly est. Auto-Apply 60d+ ago
  • Team Lead, Technical Account Manager, Pressable

    Automattic 3.6company rating

    Remote job

    At Pressable, a managed WordPress hosting service, we're seeking a dynamic and experienced Team Lead for our growing Technical Account Management team. This newly formed team ensures our customers achieve maximum value by fostering strong first experiences and building long-term customer partnerships. As a working manager wearing many hats in a fast-paced start-up environment, you'll be instrumental in shaping the future of our customer engagement strategy and driving the performance of your team. You'll interact directly with our customers to understand their needs and ensure their success. You will manage Technical Account Managers individually to ensure performance, setting clear expectations, providing regular feedback, and fostering a culture of continuous improvement. This includes determining and monitoring key metrics, identifying areas for development, and implementing strategies to enhance team effectiveness. A key aspect of this role will be growing and training the team, including building processes, policies, and training material. You will be responsible for recruiting, onboarding, and developing top talent, as well as establishing scalable processes and resources to ensure consistent and high-quality service delivery as the team expands. You will also work cross-functionally with our Sales, Support, and Product teams to create a seamless customer experience. This involves collaborating on sales strategies, aligning around support processes, and providing valuable customer feedback to the product team to inform future development. Responsibilities: Manage, mentor, and develop a team of Technical Account Managers, fostering a collaborative and high-performing environment. Lead by example as a player-coach, directly engaging with customers by conducting technical migrations, performing in-depth performance audits, resolving architecture issues, and providing code-level recommendations to optimize customers' websites for stability and speed. Act as a hands-on technical sales engineer during the pre-sales cycle, delivering compelling product demonstrations, conducting architecture reviews, and providing technical deep dives to support the Sales team in closing deals. Serve as a primary technical escalation point for complex pre-sales and onboarding issues, guiding the team through challenging resolutions while directly contributing to customer success. Set clear performance goals and expectations for the team, and regularly assess individual and team performance against these goals. Develop and implement strategies to drive customer adoption, satisfaction, and retention. Design, document, and implement processes and policies to optimize the Technical Account Management function and ensure a consistent and successful onboarding experience. Create and deliver training programs and materials to enhance the technical and customer-facing skills of the team. Act as a strategic partner to Sales, providing pre-sales technical consultation, helping qualify solutions, and ensuring smooth handoff and continuity from Sales ownership to TAM ownership to Support ownership. Actively participate in sales enablement initiatives by educating the Sales team on hosting capabilities, roadmap updates, and customer use cases. Work with Sales to identify expansion opportunities and renewals, ensuring TAMs are proactively supporting revenue retention and growth goals. Partner with the Support team to streamline issue resolution and ensure a consistent and positive customer experience. Work with the Product team to relay customer feedback, identify opportunities for product improvement, and contribute to the product roadmap. Analyze customer data and metrics to identify trends, proactively address potential issues, and drive continuous improvement in our service offerings. Manage escalated customer issues during the pre-sales and onboarding stages, leveraging your technical expertise and problem-solving skills to ensure timely and effective resolutions. Contribute to the development of internal knowledge bases and documentation to improve team efficiency and customer self-service capabilities. Stay up-to-date with the latest WordPress trends, hosting technologies, and Pressable platform updates. About You: You are a results-oriented leader with a passion for customer success and team development. You thrive in a dynamic start-up environment and are comfortable wearing multiple hats. You possess a strong understanding of technical account management principles and best practices. You have a proven track record of building and managing high-performing teams. Your communication and interpersonal skills are exceptional, enabling you to build strong relationships with both internal and external stakeholders. You are proactive, organized, and possess excellent problem-solving and decision-making abilities. Expert working knowledge in various technologies, languages, and tools, such as Git, Grafana, PHP, APMs, caching, and more. In addition, you have experience with: Leading and motivating technical teams to achieve and exceed performance targets. Developing and implementing customer success strategies that drive adoption and retention. Building and scaling processes and training programs within a technical organization. Working effectively in a cross-functional environment, collaborating with Sales, Support, and Product teams. Analyzing customer data to identify trends and insights that inform strategic decision-making. Managing and resolving complex customer escalations. WordPress development and a deep understanding of managed hosting services. Excellent verbal and written communication skills, with the ability to present technical information to both technical and non-technical audiences. Strong organizational and project management skills. About Pressable Founded in 2010, Pressable is a world-class managed WordPress hosting provider that specializes in scalable, highly available services for agencies, builders, developers, and businesses. With industry-leading performance, 24/7 expert support, an award-winning control panel, advanced developer tools, and seamless integrations with WooCommerce and Jetpack, Pressable provides the tools you need to reliably manage your WordPress websites with ease. Salary range: $70,000-130,000 USD. Please note that while salary ranges are presented here in USD, we will pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate. Perks & Benefits of Joining Pressable! Health Benefits for US-based staff (99% Paid Employee Medical, Dental, and Vision). Matching 401(k) for US-based staff. Life and Disability Insurance for US-based staff (100% Paid Life, & LTD). Work from home with home office setup and coworking allowances. Open vacation policy (no set number of days per year). Hardware and software, books or conferences that promote continued learning. So, are you ready to embark on this thrilling WordPress adventure? We can't wait to welcome you to the Pressable team and empower you to make the web a better place. Come join us in crafting an exceptional customer experience and revolutionizing the world of WordPress hosting. Apply now and let's build something amazing together! About Automattic Now in our 20th year, we're the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place. We're a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we're united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly-regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company and Disability Confident Committed. (Here's what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups. If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. To learn about how we handle your data, please review our Privacy Policy. You can track your application status and more at MyGreenhouse. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $70k-130k yearly Auto-Apply 10d ago

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