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Directory assistance operator education requirements

Updated January 8, 2025
2 min read
Usually, directory assistance operators don't need a college education. The most common degree for directory assistance operators is high school diploma with 38% graduates, with only 26% directory assistance operator graduates earning bachelor's degree. Directory assistance operators who decided to graduate from college often finish University of Phoenix or Jacksonville State University. Some good skills to have in this position include customer service, inbound calls and emergency calls.

Popular directory assistance operator certifications include Medical Assistant, Certified Nurse Assistant (CNA), or Certified Medical Administrative Assistant (CMAA). To improve directory assistance operator qualification and skills, we prepared some online courses to help in directory assistance operator education paths.

What education do you need to become a directory assistance operator?

What degree do you need to be a directory assistance operator?

The most common degree for directory assistance operators is high school diploma, with 38% of directory assistance operators earning that degree. The second and third most common degree levels are bachelor's degree degree at 26% and bachelor's degree degree at 22%.
  • High School Diploma, 38%
  • Bachelor's, 26%
  • Associate, 22%
  • Diploma, 6%
  • Other Degrees, 8%

What should I major in to become a directory assistance operator?

You should major in business to become a directory assistance operator. 30% of directory assistance operators major in business. Other common majors for a directory assistance operator include general studies and psychology.

Best majors for directory assistance operators

RankMajorPercentages
1Business30.1%
2General Studies9.5%
3Psychology6.2%
4Accounting5.9%
5Health Care Administration5.1%

20 best online courses for directory assistance operators

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1. Azure Active Directory And Azure AD Domain Services

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Learn how Azure Active Directory, On-Premises Active directory and Azure AD Domain Services (AADDS) integrate together...

2. Azure - Active Directory

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Learn Azure as it pertains to Active Directory...

3. PowerShell for Active Directory Administrators

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Use Power Shell to manage Active Directory users, computer, groups, security settings and more on Windows Server...

4. Active Directory on Windows Server

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Learn how to deploy and manage all aspects of Active Directory, Group Policy, DNS and many more technologies...

5. Identity & Access Management - Azure Active Directory

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Learn about Identity, Directory , SAML , OAUTH , Open ID Connect , Identity Security and Azure Active Directory...

6. Azure Active Directory Masterclass

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Learn to be a Subject Matter Expert (SME) on Azure Active Directory...

7. Active Directory & Group Policy Administration for IT Techs

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Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

8. [Active Directory] Management using Windows PowerShell

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[Power Shell] Simplified practical knowledge for automation & management of [Active Directory] using Windows Power Shell...

9. Virtual Assistant Training, a Complete Guide: Work From Home

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Rock Star Virtual Assistant Training: Create an online business + become a freelancing virtual professional in any field...

10. How to automate active directory labs for pentesting

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How to automate active directory based demo labs for pentesting, hacking and training requirements...

11. Active Directory Pentesting Full Course - Red Team Hacking

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Attacking and Hacking Active Directory...

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Live Free. Work Virtually. Virtual Assistant Training...

13. Active Directory and Windows Server 40+ Hour with Labs

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Domain Controllers (DC), Global Catalog, FSMO, Groups, Users, Security, Domains and Forests ,Trusts, GPO, much more....

14. Azure Active Directory: An Introduction to Azure AD

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An Intro to Azure AD through Interactive Labs, Video Demos, Lectures, Flashcards, & 200+ Downloadable Slides...

15. Active Directory & Group Policy Lab

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Learn REAL job skills and stack your resume with the experience you will gain in this course!...

16. TOTAL: Active Directory with Windows Server 2016

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Identity, Access, and Authentication with Microsoft AD and Identity with Windows Server 2016...

17. Active Directory Pentesting With Kali Linux - Red Team

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Attacking and Hacking Active Directory With Kali Linux Full Course - Red Team Hacking Pentesting...

18. Learn To Create AI Assistant (JARVIS) With Python

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How To Create AI Assistant (JARVIS) With Python Like the One from Marvel's Iron Man Movie...

19. Azure Active Directory for.NET Developers (AD and B2C)

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Learn how to authenticate API and .NET Web Application with Azure Active Directory and B2C (external logins)...

20. LDAP Directory Services : Concepts, Setup and Configuration

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The best course on LDAP and Directory Services essentials. Learn LDAP setup in a practical way and get hand on !!...

Average directory assistance operator salary by education level

Directory assistance operator education levelDirectory assistance operator salary
High School Diploma or Less$44,347

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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