Bilingual Customer Service Jobs At Disabled Veterans National Foundation

Are you interested in helping people connect with information and resources that equip them with Christian Principles to enjoy everyday life? Do you enjoy working in a fast paced dynamic environment? We have an exciting position to share. This is a wonderful opportunity to join our mission to Share Christ - Love People by providing excellent service to the friends and partners of Joyce Meyer Ministries by processing resource orders, answering prayer calls and providing resource information with an emphasis on competency, courtesy, compassion and consistency. We continue to create and innovate new ways to promote unchanging truth of the Gospel of Jesus Christ. We help those who are hurting in practical ways that make a difference. The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People. Responsibilities: Builds lasting relationships with friends and partners Understand and strive to meet or exceed customer care metrics Engages in active listening, both verbal or written, and responds accordingly with efficiency and accuracy Respond to written communication and verbal responses over the phone Maintains knowledge of our resources, current and past campaigns via tools provided Ability to enter data with speed and accuracy Qualifications: Proficient with Microsoft Office 365 - Outlook, Word, Excel Knowledge of contact center software helpful Customer service experience preferred Agile professional with ability to juggle multiple priorities Ability to work independently with minimal direction Ability to work in a team environment and be detail oriented Excellent verbal and written communication skills Strong typing skills Ability to learn new software & systems, technology and processes Ability to remain calm in a stressful situation Education: High school diploma We've got you covered with perks: Mission-driven job that also pays Medical Plan with no out-of-pocket premiums Generous HSA contributions Free Dental Free long-term disability and life insurance Wholistic Wellness Program Employee Assistance Program for you and your family 403(b) generous matching Discount on ministry resources Options to work from home with a hybrid work environment Paid time off Professional Development Tuition Reimbursement *Note: Please ensure you are utilizing the most current, updated version of your browser. Supported browsers include; Google Chrome (Latest version), Mozilla Firefox (Latest version), Microsoft Internet Explorer Version 11 and Microsoft Edge, as well as Apple Safari Version 9.0 and later.*

THE ROLE FrontStream is seeking a Customer Support Representative, a motivated, tech-savvy individual with a passion for excellent customer care. As a Customer Support Representative, you are the primary point of contact for our clients. You will advise clients how to best utilize our products, resolve technical issues and demonstrate how to configure and use the platform features to achieve fundraising success. You will act as an internal customer advocate by communicating ideas and suggestions to our internal product and development teams to improve our product innovation and services. WHAT YOU'LL DO Professionally handle a high-volume of incoming calls, voice mails and emails to ensure that customer issues and support tickets are resolved both promptly and accurately with the highest possible degree of respect and urgency. Work with users to identify, troubleshoot, and resolve issues as well as collect feedback that will help improve our products and services. Provide top-notch customer service consultation, product demonstrations and problem-solving to help our customers succeed using our platform Use your daily interactions to suggest, create and update best practices, knowledge base articles, short videos or other content that may help future customers and increase value of online support resources Collaborate with internal constituents in product, customer success and professional services teams Provide a positive, friendly, and personalized experience to each customer who reaches out to us.Help our customers achieve their goals, deliver an immediate impact to the overall customer satisfaction, and obtain a solid foundation of customer service in the software technology industry OUR AWESOME BENEFITS 100% Remote Work! No more 'when will we have to go back into the office' worries. FrontStream supports remote employees all over North America Complete health, vision, and dental insurance FSA & HSA No rigid vacation policy, instead FrontStream provides employees with 'Responsible Time Off' - we trust you to take the time you need when you need it Paid holidays 401(k)with employer match DIVERSITY STATEMENT At FrontStream, diversity is fundamental to how we grow and manage our business. We're committed to building a diverse workforce that cultivates and supports individuals of all backgrounds, and we strongly encourage people of different races, ethnicities, sexual orientations, gender identities, veterans, and persons with disabilities to apply. FrontStream is an equal opportunity employer, and we will welcome everyone to our team!

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there's no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you'll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community. As a Customer Service Representative you are responsible for handling incoming phone calls and being the primary customer interface for inquiries. Our service representatives inform and educate as well as serve as member advocate, building trust in our abilities and being the voice of the customer. By using established best practices, attending ongoing training and utilizing resources and tools you will serve as the expert to help navigate through the challenging world of insurance. Our representatives must be talented dedicated people who possess a passion for providing best in class service and want to make a difference in the lives of our member. Candidates applying to this position must reside within the state of Nebraska or immediate Omaha metro at the time of application. Candidate must have distraction free environment in order to take back-to-back calls throughout the day and possess high speed internet. Pay for this position is an annual salary of $42,640 Training for this position is remote and lasts approximately 9-12 weeks long (Monday - Friday from 8:00am - 4:30pm CST). After training is completed - all employees must be able to work any 8.5-hour shift Monday - Friday within the hours of 7:30am - 6:00pm CST. Customer Services hires for classes and we anticipated class start dates: Summer 2025 * Applicants for this role may not receive immediate feedback regarding their application. If you would like to be considered for one of the future anticipated start dates, we welcome you to apply and when we begin officially hiring for our next start date, we will review your application! What you'll do: Interfaces with customers via telephone, written correspondence, fax, web, and/or electronic mail. Research customer information utilizing appropriate systems, policies, regulations, procedures and other reference materials to effectively respond to and resolve customer issues. Elevates sensitive customer requests when necessary. Comply with State and Federal regulations and mandates, which are continually changing, thus creating a very dynamic environment, candidate is responsible to take initiative to stay current on policies and procedures required to support the customer and to ensure compliance. Accountable to remain current on knowledge of diverse products and proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability. To be considered for this position, you must have: High School Diploma or Equivalent and three years of experience in a complaint type customer service office setting (health insurance or related field preferred). An equivalent combination of education and experience may be substituted for this requirement. Availability for training 9-12 weeks in length. The strongest candidates for this position will also possess: Basic medical/dental terminology and contract interpretation is a plus. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers. We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

Replies within 24 hours Benefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Do you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you!As a Customer Service Representative at Mosquito & Pest Authority, you will play an integral role in maintaining loyal customer relationships. Our Customer Service Representatives are great communicators with strong phone skills and proficiency in computer data entry. In this position, you will have the opportunity to work with both current and potential customers, as you handle service inquiries, concerns, and requests about our products and services.If you're committed to excellent customer service and enjoy helping others, this is a great opportunity for you! Essential Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Answer customer calls and provide general information regarding product pricing, availability, and order details. Responsible for achieving an acceptable conversion rate of inbound prospective customer call to customers. Communicate effectively with service technicians, managers, and customers to ensure high quality and timely expedition of customers. Work flexible schedule as required to meet weekly responsibilities, including occasional weekend hours. Requirements: High School graduate / GED Strong communication skills - verbal and written Proficiency with the all Microsoft Office platforms Perks: Paid training Work life balance Competitive compensation Commission plus hourly pay Healthy approach to work/life balance 401K Paid time off & paid holidays Employee benefit programs available About Us:Our mission is simple: help protect families from mosquitoes and the diseases they carry. Each and every one of our team members is dedicated to providing the best services out there so our customers can enjoy the outdoors with peace of mind. Join our team today! By applying to this position, I understand that I am applying to work at a location that is owned and operated by an independent franchisee, not Mosquito Authority Corporate. I acknowledge that each independent Mosquito & Pest Authority franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Mosquito Authority Corporate is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. Flexible work from home options available. Compensation: $15.50 - $21.50 per hour WHO YOU ARE 1. Enjoy working outdoors 2. Self-starter and highly motivated 3. Can work independently 4. Enjoy engaging with clients WHO WE ARE 1. Nationally recognized brands 2. Competitive pay 3. Safe working environment 4. Team atmosphere Our mission is simple: Help protect families from mosquitoes, ticks and other pests and the diseases they carry . The best part? There's no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.

Responsibilities Participate in ongoing Family Services program development and delivery. Provide clinical, coaching, and other services that maintain psycho-educational environment for participants. Provide training experiences and general education for family members of individuals impacted by mental health and substance use challenges. Facilitate and maintain responsibility for contacting family members and support person(s) when appropriate. Delivery of Care: provide clinical and/or coaching services and education to Family Services program participants according to the HBFF's standards of care, policies, and procedures. Service Innovation: participate and contribute to program development content, updates, and delivery standards, as directed by Regional Supervisor. Internal & External Engagement: at the direction of Regional Supervisor, represent Hazelden services to various audiences to ensure consistent knowledge regarding services, processes and participation. 60% weekday 9am - 5pm, 40% nights and weekends and up to 20% travel are expected for the role. This position would require work at both Plymouth and Center City. Qualifications Required Qualifications: Bachelor's Degree in Human Behavior, Counseling, Child Development or a related field Alternatively, Associates degree plus 5 years of related work experience Minimum of three years' experience working with children and/or family members Independent Mental Health License: LMHC, LMFC, LCSW, LPC, LPCC, LMFT, APCC, LADC, or CADC/LCADC Minimum of two years' experience working in Addiction Treatment & Recovery field Proficiency with technology and computer skills to document in an electronic health record system, attend virtual meetings, and manage outlook emails and calendars Current CPR certification or obtain within 30 days (fully remote work employees exempt). Certification must be from American Red Cross or American Heart Association. Preferred Qualifications: Spanish fluency Overview The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is - at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs. What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope. Being "a best place to work" is a strategic goal of Hazelden Betty Ford Foundation and it's a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work. We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including: Competitive Health, Dental and Vision Plans Retirement savings plan with employer match Paid time-off Tuition reimbursement The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Salary new (max and min) USD $64,361. 00 - USD $82,239. 00 /Yr.

Call Center Lead Generator - MUST LIVE IN INDIANA Renewal by Andersen - Metro and MidwestRenewal by Andersen windows is the custom division of Andersen windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.This position plays an integral role within our Inside Sales team and overall strength of our company. This role would be a work from home position; must live in INDIANA. All characteristics for this role will include, but are not limited to, the following: Primary Responsibilities:- Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues- Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards- Managing high volume of inbound and outbound calls while multitasking through various systems Qualifications:- Minimum 2 years of Sales experience- Bilingual is a plus- High School diploma or equivalent- Sales mindset and metrics driven- Ability to work varying shifts, including some evenings and weekends- Must live in Indiana to be considered for this position- Our 3 week, paid training will take place fully remote Compensation and Benefits:- $19.25/hr with uncapped commission structure based on appointments set - most reps are making at least $20-$25/hr with commission- Full insurance package, including medical, dental, vision, and life for full-time employees- 401(K) program for full-time employees- PTO- Student Loan Reimbursement Program- Advancement opportunities - we promote from within! Schedule:- Remote work- Must be able to work some morning and evenings shifts, and one weekend shift every week.- Must have the ability to work until 10:30pm at least ONCE a week.- Days off will not be consecutive- Must be available to work during operating hours: Monday-Friday: 7:50am-10:30pm, Weekends: 8:50am-8pm #LI-DNISMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

Bilingual Call Center Agent, Community Impact Call Center100% Remote within California, Must reside in California ending 10/31/2025 We are seeking Bilingual Call Center Agents to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California. What You'll Do We are seeking Bilingual Call Center Agents to join the Foundation's Community Impact Call Center to provide outstanding customer service and technical assistance to families who receive social services across the state. Primary responsibility is to provide accurate information about eligible benefits, answer questions and inquiries, troubleshoot issues, document case notes and escalate inquiries when necessary. Provide professional, resourceful, and empathetic support to callers, handling inquiries related to benefits and eligibility. Assess eligibility by reviewing client information against established program requirements. Research inquiries using available resources, ensuring calls are routed to the appropriate departments or personnel. Manage multiple tasks simultaneously, remaining calm under pressure during peak call volumes or challenging interactions; apply effective de-escalation techniques when necessary. Escalate complex or high-priority cases to management or specialized teams, conducting thorough follow-ups and providing detailed documentation. Accurately Document call notes, reports, and updates in the Customer Relationship Management (CRM) system. Collect and evaluate relevant data to resolve complaints or inquiries, ensuring all actions taken are recorded with precision. Monitor and report emerging trends or recurring issues in customer calls to inform process improvements. Conduct outbound outreach to families or individuals when required, ensuring effective communication and follow-through. Collaborate with internal departments to manage administrative tasks and coordinate efforts to meet customer needs. Attributes for Success Exceptional interpersonal, customer service, problem-solving, critical thinking, verbal and written communication, and conflict resolution skills. Ability to work effectively with diverse groups of individuals. Proficient in troubleshooting various CICC applications and services. Strong written and verbal communication skills. Skillful application of problem-solving techniques to provide effective customer service. Effective communication with individuals from diverse socio-economic, educational, and cultural backgrounds. Experience in handling inbound and outbound service calls over the phone. Ability to work remotely and navigate various technology platforms (Zoom, MS Office Suite-Teams, Outlook, Salesforce Lightning and other database programs, Google Suite, etc.). Bilingual in Spanish required. We're recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people's lives for the better Our work holds great weight and responsibility, and the opportunity to impact the lives of millions Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol. Benefits Competitive compensation, generous PTO, holidays Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings CalPERS retirement program and optional 403(b) and 457 Retirement plans Tuition reimbursement Public Service Loan Forgiveness certified employer If you have any additional questions related to this position, please email us at **********************. Budgeted Hourly Pay Range: $22.00 - $23.10 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

Call Center Agent, Community Impact Call Center100% Remote within California, Must reside in California ending 10/31/2025 We are seeking Call Center Agents to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California. What You'll Do We are seeking Call Center Agents to join the Foundation's Community Impact Call Center to provide outstanding customer service and technical assistance to families who receive social services across the state. Primary responsibility is to provide accurate information about eligible benefits, answer questions and inquiries, troubleshoot issues, document case notes, and escalate inquiries when necessary. Provide professional, resourceful, and empathetic support to callers, handling inquiries related to benefits and eligibility. Assess eligibility by reviewing client information against established program requirements. Research inquiries using available resources, ensuring calls are routed to the appropriate departments or personnel. Manage multiple tasks simultaneously, remaining calm under pressure during peak call volumes or challenging interactions; apply effective de-escalation techniques when necessary. Escalate complex or high-priority cases to management or specialized teams, conducting thorough follow-ups and providing detailed documentation. Accurately Document call notes, reports, and updates in the Customer Relationship Management (CRM) system. Collect and evaluate relevant data to resolve complaints or inquiries, ensuring all actions taken are recorded with precision. Monitor and report emerging trends or recurring issues in customer calls to inform process improvements. Conduct outbound outreach to families or individuals when required, ensuring effective communication and follow-through. Collaborate with internal departments to manage administrative tasks and coordinate efforts to meet customer needs. Attributes for Success Exceptional interpersonal, customer service, problem-solving, critical thinking, verbal and written communication, and conflict resolution skills. Proficient in troubleshooting various CICC applications and services. Strong written and verbal communication skills. Skillful application of problem-solving techniques to provide effective customer service. Effective communication with individuals from diverse socio-economic, educational, and cultural backgrounds. Experience in handling inbound and outbound service calls over the phone. We're recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people's lives for the better Our work holds great weight and responsibility, and the opportunity to impact the lives of millions Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol. Benefits Competitive compensation, generous PTO, holidays Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings CalPERS retirement program and optional 403(b) and 457 Retirement plans Tuition reimbursement Public Service Loan Forgiveness certified employer If you have any additional questions related to this position, please email us at **********************. Budgeted Hourly Pay Range: $21.00 - $22.05 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. * Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. * Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused * May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Roanoke, Virginia): * To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. * Schedule is provided two to three weeks in advance Pay Information: * Starting rate $18.36/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * High school diploma or equivalent required * Customer service experience and effective verbal communication skills are required * A current, valid driver's license with good driving record is required. * Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. * At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. * Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): * Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) * Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental, and Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting 15 days a year; based on type of job and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% company match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

divh1span class="emphasis-3"Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. /span/h1h1ibBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?/b/i/h1p style="text-align:inherit"/ph2/h2h1span class="emphasis"bJoin us-Where your Career is a Force for Good!/b/span/h1p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bJob Description:/b/ppb We provide Paid-Training - no prior medical experience required!/b/pdivdivdivdivdivdivdivp/pp Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. /pp/pp When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. /pp/ppb Where Your Career is a Force for Good!/b/pp/ppb WHAT YOU NEED TO KNOW (Job Overview):/b/ppb When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. /b/pp/ppb The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: /ba href="************* safelinks. protection. outlook. com/?url=https%3A%2F%2Frdcrss. org%2Flifesavingroleamp;data=02%7C01%7Ckathryn. garlock%40redcross. org%7C7fe426c6edee45b3da0308d69381d8b5%7Cdd5b5d42c0d34ad2b5f160edb3af2771%7C0%7C0%7C**********59662977amp;sdata=5kDK3SW%2B8K0jDOqxThXGlWlCoqifOc3V45aB0ehsje0%3Damp;reserved=0" target="_blank"spanspanspanspanspanspanrdcrss. org/lifesavingrole/span/span/span/span/span/span/a br/ /ppb WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):/b/pullip Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. /p/lilip Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. /p/lilip Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused/p/lilip May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. /p/li/ulp/pdivpbispan Standard Schedule /span(Roanoke, Virginia)/i/bbispan: /span/i/b/pullip To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. /p/lilip Schedule is provided two to three weeks in advance/p/li/ulp/ppbi Pay Information: /i/b/pullip Starting rate $18. 36/hour/p/li/ulp /p/divdivpb WHAT YOU NEED TO SUCCEED (Minimum Qualifications):/b/pullip High school diploma or equivalent required/p/lilip Customer service experience and effective verbal communication skills are required/p/lilipA current, valid driver's license with good driving record is required. /p/lilip Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is spanspanspanrequired. Position/span/span/span may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. /p/lilip At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. /p/lilip Basic computer skills are required. Must be proficient with Microsoft office applications. /p/li/ul/divdivdivp/p/divdivpbspan WHAT WILL GIVE YOU THE COMPETITIVE EDGE/spanspan (Preferred Qualifications)/spanspan:/span/bspan /span/p/divdivullipspanspan Prior healthcare or phlebotomy experience/spanspan (CNA, MA, EMT, /spanspanetc. /spanspan)/span/span/p/lilipspanspan /span/spanspanspan Prior leadership experience/span/spanspan /span/p/li/ul/div/divpbr/bBENEFITS FOR YOU:/b/pp As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:/pullip Medical, Dental, and Vision plans/p/lilip Health Spending Accounts amp; Flexible Spending Accounts/p/lilip PTO: Starting 15 days a year; based on type of job and tenure/p/lilip Holidays: 11 paid holidays comprised of six core holidays and five floating holidays/p/lilip 401K with up to 6% company match/p/lilip Paid Family Leave/p/lilip Employee Assistance/p/lilip Disability and Insurance: Short + Long Term/p/lilip Service Awards and recognition/p/li/ul/div/div/div/div/div/div/divh2/h2p style="text-align:inherit"/ph2ibApply now! Joining our team will provide you with the opportunity to /b/i/h2h2bimake your career a force for good!/i/b/h2p style="text-align:inherit"/pp style="text-align:left"iThe American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. /ibr/ /pp style="text-align:left"span class="emphasis"ib Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. /b/i/spanbr/ /pp style="text-align:left"spanspan AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the spanspanspan class="WCO0"workforce. American/span/span/span Red Cross is proud to be an a href="************ americorps. gov/partner/partnerships/employers-national-service" target="_blank"EONS/a /span/spanspanspanpartner and share our employment opportunities with the network of organizations. /span/span/pp style="text-align:inherit"span /span/pp style="text-align:left"span Interested in Volunteering? /span Visita href="************ redcross. org/volunteer/become-a-volunteer/urgent-need-for-volunteers. html" target="_blank" spanspanspanspan class="WCO0"redcross. org/volunteertoday/span/span/span/span/a to learn more, including our most-needed volunteer positions. /pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"To view the EEOC Summary of Rights, click here: a href="************ eeoc. gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20. pdf" target="_blank"Summary of Rights/a/p/div

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. * Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. * Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused * May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Richmond, Virginia): * To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. * Schedule is provided two to three weeks in advance Pay Information: * Starting rate $18.36/hour. Pay may increase depending on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * High school diploma or equivalent is required * Customer service experience and effective verbal communication skills are required * A current, valid driver's license with a good driving record is required. * Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. * At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. * Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): * Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) * Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental, and Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting 15 days a year; based on type of job and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% company match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

div class="col col-xs-7 description" id="job-description" p style="line-height:1.2;margin-top:16px;margin-bottom:16px;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#0e101a;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"We are/span/span/span/span/span/spanspan style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#0e101a;"span style="font-weight:700;"span style="font-style:normal;"span style="text-decoration:none;" /span/span/span/span/span/spanspan style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-style:normal;"span style="text-decoration:none;"one of the leading Customer Acquisition firms in the bVirginia Beach area/b/span/span/span/span/spanspan style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;". Our focus on direct customer service is unparalleled!/span/span/span/span/span/span/pp style="line-height:1.2;margin-top:16px;margin-bottom:16px;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Our Entry Level Customer Service Representative will work in an environment that is centered on being a part of a team and being included in a family atmosphere. We bring together diverse individuals who have an array of expertise, skills, and potential to help us create progressive promotional sales solutions for our clients. /span/span/span/span/span/spanspan style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#0e101a;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"We are/span/span/span/span/span/spanspan style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#0e101a;"span style="font-weight:700;"span style="font-style:normal;"span style="text-decoration:none;" /span/span/span/span/span/spanspan style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"looking for key individuals to provide customer service and promotional sales knowledge to our client base./span/span/span/span/span/span/pp style="line-height:1.2;margin-top:16px;margin-bottom:16px;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Join a company that invests in its employees and truly wants YOU to succeed./span/span/span/span/span/span/pp style="line-height:1.2;margin-top:16px;margin-bottom:16px;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"We provide our Representatives with:/span/span/span/span/span/span/pulli style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Comprehensive One on One Training by a National Sales Manager/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Travel opportunities/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Opportunity For Community and Charity Involvement/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Flexible Scheduling/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Numerous Advancement Opportunities/span/span/span/span/span/span/li/ulp style="line-height:1.2;margin-top:16px;margin-bottom:16px;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"REQUIREMENTS:/span/span/span/span/span/span/pp style="line-height:1.2;margin-top:16px;margin-bottom:16px;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"ALL APPLICANTS MUST BE LOCAL. amp; AVAILABLE IMMEDIATELY /span/span/span/span/span/span/pp style="line-height:1.2;margin-top:16px;margin-bottom:16px;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"AND POSSESS THE FOLLOWING QUALITIES:/span/span/span/span/span/span/pulli style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"FULL-TIME AVAILABILITY/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"TEAM PLAYER/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"GREAT COMMUNICATION SKILLS/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"ABILITY TO EXCEL IN UNSUPERVISED SOLO ASSIGNMENTS AND WELL AS TEAM ASSIGNMENTS AND PROJECTS/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"COMFORTABLE WITH SALES/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"ENERGETIC PERSONALITY/span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"DEGREE IS NOT NECESSARY: AMBITION, LOYALTY, AND MOTIVATION IS./span/span/span/span/span/span/li/ulp style="line-height:1.2;"span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:'Times New Roman', serif;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"#LI-Onsite/span/span/span/span/span/span/pbr/ /div

RESPONSIBILITIES: Oversee all E-Commerce customer service activities, including responding to inquiries via email and phone, ensuring prompt follow-ups for customer satisfaction, and managing returns and shipping claims. Monitor and update online marketplaces, maintain performance ratings, and support order fulfillment, including local pickups. Collaborate with department leaders to address quality control issues and provide performance feedback. Offer administrative support to the E-Commerce management team and fill in for team members as needed, while adhering to company policies and procedures. DUTIES Responsible for all activities related to E-Commerce customer service. Responds to customer service inquiries through email/phone and follow-up to ensure customer satisfaction. Facilitates the scheduling, picking and handling of local pickup orders. Monitors online marketplaces and update marketplaces as required. Provides guidance to other Managers and Coordinators regarding staff performance with production quality and/or other performance deficiencies that arise from customer reports. Works with department leaders to correct quality control issues to increase customer satisfaction. Processes daily returns. Processes all shipping claims. Monitors online marketplace performance rating to ensure we achieve company expectation. Provides administrative support for the E-Commerce management team regarding customer service, reporting and order fulfillment. Provides detail-oriented customer service through accurate and efficient work. Fills in for other E-Commerce associates as needed or during absence. Maintains and adhere to all company and departmental policies and procedures. Performs other duties as assigned. POSITION REQUIREMENTS: Minimum Qualifications High school diploma or equivalent. Must have excellent organizational skills. Must be an excellent communicator, both verbally and in writing. Must be familiar with online marketplaces like eBay and Amazon. Must exhibit a professional image and positive attitude consistently. Must be able to continually provide feedback for process improvements. Must be able to meet daily goals and timeliness with minimal supervision. Must be a reliable team member who is aware of the work needs of others. Must be proficient with standard office software, email, and telephone systems. Must be able to effectively manage inquiries, follow up with customers, and support order fulfillment promptly and professionally. Preferred Qualifications Experience providing administrative support in various E-Commerce roles. Demonstrated experience in customer service in an E‑Commerce or online retail environment. Proven ability to monitor performance metrics and address quality control issues collaboratively. Physical Demands: Mobility: Must be able to navigate warehouses, including walking and standing for long periods. Lifting Requirements: Must be able to lift or carry donation containers and jewelry weighing up to 25 pounds. Posture & Movements: Prolonged periods of sitting, with frequent use of hands and fingers for typing, mouse usage, and handling small objects. Must also be able to reach, bend, stoop, and climb ladders or stairs as necessary. Manual Dexterity: Must be able to operate standard office equipment, handle small jewelry items and operate digital tools necessary for E-commerce operations. Vision Requirements: Must possess accurate close-up vision is necessary for detailed inspection, photography, computer and digital work. Communication: Requires consistent verbal and written communication, including video calls, phone calls, and email correspondence with team members, vendors, and customers. Working Conditions: Work is performed in a warehouse environment with exposure to varying temperatures and moderate noise levels. May occasionally be exposed to dust and odors from inventory items. Use of personal protective equipment (PPE) as required by safety protocols. Flexible work schedule, including potential evening or weekend shifts during peak operational periods. WHAT WE OFFER: In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you'll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job…You will find a career with a cause! To learn more about our company and team, please visit our website: ******************** Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. At Rappahannock Goodwill Industries, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.