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A director of technical operations is in charge of spearheading the efforts in optimizing business operations. Their responsibilities revolve around performing research and analysis to determine the best operational practices, setting goals and objectives, allocating budgets, coordinating different departments, and evaluating the performance of technicians and engineers. Furthermore, as a director, it is essential to serve as a driving force that leads and encourages the workforce to meet goals and new heights, all while implementing the company's policies and regulations.

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Director, Technical Operations Responsibilities

Here are examples of responsibilities from real director, technical operations resumes representing typical tasks they are likely to perform in their roles.

  • Manage global MPLS network provider and new installations.
  • Manage cloud-base, IAAS, or outsource relationships relate to business systems
  • Design, plan and manage the implementation of VMWare in the datacenter.
  • Manage construction managers, RF managers, and operations to coordinate successful project completions.
  • Lead the development, manufacturing and delivery of Linux backup appliance storage server solution for small business customers.
  • Define, document, and enforce guidelines regarding SOX compliance, pertinent to operational functions for all manage areas.
  • Head up product selection (both hardware and software), vendor management, budget oversight, and post-sales implementation.
  • Support Linux web app farm, Microsoft SQL databases, DB2 databases, JBOSS app platform.
  • Implement disaster recovery strategy and communication process base on ITIL methodology.
  • Analyze then direct the implementation of a new data center backup infrastructure, including defining standards for worldwide site implementations.
  • Improve processes by acting as focal point in recommending overall network architecture and server architectural strategy and solutions for business units.
  • Provide oversight of three corporate data centers occupying nearly 100K sq.
  • Train national support staff on PC skills, coding and policy issuance systems.
  • Ensure compliance with regulatory and accreditation standards for NCQA, URAC and JCAHO.
  • Establish quality control standards for PC setup and deployment practices via service tracking metrics.

5 Director, Technical Operations Resume Examples