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  • Director, GxP Training (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Director training & education job in Columbus, OH

    The Director, GxP Training Lead, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing the global GxP training strategy to ensure compliance with regulatory requirements and foster a strong quality culture across the organization. The position provides strategic oversight for training governance, program design, and operational excellence, enabling the organization to meet inspection readiness and continuous improvement goals. **Key Responsibilities:** **Strategic Leadership & Governance** + Define and lead the global GxP training strategy aligned with corporate quality objectives and regulatory standards. + Establish governance frameworks for training compliance, including policies, SOPs, and audit readiness. + Serve as the primary training authority during regulatory inspections and internal audits. **Program Development & Delivery** + Design and oversee GxP training programs for all regulated functions (e.g., R&D, Manufacturing, Clinical, Quality). + Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches. + Ensure training content is accurate, current, and aligned with global regulatory requirements (FDA, EMA, ICH). **Compliance & Risk Management** + Monitor training compliance metrics and proactively address gaps to mitigate regulatory risk. + Maintain audit-ready documentation and ensure adherence to GxP standards across global operations. **Stakeholder Engagement & Collaboration** + Partner with functional leaders, Quality Systems, and HR to align training initiatives with business priorities. + Act as a trusted advisor to senior leadership on training compliance trends, risks, and mitigation strategies. **Continuous Improvement & Analytics** + Define KPIs and leverage data analytics to measure training effectiveness and drive enhancements. + Stay current with regulatory changes, industry best practices, and emerging technologies to evolve training programs. **Qualifications:** + Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred. + 10+ years in pharmaceutical or life sciences industry with significant experience in GxP compliance and training leadership. + Proven track record in designing and implementing global training programs and managing cross-functional teams. + Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.). + Proven ability to design and deliver impactful learning programs using adult learning principles. + Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies. + Excellent communication, collaboration, and stakeholder engagement skills. **Preferred Attributes:** + Strategic thinker with a passion for scientific learning and development. + Agile and adaptable in a fast-paced, matrixed environment. + Strong project management and organizational skills. + Committed to fostering innovation, compliance, and continuous improvement through learning. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $164.5k yearly 43d ago
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  • Senior Manager - Commercial Training

    CSL Plasma 4.6company rating

    Remote director training & education job

    The Opportunity Join a company that finds solutions to complex challenges. With expertise in influenza science and beyond, our team works on the latest research and pioneering technologies to improve the manufacturing process and the effectiveness of influenza vaccines. We operate as one integrated global organization drawing together expert staff from different countries to collaborate. Together, we are working to protect communities from seasonal influenza and global pandemic threats. When you join CSL Seqirus, you join a team dedicated to making a difference in people's lives. It's a feeling of possibility, creativity, and purpose to deliver our promise. Position Summary The Senior Manager - Commercial Training will design and deliver impactful sales and commercial training programs that build a high-performing team. This role partners with leadership to align training initiatives with business objectives, develops onboarding and leadership programs, and ensures all content is current and effective. The position requires strong expertise in adult learning principles, curriculum design, advanced selling skills, and vendor management. Responsibilities Collaborate closely with commercial leadership to identify and develop essential competencies required for building a high-performance commercial team. Partner with internal and external stakeholders to ensure the effective execution of business strategies and objectives. Demonstrate expertise in adult learning principles, Expertise in curriculum and training design, and measurement of training outcomes. Design, procure, and deliver comprehensive sales and commercial training programs, including new hire onboarding, product, and marketing knowledge. Expertise in building leadership programs such as regional field training and emergent leader programs. Advanced experience in selling skills, including advanced negotiation skills. Establish criteria for evaluating the effectiveness of training initiatives, ensuring all content remains current and relevant to the organizational goals. Stay abreast of emerging training methodologies and product trends within the organization and competitors. Experience and a strong knowledge of Integrated Delivery Networks (IDNs) and office-based account structures. Set long-term objectives and outline strategic actions to achieve organizational goals. Identify developmental needs of team members and provide coaching, mentoring, and support to enhance their skills and knowledge. Ability to manage multiple projects and vendors. Exhibit exceptional written and verbal communication abilities, and demonstrate proficiency in designing, developing, and facilitating training programs. Minimum Requirements & Qualifications Bachelor's degree in business, marketing, or scientific discipline is required; MBA preferred. A minimum of 7 years' experience in areas such as sales, sales management, account management (preferably hospital/IDN), sales training, curriculum development, implementation, and vendor management. Proficiency in MS Office applications and familiarity with distance-learning technologies, selling skills, and Learning Management Systems (LMS). Remote position with up to 30% travel within the United States. Location: Summit, NJ - Remote Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. #LI-Remote Benefits: Medical, Dental, Vision, Life Insurance, 401K, and PTO available from your first day of hire. About CSL Seqirus CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ******************** and CSL Plasma at *************************** Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit ********************careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ********************accessibility-statement. Watch our ‘On the Front Line' video to learn more about CSL Seqirus
    $74k-113k yearly est. Auto-Apply 41d ago
  • Senior National Training Manager Precision Oncology & Pathology

    Quest Diagnostics/Phenopath 4.4company rating

    Remote director training & education job

    The Senior National Training Manager Precision Oncology & Pathology (SNTM - Oncology) will have a primary focus on building content, including assessing and revising current curriculum for precision oncology and pathology, building out new curriculum for product launches, and developing ongoing curriculum to ensure the field team is clinically up to date and prepared to address current market conditions/competitors. This position reports to the Executive Director, Sales Training & Development and leads Oncology training for the Commercial organization. The Senior National Training Manager - Oncology will lead the development of new training curriculum pathways and the significant upskilling of Quest's commercial team in the Oncology space. The SNTM - Oncology will also lead all new hire STAGE training curriculum development and delivery. This SNTM position will serve as an integral member of the Oncology commercial leadership team and will consult with the franchise to determine knowledge and skill needs for selling into the Oncology marketplace. The SNTM - Oncology will lead training initiatives across the Oncology sales team, including needs assessment, coordination, and delivery of training content, and mapping appropriate STAGE and other training. The NTM - Oncology will become certified in Integrity Selling and deliver this content during STAGE 2 new hire, as well as incorporate into Oncology training. The SNTM - Oncology will also become IMPAX (or other defined strategic selling methodology) certified and will deliver IMPAX (or other defined strategic selling methodology) sessions regularly across Oncology and other commercial teams. The position will support the consistent development, design, delivery of learning curriculum across all Oncology sales roles. The SNTM - Oncology will drive quality (ROI) of content to prepare the commercial sales team and leaders to effectively engage with Quest Diagnostics customers and promote our corporate value proposition. The SNTM - Oncology will utilize data provided via Learning Dashboards and will report and track Oncology success metrics. The position will also support other key Oncology commercial learning opportunities, including ongoing tenured sales training, national sales meeting (Accelerate) training programs, and others identified in consultation with the CLC Executive Director and the VP Oncology. This is a remote position with 25%-30% national travel. Minimum Requirements: Bachelor's degree in science or business required. Master's degree and / or certifications in instructional design and / or training & development a plus. Background in medical or biological sciences required. Clinical experience in Oncology or an Oncology-adjacent field a plus. Minimum of 5 years of experience in Oncology field required. Ideal candidate can also demonstrate success as a sales professional or has served in various positions training sales teams within the healthcare industry. Has a passion for and proven track record in training with minimum of 3 years of virtual and in-person training and development experience. Natural leader who thrives in working with cross-functional teams. Excellent project management skills with ability to work effectively in a fast-paced and dynamic environment. Flexible and effective at delivering high quality programs under various resource abundancy and / or constraints. Excellent written and oral communication skills. Strong podium and / or facilitation skills required. Has the ability to motivate and engage the audience regardless of size. Ability to travel approximately 30% of the time to various training sessions, meetings and / or field engagements. Demonstrated proactive, creative, and entrepreneurial approach. Strong organizational and operations skills. Demonstrated ability to design and create eLearning modules that effectively teach knowledge-based components of Oncology. Demonstrated ability to source external content and resources to speed creation of necessary content. Responsibilities include but are not limited to: Partner with Commercial Learning Center, Commercial Operations, and Oncology Franchise leadership to develop and implement the overall Oncology training strategy that maximizes performance and results. Drive and support national programs and provide valuable input about the needs of local programs as well. Lead the design, development and deployment of national, regional, and local training as directed in various blended learning formats. (live and digital methods) Partner with commercial and franchise leadership on the strategy, development, and delivery of all Oncology training. Serve as a primary resource to commercial management and personnel relative to the sales training and development needs of the Oncology team as well as the entire commercial organization. Conduct formal training sessions (both in person and virtually) that meet the needs of the organization. Collaborate with Commercial Learning Center leadership to develop/analyze training and identify processes, programs, and techniques for maximizing performance and results. Continually evaluate all Oncology training activities to identify areas for improvement and drive overall effectiveness. Consistently increase personal knowledge of Oncology, Quest, innovations, healthcare, and industry trends while keeping pace with training and development innovation Conduct field training with new and existing Oncology sales representatives. Serve as a key partner with sales leadership, commercial operations, marketing, and other commercial departments to ensure integration of strategic priorities, materials, and messaging into all training. Establish consistent process to assess impact, evaluate, and uncover the training needs of stakeholders through collaboration with cross-functional leadership. Ensure appropriate and timely communication to field and leadership as it pertains to sales training initiatives. Maintain up-to-date knowledge of relevant training approaches, curriculum, content and delivery options. Other duties and responsibilities may be assigned by CLC Executive Director or VP Oncology
    $93k-119k yearly est. Auto-Apply 29d ago
  • Training/QASP Director

    Applied Information Sciences 3.7company rating

    Remote director training & education job

    Why AIS? When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success. Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements. Continuous Learning: Access to resources, training, and mentorship to support your professional growth. Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued. Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities. What are we looking for? At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles. What you will be doing? This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded. At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Learning & Development Specialist. As your initial project assignment, you will support the unique needs of our client as a Training/QASP Director. Position Overview The Training/QASP Director is responsible for designing and implementing comprehensive training programs while integrating Quality Assurance Surveillance Plan (QASP) standards into all aspects of project execution. This role ensures staff readiness, enforces quality metrics, and manages risk mitigation strategies. The ideal candidate will have expertise in training development, quality assurance, and process improvement, with strong leadership and analytical skills. Key Responsibilities Develop and maintain Playbooks for training and QASP compliance. Oversee staff training and upskilling programs to ensure workforce readiness. Enforce and track QASP metrics across all deliverables. Manage Contracting Officer (CO)-level review processes for quality assurance. Handle deliverable escalation and ensure timely resolution of issues. Identify and manage risk mitigation strategies to maintain project integrity. Perform complex evaluations of existing procedures, processes, techniques, models, and systems related to project execution. Required Qualifications Education: BA/BS degree in a related field. Experience: 5+ years of experience in training development, quality assurance, and project execution. Certifications: Agile Scrum certification required; PMP preferred. Clearance: Active Top Secret Clearance is mandatory. Strong understanding of QASP principles and training methodologies. Excellent communication and organizational skills. Active Top Secret clearance Preferred Skills Experience creating training playbooks and integrating QA processes. Familiarity with DoD compliance and performance standards. Ability to manage risk and quality assurance in a remote environment. At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $80,000-$122,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process. Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
    $80k-122k yearly Auto-Apply 3d ago
  • Assistant Director of Education and Capacity-Building

    Axle 4.0company rating

    Remote director training & education job

    (ID: 2025-0932) Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH). Axle is seeking a Assistant Director of Education and Capacity-Building to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS). This position is remote but does require some travel to Rockville, MD. Benefits We Offer: 100% Medical, Dental & Vision Coverage for Employees Paid Time Off and Paid Holidays 401K match up to 5% Educational Benefits for Career Growth Employee Referral Bonus Flexible Spending Accounts: Healthcare (FSA) Parking Reimbursement Account (PRK) Dependent Care Assistant Program (DCAP) Transportation Reimbursement Account (TRN) Axle Informatics seeks an experienced, effective Assistant Director of Education and Capacity-Building to lead and manage operations for a portfolio of high-impact education, training, and workforce programs in health data science, artificial intelligence and machine learning (AI/ML), real-world data platforms, and translational research. This role focuses on meeting clients' needs for pedagogically rich, measurable, scalable, outcomes-focused training programs to strengthen the national workforce. The Assistant Director co-leads an interprofessional team of leaders, educators, instructional designers, writers, and data scientists in a primarily remote environment-fostering clear communication, predictable execution, and measurable impact for government, academic, and industry partners. Working closely with the Director of Education and Capacity-Building, and in partnership with the Training Solutions Architect and Program Manager, the Assistant Director owns day-to-day operations across multiple initiatives-planning and resourcing team workflows, guiding schedules, chairing meetings, overseeing quality and compliance, coordinating cross-functional contributors, and ensuring on-time, high-quality delivery. The ideal candidate is engaging, collaborative, and solutions-oriented, with executive presence and exceptional written and verbal communication. They bring proven experience leading interprofessional teams and managing operations for multisite education, data science, or health-research programs, exercising sound judgment, discretion, and strong stakeholder management to meet scope, schedule, budget, and quality targets. Experience with AI/ML, real-world data, and translational research is preferred, but not required. Leadership and Growth Work with the Director of Education and Capacity-Building to oversee and deliver multiple concurrent education and capacity-building programs that advance Axle's strategic goals and clients' missions. Support effective relationships with clients, collaborators, and cross-functional partners in government, academia, and industry, ensuring strong client satisfaction and discretion with privileged information. Assist in identifying new growth opportunities and preparing solution outlines and project proposals that align with Axle's strategy and capacity. Operational and Strategic Management Lead end-to-end operations, including developing operating plans, chairing operations meetings, engaging resources, and monitoring workflows to consistently meet contractual objectives and quality metrics. Collaborate with the Director, Program Manager, and Training Solutions Architect to synthesize data-driven insights that drive decisions, timelines, and contingency plans. Monitor and manage contract execution-ensuring timely delivery, compliance with client policies, audit-ready documentation, and alignment with Axle's values of integrity, innovation, and partnership. Education Team Development Co-lead an interprofessional team spanning health data science, education, instructional design, technical writing, project management, and communications. Build a positive, engaging, and productive remote work environment that fosters collaboration, cohesion, and continual professional development. Manage the Education Team, including forecasting personnel needs, balancing workloads, chairing team meetings, and performing evaluations. Cultivate multidisciplinary collaborations and a community of learning within and across Axle teams and collaborators, stewarding partnerships that expand scope and impact. Communication Communicate with clarity, authenticity, and professionalism across all levels of the organization. Ensure professional and timely communication, documentation, and reporting for clients, partners, and leadership. Represent Axle's impact, success, and client-centered culture in meetings, conferences, and working groups focused on education, workforce development, and health data science. Create Impact Produce executive-ready monthly dashboards and briefings summarizing operational performance, reach, and impact, including training outcomes and workforce capacity-building. Prepare and deliver impactful presentations tailored for executive leadership, government clients, multidisciplinary partners, clinical teams, trainees, and professional audiences across the nation. Maintain a living library of content, case studies, personnel bios, slide decks, reports, and one-page scorecards for rapid reuse representing Education and Capacity-Building capabilities and impacts. 5+ years of experience directing and managing multicomponent portfolios, preferably in education, training, or workforce programs in science, health, or data-related fields. Master's degree in business, education, data science, clinical science, informatics, or related discipline. Proven success leading and managing contract operations from proposal to presentation, including overseeing project plans, personnel, workflows, deliverables, and reporting. Experience building and managing relationships across government, academic, and industry sectors. Excellent interprofessional communication and collaboration skills, including discretion with confidential or privileged information. Data- and outcomes-driven decision-making skills, ethical judgment, and a clear understanding of mission-driven strategy, management, and culture. Experience leading multiple complex projects simultaneously using strong organizational, time management, and problem-solving skills. Demonstrated leadership and management experience, including team supervision, workload allocation, and personnel development. Demonstrated Ability to communicate complex ideas clearly and effectively, orally, visually, and in writing, to multidisciplinary audiences. Knowledge of education, data security, and privacy regulations (HIPAA, FERPA, Section 508). Proficiency with Microsoft Workspace (Teams, OneDrive, SharePoint, Outlook) and Google Workspace (Drive, Docs, Sheets). Comfort using online collaboration tools (Slack, Teams, or similar) for remote teams. Strong presentation skills across multiple professions and disciplines. Preferred Doctorate (PhD, EdD, or equivalent) in a relevant field. Experience in healthcare, translational science, real-world data, data science, and AI/ML applications. Experience using generative AI to optimize operational processes. Flexibility and comfort working in dynamic, agile workflows. Experience working with or within government agencies (NIH, NCATS, NASA, PCORI, ARPA-H, NSF, CDC); familiarity with NIH training policies and culture. Strong portfolio of cross-sector projects, including partnerships across industry, government, foundations, and academia. Familiarity with educational and communication technologies such as Articulate, Docebo, Adobe Creative Suite, InDesign, and Camtasia. Familiarity with data science platforms and tools (R, Python, SQL, N3C, Databricks, Notebooks Hub, ATLAS, OHDSI). Experience collaborating with leadership on business and corporate development or strategic growth initiatives. Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or . This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed. The diversity of Axle's employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate. Accessibility: If you need an accommodation as part of the employment process please contact: ******************** This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. #IND Salary Range $130,000 - $160,000 USD
    $51k-75k yearly est. Auto-Apply 60d+ ago
  • Director Training Coaching Product Management

    Bluzinc

    Remote director training & education job

    Head of Training / Director of Training and Product Management. Remote based USA. We need your profile to include: Previous Head of Training and Coaching for an online training courses and training events, information products company which grew through the $20MM - $50MM+ revenue curve during your tenure Strategic yet hands on; inspires people, leads transformational change and growth Previous team size staff around 20 individuals including trainers, moderators, instructors, authors, copywriters, translation, project managers, film and video editors Successfully created online sales and digital marketing funnels and new course curriculum / products that generated $5MM+ in revenue Knowledge of marketing KPIs and business performance metrics for customer acquisition and retention which produces growth USA consumer experience, from professional training, adult coaching, mentoring, online courses, eLearning etc Remote distributed teams, Eastern / Central time zone due to working with USA and European teams Strong with people, process, digital technology, growth, operational, budgets Good job stability eg 3+ years in at least 1 or 2 companies, with excellent past references Interested in personal development and coaching of individuals for improvement Highly educated eg Degree, MBA or PhD Please apply with your resume and for those who match the above we will be in touch to arrange an initial call and learn more and brief you on this client's career opportunity.
    $61k-113k yearly est. 60d+ ago
  • Senior Manager, Principal Trainer Lead

    CVS Health 4.6company rating

    Director training & education job in Delaware, OH

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryThe Senior Manager, Principal Trainer Lead is responsible for overseeing curriculum design and instructional strategy for Epic training across all CVS business units. This role manages the training environment, ensuring standards, integrity, and coordination, and serves as the technical and instructional lead for the Principal Trainer team. The Senior Manager partners with operational, clinical, and technical teams to deliver high-quality, standardized training, drive upgrade training initiatives, and support user education before and after go-live. Key ResponsibilitiesCurriculum LeadershipOversee curriculum design for all Epic applications, ensuring alignment with organizational goals and best practices. Lead instructional design efforts, including development of tip sheets, memos, and educational materials. Guide Principal Trainers in curriculum development and delivery. Complete curriculum design to support business requests, as needed. Training Environment ManagementManage the Epic training environment, maintaining standards, integrity, and coordination across domains. Oversee environment build, security access, and readiness for training activities. Technical & Instructional OversightServe as the technical and instructional lead for Principal Trainers, providing mentorship and guidance. Ensure consistency and quality in training delivery across all domains, including but not limited to, Clinical, Revenue Cycle, Ancillary, and Access. Upgrade Training & ImplementationLead upgrade training initiatives, including NOVA note review, content creation, environment updates, and delivery. Coordinate training for new implementations and system upgrades. User SupportOversee user support activities, including pre- and post-live education and incident management related to training. Ensure effective support for end users across all Epic domains. Organize feedback from business users. Cross-Functional CollaborationPartner with Clinical Informatics, IT, Compliance, and operational leaders to align training with workflows, policies, and strategic initiatives. Facilitate effective cross-functional meetings and communication. Required QualificationsMinimum of 7 years of experience in Epic training, with at least 3 years in a leadership role focused on training or education. Proven experience designing and managing Epic training programs in a large, complex healthcare environment. Demonstrated ability to lead cross-functional teams and manage large-scale training initiatives. Strong understanding of adult learning principles and instructional design methodologies. Experience managing Epic training environments, including environment build and security access. Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in Microsoft Office Suite and eLearning development tools (e. g. , Articulate, Captivate, uPerform). Preferred QualificationsEpic certification in one or more modules (e. g. , Ambulatory, Cadence, Professional Billing). Experience with curriculum development and instructional design for Epic applications. Experience with MST environment rebuilds. Experience with system governance, policy and procedure documentation. Strong relationship management experience. Master's degree in Health Informatics, Education, Healthcare Administration, or related field. EducationBachelor's degree required. Master's degree preferred. Pay RangeThe typical pay range for this role is:$67,900. 00 - $199,144. 00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 03/22/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $67.9k-199.1k yearly 19d ago
  • Director, Nursing Education

    SKE Risepoint

    Remote director training & education job

    Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Director, Nursing leads consultative strategic academic program planning and extended support services with university partners to ensure the collaborative establishment of best practices strategies to prepare for pre-and post-licensure nursing program transition, launch, and expansion, and operational support for clinical operations readiness strategy. Key Duties and Responsibilities Description Works professionally and collaboratively with internal cross-functional teams to implement strategic plans and prepare university partners for program launch. Leads program discovery and academic program consultation for partner institutions with healthcare and nursing programs working closely with deans, chairs, and program directors to understand program goals and challenges, provide program enhancement recommendations for maximum program marketability and success, and promote operational infrastructure best practices for scaling clinical programs. Serves as internal healthcare and nursing education subject matter expert. Assists in the analysis of program performance through retention and persistence monitoring, and auditing licensure exam pass rates. Promotes program best practices, reviews curriculum concerns and develops resources as appropriate. Builds and maintains strong relationships with partner universities ensuring satisfaction and long-term success as through academic program planning phase and extended support consultation to promote ongoing program performance evaluation, identification of improvement opportunities, and provide data-driven recommendations. Conducts professional development workshops and working sessions with faculty regarding best practices in online learning, innovative approaches to healthcare and nursing education, guidance on program design, incorporation of instructional technology, and licensure examination readiness strategies. Monitors healthcare higher education regulatory and program accreditation changes. Researches healthcare workforce, market and industry updates to inform internal business decisions and serve as subject matter expert to relevant internal stakeholders. Supports business development and sales efforts to promote healthcare and nursing program expansion as needed and assists in assessing and securing new nursing program partners. Participates in cross-functional activities, independent research, and document development as needed to address healthcare and nursing education and industry topical issues. Collaborates in the development of business relationships with health system and hospital partners to promote the establishment of clinical relationships to support program expansion efforts with new and existing partners. Serves as subject matter expert for clinical operations for healthcare and nursing programs to include prelicensure, graduate programs (nurse practitioner, DNP), allied health, public health, social work, and other experiential site-based education programs within the university partner portfolio. Provides consultation on strategies for managing clinical readiness documentation, clinical management system solutions, and the monitoring of completion of clinical requirements and student progression, and program completion data. Provides subject matter expertise around clinical operations program design and delivery to support program scalability with attention to risk mitigation. Implements tailored training and resources and leverage third-party providers as needed. Supports cross-functional partner enrollment growth and program expansion efforts through prelicensure program growth initiatives, development of prelicensure program recommendations and guidance resources, and collaborative partnership on health system and workforce strategy. Contributes to the success of the Academic Services and Products team with a spirit of continuous innovation, active collaboration, focused process improvement, and operational excellence through ongoing positive interactions with team members and cross-functional colleagues. Works in various technology and program management systems following department procedures, meets required deadlines, and escalates concerns appropriately in a timely fashion. Additional Position Responsibilities Perform in accordance with Risepoint Policies Perform other duties as assigned QUALIFICATIONS Terminal Degree or Master's Degree Nursing / Healthcare 3-5years of Managing nursing education program across the program spectrum 3+ years of Experience in academic assessment, outcomes monitoring and evaluation. Experience in online nursing and healthcare program delivery Licenses & Certifications Registered Nurse In state of residence Certification in healthcare and/or nursing degree Skills/Knowledge/Abilities Understanding of the academic environment in higher education. Communication skills - written and oral Customer Service focused Self-motivated and self-directed Collaborative team player who can work in matrixed environment MS Office skills Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
    $50k-76k yearly est. Auto-Apply 30d ago
  • Academic Center Education Director

    Zoll Data Systems 4.3company rating

    Remote director training & education job

    CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Manage the LifeVest field-based sales and marketing efforts targeted at Cardiology Fellows, including Electrophysiology, Interventional Cardiology, Heart Failure Specialty, Cardiovascular Surgery, and General Cardiology. Essential Functions Partner with Territory Managers, Regional Managers, and Area Directors under the direction of the Director of Academic Centers Education and Engagement, to support creation of sales plans to expand utilization of LifeVest across Cardiology Fellows in assigned geography. In targeted accounts, educate Cardiology Fellows on the clinical evidence demonstrating LifeVest efficacy. In targeted accounts, drive LifeVest adoption by developing consultative relationships with Cardiologist Fellows. Partner with the Professional Relations and Medical Education Team to develop and drive utilization of tools and programs targeted at Cardiology Fellows. Perform other duties as assigned by Management Required/Preferred Education and Experience BA/BS in Business, Marketing, Nursing, Biology, or other life sciences required 3-5 years of consultative selling experience in medical devices, pharmaceuticals or equivalent required and Experience in developing a market, including sales strategy development, key tactics, execution, and performance metrics required Knowledge, Skills and Abilities Available/willing to work/travel weekends and evenings Position requires 80% travel Physical Demands While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors' offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $150,000.00 to $170,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
    $51k-83k yearly est. Auto-Apply 60d+ ago
  • Academic Center Education Director

    Zoll Medical Corporation

    Remote director training & education job

    CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: * LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. * HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. * TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Manage the LifeVest field-based sales and marketing efforts targeted at Cardiology Fellows, including Electrophysiology, Interventional Cardiology, Heart Failure Specialty, Cardiovascular Surgery, and General Cardiology. Essential Functions * Partner with Territory Managers, Regional Managers, and Area Directors under the direction of the Director of Academic Centers Education and Engagement, to support creation of sales plans to expand utilization of LifeVest across Cardiology Fellows in assigned geography. * In targeted accounts, educate Cardiology Fellows on the clinical evidence demonstrating LifeVest efficacy. * In targeted accounts, drive LifeVest adoption by developing consultative relationships with Cardiologist Fellows. * Partner with the Professional Relations and Medical Education Team to develop and drive utilization of tools and programs targeted at Cardiology Fellows. * Perform other duties as assigned by Management Required/Preferred Education and Experience * BA/BS in Business, Marketing, Nursing, Biology, or other life sciences required * 3-5 years of consultative selling experience in medical devices, pharmaceuticals or equivalent required and * Experience in developing a market, including sales strategy development, key tactics, execution, and performance metrics required Knowledge, Skills and Abilities * Available/willing to work/travel weekends and evenings * Position requires 80% travel Physical Demands * While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Working Conditions * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors' offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $150,000.00 to $170,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
    $44k-69k yearly est. Auto-Apply 60d+ ago
  • Director of Training

    Swensons Drive-In Restaurants

    Director training & education job in Columbus, OH

    Swensons Drive-In Restaurants, LLC was founded in 1934 by Wesley T. “Pop” Swensons in Akron, Ohio. At Swensons we create lasting memories for our guests, guarantee an unbeatable level of service, uncompromising quality standards, and unparalleled value. We are looking for an experienced Director of Training to join our team and manage multiple restaurant locations. This is an exciting opportunity to design and implement training programs, developing curriculum and materials, assessing staff skills to identify needs, and measuring the effectiveness of training. Core responsibilities · Program development: Create and manage comprehensive training programs, curriculum, and materials (e.g., manuals, e-learning modules) for all restaurant staff, from entry-level to management. · Needs assessment: Identify training needs through performance reviews, skills gap analyses, and feedback to align training with business goals. · Training delivery: Deliver engaging training sessions, both in-person and virtually, covering topics like brand standards, customer service, food safety, and operational procedures. · Onboarding and development: Oversee the onboarding process for new hires and implement coaching and mentorship programs for ongoing employee development. · Operational consistency: Ensure consistent execution of operational procedures and standards across all restaurant locations through training and oversight. · Performance evaluation: Assess the effectiveness of training programs through feedback, performance metrics, and key performance indicators (KPIs), and make necessary adjustments. · Budget management: Manage the training budget, including tracking expenses and resources. · Stay current: Stay updated on industry trends and best practices in training and development, as well as new menu items or company policies. · Technology management: Manage the learning management system (LMS) to support employee development and training tracking. Requirements · 5+ years of Multi-Unit Training in a high-volume restaurants preferably quick service or quick casual · Prefer 10+ years restaurant experience · Higher education degree preferred, not required · A heart for hospitality · Good oral/written communication as well as facilitation skills · Strong interpersonal and conflict resolution skills · Positive, energetic, “can do” attitude · Proficiency with restaurant management software or POS systems, e-learning platforms or other training technologies. · Must have a valid driver's license with license being in good standing. Insurance review will be required. · Must have own reliable source of transportation and be able to travel. Required to spend up to 60% of the time in the restaurants · Properly use, safely operate and maintain restaurant equipment including but not limited to grill, freezer and all other cooking equipment · Flexible work schedule; open to work evenings and weekends, based on restaurant operations · Strong math and analytical skills; Financial acumen · Strong computer proficiency · Legal right to work in the United States
    $51k-98k yearly est. 50d ago
  • Director, Regional Education NA/LATAM

    Live Nation Entertainment Inc. 4.7company rating

    Remote director training & education job

    Director, NA/LATAM REGIONAL EDUCATION Division: Education and Training, Support and Operations Line Manager: SVP Global Education and Training Contract Terms: Permanent, Fixed Term, 40 hours per week with potential for up to 10% travel THE TEAM Global Support & Operations Organization has the mission to build a global support & operations center of excellence where all processes, tools & best practices are applied to all regions across the globe to achieve the highest levels of employee, fan & client satisfaction. The Education and Training team, a vertical of this organization, has an on-going mission to deliver the industry's most accurate, accessible, and empowering support, knowledge, and education resources to enable our employees and our clients to work confidently, solve problems independently, and get the most business value from our tools. With clarity and simplicity as our guiding principles, we turn education into a strategic advantage and a competitive edge. Our clients demand and value high service levels and we believe our people are the foundation to deliver great service. We are fortunate to have the most experienced and skilled operations experts on the field around the globe, regionally and locally, that have a deep understanding of our clients' needs. We then apply our own ticketing technology to help our clients innovate in their offering and ticketing strategies. The Education and Training team builds the foundational product knowledge and grows the mastery of our users on our technology and products. THE JOB In this role as Director, NA/LATAM Regional Education you are responsible for the design, delivery, and on-going management of the educational roadmap for clients (Promoters, Venues, Artists, Clubs, etc.) and employees (Event Programming, Client and Technical Support) in established and emerging markets located in the region. You will partner with market leadership to design and deliver training and performance support, maintain the accuracy of your region's community content and support regional specific projects. You are accountable to meet established OKRs and relevant goals. As part of this role, you will be part of teams that are responsible for ensuring client satisfaction, maintaining and improving service quality standards, enhancing employee performance and engagement, and continuously driving service cost efficiencies. This is a hands-on role that will require a mix of strategic thinking, operational and business acumen, and client facing experience. To deliver outstanding results, you must be an experienced, lean-minded, results-driven leader capable of defining strategy and providing direction to your teams. To succeed, you will demonstrate outstanding leadership skills, a strong knowledge of market education needs, and a desire to develop a culture of learning. WHAT YOU WILL BE DOING Provide strategic leadership for regional communication and collaboration, managing market-specific resources and supporting local initiatives. Partner closely with regional operations leaders to understand real-time operational constraints, new product releases, policy shifts, and emerging client patterns that inform training design. Direct the work of regional instructional designers and trainers, aligning their efforts with an agreed upon roadmap to meet evolving market needs. Lead the design and implementation of education and training programs, including live sessions, LMS courses, and product materials tailored to regional demands. Build a scalable community of practice that streamlines subject matter knowledge, communications, and training into a system for building product competence and improving employee performance. Maintain a scalable, multilingual knowledge base and client facing community that enhances product support and employee performance. Develop and execute adoption strategies that increase client engagement with community platforms, supporting broader enablement goals. Monitor training metrics, content utilization, and feedback to inform regional strategies, while providing regular updates to executive leadership on program impact. Build and cultivate excellent client and interdepartmental relationships. Demonstrate current, in-market fluency with operational processes, business practices, and region-specific service models, ensuring training programs reflect the most recent workflows, standards, and client expectations. Provide guidance and mentorship to direct reports and team members, to promote good performance, rigor and professional growth. Ensure and promote teamwork in compliance with company values, policies and procedures. Strive to obtain highest scores in employee engagement across the regional operations team. Be a key stakeholder with the local teams on winning new clients or renewing existing clients by partnering with the business on the proposal and tender processes. Lead the planning and execution of local client training events. Continuously evaluate regional operational maturity and identify gaps in readiness, documentation or processes that impact training and client delivery. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES) Bilingual - Spanish - preferred You will be required to demonstrate a high level of business acumen together with a strong track record of experience in leading operational or training teams in a similar business context as live entertainment and ticketing industry. Up-to-date expertise with modern service operations, client lifecycle processes, and current tools used across live entertainment, ticketing, or similar SaaS-driven environments. Ability to quickly assimilate new product releases, policy changes, and market requirements and translate them into training and enablement strategies. Strong written and verbal communication skills - must be fluent in English. Fluency in a second language is preferred. Proven experience in building and maintaining strong stakeholder relationships and ability to provide vision and leadership in cross-functional business teams. Excellent problem-solving skills with good eye to spot root cause and define sound strategy to fix. Continuous improvement leadership - champions a lean learning strategy by identifying and eliminating inefficiencies in training programs, while cultivating a high-impact, service-oriented culture that empowers both facilitators and learners. Innovative and flexible approach - thrive to find solutions outside the box and balance quick/workaround options with permanent, documented solutions. Highly analytical, with the ability to summarize great amount of information to drive precise conclusions, and with experience defining operations performance and success metrics and KPIs. Demonstrated ability to interpret operational data, client behavior patterns, support trends, and product changes to design training that reflects current-state realities rather than legacy practices. YOU (BEHAVIOURAL SKILLS/COMPETENCIES) Proven success and experience delivering excellent leadership across a wide multi-cultural international team. Experience leading training programs that bridge complex business operations with client-facing requirements, ensuring alignment with current operational standards-not legacy practices. Strong background in collaborating directly with operations, product, and client services teams to translate real-time market needs into scalable enablement programs. Understanding of the life cycle of events and operations processes and services: Event build, event maintenance, client support, access control, etc. is a bonus. Experience in developing strategies to uplift the service to clients, maximizing client satisfaction, increasing loyalty and optimizing available resources. Bachelors degree in Adult Education, Training, Instructional Design, Psychology, or relevant experience. Exception communication, storytelling, and presentation skills Recent hands-on experience working within fast-evolving operational environments, preferably where products, client needs, and workflows change frequently. The following attributes determine how the role will be carried out and are required to be a success: Carefully weighs the impact of a broad range or related issues or factors to prioritize action and allocate resources accordingly Makes high quality decision in a timely manner, under high pressure situations (onsales and entry operations), considering the immediate and long-term consequences of decisions. Asks appropriate questions to ensure full understanding, to generate new ideas and innovative solutions. Responds with flexibility and resilience when faced with multiple demands, shifting priorities, ambiguity, or rapid change. Organizes time effectively, ensuring there is appropriate time to plan for future needs, maximizing the use of available resources. Clearly conveys goals and expectations to others; steps forward to confront difficult issues. Paves the way for change, diminishes fear and persuades others to let go of resistance. Demonstrates ethical behaviors. Not accept the status quo, working with a sense of urgency to deliver better results Relationship Management & Collaboration: building and fostering strong trust-based relationships with clients and internal partners across the organization. Ability to network effectively up, down and across the business. Intuitive and empathetic BENEFITS & PERKS Through our ‘Taking Care of Our Own' program, we provide benefits across six key pillars: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen. Teamwork - While we celebrate individual achievements, we know have more success as a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
    $42k-63k yearly est. Auto-Apply 12d ago
  • Fleet Training Director (NJUS)

    Netjets 4.6company rating

    Director training & education job in Columbus, OH

    Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities. Purpose of Position The Fleet Training Director is a senior leader within the Crew Training organization and is responsible for the strategic oversight and execution of fleet-specific training programs. This role ensures the development and delivery of world-class training experiences that are operationally aligned, safety-centered, and regulatory-compliant. The Director will collaborate cross-functionally with internal stakeholders and external regulators to drive innovation, elevate instructional quality, and ensure readiness for current and future operational demands. Tasks and Responsibilities Strategic Program Leadership * Provide strategic direction for fleet-specific training and checking programs, aligning instructional design with enterprise priorities, AQP requirements, and evolving regulatory and safety landscapes. * Serve as a senior advisor on fleet onboarding, aircraft transitions, curriculum modernization, and emergent training needs. * Leverage operational data (ASAP, FOQA, training records, etc.) to identify trends, close performance gaps, and implement data-informed enhancements. Training System Design & Oversight * Oversee the development and implementation of fleet-specific curriculum, scenario-based training, and qualification pathways across Initial, Recurrent, Upgrade, and Special Operations training events. * Ensure integration of adult learning principles, scenario realism, and behavioral assessment strategies in courseware and delivery. * Maintain a strong interface with regulatory authorities, including acting as an Aircrew Program Designee and supporting the Aircrew Designated Examiner program. Standards, Manuals & Policy * Support the authorship and lifecycle management of key manuals, including the Aircraft Operating Manual (AOM), Flight Operations Training Manual (FOTM), Training and Standards Policy & Procedures Manual, Supplemental Duty Position Manual, and other AQP documentation. * Set policies and standards that ensure instructional consistency, regulatory alignment, and operational relevance. Regulatory Compliance & Quality Assurance * Lead internal and FAA-mandated training audits of fleet training programs and participate in external customer audits. * Champion a culture of compliance and accountability, ensuring all training activities meet or exceed 14 CFR Part 121 and AQP regulatory standards. Organizational Leadership & Stakeholder Engagement * Serve as the senior training liaison to Fleet Program Directors, Fleet Standards Directors, Maintenance Training, Safety, FlightSafety and external vendors. * Collaborate with Safety, SMS, and QA stakeholders to ensure training is responsive to operational risk and safety trends. Continuous Improvement & Innovation * Drive cross-functional initiatives aimed at advancing training effectiveness, efficiency, and instructor development. * Maintain situational awareness of emerging technologies, simulation capabilities, and industry best practices, bringing innovation into training programs. * Represent Fleet Training in enterprise working groups, joint task forces, and operational readiness planning efforts. Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job. Education Bachelor's in Airline Management or related field Certifications and Licenses FAA Airline Transport Pilot (ATP) Years of Experience 4-6 years of experience Core Competencies Adaptability Collaboration Curiosity Service-Oriented Strives For Positive Results Knowledge, Skills, Abilities and Other (KSAOs) NetJets Captain or equivalent previous PIC experience 4+ years experience working in flight operations management or training management preferred Ability to manage multiple and changing priorities Proactive decision making Ability to obtain a FAA Type Rating Ability to obtain an Aircraft Evaluator Delegate letter Must be able to uphold a service standard in a strict and changing regulatory environment How NetJets Supports You NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life. Our comprehensive suite of benefits include: * Medical, Dental, and Vision * Healthcare Advocacy * Employee Assistance Program * Flexible Spending Accounts * Health Savings Account with annual employer contribution * Wellness Programs & Discounts * Paid Time Off * Parental Leave of Absence * Life and Accident Insurance * Voluntary benefits (financial protection plans) * 401(k) plan, with 66% of every dollar you contribute matched by NetJets * Short and Long-Term Disability * Legal Plan * Identity Theft Protection Plans * Pet Insurance * Family & Caregiving Support Nearest Major Market: Columbus
    $70k-111k yearly est. 60d+ ago
  • Director of Business Development - Facilities Services - Higher Education - EAST, Remote

    Aramark 4.3company rating

    Remote director training & education job

    Career Area: Corporate + Field Support Description: **Job Description** As Director of Business Development - Facilities, you will have an opportunity to lead new business pursuits with Higher Education prospect clients, and work closely with our Sales and the Facilities Leadership Teams in developing overall sales strategies within Aramark's Facilities Service offerings. These include custodial, grounds and landscaping, and operations and maintenance services. **Successful Sales Leaders in this role will have the opportunity to:** + Drive sales process leadership from prospecting contact through strategy, proposal, presentation and successful closure of Integrated Facilities Services project and annuity-based agreements within a defined territory. + Will be responsible for creating and developing relationships with/selling to Higher Education prospects/clients. + Aggressively research, identify, qualify, and target potential clients and develop access strategies to client introductions. + Develop and maintain relationships with key prospect/client personas while understanding and communicating prospective customers' campus culture. + Exercise creativity and judgment in developing and evaluating sales and marketing strategies in selling Facilities Services. + Develop and lead strategic processes with regard to: Competitive Environment, Account Sales Strategy and Development Strategy. + Identify needs and develop customer specific solutions for those needs. + Utilize resources from across Aramark in order to design and deliver customer desired outcomes. + Influence and develop team members without formal authority. + Develop relationships with intermediaries to build pipeline of opportunities and awareness of capabilities. + Represent Aramark Facilities Services in the marketplace at various industry organizations and events. + Build relationships personally with prospective customers. + Provide appropriate market & competitive information. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. **Qualifications** + BA/BS is required for this position. MBA favorable. + Ideal candidate will possess at least 5 years of solution-based selling experience. + Knowledge of CRM systems - preferably Salesforce. + Working knowledge of all Microsoft Office applications is required. + Effectively use deliberate influence strategies to impact, shape, or re-direct the behaviors of others, without formal authority. + Position requires flexibility to travel 50-70%, including overnight. + Excellent written and oral communication skills, presentation skills, and computer skills, including proposal development + Demonstrates a solid understanding of custodial and maintenance services and applies it to make mutually beneficial business decisions in a mature service industry. + Knowledge of Higher Education sales highly preferred. + Must have a genuine desire and ability to discover the changing needs of clients and respond accordingly with solutions that target those needs. + True understanding of Strategic Consultative Selling. + Successfully building alliances and influencing key decision makers (of all levels). + Strategic sales planning and methodologies. + Competitive drive and determination with focus on results orientation. + Researching and obtaining market awareness of industry and client. + Financial and technical acumen in understanding needs and developing proposals and responding to RFP's. + Excellent organizational skills. + Developing and executing sales processes through indirect/direct influence. + \#LI-Remote **Benefits** **COMPENSATION:** The salary range for this position is **$130,000** to **$160,000** . This position is also bonus, commission and equity eligible. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. **BENEFITS:** Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation (*************************************************** . There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. \#LI-Remote **About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. **About Aramark** The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter . **Nearest Major Market:** Philadelphia
    $130k-160k yearly 33d ago
  • Director of Self Perform Operations-Craft Training & Upskilling

    Turner Construction Company 4.7company rating

    Director training & education job in Columbus, OH

    Division: SPO Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt Position Description: Oversee national portfolio of craft upskilling programs to enhance skillsets for Self-Perform Operations (SPO) craft employees and third-party workforce using National Center for Construction Education and Research (NCCER) curricula, while supervising and developing teams that support the program. Lead end‑to‑end program delivery including planning, staffing, scheduling, quality, and outcomes, and maintain company's NCCER accreditation, including instructor/proctor credentials, secure testing, records, and audit readiness. Collaborate in close partnership with Construction operations leaders, Safety, Human Resources, and external training partners to enhance skilled, safe, and diverse craft talent pipelines. Essential Duties & Key Responsibilities: * Drive development of roadmap and calendar for multi‑site upskilling programs for craft employees and third-party workforce and manage Self-Perform Operations (SPO) Trainers (e.g., instructors, proctors) to serve as local 'Program Managers' to launch and scale cohorts aligned to project schedules and workforce demand. * Manage and coach SPO Trainers to build and manage program project plans, milestones, budgets, risks, and communications for each project site. * Supervise SPO Trainers, participate in hiring process, onboard new employees, deliver timely performance feedback for direct reports, contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with development needs. * Develop and manage vendor agreements (e.g., training facilities, equipment, testing services) and oversee vendor commitments to fulfill service‑level performance. * Maintain program standards to achieve and retain National Center for Construction Education and Research (NCCER) accreditation status and oversee company adoption of related policies, and procedures. * Maintain and oversee NCCER credentials and plan credential renewals for trainers, proctors, performance evaluators, and administrators. * Implement and audit secure testing protocols to ensure safeguarding of test materials and trainee Personal Identifiable Information (PII), per company and NCCER policy. * Oversee accurate and timely NCCER Registry entries, training records, and completion and credential issuance. * Prepare for and lead compliance reviews and NCCER audits, manage and close findings with corrective actions to completion. * Standardize operating procedures, forms, and quality checks across program sites. * Select, onboard, and coach trainers and site coordinators; develop and provide peer observations and feedback cycles. * Promote use of current NCCER curricula, materials, and performance verifications; conduct verification of equipment and lab set‑ups to meet required standards. * Drive inclusion of safety, quality, and ethics throughout instruction, coordinate with Safety teams to align on Job Hazard Analysis (JHAs) and site‑specific controls. * Support multilingual delivery of training content and reasonable accommodations to support equitable access and comprehension of training programs and materials. * Partner with local Human Resources (HR) and Talent Acquisition (TA) teams to target high‑demand crafts and build opportunities from entry‑level to staff‑level roles. * Collaborate with applicable project stakeholders to promote opportunities and identify candidates and align training to real work. * Cultivate relationships with schools, community organizations, workforce boards, and veteran programs to expand candidate pools. #LI-ZO1 Qualifications: * Minimum of 12 years managing large‑scale, multi‑site training or workforce development programs in construction or industrial environments * Bachelor's Degree from accredited degree program in Human Resources (HR), Learning Management, Instructional Design, Content Development, or related field of study desired or equivalent combination of education, training, and experience * Occupational Safety and Health Administration (OSHA) Certification required and knowledge of site safety (OSHA10/30 principles) and training in active construction environments * Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) desired * Experience operating within National Center for Construction Education and Research (NCCER) programs and requirements; knowledgeable to maintain organizational accreditation * Possess or enrolled to achieve at least one NCCER credential (e.g., Certified Craft Instructor, Proctor, Performance Evaluator, or Master Trainer) or willing to obtain within 90 days of hire * Advanced project management skills with experience managing schedules and vendors, and mitigating risk * Professional and executive-level communication and influence skills, able to engage with employees across field operations and organizational levels, Human Resources and Safety teams, and able provide direction and coaching to training instructors * Supervisory experience required, with ability coach and mentor others, delegate work, observe performance, and provide development feedback * Proficient computer skills, Microsoft Office suite of applications with advanced skills in Excel (e.g., pivot tables, VLOOKUP/XLOOKUP), PowerBI tools; familiar with building dashboards, developing and reporting on metrics * Experience with Registered Apprenticeship Program (RAP), Workforce Integration and Opportunity Act (WIOA), grants, or community college partnerships Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
    $75k-93k yearly est. 33d ago
  • Director of Education

    Educate 4.1company rating

    Director training & education job in Columbus, OH

    Needed for 3 locations: New Albany, Dublin, Lewis Center The Director of Education is responsible for delivering high-quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. To ensure a personal learning experience, the Director monitors student performance, meets regularly with families, and connects with school teachers to help ensure the application of skills learned in the classroom. The Director also observes and coaches the teaching staff, ensuring robust instructional experiences. When the Center Director is unavailable or not in the Center, the Director of Education serves as the point-of-contact for customers and manages Center operations. The Director of Education also communicates with the Center Director regularly to ensure quality and consistency of customer experience. The Director of Education position has the hours: 12-8pm Mon-Thu, 10-6 Fri, and a rotating 9-1pm Saturday schedule. Summer hours will vary with a possibility of morning/evening schedule dependent on the day with no Saturday hours during summer months. ESSENTIAL JOB FUNCTIONS Observes and coaches' instructional staff on a regular basis to ensure that teachers follow Sylvan's Instructional Management guidelines and deliver instructional sessions that are balanced and robust Manages and delivers all conference activities such as preparing conference materials and meeting with parents monthly to keep families enrolled in Sylvan Sets weekly goals with Center Director to drive sales growth Selects and hires teachers, ensuring that all new staff meet Sylvan hiring standards Ensures that all teachers are trained and certified to deliver Sylvan programs Schedules and manages teaching staff to meet Center needs and to control labor costs Partners with Center Director to run day-to-day operations including customer account management Motivates and develops staff by providing ongoing learning opportunities Ensures initial and ongoing progress assessments are administered according to Sylvan standards Ensures that all staff who administer assessments are trained and certified Monitors student progress to ensure goals are achieved and ongoing family needs are met Establishes and maintains ongoing communication, may require school onsite visits, with classroom teachers monthly to ensure Sylvan programs meet student and family needs Checks students in and out of the Center with particular attention to student safety and well-being Greets and assists students, parents, and potential customers according to Sylvan standards KNOWLEDGE REQUIRED Bachelor's Degree in Education or related field State or provincial teaching credentials (current or expired) Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred Knowledge of current educational policy Previous retail and/or sales experience preferred Familiarity with instructional technology and tablet computers Experience using Microsoft Word and other standard business applications used by the Center Knowledge of general office equipment such as copiers, printers, and office phones SKILLS AND ABILITIES REQUIRED Proven ability to engage, motivate, and inspire students to learn Proven ability to supervise, coach, and develop teachers/instructional staff Strong customer service, interpersonal, and communication skills Strong analytical and problem-solving skills Proven ability to discuss and sell Sylvan products and services to new and existing customers Strong organizational skills; Proven ability to manage multiple tasks and be flexible Self-sufficiency in ownership of work and tasks Proven ability to communicate effectively in writing as appropriate for the needs of the audience Ability to work collaboratively; Strong team player Ability to work a flexible schedule, including evenings and weekends Ability to occasionally lift and/or move up to ten pounds The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • General Director, Life Underwriting

    Manulife

    Remote director training & education job

    This is a remote role open to any location in continental US Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go. The General Director is a people leader. The incumbent will also take the lead on high scope and complex Underwriting department projects. Position Responsibilities: Manage multiple MSUDs and their team. Ensure departmental efficiency and overall management of the department. Strong knowledge around red flags in order to identify potential fraud, poor sales practices. Expert technical UW skills to act as a resource. Expert reinsurance skills. Ensure departmental and company controls are being followed and maintained. Knowledge of Human Resource practices. Expert resource for other departments of the company. Manage all aspects of potentially unlimited total line in close association with reinsurers. Select and classify risk according to company philosophy and standards. Participate in and provide a leadership resource for projects in the Underwriting Department. Be an information resource for underwriters at all levels. Combine appropriate attention to established standards of turnaround with higher level of service and professionalism. Analyze and interpret medical, non-medical, and financial information. Make decisions within approval limits. Ensure that complete and appropriate underwriting requirements are completed while at the same time practicing effective expense management. Management of reinsurance process to ensure maximum capacity while avoiding reinsurance “gridlock”. Management/control of diversification process as “lead” underwriter on very largest of cases. Manage referral/consultation process to ensure that timely and accurate decisions are provided. Manage mortality on preferred block of business, through flex guidelines to ensure pricing/mortality expectations are met. Ensure consistency and adherence to established departmental guidelines though referral process. Actively participate in the development, implementation and management of New Business initiatives. Actively participate in the ongoing training and professional development of underwriting team. Act as resource/mentor to other members of the underwriting team, particularly at the consultant level. Champion appeals and business decisions in concert with the Chief Underwriter. Maintain positive and effective relationships with internal and external partners. Required Qualifications: Post-secondary education or equivalent work experience. Minimum 15 years underwriting experience. Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices. In depth knowledge of unique estate, business and insurance planning tools and techniques. In depth/current knowledge of political, economic, financial and legislative events which may impact client needs. Expert knowledge of company's insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need. Expert knowledge of reinsurance, marketplace treaties, agreements and available capacity. Exceptional priority management with ability to work effectively under deadlines, balance published service times with appropriate customer. Strong organizational, analytical and problem-solving skills. Effective presentation skills. Strong written and verbal communication skills. Strong customer service orientation. Knowledge of and ability to apply project management skills. Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts. High level understanding of product pricing principals. Balance appropriate attention to expense management against the need to secure sufficient and appropriate underwriting information to make the best decision for the client and the company. Actively assist field personnel in positioning the Company as the lead underwriter in the market. Actively pursue opportunities for development of self and team. Develop and maintain effective working relationships with all field personnel and reinsurers. Keep current and up to date with the changing compliance and insurance regulatory environment. Keep current and up to date with changes in estate/insurance planning strategies. Identify departmental problems, recommend solutions and assist in implementation of change including manual updates. Preferred Qualifications: Applicable underwriting and insurance designations preferred. Working Conditions: Some travel Concentration Visual Exposure to Weather When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. #LI-Remote About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $128,550.00 USD - $222,820.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
    $128.6k-222.8k yearly Auto-Apply 7d ago
  • Early Childhood Education - Assistant Director

    Tierra Encantada

    Director training & education job in Powell, OH

    Job Description Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education , and provides education and care to children 6 weeks through 6 years of age. Our award-winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion Diversity by Entrepreneur Magazine, 10 Hottest Franchise Businesses in America by Inc Magazine, and The Americas' Fastest Growing Companies. Each Tierra Encantada location is privately owned and operated by either Tierra Encantada Franchising LLC franchisees or by the corporate office (Tierra Encantada LLC). Franchise owners set their own wage and benefit programs, which vary by location. Position Overview The Assistant Director at Tierra Encantada plays a crucial role in supporting the center's operations, maintaining high standards of educational quality, and enhancing team culture. The Assistant Director helps lead the center in achieving enrollment targets, fostering positive staff relationships, and maintaining a safe, compliant, and welcoming environment for children and families. Key Responsibilities As the Assistant Director, you will work closely with the Center Director to support the center's success in the following areas: Leadership and Team Support Assist the Center Director in embodying Tierra Encantada's core values in all aspects of center operations. Foster a collaborative team environment through coaching, feedback, and recognition, while supporting staff development and retention initiatives. Step into a leadership role during the Center Director's absence, ensuring seamless center operations and consistent staff performance. Lead a team of floats, aids and kitchen staff. Cover the classrooms and kitchen when needed due to breaks, PTO or sickness. Administrative Tasks and Parent Communication Manage daily administrative functions, including enrollment tasks, handling phone calls, responding to emails, updating child records, and ensuring timely communication with families. Serve as a point of contact for parents, addressing concerns, resolving issues, and communicating updates related to their child's progress, center policies, and upcoming events. Regularly update parents on center activities and important announcements, promoting transparent and proactive communication to enhance parent satisfaction. Coordinate parent-teacher meetings, ensuring open lines of communication and active parental involvement in their child's education. Maintain organization within facilities. Oversee purchasing of food and supplies within budget. Operations and Compliance Support the Center Director in managing daily operations, ensuring compliance with childcare licensing regulations and internal policies. Oversee the facility's safety protocols, conducting regular safety drills and ensuring the center remains a secure environment for children, staff, and families. Assist in monitoring staff schedules, managing time-off requests, and maintaining accurate payroll records to ensure proper staffing levels. Educational Quality and Program Management Collaborate with the Center Director to review and enhance the educational programs, maintaining Tierra Encantada's high standards of early childhood development. Work with teachers to monitor child development, ensuring comprehensive assessments and strong communication with families about their child's progress. Support the maintenance of accreditation standards and the continuous improvement of educational quality. Community Engagement and Customer Service Assist in local marketing initiatives to promote the center, supporting enrollment growth by participating in open houses, community events, and family engagement activities. Build strong relationships with families, providing responsive feedback and fostering a welcoming community that ensures high satisfaction and retention. Position Requirements Must have a minimum of 2 years in a managerial position, daycare, or educational setting is a plus Bachelor's degree in Early Childhood Education, Child Development, or related field, or equivalent experience. Bilingual Spanish proficiency Strong communication and leadership skills, with an emphasis on team building and problem-solving. Familiarity with childcare licensing requirements, safety protocols, and best practices in early education. CPR, First Aid, and Food Protection Manager certification (or willingness to complete within 90 days of hire). Must be able to lift up to 40 lbs Must have excellent proficiency in Microsoft 365 (Excel, Word, PowerPoint) and Google Suites (Docs, Sheets, Slides, Forms) Must have the perceptual and cognitive judgment to be able to mitigate and respond to family concerns Proven success in customer experience ratings is a plus Proven success in retention and onboarding of new hire experience is a plus Excellent hearing and eyesight; capable of bending, crouching, reaching, and lifting up to 50 lbs in scenarios involving child handling, safety, and emergencies. Compensation & Benefits Salary range is $49,000-60,000 depending on qualifications, education, and experience, and position is eligible for performance bonus. Benefits include medical, dental, and vision insurance, paid parental leave, 12 paid holidays, 15 days paid time off, 401(k) with employer match, performance bonus, discounted childcare and waitlist priority for enrollment, and company paid professional development. Once a job offer has been accepted, the candidate must pass a background check and fingerprinting. E-verify is used to verify work authorization status. Job Type: Full-time Exempt Pay: $49,000-60,000 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Parental leave Schedule: 8 hour shift Monday to Friday (Occasional nights/weekends - a few times per year for special events) Ability to Commute: Powell, OH Work Location: In person / Onsite
    $49k-60k yearly 12d ago
  • Director, Field Medical Training and Content

    Axsome Therapeutics 3.6company rating

    Remote director training & education job

    Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X. About This Role: Axsome Therapeutics is seeking a Director, Field Medical Training and Content. This role is responsible for creating and delivering training programs that enhance both scientific knowledge and key professional skills for field medical teams. Additionally, the Director, Field Medical Training and Content will collaborate with internal Medical Affairs personnel to plan and manage the development of scientific slide decks and engagement tools used by Field Medical Teams. This role will require coordination and alignment across multiple functions in Medical Affairs. Reporting to the Executive Director of Field Medical, this individual will serve as a strategic member of the Field Medical Leadership Team, ensuring the success and adaptability of the Field Medical teams for the future. This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles. Job Responsibilities and Duties include, but are not limited to, the following: Learning and Development Accountable for developing, refreshing and maintaining functional onboarding training curricula for Medical Affairs Work with Field Medical Leadership to develop, and lead the implementation of scientific training content and curricula for multiple field Medical Teams, utilizing agency partners and/or internal resources as appropriate Ensure adult learning principles and industry best practices are incorporated into training curricula. Conduct needs assessments, identify knowledge gaps, and tailor training solutions to support Field Medical professional growth and skills development. Drive adoption of innovative training methods and learning technologies to enhance field capabilities. Collaborate with Medical Affairs leaders to strategically align training programs fit to ensure fluency and Field Engagement Tools Working with Field Medical Teams, Medical Directors and Scientific Communications, oversee annual plans for field tool creation and deployment Stay informed on advancements, evolving standards and the latest innovations in Field Medical engagement tools Responsible for upfront project management for third-party vendors/agencies engaged in the development of training materials and MSL field tools such as slide decks Define project scopes, set timelines, monitor deliverables, and manage budgets to ensure on-time, high-quality execution. Organize and ensure appropriate training of field tools Requirements / Qualifications Advanced degree in a scientific or healthcare field. 10 years' experience in Medical Affairs with a minimum of 3 years of experience as a MSL and/or field medical training/resource lead Experience in Psychiatry / Neurology strongly preferred Demonstrated expertise in adult learning theory, training program development, and operational best practices. Proven ability to manage cross-functional projects and collaborate effectively with both internal stakeholders and external partners. 30% business travel required Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles Experience, Knowledge and Skills Strategic thinking, problem-solving, scientific storytelling, and innovation. Strong analytical, organizational, and communication skills; experience with budgetary and resource stewardship is a plus. Project management and organizational agility, especially across dispersed teams and multiple priorities. Interpersonal influence and ability to provide coaching and professional development guidance. Familiarity with compliance frameworks and effectiveness of measurement in medical affairs. Experience with resource allocation and vendor and budget management. Experience working with learning management systems, project management tools, and vendor oversight is strongly preferred. Salary and Benefits: The anticipated salary range for this role is $200,000 - $235,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package. Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
    $75k-117k yearly est. Auto-Apply 54d ago
  • Asst. Director Educational Services - Asheville (part-time)

    Sylvan Learning-GLC of Western North Carolina, Upstate & Midlands of South Carolina

    Remote director training & education job

    Sylvan Learning is the leading provider of tutoring and supplemental education services to children of all ages, grades and skill levels. For 45 years our highly personalized and proven approach to learning has helped more than seven million students discover their true potential. Our talented employees take pride in the impact they make each day. When you become a member of the Sylvan team, you will work with caring, bright, motivated people who share a passion for helping students build the skills, habits and attitudes they need to succeed in school and in life. We're an organization that prides itself in instilling knowledge and confidence in each customer we meet! Join us, and be inspired! Ready to join our team? Apply today, and don't let this opportunity pass you by! We are currently looking for an Assistant Director of Educational Services to work approximately 15-25 hours/week, Monday through Thursday after school hours ( as early as 2pm to as late as 7:15pm) and 2 to 3 Saturday mornings (9:30am-2:30pm) a month. To be successful in this role, you will partner with the existing team in place to champion the Sylvan developed curriculum, help to manage and ensure the quality of the education standards and teaching staff as well as grow the business in your center. Are you finishing college or maybe even retired from teaching, maybe this job is perfect for you! As a successful Assistant Director of Educational Services, you will do some of the following as you are trained to do so: Service Delivery and Growth of the Center(s): Act as a client champion. Partner with the other team members to meet and/or exceed monthly, quarterly, and annual earned revenue goals. Follow up on return to active students, tested not yet enrolled students, etc. Handle incoming calls when needed and successfully answer questions from clients and prospects. Work in conjunction with the Directors of Family Engagement to build additional Center revenue by maximizing referrals, previous students, and inquiries/tests that did not previously enroll. Help to manage and deliver ongoing conferences to maintain parent commitment to program and secure additional sales. Assist the Center Director/Enrollment Director in conferencing new enrollments (including Welcome Conferences) as needed. Work in conjunction with the Center Director/Director of Enrollment to manage growth opportunities and execute off site instruction and seminars. Along with Center Director/Director of Enrollment, coordinate marketing activities in schools and the surrounding community. Administer skills assessment; analyze testing results and complete summaries. Assist in writing appropriate goals for students based on initial testing while continuing to monitor students throughout their curriculum to adjust their learning path as needed based on input from teachers, parents/responsible parties, and progress assessments. Administer progress tests correctly and write progress reports accurately. Help to proactively analyze and conduct prescription quality reviews on an ongoing basis to ensure success of every student. May be asked to discuss student progress with Sylvan teachers and Student's School teachers prior to parent conference(s). Manage & Train: Jointly interview, train, and manage Center and off site employees (instructors and other Center staff as needed). Jointly motivate and continually develop Center and off site employees (i.e., teacher of the month, ‘atta boys', etc…); assist in leading staff meetings (Monthly or quarterly with agenda and training). Work in conjunction with the other team members and other centers to demonstrate and uphold a high level of staff morale and spirit; ensure the professional appearance of the Center and all off-site employees. May be asked to generate the weekly instructor schedules striving to maintain a 3:1 or 4:1 table ratio at the Center and any off site locations. Maintain knowledge of all Sylvan academic programs; help to coordinate the training of all these programs for all team members; including the other Directors if needed. Assist in maintaining education materials. Monitor and report education statistics as needed (e.g., length of stay, ratio, holds, disenrolls). Fiscal Responsibility These skills can be added: Work in conjunction with Center Director/Director Enrollment/Franchisee to understand and execute to budget to adhere to the profit and loss statement. Work in conjunction with Center Director/Director Enrollment/Franchisee to monitor and track Center performance, revenues, expenses, and fee collection. Work in conjunction with Center Director/Director Enrollment to maintain accurate accounting records, including the collection and depositing of payments as needed. Work in conjunction with Center Director/Director Enrollment to ensure timely delivery of billing and tuition information to students and families. We require: A Bachelor's degree (or nearly completed). Prefer one year or more of related experience (educational/sales and marketing), with a strong focus on customer service. Excellent verbal communication and persuasive skills, and the ability to build relationships. Ability to calculate figures and amounts, analyze/interpret business reports and statistics, and write reports and business correspondence. Effective problem-solving skills as well as ability to multi-task. Excellent presentation skills required with the ability to present product benefits in a clear and enthusiastic manner. Understand how to leverage relationships in support of sales, referrals. Consultative Solutions-Orientation-Able to craft and communicate a value proposition as products and solutions expand which aligns with strategic initiatives of schools and school districts. Organizational skills. Proficient in Microsoft Office programs and Web based tools. Knowledge of general office equipment such as copiers, printers, and office phones. Experience coaching and working in a team environment. Familiarity with instructional technology and tablet computers. Ability to manage to change and multi-task in a fast paced environment. Ability to work requested hours and train as needed. Flexibility needed in hours worked and may require additional days per week, depending on needs, time of year, and locations. Experience in education. Active teaching credentials (or in process), but do not need to be current. What you get in return: As a Sylvan team member, you'll work in a fast-paced environment and make an impact on our business! More importantly, you'll make a difference to each customer and their long-term outcome. Our total rewards package includes: You control your hourly rate increases based on completed training. The hourly pay starting at $14 to $16 with increases after training and 90-days of successful performance with paid training along the way. Opportunity for Self-Pay Benefits to include Medical, Dental, Vision, Life, Disability, etc... Your children receive Sylvan services as a benefit when space is available Potential participation in the bonus plan based on performance. Flexible scheduling. Additionally, through on-the-job training and learning opportunities, you can develop your career at Sylvan and succeed with us in future roles! If you want to be a part of an inspired organization that believes in fostering knowledge and confidence in children, improving the lives of thousands of families every day - apply today, and don't let this opportunity pass you by!
    $14-16 hourly Auto-Apply 38d ago

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