DiscoverOrg jobs in Boston, MA

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. We are seeking an experienced and strategic Manager of Customer Success to join our Enterprise Customer Success team. This role is critical in leading a team that supports our Enterprise customers through complex, multi-product implementations and value realization journeys. You'll be responsible for developing and coaching CSMs on strategic account planning, ROI quantification, business impact demonstration, and executive-level engagement engagements. The ideal candidate brings deep data fluency, experience managing teams supporting technical products, and a proven track record of partnering with Sales on account strategy and upsell/cross-sell motions. You'll identify and drive the changes necessary to improve operating and organizational efficiency, develop strategic partnerships across departments to influence product roadmap, and maximize end-to-end customer experience. What You'll Do: Own the complete customer success experience for a team of 7 Enterprise CSMs (1,000+ employee companies), serving as both a thought partner and an escalation point for our customers Manage and develop a customer-facing team that strategizes with and guides our customers through complex, multi-product implementations and value realization journeys Coach CSMs on strategic thinking, elevating the team's ability to quantify ROI, demonstrate business impact, and develop executive-level engagement strategies Partner closely with Sales and Account Management on account strategy, upsell/cross-sell motions, and revenue expansion opportunities across the customer base Drive team performance against renewal and upsell targets, tracking key metrics and coaching CSMs to achieve revenue goals Synthesize customer insights and share feedback with GTM and Product teams to identify business opportunities and inform product innovation What You Bring: 3+ years of experience managing Customer Success teams for a B2B SaaS or technology company, preferably in data/intelligence, revenue operations, or enterprise software Proven track record of building and scaling teams that support complex, multi-product portfolios with varying use cases Ability to understand and articulate complex data products, integrations, and technical workflows. Experience with GTM data platforms, ABM solutions, or revenue intelligence tools highly valued Demonstrated ability to elevate teams from task execution to strategic thinking, with focus on value realization frameworks and ROI quantification Strong track record of collaborating with Account Management/Sales teams on revenue expansion and account strategy Proven ability to develop and coach teams on VP+ level engagement strategies and C-suite communication Strong communication, presentation, and relationship management skills with ability to influence across all levels of the organization Ability to effectively operate with high energy and flexibility in a fast-paced, constantly-evolving team environment #LI-DB #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$94,080-$147,840 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Position Overview: We are looking for a proactive and highly organized Executive Assistant to provide strategic administrative support to multiple senior leaders. This role requires a resourceful problem-solver who thrives in a fast-paced environment, anticipates the needs of executives, and effectively manages competing priorities. The ideal candidate will possess exceptional communication skills, an unwavering attention to detail, and a high level of professionalism. Key Responsibilities: Calendar Management: Develop and execute a strategic scheduling approach for multiple leaders, ensuring alignment with priorities and business goals. Communication Coordination: Serve as a key point of contact for executives, managing correspondence, scheduling calls, and proactively handling follow-ups. Meeting Preparation: Organize and prepare materials for meetings, ensuring executives are equipped with necessary information and documents. Information & Document Management: Maintain sensitive and confidential records, ensuring proper organization and accessibility. Operational & Project Support: Assist with special initiatives, research, and analysis as assigned by leadership. Travel Arrangements: Coordinate domestic and international travel, optimizing logistics for efficiency and cost-effectiveness. Meeting Facilitation: Lead and support large-scale meetings (e.g., All-Hands), taking detailed notes and ensuring action items are properly communicated. Team Engagement & Culture Building: Plan and execute office events that foster connectivity and recognize significant milestones for employees. Qualifications & Skills: 5+ years of experience providing executive-level administrative support. Strong organizational and multitasking skills with impeccable attention to detail. Ability to anticipate needs, think critically, and offer proactive solutions. Excellent written and verbal communication skills with a professional demeanor. Highly adaptable in a dynamic, fast-paced environment. Strong problem-solving skills with a resourceful, self-starter mentality. Ability to handle sensitive information with discretion and sound judgment. Experience managing multiple executive calendars and prioritizing requests. Proficiency in Google Suite (Calendar, Gmail, Drive) preferred. Ability to push back when necessary while maintaining diplomacy and professionalism. No travel required for this role. Our Core Values: Be Relentless: We tackle challenges with perseverance and determination. Be Entrepreneurs: We empower teams with autonomy, ownership, and a bias for action. Be Experts: We deeply understand our customers and industry to drive success. Be Innovators: We embrace creativity and continuous improvement in all aspects of our work. Be a Team: We collaborate to win together and break down silos. #LI-JH1 Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$80,500-$126,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Senior Data Advisor is a seasoned B2B data expert with profound real-world experience in GTM operations (Sales Ops, Marketing Ops, RevOps) and emerging AI-driven data practices. In this pivotal role, the Advisor directly consults executive leadership at major enterprises, guiding their data and AI strategy to solve complex Go-To-Market challenges and accelerate ROI. Leveraging a deep understanding of data management, analytics, and modern AI capabilities, the Senior Data Advisor counsels clients on optimizing sales effectiveness and marketing precision through the recommended application of best practices, intelligent automation, and strategic frameworks enabling them to realize significant business value from premium DaaS and AI-powered offerings. This position focuses on scaling impact by serving as a trusted advisor to the biggest names in the industry, shaping their data- and AI-driven success through strategic guidance in building foundational data management Primary Duties: Lead strategic positioning initiatives for DaaS & ZoomInfo AI driven capabilities within the marketplace and client enterprise data ecosystems, focusing on data management areas including integration, hierarchies, stewardship, and insights to drive improved business outcomes Serve as a strategic advisor to key clients, helping shape their vision and digital transformation strategy while ensuring Zoominfo/DaaS and AI-enabled assets deliver maximum value Apply specialized expertise in enterprise data management, industry best practices, model-building, GenAI/LLM considerations and Zoominfo/DaaS data applications to guide clients to meet their specific business objectives Collaborate directly with clients on projects, proof-of-concepts, and analytical follow-ups to demonstrate and quantify the value created through Zoominfo/DaaS solutions Develop recommended practices and reference guides to help scale the team. Partner with Product, Sales, and Marketing teams to develop materials, lead customer forums, speak at industry conferences, and participate in activities that generate opportunities for our sales teams Act as the Voice of the Customer, advocating for client needs with internal partners, particularly with Product teams focused on Data Management, Content, Identity Resolution, Analytics and AI-driven functionality Support SC's/DC's and other roles internally and during account meetings in topics surrounding data management, GenAI fundamentals and AI readiness. Performs duties consistent with the Company's AAP/EEO goals and policies. Performs other duties as required/assigned by manager. Knowledge, Skills, and Abilities Required Bachelor's degree in Computer Science, Business Analytics, or equivalent experience. 7+ years in Data Analytics, Data Operations, Data Strategy, or GTM data functions. Skilled in SQL or Python skills for data manipulation, analytics, automation, and AI dataset preparation. Experience supporting data science workflows, machine learning pipelines, or model training. Knowledge of GenAI and LLM concepts, including embeddings, vector databases, prompt engineering, and retrieval-augmented generation (RAG). Familiarity with LLMOps/MLOps practices, AI model evaluation, and deploying AI through cloud platforms (e.g., OpenAI, AWS Bedrock, Vertex AI, Azure OpenAI). Understanding of agentic AI patterns, workflow orchestration, and AI-driven automation. Strong understanding of enterprise data management (integration, hierarchies, governance, identity resolution) and how these support AI readiness. Experience with data warehouses (Snowflake, BigQuery, Redshift) and ETL/ELT pipelines. Ability to translate complex data and AI concepts into strategic business insights and quantify ROI. Experience with DaaS solutions and API-driven enrichment; familiarity with AI-assisted enrichment a plus. Strong problem-solving abilities and comfort working in fast-paced, high-pressure environments. Excellent communication and executive presentation skills, especially explaining AI concepts to non-technical audiences. Ability to train and mentor teams in data management, AI fundamentals, and AI use-case development. Collaborative mindset, working closely with Sales, Product, and Marketing to drive data- and AI-powered strategies. #LI-EB1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$122,500-$192,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Managing Editor, Content Marketing We're looking for a sharp, curious editorial operator who thrives at the intersection of business, technology, and storytelling. We need someone who is unflappable under deadline pressure, adept at managing stakeholders, enthusiastic about leveraging AI tools, and experienced at moving content from idea through published. As Managing Editor, you'll operate the editorial calendar, maintain our standards, and help us scale and uplevel a program that earns attention, trust, and authority across every channel. About the Role As Managing Editor, you'll guide the creation and execution of high-impact content that informs, educates, and inspires business audiences. You'll oversee a team of writers and collaborate across marketing, product, and sales functions to produce content that advances ZoomInfo's position as the leader in go-to-market intelligence. This role requires exceptional editorial judgment, strong project management skills, and a deep understanding of how to craft content that performs both with readers and in search. What You'll Do: Lead editorial planning and production for ZoomInfo's content marketing program, from ideation to publication. Edit and refine content across formats (blogs, reports, guides, newsletters, and social copy) with precision, clarity, and energy. Ensure quality and consistency of voice, tone, and brand storytelling across all content. Manage internal and external contributors, including freelance writers, editors, and agency partners. Use AI tools confidently and creatively to streamline content creation, editing, and optimization workflows. Oversee SEO strategy in collaboration with marketing partners, staying ahead of shifts in how audiences find and consume content. Track and report on performance metrics, including KPIs tied to traffic, engagement, and conversions. Own and improve editorial processes, ensuring projects stay on schedule and deliver measurable results. Collaborate cross-functionally with campaign, design, and product teams to align content with business goals. Manage up effectively, clearly communicating progress, needs, and strategic recommendations to senior leadership. What You Bring: 7+ years of professional writing and editing experience, ideally within B2B marketing, SaaS, or technology sectors. Proven ability to manage an editorial calendar and multiple projects simultaneously under tight deadlines. Demonstrated success managing writers, freelancers, and agency partners. Deep understanding of go-to-market motions, including sales, marketing, and RevOps functions. Strong command of SEO best practices and curiosity about how search continues to evolve. A passionate and enthusiastic user of AI tools for ideation, content creation, and optimization. Exceptional editing and writing skills. Your copy is clear, purposeful, and engaging. Strategic thinker who can own a program while remaining hands-on in daily content operations. Flexible, collaborative, and comfortable thriving in a fast-paced, evolving environment. #LI-AP3 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$109,900-$172,700 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The SMB Account Executive is focused on the SMB (small businesses with employee count of 10-99) sector and will support our growth by executing on high-volume and high-velocity sales to good fit SMBs. This role is designed for an enthusiastic, organized and proactive sales professional who thrives in a dynamic environment. Your leadership team will support your success through coaching, team-selling and strategic decision making but you will be counted on to leverage your expertise to strategically build and nurture relationships, crafting tailored solutions that align closely with customer needs. What You Will Do: Work hard to bring on new clients within the SMB sector through various prospecting methods and support from the SMB SDR team who will be scheduling you with demos as well. Manage the entire sales process, with support from your leadership team, from initial contact through to closing, including assessment of client needs, presentation of products and services, and finalization of sales. You will conduct demonstrations of the platform and leverage a number of proof of concepts, such as trials & data enrichment reviews, to help provide the evidence needed for these prospects to come onboard as a client. Engage clients throughout the sales cycle to ensure alignment and understanding of their needs and business objectives. Conduct negotiations with prospects and clients to finalize sales in a way that meets both customer satisfaction and company revenue targets. Utilize effective negotiation techniques to secure favorable terms and maximize business outcomes. Maintain accurate records of all sales activities including demo dispositions, opportunity creation, and stage progression within the CRM system. Ensure the CRM database is up-to-date and reflective of all client interactions and sales transactions. Utilize Configure, Price, Quote (CPQ) software to accurately quote prices and configurations for products and services tailored to meet client specifications. Ensure quotes are generated efficiently and align with internal guidelines and customer requirements. Conduct regular sales forecasting to predict revenue streams and adjust sales strategies accordingly. Utilize forecasting tools to manage and anticipate sales volumes, helping to inform business decisions and operational planning. Performs other duties as required/assigned by manager. What You Bring: 1+ years of experience in a closing role, ideally one that is high volume & velocity with a track record of exceeding your monthly quota Skilled at overcoming objections and closing deals quickly, utilizing persuasive communication and effective sales strategies 1+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in the SMB market Demonstrated ability to manage sales processes with an Average Selling Price (ASP) of less than $20,000 and sales cycles shorter than 2 weeks Strong focus on rapid acquisition of new clients and driving immediate revenue growth, demonstrating urgency and efficiency in client engagement. Ability to close transactions swiftly to meet the dynamic needs of the SMB sector Ability to handle straightforward negotiations, focusing primarily on pricing and terms to secure profitable deals while maintaining customer satisfaction Strong interpersonal skills to foster loyalty and retention, ensuring a high level of client service and support Competency in using CRM and CPQ tools to track sales activities and configure pricing accurately Ability to analyze sales data and market trends to adjust strategies and improve performance Eagerness to continuously improve through feedback and professional development opportunities Quick learner with the ability to adapt to new challenges and changes in the business environment This is a hybrid role, working a minimum of three days per week from one of our US office locations. What's In It For You: Top notch tech stack Market leading product offering (check out our long list of G2 awards) ERG (Employee Resource Groups) to foster a diverse, inclusive workplace Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision Eligibility for Future Equity Awards 401k Matching (50% of the first 7% of your contribution) 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers Family forming benefits up to $20k, plus discounts on a Care.com membership Virgin Pulse Wellness Program Optional add ons such as pet insurance, legal service support, and more! The US base salary range for this position is $50,820.00 - $79,860.00 + variable compensation + benefits Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-Hybrid #LI- Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$50,820-$79,860 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Overview ZoomInfo is looking for an experienced, results-oriented Integration Support Specialist who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries. Responsibilities Provide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform and its integrations. Effectively triage and manage escalations to engineering teams for issues that can't be resolved Document best practices and other useful information to better enable our customers through our online support tools Serve as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services Learn third-party products and their integrations to educate and guide customers on usage and product adoption Identify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal Other related duties as assigned Qualifications Bachelor's degree preferred and/or 2-3 years of equivalent work experience in SaaS organization Proven ability to multi-task and successfully manage multiple priorities simultaneously Must have a strong attention to detail and be a self-directed problem solver Ability to adapt and pivot in a fast paced, ever-changing environment Excellent customer service skills and the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious A strong sense of urgency Ability to empower end-users to support themselves using our online training resources Excellent organizational, written and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner-level users to developers Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation A desire and aptitude to learn and understand technical infrastructure A positive attitude Preferred Qualifications Technical CRM, MAT, or Sales Acceleration platform experience; Certification with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus Experience with SOQL (Salesforce), and troubleshooting Salesforce Managed Packages Familiarity with troubleshooting or interacting with API's Prior experience using DataDog, Jira, and Snowflake Prior experience with video conferencing applications Comp & Benefits The US base salary range for this position is $63,200 - $86,900 + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-DB #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. We're transforming how Go-To-Market (GTM) teams - across Sales, Marketing, and Customer Experience - leverage AI to drive smarter, faster, and more predictive decisions. Our mission is to build intelligent systems that amplify human productivity, automate repetitive processes, and deliver actionable insights directly within Salesforce. As a Senior AI Engineer, you'll design, develop, and deploy enterprise-grade AI solutions that integrate deeply with Salesforce and GTM ecosystems. You'll own the full AI development lifecycle - from model design to deployment - ensuring our solutions are scalable, secure, and seamlessly embedded into Salesforce workflows. This is a hands-on engineering role where you'll work closely with product, data, and GTM operations teams to bring cutting-edge AI capabilities - predictive analytics, NLP, and generative automation - into core business processes. What You'll Do Design, develop, and deploy scalable AI and ML solutions that integrate directly with Salesforce and other enterprise applications. Build and operationalize custom AI models for predictive analytics, NLP, and generative AI, embedding them into Salesforce workflows, Einstein bots, and Apex services. Engineer robust data pipelines and ETL processes to prepare structured and unstructured data for AI model training and inference. Implement end-to-end MLOps pipelines using tools such as Kubeflow, MLFlow, AutoML, or Vertex AI for continuous training, testing, and deployment. Extend Salesforce functionality through Apex, Lightning Web Components (LWC), and Salesforce APIs, integrating AI services via RESTful and event-driven architectures. Develop proof-of-concept prototypes to validate new AI models and Salesforce integrations, rapidly iterating from idea to minimum viable product (MVP). Leverage Salesforce Einstein AI and AI Cloud capabilities to enable predictive scoring, intelligent automation, and conversational interfaces. Integrate external AI services and LLMs (e.g., OpenAI, Anthropic, or Hugging Face) into Salesforce environments for custom generative experiences. Partner with Salesforce administrators, data engineers, and DevOps teams to ensure AI applications are performant, compliant, and secure. Optimize runtime performance and cost efficiency of deployed AI models using cloud-native infrastructure and containerization (Docker, Kubernetes). Conduct code reviews, establish best practices for AI/ML engineering, and mentor junior developers in applied AI and Salesforce integration. Other Qualifications Strong understanding of Salesforce architecture, including data schema, security model, and API integrations. Hands-on experience with Salesforce development (Apex, LWC, Flow, SOQL/SOSL) and middleware platforms (MuleSoft, Boomi). Advanced proficiency in Python, Java, or Node.js, including experience with AI/ML frameworks such as TensorFlow, PyTorch, or scikit-learn. Knowledge of LLMs, NLP, and prompt engineering for conversational AI and intelligent automation. Deep experience with data engineering-ETL, data lakes, feature stores, and pipeline orchestration tools. Proficiency in building microservices and API-driven architectures for integrating AI workloads into enterprise applications. Understanding of AIOps, MLOps, and DataOps best practices, including monitoring, CI/CD, and version control for AI models. Experience deploying AI workloads on cloud AI platforms such as AWS Sagemaker, Azure ML, or GCP Vertex AI. Familiarity with Salesforce Einstein AI, AI Cloud, Data Cloud, and CRM Analytics for native AI enablement. What You Bring 6-10 years of hands-on experience in AI engineering, data science, or Salesforce software development. Bachelor's or Master's degree in Computer Science, Software Engineering, Data Science, or a related quantitative field. Proven experience integrating AI models into Salesforce or similar enterprise platforms. Strong understanding of cloud architecture, containerization, and DevOps principles Excellent debugging, performance tuning, and problem-solving skills. Ability to collaborate effectively in a global, cross-functional engineering environment. Passion for exploring new AI frameworks, LLM architectures, and Salesforce AI innovations. Technical Skills Languages & Frameworks: Python, Java, Apex, JavaScript, TensorFlow, PyTorch, LangChain, React, Node.js Salesforce: Apex, LWC, Flows, SOQL/SOSL, Einstein AI, AI Cloud, Data Cloud, CRM Analytics AI/ML: LLMs, Transformers, Generative AI, Predictive Modeling, Semantic Search, Vector Databases MLOps & Infrastructure: MLFlow, Kubeflow, Docker, Kubernetes, Terraform, GitHub Actions Data & Integration: SQL, NoSQL, Snowflake, Databricks, Airflow, MuleSoft, Boomi, REST APIs Cloud Platforms: AWS (SageMaker, Lambda), Azure (ML Studio), GCP (Vertex AI, BigQuery) #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$164,500-$258,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. The Role Are you a Video Producer/Editor who is passionate about branding? Do you work well in a fast-paced team environment? If the answer is yes, ZoomInfo is looking for you to join our Creative team. You will be responsible for shooting and editing video for marketing and branding projects. You'll be part of a growing video team, working closely with other content creators and copywriters to deliver a wide variety of content on product launches, company culture, customer testimonials, videos for social media, blog content, and more. We are looking for someone who has a strong attention to detail and excels working both independently and collaboratively within our team. What You'll Do Collaborate with fellow video producers and business partners to conceptualize, film, and edit various live-action video projects Run virtual shoots and assist in studio and in field for traditional video capture Creative collaboration with cross-functional teams from briefing to file delivery Ensure on-time execution and delivery of high-quality output Stay on top of trends and new technology/software in the film/video industry Manage multiple projects through to completion while meeting tight deadlines Support marketing team with creative content for campaign initiatives Uphold company style guidelines throughout a variety of projects What You Bring 3+ years of professional camera and editing experience Strong knowledge of production workflows, production equipment, studio lighting, and experience in working with and directing on-camera talent Expertise in Adobe Premiere required, knowledge of After Effects a plus Ability to run camera and audio, light sets, and direct when needed Working knowledge of still photography shooting and editing Strong work ethic and ability to work on several projects simultaneously Strong communication and interpersonal skills BA/BS degree in film/television, advertising, marketing or a related field This is a hybrid role, 3 days a week in our Waltham office. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$56,420-$88,660 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. ZoomInfo is seeking a Principal Product Analyst to lead the development and execution of advanced analytics strategies that drive product success and fuel the firm's continued growth. This role is pivotal in shaping our product analytics function, delivering high-impact solutions to complex business challenges, and enabling data-driven decision-making at scale. In this role, you'll act as a strategic thought partner to stakeholders across Product Management, Engineering, Sales, Customer Success, Product Marketing, driving deep analysis and hypothesis testing to uncover actionable insights. Rather than solely defining KPIs, you will conduct in-depth investigations into customer behavior and dive deep into multiple dimensions of a customer's success, aligning with the broader analytics strategy to uncover drivers of product performance and optimization opportunities. If you're ready to lead with data, shape product strategy through deep analysis, and elevate the analytics practice across teams-we want to hear from you! What You'll Do: Lead deep-dive analyses into customer behavior and retention to uncover key drivers of product adoption, usage growth, and customer behaviors. Apply strong technical skills to deliver impactful insights independently. Develop and scale insights that drive product strategy, ensuring alignment with business objectives and empowering stakeholders with actionable recommendations. Setting the direction for reporting & insights that drive organizational outcomes within your product domain. Partner cross-functionally with Product Management, Engineering, Sales, Customer Success and Product Marketing teams to integrate diverse data sources and enhance analytical capabilities. Own end-to-end analytical projects, from data extraction and transformation to analysis, visualization, and strategic recommendations. Influence senior leadership by translating complex analyses into compelling narratives that drive product and business decisions. Design and lead the execution of experiments, A/B tests, and hypothesis testing frameworks, scaling these processes across the Product organization to support robust, data-driven decision-making. Advance self-service analytics capabilities, enabling stakeholders to independently explore data while providing expert guidance on deeper, more complex analyses. Upskill junior analysts, on their technical craft and translating insights into a compelling data story, fostering a culture of continuous learning and technical skill development with analytical tools, and driving initiatives to advance data proficiency. What You Bring: Bachelor's or Master's Degree in Analytics, Statistics, Computer Science, Economics, or a related field. 8+ years of professional experience, with at least 6 years in product analytics, business intelligence, or data science; within a SaaS or tech company (preferred) Advanced proficiency in SQL for data extraction, transformation, optimization, and analysis. Strong statistical analysis and data modeling skills using Python, R, or similar programming languages. Experience conducting deep-dive analyses into product performance, user behavior, and experimentation results. Ability to synthesize complex quantitative data into clear, actionable insights for both technical and non-technical stakeholders. Proven ability to collaborate effectively across functions, demonstrate experience partnering with product, engineering, and business teams to drive aligned outcomes. Proficiency in data visualization tools such as Tableau, Looker, or Sisense to communicate findings effectively. Strong project management skills to lead multiple initiatives in a fast-paced, data-driven environment. Experience working with Google Analytics and Amplitude (preferred). #LI-PS1 #LI-hybrid #LI-remote Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$136,500-$214,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. We're building the data processing platform that powers our core data products and go-to-market systems and handles billions of records of company and contact data. As a Senior Software Engineer on the Data Platform team , you'll design and build the foundational services and components that enable engineering teams across the organization to unify, validate, normalize, and enrich business data at scale. This is a backend engineering role where you'll work with familiar GTM data concepts-company firmographics, contact information, job titles, addresses-and build the reusable infrastructure that ensures data quality and consistency. Our Data Platform solves a real problem: teams across the organization need to perform common operations on business data, validating email addresses, normalizing phone numbers, standardizing company names, categorizing job titles, translating data between different languages, formats, and schemas. You'll build a centralized platform where these operations are implemented once as high-quality services, then made available through multiple access patterns: embeddable libraries for high-performance use cases, REST APIs for synchronous calls, pipeline components for data workflows, and streaming processors for real-time operations. Your work directly enables our GTM Studio platform, unified customer profile and entity resolution capabilities. The validation and normalization services you build ensure we can accurately match and merge records, giving downstream systems and applications clean, consistent data to work with. What You'll do: Build production-grade Java services that validate, normalize, and enrich business data (address standardization, phone number formatting, email validation, company name normalization, job title categorization) while handling tens of millions of daily requests Design clean APIs and interfaces that let other engineers easily integrate these capabilities into their applications and data workflows Integrate with third-party data providers (address validation services, phone intelligence APIs, business data vendors) and wrap them in consistent, reliable interfaces Work on the platform itself: build the framework that lets teams discover services, understand versions, handle backward compatibility, and deploy new capabilities Collaborate with product engineering teams to understand their data quality needs and translate those into reusable platform capabilities Design caching strategies, batch optimization, and resource management to efficiently serve massive scale while controlling costs Build observability, monitoring, and operational tooling so teams can use these services reliably in production What you bring: 6+ years of software engineering experience with strong Java skills and a track record of building production services that other teams depend on Strong proficiency with Java 11+ and Spring Boot 3.2+ (Spring WebMVC, Spring Data) Experience deploying and operating services on Kubernetes, preferably GKE Familiarity with Google Cloud Platform services (GCS, BigTable, or similar cloud storage and database solutions) Experience building platform capabilities, frameworks, or reusable libraries that serve multiple engineering teams Track record of building high-scale systems that handle millions of requests efficiently and reliably Comfort working with GTM/CRM data domains (firmographic data, contact records, and common data quality challenges in B2B contexts) Strong API design instincts and ability to build interfaces that are both powerful and easy to use Experience with service-oriented architectures: building microservices, designing for backward compatibility, versioning strategies, service discovery Track record of pragmatic engineering: you start simple, ship incrementally, and add complexity only when it's justified by real requirements Ability to partner with other engineering teams by gathering requirements, understanding constraints, and building solutions that actually get adopted Bonus: Experience with data validation, normalization, or enrichment systems Bonus: Background in CRM platforms, customer data platforms, or marketing technology #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$136,290-$214,170 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. ZoomInfo is growing and looking for passionate, talented individuals to join our Mid Market Sales Development team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Mid Market companies. This role is designed for someone eager to grow their career within the mid market segment, work closely with top performing Account Executives, and help expand ZoomInfo's reach across the mid market landscape. What You Will Do: Identify and engage senior-level executives at Mid Market organizations (100-999 employees), building a robust sales pipeline for Mid Market Account Executives. Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities. Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams. Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges. Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings. What You Bring: 1+ year of experience targeting Mid Market-level organizations, demonstrating a strong ability to uncover opportunities and engaging decision-makers. Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments. The ability to assess prospects' needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges. Experience creating, executing, and maintaining a well-structured prospecting plan that drives results. An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach. Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus. Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline. What's In It For You: An opportunity to partner 1 on 1 with a Mid Market Account Executive at ZoomInfo. Payouts based on both opportunities created and converted revenue, with uncapped earning potential Ongoing training to help you grow - our SDR Academy is best in class Top notch tech stack Market leading product offering (check our our long list of G2 awards) Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision Eligibility for Future Equity Awards 401k Matching (50% of the first 7% of your contribution) 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers Family forming benefits up to $20k, plus discounts on a Care.com membership Virgin Pulse Wellness Program Optional add-ons such as pet insurance, legal service support, and more! If you're driven, results-oriented, and ready to make an impact in the mid market sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey! This is an in office position, working a minimum of three days per week from our Waltham, MA office. The US hourly rate for this position is $23.08 - $28.85 per hour + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. ##LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. We are looking for a passionate Salesforce Architect who is a trusted advisor and leader that partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem . As a Senior Architect, you will be responsible for leading complex projects, designing solutions, and collaborating with cross-functional teams to drive the adoption of Salesforce-based solutions. This is an exciting opportunity for someone with a strong functional and technical background and a passion for delivering innovative and scalable solutions on the Salesforce platform. What you'll do: Influence a growing team while acting as a technical guide, being able to speak conceptually, document architecturally and be comfortable doing hands on coding as well Design scalable solutions using a mixture of configuration and code to support business functions and product goals, knowing how to work in and around the limits of the platform Create and maintain Salesforce-centric architecture diagrams, including system landscape, ERD, integration sequence flows, login flows, etc. of current state and future Communicate with product managers/business analyst, cross functional development teams, network infrastructure, information security, data privacy & compliance and salesforce solution architects to ensure a cohesive technical strategy is designed and executed upon Be part of the entire development lifecycle of a product from the intake, architecture, development, testing, deployment, and maintenance Lead the design and implementation of scalable Salesforce solutions with a strong emphasis on leveraging Salesforce AI capabilities (including Einstein, AI Cloud, and predictive analytics) to drive intelligent automation, personalized experiences, and data-driven decision-making across business functions. Support and maintain current Salesforce instance(s), including the data model, coding best practices, user permissions, integrations with third party and internal applications, security settings Design integrations between Salesforce and external systems, utilizing Salesforce APIs, middleware tools, and custom development. Identify integration patterns, recommend integration technologies, and ensure data integrity and security Possess in-depth knowledge and understanding of the Salesforce platform, including its declarative capabilities, data model, security model, and integration options. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities Create and maintain technical documentation, including solution design documents, technical specifications, data models, and architectural diagrams. Ensure that all technical documentation is accurate, up-to-date, and easily understandable by technical and non-technical stakeholders Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing guidance, recommendations, and explanations as needed Stay current with emerging Salesforce and industry trends, best practices, and technologies. Identify opportunities for process improvement, system optimization, and automation to enhance the overall efficiency, performance, and user experience of Salesforce solutions Understand the full extent of the solution, integration components and how they fit into the Salesforce architecture. Develop strategies to solve complex technical challenges. Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity Coach and mentor junior technical team members. What you bring: Minimum of 10-12 years of progressive experience Architecture, Salesforce delivery and technology implementation in full life-cycle enterprise CRM Extensive solution definition experience including evident experience and knowledge of - CRM System and Solution Architecture design (functional & technical), Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints Application and Integration patterns Certifications: Salesforce Certified Technical Architect or equivalent certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified System Architect). General AI certification or Salesforce specific AI certification Ability to engage with senior clients in a business centric, business outcome-oriented dialogue Ability to articulate the relevant platform value proposition Customer oriented and great at building client relationships Desire to work in a dynamic work environment and be creative within a team Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$157,500-$247,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. To meet the needs of our increasingly technical and complex onboardings, the Principal Customer Onboarding Manager will be responsible for ensuring the successful execution of the ZoomInfo customer onboarding strategy for our most complex and strategic customers, accelerating their adoption of ZoomInfo's products and solutions. This role provides a structured approach to utilizing our most skilled team members for custom onboarding motion, team enablement, and development. What You'll Do: Manage custom onboarding for ZoomInfo's most strategic and complex customers, serving as the primary point of contact during implementation. Develop and implement strategic onboarding plans and thought leadership to ensure complex, upmarket customers are onboarded efficiently and achieve quick ROI. Manage multiple simultaneous, high-priority onboarding projects, balancing priorities of business results, customer satisfaction, and technical quality. Collaborate with Customer Success, Learning & Development, and Solutions Engineering teams to facilitate a streamlined and cohesive implementation approach. Ensure appropriate handoff to the Customer Success Manager/Account Manager by standardizing and documenting the information flow/transition. Serve as the primary owner for Onboarding Project tasks in Salesforce, documenting all necessary steps and touchpoints. Act as a key connection and liaison with Product teams for enhancement working groups, specifically focusing on improving the customer-to-product connection for Upmarket customers. Serve as a cross-segment resource, sharing best practices and deployment strategies with other Onboarding Manager teams (joining a minimum of one other segment's meeting monthly). Lead at least one Call Coaching Club per quarter to contribute to team enablement and development. Lead at least one Custom Onboarding team meeting per quarter and serve as an alternate for the Team Lead. Work closely with leadership to build out process guidance and documentation for various Custom Onboarding Types. Develop a standardized process and cadence for reporting progress on Principal activities and key projects. Other related duties as assigned. What You Bring: At least 7+ years of customer success, ideally in a SaaS environment. Bachelor's Degree in business or a related field strongly preferred. Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes. Highly collaborative, organized, and execution-oriented with strong presentation skills. Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work. Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues. Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred). Highly familiar with Salesforce CRM. Able to be successful in a fast-paced environment that rewards hard work and self-motivation. Superior relationship and communication skills (both verbal and written). This is a Hybrid position, working a minimum of three days per week from one of our offices: Bethesda MD, Waltham MA, or Vancouver WA The US base salary range for this position is $115,000 - $130,000 + bonus + benefits Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As a Senior GTM Solutions Architect, you will play a crucial role in bridging the gap between our innovative solutions and our clients' business needs. You will engage directly with customers to understand their unique challenges, identify opportunities for our solutions, and effectively communicate the tangible business value and ROI of our offerings. Your expertise in consulting, solution discovery, and value communication will be essential in driving customer satisfaction and sales growth. What You Will Do: Collaborate with clients to conduct thorough needs assessments and identify their business challenges, goals, and opportunities for our SaaS solutions Serve as the primary customer-facing representative for solution design, value assessments, working closely with prospects and existing clients to ensure alignment between their needs and our offerings Develop and present comprehensive ROI assessments to quantify the financial impact of our solutions on client operations, leveraging data-driven insights Craft and deliver compelling narratives that clearly articulate the business value and strategic advantages of our solutions to diverse stakeholders Establish and maintain a robust framework for discovery sessions and value proposals that can be utilized across the sales organization to ensure consistency and effectiveness Prepare and deliver high-level presentations and workshops to executive teams, ensuring they grasp the solution framework, value proposition and potential ROI of our solutions What You Bring: Bachelor's degree in Business, Marketing, or a related field; MBA is a plus 7+ years of experience in consulting, solution selling, or a similar customer-facing role, preferably within the SaaS industry Proven experience in ROI assessment and business value communication Strong analytical skills with the ability to assess customer needs and translate them into actionable insights Excellent presentation skills, with a track record of successfully engaging executive-level stakeholders Experience in developing tools or frameworks for value assessment and communication Exceptional interpersonal skills and the ability to build relationships with clients and internal teams Experience with ZoomInfo products or comparable go-to-market platforms is a plus. #LI-EB-1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$122,500-$192,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As a GTM Consultant, you will serve as a core contributor to ZoomInfo's professional services and strategic innovation arm. This role focuses on helping iconic brands execute and operationalize modern GTM programs using ZoomInfo data, technology, and best-practice frameworks. ZoomInfo Labs sits between our GTM and Product organizations, requiring tight cross-functional alignment and a strong delivery mindset. GTM Consultants partner with customers to assess current-state processes, translate business needs into practical technical solutions, and implement repeatable playbooks that drive measurable revenue and operational outcomes. We hire adaptable problem solvers who enjoy rolling up their sleeves, running engagements end-to-end, and delivering high-impact, scalable work. What You Do: Deliver professional-services engagements aligned to customer objectives, including discovery, scoping, documentation, implementation, and enablement. Translate client GTM requirements into structured frameworks, workflow diagrams, and executable playbooks. Implement technical GTM solutions involving data, integrations, routing, workflows, scoring, automation, audience design, and channel execution. Conduct audits of existing sales/marketing processes to identify gaps, risks, and improvement opportunities. Serve as the day-to-day project lead with customers: managing tasks, timelines, issues, risks, and stakeholder communication. Build strong relationships with customer program owners and executives, functioning as a reliable delivery partner and trusted advisor. Drive expansion by identifying additional professional-services needs such as advanced projects, extended implementation, or strategic add-ons. Partner closely with internal teams (Product, Engineering, CX, RevOps, Sales) to escalate customer feedback and align solution delivery. Contribute to the creation and evolution of ZoomInfo Labs' packaged service offerings, templates, and reusable IP. What You Bring: 4-5+ years of hands-on experience in one or more relevant areas: professional services, sales/marketing operations, consulting implementation/solutions consulting, analysis, or sales engineering (SaaS or B2B preferred). Bachelor's Degree in Business, Marketing, or a related field preferred. Strong understanding of sales and marketing systems (e.g., ZoomInfo, Salesforce, Outreach, Salesloft, Apollo, 6Sense, Demandbase) and how they connect within a GTM ecosystem. Working knowledge of data flows, enrichment, integrations, and general data architecture. Demonstrated ability to solve ambiguous GTM challenges with practical technical solutions. Experience supporting or managing multiple client projects simultaneously, including deliverable creation, issue resolution, and stakeholder communication. Familiarity or interest in gen-AI tooling, automation, and emerging GTM technologies. Excellent verbal and written communication, including the ability to simplify complex technical topics. Experience creating business/technical documentation: workflow diagrams, process maps, proposals, SOWs, project plans, etc. Proven ability to collaborate cross-functionally and work directly with stakeholders at all levels of an organization. Strong organizational skills, attention to detail, and the ability to work in a fast-paced delivery environment. A positive attitude #LI-EB1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$85,750-$134,750 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. The Opportunity: ZoomInfo built the industry's most sophisticated GTM data acquisition infrastructure. Now we're applying that same rigor to context engineering-the emerging discipline that determines whether AI systems deliver transformative value or incremental improvement. This role architects the context layer powering our AI intelligence across Copilot, GTM Studio, and MarketingOS. You'll transform how ZoomInfo's agentic workflows access, compress, and deliver precisely the right information at exactly the right moment. The impact is organization-wide: every AI interaction, every intelligent recommendation, every autonomous agent action depends on the context infrastructure you'll build. We've transitioned to AI-first product thinking company-wide. The context pipelines exist but remain nascent-creating a rare opportunity to define architectural patterns and platform standards that compound value across multiple product teams in the years to come. What You'll Do: Architect Context Acquisition Pipelines Design and optimize how ZoomInfo retrieves, transforms, and delivers context from our semantic data layer, memory systems, and data producers. You'll balance retrieval quality against latency and cost constraints, implementing hybrid search strategies, intelligent caching, and context compression techniques that maintain information density while respecting token budgets. Own the Context Layer Platform Build infrastructure serving multiple product teams-Copilot, GTM Studio, MarketingOS-as internal customers. Establish API contracts, developer experience standards, and integration patterns that accelerate feature velocity. Maintain the delicate balance between providing flexible building blocks and opinionated solutions that encode best practices. Drive Quality Through Measurement Implement evaluation frameworks using RAGAS metrics and custom benchmarks. Monitor retrieval precision, context relevance, hallucination rates, and system performance in production. Translate quality signals into architectural improvements, working closely with ML engineers to iterate on embedding models, reranking strategies, and retrieval algorithms. Navigate Emerging Research Context engineering evolves weekly. You'll continuously evaluate innovations-GraphRAG for multi-hop reasoning, test-time compute scaling, multimodal retrieval, compression techniques-determining which advances warrant production investment versus which remain academic curiosities. Bring external best practices to ZoomInfo while contributing learnings back to the broader community. Orchestrate Cross-Functional Execution Translate between three distinct worlds: ML engineers optimizing retrieval algorithms, platform engineers building scalable infrastructure, and product teams shipping customer features. Establish communication cadences, prioritization frameworks, and decision-making processes that balance urgent requests against strategic platform development. What You'll Bring: 4-6 years of product management experience with 2+ years in ML/AI infrastructure Direct experience with production RAG systems, vector databases, or semantic search, context management Experience with graph databases (e.g. Neo4j) Track record building platform products serving multiple internal or external customers Familiarity with context compression, embedding models, and retrieval evaluation frameworks History of defining product vision in nascent technical domains where best practices are still emerging Who You Are: Technical Foundation Expert-level understanding of RAG system architecture-you can discuss embedding dimensionality trade-offs, vector database indexing strategies, and reranking approaches with depth. You've built or significantly contributed to production retrieval systems, not just managed them at arm's length. Python and SQL proficiency enables you to review code, analyze retrieval issues, and prototype solutions for concept validation. Platform Product Mindset Experience building infrastructure products where internal engineering teams are your customers. You measure success through downstream product velocity improvements and developer satisfaction scores, not just uptime metrics. You understand platform economics-how each additional team using your infrastructure increases its value through shared learnings and amortized costs. Intellectual Velocity You read recent research papers from ar Xiv, ACL, NeurIPS. You prototype emerging techniques to understand their practical constraints. You maintain strong opinions weakly held, updating your architectural assumptions as evidence accumulates. The discipline moves too fast for static expertise-continuous learning is non-negotiable. Strategic Communication You translate between technical depth and business impact fluently. You can explain to executives why implementing GraphRAG takes 6 months but unlocks $10M in product capabilities. You can communicate to engineers why business constraints require shipping "good enough" in 3 weeks rather than "optimal" in 3 months. You influence without formal authority through data, clear reasoning, and earned credibility. The Environment: Reporting & Collaboration Report to the Senior Product Director for Context Engineering, Semantic Data Layer, and Agentic Memory within ZoomInfo's Intelligence team. Work alongside PMs responsible for signals and ML scoring/recommendation models. Together, you ensure our agentic workflows fill context windows with high-quality, information-dense content exactly when needed. Pace & Problems Fast-moving engineering team that understands the space. Company-wide AI adoption push creates both urgency and opportunity. Expect interesting problems: How do we maintain sub-200ms retrieval latency at scale? When does GraphRAG justify its indexing cost? How do we balance context freshness with cache efficiency? You'll shape answers that become architectural patterns across the organization. Impact Define a nascent discipline at a company that's already AI-first in product thinking and organizational structure. Your architectural decisions compound-every improvement to context quality multiplies across Copilot, GTM Studio, MarketingOS, and future products we haven't imagined yet. This is infrastructure work with direct line-of-sight to customer value. #LI-PS1 #LI-remote #LI-hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$89,200-$133,800 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. About the Role We are seeking a Revenue Technology Manager to join our team and drive the administration, implementation, and strategic evolution of our revenue technology stack. This role is critical in ensuring our systems are optimized, scalable, and aligned with our go-to-market strategy. The ideal candidate is a forward thinker who can take ownership, drive initiatives with minimal oversight, and collaborate cross-functionally to deliver impactful results. What You'll Do: Administer & Optimize Revenue Tech Stack: Act as the primary administrator for key revenue technologies, ensuring stability, scalability, and efficiency. Cross-Functional Collaboration: Work closely with Salesforce, Process, and GTM Teams to align technology solutions with business needs. Tool Implementation & Evaluation: Lead the evaluation, selection, and implementation of new revenue tools, ensuring seamless integrations with our existing systems. Strategic Process Enhancements: Identify opportunities to improve workflows, increase automation, and enhance data quality across the revenue tech ecosystem. Project Execution & Change Management: Manage technical projects from scoping to deployment, ensuring smooth adoption and measurable impact. Stakeholder Engagement: Partner with sales, marketing, and customer success teams to understand pain points and provide tech-driven solutions that enable efficiency. What You Bring: Experience: 4+ years in revenue technology, sales operations, or related fields, with hands-on experience managing revenue tech tools (e.g., Salesforce, Clari, Outreach, ZoomInfo, Nooks, etc.). Technical Expertise: Strong understanding of CRM administration, data structures, integrations, and process automation. Problem-Solving Mindset: Ability to anticipate challenges, proactively address issues, and drive strategic improvements. Self-Starter Mentality: Comfortable taking initiative, managing multiple projects, and delivering results with minimal supervision. Excellent Communication Skills: Ability to translate business needs into technical requirements and communicate effectively across teams. #LI-AP3 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$74,200-$116,600 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. Company Overview: ZoomInfo (ZI) is a leading go-to-market (GTM) intelligence platform that empowers businesses to modernize their sales and marketing strategies. Our mission is to provide real-time data and insights through our unified engagement platform, enabling sales and marketing teams to find, acquire, and grow customers more effectively. As the Director of Global Data, you will coordinate with a talented team of engineers, researchers, and analysts to build the best product and help our customers unlock insights, engage customers, and win faster. Role Description: The Global Data Product Leader will spearhead ZoomInfo's data expansion efforts into new geographies. You will be responsible for solving complex data problems that impact the way the world's most sophisticated companies approach their go-to-market strategies. Your work will directly influence the daily actions and outcomes of hundreds of thousands of sales and marketing professionals, providing them with an unparalleled advantage in identifying new opportunities. What You'll Do: Own the product lifecycle, from early-stage ideation to successful launch and ongoing monitoring and improvements. Set the vision and roadmap for the product, ensuring alignment with department and company objectives. Engage regularly with customers to understand their needs and inform product decisions. Define and analyze key metrics, implement tracking, analyze data, and translate insights into high-impact product initiatives using tools like Amplitude and Tableau. Promote a customer-centric culture by setting the standard for putting users first. Lead and inspire cross-functional teams, including engineers, designers, and marketers, to deliver best-in-class experiences. Drive organizational alignment by articulating product strategies and providing regular updates to all stakeholders, including executives. What You'll Bring: Passion for data and experience building complex global data products, with a deep understanding of identity and profiling systems. 10+ years of data and product management experience, with the ability to thrive in ambiguous situations and tackle problems with no clear solutions. Strong written communication skills, with a proven track record of conveying complex product concepts and strategies to various audiences. Demonstrated success in driving measurable business outcomes in data-focused products, rallying teams around key performance indicators tied to company goals. Strong product intuition guided by data, with expertise in leveraging analytics tools like Amplitude and Tableau, and the ability to write SQL or Python to better understand data. Driven to make a significant impact on ZoomInfo's bottom line by building products that power new business opportunities and revenue streams. Obsessed with delivering an exceptional customer experience, constantly seeking feedback and turning insights into product improvements. Energized by design and eager to collaborate with product designers to bring innovative, delightful experiences to life. Success Metrics: Expand ZoomInfo's data offerings outside the US, building viable products that drive revenue in new regions. Partner with Marketing and GTM teams to ensure users understand our recommender systems and provide feedback for improvement. Become a trusted partner to Engineering and Data Science teams in solving complex problems, defining requirements, and building metrics to monitor the efficacy and quality of our recommender systems. Establish yourself as a trusted advisor and partner to customers, prospects, and the industry in understanding how B2B data can streamline their go-to-market operations. Our Culture: At ZoomInfo, we are relentless in delivering value to clients, outpacing our competition, and tackling difficult problems head-on. We foster an entrepreneurial spirit, encouraging ownership, autonomy, and decision-making while remaining resilient and solutions-oriented. We pride ourselves on being experts in our domain, deeply understanding our customers' needs and the complex problems we solve. Innovation is at the core of who we are, not just in our products but in the way we operate as a lean and efficient organization. Above all, we are one team, working together to win and collaborating to help each other succeed. How We Work: Be Relentless. We will be relentless: when we deliver value to clients; when we compete; when we run into difficult problems. We will outpace and outcompete our competition. We are smart, clever, and resourceful in everything we do. Competing with us for the same customers will be a daunting experience. Be Entrepreneurs. Entrepreneurs hustle, move fast, take ownership, they have autonomy, and make decisions. They are accountable, but they do not operate in fear, they aren't afraid to fail. They are resilient, resourceful, and solutions-oriented - even when conditions say otherwise. We will entrust, and expect, our leadership and our teams to operate as entrepreneurs. Be Experts. Winning for our customers requires that we understand them deeply. Winning for our business requires us to be experts in our domain areas. Great companies solve complex and costly problems for their customers - you can't do this without being an expert in your customers' day to day workflow. We will demand this level of customer and business expertise from everyone at the company. Be Innovators. Innovating is who we are, it is how we have gotten here. But not just with our product and how we define what GTM means for the future. We innovate to be leaner and more efficient in the way we operate, we will find ways to drive outcomes no one thought were possible - from marketing and lead generation to legal, finance, and procurement. Through innovation, we will set a new standard for how great companies operate with discipline. Be a Team. We can't win if we act like a random assortment of siloed groups. We are one team, working together to win. We collaborate and lean in to help each other. #LI-PS1 #LI-hybrid #LI-remote Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$168,400-$231,550 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As a member of our Sales Development team, you'll get world-class training while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive. If you're interested in a career in the exciting world of software sales and seeing the fruits of your labor set the foundation for a promising career, read on! What You Will Do: Engage and qualify inbound leads to create a pipeline for Account Executives Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams Collaborate with Account Executives to identify new sales opportunities Create trust and credibility with both internal and external stakeholders What You Bring: The ability to communicate in a clear and compelling manner with a friendly demeanor A skilled approach to articulating value and determining what is important to people Interest in sales and a desire to succeed The desire to learn quickly and to find new ways of solving problems Dependability, resourcefulness, resiliency and creativity What's In It For You: Incredibly strong onboarding program, be set up for success in your first 90 days Ongoing training to help you grow - our SDR Academy is best in class Top notch tech stack Market leading product offering (check out our long list of G2 awards) Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision Eligibility for Future Equity Awards 401k Matching (50% of the first 7% of your contribution) 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers Family forming benefits up to $20k, plus discounts on a Care.com membership Virgin Pulse Wellness Program Optional add-ons such as pet insurance, legal service support, and more! This role is an in-office position, with the option to work from home on Fridays. The US compensation rate is $20 - $25 per hour + variable commission + benefits #LI- #LI-onsite About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.