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  • Director of Salesforce Engineering, Customer Experience and Platform Operations

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $191.7k-301.3k yearly Auto-Apply 8d ago
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  • Principal Product Analyst, Copilot

    Zoominfo Technologies 4.7company rating

    Remote Zoominfo Technologies job

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. ZoomInfo is seeking a Principal Product Analyst to lead the development and execution of advanced analytics strategies that drive product success and fuel the firm's continued growth. This role is pivotal in shaping our product analytics function, delivering high-impact solutions to complex business challenges, and enabling data-driven decision-making at scale. In this role, you'll act as a strategic thought partner to stakeholders across Product Management, Engineering, Sales, Customer Success, Product Marketing, driving deep analysis and hypothesis testing to uncover actionable insights. Rather than solely defining KPIs, you will conduct in-depth investigations into customer behavior and dive deep into multiple dimensions of a customer's success, aligning with the broader analytics strategy to uncover drivers of product performance and optimization opportunities. If you're ready to lead with data, shape product strategy through deep analysis, and elevate the analytics practice across teams-we want to hear from you! What You'll Do: Lead deep-dive analyses into customer behavior and retention to uncover key drivers of product adoption, usage growth, and customer behaviors. Apply strong technical skills to deliver impactful insights independently. Develop and scale insights that drive product strategy, ensuring alignment with business objectives and empowering stakeholders with actionable recommendations. Setting the direction for reporting & insights that drive organizational outcomes within your product domain. Partner cross-functionally with Product Management, Engineering, Sales, Customer Success and Product Marketing teams to integrate diverse data sources and enhance analytical capabilities. Own end-to-end analytical projects, from data extraction and transformation to analysis, visualization, and strategic recommendations. Influence senior leadership by translating complex analyses into compelling narratives that drive product and business decisions. Design and lead the execution of experiments, A/B tests, and hypothesis testing frameworks, scaling these processes across the Product organization to support robust, data-driven decision-making. Advance self-service analytics capabilities, enabling stakeholders to independently explore data while providing expert guidance on deeper, more complex analyses. Upskill junior analysts, on their technical craft and translating insights into a compelling data story, fostering a culture of continuous learning and technical skill development with analytical tools, and driving initiatives to advance data proficiency. What You Bring: Bachelor's or Master's Degree in Analytics, Statistics, Computer Science, Economics, or a related field. 8+ years of professional experience, with at least 6 years in product analytics, business intelligence, or data science; within a SaaS or tech company (preferred) Advanced proficiency in SQL for data extraction, transformation, optimization, and analysis. Strong statistical analysis and data modeling skills using Python, R, or similar programming languages. Experience conducting deep-dive analyses into product performance, user behavior, and experimentation results. Ability to synthesize complex quantitative data into clear, actionable insights for both technical and non-technical stakeholders. Proven ability to collaborate effectively across functions, demonstrate experience partnering with product, engineering, and business teams to drive aligned outcomes. Proficiency in data visualization tools such as Tableau, Looker, or Sisense to communicate findings effectively. Strong project management skills to lead multiple initiatives in a fast-paced, data-driven environment. Experience working with Google Analytics and Amplitude (preferred). #LI-PS1 #LI-hybrid #LI-remote Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$136,500-$214,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $61k-93k yearly est. Auto-Apply 60d+ ago
  • Executive Assistant III

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Position Overview: We are looking for a proactive and highly organized Executive Assistant to provide strategic administrative support to multiple senior leaders. This role requires a resourceful problem-solver who thrives in a fast-paced environment, anticipates the needs of executives, and effectively manages competing priorities. The ideal candidate will possess exceptional communication skills, an unwavering attention to detail, and a high level of professionalism. Key Responsibilities: Calendar Management: Develop and execute a strategic scheduling approach for multiple leaders, ensuring alignment with priorities and business goals. Communication Coordination: Serve as a key point of contact for executives, managing correspondence, scheduling calls, and proactively handling follow-ups. Meeting Preparation: Organize and prepare materials for meetings, ensuring executives are equipped with necessary information and documents. Information & Document Management: Maintain sensitive and confidential records, ensuring proper organization and accessibility. Operational & Project Support: Assist with special initiatives, research, and analysis as assigned by leadership. Travel Arrangements: Coordinate domestic and international travel, optimizing logistics for efficiency and cost-effectiveness. Meeting Facilitation: Lead and support large-scale meetings (e.g., All-Hands), taking detailed notes and ensuring action items are properly communicated. Team Engagement & Culture Building: Plan and execute office events that foster connectivity and recognize significant milestones for employees. Qualifications & Skills: 5+ years of experience providing executive-level administrative support. Strong organizational and multitasking skills with impeccable attention to detail. Ability to anticipate needs, think critically, and offer proactive solutions. Excellent written and verbal communication skills with a professional demeanor. Highly adaptable in a dynamic, fast-paced environment. Strong problem-solving skills with a resourceful, self-starter mentality. Ability to handle sensitive information with discretion and sound judgment. Experience managing multiple executive calendars and prioritizing requests. Proficiency in Google Suite (Calendar, Gmail, Drive) preferred. Ability to push back when necessary while maintaining diplomacy and professionalism. No travel required for this role. Our Core Values: Be Relentless: We tackle challenges with perseverance and determination. Be Entrepreneurs: We empower teams with autonomy, ownership, and a bias for action. Be Experts: We deeply understand our customers and industry to drive success. Be Innovators: We embrace creativity and continuous improvement in all aspects of our work. Be a Team: We collaborate to win together and break down silos. #LI-JH1 Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$84,350-$132,550 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $84.4k-132.6k yearly Auto-Apply 12d ago
  • Senior Product Designer

    Servicetitan 4.6company rating

    Remote job

    Ready to be a Titan? ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they've ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer's success. We strive for real impact. We are looking for a talented Senior Product Designer that enjoys solving complex problems with data-informed solutions. This person will be a core member of our growing design team in helping to create a best-in-class Enterprise SaaS product with desktop, tablet and mobile touchpoints. Reporting to the Group Manager, Product Design, the Senior Product Designer possesses a balanced toolkit of research, interaction design, and prototyping capabilities. As a Senior Product Designer, you are capable of performing discovery research with users, creating journey maps and task flows, and developing prototypes to test your concepts and designs. You're also adept at being excellent collaborative partners with our friends in Product, Engineering and QA. This is an opportunity to join one of LA's fastest growing companies and have your thumbprint on the product that is actively disrupting the Home Services industry. What You'll Do: Collaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experience Participate in user research and usability studies Prototype flows, concepts, and interactions Work closely with our design system team and developers to ensure the successful technical implementation of your work Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization Interact with users to develop a solid understanding of their workflows, environments, needs and pain-points Design experiences that are engaging, efficient, intuitive and solve real problems What You'll Need: Experience designing modern SaaS/enterprise products A strong design portfolio that shows off your process, reasoning and outcomes You love collaborating but are also able to take ownership of entire projects Excellent ability to develop and sustain relationships across teams and functions Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating Several years of experience working at a large-scale company, preferably Enterprise/B2B Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
    $136.6k-182.6k yearly Auto-Apply 60d+ ago
  • New Business Account Executive, Enterprise

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As an Enterprise New Business Account Executive, you will play a pivotal role in driving our strategic growth by targeting and securing high-value business opportunities within large-scale enterprises. This position requires a sophisticated blend of strategic account management, deep industry expertise, and exceptional sales acumen underpinned by a strong proficiency in MEDDIC sales principles. You'll proactively source new opportunities, both through high-quality inbound leads and self-initiated outreach. You'll also develop and maintain detailed account plans that reflect a thorough understanding of your clients' business challenges and strategic goals, enabling tailored solutions that deliver significant value. Additionally, your role will demand accurate sales forecasting, leveraging advanced analytical skills to predict and manage sales outcomes effectively. Through your expert management of complex sales cycles and stakeholder relationships, you will ensure sustained revenue growth and long-term partnership success. What You Will Do: Support the end-to-end sales process, from initial engagement through to deal closure, with a focus on long-term value creation for both the client and the company. Develop detailed, actionable account plans that align with broader business strategies, ensuring a deep understanding of the client's business landscape, challenges, and objectives. Conduct high-level negotiations involving complex deal structures, often coordinating with legal, procurement, and executive teams from both sides. Strategically manage all aspects of the deal process, balancing client needs with business objectives to reach beneficial agreements. Navigate complex organizational hierarchies to engage with and align multiple stakeholders, ensuring consensus and fostering strong business relationships. Utilize exceptional communication skills to manage expectations and cultivate trust across diverse groups, including C-suite executives. Work closely with Solutions Consultants (SCs), data services teams, and other internal groups to deliver comprehensive, cohesive proposals that effectively address client needs and lead cross-functional teams in a collaborative sales approach, ensuring all team members are aligned and contributing effectively towards the sales goals. Utilize advanced CRM tools to manage sales activities, ensuring accurate data capture for demo dispositions, opportunity creation, and stage progression and CRM insights to effectively track, analyze, and report on sales pipeline health, ensuring accurate forecasting and strategic decision-making. Demonstrate proficiency in using CPQ tools to quickly and accurately configure solutions tailored to complex client requirements and ensure all proposals are compliant with company policies and profit margins, while meeting the bespoke needs of enterprise clients. Collaborate effectively with legal and procurement departments to ensure all contractual terms meet compliance and risk management standards and facilitate a smooth negotiation process by preemptively addressing potential legal and financial hurdles. Deliver precise sales forecasts by analyzing trends within the sales cycle, market conditions, and historical data and use forecasting to inform strategic planning, resource allocation, and performance metrics, enhancing overall sales effectiveness. Performs other duties as required/assigned by manager. What You Bring: 5+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in similar markets Proven track record in enterprise-level sales, with extensive experience managing six-figure transactions in organizations with 1,000+ employees Expertise in the MEDDIC sales methodology and strategic account management Strong capability in high-level negotiations and interacting with C-suite executives Exceptional relationship management skills, with a history of establishing and maintaining senior executive relationships Strong analytical skills for effective forecasting and decision-making Excellent communication and presentation skills, capable of delivering complex solutions in a clear and persuasive manner This is a hybrid role, working a minimum of three days per week from one of our US offices. The US base salary range for this position is $84,000 to $115,500 + variable compensation + benefits ($168,000 to $231,000 OTE (on target earnings)). Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $61k-98k yearly est. Auto-Apply 48d ago
  • Senior Principal Software Engineer

    Zoominfo Technologies 4.7company rating

    Remote Zoominfo Technologies job

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Summary: As a Senior Principal Software Engineer on our Go To Market Store (GTM Store) and ZoomInfo Data Platform (ZDP) team, you'll play a pivotal role in developing ZoomInfo's next-generation unified data platform. You'll architect and implement infrastructure that powers our GraphQL-based federated query system for seamless data access across platforms including BigTable, BigQuery, and Solr+. This is a unique opportunity to influence the technical direction of ZoomInfo's core data infrastructure, addressing complex challenges such as data freshness, multi-tenant isolation, and real-time data processing at scale. Responsibilities: Design and build scalable infrastructure for GTM Store and ZDP with sub-second query latency. Architect and implement metadata-driven GraphQL APIs for dynamic schema generation and query federation. Develop asynchronous secondary indexing systems for scaling capacity and reducing primary data store load. Design real-time analytics streaming data pipelines from BigTable to BigQuery. Develop data mutation and deletion frameworks supporting GDPR compliance and schema evolution. Implement CDC pipelines and calculated field processing for derived data views. Build observability and monitoring solutions for real-time issue diagnosis across distributed data systems. Create batch and streaming data processing workflows for complex relationships at scale. Collaborate with engineering leaders and product managers to define the technical roadmap. Mentor engineers and establish best practices for cloud-native data infrastructure development. Partner with cross-functional teams to address data platform requirements and challenges. Drive solutions for data freshness, query performance, and system reliability challenges. Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience). 12+ years of software engineering experience building large-scale data platforms. Expertise with distributed NoSQL databases and data warehousing systems. Strong experience with Java 8+, Scala, Kotlin, GoLang for data systems development. Proven experience with GCP or AWS and cloud-native architectures. Experience with streaming/real-time data processing technologies. Strong system design skills for architecting multi-tenant, distributed systems. Hands-on experience with Google Cloud Platform services. Knowledge of CDC patterns, event sourcing, and streaming architectures. Experience solving data freshness and consistency challenges in distributed systems. Background in building observability and monitoring solutions for data platforms. Familiarity with metadata management and schema evolution. Experience with Kubernetes for deploying data services. SQL query optimization and performance tuning expertise. Experience building GraphQL APIs with federated or metadata-driven schema generation. Strong problem-solving skills and the ability to debug complex distributed systems issues. Excellent communication skills for explaining technical decisions to diverse audiences. Self-directed with the ability to drive initiatives independently while collaborating with teams. Passion for building reliable, observable, and maintainable systems. Experience promoting diverse, inclusive work environments. #LI-SK #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$190,260-$298,980 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $190.3k-299k yearly Auto-Apply 60d+ ago
  • Manager, Account Management (Enterprise Growth)

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA or remote

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Manager of Account Management will drive the achievement of robust sales targets within ZoomInfo's Enterprise Growth Account Management team, optimizing customer success and fostering revenue growth. This role involves leading a dynamic team dedicated to surpassing expectations and driving unparalleled value for our customers. What You Will Do: Develop and lead a team of ~7 individual contributors to generate revenue and achieve individual team and organizational quotas. Build strong cross-functional relationships to help grow our Enterprise Growth Account Management team, including marketing, demand generation, product, customer success and more. Proven experience developing and executing tactical account penetration strategies to break into and expand presence within large enterprise organizations, including account mapping, stakeholder engagement planning, and competitive displacement tactics. Define team objectives to enable achievement of daily, weekly and quarterly targets through sales planning and forecast management Day to day training and coaching of direct reports, including tracking and monitoring of team KPIs Participate in the attraction and hiring of talented team members Articulate the ZoomInfo story, unique value proposition and how ZoomInfo's solutions align with the customer's vision and solve the customer's business issue (e.g. return on investment of product). Manage sophisticated sales processes internally involving legal, deal desk, product marketing, product support, engineering and other applicable functions. Budget planning, performance management, and other duties as required/assigned by manager. What You Bring: 2+ years leadership experience in enterprise software sales, 6+ years in enterprise software sales (selling to companies with 1,000+ employees) Proven success in leading an Enterprise sales team Consistent track record to create impactful teams and lead them to success Excellent presentation and executive engagement skills Excellent negotiation skills Strong engagement and communication skills Consultative selling experience highly desirable Can collaborate and influence in a “win as a team” environment Is a trusted advisor to the customers and colleagues Prior experience working within the Software (SaaS), Data, Analytics, Business Application Space highly preferred Join ZoomInfo to lead a dynamic team in achieving exceptional results through client retention and strategic growth! What's In It For You: Top notch tech stack Market leading product offering (check out our long list of G2 awards) ERG (Employee Resource Groups) to foster a diverse, inclusive workplace Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision Eligibility for Future Equity Awards 401k Matching (50% of the first 7% of your contribution) 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers Family forming benefits up to $20k, plus discounts on a Care.com membership Virgin Pulse Wellness Program Optional add ons such as pet insurance, legal service support, and more! This role is a hybrid position, with the option to work from home on Mondays & Fridays. The US base salary range for this position is $160,000- $165,000 + variable compensation + equity + benefits ($290,000-$300,000 OTE (on target earnings)). Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $83k-118k yearly est. Auto-Apply 60d+ ago
  • Senior Data Advisor

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Senior Data Advisor is a seasoned B2B data expert with profound real-world experience in GTM operations (Sales Ops, Marketing Ops, RevOps) and emerging AI-driven data practices. In this pivotal role, the Advisor directly consults executive leadership at major enterprises, guiding their data and AI strategy to solve complex Go-To-Market challenges and accelerate ROI. Leveraging a deep understanding of data management, analytics, and modern AI capabilities, the Senior Data Advisor counsels clients on optimizing sales effectiveness and marketing precision through the recommended application of best practices, intelligent automation, and strategic frameworks enabling them to realize significant business value from premium DaaS and AI-powered offerings. This position focuses on scaling impact by serving as a trusted advisor to the biggest names in the industry, shaping their data- and AI-driven success through strategic guidance in building foundational data management Role Overview The Senior Data Advisor is a senior, customer-facing advisor with deep experience in Sales/Marketing Operations, RevOps, GTM Data, and/or Go-To-Market execution, paired with strong data fluency. In this role, the Senior Data Advisor works directly with executive leadership at enterprise customers to apply company, contact, and intent data to improve sales effectiveness, GTM execution, and revenue outcomes. This position is strategy-led and data-enabled, focused on data management, analytics, and AI concepts for practical GTM decisions that drive measurable ROI from DaaS and AI-powered offerings. What You'll Do Serve as a strategic advisor to senior sales, revenue, and GTM leaders, helping shape GTM data strategy, and productivity using data-driven insights Guide customers on the management of company, contact, and intent data for GTM use cases such as segmentation, hierarchy design, TAM, prioritization, and planning Lead strategic positioning of DaaS and AI-enabled capabilities in support of GTM data strategy and sales operations improvement Partner with clients on analytical assessments, workshops, and follow-ups to quantify business impact and ROI Translate data, analytics, and AI concepts into clear GTM data strategies and executive-ready recommendations Develop recommended data practices, playbooks, and reference guides to scale advisory impact Partner with Sales, Product, and Marketing teams to support enterprise opportunities, customer forums, and strategic initiatives Act as the Voice of the Customer, representing GTM data needs and use cases to internal stakeholders Support internal teams and account engagements on topics related to data management, analytics, and AI applications for GTM Performs other duties as required or assigned by manager What You Bring Required Bachelor's degree in Business, Analytics, Economics, or equivalent practical experience 7+ years of experience in Sales/Marketing Operations, RevOps, GTM Data Strategy Hands-on experience working with data, including analyzing, manipulating, and interpreting datasets to inform business decisions Strong understanding of company, hierarchy, and contact data and how it supports GTM execution Experience with building dashboards/reports, CRM strategy and Data Governance Ability to translate data and AI concepts into strategic business insights and quantify ROI Familiarity with AI concepts and analytics at a use-case and application level Excellent communication and executive presentation skills Strong problem-solving abilities and comfort operating in fast-paced, customer-facing environments Collaborative mindset, partnering closely with Sales, Product, and Marketing teams Preferred SQL or light Python experience Experience with DaaS platforms, enrichment tools, or API-based data solutions Exposure to AI-assisted analytics, forecasting, or automation Consulting or advisory experience with enterprise customers #LI-EB1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$122,500-$192,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $122.5k-192.5k yearly Auto-Apply 12d ago
  • Director, Performance Marketing

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. About the Role We are seeking a Director to build and scale a Center of Excellence across Paid Media and Demand Generation. This leader will take our strong B2B foundations and elevate them with a consumer-grade growth mindset inclusive of rapid experimentation, creative rigor, audience-first activation, and operational excellence. This is a builder role. You will establish the operating system for how channels run, drive significantly higher testing velocity, and transform how we activate demand in a modern, iterative, high-output way. If you love fast cycles, love learning from data, and know how to push channel teams to think like B2C growth operators, this role is for you. What You'll Own 1. Paid Media Strategy & Execution Own all paid channels: Search, Paid Social, Display/Programmatic, Review Sites, Retargeting, and Emerging Platforms. Apply a B2C growth lens: High-volume creative testing Micro-segmented audiences Fast iterative experimentation Continuous offer & message variation Manage multi-million-dollar budgets with discipline while enabling smart, rapid tests. Build channel playbooks and standards that raise execution quality across the organization. 2. Demand Generation Channels Own DG channels including: Content syndication Webinars & virtual events Trial or freemium-driven programs Review-site based DG Shift demand generation to a fast, experimentation-driven engine-shorter cycles, lighter lifts, more creativity. Improve conversion efficiency and pipeline generation across segments. 3. Experimentation & Testing Velocity Build a central experimentation engine for Paid Media + DG. Define clear processes for: Hypothesis creation Test design QA & launch Rapid measurement Scale-or-kill decisions Increase testing velocity across creative, landing pages, audiences, offers, and channels. Reduce friction by introducing templates, modular workflows, and streamlined approvals. 4. Center of Excellence Frameworks Create and maintain the operating model for channel execution: Campaign templates QA checklists Naming/taxonomy standards Routing & setup guidelines Behavior Scoring Bring consistency and quality across segments, regions, and teams. Lead enablement for channel managers; equip them with the tools to execute with “consumer-grade” speed and quality. 5. Cross-Functional Leadership Partner with Product Marketing to convert messaging into compelling channel activation. Collaborate with MarTech to simplify workflows, automate repeatable steps, and improve channel speed. Work closely with SDR + Sales teams to ensure DG-driven demand flows efficiently through follow-up processes. What You Bring 8-12+ years in Paid Media, Demand Generation, Growth Marketing, or Acquisition-experience across both B2B and B2C strongly preferred. Proven ability to build high-velocity testing systems and drive rapid experimentation Deep channel mastery with a creative sensibility and performance mindset. Experience building frameworks, processes, and centralized standards. Comfort leading in fast-paced, dynamic environments and influencing cross-functional partners. Why This Role Matters We're transforming how we build demand. This role sets the bar for channel excellence, creative velocity, and the kind of modern growth operating model most B2B orgs aspire to. You will directly shape how we scale, how fast we learn, and how much pipeline we generate. #LI-RB1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$144,550-$227,150 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $57k-84k yearly est. Auto-Apply 6d ago
  • Salesforce Platform Architect

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. We are looking for a passionate Salesforce Architect who is a trusted advisor and leader that partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem . As a Senior Architect, you will be responsible for leading complex projects, designing solutions, and collaborating with cross-functional teams to drive the adoption of Salesforce-based solutions. This is an exciting opportunity for someone with a strong functional and technical background and a passion for delivering innovative and scalable solutions on the Salesforce platform. What you'll do: Influence a growing team while acting as a technical guide, being able to speak conceptually, document architecturally and be comfortable doing hands on coding as well Design scalable solutions using a mixture of configuration and code to support business functions and product goals, knowing how to work in and around the limits of the platform Create and maintain Salesforce-centric architecture diagrams, including system landscape, ERD, integration sequence flows, login flows, etc. of current state and future Communicate with product managers/business analyst, cross functional development teams, network infrastructure, information security, data privacy & compliance and salesforce solution architects to ensure a cohesive technical strategy is designed and executed upon Be part of the entire development lifecycle of a product from the intake, architecture, development, testing, deployment, and maintenance Lead the design and implementation of scalable Salesforce solutions with a strong emphasis on leveraging Salesforce AI capabilities (including Einstein, AI Cloud, and predictive analytics) to drive intelligent automation, personalized experiences, and data-driven decision-making across business functions. Support and maintain current Salesforce instance(s), including the data model, coding best practices, user permissions, integrations with third party and internal applications, security settings Design integrations between Salesforce and external systems, utilizing Salesforce APIs, middleware tools, and custom development. Identify integration patterns, recommend integration technologies, and ensure data integrity and security Possess in-depth knowledge and understanding of the Salesforce platform, including its declarative capabilities, data model, security model, and integration options. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities Create and maintain technical documentation, including solution design documents, technical specifications, data models, and architectural diagrams. Ensure that all technical documentation is accurate, up-to-date, and easily understandable by technical and non-technical stakeholders Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing guidance, recommendations, and explanations as needed Stay current with emerging Salesforce and industry trends, best practices, and technologies. Identify opportunities for process improvement, system optimization, and automation to enhance the overall efficiency, performance, and user experience of Salesforce solutions Understand the full extent of the solution, integration components and how they fit into the Salesforce architecture. Develop strategies to solve complex technical challenges. Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity Coach and mentor junior technical team members. What you bring: Minimum of 10-12 years of progressive experience Architecture, Salesforce delivery and technology implementation in full life-cycle enterprise CRM Extensive solution definition experience including evident experience and knowledge of - CRM System and Solution Architecture design (functional & technical), Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints Application and Integration patterns Certifications: Salesforce Certified Technical Architect or equivalent certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified System Architect). General AI certification or Salesforce specific AI certification Ability to engage with senior clients in a business centric, business outcome-oriented dialogue Ability to articulate the relevant platform value proposition Customer oriented and great at building client relationships Desire to work in a dynamic work environment and be creative within a team Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$157,500-$247,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $157.5k-247.5k yearly Auto-Apply 60d+ ago
  • Sales Development Representative - Mid Market Customer

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. ZoomInfo is growing and looking for passionate, talented individuals to join our Mid Market Sales Development team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing outbound sales efforts targeting medium sized companies. This role is designed for someone eager to grow their career within the mid market segment, work closely with top performing Account Managers, and help expand ZoomInfo's reach across the mid market landscape. What You Will Do: Identify and engage senior-level executives at Mid Market organizations (100+ employees), building a robust sales pipeline for Account Managers. Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities. Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams. Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges. Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings. What You Bring: Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments. The ability to assess prospects' needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges. Experience creating, executing, and maintaining a well-structured prospecting plan that drives results. An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach. Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus. Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline. What's In It For You: An opportunity to partner with Account Managers and support key customers. Payouts based on both opportunities created and converted revenue, with uncapped earning potential. Ongoing training to help you grow - our SDR Academy is best in class. Top notch tech stack Market leading product offering (check our our long list of G2 awards) Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision. Eligibility for Future Equity Awards. 401k Matching (50% of the first 7% of your contribution). 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers. Family forming benefits up to $20k, plus discounts on a Care.com membership. Virgin Pulse Wellness Program. Optional add-ons such as pet insurance, legal service support, and more!. If you're driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey! This is an in office position, working a minimum of three days per week from our Vancouver, WA, Waltham, MA or Bethesda, MD office. The US hourly rate for this position is $20 - $30 per hour + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $20-30 hourly Auto-Apply 40d ago
  • Principal Customer Onboarding Manager

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. To meet the needs of our increasingly technical and complex onboardings, the Principal Customer Onboarding Manager will be responsible for ensuring the successful execution of the ZoomInfo customer onboarding strategy for our most complex and strategic customers, accelerating their adoption of ZoomInfo's products and solutions. This role provides a structured approach to utilizing our most skilled team members for custom onboarding motion, team enablement, and development. What You'll Do: Manage custom onboarding for ZoomInfo's most strategic and complex customers, serving as the primary point of contact during implementation. Develop and implement strategic onboarding plans and thought leadership to ensure complex, upmarket customers are onboarded efficiently and achieve quick ROI. Manage multiple simultaneous, high-priority onboarding projects, balancing priorities of business results, customer satisfaction, and technical quality. Collaborate with Customer Success, Learning & Development, and Solutions Engineering teams to facilitate a streamlined and cohesive implementation approach. Ensure appropriate handoff to the Customer Success Manager/Account Manager by standardizing and documenting the information flow/transition. Serve as the primary owner for Onboarding Project tasks in Salesforce, documenting all necessary steps and touchpoints. Act as a key connection and liaison with Product teams for enhancement working groups, specifically focusing on improving the customer-to-product connection for Upmarket customers. Serve as a cross-segment resource, sharing best practices and deployment strategies with other Onboarding Manager teams (joining a minimum of one other segment's meeting monthly). Lead at least one Call Coaching Club per quarter to contribute to team enablement and development. Lead at least one Custom Onboarding team meeting per quarter and serve as an alternate for the Team Lead. Work closely with leadership to build out process guidance and documentation for various Custom Onboarding Types. Develop a standardized process and cadence for reporting progress on Principal activities and key projects. Other related duties as assigned. What You Bring: At least 7+ years of customer success, ideally in a SaaS environment. Bachelor's Degree in business or a related field strongly preferred. Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes. Highly collaborative, organized, and execution-oriented with strong presentation skills. Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work. Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues. Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred). Highly familiar with Salesforce CRM. Able to be successful in a fast-paced environment that rewards hard work and self-motivation. Superior relationship and communication skills (both verbal and written). This is a Hybrid position, working a minimum of three days per week from one of our offices: Bethesda MD, Waltham MA, or Vancouver WA The US base salary range for this position is $115,000 - $130,000 + bonus + benefits Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. #LI-DB #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $73k-114k yearly est. Auto-Apply 4d ago
  • Accounting Integration Specialist

    Servicetitan 4.6company rating

    Remote job

    We're Aspire, a ServiceTitan company. We're Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you'll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that's been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their company. Our new partnership with ServiceTitan will enable us to continue scaling our platform and client base while maintaining our collaborative, tight-knit culture. Ready to make your career move? We're looking for an exceptional Accounting Integration Specialist who will be responsible for guiding new clients through the payroll and accounting training and functions during the onboarding and ongoing use of Aspire Software. This position will engage clients in various forums to ensure they are successfully implementing best practices in the accounting and payroll functions of Aspire. This Accounting Integration Specialist will actively work with our clients as they implement and use our end-to-end business management software. What You'll Do: ● Work with the Director of Implementation to carry out and maintain our objective of high client satisfaction. ● Provide our clients payroll and accounting training during the implementation process as it relates to the Aspire Software system. ● Work with a team of Implementation Managers during the set up and sync of various accounting and payroll systems. ● Assist clients in the alignment of the Chart of Accounts (COA) in their accounting system as it relates to the integration of Aspire best practice set up. ● Learn best practice with end of month close process using the EOM Checklist. ● Ensure clients understand the logic of exporting and processing payroll. ● Work with clients to learn about their business and how it relates to Aspire. The accounting team will provide support with common sense business advice for the practical use of Aspire. ● Manage the client in achieving total satisfaction and a return on investment. ● Complete and document training after each stage of deployment (using checklists) and communicate certification to the client. ● Hold classroom style training sessions to provide additional guidance on the proper use of Aspire during and after the implementation period in relation to accounting best practices. ● Assist the accounting team with the documentation of Aspire Best Practices as it relates to the accounting and payroll areas of Aspire. ● Appropriately communicate organization information through team meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication. ● Troubleshoot accounting-related client issues with Aspire to pinpoint cause, establish reproducible conditions. Focus is on business processes and clients' ability to apply the Aspire system to their effective operation. The AS will assist with troubleshooting as needed. ● Foster a spirit of teamwork and unity among Aspire members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the Aspire team to succeed. What You'll Bring: ● 4+ Years' experience in accounting including bank reconciliations, AP, AR, invoicing, journal entries and balance sheet reconciliations. QuickBooks experience preferred or other accounting software. ● 2+ Years' experience in payroll processing ● Associates or Bachelor's Degree in Accounting preferred, but not required Preferred Skills Requirements: ● Strong written communication skills, including development of project plans and summary reports. ● Strong verbal communication skills, including presentation and training skills and ability to clearly present ways that end-user audiences understand. ● Exceptional analytical and problem-solving skills. ● Professional approach, rapid learner and a self-starter attitude. ● Well-developed interpersonal skills and ability to work within a variety of situations across all levels of client organizations. ● High level of proficiency in Microsoft Office and/or Google products ● Month End Closing Processes and Procedures with Aspire ● Producing and Reading Reports in Aspire ● Training experience - ability to teach and control a meeting with confidence. Where You'll Work: Our headquarters is located in Chesterfield in St. Louis County; however, some local positions will be remote until the time is right to return to the office while other roles are more office-based. Fully remote employees will stay remote. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $71,100 USD - $95,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
    $71.1k-95.1k yearly Auto-Apply 58d ago
  • GTM Campaign Specialist

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. GTM Plays Specialist At ZoomInfo our employees work hard to ‘define new possibilities' and are driven by winning. Collaboration is second nature to us, and you'll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best. ZoomInfo is looking for a Go-to-Market (GTM) Plays Specialist to support the growth of its GTM Plays team. Our GTM Plays team is a fast-paced, results-driven group working in collaboration with sales, sales development, and marketing teams to generate demand, accelerate pipeline, and retain customers. You will be responsible for creating and executing strategic multi-touch outbound campaigns. You will not only support the growth of ZoomInfo as a member of the GTM Plays team, but also bring enthusiasm and new ideas to help improve the efficiency of the organization. What You'll Do: Develop the targeting criteria, messaging, and execution of multi-touch campaigns. Leverage intent and buying signals to drive new business and customer growth for ZoomInfo. Execute email marketing, call activity, direct mail, and field support as needed. Ensure alignment and coordination of GTM Plays with sales leadership. Identify new segments to target within the total addressable market. Brainstorm creative ways to reach audiences that improve upon key performance indicators. Write short form copy (email messages) to various key personas across multiple products, use cases, and customer lifecycle stages. Leverage first and third party data to determine the right target audience. What You Bring: Undergraduate degree preferably in business or economics, and at least 3 years of relevant experience. Familiar with B2B martech/salestech landscape. Understanding of email marketing best practices, sales processes, and sales development tools. Experience with the following technologies preferred: ZoomInfo, Salesforce, Outreach, FrontSpin, Jira, Google Cloud applications. Strong organization, critical thinking, and communication skills. Experience with hands-on data analysis and ability to work in Excel, SFDC, and/or Tableau. Team player with ability to facilitate and own cross-functional collaboration. Ability to thrive in a fast-paced, dynamic environment that requires quick adjustments and re-calibration of priorities when business needs change. #LI-AP3 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$73,500-$115,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $38k-50k yearly est. Auto-Apply 4d ago
  • Program Manager, GTM Programs

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. At Zoomlnfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. Overview As a Program Manager on our Al-augmented CT M Programs team, you will be a key driver of projects that support revenue and operational excellence. Supported by intelligent automation that handles administrative workflows, you'll focus on executing program plans, coordinating with cross-functional teams, and ensuring key milestones are met. We're looking for organized and proactive individuals who are excited to leverage technology to work smarter and contribute to impactful outcomes. What Makes This Role Different Automation Handles: Meeting scheduling, status report generation, project timeline tracking, documentation, routine communications, data aggregation, and task reminders. You Focus On: Project planning and execution, stakeholder coordination, risk and issue management, cross-functional communication, process improvement, and ensuring on-time delivery of program deliverables. Key Responsibilities Program Execution & Delivery Manage project execution for key GTM initiatives, ensuring they are delivered on time and within scope. Coordinate with stakeholders across different teams to ensure alignment, provide status updates, and gather requirements. Develop and maintain project plans, tracking progress against milestones and dependencies. Identify and manage project-level risks and issues, escalating to senior team members when necessary. Support change management activities to ensure smooth adoption of new processes and tools. Facilitate project meetings, create agendas, and ensure action items are documented and followed up on. Process & Workflow Optimization Leverage intelligent automation to streamline administrative tasks, allowing you to focus on core project management activities. Utilize tools for data analysis and reporting to track project performance and support decision-making. Contribute to process improvements by identifying inefficiencies in workflows and suggesting solutions. Required Experience & Skills 5 years of project or program management experience, preferably in a tech or SaaS environment. Proven ability to manage cross-functional projects and deliver results. Strong organizational skills with the ability to manage multiple tasks and priorities effectively. Clear and concise communication skills, both written and verbal. Experience working collaboratively with diverse teams to achieve common goals. A proactive and adaptable mindset, with the ability to thrive in a fast-paced environment. Al & Innovation Mindset Comfort with technology and automation - you see intelligent tools as powerful enablers to improve your efficiency. Experience using modern productivity tools to enhance project management and collaboration. A growth orientation - you are curious and eager to learn new tools and processes. Strongly Preferred SaaS experience in a high-growth environment. Sales Operations, Revenue Operations, or GTM experience. Bachelor's Degree or equivalent experience. Experience with Salesforce, Smartsheet, Jira, and Google Suite. What Success Looks Like Successful Project Delivery: Your projects are consistently delivered on time and meet their stated goals. Stakeholder Satisfaction: Your stakeholders feel informed, aligned, and confident in the project's progress. Effective Issue Resolution: You effectively identify and address project-level issues before they become major roadblocks. Efficient Execution: You effectively leverage technology to manage your workload and focus on value-add activities. Team Collaboration: You are seen as a reliable and collaborative partner by cross-functional teams. Ready to drive the future of program management? Join us as we transform how work gets done at Zoomlnfo. #LI-EB1 #LI-Hybrid #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$84,000-$132,000 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $84k-132k yearly Auto-Apply 12d ago
  • Lead, Data Governance

    Servicetitan 4.6company rating

    Remote job

    Are You a Data Visionary Ready to Shape the Future of a Fast-Growing SaaS Company? ServiceTitan is on a mission to revolutionize the trades industry, and we need a Data Governance Lead to be the driving force behind our data integrity. This isn't just a role about policies and procedures; it's about pioneering a new era of data excellence where AI and automation are at the core of our strategy. You'll be the champion of our enterprise data assets, ensuring they are accurate, complete, and reliable. We're looking for someone who thrives on solving complex data puzzles and is ready to leverage cutting-edge tools and scripting to automate data quality checks and elevate our standards. What You'll Do: Independently lead data governance initiatives, partnering with data engineers, data scientists, and business units to tackle data quality and governance challenges. Develop and maintain data dictionaries, data lineage, and data profiles. Champion data quality by conducting in-depth data analysis to investigate and diagnose the root causes of complex data quality issues. Mentor data quality analysts and serve as a subject matter expert, advocating for data quality and governance across the organization. This includes communicating risks, progress, and opportunities to both technical and non-technical stakeholders. Design, implement, and automate a robust data control framework, using AI tools and advanced techniques to create scalable solutions. This will include developing and implementing data quality checks, rules, and metrics while proactively identifying new validations to prevent issues before they arise, shifting our data management approach from reactive to proactive. Lead the entire process from creating Jira tickets for data quality issues to collaborating with cross-functional teams, ensuring issues are resolved with proper root cause analysis (RCA) and remediation plans. Identify and implement process improvements, encompassing workflows and tools. This self-starter role requires the ability to quickly identify an opportunity and execute on it without delay. Proactively identify and define new data validations and checks to prevent quality issues before they arise, shifting our approach from reactive to proactive data management. Take responsibility for data source identification, controls monitoring, and the overall data quality framework and management. Understand downstream impacts and effectively communicate data changes. Influence other teams to adopt data governance processes and procedures. Required Skills: Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's in Computer Science is a plus. 10+ years of experience in data governance and analytics. Strong practical experience with data governance and data quality management. Deep understanding of enterprise data ecosystems (SFDC, Workday, NetSuite etc.) and the ability to conduct hands-on data analysis. Proven expertise in SQL for data querying, analysis, and manipulation. Excellent problem-solving and critical thinking skills. Ability to distill complex data findings into actionable recommendations. Strong communication (verbal and written) and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences. Ability to collaborate effectively with cross-functional teams across multiple time zones. Strong understanding of data management concepts with hands-on experience using Snowflake. Familiarity with the Quote-to-Cash (Q2C) process. Demonstrated ability to identify, analyze, and resolve complex data quality issues, with strong attention to detail. Comfortable working under tight deadlines in a high-growth environment. Ability to leverage AI and machine learning tools to automate data quality monitoring, shifting the focus from manual checks to proactive, intelligent data management. Proven ability to work independently and as part of a team in a fast-paced, dynamic environment. Preferred Skills: Understanding of various data domains and their specific data quality challenges (e.g., billing data, contracts data, financial data). Certifications in data management or data quality (e.g., CDMP) are a plus. Experience with scripting languages (e.g., Python) for data analysis and automation is a plus. Experience with data visualization tools (e.g., Tableau) to create data quality dashboards. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
    $136.6k-182.6k yearly Auto-Apply 42d ago
  • Events Specialist (Contract)

    Servicetitan 4.6company rating

    Remote job

    ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives. We are seeking a highly motivated and detail-oriented Events Specialist to join our team as an independent contractor. This person's primary role will be to provide comprehensive operational and logistical support for our two major annual user conferences, Pantheon and Ignite. Reporting to the Events Manager, the Events Specialist will be a critical player in ensuring the flawless execution of key operational pillars, from managing our registration platform to overseeing the sponsor experience. The ideal candidate will be an organized, customer-focused, and proactive professional with proven expertise in large-scale event logistics and technology. This candidate should be passionate about creating engaging, memorable experiences that resonate with attendees, possess energy, creativity, resourcefulness, and be able to remain calm under pressure. **We will consider remote candidates** What you'll do: The Events Specialist will take ownership of several critical execution areas for the Pantheon and Ignite conferences: Registration Platform & Technology Management: Serve as the primary administrator for the Cvent registration platform. Execute all website updates related to the agenda, speakers, and sponsors Lead the development of the Mobile App and Attendee Hub, focusing on networking tools and on-site attendee engagement features Sponsorship Deliverables & Financial Oversight: Oversee the execution of all sponsorship deliverables, acting as the main point of contact to ensure every promised benefit (e.g., signage, custom activations, etc) is fulfilled accurately and on time. Process all incoming sponsorship invoices and meticulously track payments collected against booked revenue. Swag & Merchandise Management: Manage the entire lifecycle of conference swag and merchandise, including proposing creative new concepts. Oversee the purchasing of all approved items and manage inventory, ensuring timely delivery to the conference site. Attendee Customer Support & Communication: Manage the conference dedicated mailbox, providing timely and empathetic customer support on any registration or logistical issues. Monitor the internal employee Slack Channel to proactively answer any staff questions or address concerns about the conferences. Project Management Support: Assist the Events Manager in monitoring overall event timelines, ensuring internal and external deadlines are met across various workstreams. What you'll bring: Experience: 3-5 years of direct experience in event management, specifically working on large-scale user conferences of 5,000+ attendees. Platform Expertise: Required proficiency and hands-on experience with Cvent (including website builder, registration logic, and reporting). Experience with event mobile apps/attendee hubs is essential. Financial Acumen: Proven ability to manage invoices, track expenses, and reconcile sponsorship payments accurately. Soft Skills: Collaborative team-player with a strong customer-service mindset and high energy. Communication: Exceptional written communication skills, capable of managing external sponsor expectations and internal employee queries. Attention to Detail: Meticulous attention to detail and a disciplined approach to managing multiple, complex tasks simultaneously. Comfortable Operating: Self-motivated and confident in taking ownership of responsibilities within a fast-paced environment. Flexibility: Willingness to travel to and provide comprehensive on-site support for both Pantheon and Ignite. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
    $32k-50k yearly est. Auto-Apply 14d ago
  • Senior Revenue Enablement Manager, Business Systems & Architecture

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Sr. Revenue Enablement Knowledge Architect At ZoomInfo, we power business growth through the world's most comprehensive Go-to-Market Intelligence Platform. With 1,800+ sellers and customer-facing teams engaging prospects and customers every day, instant access to trusted knowledge, learning, and answers is mission-critical. As our Sr. Revenue Enablement Knowledge Engineer, you will own and architect ZoomInfo's Revenue Enablement knowledge graph, serving as the primary platform owner for CMS and Answers-on-Demand. You will operate at the intersection of content intelligence, learning systems, AI-assisted knowledge delivery, and platform governance, ensuring that sellers can find the right answers, assets, and training, at the right moment. This role is both strategic and hands-on. You will design scalable systems, implement governance guardrails, and partner cross-functionally to transform enablement content into a durable, AI-ready competitive advantage. What You'll Own Knowledge Management & Content Governance Architect our knowledge systems that enable fast, accurate retrieval of sales content, product knowledge, competitive insights and more Build a high-performing ecosystem: Lead and coach distributed content owners Culture and adoption. Advocate for knowledge sharing across teams. Train and coach distributed content owners on knowledge management tools and best practices Establish audit mechanisms and quality signals therein ensuring accuracy and simplifying collaborative content management Design enablement systems that are AI-ready, ensuring clean metadata, retrieval-friendly structures, and trusted source alignment Evaluate and implement automation to improve: Content refresh Version accuracy Archiving and lifecycle management Integrate enablement platforms with enterprise AI and workflow tools Platforms Ownership Serve as the primary administrator for Seismic and Docket.ai Define and enforce governance guardrails across platforms, including: Taxonomy, metadata, tagging standards Permissions and access models Version control, archiving, and lifecycle management Act as the subject matter expert for Seismic information architecture, ensuring content is structured for discovery, reuse, and AI retrieval Maintain alignment across platforms to ensure consistent experiences between content and answers Partner with vendors to stay ahead of roadmap enhancements, resolve technical issues, and implement new features responsibly Assist onboarding by ensuring new hires have access to necessary information Measurement, Insights & Continuous Improvement Drive insights (metrics, dashboards, qualitative feedback) to continuously assess workflows, knowledge adoption, effectiveness Consolidate feedback and findings into actionable insights Prepare regular reports highlighting performance, risks, and opportunities Partner cross-departmentally to inform strategies that improve seller productivity and business outcomes What You Bring You bring a hybrid mindset - technical enough to architect our knowledge graph yet savvy enough to understand revenue workflows and learner behavior. You thrive in ambiguity and create clarity through structure. 6+ years designing or owning knowledge systems, platforms, or data-backed content architectures Bachelor's degree required in a technical or analytical discipline such as: Information Management, Library or Information Science, Computer Science, Information Systems, Data Science, Engineering or related field Hands-on experience integrating platforms via APIs, automation, or data pipelines Experience designing governance models that scale across teams and tools Comfort operating in ambiguous, evolving systems (especially AI-enabled ones) Experience with enterprise AI platforms (Glean, Microsoft Copilot, internal AI tools) Experience with content repositories (Notion, Airtable, Google Drive) Technical Skills Knowledge architecture, taxonomy, and metadata design Advanced CMS/platform administration with governance at scale API integrations, webhooks, and automation AI-assisted retrieval concepts, source grounding, and trust frameworks Data fluency (analytics, SQL, usage insights) HTML and structured content design Scripting or automation (Python, JavaScript preferred) Familiarity with workflow automation tools Experience supporting multi-platform ecosystems Bonus if you have: Familiarity with conversation intelligence tools (Gong, Chorus) SaaS or B2B technology background Certifications in AI, enablement technologies, or knowledge management Exposure to sales, GTM, or customer-facing workflows Experience partnering with enablement, L&D, or product teams Familiarity with sales enablement platforms (Seismic, Highspot, etc.) Ideal Candidate Profile You are a systems thinker and platform owner, not a ticket-taker. You: Prioritize high-impact work in fast-moving environments Confidently integrate platforms, data, and workflows in the face of ambiguity Translate between technical teams and enablement stakeholders AI-curious, pragmatic, and governance-minded problem solver Drive adoption through clarity, trust, and structure While this role is hands-on, success is measured by the strength of the systems, guardrails, and adoption you create, not by manual content upkeep. If you're excited by owning the systems that power revenue content and AI-assisted enablement, and you want to build something scalable, trusted, and future-ready, this role was built for you. #LI-AP3 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$103,320-$162,360 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $103.3k-162.4k yearly Auto-Apply 20h ago
  • Business Consultant, GTM

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As a Business Consultant, GTM, you will serve as a strategic advisor and implementation expert within ZI Labs, the Professional Services arm of ZoomInfo. In this role, you will lead enterprise consulting engagements that help organizations design, implement, and optimize data-driven go-to-market strategies that drive measurable revenue outcomes. ZI Labs partners with ZoomInfo's most strategic customers to transform their revenue operations through comprehensive advisory services spanning GTM strategy, data architecture, account intelligence, demand generation, and operational enablement. Our consultants combine deep domain expertise in sales and marketing operations with hands-on GTM implementation capabilities to deliver end-to-end transformations, from initial assessment and strategic design through technical implementation and long-term adoption. We are looking for experienced consultants who thrive in client-facing roles, bring both strategic thinking and execution excellence, and are passionate about driving business impact. As a Business Consultant, GTM, you'll manage complex, multi-phase engagements, facilitate executive workshops, design scalable frameworks and playbooks, and ensure customers realize maximum value from their ZoomInfo investment. This role requires strong business acumen, consulting methodologies, change management expertise, and the ability to translate business objectives into actionable technical solutions. What You Do: Lead end-to-end consulting engagements from strategic assessment through solution design, implementation, and enablement. Design and deliver GTM frameworks, playbooks, and measurement models that translate business requirements into scalable revenue operations. Architect and implement GTM solutions including data strategy, scoring models, workflow automation, audience segmentation, and territory design. Conduct strategic assessments of revenue operations to identify capability gaps, process inefficiencies, and optimization opportunities. Serve as primary engagement lead and trusted advisor, managing project governance, stakeholder alignment, and deliverable quality. Facilitate executive workshops and cross-functional alignment sessions to drive strategic decision-making and program momentum. Identify expansion opportunities by uncovering additional consulting needs and positioning strategic service offerings. Collaborate with Product, Engineering, CX, RevOps, and Sales teams to ensure solution feasibility, product innovation, and service delivery excellence. Contribute to ZI Labs' advisory methodology, service catalog, and consulting frameworks to enhance practice scalability. What You Bring: 4-5+ years of experience in professional services, management consulting, revenue operations, or GTM strategy within B2B SaaS environments. Bachelor's Degree in Business, Marketing, or related field preferred. Deep understanding of GTM technology ecosystems including CRM, marketing automation, sales engagement, and intent platforms. Working knowledge of data architecture, system integrations, and workflow automation. Proven ability to manage multiple concurrent client engagements with strong project governance and ability to thrive in fast-paced, client-facing delivery environments. Expert communication skills with ability to present executive-ready deliverables and simplify technical concepts. Experience developing consulting artifacts including strategy decks, playbooks, process maps, workflow diagrams, and implementation plans. Strong change management capabilities with a track record of driving adoption and organizational transformation. Familiarity with emerging GTM technologies, including generative AI and intelligent automation. Collaborative mindset with proven ability to build trusted advisor relationships at all organizational levels. A positive attitude and passion for solving complex business challenges. Nice to Have: Working knowledge of SQL for data analysis, querying, and reporting. Technical fluency with data architecture, system integrations, and workflow automation. Experience with cloud data warehousing platforms (Snowflake, Databricks) and data architecture design. Background in ABM (Account-Based Marketing) strategy and execution. Certification in Salesforce, marketing automation platforms, or project management methodologies (PMP, Agile). Understanding of predictive modeling, scoring algorithms, and machine learning applications in GTM #LI-EB1 #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $83k-113k yearly est. Auto-Apply 6d ago
  • IT Support Engineer IV

    Zoominfo Technologies 4.7company rating

    Zoominfo Technologies job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability, and cherish results. We value your take charge, take initiative, get stuff done attitude, and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. The Role Provides comprehensive technical support by applying substantial knowledge and experience to resolve a wide range of moderately complex issues. This role involves adapting solutions to various situations, conducting fact-finding to understand problems, and taking responsibility for service quality and timeliness. The position includes mentoring junior staff and contributing to process improvements within the support team. Work Arrangement This role is fully in-office, requiring on-site presence five (5) days per week at our Waltham ZoomInfo office during standard business hours. Regular and consistent in-person attendance is an essential function of this position. Primary Duties Handle complex help desk inquiries requiring analysis and adaptation of standard procedures. Manage multiple ticket queues efficiently, prioritizing based on business impact and SLA requirements. Perform advanced troubleshooting for desktop, hardware, and web application issues. Conduct comprehensive remote support sessions for multi-system technical problems. Develop and deliver client training on system usage and best practices. Contribute to knowledge base articles and process documentation improvements. Proactively identify system issues and coordinate appropriate response measures. Collaborate with other departments on technical projects and initiatives. Coverage for support roles during peak periods. Comply with all applicable Company policies and procedures. Regular and consistent attendance, including in-person attendance where required. Other work as assigned by your manager or leadership. The information in this job description represents a summary of the role and is not intended to be a comprehensive list of job duties. Responsibilities and duties of the position may change without notice at the Company's discretion. Required Qualifications Bachelor's degree in IT field or equivalent experience preferred Minimum 2-5 years of progressive technical support experience Strong knowledge of Windows and MacOS environments, including Active Directory and Jamf basics Proficiency in multiple remote support platforms and monitoring tools Demonstrated ability to train users and create educational materials Understanding of ITIL principles and service management practices Excellent problem-solving skills with ability to analyze complex technical issues Strong interpersonal skills for client relationship management Relevant technical certifications preferred Working Conditions (Physical Requirements) Normal office environment. Some travel may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. #LI-AR2 Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$51,100-$80,300 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $51.1k-80.3k yearly Auto-Apply 6d ago

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