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JobID: 210690975 JobSchedule: Part time JobShift: Base Pay/Salary: Chicago,IL $115,000.00-$170,000.00; Palo Alto,CA $142,500.00-$200,000.00; Jersey City,NJ $142,500.00-$200,000.00 Join the Merchant Services team! As a key member of the team, you will drive the end-to-end client experience. As a Relationship Manager within the Technology Media & Telecoms team in Merchant Services, you will manage a select portfolio of global large corporate clients. You will collaborate closely with the firm-wide bank coverage team, JPMorgan Payments Treasury Services. Your role involves maintaining strong relationships with key decision-makers and influencers within your assigned client relationships. You will work towards meeting JP Morgan Merchant Services' profitability goals through strategic client management, re-contracting existing business, and identifying, pursuing, and acquiring additional business within your designated portfolio. Job responsibilities * Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction * Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery * Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services * Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication * Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services * Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations * Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business * Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment Required qualifications, capabilities, and skills * 8 + years of experience in strategic relationship management and/or business development in the Payments industry * Contract negotiation experience * Senior sales and account executive management experience * Experience managing complex clients * Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients * Experience and comfort level working with C-suite level client stakeholders * Demonstrated track record of collaboration across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners * Demonstrated ability to work across internal teams and external clients * Strong presentation skills * Exceptional verbal and written communication skills * Travel Required Preferred qualifications, capabilities, and skills * Technology related experience * Master's in Business Administration * Expertise in specialized industries such as with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry * Certified Payments Fraud prevention professional (CPFPP) FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

The Lead Account Executive provides essential operational support for business partners. This includes project managing partner and product onboarding, as well as training partners on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer-impacting issues to management within day-to-day responsibilities. **Responsibilities:** + Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors + Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches + Supporting business development through the onboarding of new franchises, issuers, acquirers, processors, and software vendors, as well as assisting with contract negotiation and due diligence + Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process + Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools + Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues + Client Engagement: This is a client-facing role requiring approximately 10% travel **Basic Qualifications:** + High School Diploma, GED or equivalent certification + At least 6 years of payments industry experience within financial services **Preferred Qualifications** + Bachelor's Degree in Business, Finance, Information Technology, Engineering + 8+ years of payments industry experience within financial services + Experience influencing key stakeholders, executive level clients or internal business partners **Capital One is open to hiring a Remote Employee for this opportunity.** **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Lead Account Executive Riverwoods, IL: $106,700 - $121,700 for Lead Account Executive Chicago, IL: $106,700 - $121,700 for Lead Account Executive Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Principal Production Support Specialist position within the Core Platforms team will play a critical role in supporting the operational health of the global payment network, transaction processing systems, and managing Issuer Identification Numbers (IINs). The role will be responsible for driving and managing the strategic relationship between Client Services and Infrastructure Services. Key responsibilities include assessing operational gaps in Global Operations, providing strategic solutions, maintaining alignment with industry best practices, and prioritizing client focus. The ideal candidate will have a 360-degree understanding of network operations and the payments landscape, have a proven risk mindset and keen eye for detail in a high-risk space as well as strong business analysis skills and the ability to leverage data. Key Responsibilities will include but are not limited to: * Managing the transaction processing network, including IIN (Issuer Identification Numbers) management * Conducting hands-on data analysis and providing end-to-end business understanding of the payments landscape * Managing client enablement on the network and providing support * Handling compliance issues, enablement, and remediation * Managing settlement disputes and interdependencies between networks * Refining operational procedures and SLAs to ensure full optimization * Identifying gaps and areas for improvement within the operations team Basic Qualifications: * High School Diploma, GED or equivalent certification * At least 6 years of payments industry experience in technology, operations, customer service, marketing, finance or communications * At least 3 years of experience with Excel or Google Sheets Preferred Qualifications: * Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing * 8+ years of payments industry experience in technology, operations, customer service, marketing, finance or communications * SAFe (Scale Agile Framework) certification * Experience using SQL * Teradata or Splunk knowledge At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $132,800 - $151,600 for Principal Production Support Specialist Chicago, IL: $132,800 - $151,600 for Principal Production Support Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Assist in basic account opening for existing customer Provide service delivery to internal/external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years of relevant experience Previous Retail Banking or similar experience required Consistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Branch Sales ------------------------------------------------------ Time Type: Part time ------------------------------------------------------ Primary Location: Chicago Illinois United States ------------------------------------------------------ Primary Location Full Time Salary Range: $44,170.00 - $57,630.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $21.23 - $27.70 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Nov 24, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Product Delivery Overview This is a customer-focused technical product specialist who provides pre-sales solution consulting to prospective customers and implementation guidance to customers that have chosen the Finicity API. In this role, you will collaborate with the Finicity Sales and Business Development teams to discover technical needs and communicate appropriate API services to meet these requirements. You will serve in a consultative fashion throughout the customer analysis, validation testing and on boarding processes to ensure successful customer outcomes. Responsibilities - Provide pre-sales assistance for sales opportunities to prospective partners and customers (New Services), including installations, troubleshooting and training of our API Services. - Lead technical discussions to remove technical roadblocks and define API solution options - Act as an interface between our Sales/Business Development teams and internal customer support and development teams to resolve outstanding prospect and customer issues - Develop and perform product demonstrations and technical presentations via webinars or meetings - Work closely with customers in the design and implementation/integration of our API - Work to understand our prospects and customers technical business drivers and how to map these to our API - Work with our API product teams to outline customer requirements All About You - Previous experience in a sales engineering, implementation consultant, onboarding specialist or any combination of roles in which you worked with customers on installations, troubleshooting and training of API or similar technical services - A degree, college coursework or a combination of relevant work experience and training from which you gained a solid understanding of web applications and architectures - Ability to understand, apply and communicate platform and API features and capabilities, as well as understand web services technologies in a SaaS environment - Ability to quickly identify and recommend practical guidance during technical Q&A sessions - Strong written and verbal communication skills, including the ability to communicate professionally in a highly technical environment - Able to travel once a quarter for customer consultations Pay Ranges Salt Lake City, Utah: $103,000 - $165,000 USD Chicago, Illinois: $103,000 - $165,000 USD O'Fallon, Missouri: $103,000 - $165,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Managing Consultant, Services Business Development-Community Institutions Overview Mastercard Services encompasses Mastercard's (NYSE: MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points. By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships. The Role As Managing Consultant, you will be instrumental in driving the growth with Community Institutions within USFI. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales. To be successful the ideal candidate will: Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers. Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads. Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies. Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients. Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience. Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements. Support project / customer success teams in problem-solving efforts and structuring project workplans. Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations. Coach and provide valuable feedback to team members, fostering their professional growth. Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization. All About You Sales experience, within software as a service (SaaS), data & analytics, consulting and/or cybersecurity solutions. Proven ability to meet/exceed sales targets and quotas Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams. Strong communication and persuasion skills, both written and oral. Exceptional relationship management skills, fostering long-term partnerships with clients. Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues Strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff. Experience managing projects and / or teams, showcasing your leadership abilities. Knowledge of consumer and commercial payments market is a plus High level of energy, drive, enthusiasm, initiative, and commitment. Outstanding multitasking abilities in a fast-paced, deadline-driven environment. National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Job Posting Window** Applications for this job posting will be accepted on an ongoing basis.

Successful Senior Risk Associates are highly motivated professionals with excellent project, process and communication skills. They have a high level of exposure across lines of business and have the opportunity to create and implement innovative solutions to identify and mitigate potential risks to Capital One. This role will be hired as a Capital One associate but will play a critical part in project execution and delivery for Discover Financial Services as part of our integration effort. The Global Payment Network Complaint BRIC team provides oversight and support for the Network Complaint management program across Discover's three schemes (Discover Network, Diners Club International and PULSE). The team is responsible for: * Program development and ongoing enhancements, * Consistent intake and resolution of Complaints across the three schemes, including monitoring the data accuracy and execution. * Developing monthly reporting for leadership oversight and timely action. * Performing trend analysis to identify any systemic or recurring issues and ensure appropriate action is taken. General Responsibilities include, but are not limited to: * Provide excellent service to both business partners and the ERM organization * Execute processes and deliverables that support internal team governance processes * Deliver on a subset of the program deliverables including drafting communications, writing and editing policies and procedures, audit remediation responses, etc. * Create, edit and manage multiple facets of risk reporting * Manage tasks and activities related to risk management initiatives * Support risk teams with ad-hoc deliverables and investigations * Deliver materials requested in audits and exams with various stakeholders across the organization * Initiating and executing process improvements and leveraging other team members when appropriate * Specific Responsibilities for the Assessment Advisory team include, but are not limited to: * Ability to work with cross-functional teams and key first line of defense contacts at varying levels within the organization * Providing the first line of defense with methodology guidance relative to risk assessment programs * Monitor and govern adherence to assessment program elements * Provide reporting on assessment results Basic Qualifications: * Bachelor's Degree or Military Experience * At least 2 years of experience in Project Management, or Business Process, or Risk Management * At least 1 year of experience using Google Suite or Microsoft Office products Preferred Qualifications: * 3+ years of experience in Project or Business Process, or Risk Management * Certified Risk Manager (CRM) or BC (Business Certification) * 3+ years of experience creating and maintaining information in Google Suite Products (Slides, Sheets) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $94,600 - $107,900 for Sr. Risk Associate Chicago, IL: $86,000 - $98,200 for Sr. Risk Associate Riverwoods, IL: $86,000 - $98,200 for Sr. Risk Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **What You'll do:** + You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'. + Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community. + Growing the community of high performance, HNW members in San Francisco + Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs. + Owning the Content & Engagement strategy for your city's member cohort. + Overseeing the conceiving of and execution of regular member events at inspired locations in your city. + You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations. + You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does. + You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude. **Basic Qualifications:** ** ** + High School Diploma, GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA **Preferred Qualifications:** + Strong relationship building skills, customer focus and ability to collaborate + Strong interest and knowledge of the hospitality market and industry + Ability to work quickly and efficiently under pressure **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Can you build relationships as well as develop and implement innovative solutions? As a Principal Risk Specialist at Capital One you'll be responsible for working with business partners to identify and mitigate potential risks to Capital One. You will be the front line of defense to ensure our Company remains stable and profitable. Principal Risk Specialists in Operational Risk Challenge & Advisory (ORCA) are highly motivated 2nd line Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Responsibilities: * Provide 2nd line effective challenge and advice to the 1st line on their execution of various risk assessment processes, including Risk and Control Self Assessments (RCSA), Process Level Assessments (PLA), Product Risk Assessment (PRA), Launch initiatives and others * Ensure results of effective challenge activities are properly documented and communicated, and perform detailed data analysis to identify risks, problem areas, and development/completion of remediation plans * Serve as subject matter expert to Business Risk Office (BRO) and Independent Risk Management (IRM) functions in the assessment of operational risk * Collaborate effectively across multiple organizations such as Operational Risk Management, Risk Oversight Programs, Enterprise Risk Management, Business Risk Offices, Internal Audit etc. to achieve objectives * Build relationships and become a trusted advisor to the first line Business Risk Offices * Actively participates in team oriented efforts in Operational Risk Challenge and Advisory (ORCA) * Be proficient in Enterprise Risk Management's Risk and Control Standards Basic Qualifications: * Bachelor's Degree or military experience * At least 2 years of experience in Risk Management, Audit, Finance, or Accounting Preferred Qualifications: * Master's Degree * 3+ years of experience in Risk Management, Audit, Finance, or Accounting * 1+ years of experience in Process Management * Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Project Management Professional (PMP) * Advanced skills in Google Sheets and Google Docs * Advanced skills in data analysis and data visualization tools (Tableau) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $117,300 - $133,900 for Principal Risk Specialist Richmond, VA: $106,700 - $121,700 for Principal Risk Specialist Riverwoods, IL: $106,700 - $121,700 for Principal Risk Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About the organization: The Anti-Money Laundering (AML) Modeling and Advanced Data Insights team is on a journey to modernize the way Capital One identifies potential money laundering, terrorist financing, and human trafficking through the use of advanced analytic techniques, statistics, and machine learning models. Our team develops data sourcing, predictive models, monitoring, and reporting using tools such as AWS, Snowflake, Python, and Spark. As the model developer for advancing transaction monitoring with machine learning, our team is responsible for end to end development, deployment, and monitoring of these critical risk management models. The Role: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact how the company manages compliance and risk. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities Include, But Are Not Limited To: * Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands * Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently * Partnership: Work closely with colleagues across Capital One including: Tech, Model Risk, Lines of Business, and others to drive improvement in quality, volume, service, and profitability * Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management * Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One * Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business * Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills * Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment * Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: * Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) * At least 2 years of experience in analysis Preferred Qualifications: * Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering * 5+ years of experience in analysis * 2+ years of experience in financial services * 1+ year of experience in AML, Sanctions, Compliance, Risk or Fraud * 2+ years of experience in people management * 1+ year of model design, development and deployment experience * 1+ year of supervised machine learning models experience * 1+ year of experience with Python, SQL, or AWS Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $144,000 - $164,400 for Business Manager McLean, VA: $158,400 - $180,800 for Business Manager Richmond, VA: $144,000 - $164,400 for Business Manager Riverwoods, IL: $144,000 - $164,400 for Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Financial Crimes Compliance (FCC) Audit team. As a member of the Financial Crimes Compliance Audit team, you will focus on engagements involving BSA/AML, Sanctions, and Fraud Compliance related audit projects that provide input to the annual audit plan. The Principal Auditor will be responsible for maintaining all organizational and professional ethical standards. Responsibilities: * Participate in major components of business units and lead small to medium size BSA / AML, Sanctions, and Fraud Compliance audits. Perform risk assessments of business activities and perform relevant testing based on the risks and processes associated with the area being audited. Assist in communicating issues, risks and recommendations to all levels of management. * Operate independently and ensure work is completed to schedule and meets our high-quality standards. * Develop and maintain strong and effective working relationships with key business partners and the extended Audit group. * Leverage available data and analytical tools during the planning and fieldwork phases of audit delivery. * Proactively follow-up on agreed audit actions to ensure management delivers their commitments within the agreed timescales. * Proactively seek out learning opportunities to enhance skills and competencies related to role. Here's what we're looking for in an ideal teammate: * You are a critical thinker who seeks to understand the business and its control environment. * You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. * You possess a relentless focus on quality and timeliness. * You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. * You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. * You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. * You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. * You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Basic Qualifications: * Bachelor's Degree or military experience * At least 3 year of experience in auditing, Anti-Money Laundering, Fraud or Sanctions, or a combination Preferred Qualifications: * Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), or Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), or relevant certification * 4+ years of experience in banking, in the financial services industry, in a professional services firm serving clients in large banks, or a combination * 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $106,700 - $121,700 for Principal Auditor Chicago, IL: $106,700 - $121,700 for Principal Auditor McLean, VA: $117,300 - $133,900 for Principal Auditor New York, NY: $128,000 - $146,100 for Principal Auditor Plano, TX: $106,700 - $121,700 for Principal Auditor Richmond, VA: $106,700 - $121,700 for Principal Auditor Riverwoods, IL: $106,700 - $121,700 for Principal Auditor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

As a Principal, Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements. **General Responsibilities:** + Supporting Client Management teams with, developing campaigns, marketing collateral, business presentations, and pitch decks + Serve as a contact for vendor management and marketing agency partnerships + Develop and deliver presentations to internal stakeholders and external partners, including creating written reports, executive summaries, and communication materials to support sales initiatives + Work on large and small scale projects that have a direct impact on the company. + Manage programs and portfolios for change initiatives that have been prioritized by the organization. + Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate or escalate as needed. + Plan, design, and manage project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation. + Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation. + Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery. + Forge relationships with key stakeholders to ensure delivery of commitments and alignment on intent. + Identify ways to improve and streamline business processes. + Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work. + Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes. + Demonstrate organizational agility to adapt to changing demands. + Display strong consulting and collaboration skills. **Basic Qualifications:** + High School Diploma, GED or equivalent certification + At least 3 years of experience with Microsoft Office or G Suite + At least 2 years of Project Management, Process Management or Relationship Management experience **Preferred Qualifications:** + Bachelor's Degree or Military experience + 3+ years of experience in Project Management, Process Management or Relationship Management + PMP, Lean, Agile or Six Sigma certification **At this time, Capital One will not sponsor a new applicant for employment authorization for this position** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $106,700 - $121,700 for Principal Project Manager Riverwoods, IL: $106,700 - $121,700 for Principal Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

JobID: 210628887 JobSchedule: Part time JobShift: Variable Base Pay/Salary: Lake Zurich,IL $22.50-$27.60 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director - Specialist Sales Services, Business Development - Loyalty Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more. The Services Business Development team is looking for a Director supporting Sales Services and Business Development to drive growth of our value-added services within the Loyalty space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role As Director, Specialist Sales you will be responsible for generating new loyalty platform sales within the financial services segment in North America. - Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion-dollar, multi-year deals - Build and develop an active pipeline, ultimately progressing to signed platform deals - Articulate the benefits of bundling our Loyalty Solutions products with other Services products - Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals - Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams. - Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking - Will serve as the face of Mastercard Services to senior level client stakeholders, including c-suite All About You - Deep understanding of the suite of Mastercard Services value propositions with a thoughtful approach to executing within and across markets - Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise - Strategic software sales experience with expertise in CRM / Martech / Loyalty - Never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach - Complex hunting sales preferably within Financial Services Segment; rolodex of C-Level / EVP / SVP contacts preferred - Ability to thrive and build robust pipeline with limited lead generation support - Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues - Strong pipeline management and forecasting skills - Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $124,000 - $186,000 USD Arlington, Virginia: $124,000 - $186,000 USD Atlanta, Georgia: $108,000 - $162,000 USD Boston, Massachusetts: $124,000 - $186,000 USD Chicago, Illinois: $108,000 - $162,000 USD San Francisco, California: $130,000 - $194,000 USD

The Lead Account Executive provides essential operational support for business partners. This includes project managing partner and product onboarding, as well as training partners on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer-impacting issues to management within day-to-day responsibilities. **Responsibilities:** + Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors + Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches + Supporting business development through the onboarding of new franchises, issuers, acquirers, processors, and software vendors, as well as assisting with contract negotiation and due diligence + Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process + Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools + Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues + Client Engagement: This is a client-facing role requiring approximately 10% travel **Basic Qualifications:** + High School Diploma, GED or equivalent certification + At least 6 years of payments industry experience within financial services **Preferred Qualifications** + Bachelor's Degree in Business, Finance, Information Technology, Engineering + 8+ years of payments industry experience within financial services + Experience influencing key stakeholders, executive level clients or internal business partners **Capital One is open to hiring a Remote Employee for this opportunity.** **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Lead Account Executive Riverwoods, IL: $106,700 - $121,700 for Lead Account Executive Chicago, IL: $106,700 - $121,700 for Lead Account Executive Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Principal Production Support Specialist position within the Core Platforms team will play a critical role in supporting the operational health of the global payment network, transaction processing systems, and managing Issuer Identification Numbers (IINs). The role will be responsible for driving and managing the strategic relationship between Client Services and Infrastructure Services. Key responsibilities include assessing operational gaps in Global Operations, providing strategic solutions, maintaining alignment with industry best practices, and prioritizing client focus. The ideal candidate will have a 360-degree understanding of network operations and the payments landscape, have a proven risk mindset and keen eye for detail in a high-risk space as well as strong business analysis skills and the ability to leverage data. Key Responsibilities will include but are not limited to: Managing the transaction processing network, including IIN (Issuer Identification Numbers) management Conducting hands-on data analysis and providing end-to-end business understanding of the payments landscape Managing client enablement on the network and providing support Handling compliance issues, enablement, and remediation Managing settlement disputes and interdependencies between networks Refining operational procedures and SLAs to ensure full optimization Identifying gaps and areas for improvement within the operations team Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of payments industry experience in technology, operations, customer service, marketing, finance or communications At least 3 years of experience with Excel or Google Sheets Preferred Qualifications: Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing 8+ years of payments industry experience in technology, operations, customer service, marketing, finance or communications SAFe (Scale Agile Framework) certification Experience using SQL Teradata or Splunk knowledge At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $132,800 - $151,600 for Principal Production Support Specialist Chicago, IL: $132,800 - $151,600 for Principal Production Support Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements. As a Cyber Security Incident and Threat Manager you will: Be responsible for the management of a technical and operational cybersecurity domain. Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work. Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements. Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain. Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee. Responsibilities Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck"). Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed. Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts. Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning. Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts. Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group. Contribute towards the resolution of challenging problems. Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals. Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives. Collect and document and implement solutions to remediate identified lessons learned. Enrich team value by creating training and knowledge sharing opportunities. Build and maintain effective relationships with peers and internal business partners. Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale. Develop presentations and executive briefings regarding relevant security incidents and findings to senior management. Basic Qualifications: High school diploma, GED or equivalent certification At least 4 years of cybersecurity experience At least 4 years of SOC experience At least 2 years of people management experience Preferred Qualifications: Bachelor's Degree 6+ years of cybersecurity experience 6+ years of experience in security operations 4+ years of experience in case management At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical Riverwoods, IL: $175,800 - $200,700 for Manager, Cyber Technical McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical New York, NY: $211,000 - $240,800 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One is seeking a result oriented and data-driven Marketing Director to fill a critical position within the Global Payment Network organization. In this role, the Director will orchestrate multi-channel initiatives to ensure acceptance and enablement readiness throughout the payment's ecosystem. The audience includes merchants, acquirers, enablers, and other network participants. The role focuses on leading strategic efforts in channel distribution, vendor partnerships, merchant analytics, and partner enablement, all aimed at driving operational excellence and enhancing the market impact of Network acceptance. Key Responsibilities Channel Distribution Strategy Develop and execute go-to-market plans across direct and indirect distribution channels Align channel strategies with MSA analysis, merchant segmentation data and regional/MCC market dynamics Collaborate with Sales, Customer Experience, Operations and Analytics teams to ensure channel readiness Vendor Management Oversee vendor selection, onboarding, and performance evaluation Negotiate contracts and service-level agreements (SLAs) Implement governance frameworks to ensure compliance and operational efficiency Merchant Data Analytics Lead merchant segmentation and behavioral analysis to inform strategy Partner with Analytics to develop channel distribution models, dashboards and insights Translate analytics into actionable recommendations for channel teams Payments Ecosystem Partner Strategy Build and manage strategic relationships with payment processors, enablers, and ecosystem partners Identify co-marketing, integration, and joint solution opportunities Represent the company in industry forums and partner engagements Basic Qualifications Bachelor's Degree or Military Experience At least 10 years of professional experience at a media or advertising agency, research firm, or corporate environment in a consumer-focused role (media strategist, communications planner, strategic planner, account planner, data strategist, etc.) Preferred Qualifications MBA preferred with marketing relevant coursework (esp. Market Research, Marketing, Sociology, Psychology, Behavioral Economics) Experience with Payments& Financial Services At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $181,800 - $207,500 for Director, Marketing McLean, VA: $200,100 - $228,400 for Director, Marketing Richmond, VA: $181,800 - $207,500 for Director, Marketing Riverwoods, IL: $181,800 - $207,500 for Director, Marketing Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.