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Working As A Director, Technical Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $139,000

    Average Salary

What Does A Director, Technical Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Director, Technical Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Average Length of Employment
Top Careers Before Director, Technical Operations
Manager 6.2%
Director 5.2%
Consultant 3.6%
Top Careers After Director, Technical Operations
Director 6.1%
Consultant 5.1%
Owner 2.7%

Do you work as a Director, Technical Operations?

Average Yearly Salary
$139,000
Show Salaries
$95,000
Min 10%
$139,000
Median 50%
$139,000
Median 50%
$139,000
Median 50%
$139,000
Median 50%
$139,000
Median 50%
$139,000
Median 50%
$139,000
Median 50%
$202,000
Max 90%
Best Paying Company
Google
Highest Paying City
New York, NY
Highest Paying State
New York
Avg Experience Level
3.6 years
How much does a Director, Technical Operations make at top companies?
The national average salary for a Director, Technical Operations in the United States is $139,449 per year or $67 per hour. Those in the bottom 10 percent make under $95,000 a year, and the top 10 percent make over $202,000.

The largest raises come from changing jobs.

See what's out there.

Real Director, Technical Operations Salaries

Job Title Company Location Start Date Salary
Director, People Technology and Operations Google Inc. Jan 05, 2016 $270,000
People Technology and Operations Director Google, Inc. Jun 16, 2014 $260,000
Director, People Technology and Operations Google, Inc. Apr 24, 2015 $260,000
People Technology and Operations Director Google, Inc. May 23, 2014 $260,000
Director of Technical Operations Washington Diamonds Corporation May 01, 2015 $260,000
Director, People Technology and Operations Google, Inc. Apr 17, 2015 $260,000
People Technology and Operations Director Google, Inc. Jul 14, 2014 $260,000
Director of Technical Operations Buttonwood Group Trading LLC Oct 01, 2010 $200,000
Director Technical Operations Jazz Imaging LLC Jan 02, 2016 $200,000
Director, IT Operations Santen Incorporated May 20, 2014 $182,100 -
$222,000
Director, IT Operations Santen Inc. Apr 29, 2015 $182,100 -
$194,000
Technical Operations Lead (Director, Corporate IT) Five9, Inc. Oct 11, 2013 $180,000
Director of Operations & Mems Technology Sand 9, Inc. Sep 15, 2014 $167,300 -
$180,000
SR. DIR. of Tech Operations & Head of Regulatory Affairs Pharmaceutics International, Inc. Oct 01, 2015 $160,000
Director of Technology & Operations/CEO Spotnana, Inc. Mar 02, 2012 $159,000
Director, Ecommerce and Technology Operations Guthy-Renker, LLC Aug 15, 2015 $155,250
Director of Operations and Technology Alllen & Company LLC Apr 19, 2014 $150,000
Director of Operations and Technology Allen & Company LLC Apr 07, 2011 $150,000
Director of Operations and Technology Allen & Company LLC Apr 19, 2011 $150,000
Director, IT Operations Audible Inc. Aug 15, 2012 $128,040
Associate Director (Sophis Developer), Tech & OPS RBC Capital Markets, LLC Jan 17, 2013 $128,000 -
$140,000
Director of Technical Operations Assima, Inc. Oct 01, 2014 $126,000 -
$144,000
Director, IT Operations Audible Inc. Jan 14, 2010 $125,954
Director of Technology and Operations Design Build Mechanical Corporation, Va Nov 12, 2014 $125,000 -
$160,000
Director of I.T. Operations Omnovia Technologies, Inc. Sep 22, 2010 $121,000
Director of IT Operations Jamcracker, Inc. Jul 29, 2013 $120,000
Director of Technical Operations Vilynx Inc. Sep 16, 2014 $120,000

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Top Skills for A Director, Technical Operations

  1. Infrastructure
  2. Mpls
  3. Recovery Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Established ISO 27001 and documented a secure infrastructure that was leveraged for electronic investigations by our clients and ultimately received certification.
  • Replaced legacy Frame Relay with MPLS WAN with broadband backup.
  • Create Emergency Hurricane evacuation plans, disaster recovery procedures and policy.
  • Defined and implemented the plan to integrate infrastructure and combine ongoing operations while sustaining demanding customer service levels and satisfaction.
  • Supervised project management efforts ensuring accurate delivery of technological solutions and adequate utilization of technical resources, including third party vendors.

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Average Salary:

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Top 10 Best States for Directors, Technical Operations

  1. Rhode Island
  2. Connecticut
  3. New York
  4. Massachusetts
  5. Pennsylvania
  6. District of Columbia
  7. New Jersey
  8. Delaware
  9. California
  10. Washington
  • (78 jobs)
  • (302 jobs)
  • (1,187 jobs)
  • (970 jobs)
  • (883 jobs)
  • (235 jobs)
  • (586 jobs)
  • (51 jobs)
  • (2,893 jobs)
  • (469 jobs)

Director, Technical Operations Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,837 Director, Technical Operations resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Director, Technical Operations Resume

View Resume Examples

Director, Technical Operations Demographics

Gender

Male

82.7%

Female

13.0%

Unknown

4.3%
Ethnicity

White

60.8%

Hispanic or Latino

15.8%

Black or African American

11.1%

Asian

8.4%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

48.1%

German

9.6%

Carrier

9.6%

Chinese

3.8%

French

3.8%

Urdu

3.8%

Russian

1.9%

Portuguese

1.9%

Gujarati

1.9%

Marathi

1.9%

Hebrew

1.9%

Venetian

1.9%

Greek

1.9%

Hindi

1.9%

Sanskrit

1.9%

Arabic

1.9%

Italian

1.9%
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Director, Technical Operations Education

Schools

Pennsylvania State University

7.4%

University of California - Irvine

6.6%

Arizona State University

6.6%

University of Texas at Austin

6.6%

Seton Hall University

5.8%

George Washington University

5.0%

Virginia Commonwealth University

5.0%

American InterContinental University

5.0%

DePaul University

5.0%

Massachusetts Institute of Technology

5.0%

Colorado Technical University

5.0%

University of North Texas

4.1%

University of Pennsylvania

4.1%

Texas A&M University

4.1%

Stevens Institute of Technology

4.1%

Full Sail University

4.1%

University of Wisconsin - Milwaukee

4.1%

University of Houston

4.1%

Purdue University

4.1%

Oregon State University

4.1%
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Majors

Business

23.2%

Computer Science

11.0%

Communication

8.9%

Information Technology

6.3%

Electrical Engineering

5.8%

Photography

4.7%

Management Information Systems

4.5%

Management

4.2%

Finance

3.9%

Digital Media

3.8%

Project Management

3.4%

Computer Information Systems

3.0%

Computer Systems Security

2.8%

Computer Networking

2.7%

Journalism

2.3%

Computer Engineering

2.3%

Marketing

2.0%

Mechanical Engineering

1.9%

Education

1.7%

Political Science

1.6%
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Degrees

Bachelors

52.9%

Masters

28.3%

Associate

7.9%

Certificate

6.8%

Doctorate

1.7%

High School Diploma

1.3%

Diploma

0.9%

License

0.1%
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Updated May 18, 2020