Senior Engineering Manager jobs at Discover - 187 jobs

Job Description Who We Are Goldman Sachs is a leading global investment banking, securities and investment management firm that provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high net‑worth individuals. Founded in 1869, it is one of the oldest and largest investment banking firms. The firm is headquartered in New York and maintains offices in London, Bangalore, Frankfurt, Tokyo, Hong Kong and other major financial centers around the world. We are committed to growing our distinctive Culture and holding to our core values which always place our client's interests first. These values are reflected in our Business Principles, which emphasize integrity, commitment to excellence, innovation and teamwork. Business Unit Overview Enterprise Technology Operations (ETO) is a Business Unit within Core Engineering focused on running scalable production management services with a mandate of operational excellence and operational risk reduction achieved through large scale automation, best‑in‑class engineering, and application of data science and machine learning. The Production Runtime Experience (PRX) team in ETO applies software engineering and machine learning to production management services, processes, and activities to streamline monitoring, alerting, automation, and workflows. Team Overview The Machine Learning and Artificial Intelligence team in PRX applies advanced ML and GenAI to reduce the risk and cost of operating the firm's large‑scale compute infrastructure and extensive application estate. Building on strengths in statistical modelling, anomaly detection, predictive modelling, and time‑series forecasting, we leverage foundational LLM Models to orchestrate multi‑agent systems for automated production management services. By unifying classical ML with agentic AI, we deliver reliable, explainable, and cost‑efficient operations at scale. Role and Responsibilities In this role, you will be responsible for launching and implementing GenAI agentic solutions aimed at reducing the risk and cost of managing large‑scale production environments with varying complexities. You will address various production runtime challenges by developing agentic AI solutions that can diagnose, reason, and take actions in production environments to improve productivity and address issues related to production support. What You'll Do Build agentic AI systems: Design and implement tool‑calling agents that combine retrieval, structured reasoning, and secure action execution (function calling, change orchestration, policy enforcement) following MCP protocol. Engineer robust guardrails for safety, compliance, and least‑privilege access. Productionize LLMs: Build evaluation framework for open‑source and foundational LLMs; implement retrieval pipelines, prompt synthesis, response validation, and self‑correction loops tailored to production operations. Integrate with runtime ecosystems: Connect agents to observability, incident management, and deployment systems to enable automated diagnostics, runbook execution, remediation, and post‑incident summarization with full traceability. Collaborate directly with users: Partner with production engineers and application teams to translate production pain points into agentic AI roadmaps; define objective functions linked to reliability, risk reduction, and cost; and deliver auditable, business‑aligned outcomes. Safety, reliability, and governance: Build validator models, adversarial prompts, and policy checks into the stack; enforce deterministic fallbacks, circuit breakers, and rollback strategies; instrument continuous evaluations for usefulness, correctness, and risk. Scale and performance: Optimize cost and latency via prompt engineering, context management, caching, model routing, and distillation; leverage batching, streaming, and parallel tool‑calls to meet stringent SLOs under real‑world load. Build a RAG pipeline: Curate domain‑knowledge; build data‑quality validation framework; establish feedback loops and milestone framework maintain knowledge freshness. Raise the bar: Drive design reviews, experiment rigor, and high‑quality engineering practices; mentor peers on agent architectures, evaluation methodologies and safe deployment patterns. Qualifications A Bachelor's degree (Masters/ PhD preferred) in a computational field (Computer Science, Applied Mathematics, Engineering or a related quantitative discipline), with 7+ years of experience as an applied data scientist / machine learning engineer. Essential Skills 7+ years of software development in one or more languages (Python, C/C++, Go, Java); strong hands‑on experience building and maintaining large‑scale Python applications preferred. 3+ years designing, architecting, testing, and launching production ML systems, including model deployment/serving, evaluation and monitoring, data processing pipelines, and model fine‑tuning workflows. Practical experience with Large Language Models (LLMs): API integration, prompt engineering, finetuning/adaptation, and building applications using RAG and tool‑using agents (vector retrieval, function calling, secure tool execution). Understanding of different LLMs, both commercial and open source, and their capabilities (e.g., OpenAI, Gemini, Llama, Qwen, Claude). Solid grasp of applied statistics, core ML concepts, algorithms, and data structures to deliver efficient and reliable solutions. Strong analytical problem‑solving, ownership, and urgency; ability to communicate complex ideas simply and collaborate effectively across global teams with a focus on measurable business impact. Proficiency building and operating on cloud infrastructure (ideally AWS), including containerized services (ECS/EKS), serverless (Lambda), data services (S3, DynamoDB, Redshift), orchestration (Step Functions), model serving (SageMaker), and infra‑as‑code (Terraform/CloudFormation). Your Career Goldman Sachs is a meritocracy where you will be given all the tools to advance your career. At Goldman Sachs, you will have access to excellent training programs designed to improve multiple facets of your skill portfolio. Our in‑house training program, “Goldman Sachs University,” offers a comprehensive series of courses that you will have access to as your career progresses. Goldman Sachs University has an impressive catalogue of courses which span technical, business and leadership skills. Salary Range The expected base salary for this New York, New York, United States‑based position is $150000-$250000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year‑end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non‑temporary, full‑time and part‑time US employees who work at least 20 hours per week, can be found here. Job Info Job Identification 153765 Job Category Vice President Posting Date 12/04/2025, 09:25 PM Locations Menlo Park, California, United States Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. Vacation Policies We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state‑of‑the‑art on‑site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on‑site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre‑approved amount). We offer on‑site child care centers that provide full‑time and emergency back‑up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class‑leading benefits our firm has to offer. Learn More #J-18808-Ljbffr

A leading global investment firm is seeking an experienced machine learning engineer in Menlo Park, California. The role focuses on building advanced agentic AI systems to enhance production environments through innovative machine learning practices. Candidates should have a strong background in software development and familiarization with large-scale AI implementations. This position offers competitive compensation and comprehensive benefits within a meritocratic environment. #J-18808-Ljbffr

A financial institution is seeking a skilled AI Engineering Lead to develop and implement scalable AI solutions. The ideal candidate will have over 6 years of experience in AI and ML technologies with strong leadership skills. Responsibilities include leading an engineering team and communicating complex AI concepts effectively. This role is based in San Francisco and offers a competitive benefits package. #J-18808-Ljbffr

* Articulate and evangelize a bold technical vision for your domain* Decompose complex problems into practical and operational solutions* Ensure the quality of technical design and implementation* Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability* Continue learning and injecting advanced technical knowledge into our community* Handle several projects simultaneously, balancing your time to maximize impact* Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community* Additional responsibilities added at hiring manager's discretion- At least 9 years of experience in: * **General software** + Software engineering and solution architecture + Enterprise architecture and design patterns * **Software specializations** + Full ML development lifecycle using AI and ML frameworks * **Other specializations** + Cloud computing (AWS, Microsoft Azure, Google Cloud) + Data architecture* Bachelor's or Master's Degree in Computer Science or a related field* 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.* 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support* 10+ years of experience designing, implementing, and operating observability solutions for large-scale, distributed, and highly available systems.* 5+ years of experience with Open Source Observability tools such as OpenTelemetry, Prometheus, Grafana etc. Experience with emerging observability trends and technologies, such as eBPF, zero-code instrumentation, or AI/ML-driven anomaly detection is a plus.* 3+ years of experience with public or private cloud technologies Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr

A leading financial services company in San Francisco seeks a Senior Software Engineer with 10+ years of experience in software engineering and solution architecture. The role requires expertise in the full ML development lifecycle and cloud computing (AWS, Azure). Candidates should have a Bachelor's or Master's in Computer Science and experience with Open Source Observability tools. This position offers a competitive benefits package and focuses on mentoring and community engagement. #J-18808-Ljbffr

Protect yourself from fraudulent recruiters targeting CircleCI job seekers. We prioritize the health and wellbeing of our employees through our comprehensive benefit package, including generous paid time off to rest and recharge, holistic mental health support, and benefits covering employees up to 100%. Growth Flexibility What does it mean to work at CircleCI? For us, flexibility is key. As Manager of Support Engineering, you will lead a distributed team of Support Engineers across North America and drive exceptional customer experiences for our Growth and High Touch Enterprise customer segments. This role combines traditional support leadership with modern automation and AI-driven support capabilities to efficiently scale our technical support operations. About This Role We're seeking a performance-driven leader who can blend deep technical expertise with modern support technologies. You'll manage a team of highly skilled Support Engineers who serve as true engineers-capable of resolving complex Tier 1-3 issues for our technical user base of developers, DevOps teams, and engineering leaders. This role emphasizes leveraging automation, AI assistance, and data-driven approaches to deliver scalable, world-class support. Growth Customers: Drive efficient, scalable support through automation and self-service capabilities High Touch Enterprise: Provide personalized, strategic technical guidance and dedicated support experiences What You'll Do Lead and mentor a regional team of 6-8 Support Engineers across multiple time zones Coach team members on both technical problem-solving and modern support methodologies Develop career paths that emphasize AI-assisted troubleshooting and automation skills Foster a culture of continuous learning in emerging support technologies AI & Automation Integration Implement and optimize AI-powered ticket routing, response suggestions, and resolution acceleration Build automated workflows for common technical issues and customer onboarding Leverage machine learning insights to predict and prevent customer issues Develop knowledge bases and self-service tools powered by AI content generation Customer Segmentation Strategy Design differentiated support experiences for Growth vs. High Touch Enterprise segments Establish SLAs, escalation paths, and communication cadences tailored to each segment Implement proactive support strategies for Enterprise accounts using predictive analytics Balance automation efficiency for Growth customers with white-glove service for Enterprise Process Innovation & Scaling Drive regional process improvements using automation and AI-assisted decision making Establish KPIs that measure both efficiency gains and customer satisfaction across segments Implement voice-of-customer programs that feed AI training and product development Partner with Product and Engineering teams on AI-driven product improvements Strategic Collaboration Work with Customer Success to ensure seamless Growth-to-Enterprise customer transitions Collaborate with Sales Engineering on Enterprise pre-sales technical validation Represent regional customer needs and AI/automation opportunities to global leadership Drive adoption of new support technologies across the regional team What We're Looking For Leadership Experience 5+ years managing technical support teams of 5+ engineers in SaaS/DevTools environments Proven track record scaling support operations through automation and process innovation Experience with customer segmentation strategies and differentiated service delivery models Technical & AI Capabilities Hands-on experience implementing AI/ML solutions in customer support environments Proficiency with support automation tools, chatbots, and workflow orchestration platforms Strong understanding of modern support technologies: AI-powered knowledge bases, sentiment analysis, predictive routing Experience with support analytics and business intelligence tools Customer Focus Direct experience in technical support roles solving complex infrastructure and development issues Ability to translate technical problems into business impact and solutions Experience managing both high-volume Growth and strategic Enterprise customer relationships Core Competencies Strong analytical mindset with experience using data to drive support strategy Excellent communication skills for both technical and executive audiences Ability to balance automation efficiency with personalized customer experiences Experience with change management in implementing new technologies and processes Technical Bonus Skills DevOps & Infrastructure CI/CD pipeline troubleshooting and optimization Container orchestration (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure) Infrastructure as Code and configuration management tools Development & Automation Scripting languages (Python, Bash, PowerShell) for support automation API integration and webhook development for support workflows Git workflows and version control best practices Modern Support Stack Experience with AI support platforms (Intercom Resolution Bot, Zendesk Answer Bot, custom LLM implementations) Support ticketing systems with advanced automation capabilities Customer data platforms and support analytics tools United States Base Pay Range $133,000 - $166,000 USD $105,000 - $131,000 CAD We will ensure that individuals with disabilities are provided reasonableaccommodation to participate in the job application or interview process, to performessential job functions, and to receive other benefits and privileges of employment.Please contact us to request accommodation. About CircleCI CircleCI is the world's largest continuous integration/continuous delivery (CI/CD)platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access todata on how the most effective engineering teams work, and the tools to help softwarecompanies successfully leverage the power of AI into their commercial applications.Companies like Hinge, HuggingFace, and Samsung use us to improve engineering teamproductivity, release better products, and get to market faster. Founded in 2011 and headquartered in downtown San Francisco with a global, remoteworkforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital. CircleCI is an Equal Opportunity and Affimative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,gender identity, gender expression, transgender status, sexual stereotypes, age, statusas a protected veteran, status as an individual with a disability, or other applicablelegally protected characteristics. We also consider qualified applicants with criminalhistories, consistent with applicable federal, state and local law. #J-18808-Ljbffr

* You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good.* Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.* You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example.* You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven.* You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.* You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown.* Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies* At least 3 years of people leadership experience* 5 years of experience managing and leading an engineering team* 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)* Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang* Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production* Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr

A leading financial services firm in California seeks a Senior Product Associate to leverage expertise in product development within the API Management Platform. The role requires a minimum of 3 years of product management experience, strong analytical skills, and proficient knowledge of tools like JIRA. You will identify new product opportunities and collaborate with cross-functional teams to enhance existing offerings. The position offers a competitive rewards package and emphasizes diversity and inclusion. #J-18808-Ljbffr

A leading global financial services company is seeking a Director for Visa Spend Clarity Enterprise (VSCE) to provide strategic product support and manage relationships with partner banks. The ideal candidate has extensive experience in account management and product management, along with strong interpersonal and communication skills. This hybrid role includes participation in product testing and deployment, requiring significant collaboration with internal teams. Competitive salary range available. #J-18808-Ljbffr

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Sr. Manager is responsible for the hands-on implementation and integration of AI agents, ensuring seamless tool integrations (such as with analytics software), efficient code deployment, and ongoing performance optimization. This role works closely with the Senior Manager to execute agent builds, leveraging open-source frameworks for rapid iteration and operational efficiency. Key Responsibilities: Agent Implementation: Lead the hands-on development and integration of AI agents, ensuring robust functionality and seamless user experience. Tool Integration: Integrate AI agents with analytics software and other enterprise tools to enhance platform capabilities. Code Deployment: Manage code deployment processes, ensuring reliability, scalability, and compliance with best practices. Performance Optimization: Continuously monitor and optimize agent performance, identifying opportunities for improvement and implementing solutions. Collaboration: Work closely with the Senior Manager and cross-functional teams to execute agent builds and deliver high-impact solutions. Open-Source Frameworks: Utilize open-source frameworks to accelerate development cycles and support rapid iteration. Testing & Validation: Conduct thorough testing and validation of agent integrations to ensure accuracy and reliability. Documentation: Maintain clear documentation of agent builds, integrations, and deployment processes. Continuous Improvement: Gather user feedback and drive ongoing enhancements to agent capabilities and integrations. Team Support: Mentor junior team members and contribute to a collaborative, innovative work environment. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Extensive experience in AI agent development, integration, and deployment in enterprise environments. Proven ability to implement and optimize AI agents using open-source frameworks. Strong background in tool integration, code deployment, and performance optimization. Demonstrated expertise in testing, validation, and troubleshooting of AI systems. Excellent analytical, problem-solving, and technical skills. Outstanding communication and collaboration abilities. Ability to manage multiple projects concurrently and deliver results in a fast-paced environment. Deep understanding of digital trends, Gen AI Models and technologies, and enterprise platforms. Team player with a collaborative approach and commitment to developing talent. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,700.00 to 223,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Are you ready to elevate the design vision for how small businesses interact with their money? As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership. You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration. You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale. About the Team: The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself. We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems. Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale. Here's what you'll do day‑to‑day: Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC. Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk. Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity. Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability. Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist. Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys. Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health. Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy. Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar. Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization. Here's what we're looking for: 8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains. A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work. Proven ability to lead design direction, drive alignment, and influence cross‑functional partners. Experience designing for deeply technical systems, financial workflows, or other complex problem spaces. Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences. Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards. Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas. Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution. AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency. A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools. At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page. Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. #J-18808-Ljbffr

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Are you ready to elevate the design vision for how small businesses interact with their money? As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership. You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration. You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale. About the Team: The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself. We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems. Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale. Here's what you'll do day‑to‑day: Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC. Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk. Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity. Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability. Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist. Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys. Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health. Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy. Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar. Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization. Here's what we're looking for: 8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains. A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work. Proven ability to lead design direction, drive alignment, and influence cross‑functional partners. Experience designing for deeply technical systems, financial workflows, or other complex problem spaces. Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences. Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards. Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas. Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution. AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency. A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools. At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page. Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. #J-18808-Ljbffr

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Value-Added Services division (VAS) is one of the three core revenue growth drivers for the company. VAS enable Visa's clients to deliver secure, reliable and convenient payments experiences for their customers. In fiscal year 2024, VAS revenue grew by 22%, and our top 265 largest clients now use on average 22 VAS solutions. The NA VAS - Issuing Solutions team is accountable for financial and operational performance of Issuing Solutions in North America. More specifically, the Manager of Foundational Solutions will partner with Global and Regional Product and NA Sales teams to help tell the story of how Visa's foundational service offerings, such as our Digital Processing Solutions (DPS), other offerings, and partnerships come together to solve client needs/use cases and drive telling of this story through various channels (critically including direct client conversations). This individual will also work closely with other leaders across the team to provide real-time market insights, intake and triage client needs and coordinate roadmaps, and share feedback on ongoing go-to-market efforts. This position can be based in the San Francisco Bay area with minimal travel expected. The role reports to the Senior Director, Issuing Solutions for North America. The role will support the Senior Director of NA Issuing Solutions across a range of strategy, solutioning, commercialization and planning activities. Time spent on these areas will shift based on business needs. The Manager will own workstreams of key strategic initiatives (e.g., long-range strategy development, voice of the client insights, solution proposals to client opportunities) and ensure the North America VAS leadership team is equipped with the data and insights to meet growth imperatives. Strong candidates are versatile team-players who learn fast, have high EQ and IQ, and carry a demonstrated record of driving workstreams. What we expect of you day-to-day: Lead workstreams / small projects related to multi-year strategy for the North America foundational solutions VAS business, which considers nuances relevant to the region (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth) Work closely with cross-functional and regional teams on strategic projects, bringing timely and useful insight and analytical support Support development of business cases to support prioritization efforts Support and deliver regional product roadmaps that extend Visa's relevance beyond our core network assets. This includes: Build out creative and impactful solutions by integrating insights across Visa's many expert functional resources and supporting collaborative solution development Help serve as conduit for synthesizing client feedback for product requirement purposes to ensure voice of the customer is represented Serve as intake channel for sales teams' requests into enhancements and new product prioritization efforts (including understanding options and true needs) Partner with regional Commercialization leaders to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to buy. This includes: Support Go-To-Market (GTM) strategy development, informed by and based on client segmentation analysis, market sizing and competitive landscape & implications Develop use-case, segment, and client-specific perspectives on solutions that solve key client problems/needs Inform pricing guidelines with market intelligence Help architect client-centric joint solutions including build, implementation, and post-launch optimization: Support sales teams in understanding clients' business and technical needs and defining solutions to meet them Link Issuing Solutions with other Visa Product Domains and Client Segments (Acceptance, Risk) to provide greatest value to the client Manage day-to-day project and team activities to meet milestones and timelines This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Experience in and/or significant exposure to the payments industry preferred Ability to lead and manage complex workstreams or small projects independently Superior analytical and problem-solving skills. Demonstrated quantitative rigor Proficient and ideally a power-user of spreadsheet and presentation tools Attention to detail and the ability to structure and analyze financial, operational, and market data Outstanding stakeholder management abilities at both senior and junior levels Strong executive communication and presentation skills. Impeccable written and oral communication Self-starter, team oriented, collaborative, diplomatic, and flexible Additional Information Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Relocation:This role does not provide relocation assistance. Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 146,200.00 to 211,850.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

A leading FinTech company is seeking a Principal Product Manager to drive the strategy for compliance and risk products. This role involves cross-functional collaboration with Engineering, Operations, and Legal teams to ensure regulatory adherence and operational excellence. Candidates should have at least 8 years of product management experience, including expertise in risk and compliance. The position offers competitive salary, flexible remote-friendly culture, and opportunities for personal growth and equity participation. #J-18808-Ljbffr

Our Company Oaktree is a leader among global investment managers specializing in alternative investments, with over $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities. The firm has over 1400 employees and offices in 25 cities worldwide. We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture. The Technology department at Oaktree Capital Management delivers secure, scalable, and innovative solutions that power the firm's global investment and business operations. Through strong partnerships across the company, we drive digital transformation, advance operational efficiency, and provide a trusted data foundation to create measurable impact for Oaktree's teams, clients, and partners. For additional information please visit our website at ********************** Role Summary The Senior Vice President, Site Reliability Engineering (SRE) is a hands-on engineering leader responsible for defining, driving, and scaling reliability practices across Oaktree's global technology ecosystem. This executive and engineer will work in close partnership with software engineering teams, architects, security experts, infrastructure and cloud engineers, as well as key business stakeholders to ensure applications, platforms, and architectures meet the highest standards of resilience, reliability, performance, and operational excellence. The SVP will spearhead Oaktree's enterprise-wide SRE strategy, including SLO/SLA frameworks, RTO/RPO definitions, error-budget practices, observability maturity, incident processes, and related automation initiatives. As Oaktree accelerates its migration to Azure, this leader will bring deep experience in cloud-native SRE practices. This leader will drive innovation by leveraging Agentic AI to augment SRE functions. The SVP will own Oaktree's observability platform, including technology selection, budgeting, vendor management, and governance. Responsibilities Define and execute the enterprise SRE vision. Act as an enabling team. Foster SRE best practices in stream enabled teams. Establish reliability frameworks including SLAs, SLOs, RTOs, RPOs, and error budgets. Partner with engineering, architecture, security, and operations teams to effect changes in the spirit of appropriate reliability. Lead reliability engineering for applications and infrastructure in Microsoft Azure. Develop Agentic AI capabilities for SRE workflows. Own enterprise observability strategies and platforms (preferable experience in Datadog and Cribl) Build unified dashboards for system health and reliability insights. Own the practices on major incident management, blameless postmortems, and problem management. Act as an enabling team and foster best practices. Automate incident response processes. Foster AiOps. Champion and roadmap chaos engineering and resilience testing. Track and report on SLO adherence, DORA metrics, and reliability trends. Manage budgets, vendor contracts, and platform procurement. Required Qualifications 10-15 years of SRE experience, with 5+ years in leadership. Hands-on engineering expertise across cloud and hybrid systems. Deep Microsoft Azure experience. Strong knowledge of SLO/SLA frameworks and operational governance. Proven ownership of incident and problem management. Expertise with Observability/ APM and related tools (Preferably Datadog, Dynatrace, New Relic, PagerDuty, Cribl, Prometheus/Grafana, Azure Monitor, etc). Background in Prompt Engineering, automation, IaC, and CI/CD. Strong development background, background in infrastructure, and knowledge of architectural needs. Preferred Qualifications AZ-400 Certification. SRE Foundation Certification. Familiarity with Google SRE principles. Experience with Agentic AI. Experience in chaos engineering. Knowledge of ITIL, Agile, DevOps best practices. Education Bachelor's degree in Computer Science, Information Systems, or a related field. Master's degree in Technology Management, Information Technology, or a related field, a plus. Base Salary Range $225,000 - $250,000 In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives, a comprehensive benefits package and a flexible work arrangement. The base salary offered will be commensurate with experience and/or qualifications, industry knowledge and expertise, as well as prior training and education. Equal Opportunity Employment Policy Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources. For positions based in Los Angeles For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.

Oaktree is a leader among global investment managers specializing in alternative investments, with over $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities. The firm has over 1400 employees and offices in 25 cities worldwide. We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture. The Technology department at Oaktree Capital Management delivers secure, scalable, and innovative solutions that power the firm's global investment and business operations. Through strong partnerships across the company, we drive digital transformation, advance operational efficiency, and provide a trusted data foundation to create measurable impact for Oaktree's teams, clients, and partners . For additional information please visit our website at ********************** Summary Oaktree Capital is transforming its technology organization from traditional application development to modern product engineering - a shift that fuses AI, automation, and exceptional engineering culture to deliver institutional-grade investment platforms at scale. The Senior Vice President of Product Engineering will architect and lead this transformation. This leader will define how Oaktree builds, ships, and operates digital products - integrating AI tooling, developer experience, and cultural design (“vibe engineering”) into a unified model of excellence. This role demands a visionary engineering executive who can balance strategic clarity with hands-on technical judgment, and who understands that culture, craft, and intelligence systems must evolve together. Qualifications 15+ years in software engineering, with at least 8 years in senior leadership roles (e.g., VP, SVP, Head of Engineering). Proven experience leading enterprise-scale product engineering organizations through transformation or modernization. Financial services or fintech background are strongly preferred; experience in investment management, alternative assets, or data-intensive platforms is a plus. Track record of engineering operating model design, org structure optimization, and measurable productivity gains. Strategic thinker with ability to translate technology direction into clear execution plans. Excellent communicator and change agent who can influence C-suite and technical teams alike. High EQ and people-first leader who fosters a culture of excellence, collaboration, and continuous learning. Deep understanding of modern software architectures (microservices, APIs, cloud-native, event-driven systems). Experience with enterprise data platforms, AI/ML integration, and automation frameworks. Familiarity with DevOps, cloud (Azure preferred), and modern front/back-end ecosystems (.NET, Python, React, etc.). Success Measures Time-to-market reduction and improved product delivery velocity. Increased platform reuse and API adoption across business lines. Engineering engagement and retention metrics. Measurable business impact from AI and automation adoption. Improved system reliability, observability, and security posture. Responsibilities: Lead the transition from project-based delivery to product-centric engineering, embedding agile delivery, DevSecOps, modern SDLC practices, and data-driven decisioning. Define the next-generation product architecture and execute the firm's engineering strategy, emphasizing AI-first, modular architecture, APIs, data interoperability, and cloud-native design. Build and scale an AI-augmented engineering ecosystem, leveraging generative AI and intelligent automation to accelerate development, testing, and documentation. Design a high-performance operating model where engineering, design, and AI converge to deliver measurable business impact. Partner with the Data Science and Platform teams to develop internal AI tooling, including developer copilots, code intelligence platforms, and ML-enabled observability. Step into product leadership when needed to shape product strategy, roadmap definition, and stakeholder alignment. Act as an executive sponsor for major product initiatives, driving both the technical and strategic dimensions of delivery. Translate complex business goals into actionable product requirements and engineering plans. Lead product-market fit assessments for new internal platforms or digital capabilities. Drive the cultural and structural shift toward a “product engineering mindset” empowering teams with ownership, accountability, and measurable business impact. Establish engineering excellence standards (quality, observability, CI/CD, SRE practices, security-first design). Mentor and elevate engineering leaders; attract and retain top talent across disciplines and geographies. Reimagine talent engagement: AI-driven upskilling pathways, hack weeks, internal showcases, and recognition programs. Build a culture of experimentation and curiosity, supported by structured feedback loops and transparent metrics. Ensure reliable, secure, and timely delivery of technology initiatives across all asset classes and business units. Implement governance and metrics frameworks balancing innovation velocity with operational control. Collaborate closely with business sponsors to translate strategic priorities into technical roadmaps. Education Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, Statistics, or a related technical field - or equivalent professional experience. Ongoing learning or certification in modern software engineering, product leadership, or digital transformation desirable. Base Salary Range $225,000-$250,000 In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives, a comprehensive benefits package and a flexible work arrangement. The base salary offered will be commensurate with experience and/or qualifications, industry knowledge and expertise, as well as prior training and education. Equal Opportunity Employment Policy Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources. For positions based in Los Angeles For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.

**BANC OF CALIFORNIA AND YOUR CAREER** Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through BancEdge. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN **THE OPPORTUNITY** The SVP, Security Engineering & Operations is the leader responsible for building and operating the Bank's security engineering capability and 24x7 security operations program. This role oversees network security, SIEM and security tooling strategy, the Bank's SOC, incident response escalation and triage as needed, threat intelligence and proactive hunting, security architecture and engineering standards, and cloud security posture management. This role will drive measurable risk reduction and create a continuous improvement environment, partnering closely with IT, business units, and Security Risk and Assurance. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates. **HOW YOU'LL MAKE A DIFFERENCE** + Own the Security Operations process and function, including SIEM roadmap, tuning, content development, and operational metrics. + Lead major incident escalations as needed and post-incident root cause analysis and corrective action plans. + Mature existing Threat Detection & Response capabilities (EDR/XDR, SOAR automation, use case catalog, purple teaming) and measurable detection coverage across the MITRE ATT&CK framework. + Manage outsourced SOC vendor(s): performance SLAs, playbook alignment, knowledge transfer, surge capacity, and continuous quality improvement. + Build an integrated Threat Intelligence function: sources, enrichment, ingestion pipelines, and intelligence-led detection prioritization. + Stand up Threat Hunting practices focused on high-risk behaviors, identity compromise patterns, lateral movement, and cloud-native attack paths. + Define secure architecture standards (network segmentation, zero trust, identity-first controls, encryption, secrets management, key management). + Own Security Tooling & Platforms: roadmap, lifecycle management, integrations (SIEM/XDR/SOAR/DLP etc.). + Partner to embed security-by-design into infrastructure, application delivery, and development pipelines. + Build and lead high-performing teams: Security Operations, Threat Intelligence & Hunting, Security Engineering, Security Architecture, and Cloud Security. + Involved with interviewing and hiring decisions. + Prepare and deliver employee performance evaluations, goal planning, and counselings. + Manage, support, coach and train staff. + Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. + Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type. + Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. + Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. + Performs other duties and projects as assigned **WHAT YOU'LL BRING** + 8 - 12 years of experience with network security, security engineering and/or incident response. + Bachelor's degree in Computer Science, Information Systems, Cyber Security, or other quantitative fields. + CISSP required, CCSP, CISA or CISM Certification also preferred. + Experience in regulated environments or critical infrastructure preferred (banking, financial services, healthcare, defense, federal government, military). + Vision for modern security operations; balances control rigor with business agility. + Data-driven continuous improvement, SLA management, and platform reliability. + Ability to challenge assumptions and simplify complex systems. + Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position. + Knowledge of laws, regulations, policies, and ethics related to cybersecurity and privacy. + Industry methods for evaluating, implementing, and disseminating information technology (IT) security assessment, monitoring, detection, and remediation tools and procedures utilizing standards-based concepts and capabilities. + Computer networking concepts and protocols, and network security methodologies. + Host/network access control mechanisms (e.g., access control list, capabilities lists). + Intrusion detection methodologies and techniques for host and network-based intrusions. + System and application security threats and vulnerabilities, + Proven leadership managing SIEM/XDR or EDR/SOAR, outsourced SOC vendors, and major security incidents. + Hands-on familiarity with modern tooling: SIEM, EDR/XDR, SOAR, DLP, CASB/SASE, NAC, PKI/KMS/HSM + Experience operationalizing MITRE ATT&CK, purple teaming, and intelligence-led detection engineering. + Integration of cyber intelligence and information sources into existing processes (e.g., alerts, advisories, bulletins). + Prior banking and/or financial services background is a plus. + High School diploma or equivalent required **HOW WE'LL SUPPORT YOU** + **Financial Security:** You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting. + **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). + **Building & Supporting Your Family:** Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. + **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off. + **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more. **SALARY RANGE** The full-time base salary range for this position is $174,000.00 - $225,000.00 USD a year. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor. Equal Opportunity Employer PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

**BANC OF CALIFORNIA AND YOUR CAREER** Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through BancEdge. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN **THE OPPORTUNITY** The SVP, Security Engineering & Operations is the leader responsible for building and operating the Bank's security engineering capability and 24x7 security operations program. This role oversees network security, SIEM and security tooling strategy, the Bank's SOC, incident response escalation and triage as needed, threat intelligence and proactive hunting, security architecture and engineering standards, and cloud security posture management. This role will drive measurable risk reduction and create a continuous improvement environment, partnering closely with IT, business units, and Security Risk and Assurance. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates. **HOW YOU'LL MAKE A DIFFERENCE** + Own the Security Operations process and function, including SIEM roadmap, tuning, content development, and operational metrics. + Lead major incident escalations as needed and post-incident root cause analysis and corrective action plans. + Mature existing Threat Detection & Response capabilities (EDR/XDR, SOAR automation, use case catalog, purple teaming) and measurable detection coverage across the MITRE ATT&CK framework. + Manage outsourced SOC vendor(s): performance SLAs, playbook alignment, knowledge transfer, surge capacity, and continuous quality improvement. + Build an integrated Threat Intelligence function: sources, enrichment, ingestion pipelines, and intelligence-led detection prioritization. + Stand up Threat Hunting practices focused on high-risk behaviors, identity compromise patterns, lateral movement, and cloud-native attack paths. + Define secure architecture standards (network segmentation, zero trust, identity-first controls, encryption, secrets management, key management). + Own Security Tooling & Platforms: roadmap, lifecycle management, integrations (SIEM/XDR/SOAR/DLP etc.). + Partner to embed security-by-design into infrastructure, application delivery, and development pipelines. + Build and lead high-performing teams: Security Operations, Threat Intelligence & Hunting, Security Engineering, Security Architecture, and Cloud Security. + Involved with interviewing and hiring decisions. + Prepare and deliver employee performance evaluations, goal planning, and counselings. + Manage, support, coach and train staff. + Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. + Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type. + Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. + Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. + Performs other duties and projects as assigned **WHAT YOU'LL BRING** + 8 - 12 years of experience with network security, security engineering and/or incident response. + Bachelor's degree in Computer Science, Information Systems, Cyber Security, or other quantitative fields. + CISSP required, CCSP, CISA or CISM Certification also preferred. + Experience in regulated environments or critical infrastructure preferred (banking, financial services, healthcare, defense, federal government, military). + Vision for modern security operations; balances control rigor with business agility. + Data-driven continuous improvement, SLA management, and platform reliability. + Ability to challenge assumptions and simplify complex systems. + Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position. + Knowledge of laws, regulations, policies, and ethics related to cybersecurity and privacy. + Industry methods for evaluating, implementing, and disseminating information technology (IT) security assessment, monitoring, detection, and remediation tools and procedures utilizing standards-based concepts and capabilities. + Computer networking concepts and protocols, and network security methodologies. + Host/network access control mechanisms (e.g., access control list, capabilities lists). + Intrusion detection methodologies and techniques for host and network-based intrusions. + System and application security threats and vulnerabilities, + Proven leadership managing SIEM/XDR or EDR/SOAR, outsourced SOC vendors, and major security incidents. + Hands-on familiarity with modern tooling: SIEM, EDR/XDR, SOAR, DLP, CASB/SASE, NAC, PKI/KMS/HSM + Experience operationalizing MITRE ATT&CK, purple teaming, and intelligence-led detection engineering. + Integration of cyber intelligence and information sources into existing processes (e.g., alerts, advisories, bulletins). + Prior banking and/or financial services background is a plus. + High School diploma or equivalent required **HOW WE'LL SUPPORT YOU** + **Financial Security:** You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting. + **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). + **Building & Supporting Your Family:** Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. + **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off. + **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more. **SALARY RANGE** The full-time base salary range for this position is $174,000.00 - $225,000.00 USD a year. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor. Equal Opportunity Employer PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Agentic Commerce Solution Engineering Director, Solution Engineering, Agentic Commerce Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard's assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Role The Director, Product Architect, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets by working with Digital Partners * Define the Solution Strategy: Partner with Mastercard's flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market. * Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of agentic commerce solutions. * Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard's agentic commerce product suite and technology platforms. * Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard's digital credentials and payment capabilities into new agentic interfaces and consumer experiences. * Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution. * Prototype & Innovate: Partner with Mastercard's prototyping and innovation teams to rapidly test and validate new agentic commerce use cases and interfaces. * Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback. * Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets. * IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard's data, security, and business model standards. All About You * High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments. * Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants. * Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets. * Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus. * Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems. * Comfortable communicating strategy, project status, and complex ideas to executive leadership. * Experience working in a global, matrixed organization and managing cross-regional initiatives. * Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes. * Bachelor's degree required. * Strong written and verbal communication skills. Updated 6 August 2025 As a technical leader in the Acceptance Innovation & Solution Engineering organization, you will collaborate closely with product owners, technology teams, partners, and clients to define solution architectures, lead proof-of-concepts, and translate product vision into technical execution. The ideal candidate brings deep expertise in digital payments, API-first solution development, and identity/authentication frameworks - with a proven ability to build bridges between business strategy and technical delivery. You will play a critical role in shaping Mastercard's leadership in AI-driven commerce by enabling seamless, interoperable, and secure agent interactions aligned with our network principles and global platform strategy. Total Base Pay Range 178,000.00 - 284,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD