Become A Disaster Recovery Manager

* Serves as primary point of contact within Information Technology for managing Arrow's Disaster Recovery programs.
* Partners closely with the Business Continuity Planning (BCP) team and IT leaders across the company, addressing strategy and tactics for availability, resiliency, and risk.
* Manages the BCP/DR tools; create, update, and maintain action plans, playbooks, and processes with business owners.
* Oversees and manages periodic disaster recovery test exercises, ensuring Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) are met.
* Performs crisis management and steers teams in the unlikely situation of a business impacting event.
* Provides insights and recommendations for technology locations globally including data centers, colocation facilities, and smaller sites.
* Innovates with new technology solutions such as hyperconverged, cloud-based, and distributed application design for reducing Time To Recover (TTR) and maximizing uptime.
* Develops processes for ensuring compliance with business, legal, and regulatory requirements.
* Creates and manages budgets for disaster recovery contracts, vendors, and internal teams.
* Travels for DR activities and to develop relationships with business leaders (Less than 20

* Oversee daily operations of multiple levels of staff and multiple functions across one or more business units.
* Manage day to day site operations, supervisor leadership (internal and external to organization), and accountability for financial and non-financial results (budgets and actuals).
* Provide expertise or general support to teams reviewing, researching, investigating, and processing.
* Authorize the appropriate payment or refers claims to investigators for further review.
* Conduct data entry and re - work; analyzes and identifies trends and provides reports as necessary.
* Lead project management and implementation initiatives

* As a direct report to the VP of Service Operations and Control, you will have responsibility for: Lead and enhance the comprehensive DR strategy/plan for recovering critical business services in the event of a crisis, in cooperation with Business Units, Application Teams, Hosting Vendors, Technical Functional Teams, Management and other stakeholders.
* Current experience in Cloud, Hybrid and Data Center based recovery strategies, technologies, and methodologies.
* Manage the disaster recovery plans to ensure that the agreed upon recovery objectives of the business can be achieved.
* Maintain a comprehensive DR testing schedule and coordinate annual exercises.
* Undertake quality reviews of all procedures and ensure that improvements are incorporated into the testing schedule.
* Cooperate with application and business teams to maintain awareness of DR objectives within supported business areas.
* Participate in regular reviews of each business area BIA, at least annually, to ensure the DR plan accurately incorporates all business processing requirements.
* Provide input to requirements and manage contracts with providers of third-party recovery servicesEmployer's Job# 17
* Please visit job URL for more information about this opening and to view EOE

* I.T.
* Computer Systems Managers manage and direct an Information Technology area at a College or University level.
* They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical issues within their assigned area(s) of responsibility.
* They may manage major and/or large, complex information systems activities and/or manage a unit or group.
* This job is in CUNY's Classified Managerial Service.
* The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html
* CONTRACT TITLE
* Computer Systems Manager
* FLSA
* Exempt
* CAMPUS SPECIFIC INFORMATION
* The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) support the IT and telecommunications needs of CUNY's 24 colleges.
* CIS supports enterprise IT and applications; develops new technologies that advance University's core mission; builds, upgrades and maintains the University's network; operates the University's Data Center and help desk; develops disaster recovery and business continuity plans; and leads the CUNYfirst Enterprise Resource Planning Project (ERP), which integrates 25 university systems, covering student administration, financial management, and human resources.
* Reporting to the Director of Data Center Operations, the IT Disaster Recovery Manager will manage the deployment and continuous availability of applications residing within the primary and back-up data center (disaster recovery site) and disaster recovery related contingency planning while unifying technical resources within CIS in the event of service disruptions or operational risks.
* The manager will lead the development, implementation and maintenance of a Disaster Recovery Program to include disaster recovery planning, risk assessment, testing and ongoing process improvement.
* Key responsibilities include, but are not limited to:
* Develops and oversees a Disaster Recovery (DR) plan for Central Office IT operations.
* Coordinate with technical units and application owners dedicated to DR to ensure procedures and configurations are maintained and updated.
* Serves as project manager and first point of contact to ensure Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) are achievable and realized.
* Participates and serves as a resource in the development of policies, procedures and guidelines for IT system recovery plans, and crisis management.
* Maintain the organization's Disaster Recovery project plans and failover procedures.
* Identify areas where existing DR policies and procedures may require change or where new ones may need to be developed.
* Coordinates DR testing, including the scheduling, execution, monitoring and review of DR tests.
* Ensures configuration changes made at the primary data center are appropriately replicated to the backup data center, including procedures, hardware, network equipment, software and data.
* Stay current on technology focused DR professional practices and industry trends to continually develop and maintain a resilient DR plan.
* Performs related duties as assigned.
* Job duties require schedule flexibility and willingness to work late evenings or weekends as required

* Designs and administers relevant programs to include continuity and contingency plans, policies, standards, guidelines, training, exercises, and a viable quality assurance process for disaster recovery, continuity of operations and cyber resiliency.
* Reviews the testing and implementation of software, data systems, and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected.
* Performs highly complex professional work in the technology-related continuity of operations and disaster recovery planning for cyber resiliency incident management and response, IT infrastructure, application and system recovery disciplines
* Collaborates with information security specialists to conduct threat, risk, and vulnerability assessments and recommend disaster recovery and cyber resiliency strategies of both the IT and critical infrastructures supporting the business processes
* Reviews compliance to security policies, standards and procedures, and challenges affected controls as necessary
* Performs independent review of security controls and processes (including data backup architecture and technology that minimize the potential for data destruction and corruption, data integrity controls such as check sums, independent alternative communication providers, layered anti-malware and ransomware strategies, pre-arranged third party forensic and incident management services, Cybersecurity tests, tabletops, etc.)
* Tracks and oversees IT’s handling of cyber resiliency -related issues/concerns/gaps ensuring these are managed appropriately and closed to resolution
* Oversees IT processes in a Cybersecurity attack scenario (insider or outsider threats), identify control weaknesses, and partner with IT in remediating gaps/issues
* Serve as a senior-level consultant on Cyber Resiliency and Disaster Recovery matters Demonstrates excellent knowledge of cyber resiliency and disaster recovery concepts
* Stakeholder management and working across various parts of the organization
* Communicates cyber resiliency risk matters to senior management