Disability examiner job description

At The Standard, you'll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right - across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.

Ready to reach your highest potential? Let's work together.

Job Summary:

Secure and analyze claim documentation; make benefit decisions and payments on long term disability claims in accordance with policy provisions and department guidelines. Provide responsive customer service to survivors, policyholders and internal stakeholders.

Principal Duties & Responsibilities:

* Investigate, secure and analyze information pertaining to insured's eligibility for survivor benefits within the long-term disability contract; identify file/fact/contract discrepancies and outstanding issues and secure additional documentation as needed while investigating within prescribed timeframes.

* Within authority level, independently make and communicate claim decisions and issue correct survivor benefits.

* Proactively communicate and respond to claim inquiries from insureds, beneficiaries, policyholders and internal stakeholders; resolve issues through effective oral and written communication by involving appropriate people within, or outside the department or company; effectively and professionally represent the company in all interactions.

* Participate in special projects as assigned.

Individuals must be organized with the ability to identify and shift priorities to support the team and department in a dynamic environment. Team members should support Life Waiver processes where applicable.

Job Specifications:

Education: Associate's degree in business, science or related field.

Experience: One year of work experience with emphasis on analysis, critical thinking, decision making, meeting deadlines, and customer service or relevant experience. Professional certification required: None.

Physical Demands:

None

#LI-REMOTE

Note: The Standard is required to provide a reasonable estimate of the pay rate for this role when hiring a Colorado resident. The salary for employees working in Colorado in this role is listed below. The Standard's package also includes incentive plan participation and comprehensive benefits including medical, dental, vision, retirement, and paid time off.

* Please note, eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Hourly Pay Range:

18.13 - 28.37

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.