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Become A Director, Technical Operations

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Working As A Director, Technical Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $136,233

    Average Salary

What Does A Director, Technical Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Director, Technical Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Director, Technical Operations Videos

A Day in the Life: Flight Operations

Career Advice on becoming an Operations Manager by Andrew L (Full Version)

A Day in the Life of Ken - Facility Operations Manager

Director, Technical Operations Jobs

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Average Length of Employment
Technical Director 3.8 years
Top Careers Before Director, Technical Operations
Manager 6.2%
Director 5.0%
Consultant 3.8%
Top Careers After Director, Technical Operations
Consultant 5.7%
Director 5.0%
Owner 2.7%

Do you work as a Director, Technical Operations?

Director, Technical Operations Demographics

Gender

Male

84.2%

Female

13.3%

Unknown

2.5%
Ethnicity

White

61.4%

Hispanic or Latino

15.1%

Black or African American

10.9%

Asian

8.7%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

48.9%

Carrier

11.1%

German

6.7%

Chinese

4.4%

French

4.4%

Portuguese

2.2%

Gujarati

2.2%

Marathi

2.2%

Hebrew

2.2%

Venetian

2.2%

Greek

2.2%

Hindi

2.2%

Urdu

2.2%

Sanskrit

2.2%

Arabic

2.2%

Russian

2.2%
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Director, Technical Operations Education

Schools

University of Phoenix

22.4%

George Washington University

6.2%

New York University

5.4%

Arizona State University

5.4%

University of North Texas

4.6%

Drexel University

4.6%

Northeastern University

4.6%

University of Washington

4.1%

University of California - Irvine

4.1%

Webster University

3.7%

Pennsylvania State University

3.7%

Stanford University

3.7%

Nova Southeastern University

3.7%

University of Houston

3.7%

University of Alabama

3.3%

Virginia Commonwealth University

3.3%

San Jose State University

3.3%

Washington State University

3.3%

Western Governors University

3.3%

University of Arizona

3.3%
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Majors

Business

27.4%

Computer Science

11.5%

Information Technology

7.1%

Computer Information Systems

7.0%

Electrical Engineering

6.0%

Finance

5.0%

Management

4.1%

Communication

4.0%

Digital Media

3.7%

Project Management

3.4%

Management Information Systems

3.2%

Information Systems

2.6%

Photography

2.5%

Marketing

2.1%

Accounting

2.0%

Computer Engineering

1.9%

Environmental Control Technologies/Technicians

1.7%

Education

1.6%

Mechanical Engineering

1.6%

Computer Networking

1.5%
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Degrees

Bachelors

42.1%

Masters

31.2%

Other

15.1%

Associate

5.0%

Certificate

3.7%

Doctorate

2.4%

Diploma

0.5%

License

0.1%
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Director, Technical Operations Videos

A Day in the Life: Flight Operations

Career Advice on becoming an Operations Manager by Andrew L (Full Version)

A Day in the Life of Ken - Facility Operations Manager

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Part Time
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Real Director, Technical Operations Salaries

Job Title Company Location Start Date Salary
Director, People Technology and Operations Google Inc. Sunnyvale, CA Jan 05, 2016 $270,000
People Technology and Operations Director Google, Inc. Mountain View, CA May 23, 2014 $260,000
Director of Technical Operations Washington Diamonds Corporation Beltsville, MD May 01, 2015 $260,000
Director, People Technology and Operations Google, Inc. Sunnyvale, CA Apr 17, 2015 $260,000
Director, People Technology and Operations Google, Inc. Sunnyvale, CA Apr 24, 2015 $260,000
People Technology and Operations Director Google, Inc. Mountain View, CA Jun 16, 2014 $260,000
People Technology and Operations Director Google, Inc. Mountain View, CA Jul 14, 2014 $260,000
Director Technical Operations Jazz Imaging LLC San Jose, CA Jan 02, 2016 $200,000
Director of Technical Operations Buttonwood Group Trading LLC Chicago, IL Oct 01, 2010 $200,000
Director, IT Operations Santen Incorporated Emeryville, CA May 20, 2014 $182,100 -
$222,000
Director, IT Operations Santen Inc. Emeryville, CA Apr 29, 2015 $182,100 -
$194,000
Director Technical Operations (Biomedical Engineer) Jaguar Animal Health, Inc. San Francisco, CA Sep 28, 2016 $180,000
Technical Operations Lead (Director, Corporate IT) Five9, Inc. San Ramon, CA Oct 11, 2013 $180,000
Director of Operations & Mems Technology Sand 9, Inc. Cambridge, MA Sep 15, 2014 $167,300 -
$180,000
SR. DIR. of Tech Operations & Head of Regulatory Affairs Pharmaceutics International, Inc. Huntingtown, MD Oct 01, 2015 $160,000
Director of Technology & Operations/CEO Spotnana, Inc. New York, NY Mar 02, 2012 $159,000
Director, Ecommerce and Technology Operations Guthy-Renker, LLC Santa Monica, CA Aug 15, 2015 $155,250
Director of Technical and Business Operations Choochee, Inc. Mountain View, CA Sep 22, 2011 $150,000
Director of Operations and Technology Allen & Company LLC New York, NY Apr 19, 2011 $150,000
Director of Operations and Technology Alllen & Company LLC New York, NY Apr 19, 2014 $150,000
Director, IT Operations Audible Inc. Newark, NJ Aug 15, 2012 $128,040
Associate Director (Sophis Developer), Tech & OPS RBC Capital Markets, LLC New York, NY Jan 17, 2013 $128,000 -
$140,000
Director of Technical Operations Assima, Inc. Atlanta, GA Oct 01, 2014 $126,000 -
$144,000
Director, IT Operations Audible Inc. Newark, NJ Jan 14, 2010 $125,954
Director of Technology and Operations Design Build Mechanical Corporation, Va Chantilly, VA Nov 12, 2014 $125,000 -
$160,000
Director of I.T. Operations Omnovia Technologies, Inc. Houston, TX Sep 22, 2010 $121,000
Senior Director of Technology and Operations Walkme, Inc. San Francisco, CA Aug 31, 2014 $120,000
Director of Technical Field Operations Icelero, Inc. San Jose, CA Apr 27, 2014 $120,000

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Top Skills for A Director, Technical Operations

  1. Infrastructure
  2. Mpls
  3. Disaster Recovery
You can check out examples of real life uses of top skills on resumes here:
  • Restructured established infrastructure support group transitioning disparate technology focused teams into operations and engineering focused organizations establishing a tiered support model.
  • Managed installation of Cisco Telepresense system to handle HD Quality Video conference over the high-speed MPLS network utilizing QOS.
  • Established comprehensive disaster recovery program and response strategies, creating framework to quickly mitigate damage from potential malfunctions and threats.
  • Formed new software venture to bring enterprise-caliber web-based software technology to small and mid-market government, for-profit and non-profit organizations.
  • Supervised project management efforts ensuring accurate delivery of technological solutions and adequate utilization of technical resources, including third party vendors.

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Top 10 Best States for Directors, Technical Operations

  1. District of Columbia
  2. Rhode Island
  3. Connecticut
  4. New York
  5. California
  6. New Jersey
  7. Pennsylvania
  8. South Dakota
  9. Massachusetts
  10. Maryland
  • (235 jobs)
  • (78 jobs)
  • (302 jobs)
  • (1,187 jobs)
  • (2,893 jobs)
  • (586 jobs)
  • (883 jobs)
  • (47 jobs)
  • (970 jobs)
  • (462 jobs)

Top Director, Technical Operations Employers

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Jobs From Top Director, Technical Operations Employers

Director, Technical Operations Videos

A Day in the Life: Flight Operations

Career Advice on becoming an Operations Manager by Andrew L (Full Version)

A Day in the Life of Ken - Facility Operations Manager

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