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Director, telecommunications skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical director, telecommunications skills. We ranked the top skills for directors, telecommunications based on the percentage of resumes they appeared on. For example, 11.2% of director, telecommunications resumes contained telecommunication as a skill. Continue reading to find out what skills a director, telecommunications needs to be successful in the workplace.

15 director, telecommunications skills for your resume and career

1. Telecommunication

Here's how directors, telecommunications use telecommunication:
  • Directed strategic planning, analysis, development and procurement of technology and telecommunication services for the enterprise.
  • Performed staff advisory service visits to customers in assessing current and future network and telecommunication infrastructure needs.

2. VoIP

Here's how directors, telecommunications use voip:
  • Implemented Cisco s enterprise networking and VOIP telephony solution for 22 facilities resulting in annual savings in excess of $5M.
  • Realized an annual savings of $650,000 through the deployment of SIP Trunking for current VoIP sites.

3. Avaya

Avaya is a multinational company that specializes in facilitating business communications all over the world.

Here's how directors, telecommunications use avaya:
  • Implemented AVAYA UCC to provide Web Messaging and user access to e-mail, conference calling, etc.
  • Budgeted, designed, built and supported all AVAYA Contact Center applications for this lender.

4. PBX

PBX represents Private Branch Exchange, which is a private phone network utilized inside an organization or association. The clients of the PBX telephone framework can call internally (inside their organization) and remotely (with the rest of the world), utilizing diverse correspondence stations like Voice over IP or ISDN.

Here's how directors, telecommunications use pbx:
  • Supervised the installation of a new SIEMENS 300 80EP PBX and CISCO 6513 supporting over 500 end users.
  • Managed the global telecommunications systems, installation of PBX equipment, and network services.

5. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how directors, telecommunications use ip:
  • Provided technical support to large telecommunications service provider in the area of IP performance in an ATM environment.
  • Provided IP Trunks between sites, EC500 - extension to cellular functionality, and Meet-me-Conferencing.

6. Direct Reports

Here's how directors, telecommunications use direct reports:
  • Managed staff of 30-50 associates with three direct reports.
  • Managed seven direct reports, forecasted, prepared, responsible for an annual budget of one million dollars.

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7. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how directors, telecommunications use disaster recovery:
  • Played a pivotal role in the development and testing of telecommunications disaster recovery plan.
  • Constructed economical lights-out disaster recovery data center providing for business continuity.

8. Telecommunications Services

Here's how directors, telecommunications use telecommunications services:
  • Headed the conversion team charged with the migration of all corporate acquisitions telecommunications services onto the existing corporate contracted providers.
  • Established performance objectives for Telecommunications Services working with business unit managers.

9. SIP

Here's how directors, telecommunications use sip:
  • Lead the NA team in implementing SIP trunking for all DID services.
  • Developed training courses on Advanced Internet Technologies, Wireless Application Protocol (WAP) and Session Initiation Protocol (SIP)

10. Vendor Management

Vendor Management refers to the practice of organizing and tracking the suppliers businesses work with. These suppliers may offer goods or services, but all vendors must be monitored to ensure invoices are paid, the company has enough money to pay for the invoices, and the company knows when vendors will arrive at the workplace with products or services.

Here's how directors, telecommunications use vendor management:
  • Conducted LAN/Wan/Call Center management and reporting, contract negotiations, leases and vendor management.
  • Managed mainframe project teams, network design and operations teams, hardwareprocurement and vendor management.

11. Call Centers

Here's how directors, telecommunications use call centers:
  • Designed, implemented and operated two Call Centers, with a total staff of 250 agents.
  • Managed operations of 7 global relay call centers and 8 video relay centers and 1500 employees.

12. IVR

An Interactive Voice Response is a customer service system that operates telephonically by automating calls to your business. This technology monitors the synthesis of touch-tone and voice inputs. A user can access a database of information via phone.

Here's how directors, telecommunications use ivr:
  • Manage professional services engagements providing telecom services for hosted IVR applications, voice messaging/broadcast and fax services.
  • Developed an IVR design and business case that resulted in reducing operationsexpenses by 90%.

13. TDM

Here's how directors, telecommunications use tdm:
  • Provided technical expertise for the installation and configuration of the Siemens HiPath TDM /VOIP system in the Washington, DC office.
  • Research, test and implement new network, radio and TDM equipment to replace end of life technology and equipment.

14. SLA

SLA refers to Service-level Agreement. It is an agreement between a customer and the service provider on the quality of service and what standards they must meet.

Here's how directors, telecommunications use sla:
  • Insure IT services provided achieve Service Level Agreement (SLA) targets and deliver value to customers.
  • Developed Key Performance Indicators (KPI) for service level agreements (SLA) and performance guarantees.

15. Network Infrastructure

Here's how directors, telecommunications use network infrastructure:
  • Developed and maintained network infrastructure in response to clients such as Gateway, ATT, Cisco, Sega and CNET.
  • Planned and implemented telecommunication/network infrastructure for 400+ person corporate office relocation meeting all critical milestones and deliverables.
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List of director, telecommunications skills to add to your resume

Director, telecommunications skills

The most important skills for a director, telecommunications resume and required skills for a director, telecommunications to have include:

  • Telecommunication
  • VoIP
  • Avaya
  • PBX
  • IP
  • Direct Reports
  • Disaster Recovery
  • Telecommunications Services
  • SIP
  • Vendor Management
  • Call Centers
  • IVR
  • TDM
  • SLA
  • Network Infrastructure
  • Communications Systems
  • Data Network
  • Phone System
  • Telephone Systems
  • Voice Services
  • Cost Savings
  • ACD
  • Nortel
  • Lan
  • Business Continuity
  • Data Centers
  • Business Plan
  • RFP
  • Business Cases
  • CIO
  • Sprint
  • Unified Communications
  • Voice Systems
  • VPN
  • T1
  • Data Services
  • Telco
  • KPI
  • Business Development
  • Contract Negotiations
  • Unix
  • Voice Network
  • Voice Mail Systems
  • Vendor Contracts
  • Network Services
  • ISDN
  • Teleconferencing
  • Mac
  • ATM
  • Remote Sites

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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