How to hire a disability program navigator

How to hire a disability program navigator, step by step

Here's a step-by-step disability program navigator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a disability program navigator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new disability program navigator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your disability program navigator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a disability program navigator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A disability program navigator's background is also an important factor in determining whether they'll be a good fit for the position. For example, disability program navigators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents disability program navigator salaries for various positions.

   Type of Disability Program Navigator	Description	Hourly rate
   Disability Program Navigator	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$15-28
   Resident	A resident, often known as a resident physician, is a medical doctor who just graduated from medical school and pursued the residency program for further training. Residents work with health care team members to provide direct medical care by diagnosing medical problems and devising appropriate treatment plans... Show more	$21-39
   Volunteer	Volunteers are usually unpaid individuals who render their service to a company or organization. Most of the time, volunteers are skilled in specific areas needed by the organization but prefer to provide free service... Show more	$11-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Medicaid
   • Community Resources
   • Service Coordination
   • Outreach Efforts
   • Technical Assistance
   • Community Agencies
   • Community Support
   • Community Organizations
   • One-Stop
   • Social Security Administration
   • Local Agencies
   • Program Operations
   • Government Agencies

   Responsibilities:

   • Assist in achieving and maintaining DoD certification and national accreditation where applicable.
   • Used platforms like SharePoint and AccuTrack to facilitate appointment creation, appointment cancellations, and provide detail information about appointment availability.
   • Used platforms like SharePoint and AccuTrack to facilitate appointment creation, appointment cancellations, and provide detail information about appointment availability.

3. Make a budget

   Including a salary range in your disability program navigator job description is a great way to entice the best and brightest candidates. A disability program navigator salary can vary based on several factors:

   • Location. For example, disability program navigators' average salary in south carolina is 51% less than in district of columbia.
   • Seniority. Entry-level disability program navigators earn 46% less than senior-level disability program navigators.
   • Certifications. A disability program navigator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a disability program navigator's salary.

   Average disability program navigator salary

   $44,059yearly

   $21.18 hourly rate

   ---

   Entry-level disability program navigator salary

   $32,000 yearly salary

   Updated December 18, 2025

4. Writing a disability program navigator job description

   A job description for a disability program navigator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a disability program navigator job description:

   Disability program navigator job description example

   NCRA offers a variety of support services for formerly incarcerated individuals with a particular focus on reducing barriers for post-secondary access and persistence in order to reduce recidivism in Washtenaw County, Michigan. AmeriCorps' Navigation Coaches will provide direct technical coaching and assistance and work to make the post-secondary campus climate more accessible and less intimidating. Coaches will receive training to help identify mental health and trauma resources for participants. In addition, coaches will serve as an advocate for returning citizens in post-secondary systems and programs to ensure access and program persistence. AmeriCorps Navigation Coaches meet with each student from their caseload for 45 minutes weekly. Evidence-based practices such as including one-to-one interventions, data-centered advising, and culturally relevant resources and interventions. Initial intake forms, quarterly reviews, on-campus and off-campus resource navigation, academic readiness support, and technology resources will be provided by the AmeriCorps Navigation Coaches in order to set up the student for success. Each Navigation Coach will be situated at either an educational institution or local non-profit that services formerly incarcerated individuals. Coaches will receive training in both areas of access and persistence. This includes but is not limited to: 1. Academic Support: Items such as applying to post-secondary opportunities; requesting transcripts; submitting a FAFSA, technology assistance, and communications with faculty. 2. Non-Academic Support: Items such as how to create a budget, develop a work/school/life balanced schedule, engagement in co-curricular and professional activities relevant to their degree and serving as an advocate for the participants in their caseload. Further help on this page can be found by clicking here.
   
   Member Duties : Each Navigation Coach will be situated at either an educational institution or local non-profit that services formerly incarcerated individuals. Coaches will receive training in both areas of access and persistence. This includes but is not limited to: 1. Academic Support: Items such as applying to post-secondary opportunities; requesting transcripts; submitting a FAFSA, technology assistance, and communications with faculty. 2. Non-Academic Support: Items such as how to create a budget, develop a work/school/life balanced schedule, engagement in co-curricular and professional activities relevant to their degree and serving as an advocate for the participants in their caseload.
   
   Program Benefits : computer , Training , Education award upon successful completion of service , Living Allowance .
   Terms :
   
   Permits attendance at school during off hours , Permits working at another job during off hours , Car recommended .
   
   Service Areas :
   
   Education , Ex-Offender Reentry .
   
   Skills :
   
   Community Organization , Mentoring , Education , Social Services .

   Copy this example

   

5. Post your job

   There are a few common ways to find disability program navigators for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your disability program navigator job on Zippia to find and recruit disability program navigator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit disability program navigators, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new disability program navigator

   Once you have selected a candidate for the disability program navigator position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new disability program navigator. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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