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Discover overview

Industry
Financial Services
Revenue
Headquarters
Employees
17,600
Founded in
Website
Organization type
Public
Social media

Discover Financial Services is a finance company offering direct banking, credit cards, and payment services. The company operates the Discover card, which is America's first cash rewards credit card, making it one of the largest card issuers in the United States. In addition to its flagship credit business, Discover offers personal and student loans, home and home equity loans, online savings products, certificates of deposit, and money market accounts.

Its payment businesses consist of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation's leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in more than 185 countries and territories. Founded in 1985 and based in Deerfield, Illinois, Discover employs 17,600 individuals and generates annual revenue of $12.9 billion.

Discover's mission statement

To help people spend smarter, manage debt better and save more so they achieve a brighter financial future. The Discover college commitment is for our employees starting day one, and so is the rest of our benefits package.

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3.4/5

Discover employee reviews

Based on 12 ratings

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Job openings at Discover
6 positions

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Discover employee reviews

Discover employee reviews
3.4/5

Based on 12 ratings

Work at Discover? Share your experience.
Employee reviews
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4.0
A zippia user wrote a review on Jan 2025
Cons of working at Discover

The pay for the industry is much lower then competing companies

Pros of working at Discover

Benefits are amazing.

How does your compensation at Discover compare to the industry average?

Much lower

What's the diversity at Discover like?

Incredible diversity with race, age, sex and nationality

What brings you the most joy at Discover?

That I am able to work from home.

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2.0
A zippia user wrote a review on Apr 2022
Pros of working at Discover

It was a good company to work for till now.

Cons of working at Discover

Management and work life balance

Discover benefits

25 days of pto from day one

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at Discover

I like the attitude upper management has.

Cons of working at Discover

The training was not very good and I felt under prepared before starting my job role at this company.

Discover benefits

401k match as well as PTO including holidays.

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5.0
A zippia user wrote a review on Aug 2021
Pros of working at Discover

Great benefits and culture, great campus,

Cons of working at Discover

Slow to market, not aggressive, not a great location

Discover benefits

Great campus

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at Discover

Great company, great benefits, they take care of you as best they can

Cons of working at Discover

the job itself of customer service

Discover benefits

tuition reimbursement

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1.0
A zippia user wrote a review on Jan 2021
Pros of working at Discover

Nothing!

Cons of working at Discover

Low pay, no room for advancement, management (at all levels) touts wanting employee engagement and feedback but refuses to accept any and still does what they want to do. No support or trust with Human Resources. This company is so censored and controlling when it comes to their employees, it is so disheartening! If management or Human Resources didn't agree with your feedback and you protested against it, they would find many loopholes on how to harass you and retaliate against you. It is just sickening the things that their management and Human Resources staff is able to get away with. So if you value your sanity, do not work for this company!

Discover benefits

Nothing!

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3.0
A zippia user wrote a review on Jan 2021
Pros of working at Discover

Having a direct impact on what the team accomplishes and being able to provide that impact to the client/customer.

Cons of working at Discover

Nepotism

Discover benefits

401K Match

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3.0
A zippia user wrote a review on Jun 2020
Pros of working at Discover

The atmosphere was really fun! People were mostly all friendly

Cons of working at Discover

Call center. I just couldn’t stay on the phone all day and sit

Discover benefits

PTO! There was a lot of PTO available

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Discover

I don’t like working here.

Cons of working at Discover

People are not friendly and pick favorites.

Discover benefits

Insurance.

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4.0
A zippia user wrote a review on Dec 2019
Pros of working at Discover

they care about their employees

Cons of working at Discover

work/life balance

Discover benefits

they’re very attentive to your needs

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5.0
A zippia user wrote a review on Jul 2018
Pros of working at Discover

I enjoyed working each day there. Friendly people and helpful staff and training was good. Decent benefits and pay was good. I Would recommend to others seeking employment. Was a short commute for me too and it worked out well.

Cons of working at Discover

There was a few bad apples there that i necessarily did not get a long with but did not cause any drama at work. Sometimes working a weekend day here and there wasn't the greatest. Breaks could of been a little longer and longer lunch. Just some things to knit pick at I guess, but overall pretty good.

Discover benefits

Health Insurance and the 401 k was pretty nice. Worked out well for me having the benefits.

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The team at Discover

  • The founders of Discover is Sears.
  • The key people at Discover is Roger C. Hochschild.
Key people
Roger C. Hochschild

Discover rankings

Discover is ranked #24 on the Best Finance companies to work for in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Discover salaries

Average Discover salary
$61,535
yearly
$29.58 hourly
Updated March 14, 2024

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Discover diversity

9.9
Diversity score
We calculated Discover’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Discover’s workforce.
Discover diversity summary. Zippia estimates Discover's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Discover's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Discover's workforce.
  • Discover has 17,600 employees.
  • 57% of Discover employees are women, while 43% are men.
  • The most common ethnicity at Discover is White (63%).
  • 15% of Discover employees are Hispanic or Latino.
  • 10% of Discover employees are Asian.
  • The average employee at Discover makes $61,535 per year.
  • Discover employees are most likely to be members of the democratic party.
  • Employees at Discover stay with the company for 4.2 years on average.

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Discover office locations

Discover is headquartered in Riverwoods, IL

Biggest Discover locations

RankCityJob countAvg. salary
1Chicago, IL29$64,957
2Houston, TX18$61,128
3Phoenix, AZ15$58,746
4West Valley City, UT13$56,546
5Miami, FL4$58,623
6Springfield, IL4$63,438

Discover financial performance

9.8
Performance score

Highest paying Discover competitors

Compare Discover salaries to competitors, including Mastercard, American Express, and HSBC Bank. Employees at Mastercard earn the highest average yearly salary of $99,226. The salaries at American Express average $86,421 per year, and the salaries at HSBC Bank come in at $76,381 per year.
RankCompanyAverage salaryJobs
1$99,2260
2$86,4210
3$76,3810
4$75,4830
5$73,9460
6$61,5660
7$55,8330
8$53,2110
9$52,4770
10$48,6570

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Zippia gives an in-depth look into the details of Discover, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Discover. The employee data is based on information from people who have self-reported their past or current employments at Discover. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Discover. The data presented on this page does not represent the view of Discover and its employees or that of Zippia.

Discover may also be known as or be related to Discover, Discover Financial Services and Discover Products Inc.