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ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. ZoomInfo is seeking a Principal Product Analyst to lead the development and execution of advanced analytics strategies that drive product success and fuel the firm's continued growth. This role is pivotal in shaping our product analytics function, delivering high-impact solutions to complex business challenges, and enabling data-driven decision-making at scale. In this role, you'll act as a strategic thought partner to stakeholders across Product Management, Engineering, Sales, Customer Success, Product Marketing, driving deep analysis and hypothesis testing to uncover actionable insights. Rather than solely defining KPIs, you will conduct in-depth investigations into customer behavior and dive deep into multiple dimensions of a customer's success, aligning with the broader analytics strategy to uncover drivers of product performance and optimization opportunities. If you're ready to lead with data, shape product strategy through deep analysis, and elevate the analytics practice across teams-we want to hear from you! What You'll Do: Lead deep-dive analyses into customer behavior and retention to uncover key drivers of product adoption, usage growth, and customer behaviors. Apply strong technical skills to deliver impactful insights independently. Develop and scale insights that drive product strategy, ensuring alignment with business objectives and empowering stakeholders with actionable recommendations. Setting the direction for reporting & insights that drive organizational outcomes within your product domain. Partner cross-functionally with Product Management, Engineering, Sales, Customer Success and Product Marketing teams to integrate diverse data sources and enhance analytical capabilities. Own end-to-end analytical projects, from data extraction and transformation to analysis, visualization, and strategic recommendations. Influence senior leadership by translating complex analyses into compelling narratives that drive product and business decisions. Design and lead the execution of experiments, A/B tests, and hypothesis testing frameworks, scaling these processes across the Product organization to support robust, data-driven decision-making. Advance self-service analytics capabilities, enabling stakeholders to independently explore data while providing expert guidance on deeper, more complex analyses. Upskill junior analysts, on their technical craft and translating insights into a compelling data story, fostering a culture of continuous learning and technical skill development with analytical tools, and driving initiatives to advance data proficiency. What You Bring: Bachelor's or Master's Degree in Analytics, Statistics, Computer Science, Economics, or a related field. 8+ years of professional experience, with at least 6 years in product analytics, business intelligence, or data science; within a SaaS or tech company (preferred) Advanced proficiency in SQL for data extraction, transformation, optimization, and analysis. Strong statistical analysis and data modeling skills using Python, R, or similar programming languages. Experience conducting deep-dive analyses into product performance, user behavior, and experimentation results. Ability to synthesize complex quantitative data into clear, actionable insights for both technical and non-technical stakeholders. Proven ability to collaborate effectively across functions, demonstrate experience partnering with product, engineering, and business teams to drive aligned outcomes. Proficiency in data visualization tools such as Tableau, Looker, or Sisense to communicate findings effectively. Strong project management skills to lead multiple initiatives in a fast-paced, data-driven environment. Experience working with Google Analytics and Amplitude (preferred). #LI-PS1 #LI-hybrid #LI-remote Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$136,500-$214,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Ready to be a Titan? As an Enterprise Account Executive, you will manage full lifecycle sales into our largest prospects. We ask that you have prior Enterprise SaaS sales experience, the ability to build relationships with owners and executives, work with diverse teams, and negotiate large/complex contracts. This is a quota carrying, remote position, with travel expectations. This role will report to the Manager of Enterprise Sales. What you'll do: Close business with new accounts and expand revenue within designated existing customers to achieve ServiceTitan's strategic goals and quotas Become an expert on the ServiceTitan platform and value proposition Build honest relationships and a genuine partnership with potential Enterprise customers Manage appropriated named accounts and a territory assignment including pipeline generation, value presentations, solution mapping, and contract negotiation Work closely and collaboratively with Sales Engineers on complex requirements and integrations; Work cross departmentally to ensure all systems are in place to implement and support all new ServiceTitan customers; Work with our Sales Development Representatives to source business for strategic accounts and with important clients Track all activity in Salesforce and forecast business to Sales leadership What you'll bring: 6+ years experience developing relationships and closing business with high-quality Enterprise clients Successful sales experience in a B2B SaaS environment with experience with top performance and over achievement against quota Passion for the home services industry An honest and genuine approach to helping potential customers Value-driven approach to presentations, objection handling and negotiation Ability to travel often, regionally and nationally Must live within territory Valid driver's license and automobile insurance Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $142,000 USD - $151,900 USDand is commission-eligible. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. The Role Are you a Video Producer/Editor who is passionate about branding? Do you work well in a fast-paced team environment? If the answer is yes, ZoomInfo is looking for you to join our Creative team. You will be responsible for shooting and editing video for marketing and branding projects. You'll be part of a growing video team, working closely with other content creators and copywriters to deliver a wide variety of content on product launches, company culture, customer testimonials, videos for social media, blog content, and more. We are looking for someone who has a strong attention to detail and excels working both independently and collaboratively within our team. What You'll Do Collaborate with fellow video producers and business partners to conceptualize, film, and edit various live-action video projects Run virtual shoots and assist in studio and in field for traditional video capture Creative collaboration with cross-functional teams from briefing to file delivery Ensure on-time execution and delivery of high-quality output Stay on top of trends and new technology/software in the film/video industry Manage multiple projects through to completion while meeting tight deadlines Support marketing team with creative content for campaign initiatives Uphold company style guidelines throughout a variety of projects What You Bring 3+ years of professional camera and editing experience Strong knowledge of production workflows, production equipment, studio lighting, and experience in working with and directing on-camera talent Expertise in Adobe Premiere required, knowledge of After Effects a plus Ability to run camera and audio, light sets, and direct when needed Working knowledge of still photography shooting and editing Strong work ethic and ability to work on several projects simultaneously Strong communication and interpersonal skills BA/BS degree in film/television, advertising, marketing or a related field This is a hybrid role, 3 days a week in our Waltham office. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$56,420-$88,660 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Ready to be a Titan? ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they've ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer's success. We strive for real impact. We are looking for a talented Senior Product Designer that enjoys solving complex problems with data-informed solutions. This person will be a core member of our growing design team in helping to create a best-in-class Enterprise SaaS product with desktop, tablet and mobile touchpoints. Reporting to the Group Manager, Product Design, the Senior Product Designer possesses a balanced toolkit of research, interaction design, and prototyping capabilities. As a Senior Product Designer, you are capable of performing discovery research with users, creating journey maps and task flows, and developing prototypes to test your concepts and designs. You're also adept at being excellent collaborative partners with our friends in Product, Engineering and QA. This is an opportunity to join one of LA's fastest growing companies and have your thumbprint on the product that is actively disrupting the Home Services industry. What You'll Do: Collaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experience Participate in user research and usability studies Prototype flows, concepts, and interactions Work closely with our design system team and developers to ensure the successful technical implementation of your work Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization Interact with users to develop a solid understanding of their workflows, environments, needs and pain-points Design experiences that are engaging, efficient, intuitive and solve real problems What You'll Need: Experience designing modern SaaS/enterprise products A strong design portfolio that shows off your process, reasoning and outcomes You love collaborating but are also able to take ownership of entire projects Excellent ability to develop and sustain relationships across teams and functions Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating Several years of experience working at a large-scale company, preferably Enterprise/B2B Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As a Mid Market, Emerging New Business Account Executive, you will drive the company's growth through strategic engagement with medium-sized organizations, navigating their more complex decision-making structures to secure new business opportunities. In this role, you will focus on understanding the unique challenges and needs of mid-market clients, crafting customized solutions that deliver substantial value. Your success will be built on your ability to effectively manage full sales cycles, from initial contact through to deal closure, while orchestrating interactions with multiple stakeholders to achieve consensus and facilitate decision-making processes. What You Will Do: Proactively identify and cultivate relationships with potential clients within the mid-market space, focusing on organizations with 100 to 300 employees. Develop a deep understanding of the specific challenges related to the prospects go-to-market efforts and effectively position ZoomInfo solutions to solve the customer challenges.. Manage sophisticated sales cycles that range from two weeks to six months. This includes deep discovery discussions, rich presentations, managing proof of concept requests, multi-threading accounts and building custom proposals among other steps. Executing with precision and alignment to the client's needs is critical. Employ a structured yet flexible sales approach that can adapt to various buying processes and timelines. Lead negotiations for deals ranging from $15k to over $100k, crafting proposals that meet both client expectations and company profitability goals. Navigate contract complexities to close deals efficiently while maintaining a focus on long-term client relationships. Engage and align multiple stakeholders within client organizations, including senior executives, ensuring consensus and fostering strong partnerships. Utilize excellent communication skills to articulate the value of solutions in meeting the client's strategic goals. Maintain a robust sales pipeline, accurately forecasting sales outcomes to meet and exceed quarterly and annual targets. Prospect into key target accounts to create new opportunities through strategic email outreach, cold calling and social networking to enrich the pipeline on top of inbound leads. This role includes a paired SDR, with two different types of opportunities within this group - one with inbound leads and one without - each with a corresponding quota to set you up for success. Collaboratively share best practices across the team, enhancing the overall ZoomInfo selling strategy with your strengths. Leverage CRM tools to track and analyze sales activities, providing insights into pipeline health and operational effectiveness. Continuously gather intelligence on market trends, competitor activities, and potential opportunities within the mid-market sector. Contribute strategic insights to the sales and marketing teams to refine offerings and enhance go-to-market strategies. Performs other duties as required/assigned by manager. What You Bring: 3+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in similar markets Demonstrated experience in managing complex sales cycles within the mid-market sector, with a proven track record of closing high-value deals Strong strategic thinking and problem-solving skills, capable of navigating complex buying environments Exceptional negotiation and interpersonal skills, with the ability to manage and influence diverse stakeholder groups Proficiency in CRM and sales forecasting tools, with a strong analytical approach to sales management Dynamic, motivated individual with a persistent drive to achieve sales targets and contribute to company growth This is a hybrid role, working a minimum of three days per week from one of our US offices. The US base salary range for this position is $62,500 to $105,000 + variable compensation + benefits ($150,000 - $210,000 OTE (on target earnings)). Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$55,000-$82,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. We are seeking an experienced and strategic Manager of Customer Success to join our Enterprise Customer Success team. This role is critical in leading a team that supports our Enterprise customers through complex, multi-product implementations and value realization journeys. You'll be responsible for developing and coaching CSMs on strategic account planning, ROI quantification, business impact demonstration, and executive-level engagement engagements. The ideal candidate brings deep data fluency, experience managing teams supporting technical products, and a proven track record of partnering with Sales on account strategy and upsell/cross-sell motions. You'll identify and drive the changes necessary to improve operating and organizational efficiency, develop strategic partnerships across departments to influence product roadmap, and maximize end-to-end customer experience. What You'll Do: Own the complete customer success experience for a team of 7 Enterprise CSMs (1,000+ employee companies), serving as both a thought partner and an escalation point for our customers Manage and develop a customer-facing team that strategizes with and guides our customers through complex, multi-product implementations and value realization journeys Coach CSMs on strategic thinking, elevating the team's ability to quantify ROI, demonstrate business impact, and develop executive-level engagement strategies Partner closely with Sales and Account Management on account strategy, upsell/cross-sell motions, and revenue expansion opportunities across the customer base Drive team performance against renewal and upsell targets, tracking key metrics and coaching CSMs to achieve revenue goals Synthesize customer insights and share feedback with GTM and Product teams to identify business opportunities and inform product innovation What You Bring: 3+ years of experience managing Customer Success teams for a B2B SaaS or technology company, preferably in data/intelligence, revenue operations, or enterprise software Proven track record of building and scaling teams that support complex, multi-product portfolios with varying use cases Ability to understand and articulate complex data products, integrations, and technical workflows. Experience with GTM data platforms, ABM solutions, or revenue intelligence tools highly valued Demonstrated ability to elevate teams from task execution to strategic thinking, with focus on value realization frameworks and ROI quantification Strong track record of collaborating with Account Management/Sales teams on revenue expansion and account strategy Proven ability to develop and coach teams on VP+ level engagement strategies and C-suite communication Strong communication, presentation, and relationship management skills with ability to influence across all levels of the organization Ability to effectively operate with high energy and flexibility in a fast-paced, constantly-evolving team environment #LI-DB #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$94,080-$147,840 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Senior Data Advisor is a seasoned B2B data expert with profound real-world experience in GTM operations (Sales Ops, Marketing Ops, RevOps) and emerging AI-driven data practices. In this pivotal role, the Advisor directly consults executive leadership at major enterprises, guiding their data and AI strategy to solve complex Go-To-Market challenges and accelerate ROI. Leveraging a deep understanding of data management, analytics, and modern AI capabilities, the Senior Data Advisor counsels clients on optimizing sales effectiveness and marketing precision through the recommended application of best practices, intelligent automation, and strategic frameworks enabling them to realize significant business value from premium DaaS and AI-powered offerings. This position focuses on scaling impact by serving as a trusted advisor to the biggest names in the industry, shaping their data- and AI-driven success through strategic guidance in building foundational data management Primary Duties: Lead strategic positioning initiatives for DaaS & ZoomInfo AI driven capabilities within the marketplace and client enterprise data ecosystems, focusing on data management areas including integration, hierarchies, stewardship, and insights to drive improved business outcomes Serve as a strategic advisor to key clients, helping shape their vision and digital transformation strategy while ensuring Zoominfo/DaaS and AI-enabled assets deliver maximum value Apply specialized expertise in enterprise data management, industry best practices, model-building, GenAI/LLM considerations and Zoominfo/DaaS data applications to guide clients to meet their specific business objectives Collaborate directly with clients on projects, proof-of-concepts, and analytical follow-ups to demonstrate and quantify the value created through Zoominfo/DaaS solutions Develop recommended practices and reference guides to help scale the team. Partner with Product, Sales, and Marketing teams to develop materials, lead customer forums, speak at industry conferences, and participate in activities that generate opportunities for our sales teams Act as the Voice of the Customer, advocating for client needs with internal partners, particularly with Product teams focused on Data Management, Content, Identity Resolution, Analytics and AI-driven functionality Support SC's/DC's and other roles internally and during account meetings in topics surrounding data management, GenAI fundamentals and AI readiness. Performs duties consistent with the Company's AAP/EEO goals and policies. Performs other duties as required/assigned by manager. Knowledge, Skills, and Abilities Required Bachelor's degree in Computer Science, Business Analytics, or equivalent experience. 7+ years in Data Analytics, Data Operations, Data Strategy, or GTM data functions. Skilled in SQL or Python skills for data manipulation, analytics, automation, and AI dataset preparation. Experience supporting data science workflows, machine learning pipelines, or model training. Knowledge of GenAI and LLM concepts, including embeddings, vector databases, prompt engineering, and retrieval-augmented generation (RAG). Familiarity with LLMOps/MLOps practices, AI model evaluation, and deploying AI through cloud platforms (e.g., OpenAI, AWS Bedrock, Vertex AI, Azure OpenAI). Understanding of agentic AI patterns, workflow orchestration, and AI-driven automation. Strong understanding of enterprise data management (integration, hierarchies, governance, identity resolution) and how these support AI readiness. Experience with data warehouses (Snowflake, BigQuery, Redshift) and ETL/ELT pipelines. Ability to translate complex data and AI concepts into strategic business insights and quantify ROI. Experience with DaaS solutions and API-driven enrichment; familiarity with AI-assisted enrichment a plus. Strong problem-solving abilities and comfort working in fast-paced, high-pressure environments. Excellent communication and executive presentation skills, especially explaining AI concepts to non-technical audiences. Ability to train and mentor teams in data management, AI fundamentals, and AI use-case development. Collaborative mindset, working closely with Sales, Product, and Marketing to drive data- and AI-powered strategies. #LI-EB1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$122,500-$192,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Summary: As a Senior Principal Software Engineer on our Go To Market Store (GTM Store) and ZoomInfo Data Platform (ZDP) team, you'll play a pivotal role in developing ZoomInfo's next-generation unified data platform. You'll architect and implement infrastructure that powers our GraphQL-based federated query system for seamless data access across platforms including BigTable, BigQuery, and Solr+. This is a unique opportunity to influence the technical direction of ZoomInfo's core data infrastructure, addressing complex challenges such as data freshness, multi-tenant isolation, and real-time data processing at scale. Responsibilities: Design and build scalable infrastructure for GTM Store and ZDP with sub-second query latency. Architect and implement metadata-driven GraphQL APIs for dynamic schema generation and query federation. Develop asynchronous secondary indexing systems for scaling capacity and reducing primary data store load. Design real-time analytics streaming data pipelines from BigTable to BigQuery. Develop data mutation and deletion frameworks supporting GDPR compliance and schema evolution. Implement CDC pipelines and calculated field processing for derived data views. Build observability and monitoring solutions for real-time issue diagnosis across distributed data systems. Create batch and streaming data processing workflows for complex relationships at scale. Collaborate with engineering leaders and product managers to define the technical roadmap. Mentor engineers and establish best practices for cloud-native data infrastructure development. Partner with cross-functional teams to address data platform requirements and challenges. Drive solutions for data freshness, query performance, and system reliability challenges. Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience). 12+ years of software engineering experience building large-scale data platforms. Expertise with distributed NoSQL databases and data warehousing systems. Strong experience with Java 8+, Scala, Kotlin, GoLang for data systems development. Proven experience with GCP or AWS and cloud-native architectures. Experience with streaming/real-time data processing technologies. Strong system design skills for architecting multi-tenant, distributed systems. Hands-on experience with Google Cloud Platform services. Knowledge of CDC patterns, event sourcing, and streaming architectures. Experience solving data freshness and consistency challenges in distributed systems. Background in building observability and monitoring solutions for data platforms. Familiarity with metadata management and schema evolution. Experience with Kubernetes for deploying data services. SQL query optimization and performance tuning expertise. Experience building GraphQL APIs with federated or metadata-driven schema generation. Strong problem-solving skills and the ability to debug complex distributed systems issues. Excellent communication skills for explaining technical decisions to diverse audiences. Self-directed with the ability to drive initiatives independently while collaborating with teams. Passion for building reliable, observable, and maintainable systems. Experience promoting diverse, inclusive work environments. #LI-SK #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$190,260-$298,980 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Ready to be a Titan? The Staff Site Reliability Engineer (SRE) will play a critical role in building and scaling the infrastructure behind ServiceTitan's new AI platform - an intelligent, always-on system that powers autonomous agents and real-time learning at scale. You'll own the reliability, performance, and deployment practices across multiple services and environments, driving innovation in automation, observability, and continuous delivery. This role requires both technical depth and strategic thinking - someone who can architect solutions, mentor teams, and enable true operational excellence across engineering. What you'll do: Lead the design, implementation, and optimization of scalable, resilient infrastructure for cloud-native AI services on Azure. Establish true continuous delivery (CD) pipelines supporting blue-green deployments, automatic rollbacks, and progressive delivery patterns. Champion observability excellence - define best practices for metrics, tracing, and logging; help product team design meaningful SLIs, SLOs, and error budgets. Drive automation across the entire lifecycle: infrastructure provisioning, testing, deployment, and recovery. Partner with the engineering team to design reliable, fault-tolerant services and perform resilience and capacity reviews. Establish best practices for observability that not only monitor service health but also track the end-to-end success/failure of complex, automated agent workflows and their business impact (SLIs/SLOs). Leverage Infrastructure as Code (IaC) using Terraform, Kubernetes, and Docker to standardize environments and reduce manual intervention. Contribute to and maintain CI/CD pipelines using GitHub Actions, Azure DevOps, or TeamCity. Implement and improve service health dashboards with Mimir, Grafana, Prometheus, or ELK stack to ensure system visibility and reliability. Mentor engineers and foster a reliability culture across teams - enabling others to build self-healing, observable systems. What you'll bring: Bachelor's or Master's degree in Computer Science, Information Technology, or related field. Solid experience in SRE, DevOps, or infrastructure engineering, with strong hands-on expertise in Azure. Proven experience designing and operating distributed systems at scale with a strong understanding of reliability engineering principles (SLIs/SLOs/SLA). Deep proficiency with Terraform, Kubernetes, Docker, and modern IaC and container orchestration best practices. Expertise in CI/CD automation and release engineering - capable of implementing blue-green, canary, and rollback mechanisms. Knowledge of SQL Server and PostgreSQL performance tuning and management in cloud environments is a plus Advanced use of observability tools such as Mimir, Grafana, Prometheus, and ELK stack. Experience promoting GitOps workflows and tools such as Argo CD or Flux. Excellent troubleshooting, systems thinking, and mentoring skills. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ZoomInfo is growing and looking for passionate, talented individuals to join our Enterprise Sales Development team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Fortune 500 companies. This role is designed for someone eager to grow their career within the enterprise segment, work closely with top performing Account Executives, and help expand ZoomInfo's reach across the enterprise landscape. What You Will Do: Identify and engage senior-level executives at Enterprise organizations (1,000+ employees), building a robust sales pipeline for Enterprise Account Executives. Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities. Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams. Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges. Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings. What You Bring: 1+ year of experience targeting Enterprise-level organizations, demonstrating a strong ability to uncover opportunities and engaging decision-makers. Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments. The ability to assess prospects' needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges. Experience creating, executing, and maintaining a well-structured prospecting plan that drives results. An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach. Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus. Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline. What's In It For You: An opportunity to partner with the top 10% of Account Executives at ZoomInfo. Payouts based on both opportunities created and converted revenue, with uncapped earning potential Ongoing training to help you grow - our SDR Academy is best in class Top notch tech stack Market leading product offering (check our our long list of G2 awards) Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision Eligibility for Future Equity Awards 401k Matching (50% of the first 7% of your contribution) 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers Family forming benefits up to $20k, plus discounts on a Care.com membership Virgin Pulse Wellness Program Optional add-ons such as pet insurance, legal service support, and more! If you're driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey! This is an in office position, working a minimum of three days per week from our Waltham, MA office. The US hourly rate for this position is $25.00 - $31.25 per hour + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-EB1 ##LI-Hybrid

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Manager of Account Management will drive the achievement of robust sales targets within ZoomInfo's Enterprise Growth Account Management team, optimizing customer success and fostering revenue growth. This role involves leading a dynamic team dedicated to surpassing expectations and driving unparalleled value for our customers. What You Will Do: Develop and lead a team of ~7 individual contributors to generate revenue and achieve individual team and organizational quotas. Build strong cross-functional relationships to help grow our Enterprise Growth Account Management team, including marketing, demand generation, product, customer success and more. Proven experience developing and executing tactical account penetration strategies to break into and expand presence within large enterprise organizations, including account mapping, stakeholder engagement planning, and competitive displacement tactics. Define team objectives to enable achievement of daily, weekly and quarterly targets through sales planning and forecast management Day to day training and coaching of direct reports, including tracking and monitoring of team KPIs Participate in the attraction and hiring of talented team members Articulate the ZoomInfo story, unique value proposition and how ZoomInfo's solutions align with the customer's vision and solve the customer's business issue (e.g. return on investment of product). Manage sophisticated sales processes internally involving legal, deal desk, product marketing, product support, engineering and other applicable functions. Budget planning, performance management, and other duties as required/assigned by manager. What You Bring: 2+ years leadership experience in enterprise software sales, 6+ years in enterprise software sales (selling to companies with 1,000+ employees) Proven success in leading an Enterprise sales team Consistent track record to create impactful teams and lead them to success Excellent presentation and executive engagement skills Excellent negotiation skills Strong engagement and communication skills Consultative selling experience highly desirable Can collaborate and influence in a “win as a team” environment Is a trusted advisor to the customers and colleagues Prior experience working within the Software (SaaS), Data, Analytics, Business Application Space highly preferred Join ZoomInfo to lead a dynamic team in achieving exceptional results through client retention and strategic growth! What's In It For You: Top notch tech stack Market leading product offering (check out our long list of G2 awards) ERG (Employee Resource Groups) to foster a diverse, inclusive workplace Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision Eligibility for Future Equity Awards 401k Matching (50% of the first 7% of your contribution) 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers Family forming benefits up to $20k, plus discounts on a Care.com membership Virgin Pulse Wellness Program Optional add ons such as pet insurance, legal service support, and more! This role is a hybrid position, with the option to work from home on Mondays & Fridays. The US base salary range for this position is $160,000- $165,000 + variable compensation + equity + benefits ($290,000-$300,000 OTE (on target earnings)). Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

We're Aspire, a ServiceTitan company We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture. Ready to make your career move? The Sr. Software Engineer - Test I (SET), with a focus on performance testing, will be responsible for creating and implementing frameworks and tools to test our products. Our Software Engineers - Test (SET's) leverage open-source technologies and other tools to improve test coverage and increase the quality of our software. SET's at Aspire understand software internals, debug code, automate repetitive tasks, and implement new tools and frameworks needed to streamline our quality processes. Our SET's work directly with both Software Engineers and Quality Assurance Specialists to understand product features, review technical designs, and implement automated test tools to help deliver quality features with efficiency. Our SET's understand customer usage models and can develop test plans and test cases that approximate real-world environments and scenarios. What you'll do: Analyze production performance, behaviors, and architecture to produce tests that evaluate the performance of our products. Build performance-centric tests for our products. Analyze test results and provide insight to stakeholders. Collaborate with developers and product owners to contribute to planning and design, review product code, and formulate test scenarios. Create and maintain appropriate test data. Understand the product code and how it interacts with different components. Understand project documents, user stories, and product objectives to create and execute tests. Investigate customer problems and create automated tests to recreate them. Research test tools, methodologies, and trends and upgrade existing practices and processes. Code and debug testing framework software components for all layers of our product. Be an active leader in the continuous improvement of our quality and development processes. You may also contribute to the functional testing suite. What you'll bring: Minimum: 5 years hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry. 5+ years of hands-on experience in coding performance tests. (Locust, JMeter, etc...) 5+ years of experience with C#, TypeScript or other languages (Java, Python, etc.). Habit of writing clean, re-usable & parameterized code for Tests, ensuring coverage. Good knowledge of SQL. Basic software architecture and system knowledge. (Microservices, databases, HTTP, OS metrics, etc...) Preferred Skills Requirements: Understanding of software testing methodologies, life cycle and processes. Experience developing high quality test strategies and test automation tools and frameworks. Strong, object-oriented design and coding skills (C#, TypeScript, .Net Core, Web API, JavaScript) Automated Unit Testing (MSTest, nUnit, xUnit, etc.) and TDD. Experience with Git, Jira and Confluence is a plus. Where You'll Work: Employees for this position will be remote. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives. We are seeking a highly motivated and detail-oriented Events Specialist to join our team as an independent contractor. This person's primary role will be to provide comprehensive operational and logistical support for our two major annual user conferences, Pantheon and Ignite. Reporting to the Events Manager, the Events Specialist will be a critical player in ensuring the flawless execution of key operational pillars, from managing our registration platform to overseeing the sponsor experience. The ideal candidate will be an organized, customer-focused, and proactive professional with proven expertise in large-scale event logistics and technology. This candidate should be passionate about creating engaging, memorable experiences that resonate with attendees, possess energy, creativity, resourcefulness, and be able to remain calm under pressure. **We will consider remote candidates** What you'll do: The Events Specialist will take ownership of several critical execution areas for the Pantheon and Ignite conferences: Registration Platform & Technology Management: Serve as the primary administrator for the Cvent registration platform. Execute all website updates related to the agenda, speakers, and sponsors Lead the development of the Mobile App and Attendee Hub, focusing on networking tools and on-site attendee engagement features Sponsorship Deliverables & Financial Oversight: Oversee the execution of all sponsorship deliverables, acting as the main point of contact to ensure every promised benefit (e.g., signage, custom activations, etc) is fulfilled accurately and on time. Process all incoming sponsorship invoices and meticulously track payments collected against booked revenue. Swag & Merchandise Management: Manage the entire lifecycle of conference swag and merchandise, including proposing creative new concepts. Oversee the purchasing of all approved items and manage inventory, ensuring timely delivery to the conference site. Attendee Customer Support & Communication: Manage the conference dedicated mailbox, providing timely and empathetic customer support on any registration or logistical issues. Monitor the internal employee Slack Channel to proactively answer any staff questions or address concerns about the conferences. Project Management Support: Assist the Events Manager in monitoring overall event timelines, ensuring internal and external deadlines are met across various workstreams. What you'll bring: Experience: 3-5 years of direct experience in event management, specifically working on large-scale user conferences of 5,000+ attendees. Platform Expertise: Required proficiency and hands-on experience with Cvent (including website builder, registration logic, and reporting). Experience with event mobile apps/attendee hubs is essential. Financial Acumen: Proven ability to manage invoices, track expenses, and reconcile sponsorship payments accurately. Soft Skills: Collaborative team-player with a strong customer-service mindset and high energy. Communication: Exceptional written communication skills, capable of managing external sponsor expectations and internal employee queries. Attention to Detail: Meticulous attention to detail and a disciplined approach to managing multiple, complex tasks simultaneously. Comfortable Operating: Self-motivated and confident in taking ownership of responsibilities within a fast-paced environment. Flexibility: Willingness to travel to and provide comprehensive on-site support for both Pantheon and Ignite. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. We are looking for a passionate Salesforce Architect who is a trusted advisor and leader that partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem . As a Senior Architect, you will be responsible for leading complex projects, designing solutions, and collaborating with cross-functional teams to drive the adoption of Salesforce-based solutions. This is an exciting opportunity for someone with a strong functional and technical background and a passion for delivering innovative and scalable solutions on the Salesforce platform. What you'll do: Influence a growing team while acting as a technical guide, being able to speak conceptually, document architecturally and be comfortable doing hands on coding as well Design scalable solutions using a mixture of configuration and code to support business functions and product goals, knowing how to work in and around the limits of the platform Create and maintain Salesforce-centric architecture diagrams, including system landscape, ERD, integration sequence flows, login flows, etc. of current state and future Communicate with product managers/business analyst, cross functional development teams, network infrastructure, information security, data privacy & compliance and salesforce solution architects to ensure a cohesive technical strategy is designed and executed upon Be part of the entire development lifecycle of a product from the intake, architecture, development, testing, deployment, and maintenance Lead the design and implementation of scalable Salesforce solutions with a strong emphasis on leveraging Salesforce AI capabilities (including Einstein, AI Cloud, and predictive analytics) to drive intelligent automation, personalized experiences, and data-driven decision-making across business functions. Support and maintain current Salesforce instance(s), including the data model, coding best practices, user permissions, integrations with third party and internal applications, security settings Design integrations between Salesforce and external systems, utilizing Salesforce APIs, middleware tools, and custom development. Identify integration patterns, recommend integration technologies, and ensure data integrity and security Possess in-depth knowledge and understanding of the Salesforce platform, including its declarative capabilities, data model, security model, and integration options. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities Create and maintain technical documentation, including solution design documents, technical specifications, data models, and architectural diagrams. Ensure that all technical documentation is accurate, up-to-date, and easily understandable by technical and non-technical stakeholders Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing guidance, recommendations, and explanations as needed Stay current with emerging Salesforce and industry trends, best practices, and technologies. Identify opportunities for process improvement, system optimization, and automation to enhance the overall efficiency, performance, and user experience of Salesforce solutions Understand the full extent of the solution, integration components and how they fit into the Salesforce architecture. Develop strategies to solve complex technical challenges. Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity Coach and mentor junior technical team members. What you bring: Minimum of 10-12 years of progressive experience Architecture, Salesforce delivery and technology implementation in full life-cycle enterprise CRM Extensive solution definition experience including evident experience and knowledge of - CRM System and Solution Architecture design (functional & technical), Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints Application and Integration patterns Certifications: Salesforce Certified Technical Architect or equivalent certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified System Architect). General AI certification or Salesforce specific AI certification Ability to engage with senior clients in a business centric, business outcome-oriented dialogue Ability to articulate the relevant platform value proposition Customer oriented and great at building client relationships Desire to work in a dynamic work environment and be creative within a team Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$157,500-$247,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. To meet the needs of our increasingly technical and complex onboardings, the Principal Customer Onboarding Manager will be responsible for ensuring the successful execution of the ZoomInfo customer onboarding strategy for our most complex and strategic customers, accelerating their adoption of ZoomInfo's products and solutions. This role provides a structured approach to utilizing our most skilled team members for custom onboarding motion, team enablement, and development. What You'll Do: Manage custom onboarding for ZoomInfo's most strategic and complex customers, serving as the primary point of contact during implementation. Develop and implement strategic onboarding plans and thought leadership to ensure complex, upmarket customers are onboarded efficiently and achieve quick ROI. Manage multiple simultaneous, high-priority onboarding projects, balancing priorities of business results, customer satisfaction, and technical quality. Collaborate with Customer Success, Learning & Development, and Solutions Engineering teams to facilitate a streamlined and cohesive implementation approach. Ensure appropriate handoff to the Customer Success Manager/Account Manager by standardizing and documenting the information flow/transition. Serve as the primary owner for Onboarding Project tasks in Salesforce, documenting all necessary steps and touchpoints. Act as a key connection and liaison with Product teams for enhancement working groups, specifically focusing on improving the customer-to-product connection for Upmarket customers. Serve as a cross-segment resource, sharing best practices and deployment strategies with other Onboarding Manager teams (joining a minimum of one other segment's meeting monthly). Lead at least one Call Coaching Club per quarter to contribute to team enablement and development. Lead at least one Custom Onboarding team meeting per quarter and serve as an alternate for the Team Lead. Work closely with leadership to build out process guidance and documentation for various Custom Onboarding Types. Develop a standardized process and cadence for reporting progress on Principal activities and key projects. Other related duties as assigned. What You Bring: At least 7+ years of customer success, ideally in a SaaS environment. Bachelor's Degree in business or a related field strongly preferred. Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes. Highly collaborative, organized, and execution-oriented with strong presentation skills. Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work. Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues. Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred). Highly familiar with Salesforce CRM. Able to be successful in a fast-paced environment that rewards hard work and self-motivation. Superior relationship and communication skills (both verbal and written). This is a Hybrid position, working a minimum of three days per week from one of our offices: Bethesda MD, Waltham MA, or Vancouver WA The US base salary range for this position is $115,000 - $130,000 + bonus + benefits Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Overview ZoomInfo is looking for an experienced, results-oriented Integration Support Specialist who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries. Responsibilities Provide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform and its integrations. Effectively triage and manage escalations to engineering teams for issues that can't be resolved Document best practices and other useful information to better enable our customers through our online support tools Serve as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services Learn third-party products and their integrations to educate and guide customers on usage and product adoption Identify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal Other related duties as assigned Qualifications Bachelor's degree preferred and/or 2-3 years of equivalent work experience in SaaS organization Proven ability to multi-task and successfully manage multiple priorities simultaneously Must have a strong attention to detail and be a self-directed problem solver Ability to adapt and pivot in a fast paced, ever-changing environment Excellent customer service skills and the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious A strong sense of urgency Ability to empower end-users to support themselves using our online training resources Excellent organizational, written and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner-level users to developers Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation A desire and aptitude to learn and understand technical infrastructure A positive attitude Preferred Qualifications Technical CRM, MAT, or Sales Acceleration platform experience; Certification with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus Experience with SOQL (Salesforce), and troubleshooting Salesforce Managed Packages Familiarity with troubleshooting or interacting with API's Prior experience using DataDog, Jira, and Snowflake Prior experience with video conferencing applications Comp & Benefits The US base salary range for this position is $63,200 - $86,900 + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-DB #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Technical Implementation Manager is a key member of the Customer Integrations and Implementation team and has responsibility for assisting customers through the technical implementation of one or more of ZoomInfo's customer-facing solutions. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications. What You'll Do: Advanced Technical Expertise Lead complex, enterprise-level implementations as a senior member of the ZoomInfo Integration and Implementation Team, providing expert guidance and strategic support to high-value clients during the deployment of ZoomInfo product solutions within their internal systems. Maintain expert-level understanding of application integrations within CRM/MAT environments, including Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, ZoomInfo platform, and emerging solutions. Client Engagement & Consultation Engage in strategic dialogue with C-level executives, IT leaders, and technical stakeholders to customize ZoomInfo Integration implementations that align with enterprise business objectives and technical roadmaps. Provide consultative guidance on best practices, optimization strategies, and scalability considerations for long-term success. Advanced Problem Resolution Deploy expert-level troubleshooting and diagnostic skills to resolve complex technical issues across integrations and platform solutions. Conduct a root cause analysis for systemic issues and develop preventive measures to enhance overall solution stability. Identify, document, and escalate product defects and enhancement opportunities to Product Development and Engineering teams, providing detailed technical specifications and business impact assessments. Cross-Functional Leadership & Mentorship Train, mentor, and coach Level One and Level Two Implementation Managers, fostering the development of technical skills and the adoption of best practices. Collaborate with and provide technical leadership to Sales, Client Support, QA Engineering, and Product Management departments on complex client scenarios. Technical Thought Leadership Conduct high-level technical discussions on advanced topics, including email protocols, OAuth/SSO setup, data transformations, CRM workflows, automation frameworks, and enterprise process design with both internal and external stakeholders. Serve as a subject matter expert for emerging technologies and integration patterns. Innovation & Continuous Improvement Perform a wide variety of complex professional tasks requiring exceptional creativity, strategic thinking, and technical innovation. Proactively identify opportunities to enhance implementation processes, tools, and client experiences. Stay current with industry trends, emerging technologies, and competitive solutions to maintain ZoomInfo's technical leadership position. What You Will Bring: Advanced Technical Expertise & Certifications 5+ years of hands-on experience with technical CRM, Marketing Automation implementation, and/or Sales Acceleration platforms in enterprise environments. Advanced certifications in Salesforce (Administrator, Advanced Administrator, or Platform App Builder), Marketo Certified Expert, HubSpot Solutions Architect, Eloqua Master, and/or Microsoft Dynamics certifications are strongly preferred. Deep technical proficiency across multiple platforms with demonstrated ability to architect complex, multi-system integrations. Strategic Client Partnership & Leadership Proven track record of managing high-value, enterprise-level client relationships with exceptional customer service and consultative skills. Ability to communicate complex technical concepts with accuracy, empathy, and clarity to diverse audiences, including C-suite executives, IT leaders, and end users. Experience leading client workshops and technical discovery sessions Demonstrated ability to build trust and credibility as a strategic technical advisor. Expert Problem-Solving & Technical Acumen Exceptional capacity to quickly master complex technical infrastructure, emerging technologies, and advanced troubleshooting methodologies. Proven expertise in root cause analysis, systems thinking, and developing innovative solutions to novel technical challenges. Strong analytical skills with the ability to research, diagnose, and resolve sophisticated integration issues independently. Leadership & Mentorship Demonstrated experience mentoring and developing junior team members, fostering a culture of continuous learning and technical excellence. Track record of leading cross-functional initiatives and driving organizational improvements. Ability to influence without authority and build consensus across technical and business stakeholders. Collaboration & Communication Excellence Outstanding collaboration skills with proven ability to work effectively across Sales, Support, Engineering, Product, and executive teams. Strong written and verbal communication skills, including experience creating technical documentation, training materials, and presentations for various audiences. Experience facilitating technical discussions and translating business requirements into technical solutions. Quality & Process Excellence Meticulous attention to detail with unwavering commitment to quality and accuracy in all deliverables. Process-oriented mindset with experience developing and implementing best practices, standards, and quality assurance frameworks. Proactive approach to identifying risks, preventing issues, and continuously improving implementation methodologies. Additional Qualifications Bachelor's degree in Computer Science, Information Systems, or related field preferred (or equivalent experience). Experience with project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.). Familiarity with data governance, security compliance (SOC 2, GDPR), and enterprise architecture principles. Self-motivated with the ability to manage multiple complex projects simultaneously while maintaining high standards. What's In It For You: We want our employees and their families to thrive. In addition to comprehensive benefits, we offer holistic mind, body, and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Incredibly strong onboarding program - be set up for success in your first 90 days Ongoing training to help you grow Market-leading product offering (check our long list of G2 awards) Comprehensive Medical, Dental, Vision Eligibility for Future Equity Awards 401k Matching (50% of the first 7% of your contribution) 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers Family forming benefits up to $20k, plus discounts on a Care.com membership Virgin Pulse Wellness Program Optional add-ons such as pet insurance, legal service support, and more! This role is a hybrid position, with the option to work from home on Mondays & Fridays. The US base salary range for this position is $88,000 to $92,000 + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Senior Content Writer - Web & AIO/SEO Location: Waltham, MA Hybrid About the Role We're looking for a Senior Content Writer who can own high-impact website content end-to-end, from research and narrative development to SEO/AIO optimization and conversion-focused copywriting. This role sits at the intersection of brand, product, SEO/AIO, and web UX, shaping how enterprise buyers understand ZoomInfo's platform and helping our site perform across both traditional search and AI search systems. You'll write crisp, structured, high-performing content that ladders to our broader GTM Intelligence narrative and drives measurable lifts in visibility, engagement, and conversion. This is a hands-on writing role for someone who can go deep on complex GTM products, distill them into simple language, and ship high-quality work quickly. You will work closely with our Web, Product Marketing, AIO, and Brand teams to build content that performs across three fronts: AI Search (AIO-optimized narratives, schema-aligned copy, entity-driven consistency) Traditional SEO (technical fundamentals, keyword strategy, structured content) On-site Conversion (clear journeys, strong messaging, crisp UX copy) This is a role for someone who thinks like a storyteller, writes like a conversion strategist, and operates like an SEO/AIO pro. What You'll Do: Web & Conversion Content Write and refresh high-impact website content across product pages, solution pages, features, use cases, and personas. Partner with Brand and PMM to translate platform and product narratives into simple, compelling web content. Build modular, scalable content patterns that improve clarity, user flow, and conversion. AI Search Optimization (AIO) Write schema-driven copy (FAQs, metadata, structured elements) to improve consistency across AI search systems. Support AIO coverage expansion by producing content aligned to entity definitions, fan-out keyword clusters, and narrative anchors. Partner with AIO team to refine patterns for pages flagged by crawl behavior, mention rate gaps, or schema coverage needs. SEO Content Write SEO-optimized content that balances search intent, UX clarity, and brand voice. Build content structures (H1/H2 hierarchy, summaries, TL;DRs) aligned to keyword and cluster strategy. Collaborate with SEO/AIO teams on briefs, testing plans, and ongoing optimization. Cross-Functional Collaboration Work closely with Web PMs, Designers, and Product Management stakeholders to refine content around journeys, modules, and experimentation. Collaborate with Brand to ensure every page reinforces our GTM Intelligence platform story, and voice and tone. Integrate insights from analytics, A/B tests, and AI-search performance into content refreshes. What You Bring: Must-Haves 5-8+ years experience writing website, SEO, or conversion-oriented content (B2B SaaS experience strongly preferred). Deep understanding of SEO fundamentals: keyword strategy, search intent, content hierarchy, metadata, and internal linking. Working knowledge of AIO/AI Search mechanics - or strong willingness and ability to learn fast. Ability to turn complex product concepts (AI agents, orchestration, GTM workflows) into simple, direct copy. Experience writing for multiple personas across the funnel (RevOps, Sales, Marketing, SDR). Strong editorial instincts: clarity, structure, consistency, narrative discipline. Fast, reliable execution - able to manage multiple deadlines with high quality. Nice-to-Haves Experience writing schema-driven content (FAQPage, HowTo, Organization, Product, etc.). Familiarity with AI-powered content workflows, knowledge bases, or structured editorial systems. Experience in enterprise SaaS, martech, sales tech, or data products. Background in messaging development or website refresh projects. What Success Looks Like High-quality content delivered quickly and at scale. Clear, consistent messaging across product, solution, and use case pages. Improved keyword coverage, schema coverage, and AI mention rate on owned pages. Stronger on-site conversion because of cleaner content patterns and better narrative alignment. A website that tells a unified, compelling, AI-ready GTM Intelligence story. #LI-AP3 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$127,400-$200,200 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Opportunity: ZoomInfo built the industry's most sophisticated GTM data acquisition infrastructure. Now we're applying that same rigor to context engineering-the emerging discipline that determines whether AI systems deliver transformative value or incremental improvement. This role architects the context layer powering our AI intelligence across Copilot, GTM Studio, and MarketingOS. You'll transform how ZoomInfo's agentic workflows access, compress, and deliver precisely the right information at exactly the right moment. The impact is organization-wide: every AI interaction, every intelligent recommendation, every autonomous agent action depends on the context infrastructure you'll build. We've transitioned to AI-first product thinking company-wide. The context pipelines exist but remain nascent-creating a rare opportunity to define architectural patterns and platform standards that compound value across multiple product teams in the years to come. What You'll Do: Architect Context Acquisition Pipelines Design and optimize how ZoomInfo retrieves, transforms, and delivers context from our semantic data layer, memory systems, and data producers. You'll balance retrieval quality against latency and cost constraints, implementing hybrid search strategies, intelligent caching, and context compression techniques that maintain information density while respecting token budgets. Own the Context Layer Platform Build infrastructure serving multiple product teams-Copilot, GTM Studio, MarketingOS-as internal customers. Establish API contracts, developer experience standards, and integration patterns that accelerate feature velocity. Maintain the delicate balance between providing flexible building blocks and opinionated solutions that encode best practices. Drive Quality Through Measurement Implement evaluation frameworks using RAGAS metrics and custom benchmarks. Monitor retrieval precision, context relevance, hallucination rates, and system performance in production. Translate quality signals into architectural improvements, working closely with ML engineers to iterate on embedding models, reranking strategies, and retrieval algorithms. Navigate Emerging Research Context engineering evolves weekly. You'll continuously evaluate innovations-GraphRAG for multi-hop reasoning, test-time compute scaling, multimodal retrieval, compression techniques-determining which advances warrant production investment versus which remain academic curiosities. Bring external best practices to ZoomInfo while contributing learnings back to the broader community. Orchestrate Cross-Functional Execution Translate between three distinct worlds: ML engineers optimizing retrieval algorithms, platform engineers building scalable infrastructure, and product teams shipping customer features. Establish communication cadences, prioritization frameworks, and decision-making processes that balance urgent requests against strategic platform development. What You'll Bring: 4-6 years of product management experience with 2+ years in ML/AI infrastructure Direct experience with production RAG systems, vector databases, or semantic search, context management Experience with graph databases (e.g. Neo4j) Track record building platform products serving multiple internal or external customers Familiarity with context compression, embedding models, and retrieval evaluation frameworks History of defining product vision in nascent technical domains where best practices are still emerging Who You Are: Technical Foundation Expert-level understanding of RAG system architecture-you can discuss embedding dimensionality trade-offs, vector database indexing strategies, and reranking approaches with depth. You've built or significantly contributed to production retrieval systems, not just managed them at arm's length. Python and SQL proficiency enables you to review code, analyze retrieval issues, and prototype solutions for concept validation. Platform Product Mindset Experience building infrastructure products where internal engineering teams are your customers. You measure success through downstream product velocity improvements and developer satisfaction scores, not just uptime metrics. You understand platform economics-how each additional team using your infrastructure increases its value through shared learnings and amortized costs. Intellectual Velocity You read recent research papers from ar Xiv, ACL, NeurIPS. You prototype emerging techniques to understand their practical constraints. You maintain strong opinions weakly held, updating your architectural assumptions as evidence accumulates. The discipline moves too fast for static expertise-continuous learning is non-negotiable. Strategic Communication You translate between technical depth and business impact fluently. You can explain to executives why implementing GraphRAG takes 6 months but unlocks $10M in product capabilities. You can communicate to engineers why business constraints require shipping "good enough" in 3 weeks rather than "optimal" in 3 months. You influence without formal authority through data, clear reasoning, and earned credibility. The Environment: Reporting & Collaboration Report to the Senior Product Director for Context Engineering, Semantic Data Layer, and Agentic Memory within ZoomInfo's Intelligence team. Work alongside PMs responsible for signals and ML scoring/recommendation models. Together, you ensure our agentic workflows fill context windows with high-quality, information-dense content exactly when needed. Pace & Problems Fast-moving engineering team that understands the space. Company-wide AI adoption push creates both urgency and opportunity. Expect interesting problems: How do we maintain sub-200ms retrieval latency at scale? When does GraphRAG justify its indexing cost? How do we balance context freshness with cache efficiency? You'll shape answers that become architectural patterns across the organization. Impact Define a nascent discipline at a company that's already AI-first in product thinking and organizational structure. Your architectural decisions compound-every improvement to context quality multiplies across Copilot, GTM Studio, MarketingOS, and future products we haven't imagined yet. This is infrastructure work with direct line-of-sight to customer value. #LI-PS1 #LI-remote #LI-hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$89,200-$133,800 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.