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Senior Operations Manager jobs at Discover - 560 jobs

  • Strategic FP&A Principal, Global Ops - Hybrid 4/1

    Wellington Management Company 4.9company rating

    Boston, MA jobs

    A leading investment management firm based in Boston is seeking a Principal for Financial Planning & Analysis. The role involves providing financial insight and operational performance reporting to drive strategic decisions. Candidates should have over 10 years of experience in finance and strong analytical skills. The role supports budgeting processes and enhances financial visibility across the organization. This position offers competitive compensation with a salary range of USD 120,000 - 225,000. #J-18808-Ljbffr
    $107k-143k yearly est. 3d ago
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  • SALT Manager: State & Local Tax Strategy & Compliance

    BDO USA 4.8company rating

    Boston, MA jobs

    A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture. #J-18808-Ljbffr
    $98k-126k yearly est. 20h ago
  • Audit Senior Manager

    Grant Thornton International Ltd. 4.6company rating

    San Jose, CA jobs

    At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non‑attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans‑Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality‑driven professionals enjoying exceptional career‑growth opportunities and a distinctive cross‑border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in‑person attendance at least two days per week, either at a GT office or client site. Here, you are supported to prioritize your overall well‑being through work‑life integration options that work best for you and those in your household. We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit ********************************************************** Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period. Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. AdditionalDetails: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy‑related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles applicants only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For Massachusetts applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment. Job Description Grant Thornton is seeking an Audit Senior Manager to join the team in San Jose, CA. As an Audit Senior Manager, you will use your technical and leadership skills to plan and lead the completion of financial statement audits. You'll apply your experience to help engagement teams solve difficult business problems and review highly technical matters and disclosures - all with the resources, environment and support to help you excel. You'll build relationships with clients and your engagement teams, and use our world‑class audit technology to work collaboratively, solve smarter, and have meaningful business conversations. From day one, you'll be empowered with access to firm leaders and training programs, as well as opportunities to grow the firm and your career, and achieve more, confidently. Your day‑to‑day may include: Overseeing and supporting multiple engagement teams concurrently to complete financial statement audits. Consistently listening and communicating with clients about engagement and service expectations; resolving technical and service issues quickly and thoroughly. Being a proactive problem solver and sought‑after business adviser to your clients on a variety of business improvement areas. Training and supervising less experienced colleagues and providing consistent, regular feedback. Team‑ing up with Grant Thornton colleagues to identify and win new business opportunities. Working at a client site, with your team in the office or remotely. We empower teams to listen first to expectations of clients and teammates; then you and your team can determine when and where to work. No matter when or where, you will have the support you need to thrive. Representing Grant Thornton at recruiting and professional networking events. Building your technical and professional skills through formal training. Other duties as assigned. You have the following technical skills, qualifications and abilities: Bachelor's degree in accounting, economics, finance, mathematics, or related disciplines. Minimum of eight years of progressive public accounting experience with a mid‑sized to large firm. An active CPA license (required). Analytical, technical, and auditing skills, including proficiency in US GAAP, GAAS, and PCAOB rules and standards. Continuously expand your professional network and have experience with business development. Value teamwork, are agile and know the power of building strong relationships. Are curious about or have exposure to automation and digitization tools as part of audits or in the professional services environment. Can travel as needed (Travel expectation: 25%). Excellent verbal and written communication skills. The base salary range for this position in the firm's San Jose office only is $138,000 to $230,000 per year. #J-18808-Ljbffr
    $138k-230k yearly 3d ago
  • Senior Manager, InfoSec GRC

    P2P 3.2company rating

    San Francisco, CA jobs

    At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. WHAT YOU'LL DO: Regulatory Engagement and Leadership: You will be a key point of contact for all information security matters related to the bank license application. You'll represent the InfoSec GRC team by actively engaging with and providing mentorship to regulators like the OCC and NYDFS. Technical GRC and Risk Management: You will lead risk assessment processes and identify, assess, and prioritize information security risks across the organization. You'll have hands‑on experience pulling technical evidence, such as logs, configuration screenshots, and audit reports, to validate the efficiency of our security controls. Compliance and Audits: You will maintain compliance with frameworks like FFIEC, SOX, NYDFS, MAS, DORA, and SOC 2. You will represent technical control operations during internal and external audits, including MAS financial audits and SOX/SOC1 audits, demonstrating a strong solid understanding of our infrastructure, applications, and security processes. Program Leadership: You will lead end‑to‑end GRC projects, establishing clear metrics and achievements. You will also develop and maintain dashboards to provide insight into compliance status, risk posture, and program efficiency. Crypto‑Specific Expertise: You will provide technical mentorship on compliance related to stablecoin reserves and financial reporting, including preparing for the required attestation reports to meet regulatory requirements from agencies like the NYDFS. WHAT YOU'LL BRING: A Bachelor's Degree in a relevant field or equivalent professional experience. 10+ years of experience in information security risk management and compliance within a highly regulated industry, with a strong background in the financial services or banking sector. A solid foundation in a hands‑on technical information security role, with experience in areas like security operations or security architecture. Proven experience with U.S. regulatory frameworks like FFIEC and NYDFS, and a track record of directly working with financial regulators. Proficiency with common information security frameworks, including SOX, SOC1, ISO 27001, SOC 2, MAS, and DORA. Direct experience with charter banking or in a similar leadership role at a regulated financial institution or a digital asset company. Experience with crypto or blockchain technology, particularly in a highly regulated environment, including familiarity with stablecoin reserves and financial reporting requirements. Hands‑on experience assessing and managing security risks in public cloud environments (preferably AWS) and a strong understanding of their security implications. Proven ability to create clear, audience‑tailored technical documentation. Relevant certifications such as CISSP, CISA, or AWS Certified Security are highly desirable. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range $196,000 - $245,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast‑paced start‑up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In‑office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi‑weekly all‑company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry‑leading parental leave policies. Family planning benefits. Catered lunches, fully‑stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full‑time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference. #J-18808-Ljbffr
    $196k-245k yearly 3d ago
  • Investment Operations Director

    Massmutual 4.3company rating

    Springfield, MA jobs

    The Opportunity We have an opportunity within our Inforce Account Maintenance team for a Investment Operations Director.As an Investment Operations Director you will overseea team of Investment Specialists, Consultants, Principals andbe part of a highly structured, fast paced team-oriented environment focused on providing quality service and maintaining compliance standards. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team The team is comprised of 20+ team members with a background in Wealth Management. Their roles vary from leads who support the director in driving the team, principal roles which are licensed individuals responsible for more complex functions and analysts (“processors)” who support the processing of daily end client transactions and interaction with our external partners such as National Financial Services.The team has direct interaction with our advisors, their support staff, compliance, legal and other operational partners. They are high functioning, collaborative and are motivated to do what is best and right for the firm, our advisors, their clients as well as for each other. The team dynamic is unique in that we have members who have grown in role as the broker dealer has grown as well as members who bring an outside perspective or are fairly new to the financial services industry. The Impact The Account Maintenance Director is expected to have a strong business acumen in the securities and wealth management space to ensure the team is prepared and educated to support strategic initiatives such as the rollout of new product offerings. The Director and by extension the team is accountable for ensuring processing service levels are consistently maintained. The ideal candidate for this role must demonstrate daily agility and ability to learn, adapt, implement continuous improvement in support of changing regulatory and competitive landscapes. Communication and leading others are key in this role. Collaborating with the team to communicate and establish clear goals, provide feedback, developmental opportunities and do so in a manner that is inclusive. Support strategic vision and growth trajectory of the broker dealer by providing transparent communication, working with the team to ensure readiness, identifying opportunities to improve ease of doing business. The Minimum Qualifications High School Diploma Series 7 and Series 24 licenses required at time of application 5+ years Financial Services / Investments experience 1+ year leadership or 1:1 coaching/mentoring experience The Ideal Qualifications 5+ Years Experience with customer service in the financial services field required Strong analytical/Problem solving skills Strong written, verbal, and interpersonal communication skills Listening skills Organization navigation skills Time Management (multi-tasking SME in multiple functions and proficient in most functions What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS In-Force Operations Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-DK1 MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. #J-18808-Ljbffr
    $105k-142k yearly est. 3d ago
  • Investment Operations Director - Lead Wealth Ops

    Massmutual 4.3company rating

    Springfield, MA jobs

    A leading financial services firm in Springfield, MA, is seeking an Investment Operations Director to oversee a team in a dynamic environment. The ideal candidate will possess significant experience in financial services, strong communication skills, and leadership qualities necessary for driving strategic initiatives. This role includes managing compliance standards and continuous improvements in a collaborative atmosphere. #J-18808-Ljbffr
    $105k-142k yearly est. 3d ago
  • Global Payroll Senior Manager - Scale, Compliance & Equity

    Zip 4.7company rating

    San Francisco, CA jobs

    A leading procurement platform is seeking a Senior Manager, Global Payroll to lead its payroll operations in San Francisco. The ideal candidate will have over 8 years of experience in payroll administration, focusing on compliance and accuracy across multiple regions. This hybrid role offers a salary between $160,000 and $190,000, alongside perks such as startup equity, full health benefits, and flexible PTO. Join a dynamic team dedicated to innovating the procurement process. #J-18808-Ljbffr
    $160k-190k yearly 1d ago
  • Senior Manager, Global Payroll

    Zip 4.7company rating

    San Francisco, CA jobs

    The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! We're looking for an experienced Senior Manager, Global Payroll. This is a hybrid role in San Francisco. What You'll Do: Lead and oversee all aspects of global payroll operations, ensuring accuracy, compliance, and timeliness across all regions (including US, EMEA, APAC, and EOR arrangements). Define and execute the global payroll strategy, vendor selection, and partnership model to align with business objectives, scalability, and an exceptional employee experience. Manage external payroll vendors and providers globally, establishing strong relationships and holding them accountable to service level agreements (SLAs). Serve as the subject matter expert and final escalation point for complex payroll issues, including those related to tax, benefits, garnishments, leave of absence, and equity (RSUs, Stock Options, etc.). Lead quarter-end and year-end payroll processes, including tax reporting, compliance filings, and W-2/equivalent statement delivery globally. Ensure strict compliance with all federal, state, and local payroll tax regulations and labor laws in the US, and all equivalent statutory requirements in international jurisdictions. Develop, implement, and maintain SOX-compliant internal controls, documentation, and governance frameworks for all global payroll processes to ensure audit and IPO readiness. Oversee tax registrations, amendments, and adjustments globally, partnering closely with the Tax department. Manage payroll-related audits (e.g., external financial, 401k, Workers' Compensation). Collaborate closely with cross-functional teams, including Accounting, Finance, People Operations (HRIS/Benefits/Compensation), and Legal to streamline end-to-end payroll processes and data integration. Own the month-end close activities for payroll, including the review and approval of payroll-related journal entries, balance sheet reconciliations, and variance analysis for all regions. Drive strategic initiatives such as new payroll system implementations/upgrades, vendor consolidation, and expansion into new countries/entities. Qualifications Minimum 8+ years of progressive, hands‑on experience in payroll administration, with at least 3+ years managing global/multi‑country payroll operations. Proven experience in a public company or pre‑IPO environment with exposure to SOX controls. Deep expertise in US multi‑state payroll, tax regulations, and labor laws, coupled with a strong understanding of international payroll practices (EMEA and APAC). Demonstrated experience managing payroll for a large, high‑growth organization (e.g., +1,000 global employees). Strong knowledge of upstream payroll inputs (compensation, benefits, stock administration) and integrations with enterprise systems. Experience leading, mentoring, and managing a team of payroll specialists, fostering a collaborative environment, driving professional development, and ensuring the team's operational goals and service level agreements (SLAs) are met with high standards of accuracy and compliance. Expert proficiency in a major HCM/Payroll (e.g., Workday, Ceridian, UKG, ADP) and ERP (Netsuite, SAP, Oracle Fusion) system. Highly proficient in Excel (VLOOKUPs, pivot tables, complex formulas) for data analysis and reporting. The salary range for this role is $160,000 - $190,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you! #J-18808-Ljbffr
    $160k-190k yearly 1d ago
  • Manager - Tax Controversy, National Office (JD Required)

    Eisneramper 4.8company rating

    Pasadena, CA jobs

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. What it Means to Work for EisnerAmper: As a Tax Controversy Manager, you will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Assist with IRS examinations and appeals, including responses to Information Document Requests, Notices of Proposed Adjustments and preparation of appeals protests Help prepare penalty abatement requests and relief requests for missed elections Address collection matters including Installment Agreements, Offers in Compromise and Collection Due Process Hearings Perform tax research and draft tax memoranda on a broad range of federal tax issues. Contact the IRS Service Center and correspond on various tax account issues Assist with training programs and thought leadership publications Mentoring staff Basic Qualifications: JD is required Passed any state bar exam 5+ years Tax Controversy of experience Preferred Qualifications: LLM or Masters in Taxation Judicial clerkship or other government experience and/or accounting background CPA 7+ Years experience Strong technical tax research skills Excellent written, oral communication, and time management skills Ability to work independently and as part of the national tax controversy team EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About Our Tax Team: As the largest service line within the firm, EisnerAmper's Tax Group does not only provide trusted and innovative tax solutions to its clients, but it creates new opportunities for employees to grow, both personally and professionally. With a range of specialties based on location and industry, employees have the flexibility to focus on the work they want to do and the autonomy to shape their careers in a fulfilling way. A hybrid between a general tax practice and a hyper-specialized firm, our culture is based on collaboration, innovation, and transparency. For us, success is defined by working together, sometimes across specialties, to provide the best tax solutions to meet our clients' unique needs. Tax regulations and procedures are always changing, and so are we. All EisnerAmper tax employees are empowered to challenge the status quo by thinking outside the box and bringing new ideas to the table. Because when we can identify creative ways to reduce filing turnarounds or streamline compliance work, we're able spend more time conducting impactful business advisory services for our clients. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: . For Minnesota and Illinois, the expected salary range for this position is between $120,000 and $160,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. #LI-Hybrid #LI-TJ1 Preferred Location:New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $120k-160k yearly 1d ago
  • Manager, Global Market Operations

    Visa 4.5company rating

    San Francisco, CA jobs

    Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Manager, Global Markets Operations is a key member of the Global Markets Operations team, working closely with the Market Archetypes & Applied Strategy Function lead (SD). They will focus on topics at the intersection of strategy and execution, including Visa's Market Archetypes, incubation of net-new initiatives pre-launch (e.g., SMB/Long Tail Acceptance), and key opportunities / risks facing across global markets (e.g., A2A, RTP, Wallets, Regulatory activity, Localization, other areas of Visa's 2030 Strategy). Other areas of focus may include identification of key trends impacting our business and related thought leadership / response planning / content development, consideration of new business and operating models, OKRs development and tracking, connectivity and exchange between business units (VAS, CMS, Consumer Payments) and Markets, Quarterly Business Reviews and Budget facilitation, planning for key events like Visa's Annual Market Kick Off, etc. Across all topics, the role will require highly effective collaboration and stakeholder engagement across a wide array of functions - incl. collaborating with senior leaders (key stakeholders include but are not limited to: Regional and functional BPOs, Regional Leadership teams, Group Country Managers and Country Managers, Global Sales and Commercial Operations, the Office of the CEO, Finance, Corporate Strategy, Global and Regional Product teams and more). Responsibilities include working closely with the Market Archetypes & Applied Strategy lead on: Owning and managing key Market Archetypes initiative workstreams, including roll out with key functional teams and integration into selected BAU processes (budgeting, OKRs, Sales Enablement, etc.), supporting best practice / insight sharing, client connectivity and events, Archetypes QBRs, measurement and ROI discipline, Archetypes fact-base / toolkit, and AI applications / use cases For key workstreams, owning and prioritizing the running list or "backlog" of topics relevant for the President and the Global Markets team and executing against the key priorities Assisting in the development of perspectives on selected priority strategic initiatives as indicated by Group President Preparation of materials and content for key forums and meetings (e.g., The Global Markets Leadership team, the Market Leadership Council, BOD presentations, Market Archetypes Forums and Working Groups), including slide deck creation and scripting Contributing to the knowledge of key market themes & payment trends Collecting data on financial and other business performance and synthesizing outcomes Engaging with stakeholders across a range of priority topics - including peers on Market and functional teams This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Knowledge of Visa business, strategy, and operating model Strong proficiency in Microsoft PowerPoint, Excel, Co-pilot Analytical (Excel, quick back-of-envelope math, etc.) Highly structured and organized. Able to dynamically prioritize and manage own work Highly proactive with ownership mentality Action-oriented and execution-obsessed (able to take ideas into practical next steps) Great problem-solver (ability to absorb a lot of information and summarize/synthesize key takeaways) Curious and fast-learner with a positive can do attitude Highly collaborative with colleagues Comfort and poise when interfacing with senior executives Comfort with ambiguity / able to dynamically adjust to changing environment Highly motivated and excited by the potential to leverage platform on this team Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 146,200.00 to 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
    $111k-143k yearly est. 4d ago
  • VCA AI Knowledge and Data Operations Sr. Manager

    Visa 4.5company rating

    San Francisco, CA jobs

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Sr. Manager, Knowledge Base and Data Operations is responsible for building and maintaining the platform's knowledge base, ensuring seamless data ingestion from internal sources (such as Visa dashboards and enterprise data) and external feeds. This role manages taxonomy, quality control, and retrieval-augmented generation (RAG) pipelines to guarantee agents access accurate, up-to-date information. The Sr. Manager collaborates on data governance and bias mitigation, supporting the integrity and reliability of the platform's data assets. Key Responsibilities: Knowledge Base Management: Build, maintain, and optimize the platform's knowledge base to support AI agent operations. Data Ingestion: Oversee data ingestion processes from internal sources (e.g., Visa dashboards, enterprise data) and external feeds, ensuring completeness and accuracy. Taxonomy & Organization: Develop and manage taxonomy structures to enable efficient data categorization and retrieval. Quality Control: Implement quality control measures to ensure data accuracy, consistency, and reliability. RAG Pipelines: Design and maintain retrieval-augmented generation (RAG) pipelines to provide agents with timely, relevant information. Data Governance: Collaborate with stakeholders on data governance policies, ensuring compliance and best practices. Bias Mitigation: Work to identify and mitigate bias in data sources and agent outputs. Collaboration: Partner with tech, product, and business teams to align data operations with platform goals. Continuous Improvement: Monitor data operations, gather feedback, and drive ongoing enhancements to knowledge base and data processes. Documentation: Maintain clear documentation of data ingestion, taxonomy, quality control, and RAG pipeline processes. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Extensive experience in knowledge base management, data operations, and enterprise data environments. Proven ability to design and implement data ingestion pipelines and taxonomy structures. Strong background in quality control, RAG pipelines, and data governance. Demonstrated expertise in bias mitigation and ensuring data integrity. Excellent analytical, problem-solving, and technical skills. Outstanding communication and collaboration abilities. Ability to manage multiple projects concurrently and deliver results in a fast-paced environment. Deep understanding of digital trends, data management technologies, and enterprise platforms. Team player with a collaborative approach and commitment to developing talent. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,700.00 to 223,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
    $119k-153k yearly est. 1d ago
  • Business Manager, Investment Team

    Partners Capital 4.4company rating

    Boston, MA jobs

    Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas. Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued. Position Description Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program. Key Responsibilities include, but not limited to: Strategic Organizational Design: Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model. Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives. Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration. Analyze talent, performance, and cost data to inform org design decisions and scenario planning. Internal Staffing Needs and Management - Client and team staffing responsibilities: Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression. Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience. Actively monitor team member workload, skill development, and burnout levels. Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate. Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning. External Hiring Needs - Team staffing responsibilities: Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs. Team performance optimization and development: Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams. Create stretch assignments and project-based learning experiences aligned to business priorities. Ensure right mentor pairs are established, set expectations, and monitor effectiveness. Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc. Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed. Additional responsibilities include: Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team. Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels. Qualifications / Attributes Required: Bachelor's degree required with 7-10 years of experience in financial services. Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations. Ability to translate business strategy into capability and talent needs. Strong stakeholder management and consensus-building skills. Experience managing talent in results-driven, high-accountability environments. Ability to calibrate performance across teams via incentives and metrics. Navigate compensation, promotion, and recognition in pay-for-performance cultures. Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments. Benefits and Compensation Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc. Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis. The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program. Contact Details Please send your CV to *************************************** with the subject: Business Manager . Further information about Partners Capital is available on our website ********************* For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
    $160k-250k yearly 20h ago
  • Senior Manager, Charitable Consulting

    Charles Schwab 4.8company rating

    San Francisco, CA jobs

    Your opportunity DAFgiving360™ is an independent nonprofit organization created to increase charitable giving in the U.S. We offer a donor‑advised fund program and related philanthropic tools and guidance that empower donors to incorporate charitable planning into their everyday lives and make a bigger difference in the world. Since our founding in 1999 as an 501(c)(3) public charity, DAFgiving360 donors have recommended over $44 billion in grants to more than 280,000 charities. DAFgiving360 has entered into a services agreement with Charles Schwab & Co., Inc. for administrative and other services, including human resources. This position will be an employee of Charles Schwab & Co., Inc. and will be subject to its policies and procedures but will report to and be accountable to DAFgiving360 for day‑to‑day activities. Our Opportunity DAFgiving360 Charitable Consulting is responsible for long‑term sustainable growth, relationship management, a premium client experience and providing timely, relevant charitable planning education to partners, advisors, and high net worth clients. Reporting to the Director of Charitable Consulting, this role will source new opportunities for growth and manage relationships with advisors, family offices, and their clients by serving as a trusted resource in partnership with other business units at DAFgiving360 and business partners at Charles Schwab & Co. What you are good at Consultative client and colleague relations that inspire trust. A confident presentation style that makes an impact or influences audiences-large and small-of various disciplines via several mediums and platforms Listening to our clients and extrapolating the detail that will help you assist them in finding the right solution, sometimes on short notice. Solving complex problems in collaboration with advisors and other experts, internal and external Providing constructive feedback internally that will fuel innovation, growth, and advocate for client priorities. Cross‑enterprise account planning that prioritizes for areas of greatest opportunity and drives intended key growth results. Annual account plan implementation in alignment with DAFgiving360 strategic objectives and priorities, pivoting when necessary. What you have 10+ years of professional experience inclusive of people leadership, postgraduate degree and/or industry designation preferred. 5+ years of financial services industry experience Relationship management experience in the private wealth and/or investment management industries Experience serving advisors to multi‑generational households that have complex, urgent needs, especially where there is competitive risk. Basic understanding of investments (publicly and non‑publicly traded), common ultra‑high net worth tax planning concerns and planned giving alternatives. Existing network of registered investment advisors, attorneys, CPAs, and family offices in the Shelby‑preferred territory. Strong communication skills and presentation skills required. A passion for serving the community and making a difference. Outline desired experience and qualities here. What's in it for you At Schwab, you're empowered to shape your future. WeỂ champion your growth through meaningful work, alcuni learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28‑day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance #J-18808-Ljbffr
    $113k-144k yearly est. 1d ago
  • Senior Manager - Treasury Reporting

    Charles Schwab 4.8company rating

    San Francisco, CA jobs

    Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Treasury Capital Analytics & Reporting team is situated in the Treasury department. The team is responsible for both Capital Stress Testing (CST) and HISTORY monthly benchmark capital forecast as well as the on‑time comprehensive submission of the listed annual CCAR FRY‑14A form. The team also builds and maintains the Treasury ALM/Capital forecast data repository infrastructure, develops the end‑to‑end analytical/reporting platform, and implements forecast automation to support the capital forecast. This position is primarily responsible for supporting the CCAR data repository, the CCAR filing production, developing and enhancing the automated comprehensive data flow and quality‑check processes, implementing data standards and procedures, overseeing data governance, and building analytic solutions and reporting intelligence for regulatory filing. Charles Schwab has been a leader in financial services for over four decades, working to make investing more affordable, accessible and understandable to all. Driven by our purpose to champion every client's goal with passion and integrity, we're committed to providing an environment that respects and appreciates the diversity of our employees, our clients, and the communities we serve. Our goal, as seen through clients' eyes, is that Schwab continuously improves by being a premier financial service provider through best‑in‑class service, technology, products, people and advice. What you have B #J-18808-Ljbffr
    $113k-144k yearly est. 1d ago
  • Sr. Manager, Performance Management

    Visa 4.5company rating

    Foster City, CA jobs

    Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Global Sales and Commercial Operations team supports the execution and delivery of key global initiatives and planning activities across the company.Our mandate is to develop, design, and execute the strategic direction for Visa's business operations and global sales organization, be the super connector for the markets, regions, global groups, and bring a consistent voice and 'One Visa' mindset. The team has the following key focus areas: Performance Management, Sales Analytics, Sales Excellence, Sales Enablement, and Sales Tools.This role will report into the Performance Management team which includes Scorecard, Sales compensation strategies and programs, Target setting, and Client Insights program. The Sr. Manager will plan, measure, and track performance of Visa clients, with an emphasis on Global Accounts. They will support Global Account teams in setting targets and design, develop and maintain Tableau dashboards for monthly reporting. They will provide advanced analytical insights to support key initiatives as needed. They will also serve as a key liaison to other client teams to address Performance Management needs across the organization. Success in this role will require strong cross-functional collaboration and communication with internal teams, including Regional Business Operations and Sales Excellence, Global VAS and CMS, Finance, and other stakeholders. Responsibilities: Lead Performance Management for Global Accounts: Oversee the monthly reporting for Global Clients, Global Tech Partners, and GMAC. Ensure accurate measurement and delivery of actuals versus targets, including detailed regional breakdowns for Account Executives and BPO teams across Sales, Performance (Net Revenue and PV) and other key metrics. Target Setting: Partner with Global Account teams to establish annual, quarterly, and monthly targets, driving effective performance management and accountability. Tableau Dashboard Development: Design, develop, and maintain advanced Tableau dashboards and reporting solutions for Global Accounts, ensuring high standards in data visualization and user experience. Strategic and Analytical Project Leadership: Deliver advanced analytical insights and business modeling using Tableau and Excel. Support high-impact initiatives and strategic business cases for senior leadership and actively contribute to ad hoc projects aligned with team and global objectives. Cross-Functional Collaboration and Stakeholder Engagement: Drive close collaboration with internal stakeholders, client teams, and data engineering to guarantee timely and accurate reporting. Identify and implement process improvements to optimize operational effectiveness. Liaison for Performance Management Needs: Serve as the primary contact for other client teams, to address and support Performance Management requirements across the organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Advanced proficiency in the MS Excel and PowerPoint Intermediate Tableau development skills and knowledge of data visualization best practices. Tableau Desktop Certification preferred Basic or intermediate SQL skills. Experience with scripting languages (e.g., R or Python) a plus Solid grasp of data management systems and processes, including source systems, data feeds, ETL, data warehouses and marts, and data cube design Strong quantitative and financial modeling skills Demonstrated analytical acumen, leveraging data-driven insights to inform strategic decision-making and drive business outcomes Meticulous attention to detail, with a track record of translating complex data into actionable recommendations for senior leadership Exceptional written and verbal communication skills, with the ability to present clearly and persuasively to senior executives and cross-functional stakeholders Outstanding interpersonal skills, with a history of building effective partnerships with global teams and navigating complex stakeholder environments Proven ability to lead projects, manage multiple priorities, and deliver high-quality results in a dynamic, fast-paced environment Capacity to quickly learn new concepts and adapt to evolving business needs and unstructured challenges Strong focus on process improvement, with experience driving operational excellence and implementing best practices Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this positionis $153,700 to $246,200 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
    $153.7k-246.2k yearly 1d ago
  • General Manager

    TSI Group 4.3company rating

    Los Angeles, CA jobs

    Located in Sun Valley, CA, the General Manager runs the division largely as a stand-alone leader with autonomy over the business. The GM will be responsible for creating vision, strategy and execution that will lead to growth and increased profitability of the company. The role will lead the growth and includes full P&L ownership. Key focus areas include Operational Performance and Fiscal Management, Sales Strategy, Business Development, Estimating. The GM leads a two-shift aerospace/defense plating operation team of direct and indirect reports in an office and shop environment. Responsibilities Cultivate a high-performance work environment that aligns core business strategies, drives stronger employee engagement, and creates a safe working environment for all employees. Implement a culture of accountability with employees by establishing expectations and metrics for employees; communicating expectations; monitoring results and communicating poor performance. Build out a team for growth and acquisitions with a focus on accounting and sales. Ensure cross-training coverage and a strong bench is in place for all key roles. Work hands-on with Operations and Commercial Teams to oversee the day-to-day operations and identify and develop plans to reduce waste and inefficiencies. Ensure production schedule is current and accurate and jobs are prioritized in the shops. Oversee procurement and subcontracting activities to ensure items are purchased within budget and meet contractual requirements. Ensure a “safety first” working environment is prioritized for employees by developing safety awareness programs. Oversee Environmental team including ensuring compliance and reporting Monitor quality processes to ensure best-in-class field construction is achieved. Quality approvals for Nadcap, FAA While working closely with the Controller, own and manage the division's financial results, including profit & loss and balance sheet. Monitor revenue, expenses, assets, and liabilities, ensuring accurate reporting and compliance. Communicate financial performance and risks to leadership. Conduct financial and operational analysis to support decision-making. Review key metrics, identify trends, and recommend improvements to drive efficiency and profitability. Develop a solid understanding of the financials and identify areas of opportunities to improve the performance of the business. Understand existing customer and vendor contracts; negotiate areas of risks including payment terms, warranty periods, etc. Communicate financial results, potential risks, and action plans to improve performance to ownership. Develop an intimate understanding of the business, product lines, and operations. Develop and execute a strategy for growth including setting sales targets, business objectives, financial plans, and operations targets. Leverage, develop and maintain strong working relationships with customers. Protect and grow relationships with Boeing, Lockheed, and other aerospace customers Oversee standard costing processes for individual components and assemblies, ensuring accurate per-piece cost calculations. Manage custom project pricing, including both quoted and time & materials (T&M) approaches, to ensure competitive and profitable bids. Develop and implement estimating strategies that align with business objectives and drive margin improvement and customer retention and acquisition. Utilize and continuously improve estimating tools and systems to enhance accuracy, efficiency, and consistency in project cost assessments. Experience, Qualifications & Attributes At least 10 years of progressive experience manufacturing with experience in chrome plating/coatings and a strong focus on process improvement and operational leadership Experience with engineered finishing processes (coatings, surface treatment, heat treatment, etc.) is relevant Aerospace/defense experience would be ideal A post-secondary level of education with preference for either a business management degree or engineering degree or relevant experience Hands-on experience in working at a leadership level in a production environment, focused on quality control and process improvements Familiar with OEM expectations and certification environments Proven experience managing full P&L responsibility, including financial planning, reporting, and performance optimization Demonstrated success in talent development, including recruiting, training, mentoring, and building high-performing teams Experience leading remote or distributed teams, ensuring effective communication, collaboration, and results across multiple locations Merger and acquisition experience is considered an asset, especially with integration and change management in manufacturing environments Understands industry standards Proven ability to lead multi-shift manufacturing environments Strong leadership with the ability to motivate the team to grow the business. Excellent judgment, strategic thinking, and creative problem-solving skills. Skilled in negotiation and conflict resolution, fostering a collaborative and productive work environment. Exceptional relationship-building and communication skills with employees, customers, and stakeholders. Financial acumen to support P&L management, costing, and pricing models. High standards of ethics, integrity, accountability, and respect for others. Adaptable and resilient, able to lead through change and drive continuous improvement. We thank all interested parties but only those selected will be contacted to move forward.
    $116k-188k yearly est. 5d ago
  • AI Adoption, Change and Efficiency Sr. Manager

    Visa 4.5company rating

    San Francisco, CA jobs

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Sr. Manager, Adoption, Change Management, and Efficiency Tracking drives user adoption and cultural change across the organization through targeted training, playbooks, and continuous feedback loops. This role quantifies efficiencies-such as time savings and ROI-using dashboards and impact studies of the Gen AI platforms and tools in VAC. The Sr. Manager merges change initiatives with impact analytics to measure engagement, iterate on enablement strategies, and achieve high utilization rates across consulting teams. Key Responsibilities: Adoption Strategy: Develop and execute strategies to drive user adoption of new Gen AI platforms, tools, and processes. Change Management: Lead change management initiatives, fostering a culture of innovation and adaptability on Gen AI. Training & Enablement: Design and deliver training programs for Gen AI, playbooks, and resources to support successful adoption and ongoing user engagement. Feedback Loops: Establish mechanisms for collecting user feedback and iterating on enablement approaches. Efficiency Tracking: Quantify efficiencies such as time savings and Gen AI ROI through dashboards, analytics, and impact studies. Impact Analytics: Merge change initiatives with analytics to measure engagement, utilization, and overall impact. Engagement Measurement: Monitor and report on adoption rates, user engagement, and enablement effectiveness across consulting teams. Continuous Improvement: Use data-driven insights to refine change management and adoption strategies. Collaboration: Partner with cross-functional teams to align change initiatives with business goals and maximize impact. Documentation: Maintain clear documentation of adoption strategies, training materials, and efficiency tracking processes. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Extensive experience in change management, user adoption, and efficiency tracking in enterprise environments. Proven ability to design and implement training programs, playbooks, and feedback mechanisms. Strong background in impact analytics, dashboard development, and ROI measurement. Demonstrated expertise in driving cultural change and high utilization rates. Excellent analytical, problem-solving, and strategic thinking skills. Outstanding communication and collaboration abilities. Ability to manage multiple projects concurrently and deliver results in a fast-paced environment. Deep understanding of digital trends, change management methodologies, and enterprise platforms. Team player with a collaborative approach and commitment to developing talent. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,700.00 to 223,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
    $122k-156k yearly est. 1d ago
  • Sr. Manager, Long Tail Acceptance

    Visa 4.5company rating

    San Francisco, CA jobs

    Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa is seeking a strategic yet pragmatic, and results-oriented Senior Manager to support the Long-Tail Acceptance Go-To-Market Center of Excellence (COE) on behalf of Global Markets. In this newly created role, you will design, launch, and operationalize Visa's renewed focus on increasing acceptance and preference amongst SMB/Nano merchants worldwide accelerating/guiding product pilots, incubating new innovative solutions, and delivering integrated go-to-market strategies that span across cross-functional levers such as pricing/GE/marketing and more. This highly visible role will partner closely with product, sales, and other Global Market & Functional teams to drive key priorities and deliver measurable impact. The Senior Manager will report to the Long-Tail Acceptance Go-To-Market Center of Excellence Lead and be an integrative member of the Global Markets Operations team. Key Responsibilities Enable the Vision & Track Progress Support execution of Long-Tail Acceptance Go-To-Market Center of Excellence initiatives Track key objectives and results (OKRs) in partnership with Global Sales & Client Operations (GSCO), including development of SMB metrics. Develop the Long-Tail Acceptance Playbook Lead development of a comprehensive playbook for client managers (CMs), covering the full range of go-to-market levers. Codify and scale global tiered economics programs, including graduation models, streamlined approvals, and insights from key pilots (such as Untapped and 10X). Utilize merchant archetypes to inform tailored go-to-market strategies. Author and maintain Sales Play content in Compass for frontline enablement. Enable Product Go-To-Market (GTM) Partnership Support identification of markets for new product pilots (e.g., Visa Accept, Visa Pay), ensuring effective incubation and scaling. Identify key market needs to influence product roadmaps and M&A activity, particularly new merchant VAS opportunities. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD 8+ years' experience in payments, fintech, or a related high-growth industry, experience in go-to-market strategy, product commercialization, or market operations preferred. Demonstrated success leading large-scale, multi-market initiatives or product launches, ideally in a global context. Strong expertise in go-to-market planning, sales enablement, and playbook development. Proven ability to partner cross-functionally, influence at all levels, and drive alignment between product, sales, and market teams. Analytical and strategic thinker with a track record of defining and achieving ambitious goals. Exceptional communication, leadership, and project management skills. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 169,100.00 to 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
    $122k-156k yearly est. 4d ago
  • Regional Operations Officer

    Cathay Bank-Headquarters 4.4company rating

    Rowland Heights, CA jobs

    People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Travel to various branches within assigned region to assist branches or work as substitute for Customer Service and Sales Manager during absences, including vacations and emergency situations. Perform all regular daily functions including supervising operations staff. May assist in preparing reports for branch pre and post audit reviews. Provide training and guidance to branch employees as deemed necessary. Participate in conversion activities during mergers/acquisitions by providing on-site operational support. Perform assigned tasks with minimal supervision. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. ESSENTIAL FUNCTIONS Travels to branches and assumes Customer Service & Sales Manager regular work functions in the absence of the branch's Customer Service & Sales Manager. Completes and follows through on all assignments or projects to meet deadlines. Ensure daily review of risk management reports. Utilizes good judgment to ensure that any potential loss situation that could adversely affect the Bank is given an adequate level of visibility with senior management as well as appropriate units within the Bank. Provide consistent quality customer service. Identifies sales opportunities to cross-sell bank products and services and make sales referrals to appropriate employee and/or business partner. Safety and/or Security Officer for the branch when necessary. QUALIFICATIONS Education: College degree with business classes preferred. Experience: 2 to 4 years branch operations experience required. Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding of overall banking rules and standard practices. Skills/Ability: Availability to work any shift matching the branch banking hours and/or staffing needs. A willingness to work a flexible schedule. A willingness to travel within a 30-50-mile radius to multiple locations as business needs arise. PC literate with typing proficiency. English proficiency. Detail oriented, strong verbal and written communication skills, and ability to function in a team environment or work independently. Communicate in a professional manner with all levels of Bank employees. Demonstrate exemplary customer service. Bilingual (English and Mandarin or Cantonese) a plus. OTHER DETAILS $25.00 - $28.85 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $25-28.9 hourly 1d ago
  • Market Area Manager - Salinas, CA

    Credit Acceptance 4.5company rating

    Los Angeles, CA jobs

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $124,800 Base Salary + Uncapped Commission #LI - Remote INDSAMP #zip Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $30k-44k yearly est. 1d ago

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