Discovery Behavioral Health jobs - 61 jobs

The Director of Patient Financial Services will lead the patient access function for Discovery Behavioral Health (DBH), ensuring efficient, compliant, and patient-centered operations. This role oversees all aspects of patient access, including insurance verification, financial clearance, front-end revenue cycle processes, and vendor relationships. Additionally, the Director will oversee two key teams: the Verification of Benefits (VOB) Team and the Financial Coordinator (FC) Team, ensuring their activities are coordinated, efficient, and aligned with DBH's operational goals. The Director of Admissions Financial Ops will evaluate, select, and manage vendor partnerships to support operational excellence and optimize patient access workflows while providing strategic direction and operational oversight to the VOB and FC teams. The ideal candidate will have extensive knowledge of healthcare regulations, payer guidelines, vendor management, and best practices in patient access and revenue cycle management. This individual will demonstrate strong leadership, analytical, and communication skills while ensuring the VOB and FC teams deliver high-quality, patient-focused service in alignment with DBH's organizational objectives. Essential Job Functions: * Leadership and Management * Provide strategic direction and operational oversight for all patient access functions, ensuring efficient workflows and staff alignment. * Foster a culture of accountability, collaboration, and continuous improvement within patient access teams. * Vendor Selection and Management * Identify and evaluate vendors to support patient access operations, including software solutions, third-party verification services, and merchant services. * Serve as the primary liaison between DBH and vendors, addressing issues, facilitating collaboration, and ensuring optimal utilization of vendor services. * Process Improvement * Identify and implement opportunities for workflow redesign and efficiency improvements across patient access processes. * Utilize data analytics to monitor key performance indicators (KPIs), identify trends, and develop actionable recommendations. * Collaboration and Communication * Partner with the Vice President of Revenue Cycle and other functional leaders to optimize patient access and front-end revenue cycle processes. * Proactively communicate updates, challenges, and progress to stakeholders, fostering alignment and shared accountability. * Training and Development * Develop and deliver training programs for patient access staff to ensure a thorough understanding of compliance, systems, and best practices. * Mentor and develop team members to promote professional growth and retention. * Data Analysis and Reporting * Analyze performance data to support decision-making, process improvements, and revenue optimization efforts. * Prepare reports and dashboards to communicate performance metrics to leadership. * Program/Project Management * Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages resource planning and awareness to ensure maximized output, reduced waste and exceptional results. Knowledge, Education, & Experience: To perform this role successfully, an individual must possess the following qualifications: * Bachelor's degree in Healthcare Administration, Business Administration, or related field; Master's degree preferred. * Minimum of 5 years of progressive management experience in patient access or healthcare revenue cycle management. * Proven experience in vendor evaluation, selection, and relationship management. * In-depth understanding of healthcare billing, insurance eligibility, payer guidelines, and compliance requirements. * Exceptional analytical skills with the ability to interpret data, identify trends, and drive performance improvements. * Outstanding leadership and interpersonal skills, with a proven ability to collaborate and influence at all organizational levels. * Proficient in healthcare systems and applications, including patient access software and data analytics tools.

The Associate Therapist works in a dynamic multidisciplinary team providing treatment services according to the Center for Discovery Clinical Model. Therapist responsibilities include ensuring patient safety, providing milieu interventions, leading psychoeducational and process-oriented therapy groups, facilitate clinical assessments, conducting therapy sessions, and other case management tasks, as assigned. Essential Job Functions: * Ensure clinical documentation is completed timely throughout the course of treatment. * Establish therapeutic rapport with patients and families/loved ones. * Facilitates admission assessments and the admission process for new patients with professionalism * Participates in weekly treatment team and communicates weekly treatment goals with all team members. * Completes appropriate number of therapy sessions weekly for patients, including family/support system sessions aligned with the patients' level of care. * RTC: two individual sessions and one family/support system session * PHP: one individual session and one family/support system session * IOP: one therapeutic session - individual or family/support system, as clinically indicated * Facilitates the process orientated and psychoeducation groups one to two times, daily. * Required to sit at a meal and/or snack a minimum of once per week. * Facilitates multi-family groups, family program, and/or family weekend. * Provides utilization reviews to insurance companies, providing appropriate clinical information to obtain initial authorization and continuing stay authorization, as necessary. * Assesses patients for suicidality and possibility of danger to self or others. * May provide additional clinical support for other members of the clinical team in their absence. * Communicates with the Utilization Review Department and Business Department regarding authorization and payment. * Begins discharge planning on day of admission for all patients. * Completes discharge session with patient to ensure coping skills, transition plan, and resources are understood and intact. * Ensures discharge appointments are confirmed with patient and loved ones prior to discharge. * Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge. * Facilitates patient transfers to a higher level of care, as needed. * Actively participates in clinical outreach and program tours, as needed. * Effectively manages crises in sessions and the milieu. * Provides support to milieu staff in their interactions with patients and their loved ones. * Works collaboratively with the entire treatment team and milieu staff to ensure the highest level of clinical quality at all times. * Completes other tasks, as requested or assigned. * RTC Only: Provides on-call support to facility at least 1x per month and returns all program phone calls within 20 minutes, while on call. Communicates appropriately with On Call Administrator or Regional Director regarding pertinent facility issues, while on call. Knowledge, Education, and Experience: * Master's or Doctorate degree in relevant field, required * Completion of state requirements to conduct therapeutic interventions, required * Operates under supervision and is not licensed * Obtain CPI certification within 90 days of hire * Obtain CPR, AED, and First Aid certification within 90 days of hire * Obtain ServSafe certification within 90 days of hire * Must possess a current driver's license and be in good standing

This is a full time position with a starting hourly pay rate ranging between $21 and $23 per hour. The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls. Essential Job Functions: * Greeting patients professionally both in person and on the phone. * Answering patient calls, and voicemails in a friendly prompt manner * Confirming patient follow up appointments, sending reminder virtual appointment information as needed * Optimizing provider schedules and patient satisfaction with efficient scheduling * Comforting patients by anticipating anxieties and effectively answering questions * Notifying providers of patient arrivals * Updating patient records and following all protocols in regard to insurance verification * Collecting patient copays and scheduling follow up appointments * Maintaining office inventory and equipment by anticipating supply needs. * Occasionally verify insurances Core Competencies: * Excellent communication skills and customer service * Organization and time management skills * Detail oriented * Highly dependable * Team player that works well with others Knowledge, Education, & Experience: * Associate or bachelor's degree preferred * Behavioral or psychiatric office experience is preferred. * Experience with electronic medical records systems preferred. Physical Demands: The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is regularly required to do the following: * Engages in sustained power grasping and pushing/pulling motions * Exposure to dust, gas, odors, liquids, or fumes * Intermittent lifting and carrying up to 40 pounds, transporting object usually by hand, arm, or shoulder * Hand/eye coordination: Performing work using both * Working with hands: Seizing, holding, and grasping * Able to lift by raising or lowering an object from one level to another * The ability to respond quickly to emergency situations, which may involve running or moving rapidly. * Frequent standing and walking for extended periods, often throughout the entire shift. * Potential exposure to infectious diseases, bloodborne pathogens, and hazardous materials, requiring adherence to safety and PPE protocols. Arbitration Agreement: As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.

Responsible for the development and elaboration of Alumni Services. Meets with clients at both inpatient and outpatient levels of care to familiarize them with alumni program before they discharge. Works closely with Aftercare Coordinator to maintain an accurate and up-to-date database on clients discharging from the program. Responsible for the organization and execution of alumni events and communications on behalf of the Organization. Conducts regular check-ins with alumni and gathers relevant data. Collaboration with Business Development team to expand the organization's resource base. Essential Job Functions: * Meets with clients on a regular basis to provide information on alumni services. * Maintains a database with contact and demographic information on program alumni. * Maintains an accurate calendar of scheduled discharges and works closely with Aftercare Coordinator to ensure Alumni Services are accessible to client post-discharge. * Routinely contacts alumni to check in and obtain information on target indicators (including abstinence or other relevant items). * Responsible for the coordination of alumni email/newsletter communications. * Responsible for the coordination of alumni events. * Participation in networking events. * Be familiar with all HIPAA laws and ensure all communication is HIPAA compliant. * Works closely with Business Development staff, Aftercare Coordinator and Financial Planner to ensure superior coordination of care and expand resource network. This is a full time position that will work Monday thru Friday 8:00am to 4:30pm Knowledge, Education, & Experience: * Recommended High School Diploma. Bachelor's/Master's degree preferred. * 2 years' experience in general office and/or behavioral health environment preferred. * Experience in Word and Excel

Behavioral Health Tech II (BHT II) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. BHT II will be contributing insightful, practical, and meaningful information to the treatment planning process. BHT II responsibilities primarily include ensuring patient safety, providing patient interventions, leading psychoeducational groups, and supporting patients. Essential Job Functions: * Adheres to all DBH policies and procedures. * Conducts self in a manner that represents DBH values. * Maintains a positive and respectful attitude. * Provides exemplary customer service to all patients. * Exhibits understanding and respect for cultural and lifestyle diversity. * Understand and maintain professional boundaries and professional ethics. * Follows directions as given by all facility leadership. * Maintains confidentiality of patient information and records; and of facility/company proprietary, privileged, and/or confidential information. * Facilitates patient daily needs per the program schedule, including but not limited to: waking/bedtime routines and hygiene, meals/snacks, bathroom safety observations, free time. * Assists Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc. * Recognizes, responds to, and assists in crisis situations and provides interventions as appropriate. * Consistently reports to work on time and prepared to perform the duties of the position. * Assists in the implementation of individual patient treatment plans per clinical team. * Supports patient during admission and discharge processes. This may include checking in patient belongings, acclimating patient to the program, preparing patient for returning home. * Monitors patient activity and documents any significant patient issues. Completes all shift notes, group notes, and other required documentation by the end of shift. * Maintains an organized and safe environment and performs basic housekeeping duties. * Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns. * Facilitates and leads daily groups as directed by facility leadership if applicable. * Attends all staff meetings and in-service trainings. * Completes all online training, policy verification, and ensures that their employee HR file is kept up to date. * Provides transportation services including patient transportation/supervision, errands, shopping, admits, outings, etc. (must be pre-qualified to drive a company vehicle). * Performs other duties as assigned. * Eating Disorder Division: * Providing supervision and support to patients during mealtimes requires staff to eat meals and snacks with patients. * Must refrain from comments and actions that directly contradict the CFD Clinical Model and Dietary CARE model. * Familiarizes and adopts the Philosophy, Mission, Goals, and Objectives of the Center for Discovery treatment programs. * Has basic knowledge of the clinical orientation and interventions used at Center for Discovery. * Residential Treatment Only: * In states where permissible, passing medicine will be required. Training and/or required certification will be provided. Core Competencies: * Ability to run groups effectively AEB providing a check-in, engaging all members, and providing structure to group format. * Able to show effective writing and communication skills AEB documentation review, email timeliness, and verbal communication with staff and patients, add timeliness with documentation Ability to support in meal prep and meal support AEB accurate portioning, following proper kitchen safety & sanitation guidelines, engaging patients during meal, and able to provide redirection as needed. * Ability to embrace and exude the Discovery behavioral Health mission, check emails at minimum 2x a week, and have visited the SharePoint site at least 1x/mth. METRIC: Complete all tech trainings, employee file up to date, policy system up to date, visited the CFD SharePoint at least 2x, and checks emails 2x a week. * Able to check in with patients and provide appropriate observations AEB bathroom observations and check in with patients that show rapport has been built. * Able to run an effective group AEB patient engagement, teaching of skills, and time management. Knowledge, Education & Experience: * Bachelor's Degree preferred * High School Diploma (or equivalent) preferred * one or more years experience working within the mental health, substance use or eating disorder field preferred * Valid and unrestricted State Driver's License * Must obtain and maintain CPI certification within 90 days of hire, training provided * Must obtain and maintain CPR, AED, and First Aid, along with Food Handling/Safety certification within 30 days of hire, training provided * Substance Use Division: Minimum 1 year sobriety if in recovery * Eating Disorder Division: Minimum 1 year recovery from eating disorder if in recovery Physical Demands: The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is regularly required to do the following: * Engages in sustained power grasping and pushing/pulling motions * Exposure to dust, gas, odors, liquids, or fumes * Intermittent lifting and carrying up to 40 pounds, transporting object usually by hand, arm, or shoulder * Hand/eye coordination: Performing work using both * Working with hands: Seizing, holding, and grasping * Able to lift by raising or lowering an object from one level to another * The ability to respond quickly to emergency situations, which may involve running or moving rapidly. * Frequent standing and walking for extended periods, often throughout the entire shift. * Potential exposure to infectious diseases, bloodborne pathogens, and hazardous materials, requiring adherence to safety and PPE protocols. Arbitration Agreement: As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.

The Program Director (PD) is responsible for the supervision and management of the treatment program, facility, staff and clients. He/She consults with the Division Leader, Director of Operations and the Chief Executive Officer on an as needed basis to ensure services, program functioning and client treatment are being conducted in a manner consistent with the Discovery Behavioral Health mission statement and values. This position offering a $3,000 sign-on bonus!! Essential Job Functions: * Oversees all aspects of the program to ensure quality and initiates any quality improvement that may be necessary. * Supervise weekly Treatment Team Meetings to ensure consistent and effective communication between treatment team members; proper oversight of client development and progress and to ensure a team approach is utilized in the treatment of our clients. * Participate in the interview process in a collaborative fashion to determine the appropriateness and qualifications of prospective staff members. * Provide bi-monthly in-service trainings to all Professional and Counseling treatment staff. * Areas of development and in-service training include but are not limited to: * Diagnosis and Assessment * Group Therapy * Milieu Management * Communication Skills * Evaluate and apprise each member of the professional staff, completes a written narrative clearly identifying strengths, weaknesses, and goals for the coming year. These reviews are to be completed after the first three months of employment and yearly thereafter. * Contributes to effective teamwork by working independently with staff to combine their skills and energies in a focused manner in keeping with the Discovery Mission Statement. * Completes utilization reviews, oversees primary therapist process of utilization review and assists in the process of assuring that all client stays are covered in some way (i.e. insurance, private pay, etc.). * Works with staff and facility manager to arrange coverage of all shifts. Ensure that adequate staffing is provided for shifts. Adjust staffing to match census when necessary. * Serves as a positive role model to treatment staff, residents, employees, and guests by maintaining a positive, caring and professional attitude. * Maintains a client caseload as appropriate to census, assigns client cases based upon match with each therapist, provides individualized treatment for each case. Provides individual and family therapy. * Follows all duties outlined in the therapist job description. * Co-leading process group and/or any additional clinically oriented groups on an as needed basis. Provides oversight of all other groups conducted. * Participates in the marketing plan as requested. Maintaining collaborative relationships with outpatient treatment team professionals. Conducting facility tours for professionals in the community or families as necessary. * Providing on-call support in conjunction with clinical staff and providing ultimate oversight when necessary. * Participates in supporting Discovery in Recovery and/or Parent Support/Alumni Groups. * Maintains the confidential nature of resident and related activities. * May be required to travel to other facilities to attend trainings from time to time. * Exercise supervision of all professional and counseling treatment staff * Obtain training and a login for the state CHRIS and CONNECT systems (Virginia State Only) Knowledge, Education, & Experience: * Masters Degree or Doctorate preferred in Addiction Counseling, Social Work, Psychology or related field strongly preferred. * A current and valid LMFT or LMSW or PhD or PsyD or LPC or LCSW or MFTI or RD or equivalent strongly preferred. * Two years' experience in administration or management of mental health programs.

The Registered Dietitian ED RTC is responsible for overseeing the Dietary component in tandem with the Discovery Behavioral Health Clinical Model. Dietetic Intern: $78,000 - $88,000 RD: $75,000 - $85,000 is offering a $5,000 sign-on bonus!! Essential Job Functions: * Completes clinical documentation throughout the course of treatment for each client. * Establish therapeutic rapport with clients and families/support system. * Determine and implement an adequate individualized meal plan for all clients at Discovery Behavioral Health. * Facilitates multi-family, family program and/or family weekend. * Conducts two dietary sessions per week with each client. * Facilitates all required groups: Dietary Exposure Group, Menu Planning Group, Restaurant Exposure Group, and in some cases Group Cook Night. * Determines weight goal in collaboration with a medical doctor according to protocol and implements meal plans to support the weight goal. * Is appropriately accessible to family members or loved ones. * Provides on-call support to facility at least 1x per month and communicates with the On-Call administrator, and returns all phone calls within 20 minutes. * Supports and mentors the diet techs at the facility. * Manages the dietary budget each month by completing the Dietary Budget Report. * Utilizes the Dietary Workbook/dietary assignments and integrates ERP interventions with each client. * Works with Facility Manager to complete diet tech hiring processes. * Attends scheduled supervision calls with the Director of Dietary of Nutrition and Wellness * Aids in conducting bi-monthly (2 times per month) kitchen audits. * Participates in the weekly treatment team and communicates weekly treatment goals with all team members. * Able to lead (with a therapist in attendance) a Therapeutic Family Meal (adolescents)/Support Meal (adults). * Supervises and ensures the emergency food is checked every 6 months * Required to sit at a meal and/or snack a minimum of 1x per week. * Able to present and manage cases in a knowledgeable and professional manner to make sufficient gains so that sustained post-discharge progress can occur. * Meets with the client 2 times/week to assess progress and continuation of dietary treatment * Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge, including the use of Discovery Connect. * Actively participates in clinical outreach and program tours as needed. * Demonstrates an understanding of best practice guidelines through completing all required documentation within required timeframe * Implement specific dietary exchange patterns through knowledge of portion size and caloric recommendations, by having an in-depth knowledge and understanding of: * meal plan consumption requirements * meal and snack preparation * dietary management of the client's care * Ensures adequate nutrition rehabilitation for all clients. Knowledge, Education, Experience: * Bachelor's Degree in an Accreditation Council for Education in Nutrition and Dietetics (ACEND) approved Didactic Programs in Dietetics (DPD). * Completion of Dietetic Internship * The Registered Dietitian must also have state registration (if applicable), Commission for Dietetic Registration (CDR) License and ServSafe certification * One year of experience preferred in dietary services. * Must maintain and possess a current Driver's License and be in good standing

Responsibilities include but are not limited to effective communication and coordination with insurance companies and clients to obtain the maximum benefits for our clients. You will establish relationships with insurance carriers. Good verbal and written communication are required. Record keeping must be accurate and thorough. You will obtain correct detailed insurance company benefit information either by speaking personally with the insurance company reps or via the web within a tight turnaround time. Flexibility with schedule so that you can meet critical deadlines as established. Essential Job Functions: Review of data on insurance policies to ensure accurate claiming Verify patient eligibility, coordinate benefits, and determine patient coverage Verify patient insurance coverage, to ensure necessary procedures are covered by an individual's provider Enter data in an accurate manner, verify that existing information is accurate Re-verify insurance verifications to ensure that proper benefits are given Provide clients with pertinent information regarding their coverage Maintain confidentiality of patient care and business Accurate and thorough records must be kept Work collaboratively with Admissions, Utilization Review, and Billing Department Provide staff with resources to help coordinate client's aftercare referrals/appointments This is a full-time position that will work Monday - Friday. Knowledge, Education, and Experience: Due to the nature of our business, we need a compassionate understanding person with: Basic understanding of insurance terminology (out-of-network benefits vs. in-network benefit as well as co-pays and deductibles) Coding/Billing Certificate from an accredited institute or school preferred 1-year minimum healthcare insurance verification experience or medical front desk experience conducting insurance verifications is preferred Knowledge of SUD, inpatient, outpatient, eating disorder and Mental Health programs

Responsibilities include, but are not limited to, effective communication and coordination with Insurance companies and clients to obtain the maximum benefits for our clients. You will establish relationships with insurance carriers and obtain accurate, detailed insurance benefit information by phone and via the internet. Claim follow up will be conducted weekly, ensuring that accurate payments are received in a timely manner. Good verbal and written communication are required. Record keeping must be accurate and thorough. Flexibility with schedule so you can meet critical deadlines as established. Essential Job Functions: * Review data on insurance policies to ensure accurate claim processing and payment. * Accurately utilize the billing system. * Create and submit claims if needed. * Ensure corrected claims are submitted in a timely manner if needed. * Follow-up with claims on a weekly basis, ensuring claims are received in a timely manner * Prepare materials for submission to insurance companies as requested. * Ensure unprocessed claims are followed up on timely. * Develop and submit appeals, including supporting documentation as needed. * Contact clients to collect on outstanding account balances. Process and send statements as needed. * Maintain accurate and thorough records. Knowledge, Education, & Experience: * Basic understanding of insurance terminology (out-of-network benefit s vs. in-network benefits, as well as coinsurance, co-pays, and deductibles), in addition to general billing practices. * Coding/Billing Certificate from an accredited institute or school preferred. * 1-year minimum healthcare experience with billing or insurance verification required.

This is a full time position working Monday through Friday with varying hours between 6 am and 7:30pm with some Saturday morning availability needed. This is an hourly position with a pay range between $23 and $26 per hour. The TMS & Mental Health Care Coordinator plays a vital role in supporting both Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination within a clinical setting. This position is responsible for guiding patients through the full continuum of care-from initial consultation and insurance authorization to treatment planning, scheduling, and ongoing follow-up. Essential Job Functions: * Responsible for initial patient consultations. The consultant needs to evaluate the patient and concisely document findings. * Serve as liaison between care providers and patients. * Use of an Electronic Health Record * Build trust and rapport with individuals in order to improve patient care. * Communicate the benefits of treatment to the patient. * Utilize clinical information and knowledge of medical necessity criteria to effectively communicate plans of care to insurance case managers, facility staff, and health care partners. * Refer clients based on eligibility to TMS treatments, while also identifying the potential need per individual client. * Prepare and discuss any financial obligations and insurance coverage with clients as it pertains to TMS or other services provided by us. * Successful completion of TMS Certification (training and certification provided during the initial period of employment). * Treating patients with our TMS system who are suffering from mental illness. * High level understanding and computer skills including MS Office & Google Suite required. * M-F: Varies from 6am-7:30pm / Some Saturdays Mornings (30-40 hrs/weekly) Core Competencies: * Ability to work independently and collaboratively with different levels of employees. * Ability to thrive in a fast-paced growing environment. * Excellent communication skills in person and over the phone. * Time management to manage a variety of tasks. * Interpersonal skills to interact positively with patients. * Organization skills, detail oriented, and multitasking skills. Knowledge, Education, & Experience: * Associates or Bachelor's degree preferred * Medical, beauty, and/or cosmetic surgery consultant in sales industry experience preferred. * Excellent customer service skills 2 years minimum. * Mental health experience preferred. Physical Demands: The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is regularly required to do the following: * Engages in sustained power grasping and pushing/pulling motions * Exposure to dust, gas, odors, liquids, or fumes * Intermittent lifting and carrying up to 40 pounds, transporting object usually by hand, arm, or shoulder * Hand/eye coordination: Performing work using both * Working with hands: Seizing, holding, and grasping * Able to lift by raising or lowering an object from one level to another * The ability to respond quickly to emergency situations, which may involve running or moving rapidly. * Frequent standing and walking for extended periods, often throughout the entire shift. * Potential exposure to infectious diseases, bloodborne pathogens, and hazardous materials, requiring adherence to safety and PPE protocols. Arbitration Agreement: As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.

The Group Facilitator is responsible for facilitating groups at the outpatient level of care (PHP & IOP). The Group Facilitator participates in de-escalation or crisis intervention when necessary. The facilitator communicates pertinent information to the primary treatment team as needed. Essential Job Functions: * Collaborates with Program Director and/or Clinical Director and other professional staff to help develop comprehensive program of therapy, evaluation and treatment. * Facilitates groups, workshops, and educational groups as directed by the program schedule. * Responsible for completing all group notes immediately after each group. * Document all services provided in patients' medical record. * Knowledge of company policy and procedures, and Joint Commission standards and regulations. * Adheres to all regulations and documentation requirements in regard to patient care and compliance of all patient care. * Assesses suicidality and possibility for danger to self or others. * Provides psychoeducation to patients, as needed. * Attends meals and models appropriate eating behaviors with patients, as assigned. * May be required to travel to other facilities to attend trainings. Knowledge, Education, Experience: * Must have a Bachelor's Degree * May be working toward Masters degree to become a therapist * Must understand the therapeutic process, understand confidentiality laws, and have strong knowledge of professional ethics. * Successful candidate must submit to post offer, physical examination/medical history check, and TB test. * Must have valid CA driver's license and liability insurance if driving a personal vehicle on our property.

The Vice President of Sales is responsible for maintaining appropriate census occupancy of all programs in the Discovery Behavioral Health portfolio. This is accomplished by managing and supporting the Discovery Behavioral Health Clinical Outreach teams nationwide. Essential Job Functions: Develops an overarching multi-channel strategic sales plan for DBH encompassing all of its product offerings and markets. Develops operations strategy for national/key accounts. Manages team to grow revenue through maintenance of current accounts and development of new or expanded business relationships Oversees the implementation of the annual sales plan to achieve annual revenue growth goals. Makes direct sales calls for key accounts. Directly manages regional directors of outreach with routine meetings and calls Develops along with team a Monthly Operating Report (MOR) and presents along with SVP to Operations team Provides direct supervision and coaching to staff. Trains and encourages professional development and best practices in sales and customer support services. Ensures that account services team maintains customer relationship tracking information to monitor leads at various stages of the sales cycle Cultivates existing relationships to expand utilization of DBH care continuum. Routinely assesses client satisfaction with DBH service offerings. Reviews and works with marketing on the creation and development of sales collateral and presentation materials. Sets performance objectives for staff and monitors performance against goals; and conducts performance evaluations. Tracks performance statistics by individual team member and for overall department performance goals. Develops and maintains annual budgets to support key outreach initiatives. Researches and identifies new opportunities for revenue expansion. Represents Discovery as needed at regional and national conferences. Manages a team to grow revenue through maintenance of current accounts and development of new or expanded relationships. Oversees the implementation of the annual sales plan to achieve annual revenue and product growth goals. Knowledge, Education, & Experience: Required: This position requires the following educational and/or job experience. Bachelor's Degree or equivalent work experience. At least eight (8) years of relevant experience, preferably in addiction treatment or behavioral health. Experience in developing B/B and B/C plans and strategies to create growth. Preferred: This position prefers the following educational and/or job experience. Master's degree in marketing, communications, business-related field, or behavioral sciences or equivalent work experience. Prior work experience in non-profit and/or healthcare industries. Extensive knowledge of and experience with addiction treatment and recovery and behavioral health. Arbitration Agreement: As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.

The Family Nurse Practitioner is responsible for proving psychiatric assessments and ongoing treatment to all clients. Maintains open communication lines with the Executive Director, Medical Director, Director of Nursing, facility staff, attending clinicians, clients and families. Liaisons with community agencies, vendors, and payors of health services. Essential Job Functions: * Under the direction of the Medical Director and or acting as the Medical Director, provides psychiatric assessments, ongoing medication monitoring and discharge assessments of all clients. * If acting as Medical Director, responsibilities include meeting state regulatory, licensing and accreditation requirements * Assists in the coordination and integration of medical/nursing services with other client care services to ensure continuity of care for each client. * Participating in team conferences with the multidisciplinary team and the client care committee (if the facility chooses to establish a client care committee). * Attends and participates in all "in-service" functions. * Assists with emergency situations and make immediate referrals. * Maintains the Confidential nature of all clients and facility activities. * Maintains required Training & Continuing Education. * Maintains Standards of Ethical Conduct. * Complies with all Policies and Procedures. * Effectively communicates concerns about client health to the Medical Director/Director of Nursing and follows up as necessary. * Facilitates medication education for new clients and for all other clients starting new medications. * Meets with therapists to provide information about client psychiatric/medical problems. * Assists the treatment team in incorporating medical issues into treatment planning. * Participate in regular department meetings and staff meetings. * Maintains effective communication between outside medical services and the facility. * Keeps and shares records and equipment. * Participates in Performance Improvement, Utilization Review, Fire & Disaster Committees, and others as requested. * Maintains up-to-date training in CPR, First Aid, Infection Control, Fire Safety, and other areas mandated by organizational policies. * Provides prompt on-call telephone coverage when needed/scheduled * Will be responsive and available to nursing for any medical, psychiatric or detox orders for both emergent cases and admissions during on-call hours. * Will work with nursing leadership team to ensure protocols are in place to proactively address issues that can be handled without on-call contacts. * Works closely with the Medical Director and Nursing Director ensuing all relevant protocols are followed. Core Competencies: * Communicate effectively with other staff members and demonstrate the ability to work as a team member. * Demonstrate flexibility and adaptability, responding positively to changing situations in the work setting. * Performs other assignments as requested by supervisor. * Ability and familiar with practicing ethically and professionally * Ability to build trust and rapport with staff and patients. Knowledge, Education, & Experience: * Graduate from an accredited/approved Registered Nursing program nurse * Licensed as a Psychiatric Nurse Practitioner and Registered Nurse, maintains current licensure per state requirements. Maintains current CPR. * A minimum of one year's experience as a Psychiatric Nurse Practitioner in a program dealing with the management of addictions or behavioral health issues, preferred. * Knowledge of Joint Commission Standards. * Demonstrates Proficiency in Communication, Written skills. * Experience managing staff. * Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws. * Knowledge of Drug-Free Workplace Policies. * Knowledge of Workplace Violence. * Knowledge of Corporate Integrity & Compliance Program. * Knowledge of Safety Management/ Infection/ Risk Management. Physical Demands: The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is regularly required to do the following: * Engages in sustained power grasping and pushing/pulling motions * Exposure to dust, gas, odors, liquids, or fumes * Intermittent lifting and carrying up to 40 pounds, transporting object usually by hand, arm, or shoulder * Hand/eye coordination: Performing work using both * Working with hands: Seizing, holding, and grasping * Able to lift by raising or lowering an object from one level to another * The ability to respond quickly to emergency situations, which may involve running or moving rapidly. * Frequent standing and walking for extended periods, often throughout the entire shift. * Potential exposure to infectious diseases, bloodborne pathogens, and hazardous materials, requiring adherence to safety and PPE protocols.

Responsibilities include but are not limited to effective communication and coordination with insurance companies and clients to obtain the maximum benefits for our clients. You will establish relationships with insurance carriers. Good verbal and written communication are required. Record keeping must be accurate and thorough. You will obtain correct detailed insurance company benefit information either by speaking personally with the insurance company reps or via the web within a tight turnaround time. Flexibility with schedule so that you can meet critical deadlines as established. Essential Job Functions: Review of data on insurance policies to ensure accurate claiming Verify patient eligibility, coordinate benefits, and determine patient coverage Verify patient insurance coverage, to ensure necessary procedures are covered by an individual's provider Enter data in an accurate manner, verify that existing information is accurate Re-verify insurance verifications to ensure that proper benefits are given Provide clients with pertinent information regarding their coverage Maintain confidentiality of patient care and business Accurate and thorough records must be kept Work collaboratively with Admissions, Utilization Review, and Billing Department Provide staff with resources to help coordinate client's aftercare referrals/appointments This is a full-time temporary position. Knowledge, Education, and Experience: Due to the nature of our business, we need a compassionate understanding person with: Basic understanding of insurance terminology (out-of-network benefits vs. in-network benefit as well as co-pays and deductibles) Coding/Billing Certificate from an accredited institute or school preferred 1-year minimum healthcare insurance verification experience or medical front desk experience conducting insurance verifications is preferred Knowledge of SUD, inpatient, outpatient, eating disorder and Mental Health programs

The Director of Patient Financial Services will lead the patient access function for Discovery Behavioral Health (DBH), ensuring efficient, compliant, and patient-centered operations. This role oversees all aspects of patient access, including insurance verification, financial clearance, front-end revenue cycle processes, and vendor relationships. Additionally, the Director will oversee two key teams: the Verification of Benefits (VOB) Team and the Financial Coordinator (FC) Team, ensuring their activities are coordinated, efficient, and aligned with DBH's operational goals. The Director of Admissions Financial Ops will evaluate, select, and manage vendor partnerships to support operational excellence and optimize patient access workflows while providing strategic direction and operational oversight to the VOB and FC teams. The ideal candidate will have extensive knowledge of healthcare regulations, payer guidelines, vendor management, and best practices in patient access and revenue cycle management. This individual will demonstrate strong leadership, analytical, and communication skills while ensuring the VOB and FC teams deliver high-quality, patient-focused service in alignment with DBH's organizational objectives.Essential Job Functions: Leadership and Management Provide strategic direction and operational oversight for all patient access functions, ensuring efficient workflows and staff alignment. Foster a culture of accountability, collaboration, and continuous improvement within patient access teams. Vendor Selection and Management Identify and evaluate vendors to support patient access operations, including software solutions, third-party verification services, and merchant services. Serve as the primary liaison between DBH and vendors, addressing issues, facilitating collaboration, and ensuring optimal utilization of vendor services. Process Improvement Identify and implement opportunities for workflow redesign and efficiency improvements across patient access processes. Utilize data analytics to monitor key performance indicators (KPIs), identify trends, and develop actionable recommendations. Collaboration and Communication Partner with the Vice President of Revenue Cycle and other functional leaders to optimize patient access and front-end revenue cycle processes. Proactively communicate updates, challenges, and progress to stakeholders, fostering alignment and shared accountability. Training and Development Develop and deliver training programs for patient access staff to ensure a thorough understanding of compliance, systems, and best practices. Mentor and develop team members to promote professional growth and retention. Data Analysis and Reporting Analyze performance data to support decision-making, process improvements, and revenue optimization efforts. Prepare reports and dashboards to communicate performance metrics to leadership. Program/Project Management Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages resource planning and awareness to ensure maximized output, reduced waste and exceptional results. Knowledge, Education, & Experience: To perform this role successfully, an individual must possess the following qualifications: Bachelor's degree in Healthcare Administration, Business Administration, or related field; Master's degree preferred. Minimum of 5 years of progressive management experience in patient access or healthcare revenue cycle management. Proven experience in vendor evaluation, selection, and relationship management. In-depth understanding of healthcare billing, insurance eligibility, payer guidelines, and compliance requirements. Exceptional analytical skills with the ability to interpret data, identify trends, and drive performance improvements. Outstanding leadership and interpersonal skills, with a proven ability to collaborate and influence at all organizational levels. Proficient in healthcare systems and applications, including patient access software and data analytics tools.

Behavioral Health Tech I (BHT I) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. BHT I will be contributing insightful, practical, and meaningful information to the treatment planning process. BHT I responsibilities primarily include ensuring patient safety, providing patient interventions, leading psychoeducational groups, and supporting patients. This is a part-time position. Essential Job Functions: * Adheres to all DBH policies and procedures. * Conducts self in a manner that represents DBH values. * Maintains a positive and respectful attitude. * Provides exemplary customer service to all patients. * Exhibits understanding and respect for cultural and lifestyle diversity. * Understand and maintain professional boundaries and professional ethics. * Follows directions as given by facility leadership. * Maintains confidentiality of patient information and records; and of facility/company proprietary, privileged, and/or confidential information. * Facilitates patient daily needs per the program schedule, including but not limited to: waking/bedtime routines and hygiene, meals/snacks, bathroom safety observations, free time. * Assists Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc. * Recognizes, responds to, and assists in crisis situations and provides interventions as appropriate. * Consistently reports to work on time and prepared to perform the duties of the position. * Assists in the implementation of individual patient treatment plans per clinical team. * Supports patients during admission and discharge processes. This may include checking in patient belongings, acclimating patients to the program, preparing patients for returning home * Monitors patient activity and documents any significant patient issues. Ensure accuracy and timely completion of all shift notes, group notes, and other required documentation by the end of shift. * Maintains an organized and safe environment and performs basic housekeeping duties. * Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns. * Responsible for scheduled shifts and finding coverage if a shift cannot be worked, unless experiencing an emergency * Attends all staff meetings and in-service trainings. * Completes all online training, policy verification, and ensures that their employee HR file is kept up to date. * Observes infection control policies and participates in proper hand hygiene * Performs other duties as assigned. * Eating Disorder Division: * Providing supervision and support to patients during mealtimes requires staff to eat meals and snacks with patients. * Obtain Food Handling/Safety certification within 30 days of hire, training provided. Tasks include food temperature checks, expiration date checks, and proper food storage. * Must refrain from comments and actions that directly contradict the CFD Clinical Model and Dietary CARE model. * Substance Use Division: * Accurately and securely collecting urine specimens including verifying donor identification, ensuring chain of custody, and following specific handling procedures * Residential Treatment Only: * In states where permissible, passing medicine will be required. Training and/or required certification will be provided. * Provides transportation services including patient transportation/supervision, errands, shopping, admits, outings, etc. (must be pre-qualified to drive a company vehicle). Knowledge, Education & Experience: * High School Diploma (or equivalent) preferred * Valid and unrestricted State Driver's License * Must obtain and maintain CPI certification within 90 days of hire, training provided * Must obtain and maintain CPR, AED, and First Aid, training provided * Substance Use Division: Minimum 1 year sobriety if in recovery * Eating Disorder Division: Minimum 1 year recovery from eating disorder if in recovery

The Group Facilitator is responsible for facilitating groups at the outpatient level of care (PHP & IOP). The Group Facilitator participates in de-escalation or crisis intervention when necessary. The facilitator communicates pertinent information to the primary treatment team as needed. Essential Job Functions: * Collaborates with Program Director and/or Clinical Director and other professional staff to help develop comprehensive program of therapy, evaluation and treatment. * Facilitates groups, workshops, and educational groups as directed by the program schedule. * Responsible for completing all group notes immediately after each group. * Document all services provided in patients' medical record. * Knowledge of company policy and procedures, and Joint Commission standards and regulations. * Adheres to all regulations and documentation requirements in regard to patient care and compliance of all patient care. * Assesses suicidality and possibility for danger to self or others. * Provides psychoeducation to patients, as needed. * Attends meals and models appropriate eating behaviors with patients, as assigned. * May be required to travel to other facilities to attend trainings. Knowledge, Education, Experience: * Must have a Bachelor's Degree * May be working toward Masters degree to become a therapist * Must understand the therapeutic process, understand confidentiality laws, and have strong knowledge of professional ethics. * Successful candidate must submit to post offer, physical examination/medical history check, and TB test. * Must have valid CA driver's license and liability insurance if driving a personal vehicle on our property.

The Senior Brand Manager is tasked with leading and executing comprehensive marketing strategies across the mental health and psychiatric portfolios. This role requires a strategic mindset to manage all aspects of marketing campaigns from conceptualization and planning through execution and analysis. The successful candidate will drive growth and enhance the reputation of our brands through effective digital, email, and integrated marketing campaigns. This is an exempt role working 100% onsite at our Irvine, CA corporate location. Essential Job Functions: * Strategic Campaign Management: * Design and implement quarterly integrated, multichannel marketing campaigns to boost brand awareness, engagement, and customer acquisition. * Utilize competitive analytics, market insights, and consumer trends to refine brand positioning, messaging, and creative outputs. * Email Marketing Strategy & Execution * Develop and oversee comprehensive email marketing strategies that support customer acquisition and re-engagement. * Build, segment, and optimize email campaigns using advanced automation, personalization, and behavioral triggers. * Monitor, analyze, and report on email performance metrics to drive continuous optimization and improve conversion rates. * Maintain high deliverability standards and ensure consistent brand messaging. * Patient Acquisition and Conversion Optimization: * Manage and optimize all aspects of digital marketing to meet and exceed budgetary goals. * Develop and refine marketing automation strategies to engage leads throughout the patient journey, ensuring our brands remain top of mind. * Conduct A/B testing on various campaign elements, manage Marketing Qualified Leads (MQLs), and oversee the seamless transition of leads to the admissions team. * Cross-Functional Leadership and Collaboration: * Act as the primary liaison between divisional leadership and the marketing department, ensuring alignment and efficient communication. * Guide call center operations with strategic insights on call handling processes to maximize patient conversion rates. * Performance Analysis and Reporting: * Regularly analyze the performance across various media channels, making data-driven decisions to optimize strategies and improve cost-per-acquisition (CPA). * Prepare and present quarterly marketing business reviews that highlight key results, actionable insights, and recommendations for future marketing strategies. * Project and Resource Management: * Oversee the project management of website and landing page development, timely updates, and production of marketing collateral. * Collaborate closely with other marketing team members to ensure all digital campaigns are optimized for search engines, content and social media. This role requires a dynamic, results-oriented marketing professional who excels in a fast-paced environment, capable of juggling multiple projects while strategically driving brand growth and market penetration. Knowledge, Education, Experience: * Bachelor's degree in marketing, Communications, Public Relations, Advertising, JR equivalent related experience. * Strong background in Email Marketing and Reporting required. * 7+ years' experience in brand management, marketing, digital marketing, or marketing communications. * Extensive knowledge of HubSpot required. * Consumer / DTC marketing background, preferably in the behavioral healthcare space, healthcare, or comparable regulated industry required. * Experience managing internal and external agencies. * Working knowledge of Marketing Automation platforms such as SalesForce Marketing Cloud, Marketo.

The ED Lead Registered Dietitian is responsible for consulting in a collaborative fashion with the Director of Nutrition & Wellness, and the treatment team to ensure the best standard of nutrition and dietary services are occurring. The Lead RD also collaborates with all the other RDs and Diet Techs (DTs) to ensure that, within the facility, the dietary program is organized and executed to the Discovery's standards. The RD completes a Dietary Assessment when indicated and directed by the treatment team. The RD meets with all assigned patients weekly, conducts Nutrition Education Groups and Dietary Experientials and oversees the responsibilities of the Diet Technician. Essential Job Functions: * Conduct Dietary Initial Intake Assessment and corresponding documentation within 72 hours of admission, including collecting data related to height, weight medical history, and determining TBW. * Implement one dietary treatment plan for each patient within 72 hours of admission. * Conduct weekly, and discharge sessions with patients. Daily written documentation of each session completed in an appropriate time frame. * Documents of each patient's progress throughout the treatment stay according to Center for Discovery documentation guidelines and protocols. * Meet with each assigned patient 1-2 times per week based on level of care and implement/manage individualized dietary meal plans to meet patient's needs. * Identify weekly treatment goals and communicate to the treatment team relative to individual patient needs. Registered Dietitian is an integral part of the treatment team process. * Co-facilitate therapeutic family meals appropriate to Outpatient level of care. * Facilitate meals as well as Nutrition Groups weekly that are appropriate to the adult and adolescent age groups. * Make appropriate changes to an individualized meal plan as needed based on medical indicators and weight goals/trends. * Communication with referring and/or outpatient dietitian upon admit to Outpatient Program, during course of treatment as needed, and upon discharge from program. * Communication with Medical Doctor, as needed, regarding any medical problems that may require dietary intervention. Communication with Psychiatrist where applicable. * RD remains appropriately accessible to family members, including weekly communication (phone, email or in person) with parents of adolescents. * Represents Center for Discovery through a positive public presence while out in community settings such as educational events, Marketing events, Conferences and Talks. * Understanding of application of Motivational Interviewing. Leadership: * Exercises supervision of the implementation of the dietary program * Oversee the kitchen to ensure safety and sanitation * Monitors grocery purchasing for appropriateness with regards to patient needs and budget * Works with the program director to ensure all dietary groups are scheduled and staffed appropriately * Disseminates information as needed to dietary team members * Supports staff with dietary program as needed * Responsible for dietary training within the facility Knowledge, Education, Experience: * Bachelors Degree with appropriate emphasis and completed accredited dietetic internship * One year experience in dietary counseling, preferred one year experience specifically with treating Eating Disorders as well as some leadership or management experience * The Registered Dietitian must be fully registered/certified in the appropriate state, candidates who have completed their dietetic internship and are eligible to take the registration exam may be considered